4773_Appendix_D_Price_Proposal_Final.xlsx

This is a Price Proposal template document for the City of Chandler's Utility Services Customer Portal Request for Proposals (RFP), identified as solicitation number PW4-920-4773. The City of Chandler, located in Maricopa County, Arizona, is seeking a comprehensive digital platform that enables utility customers to manage services, access billing information, and interact with the city's utility department online. The RFP was posted on July 2, 2024, with proposals due by August 1, 2024, providing offerors approximately 30 days to prepare and submit comprehensive proposals. The solicitation is open to all qualified vendors capable of meeting the city's utility services customer portal requirements, with no specific set-aside designations or enterprise restrictions noted.

The price proposal template requires offerors to complete pricing across five sections: hosted services and technical support with annual escalation rates, implementation and setup configuration service fees, pricing assumptions, hourly rates for change orders by labor role, and optional modules or supplemental services such as a non-production environment. Specific budget ranges, award values, and evaluation criteria are not detailed in the template itself. The procurement does not identify an incumbent vendor or describe the current environment being replaced. Prospective bidders must demonstrate technical proficiency, understanding of municipal utility service needs, system integration capabilities, and ability to deliver a user-friendly portal that enhances digital service delivery for Chandler residents and utility customers.