SEC Response to Questions (Combined Synopsis Solicitation 50310223Q0134).pdf

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Hybrid Event Management Application/Service
Solicitation number
50310223Q0134
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This document contains questions and answers regarding Securities and Exchange Commission Solicitation Number 50310223Q0134 for a hybrid event management application and service. The SEC is seeking a subscription to an event management platform and anticipates supporting 2 to 3 events annually. Technical support for events will be provided through live chat, email, or phone on a per event basis. The SEC will supply its own printer and print badges onsite. Built-in roles for configuration, presentation, and attendance management will be utilized from the provided platform.

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Attachment 2 - Pricing.xlsx XLSX spreadsheet
Combined Synopsis Solicitation 50310223Q0134.pdf PDF
Attachmnet 1 - SEC Requirements List.pdf PDF

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Combined Synopsis Solicitation: 50310223Q0134

Hybrid Event Management Application/Service

SEC Response to Questions

Q1: The solicitation requests only subscription to the product with no additional services such as training, on-site support service, etc.

If training to use the application is not available online (i.e., YouTube, eLearning) then instructor-led training to use the s/w must be provided. On-site support is not required.

Q2: As requested, we will provide pricing for attendees to receive technical support for the event through live chat, email, or direct phone line. However, this support is on a per event basis. Does SEC have an estimate on the number of events to be supported?

Anticipate 2 or 3 events.

Q3: With respect to requirement 5 (online check-in and on-site badge printing), is the expectation that SEC has the printing and will print the badges on their printer or are we supposed to provide the printer. If so, should the price indicate a 12-month leasing of the printer?

SEC supplies a printer and will print the badges.

Q4: With respect to questions about roles/requirements (16 & 20), is there a matrix with the roles and responsibilities? For example, would the person responsible for configuration also be responsible for managing or are those two different roles?

We do not have a matrix, but will be utilizing the built-in roles the platform provides (i.e., configuration manager, presenter, attendee).

End of Document

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