4-Attachment 5 Supplement.pdf

Attachment 5 Supplemental:

Appendix 07- Resumes

Solicitation No. BPM004453 DCS IT Maintenance and Operations Services

State of Arizona Department of Child Safety

Office of Procurement & Contracts 3003 N. Central Avenue

Phoenix, AZ 85012

SANJEEV P GUPTA

Education Masters of Commerce in Accounts, Finance, Costing etc., H.L.College of Commerce, IN, 1988

Graduate CWA (CMA) in Accounts, Finance, Costing etc., Institute of Cost and Works Accountants of India, IN, 1991

Bachelors of Commerce in Accounts, Finance, Costing, H.L.

College of Commerce, IN, 1985

Profile Mr. Sanjeev Gupta is in the Public Sector and responsible for providing project management, integration services, migration services, and Microsoft and Oracle e-business implementation solutions.

He has over 21 years of North America and Europe experience. This includes experience in Microsoft. Net (Custom Applications) for NYC Department of Education, the largest school system in the United States, Cloud migration along with managing the day-to-day operation of the steady-state for the 2nd largest county in the US. Over and above his responsibility of managing the day- to-day operations for steady-state at the current client, was overseeing and managing the Move to Cloud (M2C, Cloud Migration) implementation project.

This included managing the day-today activities of the project along with two PMs, ensuring the project's requirements were getting met like governance in place, proper project processes were followed, implementation methodology was followed correctly, and financials were managed properly, resources were available to support the project, etc. Along with this, he has experience in Oracle Applications implementation, Upgrade projects in multiple industries including Federal Govt.

Counties, Media, Consulting, Software Development. His responsibilities typically include business process re-engineering, solution design, full life-cycle implementations including Month end/Year end closing, upgrades, as well as designing extensions and customization. Last 11+ years he is practicing project management. Oracle and AWS certified.

Key skills

Expertise in Microsoft.Net (custom applications), Cloud Migration (Oracle ERP, Hyperion, SSO, SOA, OBIEE, UPK), Oracle GL, AP, AR, FA, Purchasing, System Admin, Cash Management, Internet Procurement and Internet Expenses, ADI, Marketing Online (CRM), Inventory, Bill of Materials and Project Management

Languages English - Fluent Hindi -

Fluent Gujarati - Good

Memberships Toast Masters

Key courses and training

AWS Certified Cloud Practitioner PLE: Create Peak Performance Self Service MD102: Manager Impact through Signature Experiences Oracle Applications Release 11, Training in Financial Applications NPM (New Project Manager Course) Expert to Leader (E2L) Complex Program Manager Master Class Bee School

Work experience Project Executive & Delivery Project Executive

Consulting Company, United States | Aug 2004 - Present

Project Executive, Delivery Project Executive, Project Manager include managing international assignments like France & The Netherlands.

Oracle Package Solution Consultant

Consulting Company, United States | Nov 2003 - Aug 2004

Oracle Financials and Distribution Consultant

Senior Oracle Consultant

Consulting Company, United States | Apr 2003 - Nov 2003

Oracle Financial/ Distribution Functional Lead/CRM Consultant

Consulting Company, United States | Jan 2003 - Mar 2003

Oracle Financials Functional Lead Consultant

Consulting Company, United States | Feb 2002 - Jan 2003

Oracle Financials Functional Lead Consultant

Consulting Company, United States | Aug 2000 - Feb 2002

Oracle Financials and Distribution Consultant

Business Analyst

Software Development Company, United States | Oct 1999 - Aug 2000 Business

Analyst

Various Positions

Indian/Omani Companies, India | Aug 1991 - Oct 1999

All the experience was in India or Oman. The details may be furnished upon request.

Assignment history

Project Executive

New York City Department of Educations (NYC DOE), United States | Jan 2022 - Present

Project name: IHMS Project

The New York Department of Education is the largest school system in the United States (and the world), with over 1.1 million students taught in more than 1,800 separate schools.

IBM will deliver the proposed solution that satisfies the NYC DOE requirements and deliver a modernized Impartial Hearing Management System using Microsoft.Net technology.

This new Impartial Hearing Management System (IHMS) will allow the Filer (parent / legal guardian or their representative or Department representative) to request an impartial hearing to resolve disagreements between the two parties (the Filer and the Department) about the child’s special education services.

The new system will manage the two parties through the Due Process Procedure to address the issues identified by the Filer. Orders issued during the Due Process Procedure will be evaluated for actionable items, implemented, and tracked so that the ordered special education services are implemented.

Mr. Gupta is leading a project team of 15+ resources & managing an $18M budget.

Contribution: I am the Project Executive as well as Delivery Project Executive on the project and manage all the aspects of the project from organizing the resources, Coordinating and Organizing the start-up activities, managing day-to- day activities, and bringing the project to a successful closure.

Mr. Gupta is leading a project team of 15+ resources & managing $18M budget.

DPE (Delivery Project Executive)

STEP Project, United States | Jul 2017 - Present

Project name: STEP Project

Project Description: Project is a multi-phase implementation & support of Oracle Release 12.2.8 eBusiness Suite software. The project includes a complex footprint of Oracle Business Applications such as Financial Management, Procure-to-pay, Inventory, OBIEE (Oracle Business Intelligence Enterprise Edition), Hyperion etc.

Mr. Gupta is a Delivery Project Executive on the project leading a team of 25+ offshore resources plus 10 onsite resources and managing a budget of around $44M.

As a Delivery Project Executive, following are some of Mr. Gupta’s responsibilities, Migration from CMS to OCI, Serves as the IBM point of contact to the county during the execution of the Application Managed Services; Coordinates the establishment of the project management environment, including reporting tools, monthly reports and governance/ communication protocols; Reviews Solutions, project tasks, schedules, and resources and make changes or additions, as appropriate; Measures and evaluates progress against IBM Project Schedule, if applicable, with the County Project Director/ CIO; Establishes documentation and procedural standards for deliverable Materials; Administers the SOW Change Control Procedure in conjunction with the County Project Director/CIO; Monitors resolution of Service Incidents; Performs problem management, and maintain and communicate escalation procedures; Tracks Service Incidents and Service Requests for analysis and reporting; Maintains project communications through the County Project Director/CIO; Conducts regular monthly status meetings with the County Project Director/CIO/Other Leadership; Creates and delivers monthly status reports;

Resolves deviations in the SOW in conjunction with the County Project Director;

Coordinates and manages the in-scope activities of IBM Support Personnel; Works with the County Project Director to address and resolve IBM resource issues.

Conversion & Cutover Lead

Energy & Utility Company, United States | Jan 2017 - Jul 2017

Project name: EMEE Project

Project Description: Energy & Utility Company was seeking to implement and deploy an Enterprise Resource Planning (ERP) solution, which is an updated version of PeopleSoft 9.2 for Human Resources (“HR”) and Finance (“FIN”). The Project was a re-implementation and not an upgrade of the current PeopleSoft 8.3 HRMS and PeopleSoft 8.4 Finance systems. The Project also included the implementation of an updated version of IBM Cognos Business Intelligence (BI) reporting tool for HR and Finance reporting using the Oracle OBIA data model. This implementation was intended to be process transformational in nature. In addition, customizations should be minimized to support company’s ability to fully utilize the PeopleSoft Update Manager capabilities. Project also includes seamlessly integrating over 120 upstream and downstream systems, external vendors using latest technology and service-oriented architecture.

Mr. Gupta was Conversion & Cutover Lead on the project.

As the Conversion and Cutover Lead, was responsible for all deployment- related tasks including work planning, scheduling, budgeting, metrics, resources, Develop Cutover Approach, Cutover Plan steps for managed functional Technical, Develop and conduct Cutover communication sessions with project team, business Cutover coordinators and application support teams, Plan and execute Dress Rehearsals (Practice Cycles), Plan and execute Structure Walkthrough (Review the plan with the team step by step), Run cutover operations to track status, report/resolve/escalate issue for managed functional, Technical, Communication etc. areas.

Program Manager & Cutover Lead

Mission-critical Communications Products, Services and Solutions, United States | Nov 2015 - Dec 2016

Project name: Greenfield Project Project Description: Project was a multi-phase implementation of Oracle Release 12.2.4 eBusiness Suite software across multiple locations. The project includes a very complex footprint of Oracle Business Applications such as Financial Management, Procure-to-pay, Order To Cash OBIEE (Oracle Business Intelligence Enterprise Edition) etc. There are 13 tracks plus the shared tracks and team of 800+ team members (both client and IBM) working on the project.

Mr. Gupta was a Program Manager on the project managing a budget of over

$70M.

As a Program Manager, following were some of Mr. Gupta’s responsibilities, Overall Planning of team activities for planning of various Phases like Analyse/ Design- Build/Integration/Implement etc., develop project plans for the project activities, regular status reporting of the Functional Activities progress, supporting team on various conversions, testing activities, supporting PMO in managing the program, DS&P Activities etc. Along with the above responsibilities Mr. Gupta was also responsible for managing the Project Financials as well.

For Cutover, Mr. Gupta was responsible for all deployment-related tasks including work planning, scheduling, budgeting, metrics, training, pilots and resources, Develop Cutover Approach, Cutover Plan steps for managed functional Technical, Communication etc. area and link inter-dependencies, Develop and conduct Cutover communication sessions with project team, business Cutover coordinators and application support teams, Plan and execute Practice Cycle, Run cutover operations center to track status, report/ resolve/escalate issue for managed functional, Technical, Communication etc. areas.

Project Manager

Documentation Solution Company, United States | Mar 2015 - Oct 2015 Project name: Kyocera Documentation

Project Description:

Project was a multi-phase implementation of Oracle Release 12.2.4 eBusiness Suite software across multiple locations. The project included a medium complexity footprint of Oracle Business Applications such as Financial Management, Procure-to-pay & OBIEE (Oracle Business Intelligence Enterprise Edition).

Mr. Gupta was a Project Manager on the project and leading a team of 30+ resources including client and managing a budget of around $2M.

As a Project Manager, following were some of Mr. Gupta’s responsibilities, Overall Planning and Management of team activities for overall planning and management of various Phases like Analyse/Design-Build/Integration/Implement etc., develop project plans for the Functional/Technical -Testing activities, regular status reporting of the Functional/Technical Activities progress, attending Steering Committee meetings, overall planning and management of various Testing cycles such as, integration Testing, End-to-End Testing, etc., participate in Project Audit and review, coach staff(including contractors) and ensure that team morale stays high, deliver the work products/deliverables outlined in the project statement of understanding on-time and at a high level of quality, that are due during this assessment period, proactively identify and communicate risks and issues in compliance with the SOW terms, promptly and thoroughly identify and communicate potential scope changes, develop a working relationship across the project Team and the Client that contributes to the success of the program and its progress across the project. Also, all the Projects Financial responsibilities were carried out by Mr. Gupta.

Workstream Lead (PMO) for HR/Finance/Corporate Systems

Retail Company, United States | Oct 2014 - Mar 2015

Project name: ODP OMX Program Management

Project Description: Formed by the merger, Office Supplies and Furniture Company, was a leading global provider of products, services, and solutions for every workplace and had combined annual sales of approximately $17 billion, employs about 66,000 associates, and serves consumers and businesses in 59 countries with more than 2,200 retail stores. The company’s portfolio of leading brands included Office Depot, OfficeMax, OfficeMax Grand & Toy, Viking, Ativa, TUL, Foray, and DiVOGA.

The IT Integration PMO was responsible for managing the IT integration program.

The program had identified over 80 integration projects in the portfolio. The IT Integration PMO has four teams inside the Integration PMO: Program Management, Value, Synergy and Cost Management, Architecture and Workstream Integration.

The workstream integration team will own the IT integration master program schedule. The master schedule contains project milestones and dependencies both within the IT integration program and dependencies external to the program. This team will track and report on the IT integration project portfolio.

Mr. Gupta’s was Workstream Lead (PMO) for HR/Finance/Corporate Systems.

As a Workstream Lead (PMO) for HR/Finance/Corporate Systems, following were some of Mr. Gupta’s responsibilities, which included Program and Project Performance and Status Reporting (establish a clear direction for a project team, Weekly Status Reporting, Review the comprehensive planning in the form of detailed project plan, Review and ensure that all the required Milestones are covered in the plan), Risk Management (Identify and manage risks on the project at all the levels i.e. Program-Level, Project-Level & Workstream-Level, PMO interaction and escalation Resource Manager, Ensure that the reported risks are recorded in Clarity (Tool to record the risks), Ensure that the Risk Management process was followed strictly), Issue Management (includes Identify and manage issues on the project at all the levels i.e. Program-Level, Project-Level &

Workstream-Level, PMO interaction and escalation, Ensure that the reported issues are recorded in Clarity (Tool to record the Issues), Ensure that the Issue Management process is followed strictly), Scope Changes included (Manage the scope changes, Ensure that the scope change process is followed strictly), IT Integration Program Communication Management (Ensure that communication plan is in place in establishing awareness an building commitment with the Stakeholders and the users), Other Related PMO Processes (Tracking and reporting information related to program synergies, costs, milestone attainment, and resources based on information provided by the Client managers, client workstream leads, and client IT Directors).

Project Manager - Task

Aerospace Company, United States | Feb 2014 - Aug 2014

Project name: Aerospace Company

Project Description:

Project is a multi-phase implementation of Oracle Release 12.1.3 eBusiness Suite software across multiple locations. The project includes a medium complexity footprint of Oracle Business Applications such as Financial Management, Procure-to-pay, Projects & Contracts, Manufacturing & OBIEE (Oracle Business Intelligence Enterprise Edition).

Mr. Gupta was a Project Manager-Task on the project.

As a Project Manager-Task, following were some of Mr. Gupta’s responsibilities, Overall Planning of team activities for planning of various Phases like Analyse/Design-Build/Integration/Implement etc., develop project plans for the project activities, regular status reporting of the Functional Activities progress, supporting team on various conversions, testing activities, supporting PMO in managing the program, DS&P Activities etc.

Rental Car Company, United States | Jul 2013 - Feb 2014

Project name: Rental Car Company

Project Description:

Project was a global multi-phase implementation of Oracle Release 12.1.3 eBusiness Suite software applications across multiple locations for developing a common set of business processes across all Hertz sites globally with a budget of $30+ million. The project includes a large and complex footprint of Oracle Business Applications such as Financial Management, Procure-to-pay, OBIEE (Oracle Business Intelligence Enterprise Edition).

Mr. Gupta was a Project Manager on the project and leading a team of 30+ resources including client.

As a Project Manager, following were some of Mr. Gupta’s responsibilities, Overall Planning and Management of team activities for overall planning and management of various Phases like Analyse/Design-Build/Integration/ Implement etc., develop project plans for the Functional/Technical -Testing activities, regular status reporting of the Functional Activities progress, attending Steering Committee meetings, overall planning and management of various Testing cycles such as, integration Testing, End-to-End Testing, etc., participate in Project Audit and review, coach staff(including contractors) and ensure that team morale stays high, deliver the work products/deliverables outlined in the project statement of understanding on-time and at a high level of quality, that are due during this assessment period, proactively identify and communicate risks and issues in compliance with the SOW terms, promptly and thoroughly identify and communicate potential scope changes, develop a working relationship across the project Team and the Client that contributes to the success of the program and its progress across the project.

Oil & Gas Company, United States | Oct 2009 - May 2013 Project name: Oil & Gas Company

Project was a global multi-phase implementation of Oracle Release 12.1.3 eBusiness Suite software applications across multiple plants for developing a common set of business processes across all Rig Solutions sites globally with a budget of $100+ million. The project includes a large and complex footprint of Oracle Business Applications such as Financial Management, Quote - Order to Cash, Plan to Make Discrete Manufacturing including Engineer-to-Order (ETO), Make-to-Order (MTO) and Make-to-Stock (MTS) type operations, Logistics Management, Procure-to-pay, Projects Management & Accounting and Daily Business Intelligence business processes.

Mr. Gupta was a Project Manager (International Projects) on the project and was leading a team of 20+ resources. Previously he was leading the Finance Workstream.

As a Netherlands & France implementation Project Manager, following were some of Mr. Gupta’s responsibilities, Overall Planning and Management of Functional Team activities for overall planning and management of various Phases like Analyse/Design-Build/Integration/Implement etc., develop project plans for the Functional-Testing activities, regular status reporting to IBM and Client Management of the Functional Activities progress, attending Steering Committee meetings, overall planning and management of various Testing cycles such as, integration Testing, End-to-End Testing, etc., participate in Project Audit and review, coach IBM staff(including contractors) and ensure that team morale stays high, deliver the work products/deliverables outlined in the project statement of understanding on-time and at a high level of quality, that are due during this assessment period, proactively identify and communicate risks and issues in compliance with the SOW terms, promptly and thoroughly identify and communicate potential scope changes, develop a working relationship across the project Team and the Client that contributes to the success of the program and its progress across the project.

As a Functional Lead, Mr. Gupta was the responsibility of planning and implementing following Oracle modules Oracle General Ledger, Oracle Accounts, Payables, Oracle Accounts Receivables, Oracle Cash Management, Oracle Cost Management (Product Line Accounting and Subledger Accounting only)

Regional Lead

Healthcare Company, United States | Aug 2009 - Oct 2009

Project name: Healthcare Company

Healthcare company was looking for a partner to execute the Pre-Integration phase of the Wyeth/Fort Dodge Integration. The goal of the project was to complete the analysis, design, and planning of the work necessary to integrate Fort Dodge Animal Health (FDAH) into Pfizer Animal Health (PAH).

While the scope of the project was global, and all PAH and FDAH sites worldwide, the project was broken into regions: United States (US), Canada/ Latin America (CLAR), APAC (Asia Pacific), Europe/Africa/Middle East (EUAfME). Additionally, there was focus on Veterinary Medicine Research and Development (VMRD), New Businesses and Global Functions (NB&GF), and Infrastructure and Data Services.

The IBM team comprise of Account Manager, Delivery Partner, Project Manager, Five consultants in PMO (3 in India and 2 in USA), 4 Regional Leads (EMEA(Europe), APAC (Asia Pacific), CLAR (Canada/Latin America) & US, Each regional lead had 3-4 consultants to support their region(s).

Mr. Gupta was CLAR Regional Lead (Canada/Latin America (Brazil, Argentina, Mexico, Colombia, Venezuela, Caribbean, Chile, Peru, Bolivia, Ecuador)) that Included13 processes. Each process has been treated as a project. Mr. Gupta reported to the Project Manager on the Project. A Regional Lead works closely with the Pfizer BT Lead and Pfizer Sub Region leads, team members, in planning managing and executing overall project activities (e.g., refining the Pfizer future process models, process reviews etc.) The Regional Lead was responsible for organizing and coordinating project and cross-project activities and ensuring timely delivery of the project activities within budget.

Supply Chain Lead

Oil & Gas Company, United States | Jun 2008 - Mar 2009

Project name: Oil & Gas Company

IBM was assisting OXY to transform the supply chain processes and to enable this supply chain transformation by assisting with the implementation of the Oracle E- Business Suite over a multi-phase program. The scope of the project includes multiple release implementation effort composed of the following major activities: Business Transformation and Process Re-engineering, Data Transformation, Application Implementation, and Change Management.

Following Supply Chain Modules are in scope Oracle Purchasing Oracle Sourcing Oracle Contracts Oracle Procurement contracts Oracle iSupplier Portal Oracle iProcurement Oracle Inventory, Oracle Project Manufacturing.

Mr. Gupta was Supply Chain Lead on the project and led a team of 13+ members.

Mr. Gupta as a Supply Chain Lead was responsible for managing Supply Chain team and its functional/technical activities, The functional activities included organizing and conducting various Oracle purchasing/iProcurement/iSupplier/ Procurement Contracts/Inventory/ Sourcing/ Logistics, finalizing the business requirements, confirming the gaps, helping in preparing and finalizing the documents, helping in configuring the system based on the collected business requirements, testing, helping in organizing the CRP, End to End Walkthrough, finalizing the test scenarios for integration testing/user acceptance testing, The other management activities included coordinating with the client on the project timelines, maintaining client relationship, preparing weekly status reports, conducting weekly status meetings, coordinating with the Architecture team for instance management, responsible for delivering the RICE components on the project.

Functional Lead/PM

Paint Company, United States | Nov 2007 - May 2008

Project name: P2P Project

Paint company’s Oracle Procure-to-Pay Project was a multi-release of Oracle iProcurement, Oracle Purchasing, Oracle iSupplier; integration of these applications to company’s existing Electronic Document Exchange Gateway processes and the supporting Oracle business processes.

Mr. Gupta was Project Manager/Functional Lead on the project and led a team of 5+ members.

Mr. Gupta was responsible for managing the project as well as the functional activities. The project management activities included preparing the project plan, coordinating with the client on the project timelines, preparing weekly status reports, conducting weekly status meetings, coordinating with the Architecture team for instance management, responsible for maintaining the all project documents on ascendant etc. The functional activities included organizing and conducting various Oracle Purchasing/iProcurement/iSupplier workshops, finalizing the business requirements, confirming the gaps, helping in preparing and finalizing the workshop output documents, Target Process document, helping in configuring the system based on the collected business requirements, testing, organizing the CRP, End to End Walkthrough, finalizing the test scenarios for integration testing/user acceptance testing, organizing the integration/user acceptance testing, mock-cut over etc.

Order to Cash Consultant

Media and Entertainment Company | Jul 2007 - Sept 2007

Project name: Order to Cash Back Office Assessment

The company was a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting, and academic markets. It was originally pioneered online information. It serves customers in more than 100 countries with more than 15,000 employees worldwide.

Media and Entertainment Company hired IBM to get assistance with integrating their back-office systems in support of their strategic transformation to a Total Solutions provider for Legal, Corporate, Government and Risk organizations.

The acquisition of several businesses has led to duplicative back-office functions across their organization. There is also a perceived gap between existing back-office capabilities and the LN Total Solution strategy. Consulting assistance is needed:

To document current state business models and processes for each business unit and solution line

To develop future state business models

To document gaps in functionality

To build a roadmap for consolidating back-office systems and an implementation timeline

Mr. Gupta was Order to Cash consultant and was responsible for conducting interviews on the Current State business.

Mr. Gupta was responsible for documenting all the current state and proposing and validating the future state hypothesis.

GL Reports Analyst

Utility Company | Oct 2006 - Jun 2007

Project name: GLSCAPE Project

Mr. Gupta was responsible for collecting, compiling, organizing, identifying the GL reports from all the southern company business units, and optimizing it by identifying whether the reports are required, whether it can be fulfilled through Oracle standard reports, FSGs, or to customize it by using different available reporting tools. There were around 2300 reports that were optimized to around 625 reports. Mr. Gupta also was also responsible for organizing and conducting few prep workshop sessions for understanding and collecting client’s existing business processes.

Fixed Assets Lead

Satellite Company, United States | Jul 2006 - Oct 2006

Mr. Gupta was responsible for implementing the Fixed Assets Module which included preparing the required documents, configuring the application, conversion etc.

Financial Lead/Phase I lead

Software Development | Oct 2005 - Jul 2006

Mr. Gupta was responsible for all the Oracle Financial Modules, Purchasing and iProcurement which included understanding the current business processes, suggesting the target processes, configuring, testing, integration, coordinating the activities, month end close process documentation, maintaining client relationship.

Mr. Gupta also picked up the activities for HR/ Payroll and managed all (Finance/Purchasing/HR/Payroll) the activities over and above the client’s expectations.

Oracle Financial and Distribution Consultant

Utility Company | Oct 2004 - Oct 2005

Mr. Gupta was responsible for suggesting various options and solutions for handling business processes related to Oracle Purchasing, Oracle Payables, iProcurement, iExpenses and Oracle Inventory to the client along with configuring the oracle system, validating it, testing, demonstrating to the client. Mr. Gupta is responsible for integrating Oracle with different third party, involved with training and support to Oracle users along with the month end close process.

Financial Analyst

Wine and Spirit Manufacturer, Switzerland | Sept 2004 - Oct 2004

Mr. Gupta was responsible for re-engineering of “Cost Of Sales” business process, preparing Cost of Sales model and proposing available Oracle system options to the client. (The client was using different ERP systems in different countries and using Oracle GL for consolidation purposes. The proposed options were around Oracle System).

Oracle Functional Consultant, Purchasing

Airport Authority | Aug 2004 - Sept 2004

Mr. Gupta was responsible for suggesting various options and solutions for handling business processes related to purchasing, accounts payables etc., Validating Setups and Troubleshooting with Position Hierarchy for a public sector client.

Oracle Functional Financials and Purchasing Consultant

Federal Govt. | Apr 2004 - Aug 2004

Mr. Gupta was responsible for reviewing configurations of the GL, AP, AR, purchasing modules, understanding business processes, preparing test scripts, help in integration testing for the identified business processes based on the prepared test scripts with the help of Test Director and Win Runner software for a Federal Client.

Radio Satellite | Feb 2004 - Apr 2004

Interacting with users and gathering business requirements. Gap analysis. Prepared business requirement document and project plan with milestones, Prepared configuration document, Configured Purchasing module and tested it, provided demonstration of system functionality for identifying additional requirements, fine-tuning, and training, assisted users in developing user guides, training procedures, and test scripts.

Oracle Functional Financial/ Distribution Functional Lead/CRM Consultant

Consulting Company | Apr 2003 - Nov 2003

Mr. Gupta was responsible for gathering requirements, developing system design documents and gap analysis, configuring, testing and training users on Marketing Online module (CRM), Oracle Financials and Purchasing modules (Multi Org and Multi currency environment, Two Sets of Books (SOB) and a Consolidated SOB), Inventory and Bill of Material modules. Also assisted in creating integrated test scripts, also helping in integration testing for Order Management and Incentive Compensation, developing Data conversion methodology for Financials and Inventory data.

Mr. Gupta was responsible for Implementing automated Cash Management, Uploading the automated bank statement, Reconciling the bank statement with the sub-ledgers and Training users on the Cash Management module.

Oracle Functional Financials Lead Consultant

Consulting Company | Jan 2003 - Apr 2003

Mr. Gupta was responsible for providing functional expertise in upgrading from 10.7 to 11i, gathering business requirements and performing gap analysis, preparing business requirement document, providing demonstration of 11i system/functionality post-upgrade, conducting training and CRP Testing, Providing Post go-live.

Mr. Gupta was responsible for providing expertise in implementing Mitas software integration with the financial management and purchasing system (FMPS –Oracle Financials and Purchasing), Conducting Gap analysis and customization/interfaces methodology document, Troubleshooting issues with “Payout process” i.e., payment side of the procurement business process.

Oracle Functional Financials Lead Consultant

Consulting Company | Feb 2002 - Jan 2003

Mr. Gupta was responsible for Implementation of Finance modules (GL, AP, AR, FA, CM) for all USA (Akron, Boston, Lombard, Billerica) and Canada (Ontario) Sites, this was a multi-org business structure and multi-currency environment, Multi Location implementation, Gathering user requirements, Analyzing current business processes, Carrying out Gap analysis and determining customized solutions, Assisting in defining/mapping data conversions methodology for several legacy systems (Ma-cola etc.) to Oracle 11i, Validating data conversion, developing test/methodology for converted data validation for users, Providing user training and assisting in training document preparation, Administrating Unit Modular and Integrated Functional testing, Developing Month End Close process, Supporting Project through several phased implementation for multiple sites with variable implementation dates, Creating and maintaining BR100 setup documents for all modules, including sites specific configuration information as project phases progressed, Assisting in configuration and deployment of Purchasing module.

Oracle Applications Senior Consultant

Consulting Company | Aug 2000 - Feb 2002

Mr. Gupta was responsible for gathering client’s requirements and analyzing existing business processes, Conducting Gap Analysis and identifying customized solutions, configuring prototype application, Providing demonstration, Training to the Super Users, Obtaining Super User’s sign-off on application design and configuring Production Environment, Assisting the Super Users in training their user community using the “Train the Trainer approach”, Administering CRP testing and month-end close process, Conducting static data conversion using ADI and/or Data Loader tools for GL and Assets, Assisting in PL/SQL data conversion of master and transactional data, Providing Post live support to the users, Providing assistance in first Month-end Close in Oracle Applications, Creating and Maintaining setup documents for all the financial modules and purchasing modules.

Business Analyst

Software Development Company | Oct 1999 - Aug 2000

Mr. Gupta was responsible for designing Tables, writing specifications and designing GUIs and Grids for General Ledger, Cost Management, Fixed Assets, Accounts Receivable, Accounts Payable and Bank Reconciliation, Developing Project Plans and status reports to communicate to Management and Users, Maintaining relationship between different functional groups, Identifying business requirements and goals across functional areas, Validating business processes and data flow Model, Documenting existing process with the purpose of initiating improvements to the process, Anticipating future user needs with respect to processes and applications, Translating the business requirements into the proposals and design specifications, Reviewing business and design specifications written by other Business Analysts, Managing change control requests and documentation.

APARNA RAO GOPARAJU

MBA, Finance and Marketing, Osmania University, Hyderabad, Telangana, India

BS, St. Francis College, Hyderabad, Telangana, India

Profile

Collaborative, senior-level IT executive with accountability and ownership for large-scale implementations and the establishment and execution of enterprise-wide technology, operations, and strategy. Ensure future and current information technology resources and capabilities are envisioned, developed, deployed, and supported to meet diverse enterprise needs. Ability to lead, maintain, and grow key relationships with business partners, balancing strategic leadership with the delivery of daily and ongoing Information services. Excel at project management and demonstrate a passion for Agile principles and Scrum practices.

Key competencies:

Project / Program Management Cross-Functional Leadership / Mentor / Coach Financial Management / Control Agile Methodologies / Cloud Management Customer Relationship Management Risk Assessment Subcontractor / Procurement Management Delivery / Maintenance / Operations

Work Experience Program Manager / Delivery Project Executive

IBM, United States | 2006 - Present

Managed, lead the delivery of large Federal contracts, overseeing architectural solution, functional, and core team leads through Agile methodologies, client interfacing as an ongoing basis. Oversee delivery across multiple projects including overall program management, financial, procurement, subcontractor, and contracts areas.

Delivery Program Manager TriWest Health Care Alliance project | 2019 - Present Successfully established Over 50+ resources to with over $24M TCV projects to deliver in IBM Smart Cloud for Government, MS CRM Dynamics, Salesforce Cloud, and potential options of multi-Hybrid Cloud including AWS and Azure.

Led complex projects using SDLC, RUP and Agile methodologies delivering application development/maintenance projects across industries within Federal and Commercial sectors.

Overarching Subcontractor Management/Procurement/Financial/Delivery areas.

IT Hosting Program delivery, maintenance, and operations, with approximately 400 virtual machines for data center in Boulder and Raleigh.

Professional Development / Technical

IBM:

Agile Program Fundamentals;

Scrum Master Training; Cloud Essentials; Certified IT Consultant; Project Management Standards

Certifications:

IC Agile Scrum Master Certification

Certified Project Management Professional (PMP) (PMI)

AWS Cloud Practitioner (In progress)

Java Programming; C, C++;

Visual Basic; Apple iOS Project Manager.

Ongoing delivery of Cloud management Platform using IBM Cloud, IT Hosting

Virtual Desktop Implementations, Cloud Management Platform (CMP), Microsoft Dynamics 365 on Prem, Apttus Contractor Management System (CMS), Disaster Recovery (DR) services as part Platform as a service (PaaS), Software as Service (SaaS) and Infrastructure as Services (IaaS) offerings.

Managed, led Application development managing MS Dynamics CRM 365 Case Management on Prem solution with integrations across multiple applications bringing in provider data.

Managed, led application development for Apttus Contractor Management Systems (CMS) for Provider Contracting Lifecycle.

Financial responsibility, reviewing labor reports, forecasting monthly, managing to revenue forecasts, projecting future revenue for the project, resource leveling and budgeting across all projects.

Automation and DevOps blueprints using Cloud Management Platform for automated provisioning.

Participated directly with CIO, Directors of TriWest in weekly calls with stakeholders/business teams.

Veterans Administration HR Line of Business Project delivery, staffing, risks, and procurement for the program of 40 IBM and subcontractor employees.

Procurements for the program using IBM Bond system, quotes from vendors, invoice reconciliations, planning for future software hardware costs for the program.

Delivery to new PCRs, pricing, staffing mix, DCA approvals.

Portfolio Manager Pennsylvania Higher Education Assistance Agency Managed/maintained O&M and T&M projects for PHEAA portfolio using Agile

Methodology and O&M applications with the set teams and met SLAs per the SOW delivering to Apple Mobile applications.

Forecast project revenue and costs, managing the project budgeting and reporting, and performing billing invoice verification from project launch through closure

Developed detailed work plans including work breakdown structures, project milestones, risk assessment/management plans, staffing needs and project timelines

Security Project Manager Fannie Mae Infrastructure Hosting Contract Led/managed/delivered contractual Security projects for Fannie Mae working closely with Delivery Project Executives and Senior Leadership within IBM organization.

Managed security issues, vulnerabilities, threats, and prepared action plans to protect data; managed projects to generate unique Security controls.

WellPoint Provided output-based Managed Services on a fixed price basis, running data from various sources into EDWard Membership subject area.

Managed 7+ Tech Leads, 2 Project Managers and 50 offshore technical resources.

Successfully delivered 60+ projects into production with 4-week Sprint cycles;

provided solutions that gave better return on investment for the customer.

The Territory Optimization Program (TOP) Managed 40+ technical practitioners worldwide interacting with different IBM

IOTs (organizations).

Conducted daily Scrum calls managing continuous builds, frequent testing within flexible environments with Architects, Testing and SMEs with global teams in India, China, and UK.

Contractor Lifecycle Datamart and Services Labor Information Center Managed/delivered 20+ releases under Agile Methodology with budgets $5M+.

Planned/managed/conducted Agile ceremonies and regular Scrum team meetings with Global team managing the development status, integration, and testing by core teams.

Cloud Incubation projects for SPSS Software and Enterprise Content Management system Provided solution for SPSS Software, Enterprise Content Management team along with cloud implementation.

Portfolio Manager Federal Deposit Insurance Corporation (FDIC) Managed team structure of 50+ and coordinated across other applications within

DRR Portfolio.

Managed $8M+ budgets while establishing significant revenue generation for IBM

ITAS Projects.

Defined roadmaps for multiple DRR applications and projected integration of the applications.

Lead Requirements Analyst Electronic Research Administration.

Lead Business Analyst Integrating eRA NIH Grants lifecycle, JAD sessions;

established requirement using Rational RequistePro.

RESHMID MACHERY RAMESH

Profile

Microsoft Certified Power Platform Solution Architect with around 15 years of experience in the software development and 8 years of experience specifically on Microsoft Dynamics 365 Development, Maintenance & Migration projects with various large City/State/Federal clients. Expert in communicating effectively and articulately with clients and co-workers to determine pain point, solve problems and plan/deliver successful projects that are on time and under budget.

Key Skills Programming Languages: Asp.Net, C# (C Sharp), C, C++, VB.net, Java, JSP, Javascript.

Databases: Oracle 9i, 10g, SQL Server 2000/2005/2008 R2/2012, Microsoft Access, DB2

Tools worked on HP QC, Visual Performance Manager, Server Vantage, AppDynamics

Frameworks: .Net, Struts

Products: Microsoft Dynamics 365, Unified Service Desk, ADX Studio Portal, Experian Portfolio Risk Advisor

Telephony Integration: Genesys (using platform SDK), Cisco Finesse, Bucher- Suter CNX for USD and Connects for Dynamics 365

Test Automation: WinApp Driver, EasyRepro

Certifications:

Dynamics 365 + Power Platform Solution Architect Expert, Power Platform

Developer, Microsoft Dynamics 365 (MCSE, MSCA) 2018, Extending, customization and configuration, deployment using Dynamics CRM 2011/2013/2015/2016/Dynamics 365 Online.

Web Applications development using Dot Net Framework 4.

Key courses and training Microsoft Fasttrack Architect Bootcamp IBM - Government Industry Silver IBM - Agile Explorer IBM - Design Thinking Practitioner Scaled Agile - SAFe DevOps Microsoft Azure Fundamentals

Education Bachelor of Technology in Electronics & Communication Engineering, Mahatma Gandhi University, IN, 2006

Languages English - Fluent

Hindi - Very Good

Malayalam - Fluent

Work experience

Sr. Managing Consultant

IBM Corporation, United States | Jun 2013 - Present Design technical applications as well as recommend best practice solutions based on client business needs.

Determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components by performing cost-benefit analyses.

Generate a set of acceptance test requirements for complex systems, together with the designers, test engineers, and the users to determine that all the high-level requirements have been met.

Closely monitor project progress as per scheduled deadlines for various tasks and initiated necessary steps to ensure project completion within time, cost, and effort parameters; planning for contingencies to ensure minimal effect on deliverables while enforcing strict compliance to the SLA terms negotiated with the client.

Technology Lead - US

Infosys Limited, United States | Jan 2007 - Jun 2013 Provide functional and technical input for development and issue resolution.

Analyze, design, code, unit test and system test technical changes to the application.

Coordinate with offshore teammates for development and issue resolution.

Participate in project management and documentation tasks.

Assignment history

Technical Architect/ Lead

Office of Technology & Innovation, NY, United States | Oct 2020 - Present Project name: New York City 311 - Rearchitecture NYC311 provides the public with quick, easy access to all New York City government services and information while offering the best customer service.

NYC311 help Agencies improve service delivery by allowing them to focus on their core missions and manage their workload efficiently.

Contribution: Being the technical architect and lead on the project, his day-to- day duties involve – Lead the telephony replacement project. Telephony Replacement project replaces NYC 311’s current telephony and contact center systems with a solution based on Cisco Contact Center Enterprise (CCE). This will replace their current thick client application to a web-based client that does call handling and case/service request management in a most effective way. The system is designed to handle 23 million+ calls a year.

Give inputs on Program Increment, Sprint planning and the user stories that needs to be completed for a sprint.

Identify the non-functional requirements (NFRs) during the planning and created a road map for implementing the NFRs.

Identify the technical feasibility of the requirements, any dependency of the solution between teams and provided technical expertise to the developers.

Build a continuous development/continuous integration framework (DevOps - CI/CD) so that multiple teams can work together and can build the solution seamlessly.

Ensure successful development and operation of the Unified Service Desk and Computer Telephony Integration.

Lead the Omnichannel transformation Technologies used: Microsoft Dynamics 365 Online and Portal, Unified

Service Desk, C#, .Net, UII Framework, .Net Framework, JavaScript, Cisco Finesse, Bucher-Suter Connects for Dynamics 365.

Solution Architect

General Dynamics Information Technology (GDIT)/ Maximus Federal, United States | Sept 2016 - Oct 2020 Project name: Census Questionnaire Assistance (CQA) 2020 The project involved building a soft phone and a call center desktop application for the call center agents to assist the customers completing their survey and answering any questions they have.

Contribution: He led the successful development and operation of the Unified Service Desk for the Call Center Agents. This application handled more than 5 million inbound calls and 6 million outbound calls successfully in 13 languages.

As a Solution Architect, he performed below - Established best practices for agile development, and DevOps culture.

Assisted team with the Sprint planning activities, prioritized user stories, and implemented technical stories for Continuous Integration/Continuous Development.

Designed and ensured successful development and operation of the Unified Service Desk and Computer Telephony Integration.

Ensured successful development and operation of the Inbound (Receiving a call, answering a call, Hold/Un Hold, Transferring, Conferencing, Ending a call, Voice & Screen capture) and Outbound (Receiving calls from Dialer and sending the disposition back to the Dialer) and Knowledge Management functionality.

Managed and directed the technical team.

As a Data architect and developer, he created SSIS packages for

Microsoft Dynamics CRM integration.

Technologies used: Microsoft Dynamics CRM, Unified Service Desk, SQL

Server Integration Services SSIS, C#, .Net, UII Framework, .Net Framework, Genesys Platform SDK, Genesys GIR, ipTTY, Cisco Finesse, CnX Agent (Bucher-Suter), Calabrio, LCM.

CRM Technical Lead/Associate Team Lead (FSFN System)

State of Florida, Dept of Childrens and Families, United States | Jul 2013 - Jun Project name: Florida Safe Families Network, Customer Relationship Management (CRM) Hotline Management (CRM) Hotline Project involved Operational support and Enhancement of the features of the CRM Hotline applications.

Contribution: He led the development, enhancement, and operational support of the Child Hotline applications, Child Care system and its components including portal, interfaces, batches, data, applications, reports, and correspondences.

As a technical lead, he performed below - Requirement Analysis, Design, Coding, Review and Testing.

Assign tasks to the team and ensuring they are completed on-time.

Technologies used: Microsoft Dynamics CRM, CCA, C#, .Net, UII

Framework, .Net Framework, JAVA, Struts Framework.

Technology Lead

SunTrust Banks, United States | Jan 2008 - Jun 2013

Project name: Production Support Optimization PSO

The Wholesale Lending Core Support team provided application support, and continuous development for Wholesale Lending Line of Business applications (20+) for SunTrust Bank.

Contribution: As a technical lead and onshore coordinator for the team, he performed below Provided functional and technical input for development and…