FINAL RFP - Attachment 2 FY24 RFP Significant Changes (UPDATED 2-15-23).docx

Section

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

B.2 Definitions Auto-cancellation - The cancellation of an un-ticketed coach class City Pair Program reservation (i.e., YCA and _CA) 48 hours prior to departure time and date applies only to reservations booked 72 hours or more before departure. Reservations made 72 hours or less prior to departure time may be exempt and may require ticketing six (6) hours before departure at the carrier’s discretion. The cancellation of an un-ticketed premium economy or business class City Pair Program reservation (i.e., _CP and _CB, respectively) seven (7) calendar days prior to departure time and date applies only to reservations booked eight (8) calendar days or more before departure. Reservations made seven (7) calendar days or less prior to departure time may be exempt and may require ticketing six (6) hours before departure at the carrier’s discretion. There are no fees or penalties associated with auto-cancellation of a reservation or rebooking a reservation that was subjected to auto-cancellation.

Direct Service - Service between origin and destination points with only one (1) stop and that stop does not include a change of plane. The exception is for service to extended connection line items listed in Attachment 4 and Attachment 5 where one (1) connect point involving a change of planes and one (1) stop not involving a change of planes, or two (2) stops not involving a change of planes will be allowed. Compare Nonstop Service and Connecting Service.

Extended Connection (E/C) Line Item - Service between origin and destination points with up to two (2) stops and those stops involve changing planes or for a maximum connection time of up to 300 minutes for domestic line items and 420 minutes for international line items. Compare Connecting Service. (See Attachment 4 and Attachment 5).

Minimum Service Standard - The Minimum Service Standard identifies the minimum level of service required in Groups 1, 2, and 3. As an example, service standards may include but are not limited to:

· Nonstop or connecting service

· No more than one connect point (if applicable). Up to two (2) connect points (or one (1) connect and one (1) direct flight) are allowed to extended connection line items listed in Attachment 4 and Attachment 5.

· Applicable connect time limitations

· Circuity limitations

· Timeband limitations

Auto-cancellation - The cancellation of an un-ticketed City Pair Program reservation prior to its scheduled departure. An un-ticketed coach class City Program reservation (i.e., YCA and _CA) will auto-cancel 48 hours prior to the scheduled departure date and time. This only applies to reservations booked 72 hours or more before the scheduled departure. Reservations made less than 72 hours prior to the scheduled departure time may be exempt and may require ticketing six (6) hours before the scheduled departure at the carrier’s discretion. An un-ticketed business class or premium economy class City Pair Program reservation (i.e., _CP and _CB, respectively) will auto-cancel seven (7) calendar days prior to the scheduled departure date and time. This only applies to reservations booked eight (8) calendar days or more before the scheduled departure. Reservations made seven (7) calendar days or less prior to the scheduled departure time may be exempt and may require ticketing six (6) hours before the scheduled departure at the carrier’s discretion. There are no fees or penalties associated with auto-cancellation of a reservation or rebooking a reservation that was subjected to auto-cancellation.

City Pair Source Selection (CPSS) Module - Module of CALM that consolidates the City Pairs source selection process

Contract Acquisition Lifecycle Management Solution (CALM) - The system that supports the contract lifecycle through a unified set of tools to provide business process automation capabilities to facilitate standardizing processes across the GSA Federal Acquisition Service enterprise.

Direct Service - Service between origin and destination points with only one (1) stop and that stop does not include a change of plane. The exception is for service to extended connection line items listed in Attachment 4 and Attachment 5 where one (1) connect point involving a change of planes and one (1) stop not involving a change of planes, or two (2) stops not involving a change of planes will be allowed. There is also an exception that applies to connecting service line items listed in Attachment 6 where there are no stop limitations. Compare Nonstop Service and Connecting Service.

Extended Connection (E/C) Line Item - Service between origin and destination points with up to two (2) stops and those stops involve changing planes or for a maximum connection time of up to 300 minutes for domestic line items and 420 minutes for international line items. The exception is for connecting service line items listed in Attachment 6 where there are no stop limitations. Compare Connecting Service. (See Attachment 4 and Attachment 5).

Minimum Service Standard - The Minimum Service Standard identifies the minimum level of service required in Groups 1, 2, and 3. As an example, service standards may include but are not limited to:

· Nonstop Service. For example, if 2 nonstop flights are solicited, minimum service requires 2 nonstop flights daily.

· Connecting Service. For example, if 2 connecting flights are solicited, minimum service requires 2 connecting flights daily unless nonstop flight(s) are offered. If a nonstop flight(s) are offered when connect service is solicited, the nonstop service must be daily.

· One connect point or up to two (2) connect points (or one (1) connect and one (1) direct flight) are allowed to extended connection line items listed in Attachment 4 and Attachment 5. The exception is for connecting service line items listed in Attachment 6 where there are no stop limitations.

· Applicable connect time limitations

· Circuity limitations

· Timeband limitations

SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

B.3 LINE ITEM (MARKET) REQUIREMENTS

Passenger Volume

SECTION C - DESCRIPTIONS/SPECIFICATIONS/STATEMENT OF WORK (SOW)

C.3 TECHNICAL REQUIREMENTS

B. DOMESTIC ROUTES (LINE ITEMS)

1) Contract Line Item Number (CLIN)

3) Offered Line items

(1) Contract Line Item Number (CLIN): Each line item number in the Schedule of Items (Attachments 4, 5, and 6) is contained in the City Pair Offer Preparation System (COPS) identified as:

(2) Description of Requirements: Requirements are listed in the Schedule of Items (Attachments 4, 5, and 6) and described as follows:

(a) The following codes indicate whether either nonstop or connect service is required for each line item:

N – Nonstop

C – Connecting service

Note 1: For all line items, connecting service shall have no more than one (1) connecting point en route. Group 1 and 2 line items connect time shall not exceed 150 minutes.6 Group 3 has no connection time limit. Extended Connection (E/C) line items listed in Attachment 4 and Attachment 5 with up to two (2) connecting points (or one (1) connect point and one (1) direct flight)) and total connecting time shall not exceed 300 minutes (origin/destination). The offeror shall only list valid connect points. No change of airports at connecting points is allowed for domestic routes.

(3) Offered Line Items

(a) For line items listed in Group 1, offerors shall indicate whether or not they meet the minimum requirements for each line item offered in the “Meet Min” field. Offerors shall list all required information including the number of nonstop, direct, and connecting flights available in each direction in each of the five (5) timebands. Offerors that do not meet the Government minimum requirements on a line item are not allowed to submit an offer for that line item.

(b) For line items listed in Group 2 and 3, offerors shall list all information required including the number of nonstop and connecting (connect and direct flights shall be combined and listed under connect) flights available in each direction. For line items listed in Group 1, offerors shall indicate whether or not they meet the minimum requirements for each line item offered in the “Meet Min” field. Offerors shall list all required information including the number of nonstop, direct, and connecting flights available in each direction in each of the five (5) timebands. All offered flight service levels must be daily to meet the minimum service requirements. Offerors that do not meet the Government minimum requirements on a line item are not allowed to submit an offer for that line item.

(1) Contract Line Item Number (CLIN): Each line item number in the Schedule of Items (Attachments 4, 5, and 6) is contained in the Contract Acquisition Lifecycle Management Solution (CALM) City Pair Source Selection (CPSS) Module identified as:

(2) Description of Requirements: Requirements are listed in the Schedule of Items (Attachments 4, 5, and 6) and described as follows:

(a) The following codes indicate whether either nonstop or connect service is required for each line item:

N – Nonstop

C – Connecting service

Note 1: For Group 1 and Group 2 line items, connecting service must have no more than one (1) connecting point en route. Group 1 and 2 domestic line items connect time must not exceed 150 minutes. Group 3 connect service line items have no connection time or connect point limit.

Note 2: For Group 1 and Group 2 extended connection (E/C) line items listed in Attachment 4 and 5 with up to two (2) connecting points (or one (1) connect point and one (1) direct flight)) and total connecting time must not exceed a total connecting time of 300 minutes (origin/destination). The offeror must only list valid connect points. No change of airports at connecting points is allowed for domestic routes.

(3) Offered Line Items

(a) For line items listed in Group 1, offerors must list all required information including the number of nonstop, direct, and connecting flights available in each direction in each of the five (5) timebands. Offers that do not meet the minimum required flight and service requirement on a line item will not be evaluated.

(b) For line items listed in Group 2 and 3, offerors must list all information required including the number of nonstop and connecting (connect and direct flights must be combined and listed under connect) flights available in each direction. Offers that do not meet the minimum required flight and service requirement on a line item will not be evaluated

SECTION C - DESCRIPTIONS/SPECIFICATIONS/STATEMENT OF WORK (SOW)

C. INTERNATIONAL ROUTES (LINE ITEMS)

2) Contract Line Item Number (CLIN)

3) Offered Line items

(1) CLIN: Each line item number in the Schedule of Items (Attachments 4, 5, and 6) is contained in the COPS identified as:

(2) Description of Requirements: Requirements are listed in the Schedule of Items (Attachments 4, 5, and 6) and described as follows:

(a) The following codes indicate whether either nonstop or connect service is required for each line item:

N – Nonstop service C – Connecting service Note 1: For all line items, connecting service shall have no more than one (1) connecting point en route. For Group 1 and 2 line items, connecting time shall not exceed 210 minutes. For International flights to/from Canada and Mexico, connection time shall not exceed 180 minutes. Group 3 has no connection time limit. Extended Connection line items listed in Attachment 4 and Attachment 5 where total connecting time (origin/destination) shall not exceed 420 minutes and up to two (2) connect points (or one (1) connect point and one (1) direct flight) are allowed. The offeror shall list only valid connect points. No change of airports at connecting points is allowed in offers for international routes.

(3) Offered Line Items

(a) For line items listed in Group 1, offerors shall indicate whether or not they meet the minimum requirements for each line item offered in the “Meet Min” field. Offerors shall list all information required including the number of nonstop, direct, and connecting flights available in each direction in each of the five (5) timebands. Offerors that do not meet the Government minimum requirements on a line item are not allowed to submit an offer for that line item.

(b) For line items listed in Group 2 and 3, offerors shall list all information required including the number of nonstop and connecting (connect and direct flights shall be combined and listed under connect) flights available in each direction. Offerors that do not meet the Government minimum requirements on a line item are not allowed to submit an offer for that line item.

(1) CLIN: Each line item number in the Schedule of Items (Attachments 4, 5, and 6) is contained in the CALM CPSS identified as:

(2) Description of Requirements: Requirements are listed in the Schedule of Items (Attachments 4, 5, and 6) and described as follows:

(a) The following codes indicate whether either nonstop or connect service is required for each line item:

N – Nonstop service C – Connecting service Note 1: For Group 1 and Group 2 line items, connecting service must have no more than one (1) connecting point en route. For Group 1 and 2 line items, connecting time must not exceed 210 minutes. For International flights to/from Canada and Mexico, connection time must not exceed 180 minutes. Group 3 connect service line items have no connection time or connect point limit.

Note 2: For Group 1 and 2 extended connection line items listed in Attachment 4 and Attachment 5 are allowed up to two (2) connect points (or one (1) connect point and one (1) direct flight)and total connecting time (origin/destination) must not exceed 420 minutes. The offeror must list only valid connect points. No change of airports at connecting points is allowed in offers for international routes.

(3) Offered Line Items

(a) For line items listed in Group 1, offerors must list all required information including the number of nonstop, direct, and connecting flights available in each direction in each of the five (5) timebands. Offers that do not meet the minimum required flight and service requirement on a line item will not be evaluated.

(b) For line items listed in Group 2 and 3, offerors must list all information required including the number of nonstop and connecting (connect and direct flights must be combined and listed under connect) flights available in each direction. Offers that do not meet the minimum required flight and service requirement on a line item will not be evaluated.

SECTION C - DESCRIPTIONS/SPECIFICATIONS/STATEMENT OF WORK (SOW)

D. FIFTH FREEDOM OF THE AIR LINE ITEMS

(3) Offered Line items

All flights meeting the minimum solicited requirements shall count towards meeting the minimum number of flights specified in the Schedule of Items (Attachment 4) regardless of the time of day of the flight.

For line items listed in Group 1, offerors shall indicate whether or not they meet the minimum requirements for each line item offered in the “Meet Min” field. Offerors shall list all information required, including the number of nonstop flights available in each direction in each of the five (5) timebands. Offerors that do not meet the Government minimum requirements on a line item are not allowed to submit an offer for that line item.

All flights meeting the minimum solicited requirements must count towards meeting the minimum number of flights specified in the Schedule of Items (Attachment 4) regardless of the time of day of the flight.

(a) For line items listed in Group 1, offerors must list all required information including the number of nonstop flights available in each direction in each of the five (5) timebands. Offers that do not meet the minimum required flight and service requirement on a line item will not be evaluated

SECTION C - DESCRIPTIONS/SPECIFICATIONS/STATEMENT OF WORK (SOW)

E. INTERNATIONAL BUSINESS CLASS LINE ITEMS

1) Contract Line Item Number (CLIN)

(1) CLIN: Each line item number in the Schedule of Items (Attachment 4) is contained in the COPS identified as:

All flights meeting the minimum solicited requirements shall count towards meeting the minimum number of flights specified in the Schedule of Items (Attachment 4) regardless of the time of day of the flight.

For line items listed in Group 1, offerors shall indicate whether or not they meet the minimum requirements for each line item offered in the “Meet Min” field. Offerors shall list all information required including the number of nonstop, direct, and connecting flights available in each direction in each of the five (5) timebands. Offerors that do not meet the Government minimum requirements on a line item are not allowed to submit an offer for that line item.

(1) CLIN: Each line item number in the Schedule of Items (Attachment 4) is contained in the CALM CPSS identified as:

(3) Offered Line items

All flights meeting the minimum solicited requirements must count towards meeting the minimum number of flights specified in the Schedule of Items (Attachment 4) regardless of the time of day of the flight.

For line items listed in Group 1, offerors must list all information required including the number of nonstop, direct, and connecting flights available in each direction in each of the five (5) timebands. Offers that do not meet the Government minimum requirements on a line item will not be evaluated.

SECTION C - DESCRIPTIONS/SPECIFICATIONS/STATEMENT OF WORK (SOW)

C.16 CARRIERS UNDER A CODE-SHARING OR OTHER ARRANGEMENT

(For domestic and international line items, the contract carrier shall make available all service on offered codeshare partner(s).

The offeror shall list in §K.7 Carriers Under A Code-Sharing Arrangement, all airlines providing service over any portion of a line item under a code-sharing arrangement relative to this offer. The offeror shall certify in §K.7 Carriers Under A Code-Sharing Arrangement that its offered codeshare is included in the IATA Bilateral Interline E-ticketing Agreements Table (BIETA). DoD approval is required for all offerors and their U.S. air carrier codeshare partners proposed for service on offered line items prior to award.

For domestic and international line items, the contract carrier shall make available all service on offered codeshare partner(s).

The offeror shall list in §K.7 Carriers Under A Code-Sharing Arrangement, all airlines providing service over any portion of a line item under a code-sharing arrangement relative to this offer. The offeror shall certify in §K.7 Carriers Under A Code-Sharing Arrangement that its offered codeshare is included in the IATA Bilateral Interline E-ticketing Agreements Table (BIETA). If the offeror’s offered codeshare is not included in the BIETA, the codeshare will not be considered for award. DoD approval is required for all offerors and their U.S. air carrier codeshare partners proposed for service on offered line items prior to award.

SECTION G - CONTRACT ADMINISTRATION DATA

G.2 AUDIT OF CONTRACT FARES

B. AUDIT OF VENDOR PERFORMANCE

GSA, or its designee, will conduct routine audits of all commercial distribution and reservation systems to ensure vendor performance. Audits may include, but not be limited to:

- Proper dissemination, display, and loading of fares and rules. The Contractor shall correct any improperly filed or displayed contract fare or rule within two (2) business days of notification. Failure to correct improperly filed or displayed contract fares may result in termination for cause of the awarded line item. Any of these terminated line items can be subsequently re-awarded to another carrier that offers the best value to the Government, at the Government’s discretion.

- Availability of _CA/_CB fares

- Minimum service requirements in line items

- Fuel surcharges

- Codeshares and route restrictions

GSA, or its designee, will conduct routine audits of all commercial distribution and reservation systems to ensure vendor performance. Audits may include, but not be limited to:

- Proper dissemination, display, and loading of fares and rules. The Contractor must correct any improperly filed or displayed contract fare or rule within two (2) business days of notification. Failure to correct improperly filed or displayed contract fares may result in termination for cause of the awarded line item. Any of these terminated line items can be subsequently re-awarded to another carrier that offers the best value to the Government, at the Government’s discretion.

- Availability of all awarded fares (e.g. YCA, _CA, _CB, _CP)

- Minimum service requirements in line items

- Fuel surcharges

- Codeshares and route restrictions

SECTION J – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

J.1 Attachment 1 - Proposal Checklist

J.2 ATTACHMENT 2 - COPS USER MANUAL

J.4 ATTACHMENT 4 - GROUP 1 LINE ITEMS

J.5 ATTACHMENT 5 - GROUP 2 LINE ITEMS

J.6 ATTACHMENT 6 - GROUP 3 LINE ITEMS

All offerors shall submit an electronic copy of the completed proposal checklist items listed below to corey.gerst@gsa.gov, andrea.anderson@gsa.gov, and onthego@gsa.gov. For their records, all offerors are responsible for downloading complete copies of the solicitation, the terms of which are incorporated in the contracts. The technical and pricing proposal (Attachments 4, 5, and 6, Schedule of Items) shall be submitted via the Internet on the City Pair Offer Preparation System (COPS). Attachment 2 provides detailed instructions for submission of the technical and price proposal via the Internet on COPS.

Completed carrier’s commercial fare classification code structure: Offerors shall submit their fare class (bucket) hierarchy listed in relative order of seat availability, beginning with “Y” class, ending with the fare class (bucket) that has the lowest seat availability.

Attachment 2 – COPS User Manual (Incorporated by reference)

Tab 1 – Group 1 Domestic Line Items Tab 2 – Group 1 International Line Items Tab 3 – Group 1 Fifth Freedom Line Items Tab 4 – Group 1 International Non-Extended Connection with Business Class Line Items Tab 5 – Group 1 International Extended Connection Line Items Tab 6 – Group 1 International Extended Connection with Business Class Line Items

Tab 1 – Group 2 Domestic Line Items Tab 2 – Group 2 International Line Items Tab 3 – Group 2 Domestic Extended Connection Line Items Tab 4 – Group 2 International Extended Connection Line Items

Tab 1 – Group 3 Domestic Line Items Tab 2 – Group 3 International Line Items

All offerors must enter and/or upload an electronic copy of the following proposal checklist items listed. For their records, all offerors are responsible for downloading complete copies of the solicitation, the terms of which are incorporated in the contracts. The technical and pricing proposal (Attachments 4, 5, and 6, Schedule of Items) must be submitted via the Internet through the CALM City Pair Source Selection Module. The Vendor User Guide provides detailed instructions for submission of the technical and price proposal via CALM CPSS.

Completed carrier’s commercial fare classification code structure: Offerors must upload in CALM CPSS their fare class (bucket) hierarchy listed in relative order of seat availability, beginning with “Y” class, ending with the fare class (bucket) that has the lowest seat availability.

Attachment 2 - RFP Significant Changes (Incorporated by reference)

Removed tabs

SECTION K – REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS

K.1 – K.10

(Please complete via CALM CPSS)

SECTION K – REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS

K.11 SOLICITATION PROVISIONS INCORPORATED BY FULL TEXT

(Please complete via SAM.gov)

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 OFFEROR SUBMISSION INSTRUCTIONS

L.1 OFFEROR SUBMISSION INSTRUCTIONS

Offerors must examine and follow all RFP instructions. Failure to comply with the instructions in any way may result in a determination that the proposal is not responsive and will not be further evaluated by the Government. The information submitted by the offeror must be in the format specified in the CALM CPSS User Guide.

SECTION M - EVALUATION FACTORS FOR AWARD

M.5 PRICE EVALUATION FOR GROUP 1