General Instructions to Offerors.docx

TCCCC – FAR 52.212-1 Tailored Instructions to Offerors- Commercial Items

1. General Instructions to Offerors. This is an all-electronic solicitation release. No hard copies will be mailed. Amendments to the solicitation will be posted to www.beta.sam.gov. It is the responsibility of each offeror to review the webpage for notice of amendments, updates, or changes to current information. The exclusive responsibility for the source selection will reside with the Government. Proprietary information submitted in response to this solicitation will be protected from unauthorized disclosure as required by Subsection 27 of the Office of Procurement Policy Act as amended (41 U.S.C. 423) as implemented in the FAR. Each offeror is limited to one proposed solution to the solicitation requirement, alternate, multiple proposals are not permitted. Failure to comply with these instructions may result in an offeror’s proposal being excluded from further consideration for award. The request for proposal and corresponding attachments will be unclassified and treated as Source Selection Sensitive Information. Proposal shall not contain classified information. This requirement is set aside for Small Businesses in accordance with (IAW) FAR clause 52.219-6. Proposals received from concerns that are not Small Business concerns will not be considered.

1.1. All proposals must be complete, self-sufficient, and respond directly to the requirements of the solicitation. Any commitments made in the proposal shall become part of the resultant contract. Any significant inconsistency, if unexplained, raises a fundamental issue of the offeror’s understanding and/or ability to perform under a contract. This may be a basis for rejection of the proposal. It is not desirable for the offeror to simply restate or rephrase the Government’s requirements; similarly, for example, it is not desirable for the offeror to generically state the offeror’s capability, approach, etc., to all solicitations for commodities/services. Rather, the offeror’s proposal is expected to contain sufficient details and correspond to the specific requirements in the SOW as applicable under the respective evaluation criteria below. An offeror’s failure to provide adequate details may result in exclusion from further award consideration or the Government assigning levels of weakness, thus increased risk, to the offeror’s proposal. Failure to comply with these instructions may result in an offeror’s proposal being excluded from further consideration for award. Offerors shall submit with their proposal a list of names and telephone numbers of persons authorized to conduct negotiations.

1.2. The evaluation will consist of an evaluation of the Qualifying Criteria and Factors 1-3, Past Performance, Technical, and Price as outlined below. The Government reserves the right to award without discussions. However, after completion of the evaluation, the Government may establish a competitive range and conduct discussions. The Government reserves the right for efficiency purposes to only include the most highly rated proposals in the competitive range. The Government intends to award one contract as a result of this solicitation. The responses shall consist of four (4) separate volumes; Volume I – Qualifying Criteria, Volume II - Past Performance, Volume III – Technical Capability, and Volume IV – Price.

1.3. Government Point of Contact (POC). Exchanges of source selection information between Government and Offerors will be controlled by the Senior Contracting Officer (SCO). Offerors are responsible for ensuring receipt of any communication by the designated officials. Verification of receipt of communications will be done via email. Questions and written requests for clarification shall be done via email only to both POCs. POCs are:

DRAFT INSTRUCTIONS TO OFFERORS

Ms. Sonia Hammons (PCO) sonia.hammons@gsa.gov Telephone: 813-382-9497

Ms. Stella Schoenberg (Contract Specialist) stella.schoenberg@gsa.gov Telephone: 803-530-6123

1.4. Minimum Proposal Acceptance Period. The term “acceptance period,” as used in this provision, means the time period available to the Government to award a contract from the date specified in this solicitation for receipt of proposals. The Government requires a minimum acceptance period of 120 calendar days from the date of receipt of offers. Offerors may specify a longer acceptance period than the Government's minimum requirement.

1.5. Potential Errors. If an Offeror believes requirements in these instructions contain an error, omission, or are unsound or ambiguous, the Offeror shall immediately notify the SCO in writing via email with supporting rationale.

1.6. Electronic Reference Documents. All referenced documents for this solicitation are available on the Beta-Sam website at https://beta.sam.gov. Potential Offerors are encouraged to subscribe for e-mail notifications to be updated when information has been posted to the website for this solicitation.

1.7. Proposal Submission Instructions. See below for further instructions regarding electronic copies and hardcopies. Mailing Instructions for hardcopies. Submit clearly marked hardcopy proposals to:

The hard copy proposal shall be delivered with the following legend marked on the front of the outer packaging: “PROPOSAL FOR GSA ID04200024, DO NOT OPEN MAIL/PACKAGE.” Offerors shall label each hardcopy with separate identifiers, such as “Hardcopy A, Hardcopy B, Hardcopy C.”

Hard copy proposals are to be received by the RFP closing date/time. Hand deliveries are acceptable at the same location as the mailing address. Any proposal received by GSA after the RFP closing date and time is late and shall not be considered for award. In the event of any discrepancy in content between the electronic version and hardcopy version, the electronic version shall control and take precedence. The hardcopy versions of the proposal are also required to be submitted for the Government. Failure to receive the hardcopy versions before the deadline for proposals shall be deemed a material failure by the offeror and the order proposal shall be rejected and ineligible for award because the Government has determined that adhering to the evaluation schedule is essential.

1.8 Electronic Submission Procedures

Proposals shall be submitted electronically in the required file formats within the GSA AASBS Portal. Electronic proposals for this solicitation will only be received via the AASBS Portal. The electronic version of the proposal submitted through the AASBS portal is the official copy of the order proposal for establishing timeliness of receipt by deadline for proposals.

Do not delay AASBS Portal registration, https://portal.fas.gsa.gov. Contact the AASBS Help Desk at 877-472-4877 to complete your AASBS Portal registration. Technical difficulties, if any, encountered by a vendor with the AASBS Portal shall immediately be brought to the attention of the AASBS Help Desk and the GSA contracting POCs. In order to access this RFP in the AASBS Portal for submission of a proposal, all interested parties shall send the exact individual name and the company’s name that individual is registered under in the AASBS Portal via an email to the GSA Points of Contact (POC) at stella.schoenberg@gsa.gov and sonia.hammons@gsa.gov no later than 4:00 pm Eastern Time on TBD. Vendors will not be able to access this RFP in AASBS Portal without providing this requested information to GSA. It is the offeror’s responsibility to ensure vendor registration in the AASBS Portal, notification of AASBS registration to the GSA POC, and submission of the proposal are completed before the RFP closing date and time. Offerors that submit a proposal but fail to properly register in AASBS Portal will result in an “Unregistered Vendor Quote”. An award cannot be made to an “Unregistered Vendor Quote”. An “Unregister Vendor Quote” may be considered failure to submit a proposal via AASBS Portal and may result in the offeror’s exclusion from consideration. Extension of the RFP closing date and time will not be granted due to late registration in the AASBS Portal or failure to provide registration information to the GSA POC in a timely manner.

AASBS Portal requires that information under the ID number in AASBS Portal be an exact match with the information in the System for Award Management (SAM) https://www.sam.gov. An award cannot be made if the following information in each system does not match.

· SAM Legal Business Name

· SAM Doing Business As (DBA)

· SAM Physical Address

· SAM Remittance Address

· Federal Tax ID (Employer’s Identification Number)

· DUNS (Data Universal Numbering System)

Proposal must include confirmation of current SAM registration.

2 PROPOSAL FORMAT AND SUBMISSION REQUIREMENTS

2.1 Proposal Submission Requirements. Format of the proposal volumes and any resulting responses to Evaluations Notices (ENs), if any, shall be provided in electronic format. The titles and contents of the volumes shall be as defined in Table 1, all of which shall be within the required page limits and the number of copies as specified as follows Table 1. Proposal Submission Requirements

I N/A

Qualifying Criteria

No Limit 4*[footnoteRef:1] [1: ** Any pages submitted beyond the page limitation will not be evaluated. A cover page, table of contents, and/or indexes are not required but, if included, do not count toward the page total. Each submission should contain one (1) electronic copy submitted via GSA’s web-based procurement system, https://portal.fas.gsa.gov, AAS Business Systems Portal (AASBS Portal) and three (3) hard copies shall be delivered for a total of four (4) copies. Submission by any other methods shall result in exclusion from consideration and rejection of the entire proposal.

II

Past Performance

36 pages, excluding the following:

III

Technical Capability

20 pages, excluding the following:

IV

Price

2.2 Proposal Format. The following format restrictions shall apply to Offeror’s Initial Proposals:

2.2.1 A page is defined as each face of a sheet of paper containing information. Page size shall be 8.5 x 11 inches, not including foldouts. Foldouts shall not exceed 11 x 17 inches and may be used only for large tables, charts, graphs, diagrams and schematics, not for pages of text. Pages shall be single sided, single spaced, with a minimum of one inch margins on all sides. Text size shall be no less than what is equivalent to Microsoft Word, Times New Roman, 12 point uncompressed font. Tracking, kerning and leading values shall not be changed from the default values of the word processing or page layout software. Pages shall be dated and numbered sequentially by volume. A cover sheet shall be in each volume, clearly marked as to volume number, title, “original” or copy number, solicitation identification, date and the offeror's name. Additionally, each volume shall contain an acronym/abbreviation glossary, and table of contents. The above page format restrictions shall apply to responses to ENs unless otherwise stated during discussions. Embedded tables, charts, graphs, and figures shall be used.

2.2.2 Volume cover sheets, acronym/abbreviations glossary, and table of contents are excluded from the page counts identified in Table 1 above.

3 PROPOSAL CONTENT:

Table 2. Proposal Content

3.1 VOLUME 1 – QUALIFYING CRITERIA. Provide documentation, as required below, in order for the Government to determine if appropriate information is provided for the offeror and is acceptable for the requirement.

3.1.1 Contract Forms and Certifications. Offerors shall include the following data in Qualifying Criteria (Volume 1) in the format indicated.

i. Section 1- Proposal cover letter or proposal cover page (include names, office phone and facsimile numbers, e-mail addresses, and if applicable, cell phone numbers) for proposal POCs. Additionally, Offerors shall submit with their proposal a list of names, email, and telephone numbers of persons authorized to conduct negotiations.

ii. Section 2 – A conformed contract copy from this RFP, to include all amendments, with the original signature of an official authorized to contractually bind the offeror in Block 30a of the SF 1449. The offeror must complete the following sections within the RFP for these criteria:

a. Solicitation, Contract/Order for Commercial Items (Standard Form 1449), Blocks 12, 17, 23, 24 &30

b. All Section K, Representations, Certifications, and Disclosures

c. Clause Fill-Ins

iii. Responsibility Determination Information. To assist in determining contractor responsibility IAW FAR 9.104-3(a), the Offeror shall:

a. Explain how they plan to maintain adequate financial resources for a contract of this magnitude and length;

b. Address a fiscal plan for covering mobilization, unexpected or emergency situations, and initial performance costs prior to recoupment in the form of monthly invoice payments;

c. Provide financial statements for the most recent full fiscal year, plus year-to-date financial information through the last quarter available for the current fiscal year. The year-end financial statements must be certified by an independent accounting firm.

d. If the Offeror intends to rely on internally available working/operation capital, documentation of availability must be submitted. If the Offeror plans to rely on financial support from external sources, documentation of availability and maximum lines of credit available (based upon the inclusion of this contract effort) must be submitted. Evidence of external funding must be provided in the form of a signed and dated letter from the external source.

iv. Teaming arrangements and/or Letters of Intent. If a teaming arrangement is contemplated, provide complete, verifiable information detailing the arrangement, to include any relevant and recent information on previous teaming arrangements with the same partner. Submit information relative to the formation, organization and operation of the business unit. Additional information that should be submitted shall include cost and revenue sharing agreements and any other information which describes the business arrangement. Disclose existing or planned agreements between and among the principals, each company’s responsibility for financial management of the venture, and the business systems contemplated for use by the entity and their location.

v. Exceptions to Terms and Conditions. Exceptions taken to terms and conditions of the RFP, to any of its formal attachments, or to other parts of the solicitation shall be identified. Each exception shall be specifically related to each paragraph and/or specific part of the solicitation to which the exception is taken. Provide rationale in support of the exception and fully explain its impact, if any, on the performance, schedule, cost, and specific requirements of the solicitation. This information shall be provided in the Solicitation Exceptions format below. Failure to comply with the terms and conditions of the solicitation may result in the Offeror being removed from consideration for award.

vi.

vii. Section 3- Executive Summary

3.2 VOLUME II – PAST PERFORMANACE: (FACTOR I)

3.2.1 General Information. Each Offeror shall submit a past performance volume with its proposal. The past performance volume shall be prepared IAW all instructions contained within this Section. Each Offeror’s proposal will be evaluated IAW the evaluation criteria identified in Section XX. Volume II shall contain the following:

3.2.1.1 Volume Organization. The past performance volume shall be organized according to the following general outline:

i. Summary Page the role of the offeror and each subcontractor, teaming partner, and/or joint venture partner for which the offeror is required to provide Past Performance Information Sheets IAW paragraph 3.2.2 below.

ii. Past Performance Information Sheets (PPIS) See 3.2.2 below

iii. Specific Content

iv. Organizational Structure Change History (Not included in page count)

v. Client Authorization Letters by each subcontractor, teaming partner, and/or joint venture partner, authorizing release of adverse past performance information so the offeror can respond to such information. (Not included in page count)

3.2.1.2 Summary page. Describe the role of the Offeror and each subcontractor, teaming partner, and/or joint venture partner. Past Performance Information is required for the Offeror and all subcontractors, teaming partners, and/or joint venture partners that will perform major or critical aspects of the requirement when such information is relevant to the acquisition. Offerors are cautioned that the Government will use data provided by each Offeror in this volume and data obtained from other sources in the evaluation of past performance.

3.2.1.3 Past Performance Information Sheets. Submit information on contracts considered most recent and relevant in demonstrating the ability to perform the proposed effort. The offeror shall submit a maximum of five (5) and a minimum of three (3) Performance Information Sheets identifying active or completed contracts by the prime contractor, either Government or commercial that the Offeror considers most recent and relevant to this acquisition; demonstrating ability to perform the proposed effort. The offeror, at a minimum, must be the prime in at least one (1) of the Past Performance Information Sheet submitted and each effort must have had a minimum of one year of performance elapsed. “Recent” is defined as ongoing contracts or those completed within four (4) years of the date of issuance of the solicitation. Efforts that are determined to be outside the bounds of recency will not be further evaluated. Performance Information Sheets for each contract is limited to three (3) pages. Include rationale supporting the Offeror’s assertion of relevance (“relevant” is defined as similar in scope/requirements). For a description of the characteristics or aspects the Government will consider in determining relevancy, reference Section xxx. The following may be provided as part of the PPIS: Quality and satisfaction rating for contracts completed in the past four years, e.g. Contractor Performance Assessment Reports (CPARs), letters, metrics, customer surveys, independent surveys, etc., which demonstrates customer satisfaction with overall job performance and quality for relevant contracts. The Government requests the offeror provide references including current POCs for /each contract identified. Contact information for each POC and reference shall include both a current phone number and e-mail address. The Government may collect additional references from other sources during the evaluation of past performance.

3.2.1.4 Specific Content. Offerors shall submit information on contracts that are considered relevant in demonstrating the ability to perform the proposed overall effort in the information sheets. The Offeror is required to explain what aspects of the past/current contracts are deemed relevant to the proposed effort and to what aspects of the proposed effort they relate. Applicable information for each contract shall include the following:

1. Identify if the effort was/is for Government and/or private industry

2. Company Being Assessed

3. Contract Title

4. Contract #

5. Description

6. Award Amount

7. Total Contract Value

8. Contract Type

9. Award Date

10. Point of Contact (POC)

11. Phone Number POC

12. Email POC

13. Deliver Date/ Period of Performance

14. Place of Performance

15. Key Subcontractors

16. Offerors shall submit information on contracts that are considered relevant in demonstrating the ability to perform the proposed overall effort in the information sheets. Information sheets shall include specific information for each effort regarding experience IAW the following areas outlined below. NOTE: If the experience in the following areas was not required under the referenced contract, the offeror shall also indicate that it was not applicable or relevant on the Information Sheet. Offerors should clearly show:

a. Provide a brief narrative for each contract or subcontract listed. Explain the nature of the work involved and the extent the work involved was/is similar to the TCCC effort in terms of operations, contract scope, schedule, and risk.

b. Management of the major functional requirements as outlined under the SOW specifically, program management, subcontractor management, assembly, delivery, spiral development and training.

c. Information on problems encountered on contracts and the offeror's corrective actions. This may include a discussion of efforts accomplished by the Offeror to resolve problems encountered on prior contracts as well as past efforts to identify and manage program risk. Merely having problems does not automatically equate to a “No Confidence” rating, since the problems encountered may have been on a more complex program, or an Offeror may have subsequently demonstrated the ability to overcome the problems encountered. The Offeror is required to clearly demonstrate management actions employed in overcoming problems and the effects of those actions in terms of improvements achieved or problems rectified. For example, submittal of quality performance indicators or other management indicators that clearly support that an Offeror has overcome past problems.

3.2.1.5 Organizational Structure Change History. Companies may have acquired, been acquired by, or otherwise merged with other companies, and/or reorganized their divisions, business groups, subsidiary companies, etc. If such changes have taken place during the recency period of relevant past performance efforts submitted, provide a proposal volume a "roadmap" describing all such changes in the organization of your company. A pamphlet or other commercial document describing such reorganizations may suffice. As part of this explanation, show how these changes impact the relevance of any efforts you identify for past performance evaluation/performance confidence assessment. Since the Government may consider past performance information provided by other sources as well as that provided by the Offerors, your "roadmap" should be both specifically applicable to the efforts you identify and general enough to apply to efforts on which the Government receives information from other sources. There is no page limit applied to Organizational Structure/Change History; however, the Offeror is requested to limit the number of pages to the minimum required to clearly articulate the pertinent information.

3.2.1.6 Subcontractor Letters of Consent. Past performance information pertaining to a subcontractor cannot be disclosed to the prime Offeror without the subcontractor’s consent. Proposals must include a Subcontractor Consent Letter executed by each subcontractor, teaming partner, and/or joint venture partner, that will perform major or critical aspects of the requirement, consenting to the release of their past performance information to the prime contractor.

3.2.1.7 Past Performance Questionnaires (PPQ) (See Attachment X). The Government will evaluate the quality and extent of the Offeror’s performance deemed recent and relevant to the requirements of this RFP. The Government will use information submitted by the Offeror and other sources such as other Government offices and commercial sources, to assess performance. Offerors shall send the questionnaire ( Attachment xx) to references on no more than five (5) contracts identified in their PPISs. The completed questionnaires are requested to be received no later than 30 calendar days after issuance of this solicitation. The responsibility to send out the PPQs and ensure receipt by the Government rests solely with the Offeror. Ensure the POC provided is available and knowledgeable of the services/supplies provided under that contract in order to facilitate efficient follow ups as deemed necessary. Completed PPQs shall be sent by the reference directly to the Government POCs identified in the PPQ form. It is highly recommended that Section 1 of the PPQ be pre-filled by the Offeror prior to sending to respondent. Once submitted, the information contained therein shall be considered source selection sensitive and shall not be released to the Offeror. The Government shall bear no responsibility or obligation for distributing, seeking, or following up with POCs about any PPQs. An Offeror’s failure to ensure that the Government receives all of the fully completed PPQs from the POCs by the RFP closing date will not result in the Offeror’s proposal being rejected, but may result in the Government assigning increased doubt in the rating of the offeror the past performance factor.

3.2.1.8 Relevancy will be determined based on contract references reflecting past and present performance over the past four (4) years. Relevancy is defined as contracts that are most similar to this overall effort. Some of the factors in determining relevancy include: similarity of procurements, assembling, performing quality assurance/control, NET Training, duration and magnitude of past efforts (i.e. quantities, contract value). The more the overall effort is similar in all areas, the more relevant it becomes.

3.2.2 When making the relevancy determination the definitions contained within Table 3 below will be utilized:

Table 3 Relevancy Criteria Table

Very Relevant (VR)

Past Performance effort involved essentially the same scope of effort and complexities this solicitation requires.

Relevant (R)

Past Performance effort involved similar scope of effort and complexities this solicitation requires.

Somewhat Relevant (SR)

Past Performance effort involved some of the scope of effort and complexities this solicitation requires.

Not Relevant (NR)

Past Performance effort involved little or none of the scope of effort and complexities this solicitation requires.

3.3 VOLUME III – TECHNICAL : (FACTOR II)

3.3.1 General Information. The following information shall be provided in the written technical proposal and will be evaluated by the Government’s Technical Evaluation Team to assess a technical rating of Acceptable or Unacceptable IAW Section M, Evaluation Factors for Award. The written technical proposal shall address each of the following subfactors, to describe the Offeror’s proposed approach to performing the requirements set forth in the Statement of Work (SOW). In the technical volume, address your technical solution for meeting the Government’s performance or capability requirements of each technical subfactor. SOW references provided are for reference and may not constitute every section of the SOW, or its appendices, in which a subfactor may be applicable. The Government reserves the right to incorporate all or parts of the Offeror’s proposal into the resulting contract.

3.3.1.1 Volume Organization.

i. Cross Reference Matrix

ii. Subfactor One (CASEVAC Materiel (Sets/Kits/Modules/Repair Parts))

iii. Subfactor Two (New Equipment Training (NET) Course)

iv. Subfactor Three (Quality)

v. Subfactor Four (Delivery)

3.3.1.2 Cross Reference Matrix (CRM). The Offeror shall submit CRM for the Technical Volume to help ensure that all solicitation requirements are addressed and to facilitate the Government’s review of the Offeror's proposal. The CRM shall be a single integrated matrix and cross-reference the proposal volume and paragraphs to specific RFP requirements, as well as other parts of the proposal that contain relevant information. The Offeror's CRM may be identical to the format found below or revised such as to add columns to indicate the page number on which information may be found, identify where other relevant information in the proposal is located, or provide other comments. The CRM does not count against any of the proposal page limitations.

Example Cross Reference Matrix (CRM)

Proposal Instruction

Evaluation Factor Section

paragraphs in Section’s xx …

3.3.2 Subfactor 1- CASEVAC Materiel: This subfactor assesses the Offeror’s plan to deliver all associated CASEVAC Sets, Kits, Modules, and Repair Parts IAW the requirements listed in the Statement of Work (SOW). The Offeror shall provide a detailed plan which includes a methodology detailing the Offerors process for procuring, assembling, performing quality assurance/control, and delivery. The Offeror shall:

3.3.2.1 Provide a detailed plan that addresses facilities, storage, personnel, procurement, and assemblage. In the event that the Offeror’s infrastructure is not yet developed to manage the materiel requirements of this program, Offeror shall provide a graphical time-line schedule that addresses start and completion of each event (e.g., securing facilities, interviewing, hiring, human resource actions, training, badging and start work dates.) Offeror shall describe the assemblage of the set/kit/module explaining how instructions/processes/tasks are standardized.

3.3.3 Subfactor 2 - New Equipment Training (NET) Course: This subfactor assesses the Offeror’s approach for structuring training and staffing personnel to effectively accomplish the NET requirements under this contract. The Offeror shall provide a graphical representation for all personnel needed to meet the SOW requirements for the 5-year basic ordering period and the 2-year option ordering period of this contract for each place of performance (See LOM & Appendix A, Tab 2 – “NET Matrix”).

3.3.3.1 Identify and demonstrate that employees shall have the training, experience and qualifications to instruct and/or manage the services for which they will be responsible, IAW SOW 4.4.3.4.

3.3.3.2 Provide a detailed plan to meet all requirements and logistics necessary to deliver a 4-day NET course IAW SOW 4.2 and CASEVAC Net Training Appendix.

3.3.3.3 Provide the methodology used to establish proposed Student-to-Instructor ratios, training plans, and associated deliverables based on the predetermined course sizes and requirements provided in the SOW.

3.3.3.4 Provide a complete staffing/skill (job classification)/manpower matrix to accomplish service requirements, including plans and rationale for personnel utilization (full-time, part-time, temporaries, personal time off, leave, sick leave, Guard/Reserve duty, etc.) and duties for all personnel the Offeror plans to employ.

3.3.3.5 Provide an approach for limiting employee turnover and sustaining trained, qualified, and technically capable personnel throughout the life of the contract.

3.3.4 Subfactor 3- Quality Control Plan: This subfactor assesses the Offeror’s approaches and processes to effectively measure, track, analyze, report, and implement corrective actions. The Quality Control Plan submitted in response to this subfactor shall address performance standards, control of information and physical security IAW SOW 4.4, 4.6, and 4.7. The Offeror shall:

3.3.4.1 Present a Quality Control Plan for your organization, including lines of authority, and provide a proposal that will successfully evaluate compliance, find and document problems, and monitor corrective actions ensuring successful and timely problem resolution. Explain how recurring problems will be prevented.

3.3.4.2 Offeror shall provide a summary of the process controls, inspection methods and standards followed from purchase of all materials and supplies to shipment of modules/sets/items.

3.3.4.3 Describe your organizations system for recording, computing/assessing performance measurement data, and monitoring corrective actions to ensure successful and timely problem resolution.

3.3.4.4 Describe the documents and records your company will develop, maintain, and utilize as part of the Quality Control Plan.

3.3.4.5 Describe the method for gathering information, evaluating performance based on the requirements of the SOW and/or CDRLs, and reporting the results to the Government.

3.3.4.6 Present examples of how the Offeror has successfully implemented quality control and/or inspection procedures to meet contract requirements.

3.3.4.7 Describe the Offeror’s system for documenting instructor currency, performance evaluations, and performance deficiencies. The Offeror shall also describe the tools and methods of evaluation, to include the number of tasks planned per evaluator and frequency.

3.3.5 Subfactor 3- Delivery: Offerors shall describe the proposed production facility or facilities layout to accommodate the proposed process from Delivery Order receipt through delivery of sets/kits/modules. Details shall include: capability and capacity (either in-house or partnership), inventory ordering/delivery network, and test/inspection capability and capacity (either in-house or partnership). The offeror’s layout shall indicate whether the production facility will be dedicated solely to TCCC or if the production facility will be shared. Deliveries are required within 120 days after receipt of delivery order.

3.4 VOLUME IV- PRICE (FACTOR 3)

3.4.1 General Information. The offeror shall submit pricing for all CLINs on RFP Attachment I, Schedule B Pricing Matrix. Offerors shall not re-format or remove cells from the Attachment I Schedule B Pricing Matrix. Submission of the pricing data shall be complete and accurate. The Price Matrix includes all Section B CLINS. Offerors shall submit pricing for all CLINS contained in Attachment I Schedule B Pricing Matrix for each year. All prices will be provided as a Firm Fixed Price per Section B with one T&M CLIN per ordering period, therefore all proposed prices shall be inclusive of all direct (i.e., direct labor, material, travel, and other direct costs) and associated indirect costs plus fee related to each CLIN. The Contracting Officer has determined there is a high probability of adequate price competition on this acquisition. However, if at any time during this acquisition the Contracting Officer determines that adequate price competition no longer exists then offerors may be required to submit information to the extent necessary for the Contracting Officer to determine the reasonableness of price. Additionally, all information related to pricing shall be included in the section of the proposal defined as “Volume IV Price Proposal.” Under no circumstances should pricing data be included elsewhere in the proposal. Unbalanced Pricing may pose an unacceptable risk to the Government and may be a reason to reject an Offeror’s proposal IAW FAR 15.404-1(g) – Unbalanced Pricing. Offers should be sufficiently detailed to demonstrate reasonableness and balance.

3.4.1.1 Volume Organization.

i. Summary Page

ii. Schedule B Pricing Template (Pricing Templates filled out by Offeror)

iii. Prices for Technical Data

3.4.1.1.1 Prices for Technical Data. The proposal shall provide an estimated cost for each report/data identified in the Contract Data Requirements List (CDRL) even though they are not separately priced. The Department of Defense (DoD) requires estimates of data in order to evaluate the cost to the Government of data items IAW DFARS 215.470. Cost for each “not separately priced” data submission shall include a basis of estimate These estimates are to be provided in contractor format as part of the pricing volume.