5-BAFO-Attachment 7 - BPM004453 Organizational Profile_v2.pdf
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- Attached to
- Master Agreement AZ|CTR062780
- Contract number
- CTR062780
- Issued by
- Arizona
About this file
The document is an Organizational Profile (Attachment 7) for a solicitation (No. BPM004453) by the State of Arizona's Department of Child Safety, Office of Procurement & Contracts, for IT Maintenance and Operations Services. The profile details International Business Machines Corporation (IBM), a publicly traded corporation established in 1911, with its principal address in Armonk, New York. IBM has 40 years of business experience in Arizona and over 30 years of experience performing services similar in size and scope to the solicitation.
The organizational profile outlines IBM's extensive Microsoft certifications across 16 competency areas, including Gold certifications in Cloud Platform, Security, Application Development, and Data Analytics. IBM's service capacity spans multiple locations including remote United States operations, a Client Innovation Center in Baton Rouge, an Innovation Center in India, and a location in Costa Rica. Services include program management, managed cloud services, operational support, routine and major enhancements, business analytics and reporting, and security services. The company has strong financial ratings, with Standard & Poor's rating them A- (as of 12/31/2021) and Moody's Investors Service rating them A3 (as of 12/31/2022).
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Attachment 7: Organizational Profile
Solicitation No. BPM004453
DCS IT Maintenance and Operations Services
State of Arizona Department of Child Safety
Office of Procurement & Contracts 3003 N. Central Avenue
Phoenix, AZ 85012
Firm Name International Business Machines Corporation
(IBM)
Year established 1911
Principal address (street, city, state)
One New Orchard Road, Armonk New York 10504
Entity type: Corporation Structure
Publicly Traded
Branch or Division: Parent: Not Applicable
Years of experience providing goods similar in type and quantity as required by this Solicitation. 7+
Years of experience performing services similar in size and scope as required by this Solicitation. 30+
Years the organization has conducted business in Arizona. 40
Contract Representatives to Contact
Name Title Telephone Number E-Mail Address
1. Kapil Gupta IBM Delivery Partner 916-600-1561 k.gupta@ibm.com
2. Linz Philip Associate Partner 916-806-9235 linzpp@ibm.com
Licenses/Certifications
Description Issuer Number Expiration
3. Gold Cloud Platform Microsoft Corporation 1560886 ***
4.
Gold Cloud Business
Applications
Microsoft Corporation 1560886 ***
5. Gold Security Microsoft Corporation 1560886 ***
6.
Gold Application
Development
Microsoft Corporation 1560886 ***
7.
Gold Project and Portfolio Management
Microsoft Corporation 1560886 ***
8. Gold Data Platform Microsoft Corporation 1560886 ***
9. Gold Data Analytics Microsoft Corporation 1560886 ***
10. Gold DevOps Microsoft Corporation 1560886 ***
11. Gold Application Integration Microsoft Corporation 1560886 ***
12.
Gold Enterprise Resource Planning
Microsoft Corporation 1560886 ***
13. Gold Communications Microsoft Corporation 1560886 ***
14.
Gold Collaboration and
Content
Microsoft Corporation 1560886 ***
15. Gold Datacenter Microsoft Corporation 1560886 ***
16. Gold Cloud Productivity Microsoft Corporation 1560886 ***
*** IBM is a Gold Partner in all the required competencies. IBM has attached the most current Gold letter and it is periodically updated by Microsoft.
Attachment 7: Organizational Profile
Solicitation No. BPM004453
DCS IT Maintenance and Operations Services
State of Arizona Department of Child Safety
Office of Procurement & Contracts 3003 N. Central Avenue
Phoenix, AZ 85012
Financial Information (attach financial statements with income/balance sheets as Supplements)
Rating/Issuer Score/Rank Date
17. Standard and Poor’s A- 12/31/2021
18. Moody’s Investors Service A3 12/31/2022
Capacity
Location Work Performed Number Staff Capacity
19.
United States (Remote) ▪ Program Management
▪ Managed Cloud Services
▪ Operational Support
Services
▪ Routine Support and
Minor Enhancements
▪ Major enhancements
▪ Business Analytics and
Reporting Services
IBM does not provide staff information by location
IBM Consulting has certified practitioners in all skill sets located around the country that will be utilized in delivering the services to State of AZ DCS
20.
Client Innovation Center (CIC) – Baton Rouge
▪ Operational Support Services
▪ Routine Support and
Minor Enhancements
▪ Major enhancements information by location
The CIC in Baton Rouge certified
Scrum Masters, Dynamics CRM, Azure, Data and
Analytics, and Testers will be utilized as needed.
21.
CIC Innovation Center – India ▪ Major enhancements information by location
The CIC in Baton
Rouge certified
Scrum Masters, Dynamics CRM, Azure, Data and Analytics, and
Testers that will be utilized as needed.
OnBase resources will also be leveraged.
22.
Costa Rica ▪ Security Services information by location
Cloud Security
Posture Management (CSPM) and cloud work-load protection
File details come from the government source that posted it. Updated .