5-Statement of work for Avantik Service Contract.docx
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- Service/maintenance agreement for Avantik Tissue Processors, Microtomes, Embedding Centers, and Cryostats
- Solicitation number
- 75N98026Q00709
About this file
This is a Statement of Work for a service and maintenance agreement covering preventative maintenance and emergency repairs for Avantik histology laboratory equipment utilized by the CMPB Histology Core and Laser Microdissection Laboratories at the National Institutes of Health. The contract covers tissue processors, microtomes, embedding centers, and cryostats—instruments essential for processing, embedding, and sectioning tissue samples for ongoing research projects. The agreement requires a minimum of two preventative maintenance inspections annually, conducted by factory-trained field service technicians during the base year 2026/2027. Services include technical support via phone, email, and web; 100 percent service labor and travel costs; original equipment manufacturer replacement parts; planned maintenance inspections; and reliability updates. Emergency repair services are provided on an unlimited basis at no additional cost during normal business hours (8:00 a.m. to 4:30 p.m. EST, Monday through Friday). All replacement parts must be new and meet original equipment manufacturer specifications.
The contract specifies 14 pieces of equipment requiring coverage, identified by serial number, including two tissue processors, nine microtomes, two embedding centers, and two cryostats. The total contract price is $50,122.23 for the base year. The contractor must provide verification documentation confirming completion of all maintenance tasks and service visits. The Solicitation Number is 75N98026Q00709, issued by the Department of Health and Human Services National Institutes of Health Office of Logistics and Acquisition Operations. No specific response deadline or award date is provided in the Statement of Work.
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Service AGREEMENT For Tissue Processors, Microtomes, Embedding Centers, and Cryostats STATEMENT OF WORK
1. Introduction: This is a service agreement for our tissue processors, microtomes, embedding centers, and cryostat equipment.
1.1. Background:
The CMPB Histology core and Laser Microdissection Laboratories need to renew the service agreement for maintenance and repairs of equipment. This equipment is used to support DIR and DTT labs and complete projects in a timely manner. The Service Agreement includes two preventative maintenance visits per year and all labor, application support, parts, and travel. The Service Agreement provides Technical Support - Phone, Email, and Web, 100% Service labor and travel included, OEM Replacement repair parts included, Planned maintenance inspections, and Reliability Updates.
1.2. Scope: This statement of work will be used to execute a preventative maintenance agreement including inspections by a factory trained field service technician twice a year during the contract period.
1.3. Objectives: The Tissue Processors, embedding centers, and microtomes and cryostat enables precise processing, embedding and sectioning of ongoing science projects in the histology and laser microdissection Core. The requested maintenance will help to maximize performance of the instruments by proactively addressing potential issues during twice yearly site visits from an experienced field engineer. This plan minimizes instrumentation downtime by utilizing factory-trained and qualified engineers to accurately diagnose and resolve system problems, ensuring the CMPB staff work at full capacity.
2. Requirements
2.1. Tasks: This contract shall include no less than two (2) preventive maintenance inspections during the contract period. Service and Maintenance cover repairs and preventative maintenance of the system and computer hardware, as well as software and instrument upgrades. Service shall be performed by a factory trained Field Service engineer. Service shall consist of, but not limited to, inspection, examination of all functioning parts, thorough cleaning, proper lubrication, replacement or repair of worn or unserviceable parts, adjustment and calibration made with the express intent of maintaining the instrument to the manufacturer's original specifications. When necessary, this includes complete dismantling, parts replacement, reassembly and thorough testing and adjusting. Additionally, emergency repair service shall be provided on an unlimited basis during the term of this contract at no additional cost to the Government. The contractor shall also furnish all required replacement parts at no additional cost to the Government, except for consumable parts. Parts shall be new and meet original equipment specifications. The total quoted price is $50,122.23.
2.2. Deliverables: The contractor shall provide verification of the completion of tasks outlined in 2.1 to the Government. Interim service visits and emergency service calls during normal business hours from 8 am-4:30 pm EST Monday through Friday are included.
2.3. Schedule: This preventive maintenance agreement will cover one base year 2026/2027
3. This agreement covers Government Furnished Property:
Tissue Processor SN# 278 Tissue Processor SN#60400939, Microtome SN #034210/06.2007 Microtome SN# 14060386, Microtome SN# 35479 Microtome SN# 4774 Microtome SN# 16101681 Microtome SN# S19091627 Microtome SN# S20040781 Microtome SN# 16101681 Microtome SN# S22080987EP (CHM06242307WP) Embedding Center SN# 51080131-1118 Embedding Center SN#51080795-0122 Cryostat SN#8039 Cryostat SN#4633/05.2005
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