City of Detroit Office of Contracting and Procurement (OCP)

Request for Proposal – 545368 Emergency Medical Services (EMS)

Revised 12/2/2025 Page 1 of 19

CITY OF DETROIT

OFFICE OF CONTRACTING AND PROCUREMENT

REQUEST FOR PROPOSALS

RFP NO. 545368

Emergency Medical Services for Casinos

Buyer: Kelly Trammel

EVENT / ACTIVITY DUE DATE / TIME

ADVERTISEMENT DATE April 14, 2026

PRE-PROPOSAL

CONFERENCE

April 27, 2026 at 3:00pm est

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QUESTIONS DUE April 29, 2026, by 3:00pm est

All questions must be submitted online in the Supplier Portal as indicated in Section

3.3 of this RFP.

PROPOSAL DUE DATE * May 6, 2026 @ 3:00pm EST In the Supplier Portal as specified in Section 4.5 of this RFP.

* Respondents must register in EUNA Bonfire to download bid documents and submit bids. The City cannot guarantee the accuracy of any bid documents obtained from outside of EUNA, and bids submitted outside of EUNA Bonfire will not be accepted. Detailed resources about registering and bidding, including video tutorials and live, virtual office hours, are available at www.detroitmi.gov/suppliersupport.

Questions about the specifics of this RFP must be asked within the EUNA Bonfire Messages interface for the bid on or before the date and time indicated above. Questions asked via phone, email, and/or other means will not be answered.

Proposals must be uploaded in EUNA Bonfire on or prior to the date and time indicated above. Late and/or emailed proposals will not be accepted.

TABLE OF CONTENTS

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Request for Proposal – 545368 Emergency Medical Services (EMS)

Revised 12/2/2025 Page 2 of 19

Section 1. Project Summary and Background

1.1. PROJECT REQUEST

1.2. BACKGROUND/DESCRIPTION OF ENVIRONMENT

1.3. AWARD CLAUSE INCLUDING RENEWAL OPTIONS

Section 2. Statement of Work

2.1. OPERATIONAL INFORMATION

2.2. TECHNICAL INFORMATION

Section 3. Proposal Evaluation and Selection Process

3.1. MINIMUM QUALIFICATIONS

3.2. ADHERENCE TO TERMS OF PROPOSALS

3.3. QUESTION DEADLINE

3.4. EVALUATION CRITERIA

3.5. EVALUATION PROCEDURE

3.6. ORAL PRESENTATION/DEMONSTRATION

3.7. REJECTIONS, MODIFICATIONS, CANCELLATIONS

3.8. PROTESTS

Section 4. Required Proposal Content and Submission Process

4.1. ACCURACY AND COMPLETENESS OF INFORMATION

4.2. REQUIRED PROPOSAL CONTENT AND FORMAT

4.3. REQUIRED COST PROPOSAL

4.4. ECONOMY OF PREPARATION

4.5. SUBMITTAL INSTRUCTIONS

Section 5. General Conditions and Requirements for RFP

5.1. CONTRACT APPROVAL

5.2. PAYMENT

5.3. INVOICES

5.4. ASSIGNMENT

5.5. MODIFICATION OF SERVICES AFTER CONTRACT APPROVAL

5.6. NEWS RELEASE

5.7. MISCELLANEOUS

5.8. OFFICE OF INSPECTOR GENERAL

RFP Attachments List

Revised 12/2/2025 Page 3 of 19

Section 1. Project Summary and Background

1.1. PROJECT REQUEST

The City of Detroit Office of Contracting and Procurement (OCP) on behalf of the Detroit Fire Department requests proposals from qualified Respondents to render certain technical or professional services ("Services") as set forth in this RFP to provide Standby Emergency Ambulance Coverage at Greektown, MGM and Motor City Casinos.

1.2. BACKGROUND/DESCRIPTION OF ENVIRONMENT

The City of Detroit Fire Department’s Emergency Medical Services (EMS) Division provides compassionate and professional emergency care to Detroit residents and visitors patronizing the Greektown, MGM and Motor City Casinos. The successful Respondent will provide standby advanced life support (ALS) ambulance coverage which shall be used exclusively for the aforementioned casinos.

1.3. AWARD CLAUSE INCLUDING RENEWAL OPTIONS

If a contract is awarded as a result of this RFP, it will be a City of Detroit Professional Services Contract (Attachment E). The term of the contract will be for three (3) years. Any renewal option exercised under this contract is effective only after the approval of the Detroit City Council and signed by the Chief Procurement Officer. The City anticipates one or multiple awards as a result of the RFP.

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Section 2. Statement of Work

Services to be Performed The Contractor is (herein referred to as the "Vendor") expected to provide Standby Emergency Ambulance Coverage at Greektown, MGM and Motor City Casinos. The Vendor will demonstrate compliance with the following requirements:

A. Required Service The Vendor shall operate, maintain and base, within the City of Detroit, a minimum of two (2) ambulances, which shall be used exclusively for response under the proposed contract. Said ambulances shall be available exclusively for such use for twenty-four (24) hours per day, seven

(7) days a week, fifty-two (52) weeks per year. At no time are the ambulances dedicated for the purposes of this contract to be used for other business of the Vendor, either while stationed at the responding location, or traveling to or from the Hospital after transport. If the dedicated ambulances are both on a call for service, the Vendor shall ensure that a back-up ALS ambulance be available for staging until the first dedicated ambulance is in the required service area.

B. Work Locations The Vendor will demonstrate the ability to station the responding ambulances in such proximity to the following response locations in order to be compliant with required response times (see D below):

MGM Grand Casino 1777 Third Street Detroit, Michigan 48226

Greektown Casino 555 E. Lafayette Detroit, Michigan 48226

Motor City Casino Detroit Entertainment LLC 2910 Grand River Detroit, Michigan 48201

C. Project Objective To provide dedicated pre-hospital emergency response coverage for the three (3) Casinos referenced.

D. Response Time The Vendor shall immediately respond to, and then arrive at, the Casino(s) with an advanced life support ambulance between four (4) and six (6) minutes ninety (90) percent of the time after the receipt of alarm from the City Dispatcher, or any other requests for emergency ambulance transportation service made by the City except in extremely inclement weather conditions or when the responding ambulance is involved in an accident. In the event the ambulance cannot arrive at the scene within the specified time, the Vendor shall immediately notify the City Dispatcher of the reason it cannot arrive timely and its estimated time of arrival. This delay shall also be forwarded within twenty-four (24) hours via official email to the Superintendent of EMS to include all circumstances surrounding the delay.

The target response time will be verified by a weekly report submitted by the Contractor as required by the Detroit Fire Department. At a minimum, the following data points shall be reported:

Date Run#

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Location Ambulance License Level Nature Time of Call Time at Scene Hospital Location Time at Hospital Time in Service Reason for Cancellation

E. Other Reporting, Activity and Requirements

The Contractor will participate as requested in mass casualty exercises, special events, research and joint training as determined by the Detroit Fire Department.

The Contractor will provide results of internal QA activities with metrics and frequency as determined by the Detroit Fire Department.

The Contractor shall submit response time data to the Detroit Fire Department weekly.

Said report is due Monday at noon for the previous week Sunday to Saturday time period.

The Contractor shall demonstrate compliance with acceptable standards of care as demonstrated by monthly QA/QI reports as determined by the Detroit Fire Department, and in accordance with all provisions of DEMCA.

The Contractor shall be properly insured, compliant with all State and local medical authority (DEMCA) requirements and ensure that all personnel working on ambulances for the purpose of this contract are also compliant with same.

In addition to maintaining State licensing, the Contractor will comply with any and all applicable City, State and other applicable laws, including MIOSHA.

F. Unit Availability Updates All status changes will be communicated via Detroit Dispatch radio.

Prior to an ambulance being placed out of service, the ambulance staff shall make contact with the DFD EMS Supervisor and state the reason for being out of service. The DFD EMS Supervisor will communicate the out of service reason to Detroit Dispatch.

Any out of service time will first be reported to the Sector EMS Supervisor prior to the Unit being placed out of service.

G. Change of Ambulance Staffing (Shift Change) Ambulance staffing Crew changeover shall be completed within ten (10) minutes. The need for changeover shall be communicated to the DFD EMS Supervisor first prior to placing the ambulance out of service. The ambulance shall announce over the air to Detroit Dispatch when returning to service.

At no time shall the two (2) ambulances assigned to Casino operations be out of service for a Crew changeover at the same time. The time of changeover shall be as follows or at a time determined by the Detroit Fire Department:

Ambulance #1: 0800/2000hrs Ambulance #2: 0900/2100hrs

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H. Quality Assurance Reports The Vendor shall submit a random sampling of ePCR reports to the Fire Department for quality assurance. These reports will be HIPAA-compliant and are subject to the current State of Michigan and DEMCA protocols governing quality assurance. The frequency and sample size will be determined by the Fire Department after award of the contract.

I. Complaints Received by the Department All complaints received by the Fire Department regarding actions by the Vendor in performance of this contract will be promptly forwarded to the Vendor for investigation and resolution.

The Vendor shall acknowledge the complaint in writing within twenty-four (24) hours of receiving notification of complaint.

The Vendor shall promptly investigate the complaint and submit a copy of the completed investigation for archiving by the Department.

J. Complaints Received by the Vendor All complaints received directly by the Vendor regarding actions by the Vendor in performance of this contract will be promptly forwarded to the Department.

The Vendor shall submit a copy of the complaint to the Department within twenty-four (24) hours of receiving the complaint.

The Vendor shall promptly investigate the complaint and submit a copy of the completed investigation for archiving by the Department.

K. Data Review and Metrics The Vendor shall participate in regularly scheduled meetings as determined by the Fire Department for the purpose of data and performance review.

A weekly report shall be submitted by the Vendor as required by the Detroit Fire Department. At a minimum, the following data points shall be reported:

Date of report. The reporting week shall be from Sunday through Saturday.

Number of total dispatches by City Dispatch.

Number of total dispatches per each Casino location.

Number of Citizen appeals. (All Citizen appeals must be reported to City Dispatch immediately for the issuance of a CAD and Run number.)

Number of total transports Number of treat/no transports Number of refusals of transport Number of cancellations Average turnaround time for hospital transports by specific hospital Average turnaround time for treat/no transports Average turnaround time for cancelled calls for service Number of responses outside of the established response goals All time spent out of service along with reasons

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L. Other Mutual Aid and Surge Requirements When requested, the Vendor shall provide resources to participate in mass casualty exercises and planning events.

When requested, the Vendor shall provide incident command and resource assistance during disasters, unplanned and planned events that require a surge in resources and command staff. These events may require a command presence in the MACC, EOC or any other expansion of operations.

Vendor will meet or exceed surge requirements (refer to Evaluation Criteria: Disaster Surge Plan)

M. Paramedic/ALS Emergency Care Vehicles All ambulances provided must be Paramedic/Advanced Life Support (ALS) emergency care vehicles.

The following definitions are set forth in Michigan Public Act 368 of 1978, as amended, and recognized by the Michigan Department of Health & Human Services (MDHHS) Bureau of EMS, Trauma, & Preparedness (BETP) Division of EMS and Trauma:

Advanced Life Support means patient care that may include any care a Paramedic is qualified to provide by Paramedic education that meets the educational requirements established by the Department under section 20912 or is authorized to provide by the protocols established by the local medical control authority under section 20919 for a Paramedic

Ambulance means a motor vehicle or rotary aircraft that is primarily used or designated as available to provide transportation and basic life support, limited advanced life support, or advanced life support

Emergency means a condition or situation in which an individual declares a need for immediate medical attention for any individual, or where that need is declared by emergency medical services personnel or a public safety official

Emergency Medical Services means the emergency medical services personnel, ambulances, non-transport prehospital life support vehicles, aircraft transport vehicles, medical first response vehicles, and equipment required for transport or treatment of an individual requiring medical first response life support, basic life support, limited life support, or advanced life support.

Paramedic means an individual licensed under this part to provide advanced life support

N. Dispatching Vehicles All Vendor vehicles shall be dispatched only by direct communication from the City Dispatcher and such dispatches may only be cancelled by the City Dispatcher. The City shall not be liable for any costs arising from the Vendor's vehicles responding to calls from the City Dispatcher, or any other source or third party. The City shall provide the Vendor with access to

Revised 12/2/2025 Page 8 of 19 the City radio frequency or will provide City issued radios and/or mobile telecommunication equipment for the two (2) dedicated ambulances and necessary backup at the City's expense.

Non-City dedicated responses shall not be covered under any contract and shall be the Vendor's responsibility, acting exclusively on its own behalf.

O. Verification of Assigned Vehicles and Personnel The City shall have the right, at any time, to verify the number of assigned vehicles by the Vendor to the Casinos under the Contract, the Vendor's personnel and their qualifications, and any other aspects of the Contract that the Vendor is required to meet to include spot inspection of dedicated Casino ambulances. This inspection will be conducted by a Detroit Fire Department EMS Supervisor for compliance with DEMCA medical control and State requirements.

P. Compliance with Federal, State, County, City and DEMCA Requirements The Vendor and all emergency vehicles owned and/or in use under the Contract shall meet and be equipped to meet, all Federal, State, County, City and DEMCA requirements. Each ambulance shall be well maintained and be of model and make to ensure safe and reliable transportation of patients.

Each ambulance provided under the Contract shall be staffed to meet all Federal, State, County, City and DEMCA licensing/certification requirements. Vendor personnel shall be required to maintain all medical licensing qualifications as required currently, and as may be required in the future, by any and all applicable licensing and certification authorities, while the contract is in effect.

The Vendor shall demonstrate compliance with acceptable standards of care as demonstrated by monthly QA/QI reports as determined by the Detroit Fire Department, and in accordance with all provisions of DEMCA.

The Vendor shall be State and DEMCA licensed (approved), and properly insured.

In addition to maintaining State licensing, the Vendor will comply with any and all applicable City, State and other applicable laws, including MIOSHA.

Q. Privacy of Casino and EMS Operations The Vendor shall not perform or allow any third party to perform audio or visual recording of any activity at any time while its ambulances are providing services under the Contract without written permission from the office of the Superintendent of the EMS Division of the Detroit Fire Department. The Vendor shall not allow any riders, observers or students aboard its ambulances providing services under this contract. The Vendor may allow family members/legal guardians related to the patient being transported aboard its ambulances providing services under the contract.

Law enforcement is allowed to ride with the patient as indicated.

R. HIPAA Responsibility The Vendor shall be responsible for meeting all requirements of the federal Health Insurance Portability and Accountability Act ("HIPAA"), as amended from time to time.

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2.1. OPERATIONAL INFORMATION

The Respondent is expected to provide service in accordance with the terms of the executed contract and under the rules, regulations, and supervision of the City of Detroit. The Respondent must be operational in accordance with the Detroit East Medical Control Authority (DEMCA) and approved to operate within the Detroit East Medical Control Authority (DEMCA) jurisdiction.

Minimal operational information to be included in the RFP response shall include:

a. How long the vendor has been in operation

b. Number of licensed EMT Basics and Paramedics

c. Number of BLS and ALS licensed vehicles

d. Age of all BLS and ALS licensed vehicles (average age of ambulances utilized for this contract must not exceed then (10) years subject to inspection and verification by the Detroit Fire Department)

e. Locations and mailing addresses of all stations from which Respondent’s ambulances are housed and dispatched from within the City of Detroit and adjoining Cities to the City of Detroit

f. Copy of Respondent’s Quality Assurance/Quality Improvement Policy

g. Copy of Respondent’s most recent Agency license State inspection (must be within one calendar year of the time of response)

h. Letter of approval to operate withing DEMCA signed by the medical control physician for DEMCA

Awarded Contractor(s) will work closely with City agency staff.

The Respondent is expected to provide service in accordance with the terms of the executed contract and under the rules, regulations, and supervision of the City.

2.2. TECHNICAL INFORMATION

Insurance

During the term of the Contract, the Contractor shall maintain the following insurance, at a minimum and at its expense: TYPE:

AMOUNT NOT LESS THAN:

Automobile Liability Insurance (covering all owned, hired and non-owned vehicles with personal and property protection insurance, including residual liability insurance under Michigan no fault insurance law)

$1,000,000.00 combined single limit for bodily injury and property damage

Commercial General Liability Insurance (Broad Form Comprehensive)

$1,000,000.00 each occurrence $2,000,000.00 aggregate

Workers' Compensation Michigan Statutory minimum Employers' Liability $500,000.00 minimum each disease Errors & Omissions $2,000,000.00 each occurrence Professional Liability $2,000,000.00 each occurrence Cyber Coverage $1,000,000.00 each occurrence

Request for Proposal – 545368 Emergency Medical Services (EMS)

Revised 12/2/2025 Page 10 of 19

Umbrella Liability $1,000,000.00 each occurrence $1,000,000.00 aggregate

Section 3. Proposal Evaluation and Selection Process

3.1. MINIMUM QUALIFICATIONS

Proposals will only be accepted from those firms demonstrating a minimum of five (5) years of experience providing the services requested in the RFP for projects of similar scope and size with professional references.

Respondents must provide an approval letter from Detroit East Medical Control Authority (DEMCA) confirming that the respondent is authorized to operate within

DEMCA

3.2. ADHERENCE TO TERMS OF PROPOSALS

A proposal once accepted by the City of Detroit, may become a binding contractual obligation of the Respondent. The failure of a successful Respondent to accept this obligation and to adhere to the terms of the Respondent’s proposal may result in rejection of the proposal and the cancellation of any provisional award to the respondent. Respondents are not permitted to take advantage of any errors or omissions in specifications since full instructions will be given should they be discovered before bid submission date.

3.3. QUESTION DEADLINE

All questions regarding the RFP shall be submitted through the Supplier Portal no later than the time and date specified in the solicitation. In the interest of transparency, only written questions will be accepted. Answers to questions will be posted within the Supplier Portal. The City of Detroit does not guarantee a response to questions submitted after the question deadline.

Should a Respondent be in doubt as to the true meaning of any portion of this RFP or find any patent ambiguity, inconsistency, or omission herein, the Respondent must make a written request for an official interpretation or correction in accordance with the instructions for submitting questions as specified in this RFP.

Respondents are advised that no oral interpretation, information or instruction by an officer or employee of the City of Detroit shall be binding upon the City of Detroit.

Respondents requesting changes to the RFPs terms and conditions, specifications, quantities, etc.;

or if clarifications are needed, must make the request in writing by the stated bid submission deadline.

3.4. EVALUATION CRITERIA

Technical Proposals will be evaluated before Cost Proposals are reviewed.

Proposal Evaluation Criteria Possible Points

1. Disaster Surge Plan -demonstrate the ability to handle multi-casualty incidents at the casinos 20 http://www.michigan.gov/SIGMAVSS

Request for Proposal – 545368 Emergency Medical Services (EMS)

Revised 12/2/2025 Page 11 of 19

2. Ambulance Staff Management-crew capacity, licenses/professional certifications, experience 20

3. Experience/Qualifications 20

4. Sampling of ePCR Quality Assurance reports 20

5. Pricing 20

Total Points Possible 100

Detroit Equalization Credits according to the following table shall be applied after the technical and price evaluation. (Please see Equalization Credit Statement for more information)

Detroit Equalization Credits – Prime Contractor Possible Points

Detroit Headquartered Business 5 Detroit Based Business 2 Detroit Resident Business 5 Construction Workforce Investment Business (Construction over $1M) 3 Construction Workforce Development Business 3 Detroit Small Business 1 Detroit Micro Business Concern 2 Joint Venture 2 Mentor Venture 1

Construction Workforce Development and Construction Workforce Investment credits are applicable to High Impact Construction Projects (over $1M).

Business can only be either a Detroit Small Business or Detroit Micro Business Concern but not both. Business can only be a Joint Venture or a Mentor Venture but not both.

Detroit Equalization Credits – SubContractor Possible Points

Detroit Headquartered Business 5 x % of work Detroit Based Business 2 x % of work Detroit Resident Business 5 x % of work Construction Workforce Investment Business* 3 x % of work Construction Workforce Development Business* 3 x % of work Detroit Small Business 1 x % of work Detroit Micro Business Concern 2 x % of work

Maximum Points Possible 10 *Applicable to High Impact Construction Projects over $1 million.

3.5. EVALUATION PROCEDURE

Following the receipt of proposals, a City designated Evaluation Committee will evaluate each response. All PROPOSALS, which meet the required format of this RFP, will be evaluated. Any proposals determined to be non-responsive to the specifications or other requirements of the RFP, including instructions governing submission and format, will be disqualified unless the City determines, in its sole discretion, that non-compliance is not substantial or that an alternative proposed by the Respondent is acceptable.

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The City may also at its discretion, request oral presentations, make site visits at Respondent’s facility and may request a demonstration of Respondent’s operations. If scheduled, a final determination will be made after the oral presentations and/or demonstrations are complete.

The City may also at its sole discretion, elect to rank order the qualified proposals, and negotiate with some limited number of the highest scored qualified respondents. A final determination would include the cumulative inputs of this evaluation procedure. All decisions reached by the Evaluation Committee will be by consensus.

Any of the additional data specs and standards described in Section 2.3, that are met will be factored positively into the overall score.

3.6. ORAL PRESENTATION/DEMONSTRATION

The City reserves the right, at its own discretion, to request oral presentations regarding proposals submitted in response to the RFP. Failure to make an oral presentation will be grounds for rejection of your proposal. Respondents will be notified by the Office of Contracting and Procurement of the date, time and location for oral presentations.

3.7. REJECTIONS, MODIFICATIONS, CANCELLATIONS

The City of Detroit expressly reserves the right to:

1) accept or reject, in whole or in part, any and all proposals received;

2) waive any non-conformity;

3) re-advertise for proposals;

4) withhold the award for any reason the City determines;

5) cancel and/or postpone the request for proposals, in part or in its entirety, and/or,

6) take any other appropriate action that is in the best interest of the City.

This RFP does not commit the City of Detroit to award a contract, to pay any cost incurred in the preparation of a proposal under this request, or to procure or contract for services.

3.8. PROTESTS

Protests can be filed with the Office of Procurement. Interested parties aggrieved by a solicitation or the award of any resulting contract, may file written notice of protest to the following:

City of Detroit Chief Procurement Officer 2 Woodward Avenue, Suite 1008

Detroit, MI 48226 “Procurement Protest”

At a minimum, such protests shall include:

1) name of protestor.

2) solicitation/contract number and description; and

3) statement of grounds for protest (reference specific text in the solicitation, bid or contract document that is at issue).

An actual or prospective bidder or offeror whose direct economic interest would be affected by the award of a contract or the failure to award a contract has the right to protest any aspect of the solicitation, evaluation, or selection process of a City of Detroit procurement.

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A protest by a prospective bidder which challenges the terms of the solicitation itself must be received by the City no later than 4:00 p.m. EST of the business day prior to the date scheduled for the bid closure. Failure to meet this deadline shall result in a protester waiving its ability to challenge the terms of the solicitation.

A protest by a bidder which challenges a contract award must be received no later than 4:00 p.m.

EST five (5) business days after the award of a City procurement. Failure to meet this deadline shall result in a protester waiving its ability to challenge the contract award.

All protests must be submitted in writing and received by the required timeframe.

The Chief Procurement Officer (CPO) or as delegated, the Deputy CPO, has the sole authority to respond to, decide and act upon supplier protests.

The decision of the Chief Procurement Officer and/or the Department Director are final and is not subject to appeal.

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Section 4. Required Proposal Content and Submission Process

4.1. ACCURACY AND COMPLETENESS OF INFORMATION

All information pertaining to the prospective respondent’s approach in meeting the requirements of the RFP shall be organized and presented in the prospective respondent’s proposal. The instructions contained in this RFP must be strictly followed.

Accuracy and completeness are essential. Omissions and ambiguous or equivocal statements will be viewed unfavorably and may be considered in the evaluation. Since all or a portion of the successful proposal may be incorporated into any ensuing contract, all prospective respondents are further cautioned not to make any claims or statements that cannot be subsequently included in a legally binding agreement.

4.2. REQUIRED PROPOSAL CONTENT AND FORMAT

To be considered responsive, each proposal must, at a minimum, respond to the following RFP sections in their entirety, responses must be uploaded in the Supplier Portal along with the Affidavit of Disclosure Interests Form and Non- Collusion Affidavit found under requirements section of the of RFP.

Required Response Item

1. Attachment A – Respondent Questionnaire

Respondent shall provide their Organization Experience and Capacity/Staffing, per the requirements provided in Attachment A.

2. Attachment B – Proposal Introduction and Solution / Approach Respondent shall provide their Proposal Introduction and Solution / Approach per the requirements provided in Attachment B.

3. Attachment C – Pricing Respondent shall provide their Pricing proposal, per the requirements provided in Attachment C.

4. Attachment D1 – Forms, Affidavits and Documents – Bid Requirements Respondent shall provide their completed Certificate of Authority, Non-Collusion Affidavit, and Affidavit of Disclosure of Interests, in Attachment D1.

5. Attachment D2 – Conditions of Award - Award Winners Only Respondent will be required to provide their completed Forms, Affidavits, Insurance and Documents, if they are selected as the award winner provided in Attachment D.

6. Attachment E – Model Professional Services Contract Respondent shall provide their agreement to the Model Professional Services Contract or note any exceptions provided in Attachment E.

4.3. REQUIRED COST PROPOSAL

Respondents are requested to make a firm cost proposal to the City of Detroit, through the completion of Attachment C. If a contract is entered into as a result of this RFP, it will be a contract for fees as related to providing all requested services, with a price not to exceed the total price quoted in the proposal. The City of Detroit reserves the right to select proposals from the most responsible Respondents with the most reasonable costs. The City reserves the right to select one or more firms to perform all or separate parts of this function.

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4.4. ECONOMY OF PREPARATION

Proposals should be prepared simply and economically providing a straightforward, concise description of the Respondent’s ability to meet the requirements of the RFP. Emphasis should be on the completeness and clarity of content.

4.5. SUBMITTAL INSTRUCTIONS

All proposals must be submitted through the Bonfire/EUNA Procurement Supplier Portal at detroit.bonfirehub.com. Each Respondent is responsible for ensuring that its proposal is received by the City on a timely basis. Faxed or mailed proposals will not be accepted.

Firms shall not distribute their proposals to any other City office or City employee. Proposals received become the property of the City. The City is not responsible for any costs associated with preparation or submission of proposals. All proposals submitted by the due date will be recorded in the Supplier Portal. Responses received will not be available for review. Proposals received will be subject to disclosure under the state of Michigan’s Freedom of Information Act. An officer of the company authorized to bind the company to a contractual obligation with the City must sign the proposals in the Supplier Portal. The successful respondent will receive an award letter.

Respondents who are not awarded will receive a notification that the award decision has been made.

Support Channels for Technical Difficulties and Questions Visit https://detroitmi.gov/suppliersupport for:

- Guides on how to register in EUNA

- Guides on how to submit a response to the solicitation

- FAQs

Contact Bonfire’s technical support in the portal for:

- Technical issues with the e-bidding portal

- Registration problems

- Help submitting responses through the system

Contact the City (eprocurement@detroitmi.gov) for:

- General procurement process questions

- City-specific requirements and policies

For Solicitation/Project-Specific Questions:

- Submit all solicitation-related questions through the Public Q&A tab in the Bonfire/EUNA

Procurement portal. This ensures all vendors receive the same information and maintains transparency in the bidding process. Emails and calls regarding solicitation-specific questions will not receive a response.

https://detroitmi.gov/suppliersupport https://detroit.bonfirehub.com/portal/support mailto:eprocurement@detroitmi.gov

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Section 5. General Conditions and Requirements for RFP

5.1. CONTRACT APPROVAL

Upon contract award, the City and the successful Respondent shall execute a professional services contract, which shall contain all contractual terms and conditions in a form provided by the City.

No contract shall become effective until the contract has been approved by the required City Departments and Detroit City Council and signed by the City of Detroit Chief Procurement Officer.

Prior to the completion of this approval process, the successful Respondent shall have no authority to begin work under the contract. The Chief Financial Officer shall not authorize any payments to the successful Respondent prior to such approvals; nor shall the City incur any liability to reimburse the successful Respondent regarding any expenditure for the purchase of materials or the payment of services.

5.2. PAYMENT

All properly executed invoices submitted by the successful Respondent will be paid in accordance with the City of Detroit Prompt Payment Ordinance.

5.3. INVOICES

Vendors must be registered in City of Detroit Vendor Portal and be a registered vendor with the City of Detroit to submit invoices and receive payments. Go to http://www.detroitmi.gov/Supplier to register.

AUTHORIZATION TO COMMENCE WORK OR SHIP GOODS – READ

CAREFULLY!!!

Contractors may begin work or ship goods upon receipt of the required authorization, which is the CPA (Contract Purchase Agreement), in addition to SPO (Standard Purchase Order), from Procurement.

The CPA (City Council Approved and Awarded Contract Purchase Agreement) alone is NOT authorization to begin work! NO letter of Intent, or Letter to Commence Work will be issued.

**Work commencing without issuance of the SPO is subject to Payment Delays and/or Non- Payment! **

Required vendor steps to invoice:

1) Vendors should submit their invoices via City of Detroit Oracle Vendor Portal.City of Detroit Oracle Vendor Portal. Portal invoice amount and creation date must match the date on attached invoice. Please follow the below invoice requirements:

Invoice MUST contain or have as attachment:

• Vendor Name and address on Invoice

• Contact Info on Invoice (Accounts Receivable contact with phone and email)

• Remittance information (MUST be included, or the invoice is subject to rejection

• City of Detroit contact (person who authorized work to commence)

• Invoice Date

• Date of service/delivery

• Contract number http://www.detroitmi.gov/Supplier https://ebkk.login.us8.oraclecloud.com/oam/server/obrareq.cgi?ECID-Context=1.006GbR8nJ1j0zkVay1Na6G001bnV0000sM%3BkXjE

Revised 12/2/2025 Page 17 of 19

• Purchase order number

• Total Invoice amount

• The wording “ Goods/Services” (must be noted on every invoice)

Other invoice requirements:

• Invoice must be billed based on Purchase Order rates

• Total invoice amount must tie to the total supporting documents

• Supporting documentation must be attached to the invoice in the portal

Terms are standard NET 30 Days, unless otherwise negotiated, and start from the invoice receipt date, provided that the invoice is submitted timely to our AP department with the necessary supporting documentation.

If you need payment assistance, please contact the Office of Departmental Financial Services

(ODFS) 313-410-7804.

For technical assistance, please visit detroitmi.gov/supplier support.

5.4. ASSIGNMENT

The services to be performed by the successful Respondent shall not be assigned, sublet, or transferred, nor shall the successful Respondent assign any monies due or to become due to him under any contract entered into with the City pursuant to these specifications, without prior written approval of the City.

5.5. MODIFICATION OF SERVICES AFTER CONTRACT APPROVAL

The City reserves the right to modify the services provided by the successful Respondent awarded a contract. Any modification and resulting changes in pricing shall be made by amendment to the contract by the successful Respondent and the City.

5.6. NEWS RELEASE

News releases pertaining to these proposal specifications or the provisions to which they relate shall not be made without prior approval of the City and then only in coordination with the City.

5.7. MISCELLANEOUS

It shall be the responsibility of the Respondent to thoroughly familiarize themselves with the provisions of these specifications. After executing the contract, no consideration will be given to any claim of misunderstanding.

The Respondent agrees to abide by the rules and regulations as prescribed herein by the City as the same now exists or may hereafter from time to time be changed in writing.

Contractors are encouraged to contract with small and minority businesses, women's business enterprises, labor surplus area firms and Detroit businesses. The City strongly encourages the hiring of Detroit residents whenever possible by contacting Detroit At Work for your hiring needs. Visit the Detroit At Work website for specific contact information regarding these opportunities.

https://urldefense.com/v3/__https:/descmiworks.org/business-services/__;!!NcXZSU8rfchoEksI!efgwb7Az7YQ1WNYz08X3skt7ah9Lt0tZnoFrliM4GlUH9iYP4Dtz_l03Xya-8iVDi2esZRdC59m0O9Xl8DlelS4a5w$

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Contractors are encouraged to employ innovative approaches, including ethically and responsibly leveraging artificial intelligence and advanced technologies, to enhance goods delivery, services, and operational performance. Vendors using AI solutions will be asked to provide information on how the AI solution functions.

5.8. OFFICE OF INSPECTOR GENERAL

5.8.1. In accordance with Section 2-106.6 of the City Charter, this Contract shall be voidable or rescindable at the discretion of the Mayor or Inspector General at any time if a Public Servant who is a party to the Contract has an interest in the Contract and fails to disclose such interest.

5.8.2. This Contract shall also be voidable or rescindable if a lobbyist or employee of the contracting party offers a prohibited gift, gratuity, honoraria or payment to a Public Servant in relation to the Contract.

5.8.3. A fine shall be assessed to the Contractor in the event of a violation of Section 2-106.6 of the

City Charter. If applicable, the actions of the Contractor, and its representative lobbyist or employee, shall be referred to the appropriate prosecuting authorities.

5.8.4. Pursuant to Section 7.5-306 of the City Charter, the Inspector General shall investigate any

Public Servant, City agency, program or official act, contractor and subcontractor providing goods and services to the City, business entity seeking contracts or certification of eligibility for City contracts and person seeking certification of eligibility for participation in any City program, either in response to a complaint or on the Inspector General’s own initiative in order to detect and prevent waste, abuse, fraud and corruption.

5.8.5. In accordance with Section 7.5-310 of the City Charter, it shall be the duty of every Public

Servant, contractor, subcontractor, and licensee of the City, and every applicant for certification of eligibility for a City contract or program, to cooperate with the Inspector General in any investigation pursuant to Article 7.5, Chapter 3 of the City Charter.

5.8.6. Any Public Servant who willfully and without justification or excuse obstructs an investigation of the Inspector General by withholding documents or testimony, is subject to forfeiture of office, discipline, debarment or any other applicable penalty.

5.8.7. As set forth in Section 7.5-308 of the City Charter, the Inspector General has a duty to report illegal acts. If the Inspector General has probable cause to believe that any Public Servant or any person doing or seeking to do business with the City has committed or is committing an illegal act, then the Inspector General shall promptly refer the matter to the appropriate prosecuting authorities.

For purposes of this Article: “Public Servant” means the Mayor, members of City Council, City Clerk, appointive officers, any member of a board, commission or other voting body established by either branch of City government or the City Charter, and any appointee, employee or individual who provides services to the City within or outside of its offices or facilities pursuant to a personal services contract.

Revised 12/2/2025 Page 19 of 19

RFP Attachments List

The following Attachments are available to download on the Supplier Portal.

Attachment A - Respondent Questionnaire Attachment B - Proposal Introduction and Solution / Approach Attachment C - Pricing Attachment D - Forms, Affidavits and Documents Attachment E - Model Professional Services Contract

RFP Attachments List