44DOC-S3407 JW RFI_PHOTOSERVICES.docx

Nevada State Purchasing Division Department of Administration 515 E Musser St Ste 300 Carson City, NV 89701 purchasing.nv.gov nevadaepro.com

Request for information

Date October 2, 2026

Solicitation number 44DOC-S3407

Single point of contact name Brandon Lewallen

Single point of contact email blewallen@doc.nv.gov

Requesting agency Nevada Department of Corrections

Request for information title Photo Processing, Screening, and Delivery Services

Response deadline date and time October 29, 2026, by 3:00 pm

This request for information (RFI) is available at nevadaepro.com as a bid solicitation.

Table of Contents

Applicable regulations governing procurement

All applicable Nevada Revised Statutes (NRS) and Nevada Administrative Code (NAC) documentation can be found at: www.leg.state.nv.us/law1.cfm.

Vendors are advised to review Nevada’s ethical standards requirements, including but not limited to NRS 281A, NRS 333.800, and NAC 333.155.

This solicitation is a request for information (RFI) only. It is not a solicitation for bids or proposals. No contract award will result from this RFI. Aggregate information from this RFI will be analyzed and may be used as budget justification or to develop a subsequent solicitation.

All information received in response to this solicitation is considered confidential business information by the Administrator of the Nevada State Purchasing Division of the Department of Administration. This solicitation will not lead to evaluation or award pursuant to NRS 333.335(7), so responses remain confidential.

Project overview

The Nevada Department of Corrections (NDOC) is issuing this Request for Information (RFI) to identify qualified vendors capable of providing secure, compliant, and efficient photo-processing services and the associated costs for incarcerated individuals.

Requesting agency background

NDOC seeks information regarding vendor capabilities in screening, printing, packaging, and delivering physical photo materials while maintaining full institutional security and compliance with departmental standards.

Scope of work

The proposed system must be able to meet the following minimum requirements

Prohibited Content

Vendors shall utilize automated technology capable of identifying and flagging images that contain prohibited content, including sexually explicit material, gang-related imagery, violence, drug-related activity, or any content that threatens institutional safety or orderly operations.

Departmental Authority

NDOC retains final authority to approve or reject any submitted photo based on safety, security, or operational needs.

Vendor Compliance Requirements

Vendors must adhere to all NDOC policies regarding prohibited imagery. Automated screening shall not replace NDOC’s authority to conduct final review.

Physical Specifications and Inspection Requirements

Format Requirements Only standard loose photo prints are permitted. All images must be unbound to allow full inspection.

Photo Dimensions Authorized photo print sizes include 4x6, 5x7, 5x8, and 8x10 inches.

Greeting Cards Vendors may provide 5x7 and 5x8 greeting cards for all recognized religious or national holidays in accordance with NDOC Administrative Regulation (AR) 810. Please specify whether the greeting card dimensions refer to the folded or fully open card.

Identification Requirements Each photo must indicate the recipient’s full name, NDOC identification number, and date of printing/processing.

Operational Logistics and Security Requirements

Chain of Custody Vendors must maintain a sealed, verifiable chain of custody for all shipments.

Logistics and Sorting Requirements All photo shipments must be pre-sorted by institution, housing unit, and cell number.

Tracking and Notification Vendors shall provide shipment notifications including tracking numbers, estimated delivery dates, and package summaries.

Automated Order Verification System must use digital verification to confirm quantity accuracy, correct sizing, and proper labeling.

Duplicate Detection System must have an automated identification and alert when duplicate photos are mailed to multiple individuals, as well as when a sender sends them to multiple individuals within one facility or across NDOC facilities.

The detection should cover exact duplicates and modified versions, such as cropped or resized images within individual facilities or across NDOC Facilities.

Returns and Disposal Policy Vendors must maintain a documented returns and disposal policy consistent with NDOC requirements.

Vendor Qualifications

The Vendor must have been in continuous business operation for a minimum of five (5) years, preferably with demonstrated experience providing services to correctional, jail, or other secured government environments.

Provide at least five (5) references from correctional institutions currently using their services.

Alternatively, NDOC may accept a combination of documented operating history, annual revenue, transaction volume, customer ratings, and evidence of service performance at correctional facilities as an alternative to providing five (5) institutional references.

Requested Vendor Responses

Responses must include narrative explanations, technology descriptions, workflow documentation, examples of tracking tools, complete service lists, and pricing models.

RFI Submission Instructions

This section identifies the information requested and submittal process.

Information should be submitted as a quote through nevadaepro.com.

Technical information and cost information shall be included in the same attachment.

All attachments should be flagged as confidential in nevadaepro.com.

Additional attachments may be included.

Response Deadline Responses must be submitted by 3:00 pm on October 29, 2026. Responses submitted after the posted time may not be considered.

Required Submission Format Responses must include a cover letter, response packet, references, and supplemental materials.

Confidentiality Considerations All information received in response to this solicitation is considered confidential business information by the Administrator of the Nevada State Purchasing Division of the Department of Administration. This solicitation will not lead to evaluation or award pursuant to NRS 333.335(7), so responses remain confidential.

Cost

There has not been an established cost for this service at this time. All information provided will be used for future planning and possible RFP development.

Timeline

All questions shall be submitted using the bid Q&A feature in nevadaepro.com by the deadline below.

The following represents the proposed timeline for this project.

All times stated are Pacific Time (PT).

These dates represent a tentative schedule of events.

The State reserves the right to modify these dates at any time.

Submission checklist

This section identifies the information requested and how to respond.

Information should be submitted as a quote through nevadaepro.com.

Technical information and cost information should not be included in the same attachment.

All attachments should be flagged as confidential in nevadaepro.com.

Cover letter including vendor name and contact information Complete RFI response packet addressing all sections in the Scope of Work Five (5) required professional references from correctional institutions Description of automated photo screening technology Description of duplicate detection capabilities Chain of custody and logistics workflow documentation Examples of tracking, reporting, or verification tools Optional supplemental materials (brochures, certifications, workflow diagrams) Submission clearly marked “confidential business information” Final submission in PDF or Microsoft Word (.docx) format

Additional attachments may be included.

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