Attachment 2 - Statement of Work for Security Escort Services BPA 2024 01 23.pdf

U.S. General Services Administration Public Buildings Service National Capital Region

STATEMENT OF WORK

WHITE HOUSE COMPLEX SECURITY ESCORT SERVICES

BLANKET PURCHASE AGREEMENT (BPA)

1. GENERAL INFORMATION

1.1. Description of Services

The Contractor shall provide all necessary labor and supervision to perform security escort services for the General Services Administration (GSA) Public Building Service, White House Service Center (WHSC) as needed for ongoing and new service and construction projects on the White House Complex in Washington, DC 20500.

1.2. Place of Performance

1.2.1. White House Complex, Jackson Place, and Blair House (11021060)

1.2.2. Joint Base Anacostia-Bolling Complex (11021122)

1.3. Period of Performance

1.3.1. Base Year - 4/1/2024 through 3/31/2025

1.3.2. Option Year 1 - 4/1/2025 through 3/31/2026

1.3.3. Option Year 2 - 4/1/2026 through 3/31/2027

1.3.4. Option Year 3 - 4/1/2027 through 3/31/2028

1.3.5. Option Year 4 - 4/1/2028 through 3/31/2029

2. BPA SCOPE OF WORK

2.1. General Escort Service Requirements

A. The Escort Supervisor shall receive and accept BPA call orders for escort services associated with recurring services or projects.

B. The Escort Supervisor shall generate Post Orders that adhere to the BPA call orders, mitigate security risks, mitigate environmental risks, describe OSHA-related safety concerns, and ensure that sufficient escort coverage is provided based upon the service or project's unique requirements. The place of performances may include, but are not limited to, an office, hallway, garage, mechanical room, roof, or even an open-air construction site, on a year-round basis.

C. Post Orders should include, but are not limited to, time/shift requirements, place requirements, replacement escort information, basic project information, security concerns, environmental risks, project contractor point of contact, USSS point of contact, and GSA point of contact.

D. The Escort Supervisor shall ensure that escorts are capable, equipped, and knowledgeable about Post Orders prior to assuming post and providing services.

E. The Escort Supervisor will maintain appropriate documentation on incidents and ensure that future Post Orders mitigate potential risks.

F. Security Escorts will escort non-pass holder contractor personnel associated with recurring services or project call orders.

G. Security Escorts will perform a variety of security-related duties and be responsible for reporting security, life and safety concerns, and addressing urgent security issues in a timely manner and in accordance with the BPA call orders and protocol established at the facilities.

2.2. Standard Duties & Responsibilities

The Security Escort shall:

A. Maintain a professional manner and appearance with a visible company logo, visible pass, and wear all OSHA required Personal Protective Equipment as required by the Post Orders. Maintain personal supplies required to fulfill the duties of the Post Orders.

B. Be required to escort and maintain a line of sight of all non-pass holder personnel that are associated with the recurring service or project call order.

C. Be responsible for ensuring that no escorted personnel gain unlawful access and unauthorized access to classified or sensitive information.

D. Be required to perform a variety of security-related duties as defined in the Post Orders.

E. Be knowledgeable, capable, and have sufficient security clearance to perform the duties assigned in the Post Orders.

F. Be responsible for maintaining documentation of all incidents that occur during Post Orders.

G. Be required to report any security incidents, illnesses, injuries, and other incidents to the appropriate authorities within a timely manner. Be familiar with egress routes and life and safety equipment in the vicinity of the Post Orders.

H. Be required to be knowledgeable of the facility's posted rules and regulations and Federal Management Regulations (41 CFR 102-74).

I. Be required to follow USSS guidance and instruction during situations that require USSS response.

J. Be responsible for reporting all potentially hazardous conditions or items in need of repair, such as inoperative lights, locks, security hardware, leaky faucets, toilet stoppages, broken or slippery floor surfaces, blocked egress routes to the GSA Helpdesk at 202-395-3364.

2.3. Management, Administration, Supervision

2.3.1. Ordering Procedures

A. All Orders must be issued by an authorized Contracting Officer

(CO).

B. All Orders less than $2,500 will be issued orally or via GSA Form 300.

C. All Orders exceeding $2,500 will be issued by a Contracting Officer by the issuance of a GSA Form 300. The GSA Form 300 will describe a maximum number of hours for the work indicated.

In addition to the GSA 300, an individual statement of work will be issued describing the project details, unique security requirements, period of performance, and place of performance.

2.3.2. Invoicing Procedures

A. All orders issued via GSA Form 300 will have individual invoicing requirements per the BPA Call Order. These invoicing procedures must be adhered to for timely payment.

B. Orders less than $2,500 may be paid via direct payment to the contractor.

C. In the event of oral orders of $2,500 or less, the Contractor shall not require any additional documentation and/or Task Order to be submitted by the Government and may be processed using the Certified Invoice Procedure.

2.3.3. Additional Recordkeeping

A. Additional records must be submitted in accordance with section

4, Deliverables.

2.3.4. Effort

The number of the Contractor’s personnel may vary according to the specific project assigned; however, Contractor staff commitment is required throughout completion of all projects. Contract payments are based on active times of performance. No payments will be made for inactive periods of time during the projects. The Contractor must manage its staff commitments during such fluctuations among project phases in cooperation with the COR. The Contractor may be expected to perform several projects or tasks simultaneously, without compromising timeliness and quality of services to GSA.

2.3.5. Services

The Government projects are considered to be highly visible. The Contractor is required to furnish all other services necessary to fulfill the undertakings set out in this contract. The Contractor must respond to Government contacts/communications within one (1) normal business day unless otherwise agreed to.

2.3.6. Quality Assurance

The Contractor agrees to develop and comply with a Quality Control Plan in order to furnish the highest quality of skills, exercise sound judgments, and use professional procedures and practices to perform all required services in the most effective, efficient, and economical manner consistent with the requirements herein. Unless specifically authorized by the COR on a case-by-case basis, no submissions may be handwritten.

2.3.7. Job Site Relations

When contract personnel are located on a government job site or otherwise representing the Government, the Contractor will establish and maintain proper businesslike and cooperative relations with all Government and project-related personnel with regard to the following requirements:

A. The dealings of the Contractor shall be with the COR and the CO, but not with Lessors, the Government Client, or other Government contractors and their subcontractors.

B. Contractor personnel will not settle disputes or differences of opinion between prime contractors and their subcontractors, or between subcontractors.

C. Where differences of opinion exist between Contractor personnel and Government personnel, the differences shall not be discussed in the presence of prime contractors or their subcontractors.

D. The Contractor shall not disseminate any information concerning the projects or any information that might be confidential, inflammatory, or derogatory. All requests for information shall immediately be forwarded to the COR before being acted upon.

E. The Contractor shall not issue oral instructions to, or make any agreements with, prime contractors or their representatives which affect the work in material ways, or which may result in disputes or claims.

2.3.8. Appearance of Escort Attire

Escorts must wear appropriate uniforms/proper apparel that clearly identifies employees as employed by the successful Contractor. All uniforms must clearly display the name of the company at all angles. In some instances, non-identifiable uniforms may be required due to the nature of our client. The successful Contractor must also provide uniforms to safeguard all employees based on the work environment. Contractor employees are required to wear OSHA regulated safety gear when working in construction zones. These items include but are not limited to hard hats, safety shoes and safety glasses. Escorts failing to take these safety precautions may be removed from the contract for failing to adhere to safety guidelines. The Contractor will be required to furnish all uniform items. The cost of uniform items shall be factored into the contract price.

The Contractor must submit uniform samples (samples will be returned to the Contractor) to the Contracting Officer (CO) and Contracting Officer Representative (COR) within thirty (30) days after contract award for review and approval.

Recommended: Slacks, blouses, and shirts with collars.

Restricted: No jeans, shorts, tee shirts, halter-tops, open-toe shoes, or jogging apparel.

2.4. Categories of Escort Services

All security escort services provided under this contract shall conform to the requirements outlined in Section 2.1, 2.2, and 2.3, above. Security escort services under this Blanket Purchase Agreement (BPA) will support the following four program areas: Continuous Coverage Escort Services, Project Specific Escort Services, and Recurring Escort Services, and Construction Surveillance Technician Escort Services.

2.4.1. Continuous Coverage Escort Services

A. Contractor shall provide continuous coverage escort services for

24 hours, 7 days a week for any urgent or ad hoc defined projects, in order to provide security escorting services to cover emergent or unforeseen events on the White House Complex. The White House Service Center will provide a 24 hour lead time when requesting these urgent escorting services, in order to give the vendor adequate time to fulfill this requirement.

B. Continuous Coverage Escort Services include all standard duties and services, as described in section 2.2, above.

C. Continuous Coverage Escort Services will be based on an identified need for projects that are urgent in nature or any ad hoc project basis. Ordering will occur in accordance to section 2.3.2, above.

2.4.2. Project Specific Escort Services

A. Project Specific Escort Services are those services the Contractor shall provide in support of individual service/construction/repair projects on the White House Complex.

B. Project Specific Escort Services include all standard duties and services, as described in section 2.2, above.

C. Contractor is responsible for tracking Project Specific Escort Service requests/hours, and providing written notice to the CO and COR, when 50% and 75% of the awarded hours have been requested/billed.

D. If the Contractor fails to notify the CO and COR when 50% and 75% of project specific hours have been requested/billed, the Contractor may be liable for any hours billed to that Project Specific Escort Service, in excess of the awarded hours for the specific Project Specific Escort Service project.

E. Project Specific Escort Services will be based on an identified need for projects. Ordering will occur in accordance to section 2.3.2, above.

2.4.3. Recurring Escort Services

A. Recurring Escort Services are those services the Contractor shall provide in support of various recurring service contracts on the White House Complex.

B. Recurring Escort Services include all standard duties and services, as described in section 2.2, above.

C. Recurring Escort Services will be based on an identified need for projects that are known recurring services that require escort services. Ordering will occur in accordance to section 2.3.2, above.

2.4.4. Construction Surveillance Technician (CSTs) Escort Services A. Construction Surveillance Technicians (CSTs) are cleared individuals who are professionally trained in surveillance techniques and experienced in construction operations. CSTs review the work performed by the Contractor’s personnel and ensure the work is free from security concerns and executed as designed. CSTs report to the Construction Security Manager (CSM) and maintain access to site safes storing any classified drawings or material, if applicable.

B. The Construction Surveillance Technicians (CSTs) are to maintain a constant security presence throughout a project lifecycle. The CSTs will facilitate USSS escort requirements to observe the construction activities. Individuals must have or be able to obtain a TS/SCI clearance with a Construction Surveillance Technician (CST) course certification.

C. The primary duties of CSTs shall be the on-site security working in tandem with the USSS Uniformed Division. They shall provide escorts for the project, documenting nightly construction activities and report any security incidents to the Construction Security Manager (CSM). In addition, they shall maintain access control of the site to ensure appropriate personnel are allowed entry. All information regarding deliveries, site access, and work will be consolidated in a daily log of all of the nightly activities for the Construction Security Manager.

D. Continuous Coverage Escort Services include all standard duties and services, as described in section 2.2, above.

E. Continuous Coverage Escort Services will be based on an identified need for projects that are urgent in nature or any ad hoc project basis. Ordering will occur in accordance to section 2.3.2, above.

3. STANDARDS OF CONDUCT

3.1. The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity, and shall be responsible for taking such disciplinary action with respect to his employees as may be necessary.

3.2. The CO or COR may recommend immediate removal any employee from any or all locations where Contractor personnel who are not performing their duties satisfactorily, has been disqualified for employment suitability, performance suitability, or security reasons, or who is found to be unfit for performing security duties related to the requirements of this project.

4. DELIVERABLES

4.1. Submission Format.

All submissions, unless specifically authorized, shall be provided in the electronic format specified in addition to hardcopy format and provided in accordance with the following schedule:

Deliverable Due Date Copies Hard Copy

Electronic Copy

GSA Form 139 - 5th day of the 1 Y N

Contractor Sign-In/Sign-Out Sheets following month

Invoice Verification Sheets 5th day of the following month

1 Y Y - Excel

Contractor Quality Control Plan

15 days after contract award

1 Y Y - Word

5. KEY PERSONNEL

5.1. General

The Contractor shall utilize personnel as described below and/or otherwise identified in its technical proposal to perform the services required under this contract. All key personnel shall be a professionally-qualified with sufficient security clearance member of its permanent staff.

A. Contractor shall provide full-time staff to ensure adequate supervision, management, and compliance with administrative requirements of the contract.

6. GOVERNMENT FURNISHED PROPERTY/INFORMATION

6.1. Government Furnished Property (GFP)

There is no Government Furnished Property (GFP) associated with this Blanket Purchase Agreement.

6.2. Government Furnished Information (GFI)

Any Government Furnished Information (GFI) associated with this Blanket Purchase Agreement will be specified at the call order level. Information may include project information, security information, and other relevant information.

6.3. Contractor Furnished Property/Items

The Contractor is responsible for providing Contractor personnel with required equipment, technology, uniforms, and supplies to perform the duties of escort services.

7. SECURITY CLEARANCE REQUIREMENTS

7.1. The Contractor must possess a TOP SECRET (TS) Facility Clearance to perform under this contract.

7.2. All Contractor personnel must possess a TS or a TOP SECRET/SENSITIVE

COMPARTMENTED INFORMATION (TS/SCI) security clearance in order to perform under this contract.

7.3. All Contractor employees, if they do not possess at the time of anticipated contract award, must obtain an HSPD-12 security clearance from the General Services Administration.

01/23/2024