Sec C 01 PWS 5TP57110010.doc

SECTION C

Part 01

Description/Specifications/Work Statement For

DISPLAY SERVICES

A procurement by the

U.S. General Services Administration

On behalf of the

United States Air Force

Air Force Research Laboratory (AFRL)

Wright Patterson Air Force Base, Ohio

Solicitation Number

GSA ITSS # 5TP5710010

Contract Number

GS05T11BM0006

Table of Contents

C.1.0

DISCRIPTION OF SERVICES

C.1.1 Scope of Work

C.1.2 Work Management

C.1.3 Displays, Exhibits and Graphics Services

C.1.4 Security and Safety

C.1.5 Deliverables and Acceptance C.1.6

SERVICE SUMMARY

C.1.7

GOVERNMENT FURNISHED PROPERTY AND SERVICES

C.1.7.1 Government Furnished Property

C.1.7.2 Government Furnished Services

C.1.7.3 Government Furnished Records

C.1.8

GENERAL INFORMATION

C.1.8.1 Security Requirements

C.1.8.2 Hours of Operation

C.1.8.3 Contractor Personnel

C.1.8.4 Quality Control Plan

C.1.8.5 Conservation of Utilities

C.1.8.6 Environmental Controls

C.1.8.7 Safety Requirements

C.1.8.8 Transition Period

C.1.8.9 Kick off Meeting

C.1.8.10 Points of Contact

C.1.8.11 Funding

C.1.8.12 Contract Type

C.1.8.13 Rehabilitation Ace Compliance (Section 508)

C.1.8.14 Invoicing and Payment

APPENDIX A Government Facilities (AFRL Buildings)

APPENDIX B Maps and Work Area Layout

APPENDIX C Required Reports

APPENDIX D Workload Estimate

APPENDIX E Government Provided Tools, Equipment, and Exhibit Systems

APPENDIX F Reserved

APPENDIX G Government Vehicles

APPENDIX H List of Directorates

APPENDIX I Abbreviations/Acronyms/Definitions C.1.0 Description of Services

C.1.1 Scope of Work

C.1.1.1 The contractor shall provide qualified personnel, supervision, and all services required to support display, graphics, and trade show services for the Air Force Research Laboratory (AFRL), for the directorates listed in Appendix H. The contractor shall operate the Display Production Facility (DPF) Building 20255, Area B, at Wright Patterson AFB (WPFB) Ohio. Work shall comply with safety provisions, government and local laws and regulations.

C.1.1.2 The Contractor shall perform in accordance with the standards in this Performance Work Statement (PWS). These services shall include but are not limited to estimating, designing, production, procurement, packing, shipping, transportation, world wide deployment for event support, maintaining an associated equipment-loan program for AFRL, and routine maintenance of government supplied display products, equipment and tools. The government estimates are listed in Appendix D.

C.1.2 Work Management C.1.2.1 Work Tracking. The contractor shall establish and maintain a tracking system for work orders. The system shall provide overall status information on work in progress to include time-to-complete, schedule, reimbursable costs, issues and resolutions. Tracking information shall be assessable to the Quality Assurance Personnel (QAP).

C.1.2.2 Work Issuing: All work shall be assigned using an AF Form 833, Visual Information Request, signed by an authorized government representative (GR), and approved by the QAP. All work orders shall be completed by the time and date required on the work order. Completed work orders shall be available for review by the QAP. Workload priorities shall be adjusted as warranted complying with time-critical requests. The contractor shall support multiple displays/exhibits concurrently. Questions related to priorities and requests for extensions shall be resolved by the QAP.

C.1.2.3 Contractor Acquisition. The contractor shall procure items and services needed to support assigned work orders. Prior to purchase by the Contractor for any direct materials, equipment or services, the Contractor shall obtain written approval from the QAP using a contractor designed purchase request form. All requests for authorization to purchase material/equipment/services exceeding $3,000.00 shall be accompanied with three (3) price quotes and the Contracting Officer will determine best value for purchase. The CO will approve all purchases exceeding $3,000.00. Reimbursement for purchased items that fall within the scope of the contract will only be made after the Contractor has submitted proof of payment for such items using a contractor designed material receiver form. Upon reimbursement, all purchased items become the property of the Government. The Contractor shall establish and maintain a system for initiating, executing, and tracking purchase orders to insure the timely and cost effective identification, acquisition, and delivery of materials and services. The Contractor shall deliver all materials, equipment, and services as needed to the DPF.

C.1.2.3.1 The costs listed for materials represent ceiling values for materials for each of the periods specified in Section E Part 02 Solicitation Provisions E.1.2.10 Step 2 No. 3. Materials will be reimbursed in accordance with FAR 52.232-7, as long as the following conditions are met. All purchases of “materials” must:

1.

Adhere to the contractor’s standard operating procedures used to obtain a current approval following a Contractor’s Purchasing System Review (CPSR) as outlined in FAR 44.3. The price proposal shall include documentation noting the most recent CPSR review approval (or identify the POC where the information can be obtained by a Government representative).

2.

Be approved in advance by the Government client representative identified in Section C. In the event a scope determination is necessary, the Contracting Officer will be consulted and make the final decision regarding whether or not the materials are within the scope of the contract.

3.

Be directly in support of the tasks outlined in this Statement of Work.

4.

Be defined as commercial items per FAR 2.101.

5.

Not exceed the ceiling values as outlined on any resulting contract award.

C.1.2.4 Work requirements outside normal duty hours. The contractor shall provide display/exhibit services in accordance with this PWS at Wright Patterson Air Force Base and other worldwide locations as identified in each work order. The Contractor shall provide services on weekends or holidays as identified on each work order.

C.1.2.5 Work Order Documentation: The Contractor shall maintain documentation for each work order and records shall be made available to the QAP/CO upon request. The contractor shall maintain a file of digital images sufficiently detailed to allow reconstruction of any given display. These files shall include at least one overall digital image of each display produced. The contractor shall make these images available for design consultation upon Government request.

C.1.3 Display, Exhibit and Graphics Services In rendering these services, outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations and reports to complement the Government’s technical expertise in accomplishing its mission. The nature of this work will at time require the Contractor be capable of quick response to stringent deadlines.

C.1.3.1 Display/Exhibit Design: The contractor shall provide advice and assistance, related to products and services to enable the customer to make informed decisions regarding options, time constraints, and associated cost. The contractor shall use the available display/exhibits systems, listed in Appendix E, to minimize the display/exhibit cost.

C.1.3.2 Display/Exhibit/Graphics Cost Estimate and Close Out: The contractor shall provide an estimate for each work order that includes the cost of labor, material, shipping, event site fees, travel and any other related expense. The government will approve all estimates prior to the start of work. When the work order is complete the contractor shall provide an actual cost summary, which includes the cost of labor, material, shipping, event site fees, travel and any other related expense, to the QAP.

C.1.3.3 Display/Exhibit Production Services: The contractor shall provide for the modification of existing displays/exhibits and the production of new displays/exhibits. Modification and production shall include, but not be limited to, custom woodworking, custom signs and headers.

C.1.3.4 Display/Exhibit Assembly: The contractor, as required by a work order, shall assemble complete and fully functional displays in the DPF staging area to allow sufficient time for customer review and modification.

C.1.3.5 Transportation: The contractor shall prepare displays/exhibits for shipping, to and from event sites. The contractor shall ship and receive displays at the DPF. The contractor shall ship the display/exhibit and any associated contents using a method that provides the best value to the government and the shipping method shall be approved by the QAP.

C.1.3.6 Display and Exhibit Support: The contractor shall provide support, at event sites worldwide, to include but not limited to, set-up, tear-down, and daily opening and closing of exhibits. The contractor shall also perform any repairs, modifications, and adjustments to displays/exhibits required to meet event site requirements. The contractor shall adhere to all event site requirements and associated State, County, and Municipal Government regulations and codes. The contractor may use on-site show support services if more advantageous to the government and if pre-approved by the GR associated with the work order.

C.1.3.7 Travel. The contractor shall be required to travel within the United States and to international locations in the performance of this contract. Contractor personnel performing foreign travel shall possess a passport. Prior to travel, the contractor shall identify travel requirements including cost, and submit to the GR for approval. Upon receipt of travel approval, the contractor shall prepare all necessary travel arrangements. The contractor will be reimbursed for travel expenses in accordance with the Joint Travel Regulation (JTR).

C.1.3.8 Customer Display/Exhibit Instruction: When an event does not require contractor on-site support, the contractor shall provide information and instruction to the customer that will allow the customer to properly unpack, assemble, use, disassemble, repack and ship the display/exhibit back to Wright Patterson AFB Ohio.

C.1.3.9 Display and Exhibit Improvement: The contractor shall make recommendations to the QAP, on process modifications, application of new technology, or alternate solutions that would enhance, the DPF, capabilities, provide economics in operation, or resolve deficiencies.

C.1.3.10 Display and Exhibit Maintenance: The contractor shall inspect all display/exhibit systems and components before and after each use and provide necessary minor repairs. Minor repairs include, but are not limited to, evaluating damage, cleaning, and mending, tightening or replacing hardware, nuts and bolts. All repairs requiring the purchase of parts, replacement of systems or repairs requiring repair at the manufactures site, will be approved by the QAP.

C.1.3.11 Graphics Services: The contractor shall provide artwork, signs, posters and display related products to include, but not limited to, camera ready text, single page, tri-fold and multi-page brochures, photographs, photographic manipulation, original artwork, black and white and multicolored illustrations, and two and three dimensional perspective illustrations. The contractor shall provide editing, copying, mounting, and laminating as needed to support the display/exhibit. The contractor shall integrate into the display any customer supplied multi-media products.

C.1.3.12 AFRL Marketing Materials: The contractor shall support the development and procurement of marketing, branding, and recruitment materials to include event items promoting the Air Force Research Laboratory.

C.1.3.13 Inventory and Storage of Display Materials, Equipment, and Tools: The contractor shall provide warehousing, storage, and retrieval of display components, materials, and equipment in the DPF. The contractor shall comply with WPAFB and OSHA standards for storage. Upon one year from initial use, the contractor shall contact, in writing, the customer identified on the original work order to determine disposition of the display material/equipment/tools. Upon written instruction from the customer, the contractor shall notify the QAP for disposition of the material.

C.1.3.14 Equipment Management and Maintenance: The contractor shall serve as the equipment sub-custodian for the AFRL Custodian Authorization/Custody Receipt Listing (CA/CRL), Preventative Maintenance Inspection (PME/PMI) and Automated Data Processing Equipment (ADPE) equipment accounts according to guidance listed below for the accounts identified in Appendix F. Equipment management duties include, but are not limited to performing inventories, adding and deleting equipment from accounts, updating inventory databases, and scheduling calibrations and inspections. The contractor shall provide a preventive maintenance schedule and perform user level preventive maintenance for all government supplied equipment and tools listed in Appendix E. (CDRL A003)

· AFMAN 23-110, V2 CDDPT13, Standard Base Supply Customer's Procedures

· AFI 23-111, Management of Government Property in Possession of the Air Force

· AFMAN 23-220, Reports of Survey for Air Force Property

· AFPD 33-1, Command, Control, Communication and Computer Systems

· WPABBI 33-103, Automatic Data Processing Equipment (ADPE) Management

· AFMCI 23-201, Logistic Materiel Control Activity Operation Instruction

· AFRL, Equipment Maintenance Monitors Handbook C.1.3.15 Vehicle Control Monitor (VCM). The contractor shall appoint a VCM who shall act as the focal point for monitoring government vehicles under their responsibility as listed in Appendix G. All Government vehicles shall be managed in accordance with AFI 24-301, Vehicle Operations and supplements, AFI 24-302, Vehicle Maintenance Management and supplements and AFPAM 24-317, Vehicle Control. The procedures specified are in addition to those required by the Government Property clause of this contract. A government driver’s license, AF Form 2293, is required prior to government vehicle use.

C.1.3.16 Vehicle Maintenance. For government-furnished vehicles, the Government shall provide all scheduled and unscheduled maintenance. The Contractor shall perform operator’s maintenance and deliver its assigned government-furnished vehicles to the base vehicle maintenance facility for required maintenance. The contractor shall be responsible for repair costs which are caused by accident damage, vehicle abuse or other damage beyond fair wear and tear. The Government shall furnish all fuel, engine oil and related petroleum products, and other fluids for government-furnished vehicles.

C.1.4 Security and Safety Compliance

The contractor shall comply with all established USAF/WPAFB/AFRL security and safety policies and procedures. All contract personnel shall attend AFRL sponsored security and or safety briefings on a quarterly basis.

C.1.4.1 VPP Solicitation Language:

"Wright-Patterson AFB is participating in and is pursuing recognition under the Occupational Safety and Health Administration's (OSHA) Voluntary Protection Program (VPP). VPP is a systems approach to identify, evaluate, prevent, and control occupational hazards to prevent injuries/illnesses by promoting effective worksite safety and health protection. VPP is required for applicable contractors defined as "contractors working on an Air Force Installation for more than 1000 hours per quarter to include construction and services contracts." Contractors are responsible for managing their own safety and health program (Public Law 91-596). Contractors are advised to become familiar with VPP and how their performance is linked to the installations pursuit of VPP recognition at the OSHA website, http://www.osha.gov/dcsp/vpp/index.html. Applicable contractors are required to submit three years of Total Case Incidence Rate (TCIR)/ Day Away, Restricted and/or Transfer Case Rate (DART) data with their proposal for the government's evaluation. The TCIR and DART are the number of recordable injuries and illness cases per 100 fulltime employees resulting in days away from work, restricted work activity, and/or job transfer that a site has experienced in a given timeframe. Instructions for computing the TCIR and DART data can be found at the OSHA website. Contractors must also provide a copy of their Safety and Health Plan and corresponding site checklist with their proposal which must be accepted by the installation safety office prior to contract performance. The contractor's plan shall include appropriate measures to ensure the contractor reacts promptly to investigate, correct and track alleged safety and health violations and/or uncontrolled hazards in contractor work area. Additional, installation specific references and policies may be included/attached.

The plan shall: Demonstrate management commitment to employee safety and health;

Identify the application of the safety and health plan to subcontractors Identify the roles and responsibilities of the following individuals: Management, Supervisors, Employees, and Safety Coordinator;

· Identify applicable safety rules and regulations; Include a worksite hazard analysis to include base-line hazard identification and required control measures;

· Identify a job site analysis to include hazards of tasks required to control measures;

· Identify employee safety and health training requirement and the documentation process; Include a workplace inspection frequency, to include identifying the individual conducting the inspections; Include employee hazard reporting procedures;

· Identify individual(s) responsible for corrective action hazards;

· Identify first aid/injury procedures;

· Identify procedures for accident investigation and reporting;

· Identify emergency response procedures; and

· Identify the process for tracking controlled hazards in contractor work areas.

An applicable contractor is responsible for establishing these requirements for all subcontractors who qualify as applicable contractors under the resulting contract. In addition applicable contractors will be required to submit their TCIR and DART rates and OSHA Form 300A annually to the contracting office for consolidation and submission as part of the installation's annual VPP Safety and Health Management report. TCIR and DART rates are due by the 15th of January of each year." As mentioned above, the following wording should be added to the BAA, Proposal Review Information section, under Proposal Risk Assessment to advise offerors about how we intend to evaluate their TCIR and DART data: "TCIR and DART data provided will be considered as an element of the risk assessment."

VPP Clause Language

The following clause will be available for you to insert in resulting contract:

VOLUNTARY PROTECTION PROGRAM AND INCORPORATION OF SAFETY AND HEALTH PLAN

(JAN 2010)

1.The contractors accepted Safety and Health Plan dated ____________ is hereby incorporated by reference.

2. Voluntary Protection Program (VPP) applies only to contractors whose employees work more than 1000 hours per quarter on a government installation. VPP requires that contractors provide their employees safety and health protection equal in quality to that provided to Air Force employees. Contractors are responsible for managing their safety and health program, ensuring that the safety and health rules of the installation are followed, and flowing down VPP requirements to all subcontractors whose employees work for more than 1000 hours per quarter on a government installation under their contract.

3. Contractors shall provide their Total Case Incidence Rate (TCIR) and Day Away, Restricted, and or Transfer Case Rate (DART) data and OSHA Form 300Aannually by the 15th of January to the contracting officer for inclusion in the installation's annual VPP Safety and Health Management Report.

(End of clause)

This requirement does not apply to contracts or assistance awards that were solicited and/or awarded (to include any modifications and/or task orders) before 1 Oct 09.

C.1.5 Deliverables and Acceptance

The contractor shall prepare and deliver reports as required by Appendix C (CDRL A001, A002, A003, A004 and A005). The contractor shall propose the format(s) unless otherwise requested, and provide all documentation for all funds and person hour expenditures accurately and on-time. The delivery shall be in electronic format compatible with what is currently used by the customer.

C.1.5.1 Period of Performance

The maximum potential period of performance is 3 years starting on the day of Task Order award or designated effective date, with a Base Period of 12 months plus two Option Periods of 12 months each. The Government reserves the unilateral right to exercise an option period prior to the expiration of the Base or previous option period. The Government shall give the Contractor at least 60 days prior notice of its intent to exercise the option.

Planned performance periods are as follows:

· Base year

April 1, 2011 through March 31, 2012

· Option year 1

April 1, 2012 through March 31, 2013

· Option year 2

April 1, 2013 through March 31, 2014 Section II

Service Summary

C.1.6 Service Summary: The contractor service requirements are summarized into performance objectives that relate to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Threshold

Section III

C.1.7 Government Furnished Property and Services C.1.7.1 Government Furnished Property

C.1.7.1.1 1. Facilities:

The government shall furnish or make available office/work space at the DPF facility located in Bldg 20255, Area B, WPAFB, OH. Government facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor. Prior to any modification of the facilities performed by the contractor at contractor’s expense, the contractor shall furnish the contracting officer documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the government. These facilities shall only be used for performance of this contract. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, property, and materials shall be secured.

C.1.7.2 Government Furnished Services Government-provided infrastructure support services associated with the occupancy of Bldg 20255 will include standard telephone service, computer support, facsimile, electronic mail, utilities, trash, base security, fire prevention and protection, pest control, grounds maintenance and custodial services. These infrastructure support services may only be utilized to conduct the work directly associated with the performance tasks related to this PWS.

C.1.7.2.1 Utilities. The Government shall furnish electricity, water, sewage and heating for the facility identified in paragraph 3.1.

C.1.7.2.2 Conservation of Utilities. The Contractor shall comply with all Government utilities conservation practices. The Contractor shall be responsible for operating under conditions that prevent utilities waste, outlined as follows:

C.1.7.2.3 Lights shall be used only in areas where and when work is actually being performed.

C.1.7.2.4 Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by Contractor employees unless authorized.

C.1.7.2.5 Water faucets or valves shall be turned off after the required usage.

C.1.7.2.6 Postal. The Government shall provide on-base mail distribution and United States Postal Service and United Parcel Service for official Government mail required under the terms of this PWS.

C.1.7.2.7 Telephone. The Government shall provide telephone service consisting of a minimum of one Class C telephone with voice mail service in each of the contractor’s designated main work areas. Telephone use is limited to official duties in accordance with this contract.

C.1.7.2.8 Custodial Services. The Government shall provide custodial service in accordance with the Base Custodial Contract(s) for the facilities provided.

C.1.7.2.9 Refuse Collection. The Government shall provide refuse service in accordance with the Base Refuse Collection Contract(s) for the facilities provided.

C.1.7.2.10 Real Property Maintenance. The Government shall provide maintenance and repair of real property facilities through the 88th Civil Engineering Squadron [Base Civil Engineering (BCE)]. The contractor shall notify the QAP for any requests regarding the maintenance and repair of facilities. The QAP will report facility deficiencies to the assigned Real Property Building Monitor (RPBM). The RPBM is the organizational focal point, designated to report required repair and maintenance for real property to Base Civil Engineering.

C.1.7.2.11 Base Civil Engineering (BCE). The Government shall provide fire prevention and protection, inspection and maintenance of government fire extinguishers and systems, pest control, and grounds maintenance. Fire Department telephone extension is 911 for emergencies and 257-3033 for routine calls.

C.1.7.2.12 Emergency Medical Service. The Government shall provide emergency medical treatment and emergency patient transportation service for contractor personnel who are injured or become critically ill during the performance of this contract. The contractor shall reimburse the government for the cost of medical treatment and patient transportation service at the current inpatient or outpatient rate, as appropriate.

C.1.7.2.13 Security Police. The Government shall provide general on-base Security Police service. Security police phone extensions 911 for emergencies, and 257-6841 for routine calls.

C.1.7.2.14 Automated Data Processing (ADP). ADP use is limited to official duties in accordance with this contract.

C.1.7.2.15 Personal Computers (PCs). The Government shall provide necessary GFE computer(s). The Government shall provide maintenance support for the PC and the Local Area Network connection.

C.1.7.2.16 Transportation. The government shall provide a Base Taxi Service and Bus Service. On-base taxi and bus services will be made available to the Contractor for official duties in accordance with this contract. A bus schedule is published periodically in the Base newspaper, The Skywriter.

C.1.7.2.17 CAC and e-mail account. Contractor personnel shall apply and be issued a Department of Defense “Common Access Card,” (CAC) which shall be surrendered as directed in AFI31-110, The Air Force Installation Security Program. An e-mail account accessible with the CAC shall be provided by the Government.

C.1.7.2. 3 Government-Furnished Records, Files, Documents, and Work Papers:

All records, files, documents, and work papers provided by the government are government property. Additionally, all records, files, documents, and work papers generated in support of this contract are government property. Upon completion or termination of this contract, the contractor shall turn all records over to the government—both provided and generated.

Section IV C.1.8 General Information

C.1.8.1 Security Requirements

C.1.8.1.1 The primary or alternate QAP shall complete an “Application for Department of Defense Common Access Card (DD 1172-2),” and a “Department of Defense Public Key Infrastructure (PKI) Subscriber Certificate of Acceptance and Acknowledgement of Responsibilities (DD 2842)” for each employee of the contractor requiring access to Wright-Patterson Air Force Base. The request shall be submitted to Pass and Registration (Building 2). The Government will provide a completed “for Department of Defense Common Access Card,” which shall be surrendered as directed in AFI31-110, The Air Force Installation Security Program. Final contract payment will be withheld until all badges have been surrendered.

C.1.8.1.2 All Contract employees requiring access to unclassified network systems shall nave a National Agency Check. The contractor shall provide sufficient information to obtain favorable National Agency Check (NAC) investigations for its employees for unescorted entrance to restricted areas. (NOTE: IF CONTRACTOR EMPLOYEES MUST HAVE UNESCORTED ENTRY TO RESTRICTED AREAS, THEY MUST BE THE SUBJECT OF A FAVORABLE NAC INVESTIGATION, AFI 31-501, Personal Security Management Program.) Organizational commanders identify the need and justify to the Servicing Security Activity requests for NACs on contractor employees requiring unescorted entry to restricted areas. Final approval authority for unescorted entry to restricted areas rests with the installation commander.

C.1.8.1.3 The Contractor shall possess or obtain a facility clearance at the classification level of SECRET for all personnel. The government shall request a facility clearance if the potential contractor does not possess a facility clearance. The contractor shall apply for personnel security clearances within five working days after receipt of the facility clearance or within five working days after award of the contract if the contractor possesses a facility clearance. The government shall conduct and assume the costs for background investigations for required clearances. The contractor shall sign an agreement stipulating the security requirements of this contract as provided for in AFI 31-601, Industrial Security Program Management.

C.1.8.1.4 Physical Security. The Contractor shall safeguard all government property provided for contractor use. At the close of each work day or shift, the Contractor shall secure all Government facilities, property, and materials. The Contractor shall comply with AFI 31-101 in safeguarding Government-furnished facilities and material under the terms of this contract.

C.1.8.1.5 The Contractor shall establish and implement procedures for ensuring control of all keys/key cards issued to the Contractor and include these procedures in the Contractor’s Quality Control Plan. Procedures shall include turn-in of any issued keys/key cards by Contractor personnel who no longer require access to controlled areas. Key/key card control shall include as a minimum: Keys/key cards issued to the Contractor shall not be duplicated.

C.1.8.1.6 The Contractor shall report to the CO and QAP within two (2) hours any lost or duplicate keys/key cards.

C.1.8.1.7 In the event keys/key cards, other than master keys/key cards, are lost or duplicated, the Contractor shall, upon direction of the CO, rekey or replace the affected lock or locks; The Government, at its option, may replace the affected lock or locks or perform rekeying. In the event, the replacement of locks or rekeying is performed by the government; the Contractor shall be responsible for the total cost of rekeying or replacement of the lock or locks. In the event a master key/key card is lost or duplicated, all locks and keys/key cards for that system shall be replaced by the Government and the Contractor shall be responsible for the total cost or replacement. In the event of lost keys/key cards, the Contractor shall be responsible for the total cost of replacing the lost key/key cards and the time to reprogram the security system.

C.1.8.1.8 The Contractor shall prohibit the use of government issued keys/key cards by any persons other than the Contractor employees. The Contractor shall prohibit the opening of controlled areas by Contractor employees to permit entrance of persons other than the Contractor’s employees engaged in performance of assigned work under this contract, or personnel authorized entrance by the CO.

C.1.8.1.9 Lock Combinations. The Contractor shall establish and implement procedures for ensuring all lock combinations controlled to prevent access by unauthorized persons. The combinations shall be provided to the QAP. The Contractor shall ensure all lock combinations are changed when personnel have access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s Quality Control Plan.

C.1.8.2 Hours of Operation

C.1.8.2.1 Normal Hours: The Contractor shall perform the services required under this contract from 0700 to 1600, Monday through Friday unless otherwise specified. Circumstances may require the Contractor to provide services after normal duty hours.

4.2.2 Federal Holidays:

The Federal Government observes the following holidays: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day.

C.1.8.2.2 Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis: All services to be performed under the contract have been determined to be non-essential for performance during crisis. Should a crisis be declared, the Contracting Officer or his/her representative will verbally advise the Contractor of the revised requirements, followed by written direction. The Contractor shall support activation or exercise of all installation contingency plans, as required. Special or emergency situations (i.e. adverse weather, base closures, security incident, etc) may require the Contractor to operate on a reduced basis. In the event of such a situation, the Contractor should monitor local television/radio stations for notification of possible base delay/closure. The contractor shall not receive any other form of notification of a base closure from the government, unless contacted by the Contracting Officer or the QAP. The contractor is responsible for notifying his/her employees.

6.

C.1.8.3 Contractor Personnel

C.1.8.3.17. 1.111 The Contractor shall identify a primary and alternate(s) Point of Contact (POC) responsible for the performance of the work under this contract. The alternate(s) POC shall act for the contractor when the primary POC is absent. The primary and alternate(s) POCs shall be designated in writing to the Contracting Officer within five (5) working days after contract award. The Contractor shall provide telephone numbers for the primary and alternate(s) POCs where they may be contacted after normal duty hours. The primary POC or alternate(s) shall be on site and available during normal duty hours. The primary or alternate(s) POC shall be available within one (1) hour during normal duty hours to meet with government personnel to discuss problem areas associated with performance under this contract. After normal duty hours, the primary or alternate(s) POC shall be available within four (4) hours after government contact. The primary and alternate(s) POCs shall be able to read, write, speak and comprehend English.

C.C

1.111111111111111 Contractor employees shall present a neat appearance and be easily recognized as contractor employees. Each employee shall wear the government provided CAC on the front of the body between the neck and waist so the CAC is visible at all times. Contractor personnel shall comply with AFI 31-204, Air Force Motor Vehicle Traffic Supervision when operating a privately owned vehicle on any Government installation C.1.8.3.2 10. 4.3.6 Employee Training:

The Contractor shall provide all employee training as required to comply with all Federal, State, Air Force, WPAFB and AFRL regulations and operating instructions. The Contractor shall submit all requests for training through the QAP to the Contracting Officer for approval. The Contractor shall provide Government access to training records, upon request.

C.1.8.3.3 Travel: Contractor personnel may be required to travel to various locations within the continental United States (CONUS) and internationally in performance of work under this contract. Estimated travel requirements will be included in the Task Orders. The Contractor shall submit a written request for contractor travel through the QAP, to the CO for written approval. Reimbursement of expenses incident to contractor travel is permitted only with prior written approval from the Contracting Officer. For all travel, the contractor shall comply with the Joint Federal Travel Regulation.

C.1.8.4 Quality Control Plan

C.1.8.4.111. 11111 Quality Control Plan:

11. The contractor shall develop, maintain, enforce and document a Quality Control Plan (QCP). The QCP shall ensure the government receives the level of quality that is consistent with the requirements specified in each task order. The QCP shall be made available for Government review upon request. (CDRL A004)

C.1.8.4.2 1. 4.4.4 Performance Evaluation Meetings:

The contract manager may be required to meet at least weekly with the QAP during the first month of the contract. Meetings will be as often as necessary thereafter as determined by the QAP.

C.1.8.5 Conservation of Utilities

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that prevent the waste of utilities. Lights shall be used only in areas where and when work is actually being performed unless lights are required for security observation/surveillance. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor or by contractor employees unless authorized. Water faucets or valves shall be turned off after the required usage has been accomplished. Government telephones, lines, and computer network connections shall be used only for official government business.

C.1.8.6 Environmental Controls

The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, State, and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost because of the change, the contractor shall inform the CO and negotiate a modification to the contract.

C.1.8.7 Safety Requirements

The contractor shall conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work. The contractor shall be responsible for identifying those job classifications requiring protective equipment in accordance with OSHA and Air Force Occupational Safety and Health (AFOSH) standards. The contractor shall develop and provide to the CO at the start of the orientation period or the start of the first operational performance period (if there is no orientation period) a safety plan for the protection of government facilities and property and to provide a safe work environment for contractor personnel. The contractor shall provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the contractor. The contractor shall include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract. The contractor shall record and report promptly (within one hour) to the CO or designated QAP, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel. In the event of an accident/mishap, the contractor shall take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the CO. If the government elects to conduct an investigation of the accident/mishap, the contractor shall cooperate fully and assist government personnel in the conduct of investigation until the investigation is completed. The contractor shall include a clause in each applicable subcontract requiring the subcontractor's cooperation and assistance in accident/mishap reporting and investigation. The contractor shall comply with safety provisions listed in the technical publications within the Statement of Work. The contractor shall provide training in the use and enforce the use of required personal protective equipment including, but not limited to, hearing protection, respirators, steel-toed footwear, and safety glasses/shields. The contractor shall develop and establish an industrial hygiene program consistent with OSHA requirements as specified in 29 CFR. The contractor shall submit the industrial hygiene program to the CO for acceptance prior to the start of the contract. (CDRL A005)

C.1.8.8 Transition Period

If there is a change in contractor the incumbent contractor shall provide familiarization to or the follow-on contractor. During the transition period, the incumbent shall be fully responsible for operation of and maintenance of equipment specified in the PWS. The incumbent contractor and the QAP shall perform a joint inventory of Government-Furnished Equipment (GFE) no later than 30 calendar days prior to the completion of the contract period. The contractor shall return a like inventory of Government-Furnished Materials (GFM) to the Government in the quantities originally furnished. The Government will verify this inventory no later than 10 calendar days prior to completion of the contract period. The government reserves the right to conduct site visits in all contractor-operated facilities in conjunction with the solicitation of offers for the follow-on contract. In the event the follow-on contract is awarded to other than the incumbent, the incumbent contractor shall cooperate to the extent required to permit an orderly change over to the successful contractor. With regard to the successor contractor's access to incumbent employees, a recruitment notice may be placed in each facility.

C.1.8.9 Meeting

The Contractor shall participate in the following meetings during the performance of this Task Order.

C.1.8.9.1 Initial Business/Kick Off Meeting.

Within five (5) business days following the Task Order award date (or other time mutually agreed between the parties), the Contractor representatives will meet with the Government program manager or designee to review the contractor’s understanding of the requirements, goals and objectives of this task order. The contractor shall also address the status of any issues that will affect contractor start-up/ramp-up toward achieving full service/support capability.

C.1.8.10 Points of Contact

Client Representatives/Program Managers

George Moore

Det,1, AFRL/WSC

2079 Tenth Street, Bldg 255, Area B

Wright-Patterson AFB, OH 45433

Telephone: (937) 255-1404

Fax: (937) 656-7620

George.moore@wpafb.af.mil Sharon Salyers Det.1, AFRL/WSC

2231 Manahan Way, Bldg 198, Area B

Wright-Patterson AFB, OH 45433

Telephone: (937) 255-8250

Fax: (937) 255-0768 sharon salyers@wpafb.af.mil GSA Representatives

GSA Project Manager

Benny Reyes

2900 Presidential Drive, Ste 190

Fairborn, OH 45324

Telephone: (937) 427-4196 Fax: (937) 431-0137 Benedicta.reyes@gsa.gov

GSA Contracting Officer

Cassandra Hannah-Boyd

Contracting Officer

230 S. Dearborn St.

Chicago, IL 60604

Phone: (312) 886-8820

Fax: (312) 886-3827 cassandra.hannah-boyd@gsa.gov

C.1.8.11 Task Ordering Funding This order will be incrementally funded.

C.1.8.12 Contract Type This is a Hybrid contract Firm Fixed Price (Labor) and Time and Materials (ODCs & Travel) order.

C.1.8.13 Rehabilitation Act Compliance (Section 508)

All services and/or products provided in response to this requirement shall comply with Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d), and the Architectural and Transportation Barriers Compliance Board Electronic and Information Technology (EIT) Accessibility Standards (36 CFR part 1194).

The Contractor shall support the Government in its compliance with Section 508 throughout the development and implementation of the work to be performed. Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires that when Federal agencies develop, procure, maintain, or use electronic information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

Additional information regarding Section 508 can be obtained from the following web sites.

http://www.section508.gov/index.cfm?FuseAction=Content&ID=12 http://www.access-board.gov/508.htm http://www.w3.org/WAI/Resources C.1.8.14 Invoicing and Payment

THE FOLLOWING PROCEDURES MUST BE FOLLOWED TO ENSURE TIMELY PAYMENT:

I.

Invoice Preparation Guidelines for GSA Processing

Invoices must clearly show the period of performance of each line item for which costs are being claimed. Simply dating the invoice is insufficient. If all requested amounts are for costs incurred during the same period of performance, the invoice should clearly state this fact.

All costs claimed must be associated with a specific Contract Line Item Number. Providing a single total amount due without showing a CLIN designation will result in Government rejection of the invoice.

An invoice can include credit amount provided the total credit (funds returned to the Government) does not exceed the amount claimed. In other words, an invoice shall not show a negative net amount due.

II.

Invoice Submission Guidelines

Copies of all invoices must be submitted to BOTH the GSA Information Technology Solutions Shop (ITSS) for client acceptance and the GSA Finance Office for payment.

A. To submit your invoice to ITSS for client acceptance, follow these steps.

1. Log onto the internet, URL http://it-solutions.gsa.gov.

2. Log into ITSS using your assigned username and password.

3. Once logged in, click on “Create Support Documents”.

4. Once in the Create Support Documents field, you will see a list of awarded task order numbers and a pull down menu that reads <<Select Support Document>>. Select the appropriate task order number by highlighting it, then click on the pull down menu; select “Acceptance Information” and click on the “Create” icon.

5. You are now on the page where you can attach an electronic copy of your invoice. Click on the thumbtack “Attach” icon to bring up the attachments page. When you are done attaching the invoice, click on the “Submit” button at the bottom of the page. You can now also enter the delivery date and invoice number, and you have the opportunity to send comments to the client (receiving activity) in the detailed comments block. Click on “Submit” to complete the process.

Once you have uploaded your invoice in ITSS the GSA client (receiving activity) will approve or deny payment based on their acceptance, partially acceptance, or rejection of the goods and/or services that have been delivered and billed on the invoice. The client will also indicate the amount approved for payment. (The GSA Finance Office will be automatically notified of client acceptance through the GSA ITSS system.)

B. To submit your invoice to the GSA Finance Office for payment, use EITHER of the following two methods.

Method 1 – Electronic Submission (PREFERABLE)

1. Log onto the GSA Finance website at www.finance.gsa.gov.

2. Click on “Click here to Login”.

3. Enter your password* and click “login.” NOTE: DO NOT USE THE ENTER KEY. USE THE MOUSE TO CLICK ON “LOGIN”. Please note that using “cut and paste” may not work; you may need to type your password. It is not case sensitive.

(*Note: If you do not have a password, go to www.finance.gsa.gov and click on “Get a Password for Payment Searches” under “Quick References” on the left side of the screen. Fill out the form and submit. You should receive your password within 24 hours.)

4. Select “submit invoice”.

5. Select “All POs”.

6. Find the ACT# or PDN# you are invoicing against and select it. (Note: The ACT# appears in the upper right corner of your contract or task order.) A form will appear that you fill in with your invoice information. Note: if you are resubmitting a rejected invoice, add an “R” or an “A” to the end of the original invoice number or use an entirely new invoice number. The GSA system will not let you use an invoice number you have used before.

7. Select the applicable Task Item (see instructions, above).

8. Fill in the information requested. All fields marked with an asterisk (*) are required fields.

9. When complete, click “continue”. If you have made any errors, you will receive an error message. (Worth noting: dates are in mm/dd/yyyy format, money amounts have no $ signs or commas, only a decimal point.) Correct the error and click “continue” again.

10. You will have an opportunity to upload any backup material as attachments after clicking “submit” on the next screen.

11. Add any invoice backup material…