5-PaymentWorks Onboarding Letter.pdf

This is a vendor onboarding notice issued by Marion County, Florida, regarding the PaymentWorks registration system for vendors conducting business with the county. The notice informs vendors that Marion County utilizes PaymentWorks, a secure vendor portal, to streamline vendor onboarding and payment management. The document clarifies that vendors may receive invitation emails from PaymentWorks on behalf of Marion County and confirms the legitimacy of such requests. Existing vendors who have previously conducted business with Marion County are not required to register immediately; however, any updates to company information—including address, email, banking details, and other administrative data—must be completed through the PaymentWorks system. The notice emphasizes that delays in registration or information updates may result in payment delays.

The PaymentWorks platform enables vendors to securely provide and manage business and banking information while reducing errors and duplicate records. During registration, vendors can select their preferred payment method: ACH (Direct Deposit), which is faster and more secure, or traditional check payments. The county strongly encourages registration to ensure smooth payment processing going forward. For technical support, vendors are directed to PaymentWorks Support at https://help.paymentworks.com/contactsupport, and for Marion County procurement inquiries, vendors should contact Procurement@MarionFL.org. This notice serves as a mandatory procedural requirement for vendors participating in Marion County contracts, including the related Debris Management Operations Phase 3 Response contract opportunity.