47QFHA23K0008_T10_08b_Exhibit 2 -Past Performance Questionnaire_ODA.docx
DOCX document 28 KB Posted
- Attached to
- DLIFLC Online Diagnostic Assessments (ODA)
- Solicitation number
- 47QFHA23K0008
- Issued by
-
GSA Federal Acquisition Service
About this file
This document contains a past performance questionnaire for a federal solicitation. The solicitation is seeking proposals to develop 200 Online Diagnostic Assessment Testlets annually. Technical questions are due by June 16, 2023 and proposals are due by July 10, 2023. The selected contractor will provide all personnel, equipment, materials, tools, facilities, transportation, supervision and other items necessary to complete the testlet development. The Government Services Administration Federal Acquisition Service is the contracting agency. The questionnaire is intended to collect performance ratings on quality, personnel, cost control, customer satisfaction, timeliness and business relations for an incumbent contractor being considered for award. Respondents are asked to return the completed questionnaire to three GSA points of contact by July 10 with ratings, comments and confirmation of whether the contractor would be selected again.
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EXHIBIT 02 TO SOLICITATION 47QFHA23K0008
Past Performance Rating for GSA Solicitation 47QFHA23K0008 Project Name: DLIFLC Online Diagnostic Assessment (ODA)
PAST PERFORMANCE QUESTIONNAIRE – DLIFLC Online Diagnostic Assessment (ODA)
Thank you in advance for your assistance in completing this questionnaire. GSA will use your feedback in evaluating past performance during source selection proceedings. The contractor that provided you this form is a potential candidate for award of a contract to create Testlets for the DLIFLC Online Diagnostic Assessment. Please return your completed questionnaire by email to dee.sysengchanh@gsa.gov, matthew.hughes@gsa.gov and christopher.nettey@gsa.gov no later than July 10, 2023, 12:00 pm CDT.
1. Contractor Name:
Role on Project: (Prime/Subcontractor):
2. Contract Number:
| 3. Contractor Address: |
| 4. Contract Type: |
____Firm Fixed Price
____T&M/LH
____Cost Reimbursement ____Other (Please Specify)
| 5. Evaluator Agency/Company Name: |
| 6. Evaluator POC/Phone/Email |
7. Period of Performance:
8. Dollar Amount of Award: $______________ Annual Amount: $______________ Total Dollar Value with Mods:$_____________
FTE:
If your firm was a subcontractor:
Annual Amount: $______________ Total Dollar Value with Mods:$_____________ # Of FTE: ____________
9. Project Title:
10. Description of Contract Service/Scope of Contract:
11. Complexity of Work: Difficult: ____________ Routine: ____________
NOTE: Please use adjectival ratings from attached sheet.
| 12. Evaluation Factor |
| 13. Comments (Attach additional sheets, if necessary.) |
| 14. Rating |
a. Quality of Work
COMMENTS ARE HIGHLY ENCOURAGED/ APPRECIATED ESPECIALLY FOR RATINGS OF EXCEPTIONAL OR UNSATIFACTORY
b. Personnel
COMMENTS ARE HIGHLY ENCOURAGED/ APPRECIATED ESPECIALLY FOR RATINGS OF EXCEPTIONAL OR UNSATIFACTORY
c. Cost/Budget Control
COMMENTS ARE HIGHLY ENCOURAGED/ APPRECIATED ESPECIALLY FOR RATINGS OF EXCEPTIONAL OR UNSATIFACTORY
d. Customer Satisfaction
COMMENTS ARE HIGHLY ENCOURAGED/ APPRECIATED ESPECIALLY FOR RATINGS OF “5” or “0”
1 through 5
| e. Timeliness of Performance / Deliverables |
| COMMENTS ARE HIGHLY ENCOURAGED/ APPRECIATED ESPECIALLY FOR RATINGS OF EXCEPTIONAL OR UNSATIFACTORY |
f. Business Relations
COMMENTS ARE HIGHLY ENCOURAGED/ APPRECIATED ESPECIALLY FOR RATINGS OF EXCEPTIONAL OR UNSATIFACTORY
| g. Overall Performance |
| COMMENTS ARE HIGHLY ENCOURAGED/ APPRECIATED ESPECIALLY FOR RATINGS OF EXCEPTIONAL OR UNSATIFACTORY |
15. Would you select this contractor again? Please explain. (Attach additional sheet if necessary.)
| 16. Name & Date: |
| 17. Title: |
PAST PERFORMANCE RATING GUIDELINES
Summarize Contractor Performance in each of the rating areas. Assign each area a rating of Unsatisfactory, Marginal, Satisfactory, Very Good, and Exceptional. Use the following instructions as guidance in making these evaluations. Please use the comments area on the preceding form to justify the rating given.
| Ratings |
| Quality of Work/ |
Personnel/Service
-Compliance w/contract requirements -Accuracy of reports -Appropriateness of personnel -Technical excellence
Cost/Budget Control
-Within budget -Current, accurate, complete billings -Relationship of negotiated costs to actual -Cost efficiencies -Change orders issued Customer Satisfaction
Customer Satisfaction is a measure of how products and services supplied by a company meet or surpass customer expectation.
On a scale of 1-5 (5 being the highest) please rate and describe your level of satisfaction with the contractor’s performance.
5 - Very satisfied
4 - Somewhat satisfied
3 - Neither satisfied nor dissatisfied
2 -Somewhat dissatisfied
0 - Very dissatisfied
Timeliness of Services/Deliverables
-Met interim milestones -Reliable -Responsive to technical direction -Completed on time Business Relations
-Effective Mgmt -Business like correspondence -Responsive to contract reqmnts -Prompt notification of problems -Reasonable/ cooperative -Flexible -Pro-active
| Unsatisfactory |
| Nonconformances |
are comprising the achievement of contract reqmnts Cost issues are comprising performance
| Delays are compromising achievement of contract reqmts |
| Response is not effective |
| Marginal |
| Nonconformances require major agency resources to ensure achievement of contract reqmnts |
| Cost issues require major agency resources to ensure achievement of contract reqmnts |
| Delays require major agency resources to ensure achievement of contract reqmnts |
| Response is marginally effective |
| Satisfactory |
| Nonconformances |
do not impact achievement of contract reqmnts Cost issues do not impact achievement of contract reqmnts
| Delays do not impact achievement of contract reqmnts |
| Response is usually effective |
| Very Good |
| There are no quality problems/issues, and the contractor has substantially exceeded the contract performance requirements without commensurate additional costs to the Government |
| There are no cost management issues and the Contractor has exceeded the contract requirements, achieving cost savings to the Government. |
| There are no delays |
| Response to inquiries and/or technical, service, administrative issues are effective. |
Exceptional The contractor has demonstrated an exceptional performance level that was significantly in excess of anticipated achievements and is commendable as an example for others. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Exceptional".
The contractor has demonstrated an exceptional performance. It is expected that this rating will be used in those rare circumstances where the contractor achieved cost savings and performance clearly exceeds the performance levels described as "Exceptional".
The contractor has demonstrated an exceptional performance level. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Exceptional".
The contractor has demonstrated an exceptional performance level. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Exceptional".
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