(5) 0401000 C Force Protection.pdf

0401000 – Force Protection Table of Contents

Spec Item Title

1 General Information

1.1 Concept of Operations

2 Management and Administration

2.1 Definitions and Acronyms

2.2 Personnel

2.2.1 Certification, Training, and Licensing

2.2.2 – N/A Employment Suitability and Qualifications

2.2.3 – N/A Psychological Testing Requirements

2.2.4 – N/A Pre-Employment Medical Examination

2.2.5 – N/A Physical Fitness Program

2.2.6 – N/A Uniforms

2.2.7 – N/A Grooming Standards

2.2.8 – N/A Security Clearance Requirements

2.2.9 – N/A Random Drug Screening Program

2.2.10 – N/A Training Requirements

2.3 – N/A Special Requirements

2.3.1 Workmanship and Material Standards

2.3.2 – N/A Communications Equipment

2.3.3 – N/A Security Vehicles

2.3.4 – N/A Government Security Force and Law Enforcement Agency Interface

2.3.5 – N/A Jurisdiction

2.3.5.1 – N/A Exclusive Jurisdiction

2.3.5.2 – N/A Concurrent Jurisdiction

2.3.5.3 – N/A Partial Jurisdiction

2.3.5.4 – N/A Proprietorial Interest Area

2.3.6 – N/A Use of Deadly Force

2.3.7 – N/A Disclosure

2.3.8 – N/A Inspections and Searches

2.3.9 – N/A General Orders of a Sentry

2.3.10 – N/A Standards of Conduct

2.3.11 – N/A Firearms Licensing and Permits

2.3.12 – N/A Safety Requirements

2.3.13 – N/A Weapons

2.3.14 – N/A Essential Personnel

2.4 References and Technical Documents

3 Recurring Work

3.1 Service Orders

3.1.1 Emergency Service Orders

3.1.2 – N/A Urgent Service Orders 3.1.3– N/A Routine Service Orders

3.2 Preventive Maintenance (PM) Program

3.2.1 – N/A Perimeter Patrol

3.2.2 – N/A Interior Patrol

3.2.2.1 – N/A Building Checks

3.2.2.2 – N/A Flight Line Patrol

3.2.2.3 – N/A Escort and Courier Services

3.2.2.4 – N/A Crowd Control

3.2.3 – N/A Off-Base Patrol

3.2.4 – N/A Mobile Vehicle Inspections

3.3 – N/A Integrated Maintenance Program (IMP)

3.3.1 – N/A Identification Card Issue

3.3.2 – N/A Fingerprinting

3.3.3 – N/A Temporary Vehicle Passes

3.3.4 – N/A Decals

3.4 Alarm and Detection Systems Monitoring

3.4.2 – N/A Video Surveillance Equipment Monitoring

3.4.3 – N/A Communications Monitoring

3.4.3.1 – N/A Telephone Communications

3.4.3.2 – N/A Radio Communications

3.4.4 – N/A Notification

3.4.5 – N/A Records Checks

3.5 – N/A Waterborne Barrier Services

3.5.1 – N/A Waterborne Barrier Placement Services

3.5.2 – N/A Waterborne Barrier Entry Control Services

3.6 – N/A Armorer Services

3.6.1 – N/A Weapons Maintenance

3.6.2 – N/A Inventory Control

4 Non Recurring Work

Spec Item

Title Description

1 General Information

The Contractor shall provide labor, management, supervision, tools, material, and equipment required to perform Force Protection at NSA-Monterey.

1.1 Concept of

Operations

The Contractor shall maintenance and repair of Glasgow Hall (B302) basement SCIF security system. SCIF security system is required to be alarmed and operational 24/7. The contract includes a maintenance check every six months to ensure all parts of the alarm system is fully operational.

See Attachment J-0401000-03 for SCIF security equipment list.

See Attachment J-0401000-04 for site maps.

This commercial item contract is a performance based specification relying on the contractor’s experience and expertise determining the best method of service operations. The Contractor is required to have in place, a Quality Management System, providing quality control measures for all requirements at all sites.

Item

Title Description

2 Management and Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0401000-XX.

2.2 Personnel The Contractor shall provide personnel with the qualifications, technical knowledge, experience and skills required to efficiently provide Force Protection operations.

2.2.1 Certification, Training, and Licensing

Personnel repairing, inspecting, testing, and certifying, security system shall be certified per UL 2050 DoD Certificate.

2.2.2 N/A

Employment Suitability and Qualifications

All Contractor personnel assigned guard duties shall meet the suitability criteria included in J-0401000-XX. Employees not assigned to guard duties are not required to meet the same criteria, but as a minimum shall satisfy the security requirements specified in Annex 2.

2.2.3 N/A

Psychological Testing Requirements

The Contractor shall provide psychological pre-employment testing to identify psychological conditions or patterns of behavior that are critical in determining occupational suitability. Psychological testing shall comply with the requirements listed in J-0401000-XX. The Contractor shall provide supporting documentation of completed psychological exams upon request per Section F.

2.2.4 N/A

Pre-Employment Medical Examination

All Contractor personnel assigned guard duties shall successfully complete a pre-employment physical examination performed by a licensed health care professional. The Contractor shall provide supporting documentation of completed physical exams upon request per Section F.

2.2.5 N/A

Physical Fitness Program

The Contractor shall develop and maintain a physical fitness program for all guards. At a minimum, the physical fitness program shall include a requirement to semi-annually test an employee’s upper body strength, endurance and flexibility as described in J-0401000-XX. The Contractor shall provide physical fitness test records upon request pre Section F.

2.2.6 N/A

Uniforms Guards shall wear a complete uniform of the type described in J-0401000-XX while on duty so that a favorable public image is presented. All Contractor employees assigned to a guard position shall wear the appropriate uniform and uniform equipment for duties assigned. If the KO or COR deems any part of the uniform “unserviceable”, the Contractor shall provide a replacement item to that individual. The uniforms and equipment at all installations shall be identical, e.g., interchangeable between installations. Replacement uniforms or uniform items shall be identical to original uniforms unless approved by the KO. No mixing of components of different uniforms or civilian clothing will be permitted.

2.2.7 N/A

Grooming Standards

Guards shall have a neatly groomed appearance while on duty. Grooming standards are based on several elements including neatness, cleanliness, safety, professional image, and appearance. Grooming requirements are described in J-

0401000-XX.

2.2.8 N/A

Security Clearance Requirements

Contractor personnel shall obtain the appropriate level of security clearance as specified in Post Orders listed in J-0401000-XX. The Contractor shall furnish the information required on the Security Classification Specification, Form DD254, and any information required by Defense Industrial Security Clearance Office (DISCO) to process this clearance. The Contractor shall complete Questionnaire for National Security Positions (SF86) via the OPM Electronic Questionnaire for Investigations Processing (e-QIP) tool. DISCO will adjudicate to national security standards, make the eligibility determination and record in the Joint Personnel Adjudication System (JPAS).

Item

Title Description

2.2.9

Random Drug Screening Program

The Contractor shall establish a Random Drug Screening Program per Executive Order 12564 for all guard personnel and other sensitive positions identified per Civilian Personnel Instruction 792. <<Note to Spec Writer:

Insert applicable local drug screening certification and testing requirements, e.g.

The Contractor shall provide Drug Screening and Testing Reports upon request per Section F.>>

2.2.10 N/A

Training Requirements

The Contractor shall provide training to all personnel assigned guard duties in accordance with OPNAVINST 5530.14 as listed in J-0401000-XX.

All guards shall be weapons qualified, whether standing an armed or unarmed guard post in accordance with OPNAVINST 3591.1 current version as listed in

J0401000-XX.

Armorers shall be trained, qualified and certified as described in J-0401000-

XX.

Contractor trainers shall be trained, qualified, and certified as described in J-

0401000-XX.

The Contractor shall develop and implement a Certification and Training plan.

The training plan shall be submitted per Section F. The Contractor may be required to revise and update the training plan during the contract period to accommodate changes in operational requirements

<<Note to Spec Writer: Insert the following requirement if waterborne barrier services are required, e.g., Personnel assigned coxswain duties may be required to navigate and operate security craft. Coxswain shall be certified by the Coast Guard for small craft operations, experienced in boat operations and handling, and shall comply with all Federal, state and local laws, rules and regulations.>>

All Training records, all training certificates, and Small Arms Qualifications Record (OPNAV 3591/1) shall be made available upon request.

2.3 N/A

Special Requirements

<<Note to Spec Writer: Insert any sub-annex specific special requirements that are not already covered by Annex 2., e.g., Safety requirements, operational restrictions, coordination requirements, workmanship, materials, equipment, and tools. Add additional 2.3.X Spec Items as required.>>

2.3.1

Workmanship and Material Standards

The Contractor shall be responsible for maintaining all facilities, systems, and equipment, identified in this technical sub-annex, to a standard that prevents deterioration beyond that which results from normal wear and tear and corrects deficiencies in a timely manner to assure full life expectancy of the facilities, systems, and equipment. Best commercial practices shall be applied in the performance of work. All work shall be completed per approved and accepted industry and equipment manufacturers’ standards and shall comply with building and safety codes, applicable activity, local, state, and federal regulations, and other technical requirements identified within this technical sub-annex.

Workmanship for maintenance and repair shall include all work necessary to complete facility and system restoration, including touch-up painting and operational checks. Upon completion of work, the Contractor shall ensure all facilities, systems, and equipment are free of missing components or defects which would affect the safety, appearance, or habitability of the facilities and structures or would prevent any electrical, mechanical, plumbing or structural

Item

Title Description system from functioning in accordance with design intent. Repairs shall be made in accordance with the manufacturers’ specifications and guidelines, and standard building codes. The quality of repairs shall meet the applicable standards and shall prevent any malfunction reoccurrences caused by poor workmanship or other contractor inadequacies. The quality of the repaired areas shall be fully compatible with adjacent surfaces or equipment. Except where otherwise specified, replacements shall match existing in dimensions, finish, color, design, and functionality and shall have an appearance similar to the original finished appearance with only minor unobjectionable deterioration resulting from normal use.

The Contractor shall not allow debris to spread unnecessarily into adjacent areas nor accumulate in the work area. All such debris, excess material, and parts shall be cleaned up and removed at the completion of the job and at the end of each day work is in progress. Upon completion of work, any stains and other unsightly marks shall be removed.

2.3.2 N/A

Communications Equipment

<<Note to Spec Writer: Communications equipment may be provided by the Government or Contractor. Select one of the two methods below that applies to the local requirements of this contract.

Method 1: If Government-provided, tailor the following to local requirements, e.g. The Contractor shall use Government-furnished communications equipment operating on specified frequencies for performance of Force Protection operations. An inventory of GFE is provided in J-0200000-XX. In accordance with Commander, Navy Installations (CNI) guidance, radios will be furnished and maintained by the Government for all CNI installations.

Method 2: If Contractor-provided, tailor the following to local requirements, e.g. Communications equipment provided by the Contractor shall be able to compatible with the current communications equipment used by interacting enforcement groups, e.g., military police and local Government police.

Communication frequencies shall be safeguarded by the Contractor and used only in the performance of force protection operations.>>

2.3.3 N/A

Security Vehicles <<Note to Spec Writer: Security vehicles may be provided by the Government or Contractor. Select one of the two methods below that applies to the local requirements of this contract.

Method 1: If Government-provided, tailor the following to local requirements, e.g. The Government will furnish or make available to the Contractor security vehicles for the performance of force protection operations. An inventory of GFE is provided in J-0200000-XX.

OR

Method 2: If Contractor-provided, tailor the following to local requirements, e.g. The Contractor shall provide security vehicles for the performance of security operations. Vehicles shall be capable of operation on all terrain in assigned patrol areas. Contractor security vehicles shall be marked and equipped in accordance with state and local requirements. Absent of specific state or local guidance, vehicles shall be identifiable as a security vehicle, clearly marked on both sides in block letters at least four inches in height and equipped with adequate signal lights.>>

Item

Title Description

The operation of security vehicles shall conform to installation, state, and local traffic laws.

2.3.4 N/A

Government Security Force and Law Enforcement Agency Interface

The Contractor shall interface with other Government Security Force personnel, consisting of military, civilian, or a combination thereof, and may be required to interface with Federal, state, and local law enforcement agencies. Other Government Security Force personnel perform a broad range of services, including law enforcement, Explosive Ordnance Disposal, and handling of Military Working Dogs (MWDs). Federal, state, and local law enforcement agencies may include: <<Note to Spec Writer: Insert Federal, state, and local law enforcement agencies that the Contractor may be required to work with, e.g., Federal Bureau of Investigation, Secret Service, California Highway Patrol, San Diego County Sheriff Department, San Diego Police Department.>>

2.3.5 N/A

Jurisdiction The Commanding Officer of an installation has defined Federal jurisdiction limitations. These limits refer to geographic areas in which law enforcement, investigative agency, court, or security force may exercise its authority.

Jurisdiction limits and corresponding law enforcement agencies are identified for each geographic area as shown in J-0401000-XX. There are four types of jurisdiction as follows:

2.3.5.1 N/A

Exclusive Jurisdiction

Exists when the Government possesses, by whatever method acquired, all of the authority of the State, and in which the State concerned has not reserved to itself the right to exercise any of the authority concurrently with the Government, except the right to service civil or criminal processes in the area. State laws are enforced on the base only under the Assimilative Crimes Act 18USC13.

2.3.5.2 N/A

Concurrent Jurisdiction

Exists when, in granting to the Government authority, which would otherwise amount to exclusive jurisdiction over an area, the State reserves to itself the right to exercise, concurrently with the United States, all of the same authority.

2.3.5.3 N/A

Partial Jurisdiction

Exists when the Government has been granted authority over an area in the State, but where the State has reserved to itself the right to exercise by itself or concurrently with the Government other authority constituting more than merely the right to serve civil or criminal processes in the area; for example, the right to tax private property.

2.3.5.4 N/A

Proprietorial Interest Area

Exists when the United States has acquired an interest in, or title to, property but has no legislative jurisdiction over the property. Congress has not authorized federal prosecution for most ordinary crimes committed on such property.

2.3.6

Use of Deadly Force

The use of deadly force is justified only under conditions of extreme necessity and then only as a last resort when all lesser means have failed or cannot be reasonably used, as set forth in DoD Directive 5210.56 and SECNAVINST 5500.29.

2.3.7 N/A

Disclosure The Contractor shall not disclose or cause to be disseminated any information concerning the operations of the installation which could result in or increase the likelihood of the possibility of a breach of the installation’s security or interrupt the continuity of its operations.

2.3.8 N/A

Inspections and Searches

The Contractor’s authority to physically examine vehicles and other property is limited to conducting inspections. Appropriate law enforcement personnel shall be contacted when the need for a search arises as a result of the discovery of contraband during an inspection. The Contractor is prohibited from conducting a search.

2.3.9 N/A

General Orders of a Sentry

The Contractor’s guard personnel shall comply with the following General Orders, with the exception of General Order 9 and 10:

1. Take charge of this post and all government property in view.

Item

Title Description

2. Walk my post in a military manner, keeping always on the alert and observing everything that takes place within sight or hearing.

3. Report all violations of orders I am instructed to enforce.

4. Repeat all calls more distant from the guardhouse than my own.

5. Quit my post only when properly relieved.

6. Receive, obey, and pass on to the sentry that relieves me, all orders from the Commanding Officer, Command Duty Officer, Officer of the Deck, and Officers and Non-Commissioned Officers of the watch only.

7. Talk to no one except in the line of duty.

8. Give the alarm in case of fire or disorder.

9. Call the Officer of the Deck in any case not covered by instructions.

10. Salute all officers and all colors and standards not cased.

11. Be especially watchful at night and during the time for challenging, to challenge all persons on or near my post, and to allow no one to pass without proper authority.

2.3.10 N/A

Standards of Conduct

The Contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity, and for taking such disciplinary action as needed. The Contractor shall adhere to standards of conduct included in J- 0401000-XX. Contractor employees shall display a friendly, helpful attitude when dealing with the public. The Government reserves the right to direct the Contractor to remove an employee from the work site for failure to comply with the standards of conduct. The Contractor shall initiate immediate action to replace such an employee to maintain continuity of services at no additional cost to the Government.

2.3.11 N/A

Firearms Licensing and Permits

All guards shall be weapons qualified, whether standing an armed or unarmed guard post.

The Contractor shall ensure each guard required to carry a firearm complies with all current state and local firearms licensing, and permit requirements. All guards shall meet the firearms licensing and permit requirements established by <<Note to Spec Writer: Insert the state requirements where guard duties are performed, e.g., the state of California and shall meet the licensing and qualification standards identified in Business and Professions Code, Sections 7582-7582.28 Licensing, 7585-7585.20 Firearms Training and Qualifications, and 7586-7586.5 Re-certification Requirements>>. Appropriate state documentation shall be carried by each guard while on duty. The Contractor shall provide copies of licensing and permits upon request per Section F.

2.3.12 N/A

Safety Requirements

The Contractor shall comply with accepted industry safety standards, and applicable safety precautions and guidelines listed in J-0401000-XX.

2.3.13 N/A

Weapons The Contractor shall provide weapons that meet the criteria listed in J-0401000- XX. Weapons provided to armed security guards shall be consistent in manufacturer, model, and caliber. The positions requiring weapons are identified in J-0401000-XX. Additional weapons and ammunition needed by the Contractor to support weapons training and surge requirements are the responsibility of the Contractor. The Contractor shall provide each individual assigned as an armed Security Guard with an appropriate weapon(s). Armed security guards shall carry only those type weapons for which they were trained and qualified. Use of privately owned weapons is prohibited. Armed security guards shall be trained on and qualified with the type weapon that they are issued. The Contractor is responsible for security of all ammunition. Each Security Guard shall be issued sufficient ammunition for a full magazine in the weapon and two full spare magazines. Spare ammunition magazines shall be

Item

Title Description carried in an ammunition pouch on the guard’s belt. The duty weapon shall be carried loaded with Safety on.

Weapons are to be issued to the guard and returned to the arms/ammunition storage facility at the end of each guard’s shift. Weapons shall be stored in the Contractor-provided storage locker in the arms/ammunition storage facility on the installation. Weapons shall not be transported on and off-base by the armed security guards.

The Contractor shall provide qualified trained supervisors who are qualified to the Armorer Personnel Qualification Standards (PQS) and Armorer Clearing Barrel PQS per NAVEDTRA 43100-6H to issue and receive weapons for all Contractor personnel and operate the arms/ammunition storage facility.

Weapons or weapons qualification are not required for Project Manager and administrative positions.

2.3.14 N/A

Essential Personnel

All armed security guards and security workers are considered essential personnel in response to emergencies or execution of contingency plans.

Armed security guards and other security personnel shall not be released from their normal shifts and assignments except by the Installation Security Officer (ISO) or his designated representative. The Contractor is responsible for ensuring that armed security guards and other security personnel report for duty as normal while the installation is preparing for natural or manmade disasters, while under siege, and during post-siege damage assessment and recovery. The Contractor shall replace contract personnel in a timely manner that are absent for any reason. Unauthorized absences will be a basis for the ISO to demand immediate replacement of a guard or security worker at no additional cost to the government.

2.4 References and

Technical Documents

References and Technical Documents are listed in J-0401000-02.

Item

Title Performance Objective

Related Information Performance Standard

3 Recurring Work The Contractor shall perform maintenance, repair, alteration, demolition and minor construction on facilities, equipment, systems, structures, and other assets to ensure they are fully functional and in normal working condition.

The Contractor shall develop and implement a Service Order, Preventive Maintenance Program, Integrated Maintenance Program, Inspection, and Other Recurring Service Program to maintain and repair as specified below.

The Contractor shall maintain all maintenance, repair, and alteration data and warranty records in the technical in accordance with Annex 2.

Facility descriptions are provided in J-0401000-03.

Facilities, equipment, systems, structures, monitoring and other assets are in normal working condition and function properly in accordance with specified standards.

3.1 Service Orders The Contractor shall

perform service orders in a timely manner to ensure requested work is complete in accordance with specified standards.

Service orders will be ordered to accomplish any work identified within the entire boundary of the installation, whether or not the facilities, systems, ground structures, and other assets are identified in Section J.

The Government may combine multiple requirements for the same facility, system, ground structure, or other asset into one service order.

The Government will categorize each service order as emergency, urgent, or routine.

The categorization may be based on any Government requirement and the contract completion times; for example, a high-interest item may be categorized as an emergency whereas a storm-damage repair may be categorized as routine.

The Contractor shall receive service orders in accordance with the work reception requirements in Annex 2.

The Contractor shall schedule service order work in a way

Service order work responded to and completed within the specified time.

Facilities, systems, ground structures, and/or other assets are fully functional, in normal working condition, and function properly in accordance with the specified, manufacturers’, workmanship and material standards, including recertification if applicable.

When service order is complete the facilities, systems, ground structures and other assets do not present danger to personnel or equipment.

Prior to closing a service order, the, location POC, original requestor or PAR has signed the service order.

Item

Title Performance Objective

Related Information Performance Standard that minimizes disruptions to Government operations.

Service orders will include a wide variety of work.

Informational Note:

A sample of historical service orders provided in J-0401000-

05. Sample of historical service order data associated with contracts prior to this solicitation may present data that may not be representative of requirements specified. The Government makes no warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of the historical service order data.

The Contractor has full responsibility for any work up to the service order limit of liability of in direct labor AND direct material cost per service order.

The Contractor shall notify the KO upon identification that the service order will exceed the specified limits of liability in accordance with the reporting requirements in Annex 2. The Government may issue an order under the non-recurring work provisions of the contract for the portion of direct labor and direct material cost that exceeds the service order limits of liability. If a non-recurring work order is issued for the portion of work exceeding the specified service order limits of liability, the Government will only pay for the portion of direct labor and direct material that exceeds the service order limits.

Item

Title Performance Objective

Related Information Performance Standard

Examples of work exceeding the Service Order limits of liability:

If a service order requires

$100 greater than the limit of liability specified above, e.g., $1,100 in direct labor and direct material cost, the Government may issue an order in accordance with the Non-recurring Work portion of the contract for the $100 in direct labor and direct material cost that exceeded the Service Order limit of liability.

The Contractor may invoice for completed service orders. The Contractor shall not invoice for incomplete service orders and service orders not issued. A modification will be process at the end of each period of performance to deduct for service orders not issued and incomplete service orders.

Deductions will be based on the unit prices specified in Attachment J-0200000-07 ELINs.

The Contractor shall submit a monthly summary of completed service orders per Section F.

3.1.1 Emergency

Service Orders

The Contractor shall perform emergency service orders in a timely manner to ensure requested work is complete in accordance with specified standards.

The Contractor shall perform emergency service orders 24 hours a day, seven days a week throughout the contract period.

The Contractor shall respond to emergency service orders with the appropriate service personnel and equipment to commence work immediately.

Informational Note:

Historically, approximately one emergency service orders annually.

Emergency service orders responded to within four hours of receipt of call.

Contractor remains at worksite and work continues without interruption until emergent condition repaired and facilities, systems, ground structures, and other assets are fully functional, in normal working condition, and function properly in accordance with the specified, manufacturers’, Item

Title Performance Objective

Related Information Performance Standard

The Contractor shall provide and maintain 24-hour 7-days a week telephone technical support to assist government with trouble shooting, panel programing, and intrusion and monitoring systems operations workmanship and material standards, including recertification if applicable.

When emergency service order work is performed, the Contractor shall submit a repair status report per Section F.

3.1.2

Urgent Service Orders

Urgent Service Orders

The Contractor shall perform urgent service orders in a timely manner to ensure requested work is complete in accordance with specified standards.

Urgent service orders are complete within five working days.

3.1.3 N/A

Routine Service Orders

The Contractor shall perform routine service orders in a timely manner to ensure requested work is complete in accordance with specified standards

Performance of routine service orders is not required outside of Government regular working hours.

Routine service orders are complete within 30 calendar days.

3.2 Semi-Annual

(every 6-months) Preventive Maintenance (PM) Program

The Contractor shall develop and implement a semi-annual PM program for security, equipment to ensure proper operation, minimize breakdowns, and maximize useful life.

The PM Service Matrix is provided in J-0401000-03 identifies the systems within each facility that are required to be included in the Contractor’s PM program.

The Contractor shall develop and submit a PM program per Section F. At a minimum, the PM program shall include:

PM management and technical approach Procedures to evaluate equipment reliability and corrective actions

Job plans identifying each PM task

Qualification of the maintenance personnel.

The Contractor is fully responsible for and shall perform any incidental repairs, including replacement, discovered during scheduled maintenance work up to a total of $1,000 per occurrence in

Maintenance accomplished in accordance with the Contractor’s PM program and work schedule.

PM and repair comply with manufacturers’ recommendations and OEM standards.

Contractor shall provide a written status report that shall be due no later than 30 calendar days after completion of work per section F.

Item

Title Performance Objective

Related Information Performance Standard direct labor AND direct material cost under the recurring work portion of the contract. A service order will not be issued for accomplishment of incidental repairs that are within the PM limit of liability.

Notification of repair work exceeding the incidental repairs limit shall be submitted to the KO within two hours of identification. The Government may issue service orders or non-recurring work for repairs exceeding the incidental repair limits of liability. If non-recurring work is issued for repairs exceeding the incidental repair limits of liability, the Government will only pay for the portion of direct labor and/or direct material that exceeds the specified limits of liability.

Example: If an individual occurrence of incidental repair requires $1,050 in direct labor and/or direct material cost, the Government may issue a service order or non-recurring work in accordance with the non-recurring work provisions of the contract for the $50 in direct labor and/or direct material cost that exceeds the specified incidental repair limit of liability.

The Contractor shall not use breakdown maintenance as part of the PM program.

The PM program shall provide an economical approach to accomplish the manufacturers’ recommended maintenance in accordance with OEM standards; maintenance required to satisfy equipment warranties; and maintenance

Item

Title Performance Objective

Related Information Performance Standard required to keep security system in normal working condition.

Excessive or repeated system or equipment breakdowns or deficiencies may indicate the need to adjust or modify the Contractor’s PM program.

Adjustments and modification to the Contractor’s PM program shall be at no additional cost to the Government.

PM’s shall be performed every six months.

3.2.1 N/A

Perimeter Patrol The Contractor shall monitor perimeters to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner.

The Contractor shall conduct perimeter patrol per Post Orders and SOPs.

Perimeters are checked as specified.

All observed security breaches and criminal or suspicious activities are reported to dispatch within two minutes of discovery.

Security breaches not identified by the Contractor shall not exceed two occurrences per year.

3.2.2 N/A

Interior Patrol The Contractor shall monitor interior patrol areas to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner.

The Contractor shall conduct interior patrol per Post Orders and SOPs.

Interior patrol areas are checked as specified.

All observed security breaches and criminal or suspicious activities are reported to dispatch two minutes of discovery.

Security breaches not identified by the Contractor shall not exceed one occurrence per year>>.

3.2.2.1 N/A

Building Checks The Contractor shall physically check designated buildings to ensure unsecured buildings are detected and reported in a timely manner.

The Contractor shall conduct scheduled and unscheduled physical and visual inspections of designated buildings per Post Orders and SOPs.

Building check sheets shall be submitted per Section F.

Designated buildings are checked as specified.

Buildings found unsecured are reported to dispatch two minutes of discovery.

Item

Title Performance Objective

Related Information Performance Standard

3.2.2.2 N/A

Flight Line Patrol

The Contractor shall monitor flight lines to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner.

The Contractor shall conduct flight line patrols per Post Orders and SOPs.

The Contractor shall receive clearance from the airfield operations center prior to entering or crossing flight lines, taxiways and transit lines.

All guards assigned flight line patrol duties shall be trained and licensed for vehicle operation on airfields.

Training and licensing is provided by the Government.

Flight lines are checked as specified.

All observed security breaches and criminal or suspicious activities are reported to dispatch within two minutes of discovery.

3.2.2.3 N/A

Escort and Courier Services

The Contractor shall provide escort and courier services to ensure safe and timely delivery of personnel and property.

The Contractor shall perform scheduled and unscheduled escort and courier services per Post Orders and SOPs.

Escort and courier services shall be available within five minutes of specified time ten minutes of customer request.

Personnel and property are delivered to designated locations without injury, death, damage, or loss due to Contractor negligence.

3.2.2.4 N/A

Crowd Control The Contractor shall provide crowd control services to ensure order and discipline are maintained.

The Contractor shall provide crowd control services per Post Orders and SOPs.

Response to crowd control services are provided within five minutes of request.

No damage to property or injury to personnel due to Contractor negligence.

3.2.3 N/A

Off-Base Patrol The Contractor shall monitor off-base Government facilities and property to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner.

The Contractor shall conduct off-base patrols, including scheduled and unscheduled physical and visual inspections of designated buildings, per Post Orders and SOPs.

Building check sheets shall be submitted per Section F.

All observed security breaches and criminal or suspicious activities are reported to dispatch within two minutes of discovery.

Security breaches not identified by the Contractor shall not exceed one occurrence per year.

Buildings found unsecured are reported to dispatch two minutes of discovery.

3.2.4 N/A

Mobile Vehicle Inspections

The Contractor shall perform non-commercial vehicle

The Contractor shall perform non-commercial vehicle

All contraband from vehicle inspection exercises is detected and reported.

Item

Title Performance Objective

Related Information Performance Standard inspections to deter and deny the introduction of contraband to the facility.

inspections per Post Orders and SOPs.

Introduction of contraband by inspected vehicles shall not one occurrence per year.

3.3

Integrated Maintenance Program (IMP)

The Contractor shall develop and implement an IMP program for equipment to ensure they fully functional, and operational.

The IMP Service Matrix is provided in J-0401000-03 identifies the systems within each facility that are required to be included in the Contractor’s IMP program.

The Contractor shall develop and submit an IMP per Section F. The IMP program shall include:

IMP management and technical approach Procedures to evaluate equipment reliability and identify corrective actions.

Job plans tailored to the OEM technical documentation.

Qualification requirements of the maintenance personnel.

The IMP shall include the Contractor’s approach for integrated maintenance, including maintenance and inspection tasks, schedules for planned work accomplishment, plan for minimizing occurrence of repair and downtime, process for the identification of the need for repairs, and the process for scheduling and completing repair work.

As part of the IMP, the Contractor has full responsibility for any individual occurrence of repair, including replacement, up to and including $1,000 in direct labor AND direct material cost for each piece of equipment per incident. The Government will only pay for the portion of direct labor and/or direct

Maintenance performed in accordance with Contractor's IMP and work schedule.

System and equipment maintenance and repair complies with manufacturers’ recommendations and OEM standards to sustain a fully functional and operable condition.

When a problem or a need for repair is identified, the Contractor shall respond within two hours and complete the repair within 48 hours.

When maintenance and repairs are complete the facility, system is operating as designed.

When IMP work is performed, the Contractor shall submit a monthly IMP maintenance and repair status report per Section F.

Item

Title Performance Objective

Related Information Performance Standard material that exceeds the specified limits of liability.

The Contractor shall, per Annex 2, notify the KO upon identification that the repair will exceed the liability limit listed above. If the estimated cost of the repair exceeds the IMP liability limit, the Government may order the work under the non-recurring work provisions of this contract; however, the Government will only be liable for the direct labor and direct material cost exceeding the IMP liability limit.

Example: If an individual occurrence of repair requires $1,001 in direct labor and/or direct material cost, the Government may issue a task order in accordance with the non-recurring work portion of the contract for the $1.00 in direct labor and/or direct material cost that exceeds the IMP limit of liability.

The Contractor shall not use breakdown maintenance as part of the IMP program.

The Contractor shall perform all repairs, whether identified as part of their routine IMP accomplishment, QC inspections, or notification from the Government that a breakdown or malfunction has occurred.

If the Government identifies a problem or a need for repair, the Government will contact the Contractor’s work reception desk. Notification of a problem or need for repair of equipment and systems maintained under IMP is not a

Item

Title Performance Objective

Related Information Performance Standard service order under Annex 0401000 Spec Item 3.1.

The Contractor shall maintain mechanical rooms that house IMP equipment in a clean and safe condition.

The Contractor shall provide and maintain 24-hour 7-days a week telephone technical support to assist government with trouble shooting, panel programing, and intrusion and monitoring systems operations.

3.3.1 N/A

Identification Card Issue

The Contractor shall prepare and issue identification cards to ensure authorized personnel have proper documentation to allow facility access.

The Contractor shall issue identification cards per Post Orders and SOPs.

Common Access Cards (CAC), DD Form 1173, DD Form 2, work badges, visitor badges.

The Government will provide card blanks for IDs and badges.

There are no more than two identification cards issued to unauthorized personnel per year.

3.3.2 N/A

Fingerprinting The Contractor shall verify applicant identification and provide fingerprinting services to ensure accurate fingerprint images are captured on appropriate documentation for security clearances, passport issuance, and other identification requirements.

The Contractor shall provide fingerprinting services per Post Orders and SOPs.

Fingerprint images are clear and documentation is accurate.

There are no more than two rejected documentation per month.

3.3.3 N/A

Temporary Vehicle Passes

The Contractor shall provide temporary vehicle passes to ensure authorized vehicles have proper documentation to allow facility access.

The Contractor shall provide temporary vehicle passes per Post Orders and SOPs.

<<Note to Spec Writer: Insert local requirements for safety inspections, e.g., The Contractor shall conduct safety inspections to ensure vehicles comply with state and local safety requirements prior to issuance of a temporary vehicle pass.>>

There are no more than <<Note to Spec Writer:

Indicate an appropriate number, e.g., four temporary vehicle passes issued to unauthorized vehicles per year>>.

Item

Title Performance Objective

Related Information Performance Standard

3.3.4 N/A

Decals The Contractor shall provide decals to ensure authorized vehicles have proper documentation to allow facility access.

The Contractor shall provide decals per Post Orders and SOPs.

<<Note to Spec Writer: Insert local requirements for safety inspections, e.g., The Contractor shall conduct safety inspections to ensure vehicles comply with state and local safety requirements prior to issuance of a decal.>>

There are no more than <<Note to Spec Writer:

Indicate an appropriate number, e.g., two decals issued to unauthorized vehicles per year>>.

3.4 Alarm and

Detection Systems Monitoring

The Contractor shall monitor alarm and detection systems to ensure the appropriate emergency response is dispatched to all received alarms in a timely manner.

The Contractor shall monitor alarm and detection systems 24-hours 7-says a week.

The Contractor shall notify Naval Support Activity – Monterey security when alarm signal is received.

The appropriate emergency response for alarms received by the Dispatch Center is dispatched within 45 seconds of receipt.

3.4.2 N/A

Video Surveillance Equipment Monitoring

The Contractor shall monitor video surveillance equipment for security breaches and criminal or suspicious activities to ensure the appropriate emergency response is dispatched in a timely manner.

The Contractor shall monitor video surveillance equipment per Post Orders and SOPs.

The appropriate emergency response for all observed security breaches and criminal or suspicious activities are dispatched within <<Note to Spec Writer: Insert response time, e.g., 45 seconds>> of discovery.

3.4.3 N/A

Communications Monitoring

The Contractor shall monitor, acknowledge, and record all information obtained or communicated from telephone calls and radio traffic to ensure accurate relay of information in a timely manner and adequate records of dispatch and response activity are maintained.

The Contractor shall provide communications monitoring per Post Orders and SOPs.

Records must be maintained for a period of <<Note to Spec Writer: Insert record holding time, e.g., three years>>.

<<Note to Spec Writer: Insert description of records system and any associated use and accessibility requirements, e.g., The Contactor shall manage and maintain a Government-furnished records system.

Records will be maintained in electronic format with extensive search capability by incident type, type of

Communications monitoring is performed and documented within the specified time.

Communication support and notifications are accurate and completed as required.

Item

Title Performance Objective

Related Information Performance Standard emergency response, date, time, and location.>> The records system shall be immediately accessible to the Government at all times.

3.4.3.1 N/A

Telephone Communications

The Contractor shall answer all telephone calls and effect the appropriate action to ensure accurate information is obtained and adequate records of activity are maintained.

The Contractor shall provide telephone communications per Post Orders and SOPs.

Calls received on <<Note to Spec Writer: insert local requirements, e.g. seven-digit emergency and 911 lines>> shall be considered an emergency. Emergency lines shall be answered immediately.

All seven-digit emergency and 911 lines will be answered within <<Note to Spec Writer: Insert state or local requirement, e.g., 3 rings>> of receipt.

Non-emergency lines will be answered within <<Note to Spec Writer: Insert requirement, e.g., 30 seconds of receipt>>.

There are no more than <<Note to Spec Writer:

Insert frequency, e.g., two occurrences of failing to obtain accurate information per month>>.

There are no more than <<Note to Spec Writer:

Insert frequency, e.g., two occurrences of failing to record adequate information per month>>.

3.4.3.2 N/A

Radio Communications

The Contractor shall monitor and acknowledge radio traffic and effect the appropriate action to ensure accurate communication of information between appropriate parties and adequate records of activity are maintained.

The Contractor shall provide radio communications per Post Orders and SOPs.

Radio communications are acknowledged when the Contractor communicates receipt of transmitted information back to the appropriate party.

Appropriate first responders are dispatched within <<Note to Spec Writer: Insert dispatch response time, e.g., one minute of receipt of emergency calls and within five minutes of receipt of non-emergency calls>>.

Radio communications shall be acknowledged within <<Note to Spec Writer: Insert time, e.g., 15 seconds of receipt>>.

There are no more than <<Note to Spec Writer:

Insert frequency, e.g., two occurrences of failing to communicate accurate information per month>>.

Item

Title Performance Objective

Related Information Performance Standard

There are no more than <<Note to Spec Writer:

Insert frequency, e.g., two occurrences of failing to record adequate information per month>>.

3.4.4 N/A

Notification The Contractor shall notify appropriate command elements of emergency response information to ensure the chain of command maintains operational and situational awareness.

The Contractor shall provide appropriate notification per Post Orders and SOPs.

<<Note to Spec Writer: Insert examples of appropriate command elements, e.g., Appropriate command elements include Fire Chief, Security Officer, Command Duty Officer, and Commanding Officer.>>

Notifications are made in accordance with the SOPs.

There is no more than <<Note to Spec Writer:

Insert frequency, e.g., one occurrence of failing to meet the SOP standards per month>>.

3.4.5 N/A

Records Checks The Contractor shall conduct records checks of property, vehicles, and persons to ensure law enforcement personnel receive required information.

The Contractor shall conduct records checks per Post Orders and SOPs.

<<Note to Spec Writer:

Specify record systems available for query, e.g., Systems available to the Contractor for inquiries include California Law Enforcement Telecommunications System (CLETS), National Crime Information Center (NCIC), and Pass and Decal database.>>

<<Note to Spec Writer: Insert persons authorized to request records checks, e.g., Naval police officers, Naval Criminal Investigative Service (NCIS), and Command Investigators are the Government officials authorized to request records checks.>>

Records contain information protected by the Privacy Act of 1974 and shall be handled appropriately.

<<Note to Spec Writer: Insert state, and local training and certification requirements for

Records checks are submitted to the appropriate system within <<Note to Spec Writer:

Insert timeliness standards, e.g., five minutes of request>>.

There are no violations of confidentiality.

There are no more than <<Note to Spec Writer:

Insert frequency, e.g., two occurrences of inaccurate information provided per year>>.

Item

Title Performance Objective

Related Information Performance Standard access to records systems as applicable.>>

3.5 N/A

Waterborne Barrier Services

The Contractor shall provide waterborne barrier services to ensure perimeters are secure, appropriate access is allowed in a timely manner.

The waterborne barrier inventory is provided in J-

0401000-XX.

The Contractor shall develop and implement a process to receive, dispatch, and track requests for barrier placements, relocations, and barrier gate services 24 hours per day, seven days a week.

Waterborne barriers are placed as specified.

Waterborne barrier services are performed within the specified time.

3.5.1 N/A

Waterborne Barrier Placement Services

The Contractor shall provide placement services to ensure waterborne barriers are installed and relocated in a timely manner to secure ships, vessels, and other watercraft.

The Contractor shall place waterborne barriers according to local security requirements and manufacturers’ recommendations.

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