47 - Military OneSource - Overview Slidedeck.pptx

Military OneSource Connecting You to Your Best MilLife http://www.MilitaryOneSource.mil

Table of Contents

www.MilitaryOneSource.mil • 800-342-9647

Connecting You to Your Best MilLife Military OneSource:

Your 24/7 connection to information, answers and support.

Your one source for your best MilLife.

Dedicated to the military community — service members, military spouses, families and survivors Helping you take full advantage of all the benefits and resources you have available Operated under the direction of the Deputy Assistant Secretary of Defense for Military Community and Family Policy

More Ways We Serve You A single source of information and assistance for service members and military families Private, discreet, individualized support Free, tailored, confidential Trustworthy information and resources

— from the Defense Department

Serving Our Military Community Worldwide Here’s who is eligible for Military OneSource services:

All active duty, National Guard and Reserve Component service members, regardless of activation status Immediate family members Coast Guard, when activated with the Navy Expeditionary civilians, 90 days pre- until 180 days post-deployment Retired or discharged honorably to include a general discharge, up to 365 days post- separation or retirement Survivors: non-remarried spouses and children

Connecting You to Support and Resources

Confidential Non-medical Counseling Spouse Education and Career Opportunities Health and Wellness Coaching Wounded Warrior and Caregivers Education New MilParent Adoption Document Translation & Language Interpretation Peer-to-Peer Support Spouse Relocation and Transition Special Needs Elder Care Building Healthy Relationships Transitioning Veterans Financial and Tax Consultation

Privacy Protections Personal information is secure. Each user is treated confidentially and with respect, regardless of rank Privacy protections ensure your personal information will not be:

Provided to the military or chain of command Shared with family or friends Released to other agencies

Privacy exceptions include the following duty-to-warn situations:

Suspected family maltreatment – domestic violence, child or elder abuse or neglect Harm to self or others Illegal activity

Non-medical Counseling to Help You Be Your Best Confidential non-medical counseling:

For service members and military families Private, at no cost, not reported to command Short-term, up to 12 sessions Connects you – or immediate family members – to counseling from licensed mental health clinicians Helps with issues such as:

Improving relationships at home and work Stress management Marital and communication issues Adjustment and deployment difficulties Parenting skills Grief or loss

How to Access Non-medical Counseling You can connect with Military OneSource 24/7/365 from anywhere in the world to arrange your session:

Counseling services are offered via:

Telephone Online chat Secure, live video session Face-to-Face

Face-to-face sessions are also available through the Military and Family Life Counseling Program at installations worldwide

What Non-medical Counseling Doesn’t Cover Non-medical counseling is NOT appropriate for:

Long-term counseling and support Post-traumatic stress disorder Psychological or fitness-for-duty evaluations Addictions Mental health diagnoses requiring medication Determining a medical diagnosis Crisis situations If issues fall outside the scope of non-medical counseling, persons will be referred to a treatment center, TRICARE or another service.

Doesn’t Cover

Specialty Consultations (1 of 4)

Health and Wellness Coaching Personal coaches to help you set and reach goals to lose weight, manage stress, tackle transitions or make more healthy lifestyle changes.

Peer-to-Peer These free, confidential consultations provide opportunities for you to discuss personal or career challenges or aspirations with someone who’s been there

Wounded Warrior Get immediate assistance for issues related to health care, resources, facilities and benefits — for eligible wounded, ill or injured service members, veterans and their caregivers.

Specialty Consultations (2 of 4)

Special Needs Consultants are knowledgeable about the range of military programs and assistance for caregiving, education and more for family members with special needs – both children and adults.

Adoption Adoption consultants are specially trained in military adoptions and can help you navigate the process.

Elder Care Trained consultants can answer questions and help you access resources and support services for your older family member. Get help understanding benefits from the VA and Medicaid, learn how to find in-home care and facilities and get referrals for programs.

Specialty Consultations (3 of 4)

Building Healthy Relationships Consultants provide personalized support tailored to strengthen your relationships by helping you set goals and boost your communication skills.

Education From pre-school to college tuition, education consultants can connect you to resources for service members, for military spouses and military children.

Spouse Relocation and Transition Personalized help with moving and transition for military spouses. Get help with managing moving plans, housing allowances, shipment and storage, and more.

Specialty Consultations (4 of 4)

New MilParent Expectant parents and parent of children age five and under can get personalized consultant support and resources for self-care, sleep issues, toilet training, managing difficult behaviors, solo parenting, finding child care and more.

Transitioning Veterans Consultants provide personalized support to service members in the process of transitioning to civilian life. Get help identifying goals, navigating benefits and resources like VA assistance, and preparing for civilian career and education opportunities.

Interactive Tools and Services Military OneSource offers a wealth of interactive tools and services to help service members and military families:

Financial Counseling MilTax Services Language Services Caregiver Support The Spouse Education and Career Opportunities program Mobile Resilience Tools and more

Interactive Tools and Services, 1 of 6 Financial Counseling Learn how to take control of your finances. Accredited financial counselors can assist with:

Setting up a budget Evaluating savings, retirement plans and investment plans Reviewing college savings and tuition programs Understanding housing finances Learning how to manage debt — such as negotiating late fees, payment plans These independent, certified counselors can help you understand and weigh options for the best fit.

Interactive Tools and Services, 2 of 6 MilTax: 100% Free Tax Services for the Military Take command of your taxes with free tax services:

Easy-to-use software for FREE preparing and e-filing your taxes online.

No hidden fees or surprises – MilTax is always 100% free.

Free support from expert consultants trained in tax considerations for the military Made for military life. MilTax software accounts for everything from multiple moves to combat pay.

Interactive Tools and Services, 3 of 6 Language Services: Free translation and interpretation services For eligible service members and family members moving overseas Non-English-speaking family members Simultaneous language interpretation services via phone for Military OneSource consultations.

Document translation for more than 150 languages Notarized, certified translations of many official documents — such as leases, marriage licenses, birth certificates, school transcripts and more.

Interactive Tools and Services, 4 of 6 Caregiver Support Services Support includes Military Caregiver PEER Forums and virtual forums Specialized resources, monthly events and webinars Specially trained, master’s-level consultants For assistance with your service member or family member For your own non-medical counseling Military OneSource provides military caregivers with tailored information and resources

Interactive Tools and Services, 5 of 6 Spouse Education and Career Opportunities Military OneSource is your connection to SECO — employment and education for military spouses worldwide.

Personalized guidance from career coaches Get assistance with:

Career exploration Education, training and licensure Employment readiness Career connections Comprehensive resources and tools

Interactive Tools and Services, 6 of 6 Mobile Resilience Tools

MoodHacker Don’t let stress rule your life. This self-management tool helps you track, understand and improve your mood

CoachHub Personal online coaches help you meet your stress management goals and stay on track with online support.

Love Every Day Rekindle the romance.

Text messages encourage couples to connect in a fun and meaningful way for a few minutes a day for 21 days.

The Military OneSource Website MilitaryOneSource.mil Is your 24/7/365 connection to even more resources, services and information.

The Homepage:

800 number and OCONUS Calling Options Connect to secure online chat Optimized search function Categories and featured content Menu with Quick Access links to important pages and Site Feedback Confidential Help

The Military OneSource Website, continued Categories:

In addition to Confidential Help, check out these categories for articles, information, tools and services Military Life Cycle — from basic training to transitioning out Family & Relationships — parenting, relationships, family life, special needs and more Moving & Housing — PCS, OCONUS moves and handling housing Financial & Legal — personal finance, legal issues and taxes Education & Employment — for service members, for kids and for military spouses Health & Wellness — healthy living, mental health, wounded warriors and more Recreation, Travel & Shopping — from commissaries to MWR to Space-A travel National Guard — resources and support for navigating life in the National Guard Service Providers and Leaders — resources to better serve the military community

Connect to More Services Newsletters and Blogs — for the latest information and timely help:

Subscribe to eNewsletters Military OneSource Friends & Family Connection The Exceptional Advocate Spouse Education and Career Opportunities View current and archived issues Blog Brigade for Military Spouses Visit us on Social Media

Your Connection to Military Community and Family Policy You can connect with all these other MC&FP programs, services and tools through Military OneSource:

MySECO Military Spouse Employment Partnership Job Search Tool My Career Advancement Account Scholarship MilitaryINSTALLATIONS Plan My Move & Plan My Deployment Military State Policy Source EFMP & Me Education Directory for Children with Special Needs Resource Request System eSponsorship Application & Training MilLife Learning American Forces Travel

Connect to Your Best MilLife You Can Expect:

Worldwide access 24/7/365 Free and confidential support Objective and experienced experts Current and practical information and tools A commitment to help service members and military families thrive

Toll-free telephone 800-342-9647 www.MilitaryOneSource.mil with live chat www.MilitaryOneSource.mil

Interaction with trained professionals

Questions?

Your 24/7 connection to information, answers and support.

Your one source for your best MilLife.

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