41 - Eligibility Matrix_Jun23_v3.xlsx

XLSX spreadsheet 28 KB Posted

Attached to
Military OneSource Program - Request for Proposal (RFP) 47QFCA23R0053 Federal contract opportunity
Solicitation number
47QFCA23R0053
Issued by
General Services Administration Federal Acquisition Service Assisted Acquisition Services Federal Systems Integration and Management Center

About this file

This document contains an eligibility matrix and details for the Military OneSource program opportunity solicited under Request for Proposal 47QFCA23R0053 issued by the General Services Administration Federal Acquisition Service Assisted Acquisition Services Federal Systems Integration and Management Center. The eligibility matrix outlines the various military, veteran, and civilian populations eligible to receive services under the Military OneSource program, including active duty and reserve service members and their families, survivors of deceased service members, veterans, and others. Key services to be provided include call center consultation, online and webinar resources, non-medical counseling, financial counseling, document translation, specialty consultations, transition assistance, peer support, spouse relocation support, and wounded warrior/caregiver support.

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Other files attached to Military OneSource Program - Request for Proposal (RFP) 47QFCA23R0053, newest first.
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Active Duty

Active Duty (AD) Service Members (SM)Immediate Family of AD SMsSurvivors of Deceased SMsParent(s) and extended family members of Active Duty, Guard, or Reserve SMs
All active duty SMs. This includes Army, Marine Corps, Navy, Air Force, and Space Force members.Immediate family includes spouses*, children, and anyone who has legal responsibility for a SM's children during separation for benefit of the child.Eligible regardless of cause of death of SM. Applies to survivors of active duty, Guard and Reserve SMs regardless of activation status. Survivors include unremarried surviving spouse*, and children.Eligible when needing assistance with issues that are directly related to their service member or on behalf of their service member. Extended family of SM includes: adult children, parents/legal guardians, siblings, grandparents, and persons authorized to conduct business on behalf of SM.
Call Center Consultation and Servicesþþþþ
Military OneSource Online and Webinarsþþþþ
Non-Medical Counseling e.g. face-to-face, telephone, video, or secure chatþþþ
Financial Counseling & Tax Consultationþþþ
Document Translation & Lanuage Interpretationþþþ
Specialty Consultations e.g. Eduation, Adoption, Adult Disablity & Elder Care, Building Healthy Relationships, Health & Wellness Coaching, Special Needs, New MilParent)þþþ
Transitioning Veteran Specialty consultationþþþ
Peer-to-Peer Supportþþþ
Spouse Relocation and Transitionþþþ
Wounded Warrior and Caregiversþþþ
*Spouses as defined by as defined by 10 USC section 101 (“spouse means husband or wife, as the case may be.”)
Matrix details are as of 1 June 2023

&"Arial,Bold"&16FOR INTERNAL USE ONLY Eligibility Matrix As of December 4, 2019

&"Arial,Bold"&16FOR INTERNAL USE ONLY &P

Reserves & National Guard

Reserve and Guard SMsImmediate family members of Reserve and Guard SMsOther Reserve StatusesSurvivors of Deceased SMsParent(s) and extended family members of Active Duty, Guard, or Reserve SMs
Members of the Army Reserve, Navy Reserve, Air Force Reserve, and Marine Force Reserve of the United States (the DoD Reserve Components) and Army and Air National Guard members Selected Reserve (SELRES), regardless of activation status.Immediate family includes spouses*, children, and anyone who has legal responsibility for a SM's children during separation for benefit of the child.Individual Ready Reserve (IRR) and Standby Reserve when activatedEligible regardless of cause of death of SM. Applies to survivors of active duty, Guard and Reserve SMs regardless of activation status. Survivors include unremarried surviving spouse*, and children.Eligible when needing assistance with issues that are directly related to their service member or on behalf of their service member. Extended family of SM includes: adult children, parents/legal guardians, siblings, grandparents, and persons authorized to conduct business on behalf of SM.
Call Center Consultation and Servicesþþþþþ
Military OneSource Online and Webinarsþþþþþ
Non-Medical Counseling e.g. face-to-face, telephone, video, or secure chatþþþþ
Financial Counseling & Tax Consultationþþþþ
Document Translation & Lanuage Interpretationþþþþ
Specialty Consultations e.g. Eduation, Adoption, Adult Disablity & Elder Care, Building Healthy Relationships, Health & Wellness Coaching, Special Needs, New MilParent)þþþþ
Transitioning Veteran Specialty consultationþþþþ
Peer-to-Peer Supportþþþþ
Spouse Relocation and Transitionþþþþ
Wounded Warrior and Caregiversþþþþ
*Spouses as defined by as defined by 10 USC section 101 (“spouse means husband or wife, as the case may be.”)

Coast Guard

Coast Guard SMs and immediate family members
Coast Guard members who are activated as part of the Department of the Navy under Title 10 authority, as well as their immediate family members. All Coast Guard veterans and their immediate family are eligible from their separation date until 365 days past end of tour of service.
Call Center Consultation and Servicesþ
Military OneSource Online and Webinarsþ
Non-Medical Counseling e.g. face-to-face, telephone, video, or secure chatþ
Financial Counseling & Tax Consultationþ
Document Translation & Lanuage Interpretationþ
Specialty Consultations e.g. Eduation, Adoption, Adult Disablity & Elder Care, Building Healthy Relationships, Health & Wellness Coaching, Special Needs, New MilParent)þ
Transitioning Veteran Specialty consultationþ
Peer-to-Peer Supportþ
Spouse Relocation and Transitionþ
Wounded Warrior and Caregiversþ

Retired or Discharged

Retired SMs and immediate FamilyDischarged SMs and immediate FamilyMedically discharged SMsImmediate family, caregivers and parents of wounded, ill and injured SMs
Eligible until 365 days past End of Tour of Service (ETS), retirement date, or discharge date including Service Members on Temporary Disability Retirement List (TDRL). Immediate family includes spouses*, children, and anyone who has legal responsibility for a SM's children during separation for benefit of the child. Includes Coast Guard.Service members discharged honorably to include a general discharge (under honorable conditions), and their immediate family members. Eligible until 365 days past End of Tour of Service (ETS), retirement date, or discharge date. Immediate family includes spouses*, children, and anyone who has legal responsibility for a SM's children during separation for benefit of the children. Includes Coast Guard.Eligible if the service member is being serviced under one of the Services Wounded Warrior or Seriously Ill and Injured Programs.Eligible if the service member is being served under one of the Services Wounded Warrior or Seriously Ill and Injured Programs. Immediate family includes spouses*, children, and anyone who has legal responsibility for a SM's children during separation for benefit of the child.
Call Center Consultation and Servicesþþþþ
Military OneSource Online and Webinarsþþþþ
Non-Medical Counseling e.g. face-to-face, telephone, video, or secure chatþþþþ
Financial Counseling & Tax Consultationþþþþ
Document Translation & Lanuage Interpretationþþþþ
Specialty Consultations e.g. Eduation, Adoption, Adult Disablity & Elder Care, Building Healthy Relationships, Health & Wellness Coaching, Special Needs, New MilParent)þþþþ
Transitioning Veteran Specialty consultationþþþþ
Peer-to-Peer Supportþþþþ
Spouse Relocation and Transitionþþþþ
Wounded Warrior and Caregiversþþþþ
*Spouses as defined by as defined by 10 USC section 101 (“spouse means husband or wife, as the case may be.”)

DOD Expeditionary Civilians

Members of the DoD Expeditionary CiviliansImmediate family of DoD Expeditionary CiviliansService Providers**
Eligible as defined by Directive-type Memorandum 17-004, Department of Defense Expeditionary Civilians. Eligible during the 90 days prior to deployment and 180 days post-deployment.Immediate family includes spouses*, children, and anyone who has legal responsibility for a DoD Expeditionary Civilians' children during separation for benefit of the child.Employees in direct support to service members and military family members (Employees of Navy Fleet & Family Support Center; Army Community Services; Marine Corps Community Services; Air Force Family Readiness, and employees of DODEA, State JFHQ, Family Assistance Centers, Veterans Administration, American Legion, and Veteran of Foreign Wars, etc.). Family members of the employee are not eligible.
Call Center Consultation and Servicesþþþ
Military OneSource Online and Webinarsþþþ
Non-Medical Counseling e.g. face-to-face, telephone, video, or secure chatþþ
Financial Counseling & Tax Consultationþþ
Document Translation & Lanuage Interpretationþþþ
Specialty Consultations e.g. Eduation, Adoption, Adult Disablity & Elder Care, Building Healthy Relationships, Health & Wellness Coaching, Special Needs, New MilParent)þ
Transitioning Veteran Specialty consultationþ
Peer-to-Peer Supportþ
Spouse Relocation and Transitionþ
Wounded Warrior and Caregiversþ
*Spouses as defined by as defined by 10 USC section 101 (“spouse means husband or wife, as the case may be.”)
**DoD Civilians, National Guard and Reserve Employees, Government Contractors, State civilians, contractors, and organizations

ForeignMilitary Assigned to DoD

Foreign Military Active Duty (AD) Service Members (SM)Immediate Family of Foreign Military AD SMs
Foreign Military active duty SMs assigned to US Army, Marine Corps, Navy, Air Force, and Space Force installation and are registered in DEERS. SMs who have DoD-issued CAC with MWR/Commissary/Exchange privelages.Immediate family of Foreign Military active duty SMs registered in DEERS includes spouses*,and children.
Call Center Consultation and Servicesþþ
Military OneSource Online and Webinarsþþ
Non-Medical Counseling e.g. face-to-face, telephone, video, or secure chatþþ
Financial Counseling & Tax Consultationþþ
Document Translation & Lanuage Interpretationþþ
Specialty Consultations e.g. Eduation, Adoption, Adult Disablity & Elder Care, Building Healthy Relationships, Health & Wellness Coaching, Special Needs, New MilParent)þþ
Transitioning Veteran Specialty consultationþþ
Peer-to-Peer Supportþþ
Spouse Relocation and Transitionþþ
Wounded Warrior and Caregiversþþ
*Spouses as defined by as defined by 10 USC section 101 (“spouse means husband or wife, as the case may be.”)

ROTC & Military Cadets

Reserve Officers' Training Corps (ROTC)Military Academy Cadets
Students enrolled in an accredited ROTC program, a college-based military officer commissioning program.Students enrolled in service academies for Army, Navy, or Air Force.
Call Center Consultation and Servicesþþ
Military OneSource Online and Webinarsþþ
Non-Medical Counseling e.g. face-to-face, telephone, video, or secure chatþ
Financial Counseling & Tax Consultationþ
Document Translation & Lanuage Interpretationþ
Specialty Consultations e.g. Eduation, Adoption, Adult Disablity & Elder Care, Building Healthy Relationships, Health & Wellness Coaching, Special Needs, New MilParent)þ
Transitioning Veteran Specialty consultationþ
Peer-to-Peer Supportþ
Spouse Relocation and Transitionþ
Wounded Warrior and Caregiversþ

Delayed Entry-Future Recruits

Delayed Entry Recruit/"Future Recruits"Parent(s) and immediate family members of Delayed Entry Recruit/"Future Recruits"
Individuals who have entered into a non-binding, but promissory contract with the Army, Navy, Marine Corps or Air Force (or appropriate Reserve/Guard component). Individuals who are not 18 years or older are required to have parental consent for selected services.Eligible when needing assistance with issues that are directly related to or on behalf of their "future recruit." Immediate family includes spouses*, children, and anyone who has legal responsibility for a "future recruit's" children.
Call Center Consultation and Servicesþþ
Military OneSource Online and Webinarsþþ
Non-Medical Counseling e.g. face-to-face, telephone, video, or secure chat
Financial Counseling & Tax Consultation
Document Translation & Lanuage Interpretation
Specialty Consultations e.g. Eduation, Adoption, Adult Disablity & Elder Care, Building Healthy Relationships, Health & Wellness Coaching, Special Needs, New MilParent)
Transitioning Veteran Specialty consultation
Peer-to-Peer Support
Spouse Relocation and Transition
Wounded Warrior and Caregivers
*Spouses as defined by as defined by 10 USC section 101 (“spouse means husband or wife, as the case may be.”)

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