5748_7775 SOW.docx

DOCX document 19 KB Posted

Attached to
Pilot Project - Staff Training and Support
Solicitation number
S-10000-00007775
Issued by
Marion County, Oregon

About this file

This document is a Statement of Work for a one-year pilot project where the Contractor will provide training and consultation services to the Oregon Department of Human Services (ODHS) staff and leadership in the Child Welfare and Self Sufficiency offices in Marion, Polk, and Yamhill counties to support and increase worker retention. The Contractor shall provide four (4) listening feedback sessions, weekly group training sessions focusing on building internal resiliency and stress management, weekly 1:1 coaching with ODHS staff, and culturally responsive and trauma-informed trainings utilizing elements of Cognitive Behavior Therapy (CBT) and Dialectical Behavior Therapy (DBT). The training sessions will be a combination of in-person classes and virtual means, and the Contractor shall attend monthly meetings with ODHS leadership.

The Contractor shall work 16 hours per month, and the qualifications for the Contractor include being a Qualified Mental Health Professional (QMHP) with a license to practice medicine in the State of Oregon and a graduate degree in Psychology, Social Work, Psychiatric Nursing, or another mental health-related field. The Contractor shall provide ODHS with a monthly report including the number of sessions, a brief summary of services provided, and goals accomplished. The Contractor shall be paid $135 per hour for the provision of all services, and ODHS will not reimburse the Contractor for any travel or additional expenses under this Contract.

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Bid tab~2.xlsx XLSX spreadsheet
5748_7775 Intent to Award Notice.docx DOCX document
5748_7775 SSD Final.docx DOCX document

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Text version

Statement of Work

1. Project Description

This is a one-year pilot project where the Contractor will provide training and consultation services to ODHS staff and leadership in the Child Welfare and Self Sufficiency offices in Marion, Polk, and Yamhill counties to support and increase worker retention.

Contractor shall:

· Provide four (4) listening feedback sessions that are one hour in length, with ODHS staff, to identify potential training topics that staff are interested in.

· Provide group training sessions for ODHS staff weekly for two hours. These sessions will focus on building internal resiliency and stress management in the workplace.

· Provide 1:1 coaching with ODHS staff weekly in blocks of two hours, to reinforce learning from group training and debrief stressful situations at work.

· The training sessions will utilize elements of Cognitive Behavior Therapy (CBT) and Dialectical Behavior Therapy (DBT) focusing on resiliency skills for ODHS staff. Individual sessions will include 1:1 work on how using the skills and other strategies were successful or unsuccessful.

· Conduct and facilitate trainings in a culturally responsive and trauma informed manor to strengthen and enhance health, long term resilience and employee retention.

· Sessions will be for ODHS staff in Child Welfare and Self Sufficiency. The staff could include; front desk receptionists, family coaches, benefit and eligibility specialists, social service specialists, social service assistants, supervisors, and program managers.

· Provide 16 hours a month of trainings. Scheduling of the group and individual sessions will vary based on need and participation. Scheduling sessions will be done in conjunction with the District Manager and will occur during business hours of Monday to Friday 8am to 5pm.

· Provide training sessions as a combination of in person classes and by virtual means.

· Attend monthly meetings with ODHS leadership and other meetings as needed.

· Bring a certified therapy dog to the training sessions as available.

2. Location of Services

Services will be located at the 6 Self Sufficiency offices and 2 Child Welfare office in Marion and Yamhill counties. Office locations are as follows:

a.ODHS Self Sufficiency Offices:
Keizer SSP Office
3420 Cherry Ave #110 Salem, OR 97303
North Salem SSP Office
4074 Winema Place NE #100 Salem, OR 97305
South Salem SSP Office
1660 Oak St. SE #100 Salem, OR 97302
Sublimity SSP Office
11656 Sublimity Rd. SE #200 Sublimity, OR 97385
Woodburn SSP Office
120 E. Lincoln, #120 Woodburn, OR 97071
McMinnville SSP Office
368 NE Norton Lane McMinnville, OR 97128
b.ODHS Child Welfare Offices:
Salem Child Welfare Office
4600 25th Ave NE Suite 110 Salem, OR 97301
McMinnville Child Welfare Office
368 NE Norton Lane McMinnville, OR 97128

3. Staffing and Qualifications:

Contractor shall work 16 hours a month and scheduling of training sessions will be done in conjunction with the District Manager.

Qualifications for the Contractor are as follows:

Services provided under this Contract shall be provided by a Qualified Mental Health Professional (QMHP) and have the following qualifications:

(1) A license to practice medicine in the State of Oregon

(2) A graduate degree in Psychology; Social Work; Psychiatric Nursing or a graduate degree in another mental health related field.

4. Reporting

Contractor shall provide ODHS a monthly report by the 10th of the month following the service month. Reports should be sent to the District Manager and Contract Administrator and should include the number of sessions, brief summary of services provided, and goals accomplished.

5. Specifications or Performance Standards:

ODHS requires that the Contractor meets the highest standards prevalent in the industry or business most closely involved in providing the appropriate goods or services.

Payment and Financial Reporting

1. Payment Provisions

As consideration for the services provided by the Contractor during the period specified in Section 1. Effective Date and Duration, of this contract, ODHS will pay to the Contractor, a maximum not to exceed amount as specified in Section 3, Consideration of this Contract, to be paid as follows:

a. ODHS will make payments to the Contractor at the rate of $135 per hour for the provision of all services as described in Exhibit A, Part 1, “Statement of Work”.

b. Contractor shall send all invoices to ODHS Contract Administrator at the email address specified on page 1, or to any other address as ODHS may indicate in writing to Contractor.

c. ODHS will not reimburse Contractor for any travel or additional expenses under this Contract.

d. Invoicing is due by the 10th of the month, following the service month.

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