47PH0222R0013 Houston (TSA) airport Custodial Services Amendment 0004 Questions and Answers.pdf

Question s Number

Questions and Answers Reference

1 What is the current annual value of the contract for each location?

Answer This current contract period value is $347,057.04, it is not broken down by location

2 What is the current amount for the base year and all option years for all locations?

Answer Base and All Options Value $1,445,861.92 3 Has the scope of work, under the new solicitation remained the same, decreased or increased compared to the current Solicitation contract?

Answer Some areas of the scope have increased.

4 In the last five years has the scope of work changed?

Answer Yes, to include Frequently Touched Surfaces due to coronavirus called SARS-CoV-2, hand sanitizer, and recycling B.2.2

5 Does the previous contractor compete this solicitation contract?

Answer That information is not available to the government 6 What is the current contract term (1 base year and 4 option years)?

Answer 1 Base and 4 option years 7 Can you give us the current personnel number?

Answer No. We have provided the government's personnel estimate as part of the L-1 Management Plan Worksheet.

Atch L-1

8 Can you provide how many senior employees and how long they have each been employed?

Answer That information is not available to the government 9 Can you give us the current supply estimated cost, including paper products and chemicals?

10 Can you give us the current monthly contract amounts for each location?

Answer Monthly Standard Custodial Services: $22,640.00/mo., Routine Cleaning of Frequently Touched Surfaces: $1,657.92/mo.

A.1.7

11 Can you give us an estimate of the daily population for each facility?

Answer George Bush 1,125 William Hobby 250 12 Who is the incumbent contractor?

Answer Ninety Five South, Inc. A.1.7 13 Can you give us the Pest control the Ground services price per month, year contract for each location?

Answer That information is not available to the government, grounds are not included

14 What is the current contract number?

Answer 47PH0218C0004 A.1.7 15 How many personnel the current contractor provide at the present time?

Answer The government’s provides personnel estimate as part of the L-1 Management Plan Worksheet.

16 Who is the subcontractor for Pest control and the lawn care, Land scaping, and snow removal?

17 How often the pest control needs to be done monthly quarterly

Annually?

Answer The plan should include integrated methods, routine site inspections and maintenance, routine pest inspections, pest populations monitoring, evaluation of the need for pest control and one or more pest control methods

C.9.12.6

18 Who Currently Provides snow removal Answer Not applicable C.9.5.3 19 Does the Government provide Waste and Recycle services, if not who is the contractor?

Answer The Contractor shall furnish all necessary labor and supervision to provide recycling services as described herein

C.9.10.2.1

20 Who is provides the lightbulbs?

Answer The contractor shall supply and install light bulbs, tubes, ballasts, and starters as needed.

Section C6

21 Who provides the Waste services?

Answer The airports handle the waste services.

22 What is the cost of the light bulbs and labor?

Answer That information is not available to the government 23 On sheet L-1 MANAGEMENT PLAN can we know how they got that annual productive number?

Answer The L-1 is based on the government's estimating tool.

24 Adding to this, what do you mean by annual productive?

Answer Annual productive is the hours of actual contract performance.

25 During the walkthrough we were not shown the restrooms at IAH.

Can we get a count on how many restrooms(male and female), toilet fixtures, stalls, paper dispensers, & soap dispensers.

Answer The TSA spaces at George Bush airport does not have restrooms 26 Is there designated parking for us? If so, where would the parking be located?

Answer Contractor Parking Lot in Terminal A (Hang Tag issued) 27 On the pricing sheet it shows per (x), can you provide all count of blinds, windows, and exact square footage?

Answer 25 windows and blinds 28 The areas that do have windows are part of the exterior window contract with the City of Houston, so can you clarify which windows will need service?

Answer The interior windows within the TSA spaces 29 Is there a specific level of clearance required for this contract?

Answer The contractor and all contract employees required to work at the George Bush Intercontinental Airport and William Hobby Airport under this contract, must comply with all security requirements set forth by the Airport’s Security Office

C.1.2.5

30 P.8 – A. 1.7 - SOW changes: SOW states that “currently the custodial . . .” - Can the government please explain

Answer The government means this contract covers both airports A.1.7 31 How the description of services/scope of work has changed?

Answer To include Frequently Touched Surfaces due to coronavirus called

SARS-CoV-2, hand sanitizers, and recycling B.2.2

32 P.11 – B.5.1: Will the government provide the square footage of these spaces so the offerors can submit an accurate cost for this requirement?

Answer Yes, the government will provide the square footage if or when blocks of cleanable space of any size are expected to remain unoccupied for at least 180 calendar days

B.5.1

33 P.18 - Incumbent Staff: We understand the government cannot release the names of the incumbent employees. Does the incumbent have the first right of refusal? How many staff are currently working on the contract? How many incumbents have been there 5 years and over? This information will ensure the cost of vacation accrual is included.

Answer The government cannot provide that information. The provide L-1 is the government’s estimate

34 P.23 - Escorting: C.1.2.14 Can the government confirm if the contractor employee will need to be escorted even after being cleared?

Answer No. The employees will not be escorted throughout the airports however, in the TSA spaces a TSA employee will always be present.

35 P.39 - C.3.5 Custodial Closets: Regarding the allowable equipment lockers for contractor storage at Bush, is there a central location or can one be placed at each terminal? Where the incumbent currently has custodial closets?

Answer The government does not provide storage space under this contract.

36 P.44 - C.7.0.3 Transition Phase: Can the government please confirm that the offeror can include prices for staff hours and services during this transition phase? If so, is there a section on the pricing sheet to include this cost?

Answer The transition phase (60 days prior to contract start) does not require normal custodial staff. It is a time for GSA and the service provider's corporate office to ensure performance is ready to begin on day 1 of the contract. Any costs should be built in to overhead.

37 P.52 – C.9.5.1.7 Dispensers: Can the government clarify if the contractor is responsible for the replacement of the hand sanitizer dispensers and paper towel dispensers if broken? If so, is this cost approved to be included in the cost proposal?

Answer Initial dispensers’ cost are approved to be included in the proposal but replacement cost shall be handled on as needed basis through task orders process

38 P.62 – C.9.10 – Solid Waste/Trash/Recycling Management: Is there a central location for the trash/recyclables bins or are they located at each terminal? Will a golf cart or truck be needed to transport the trash/recyclables?

Answer Each terminal has access to a dumpster however, due to the airport construction the dumpster may be moved

39 P.63 - C.9.10.1.2 - Solid Waste/Trash Collection: Where are the recyclables and trash currently being stored? How far are each trash dispensers from each terminal?

Answer Each terminal has access to a dumpster however, due to airport construction the dumpster may be moved

40 P.68 - C.9.12.5 - Pest Control & P.56 C.9.5.2.3 Window Washing: Do the vendors, i.e., pest control, window cleaner/required vendors need to be submitted with the offer?

Will these vendors need to complete the background check process and be cleared before being able to perform the work or do they just need to be with an approved contract employee who is cleared?

Answer Prior to initiation of services, the Contractor shall submit to the CO or their designee for approval a written Pest Control Plan within 15 calendar days following the initial assessment. The subcontractor can be escorted by a cleared contract employee

C.9.12.6

41 P.148 - L.12 – (a) Management approach, #4: This section indicates to “include resumes to show minimally acceptable qualification.”

Can the government confirm only the Custodial Supervisor's resume is required to be submitted with the proposal as outlined in Section L of the proposal? Can the government also confirm that if the proposed Custodial Supervisor(s) submitted with the proposal changes, or if this candidate is no longer available at the time of the award and/or contract start date, that the offer can resubmit additional proposed candidates for the position?

Answer Propose all Key Personnel to include job classifications and responsibilities. Include resumes to show the minimally acceptable qualifications. Clearly identify those positions that will be in a supervisory position (Reference C.1.2.1). The Contractor must submit to the Contracting Officer all proposed substitutions, in writing, at least thirty (30) days in advance (sixty (60) days if security clearance must be obtained) of any proposed substitution and provide the information required by the paragraph below.

L.12 Management Approach/C.1.2.

42 P.149 – L.12 (a) Management approach, #8: Cleaning schedule:

What is current incumbent’s required cleaning schedule?

Answer The cleaning schedule is considered the Contractor’s efficient approach to the work and shall not limit the Contractor to specific levels of staffing, means or methods.

C.9.15

43 P.151 – L.12 (c) Management Plan Worksheet; Government Staffing baselines: Can the government please explain the details of Lines 9 and 10 in Figure L-1? How many staff are included in the example provided? Are these staffing hours and figures the baseline for just the Hobby Airport? Or is this the baseline of staff required for the Intercontinental Airport as well? What is the minimum number of custodial supervisors and custodian staff and staff hours required for each airport?

Answer The L-1 is based on the government's estimating tool. Figure L-1 indicates the government’s baseline manpower projection for both airports. The projection is not intended to mandate the staffing plan and/or labor mix utilized to fulfill this requirement.

44 What are the required shifts for this contract?

Answer The government does not mandate the scheduling of the offeror’s personnel

45 Can you identify all TSA leased the areas of service that may contain flooring with asbestos material, such as Vinyl Asbestos Tile

(VAT)?

Answer The government does not presently have this information but will provide it once it becomes available.

46 How many Hand Sanitizer Stations/Dispensers are to be serviced by the Contractor in all TSA leased areas for both Airport locations?

Answer Currently there are no stations installed in the areas. The government anticipates the need for approximately 10 stations at Hobby and 15 at George Bush airport.

47 What are the manufacturers/brand(s) and models of the many Hand Sanitizer Stations/Dispensers to be serviced by the Contractor in all TSA leased areas located at both Airports?

Answer Currently there are no stations installed in the areas. Therefore, manufacturer and brand should be proposed by the service provider.

48 What are the manufacturers/brand(s) and models of the many soap and towel dispensers to be serviced by the Contractor in all TSA breakroom areas located at both Airports?

Answer The government does not presently have this information but will provide manufacturers/brand(s) and models once they become available.

49 Can you specify and identify which ‘ground floor only’ exterior windows area(s) will be cleaned annually for each airport?

Answer Not applicable, the City of Houston cleans the exterior windows 50 What is the square footage of the VCT/LVT flooring areas for the leased TSA areas of service for each Airport locations?

Answer The TSA spaces flooring is tiled or carpeted 51 What is the square footage of the Carpeted areas for the leased

TSA areas of service for each Airport locations?

Answer George Bush Carpet - 6,746 square feet William Hobby 2,411 square feet

52 What is the square footage of the hard flooring surface areas for the leased TSA areas of service for each Airport locations?

Answer George Bush Tile - 10,221 square feet William Hobby Tile - 1,635 square feet

53 Please clarify, are there ample dedicated secure Janitorial closets and/or storage space(s) provided for the storing of daily cleaning equipment and supplies onsite for the leased TSA areas of service for each Airport locations?

54 What are the total number of restrooms to be cleaned for the leased TSA areas of service for each Airport locations?

Answer William Hobby has 2 restrooms 55 Based on the Scope of Work and during the Pre-Proposal

Conference, we were again advised to include the resume of the proposed Supervisor and all key personnel. Also, it was strongly suggested that any resumes submitted with the proposal are to be the same candidates supporting the contract upon award. While this is our usual practice to include in the proposal our proposed personnel, for a small business to remain competitive, wouldn’t this requirement be considered an undue burden by the Government to require a Contractor to guarantee the availability of any and all submitted candidate(s) for such a lengthy future timeline (4-6 months) at a future award and commencement date?

Answer No 56 Please clarify, will the Contractor be responsible for collecting, sorting, removal, disposal, and final cost and fees for removal of all collected recycled materials in the leased TSA areas of service for each Airport locations under this contract?

Answer The Contractor shall furnish all necessary labor and supervision to provide recycling services as described herein. All recyclable materials shall be collected for removal from the premises.

Overflow of materials from containers shall be picked up from the floor of the area used to collect and consolidate the materials.

Arrange for the removal of recyclables from the premises. Be responsible for all fees, if any, associated with recycling

C.9.10.2.1

57 Will the proposal due date be extended?

Answer Yes, the new due date for the proposal is January 3, 2023 58 What is the name of the company/vendor currently providing

Recycling Removal service (recycler) for the leased TSA areas of service for each Airport locations under this contract?

59 What is the current frequency of Recycling Removal service

(recycler) for the leased TSA areas of service for each Airport locations under this contract?

Answer This information is unavailable as the current contract does not require recycling.

60 What is the current frequency of Pest Control contract visits in the leased TSA areas of service for each Airport locations under this contract?

61 What is the name of the company/vendor currently providing Pest

Control service visits in the leased TSA areas of service for each Airport locations under this contract?

62 How many current employees are currently working at Hobby

Airport?

Answer The L-1 is based on the government's estimating tool and its baseline

63 How many current employees are currently working at George Bush Airport?

64 Is there a staffing level requirement or can the government provide the current staff levels being used by the incumbent contractor for both airports (George Bush and Hobby)?

65 Can the government provide an annual estimated quantity for supplies for each airport ?

Toilet Tissue Trash Bags Paper towels Light Bulbs Hand Soap Hand Sanitize

66 When adding up the space listed out in the charts the resulting number is higher than the listed total square footage. Please confirm the net cleaning area.

Answer George Bush Net Cleaning area: 15,321 SF + 1,646 SF. William Hobby Net Cleaning area 4046 SF

C.1.1

67 Does the entirety of the pre-site visit PowerPoint presentation need to be included in the proposal? Additionally, for each amendment document listed “1. Pre-proposal presentation, Site visit sign-in sheet, Pre-proposal conference attendance sheet, Corrected George Bush Intercontinental Airport zip code to 77032 from 77061 on the pre-proposal power point slides” where should we include the signature for each document?

Answer Please review the attachments labeled SF-30 47PH0222R0013 Amendment 0001, 0002, and 0003 and complete 15a, b, and c

68 n Figure L-3 Contractor Experience Worksheet, the questions are different than the sample Worksheet listed in the Solicitation.

Please confirm Figure L-3 Contractor Experience Worksheet is finalized.

Answer A new form will be uploaded in the amendment 69 How many storage areas/janitorial closets are available to use per

Terminal in George Bush Airport?

70 Is there a collective Bargaining agreement?

Answer Currently there is no collective bargaining agreement 71 Where at the dumpsters located at both airports?

Answer Each terminal has access to a dumpster however, due to the airport construction the dumpster may be moved

72 Where is the employee parking located for both airports?

Answer Contractor parking lot Terminal A in George Bush (Hang Tag issued)

73 Who will be sponsor for receiving badges Answer TSA staff at each airport.

75 What’s insurance requirement at Hobby Answer Note: The following kinds and minimum amount of insurance are required, and evidence of insurance is to be provided to the Contracting Officer prior to issuance of the Notice to Proceed:

Workers Compensation and Employer’s Liability, General Liability Insurance, Automobile Liability Insurance.

FAR 52.228-5

76 I know that Bush doesn’t have any storage area. Does this apply to Hobby as well?

77 With regard to parking, is there a designated area to park or will it be inside the garage?

Answer Contractor parking lot Terminal A (Hang Tag issued) 78 Are there specific times in Hobby that the areas need to be cleaned?

Answer Times are available in section C.1.7.2 of the specification C.1.7.2 79 Do you want the prices separated by airport or can it be combined?

Answer Prices need to be submitted in accordance with attachment B-3 of the solicitation.

80 Are the Past Performance Questionnaires Mandatory?

Answer The offeror must submit a Past Performance Questionnaire on the 3 projects used for the Experience factor.

L.12

81 What are the heights of the bulbs, tubes, and/or ballasts that fall under this contract?

Answer The ceiling heights are approximately 12 feet high. The light bulbs are T-8 fluorescent light bulbs, 24 and 48 inches long.

82 How many closets are available and what dimensions are they?

83 Will service be only during these hours, or is service required 24 hours a day during 3 shifts?

Answer Required hours are listed in section C.1.7.2 of the specification.

Coverage hours are between 6 am and 11 pm Central time.

84 Can monthly supply usage be available? What is the quantity of the Hand Sanitizer Station and Wall Mount Unit Dispensers?

85 Due to Security Costs being applicable to each of our employees, we would require the number of custodians required. How many people are currently assigned to this contract?

86 Does a Trash Compactor exist on property?

Answer Yes 87 Please clarify, does “line Item” consist of an annual cost for the subcontractor?

Answer Line item means a separate line item of the base contract. H.6.8 88 To confirm, pest control is not included in this contract to confirm?

Answer Prior to initiation of services, the Contractor shall submit to the

CO or their designee for approval a written Pest Control Plan within 15 calendar days following the initial assessment.

C.9.12.6

89 For the consumables do you have a current usage or at least a list of current items?

90 Are any of the employees current union employees?

Answer No 91 Can uniforms consist of company polo and black/khaki slacks?

Answer Contractor personnel shall present a neat appearance and be easily recognized. This shall be accomplished by wearing uniforms bearing the name of the company and employee name

C.1.2.9

92 How long does the background check take?

Answer Approximately one week 93 Is the minimum wage at $15 like other Houston area accounts are?

Answer FAR 52.222-55 Minimum Wages for Contractor Workers Under

Executive Order 14026 or federal contractors will be increasing from $15.00 per hour to $16.20 per hour, effective January 1, 2023.

FAR 52.222-55

94 The rate of holiday pay is time and a half?

Answer According to the DOL "A contractor may substitute for any of the named holidays another day off with pay in accordance with a plan communicated to the employees involved." Time and a half is not a requirement and the government does not reimburse the bonus portion of overtime or holiday pay.

95 Is there an office area for custodial staff?

Answer No 96 Is the supervisor full time?

Answer Yes 97 Does the lighting personnel have to be a licensed electrician?

Answer Contractor shall use qualified and experienced personnel to perform any required work.

Section C6

98 Any bond requirement?

Answer The bond requirement falls under FAR 52.228-2 Additional Bond

Security.

99 How are employees to bring supplies and equipment into the airport as there does not appear to be on-site storage?

Answer The City of Houston allows the incumbent to bring supplies through Terminal D and use their storage cabinet.

100 Can the same employee the light bulb maintenance at both locations?

101 Is an Executive Housekeeping certification necessary to perform this contract?

Answer Each supervisory employee must maintain a current certification in Advanced Custodial Technician from the Cleaning Management Institute (CMI) or equivalent.

C.1.2.1

102 Can the government confirm if the offeror must be registered under SAM.gov to qualify as the prime contractor?

Answer Vendors must be registered in the System for Award Management (SAM) at http://www.sam.gov, in order to be considered for the award.

A.1.3

103 Page 14-15, C.1.1 Scope of Work – when calculating the rentable square footage for each space per airport, we noticed that Hobby airport totaled to 4,204 sq ft (solicitation states 4,046 sq ft) and Bush totaled 15,048 sq ft (solicitation states 15,321 sq ft). Can the government confirm the space location square footages specified in the solicitation are correct?

Answer George Bush Net Cleaning area: 15,321 SF + 1,646 SF. William Hobby Net Cleaning area 4046 SF

104 Can a task frequency list be provided for services in this requirement?

Answer A task list is not a product the government provides 105 Can the government provide a supply/materials list and what the approximate usage was for each over the last year?

106 Can a building layout/drawing of all serviceable locations be provided for each airport?

Answer A layout will be included with the amendment 107 Can an approximate number of TSA/GSA employees that are utilizing those space locations referenced in the Specification document?

Answer George Bush 1125 William Hobby 250 108 What is the total square footage of the carpeted areas to be serviced for each airport?

Answer George Bush Carpet - 6,746 square feet William Hobby 2,411 square feet

109 What is the total square footage of the vinyl flooring areas to be serviced for each airport?

110 What is the total square footage of the hard wood flooring areas to be serviced for each airport?

Answer No hardwood 111 Can the number of urinals and toilets be provided for those space locations referenced in the Specification document?

Answer One toilet in each restroom in the William Hobby TSA space 112 Can the total number of water fountains be provided for those space locations referenced in the Specification document?

Answer There are no water fountains in TSA spaces.

113 Can the total number of hand sanitizer dispenser/stations be provided?

Answer Currently there are no stations installed in the areas. The government anticipates the need for approximately 10 stations at Hobby and 15 at George Bush airport.

114 Page 55, C.9.5.1.17 – what is the scope of work for the annual washing of the venetian blinds?

Answer Wash all venetian blinds C.9.5.1.17 115 For the installation of light bulbs/tubes/ballasts/starters, will the government be supplying a scissor lift/step ladder or will the contractor be responsible for this equipment?

Answer No, the contractor will be responsible for any equipment 116 Can the government provide a list of the lighting equipment (bulbs, tubes, ballasts, starters, etc.) with required specifications (ex.

lengths, wattage, gas types)?

Answer The light bulbs are T-8 fluorescent light bulbs, 24 and 48 inches long.

117 Can the government provide the approximate replacement count for each lighting equipment for the last year?

118 Doe the government have a scope for disposal of lighting equipment. Some light bulbs/tubes/ballasts will require special disposal depending on the type of gas within.

Answer The lighting equipment must be recycled in accordance with the service provider's proposed recycling plan.

120 Can the government confirm what equipment, supplies, consumables will be provided to the contractor?

Answer Please see page 39 in the specification for government furnished property

SECTION C3

121 Is it permissible to store the pesticides on-site? And if so, what license is required to the chemicals on-site?

Answer No, pesticides are not stored on site 122 Can the government confirm that there are janitorial closets on-site for contractor use?

123 Will the government confirm that a Project Manager is also considered Key Personnel for the purpose of the submission of resumes along with a Custodial Supervisor for this contract?

Answer A detailed resume shall be submitted to the CO or their designee for approval prior to the assignment of the project manager to the Contract

C.1.2.1

During the Site Visit, only TSA offices, break rooms, and restrooms were shown. For clarification, are contractors not responsible for public restrooms, retail stores, public waiting areas, etc.?

Answer This contract covers TSA's leased spaces

125 Are figures B-1 for SCA DOL Custodial Contracts TSA George Bush Airport and William Hobby Airport required to be submitted on the proposal deadline?

Answer Figure B-1, Contractor Staffing Declaration, must be completed by the contractor and submitted to the Contracting Officer (CO) 21 calendar days prior to the contract start date.

B.1

126 For figure L 3 Contractor Experience Worksheet, are janitorial contractors required to have experience in the following:

Answer No, the corrected L-3 is uploaded

127 Are contractors responsible for consumables such as toilet paper, paper towels, trash liners, hand soap, etc.?

128 Are janitorial contractors responsible for building maintenance such as light bulb replacement, plumbing, HVAC, etc.?

Answer No, the contract does not cover building maintenance. The contractor shall supply and install light bulbs, tubes, ballasts, and starters as needed

C.12.1