J-2_Labor Categories_v2.pdf

8(a) STARS III Solicitation 47QTCB20R0005

Attachment J-2 (v2) - Labor Categories

Attachment J-2 (version 2) Labor Categories

BACKGROUND:

8(a) STARS III labor categories are identified on the following pages. Labor categories are further subdivided by knowledge/skill level. Definitions of these knowledge/skill levels are as follows:

● JUNIOR: Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

● JOURNEYMAN: Possesses and applies expertise on multiple complex work assignments.

Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

● SENIOR: Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success.

Functions as a technical expert across multiple project assignments. May supervise others.

● SUBJECT MATTER EXPERT (SME): Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives.

Has domain and expert technical knowledge. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others.

INDIVIDUAL LABOR CATEGORIES

Labor ID # Business Intelligence Analyst

101 Junior Business Intelligence Analyst 102 Journeyman Business Intelligence Analyst 103 Senior Business Intelligence Analyst 104 SME - Business Intelligence Analyst

Functional Description Produce financial and market intelligence by querying data repositories and generating periodic reports. Devise methods for identifying data patterns and trends in available information sources.

Labor ID # Computer and Information Research Scientist

111 Junior Computer and Information Research Scientist 112 Journeyman Computer and Information Research Scientist 113 Senior Computer and Information Research Scientist 114 SME - Computer and Information Research Scientist

Functional Description Conduct research into fundamental computer and information science as theorists, designers, or inventors. Develop solutions to problems in the field of computer hardware and software.

Labor ID # Computer and Information Systems Manager

121 Junior Computer and Information Systems Manager 122 Journeyman Computer and Information Systems Manager 123 Senior Computer and Information Systems Manager 124 SME - Computer and Information Systems Manager

Functional Description Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Labor ID # Computer Hardware Engineer

131 Junior Computer Hardware Engineer 132 Journeyman Computer Hardware Engineer 133 Senior Computer Hardware Engineer 134 SME - Computer Hardware Engineer

Functional Description Research, design, develop, or test computer or computer-related equipment for commercial, industrial, military, or scientific use. May supervise the manufacturing and installation of computer or computer-related equipment and components.

Labor ID # Computer Network Architect

141 Junior Computer Network Architect 142 Journeyman Computer Network Architect 143 Senior Computer Network Architect 144 SME - Computer Network Architect

Functional Description Design and implement computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks.

Perform network modeling, analysis, and planning. May also design network and computer security measures. May research and recommend network and data communications hardware and software.

Labor ID # Computer Network Support Specialist

151 Junior Computer Network Support Specialist 152 Journeyman Computer Network Support Specialist 153 Senior Computer Network Support Specialist 154 SME - Computer Network Support Specialist

Functional Description Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.

Perform network maintenance to ensure networks operate correctly with minimal interruption.

Labor ID # Computer Operator

161 Junior Computer Operator 162 Journeyman Computer Operator 163 Senior Computer Operator 164 SME - Computer Operator

Functional Description Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions.

Monitor and respond to operating and error messages. May enter commands at a computer terminal and set controls on computer and peripheral devices.

Labor ID # Computer Programmer

171 Junior Computer Programmer 172 Journeyman Computer Programmer 173 Senior Computer Programmer 174 SME - Computer Programmer

Functional Description Create, modify, and test the code, forms, and script that allow computer applications to run.

Work from specifications drawn up by software developers or other individuals. May assist software developers by analyzing user needs and designing software solutions. May develop and write computer programs to store, locate, and retrieve specific documents, data, and information.

Labor ID # Computer Systems Analyst

181 Junior Computer Systems Analyst 182 Journeyman Computer Systems Analyst 183 Senior Computer Systems Analyst 184 SME - Computer Systems Analyst

Functional Description Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software.

Labor ID # Computer Systems Engineer/Architect

191 Junior Computer Systems Engineer/Architect 192 Journeyman Computer Systems Engineer/Architect 193 Senior Computer Systems Engineer/Architect 194 SME - Computer Systems Engineer/Architect

Functional Description Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions.

Labor ID # Computer User Support Specialist 201 Junior Computer User Support Specialist 202 Journeyman Computer User Support Specialist 203 Senior Computer User Support Specialist 204 SME - Computer User Support Specialist

Functional Description Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Labor ID # Data Warehousing Specialist

211 Junior Data Warehousing Specialist 212 Journeyman Data Warehousing Specialist 213 Senior Data Warehousing Specialist 214 SME - Data Warehousing Specialist

Functional Description Design, model, or implement corporate data warehousing activities. Program and configure warehouses of database information and provide support to warehouse users.

Labor ID # Database Administrator

221 Junior Database Administrator 222 Journeyman Database Administrator 223 Senior Database Administrator 224 SME - Database Administrator

Functional Description Administer, test, and implement computer databases, applying knowledge of database management systems. Coordinate changes to computer databases. May plan, coordinate, and implement security measures to safeguard computer databases.

Labor ID # Database Architect

231 Junior Database Architect 232 Journeyman Database Architect 233 Senior Database Architect 234 SME - Database Architect

Functional Description Design strategies for enterprise database systems and set standards for operations, programming, and security. Design and construct large relational databases. Integrate new systems with existing warehouse structure and refine system performance and functionality.

Labor ID # Document Management Specialist

241 Junior Document Management Specialist 242 Journeyman Document Management Specialist 243 Senior Document Management Specialist 244 SME - Document Management Specialist

Functional Description Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents.

Labor ID # Geographic Information Systems Technician

251 Junior Geographic Information Systems Technician 252 Journeyman Geographic Information Systems Technician 253 Senior Geographic Information Systems Technician 254 SME - Geographic Information Systems Technician

Functional Description Assist scientists, technologists, or related professionals in building, maintaining, modifying, or using geographic information systems (GIS) databases. May also perform some custom application development or provide user support.

Labor ID # Geospatial Information Scientist and Technologist

261 Junior Geospatial Information Scientist and Technologist 262 Journeyman Geospatial Information Scientist and Technologist 263 Senior Geospatial Information Scientist and Technologist 264 SME - Geospatial Information Scientist and Technologist

Functional Description Research or develop geospatial technologies. May produce databases, perform applications programming, or coordinate projects. May specialize in areas such as agriculture, mining, health care, retail trade, urban planning, or military intelligence.

Labor ID # Information Security Analyst

271 Junior Information Security Analyst 272 Journeyman Information Security Analyst 273 Senior Information Security Analyst 274 SME - Information Security Analyst

Functional Description Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses.

Labor ID # Information Technology Project Manager

281 Junior Information Technology Project Manager 282 Journeyman Information Technology Project Manager 283 Senior Information Technology Project Manager 284 SME - Information Technology Project Manager

Functional Description Plan, initiate, and manage information technology (IT) projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.

Labor ID # Management Analyst

291 Junior Management Analyst 292 Journeyman Management Analyst 293 Senior Management Analyst 294 SME - Management Analyst

Functional Description Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.

Labor ID # Network and Computer Systems Administrator

301 Junior Network and Computer Systems Administrator 302 Journeyman Network and Computer Systems Administrator 303 Senior Network and Computer Systems Administrator 304 SME - Network and Computer Systems Administrator

Functional Description Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

Labor ID # Software Developer, Applications

311 Junior Software Developer, Applications 312 Journeyman Software Developer, Applications 313 Senior Software Developer, Applications 314 SME - Software Developer, Applications

Functional Description Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. May supervise computer programmers.

Labor ID # Software Developer, Systems Software

321 Junior Software Developer, Systems Software 322 Journeyman Software Developer, Systems Software 323 Senior Software Developer, Systems Software 324 SME - Software Developer, Systems Software

Functional Description Research, design, develop, and test operating systems-level software, compilers, and network distribution software for medical, industrial, military, communications, aerospace, business, scientific, and general computing applications. Set operational specifications and formulate and analyze software requirements. May design embedded systems software. Apply principles and techniques of computer science, engineering, and mathematical analysis.

Labor ID # Software Quality Assurance Engineer and Tester

331 Junior Software Quality Assurance Engineer and Tester 332 Journeyman Software Quality Assurance Engineer and Tester 333 Senior Software Quality Assurance Engineer and Tester 334 SME - Software Quality Assurance Engineer and Tester

Functional Description Develop and execute software test plans in order to identify software problems and their causes.

Labor ID # Technical Writer

341 Junior Technical Writer 342 Journeyman Technical Writer 343 Senior Technical Writer 344 SME - Technical Writer

Functional Description Write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions. May assist in layout work.

Labor ID # Telecommunications Engineering Specialist

351 Junior Telecommunications Engineering Specialist 352 Journeyman Telecommunications Engineering Specialist 353 Senior Telecommunications Engineering Specialist 354 SME - Telecommunications Engineering Specialist

Functional Description Design or configure voice, video, and data communications systems. Supervise installation and post-installation service and maintenance.

Labor ID # Telecommunications Equipment Installer and Repairer

361 Junior Telecommunications Equipment Installer and Repairer 362 Journeyman Telecommunications Equipment Installer and Repairer 363 Senior Telecommunications Equipment Installer and Repairer 364 SME - Telecommunications Equipment Installer and Repairer

Functional Description Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Labor ID # Training and Development Specialist

371 Junior Training and Development Specialist 372 Journeyman Training and Development Specialist 373 Senior Training and Development Specialist 374 SME - Training and Development Specialist

Functional Description Design and conduct training and development programs to improve individual and organizational performance. May analyze training needs.

Labor ID # Video Game Designer

381 Junior Video Game Designer 382 Journeyman Video Game Designer 383 Senior Video Game Designer 384 SME - Video Game Designer

Functional Description Design core features of video games. Specify innovative game and role-play mechanics, story lines, and character biographies. Create and maintain design documentation. Guide and collaborate with production staff to produce games as designed.

Labor ID # Web Administrator

391 Junior Web Administrator 392 Journeyman Web Administrator 393 Senior Web Administrator 394 SME - Web Administrator

Functional Description Manage web environment design, deployment, development and maintenance activities.

Perform testing and quality assurance of web sites and web applications.

Labor ID # Web Developer

401 Junior Web Developer 402 Journeyman Web Developer 403 Senior Web Developer 404 SME - Web Developer

Functional Description Design, create, and modify Web sites. Analyze user needs to implement Web site content, graphics, performance, and capacity. May integrate Web sites with other computer applications.

May convert written, graphic, audio, and video components to compatible Web formats by using software designed to facilitate the creation of Web and multimedia content.