5-BAFO-Attachment 8 - BPM004453 Proposed Contractors.pdf

Attachment 8: Proposed Subcontractors

Solicitation No. BPM004453 DCS IT Maintenance and Operations Services

State of Arizona Department of Child Safety

Office of Procurement & Contracts 3003 N. Central Avenue

Phoenix, AZ 85012

Check “NO” if you WILL NOT subcontract any portion of the Work and will therefore be carrying out all of the Work with your own personnel.

NO, the Offeror will not subcontract any portion of the Work.

If you WILL subcontract any portion of the Work, check “YES” below and list name(s) of persons or companies you propose to use as subcontractors.

1. Fill in the information for every significant subcontractor – indicate the type of work the subcontractor will perform under the Contract, and their approximate percentage of the total Contract work.

2. Provide copies of relevant certifications each one possesses in the Attachment Supplements section.

3. Provide description of quality assurance methods and quality control measures that you will use to ensure that Subcontractor work meets the Contract requirements.

4. State may demand additional information about proposed subcontractors as a precondition of award.

☒ YES, the Offeror will use the Subcontractors listed below:

Arizona Department of Administration State Procurement Office

100 N 15th Avenue Phoenix, AZ 85007

Name and contact information

Small Business

Work to be performed %

1. RevTech

10011 Bridgeport Way SW, Suite 1500-301, Lakewood, WA 98499

RJ Naugle, President rj@revtechllc.com

Phone: 253-720-3314

Yes 1) RevTech will augment the current staffing plan in the following areas:

Solution Architecture, Program Management, Business Analysis and Operational Support. Through our strategic partnerships and subject-matter experts, we gain deep insight, personal/professional history in related fields, and our history of success. This is important because it supports the assertions we want to make about our passion and understanding of child welfare. IBM has partnered with RevTech on multiple programs including the State of New Jersey to deliver a Dynamics 365 Portal and Case Management solution to enable residents to receive utility assistance from the American Recovery Act.

2) Attached in Attachment Supplement section

3) Quality Assurance: Our overall Quality Assurance program activities are a system of review and audit procedures for continuous process improvements. We assess performance metrics over time and validate that service level expectations align with evolving technologies and operating environment conditions.

The IBM Quality Assurance function primarily utilizes periodic audits to ensure the following:

Relevant performance indicators are met Data is collected for the creation of management information and reporting

Quality improvement analysis is monitored

Agile delivery, Service Performance and PMO services are aligned to and actively support

AZ DCS SLAs and Program Requirements: The AZ DCS QMP and any performance audits are assessed prior to the end of each period of performance

Up to 10%

Arizona Department of Administration State Procurement Office

Small Business

Work to be performed % to ensure that it continues to be an active and relevant monitoring tool. As essential modifications to the quality approach are identified, the Team IBM captures these changes for inclusion in the next update of the plan

4) IBM will comply with requests from the

State to provide additional information as needed.

2. SLG Innovation, Inc.

30 S. Wacker Drive, Suite, Chicago, IL 60606

Ed Burns, President & CEO edburns@slginnovation.com

Phone: 630-803-2009

Fax: 866-349-0026

Yes 1) IBM is excited to be teaming with SLG Innovation, Inc. to serve the State of Arizona and its residents. SLG Innovation was founded in 2010 in Chicago, Illinois and is a Minority Business Enterprise (MBE) provider through the National Minority Supplier Development Council (NMSDC). SLG Innovation has over 11 years providing IT Services to all of the major Health and Human Services programs such as Child Welfare, Integrated Eligibility, Medicaid, Child Support, WIC and Child Care. SLG Innovation provides IT Services, with specific emphasis on public Health and Human Services sector, for the entire solution lifecycle – from enterprise architecture through application management, infrastructure support, data analytics, call center support, training, security compliance and administration support. SLG will be supporting the IBM Team by providing the CCWIS Subject Matter Expertise, CCWIS Data Quality & Integration Support, OCM/BPR and Training Consultants. SLG’s team of consultants have supported nearly 10 child welfare systems throughout the country and bring a very good understanding of CCWIS goals and how important it is to the citizens of Arizona.

SLG Innovation was founded in 2010 in Chicago, Illinois and is a Minority Business Enterprise (MBE) provider through the Business Enterprise Program (BEP) with the State of Illinois and the Illinois Department of Transportation, National Minority

Up to 10%

Arizona Department of Administration State Procurement Office

Small Business

Work to be performed %

Supplier Development Council, Cook County & the City of Chicago and is a Disadvantaged Business Enterprise (DBE) with the States of Tennessee, New York, and Mississippi, and the Commonwealths of Massachusetts and Pennsylvania.

Through its Health and Human Services (HHS) practice, Team SLG leverages its team members in-depth and first-hand knowledge of and experience with HHS and Child Welfare systems. SLG Innovation is privileged to have Mr. John Rigg lead this engagement on behalf of SLG. Mr.

Rigg is results oriented, customer focused, and hands-on HHS Information Technology leader with 20+ years of experience in information systems, security, project management, and cloud infrastructure implementation. Proven record of fiscal responsibility and timely execution. He was formerly the CIO for the Illinois Department of Human Services (DHS). Mr. Rigg has experience supporting most of the major HHS programs including developing the PMO and Project Plans for the State of New Mexico Child, Youth and Family (CYFD) CCWIS program. He also assisted the strategic planning development for CYFD.

2) Attached in Attachment Supplement section

3) QA-the same process (as outlined above) will apply.

4) IBM will comply with requests from the State to provide additional information as needed.