4-RFP BOILERPLATE Scope FINAL 4.27.26.pdf

RFP-2026- 765-HHH-FS " Continuing Sobriety Voucher Pilot Program”

City of Albuquerque

Request for Proposals

Solicitation Number: RFP-2026-765-HHH-FS

Continuing Sobriety Voucher Pilot Program Level-3 Recovery Housing and Supportive Services Provider

April 27, 2026

Deadline for Receipt of Proposals: May 27, 2026 4:00 p.m. (Mountain Time)

The City eProcurement System will not allow Proposals to be submitted after this date and time.

Pre-Proposal Conference: May 7, 2026 at 1:00PM MST

City of Albuquerque Department of Finance and Administrative Services

Purchasing Division

V2024.07.10 JLB

TABLE OF CONTENTS

Page

Introduction 3

Part 1 Instructions to Offerors 5

Part 2 Proposal Format 12

Part 3 Scope of Services 14

Part 4 Evaluation of Proposals 19

Attachment A City Council Resolution R-25-218 In Bonfire Public Files Attachment B HHH Pilot Plan (January 2026) In Bonfire Public Files

Attachment C HHH Budget Forms (Cost Proposal) InBonfire Public Files

INTRODUCTION

This Request for Proposals (RFP) is issued pursuant to City Council Resolution R-25- 218 (Enactment No. R25-060), which authorized the City of Albuquerque's Department of Health, Housing and Homelessness (HHH) to establish the Continuing Sobriety Voucher Pilot Program (Program). The Program is funded by Opioid Settlement Funds in the amount of $1,193,900 appropriated from Fund (201).

HHH seeks a qualified provider (Contractor) to deliver Level-3 recovery housing placement and comprehensive supportive services to up to twenty-five (25) individuals annually who are exiting rehab, detox, or other substance use treatment programs and are committed to maintaining their sobriety. The Program is designed as a two-year pilot using a rolling admission model.

Legislative Authority City Council Resolution R-25-218 directs HHH to create the Continuing Sobriety Voucher Program (Program) consistent with the plan detailed in Attachment B (the HHH Pilot Plan). The Program:

• Initially serves up to twenty-five (25) individuals exiting rehab, detox, or substance use treatment

• Utilizes a rolling admission model providing twelve (12) months of housing assistance per participant

• Allows up to an additional six (6) months at the City's discretion for participants completing transition into stable housing

• Is funded by Opioid Settlement Funds: $1,193,900 from Fund (201)

Background and Need New Mexico has among the highest rates of substance use disorder (SUD), alcohol-related mortality, and drug overdose deaths in the nation. Individuals completing treatment programs face a critical gap between structured treatment environments and stable, long-term housing. Without bridging supports, many individuals relapse and cycle back through emergency services, treatment, or homelessness.

The Continuing Sobriety Voucher Pilot Program bridges this gap by pairing housing vouchers with intensive case management, peer recovery coaching, and clinical linkages. The Program integrates the City's Recovery Housing Study recommendations and Level-3 recovery housing standards as defined by the National Alliance for Recovery Residences (NARR).

This program model is distinct from housing-first approaches in that it pairs a housing voucher with therapeutic supports and a client commitment to recovery engagement. At the conclusion of the pilot, outcomes will be compared to housing-first placements to inform future City housing policy.

Program Overview The Department of Health, Housing and Homelessness will allocate up to $1193,900 in Opioid Settlement Funds (Fund 201) for the duration of the Pilot Program. The recommended annual budget for full program operations is approximately $842,600 per year, with the remainder to support up to six month voucher extensions as clients are transitioning into stable housing. . Funds not used within the pilot period shall revert to Fund (201).

The successful Offeror will provide, at minimum, the following services in partnership with HHH:

• Intake, eligibility screening, and ASAM-informed clinical assessment

• Placement in Level-3 recovery residences or private rental units with landlord liaisons and incentives, with required engagement in case management and support services

• Case management, peer recovery coaching, and clinical linkages

• Therapeutic monitoring using graduated supportive responses — not automatic eviction for relapse

• Employment and benefits navigation, legal support, and discharge planning

• Data collection, outcome tracking, and quarterly reporting to HHH

Target Population The Program will serve adults 18 years of age and older who:

• Are currently experiencing homelessness

• Have recently completed detox, rehab, or another substance use treatment program

• Voluntarily agree to participate in recovery supports and commit to ongoing engagement in recovery

• Meet eligibility criteria established through clinical intake (ASAM-informed)

The Program will not exclude participants based on criminal justice history, gender identity, or prior relapses. Intake and service provision will align with the Americans with Disabilities Act (ADA), Fair Housing Act, and equity-based access standards.

Participants may be referred through Gateway Recovery, CARES campus, and other area treatment providers.

PART 1

INSTRUCTIONS TO OFFERORS

1.1 RFP Number and Title: RFP-2026-765-HHH-FS, " Continuing Sobriety Voucher Pilot Program: Level-3 Recovery Housing and Supportive Services Provider "

1.2 Proposal Due Date: May 27, 2026- NLT 4:00 PM (Local Time) The time and date Proposals are due shall be strictly observed.

1.2.1 Non-Mandatory Pre-Proposal Conference: This is not a mandatory pre- Proposal conference, but highly recommended. Those vendors who choose not to attend shall be solely responsible for obtaining any additional information, clarifications or addenda resulting from this meeting.

1.2.2 Questions: All questions shall be submitted in written format in the City’s eProcurement system prior to the close date for questions and answers.

1.3 Purchasing Division: This Request for Proposals (“RFP”) is issued on behalf of the City of Albuquerque by its Purchasing Division, which is the sole point of contact during the entire procurement process.

1.4 Authority: Chapter 5, Article 5 of the Revised Ordinances of the City of Albuquerque, 1994, (“Public Purchases Ordinance”). The City Council, pursuant to Article 1 of the Charter of the City of Albuquerque and Article X, Section 6 of the Constitution of New Mexico, has enacted this Public Purchases Ordinance as authorized by such provisions and for the purpose of providing maximum local self-government. To that end, it is intended that this Public Purchases Ordinance shall govern all purchasing transactions of the City and shall serve to exempt the City from all provisions of the New Mexico Procurement Code, as provided in Section 13-1-98K, NMSA 1978.

1.5 Acceptance of Proposal: Acceptance of Proposal is contingent upon Offeror's certification and agreement by submittal of its Proposal, to comply and act in accordance with all provisions of the following:

1.5.1 City Public Purchases Ordinance

1.5.2 City Purchasing Rules and Regulations: These Rules and Regulations (“Regulations”) are written to clarify and implement the provisions of the Public Purchases Ordinance. These Regulations establish policies, procedures, and guidelines relating to the procurement, management, control, and disposal of goods, services, and construction, as applicable, under the authority of the Ordinance.

1.5.3 Civil Rights Compliance: Acceptance of Proposal is contingent upon the Offeror's certification and agreement by submittal of its Proposal, to comply and act in accordance with all provisions of the Albuquerque Human Rights Ordinance, the New Mexico Human Rights Act, Title VII of the U.S. Civil Rights Act of 1964, as amended, and all federal statutes and executive orders, New Mexico statutes and City of Albuquerque ordinances and resolutions relating to the enforcement of civil rights and affirmative action. Questions regarding civil rights or affirmative action compliance requirements should be directed to the City of Albuquerque Human Rights Office.

1.5.4 Americans with Disabilities Act Compliance: The Offeror certifies and agrees, by submittal of its Proposal, to comply and act in accordance with all applicable provisions of the Americans With Disabilities Act of 1990 and federal regulations promulgated thereunder.

1.5.5 Insurance and Bonding Compliance: Acceptance of Proposal is contingent upon Offeror's ability to comply with the insurance requirements as stated herein.

Please include a certificate or statement of compliance in your Proposal and bonds as required.

1.5.6 Ethics:

1.5.6.1 Fair Dealing. The Offeror warrants that its Proposal is submitted and entered into without collusion on the part of the Offeror with any person or firm, without fraud and in good faith. Offeror also warrants that no gratuities, in the form of entertainment, gifts or otherwise, were, or will be offered or given by the Offeror, or any agent or representative of the Offeror to any officer or employee of the City with a view toward securing a recommendation of award or subsequent contract or for securing more favorable treatment with respect to making a recommendation of award.

1.5.6.2 Conflict of Interest. The Offeror warrants that it presently has no interest and shall not acquire any interest, direct or indirect, which would conflict in any manner or degree with the performance of services required under the contract resulting from this RFP. The Offeror also warrants that, to the best of its knowledge, no officer, agent or employee of the City who shall participate in any decision relating to this RFP and the resulting contract, currently has, or will have in the future, a personal or pecuniary interest in the Offeror’s business.

1.5.7 Participation/Offeror Preparation: The Offeror may not use the consultation or assistance of any person, firm company who has participated in whole or in part in the writing of these specifications or the Scope of Services, for the preparation of its Proposal or in the management of its business if awarded the contract resulting from this RFP.

1.5.8 Debarment or Ineligibility Compliance: By submitting its Proposal in response to this RFP, the Offeror certifies that (i) it has not been debarred or otherwise found ineligible to receive funds by any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States; and (ii) should any notice of debarment, suspension, ineligibility or exclusion be received by the Offeror, the Offeror will notify the City immediately.

Any Proposal received from an Offeror that is, at the time of submitting its Proposal or prior to receipt of award of a contract, debarred by or otherwise ineligible to receive funds from any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States, shall be rejected.

Upon receipt of notice of debarment of an Offeror awarded a contract as a result of this RFP (“Contractor”), or other ineligibility of the Contractor to receive funds from any agency of the federal government, the State of New Mexico, any local public body of the State, or any state of the United States, the City shall have the right to cancel the contract with the Contractor resulting from this RFP for cause in accordance with the terms of said contract.

1.5.9 Goods Produced Under Decent Working Conditions: It is the policy of the City not to purchase, lease, or rent goods for use or for resale at City owned enterprises that were produced under sweatshop conditions. The Offeror certifies, by submittal of its Proposal in response to this solicitation, that the goods offered to the City were produced under decent working conditions. The City defines “under decent working conditions” as production in a factory in which child labor and forced labor are not employed; in which adequate wages and benefits are paid to workers;

in which workers are not required to work more than 48 hours per week (or less if a shorter workweek applies); in which employees are free from physical, sexual or verbal harassment; and in which employees can speak freely about working conditions and can participate in and form unions. [Council Bill No. M-8, Enactment No. 9-1998]

1.5.10 Graffiti Free: When required, the Contractor will be required to furnish equipment, facilities, or other items required to complete these services, that are graffiti-free. Failure of Contractor to comply with this requirement may result in cancellation of the contract resulting from this RFP.

1.6 City Contact: The sole point of contact for this RFP is the City of Albuquerque Purchasing Division. Questions regarding this RFP should be directed to the following Purchasing representative unless otherwise specified in the solicitation. The City Contact will communicate with Offerors through its e-procurement system, Bonfire. Offerors will receive e-mail notifications from Bonfire to the e-mail that Offeror included in its Bonfire registration. Offerors are responsible for monitoring any communications sent through Bonfire and responding to any requests for information or directives within stated deadlines.Offerors who fail to abide by this instruction may be deemed nonresponsive.

• Francesca Smith, Senior Buyer, Department of Finance and Administrative Services, Purchasing Division

• Phone: (505) 767-5696 or E-Mail: fsmith@cabq.gov

• Post Office Box 1293, Albuquerque, New Mexico 87103

1.7 Contract Management: The contract resulting from this RFP will be managed by the Health, Housing, and Homelessness Department

1.8 Clarification: Any explanation desired by an Offeror regarding the meaning or interpretation of this RFP must be requested in writing not less than ten (10) working days prior to the deadline for the receipt of Proposals to allow sufficient time for a reply to reach all Offerors before the submission of their Proposals. No extension of time will be granted based on submission of inquiries subsequent to the required date nor will such inquiries be answered. All inquiries must be directed to the Purchasing Division as stated herein and must be submitted through the City’s eProcurement system Bonfire. The City will not respond to questions that are submitted by any other means than electronically through the City’s eProcurement system. Oral explanations or instructions given before the award of the contract or at any time will not be binding. Purchasing shall prepare answers to questions in the form of Addenda to this RFP and shall post all such Addenda to the online eProcurement System.

1. 9 Submission of Proposals. The Offeror’s Proposal must be submitted electronically through the eProcurement system pursuant to the following requirements:

1.9.1 Electronic Copy. Submit your complete Proposal including all forms, attachments, exhibits, Technical Proposal, Cost Proposal, etc. using the eProcurement System at https://cabq.bonfirehub.com/portal/?tab=openOpportunities. Please allow a minimum of two (2) business days to submit your proposal. If you do not have a username and password, please register as this is the only method to submit electronically on the Bonfire portal. Please make sure to register on the system in order to receive notices and submit a response to a solicitation. For assistance, please contact support@gobonfire.com or 1-800-354-8010. Failure to submit your proposal electronically through the City’s eProcurement system shall result in your proposal being deemed nonresponsive.

1.9.2 Format. Each file uploaded to the eProcurement System shall be in single PDF format unless otherwise indicated. The City’s preferred format is Optical Character Recognition (OCR) searchable PDF format. Do not encrypt files and do not password protect the documents submitted.

1.9.3 ALL PROPOSALS MUST BE RECEIVED BY THE CITY PURCHASING

DIVISION AS SPECIFIED HEREIN. IF YOU FAIL TO COMPLY WITH THE SUBMISSION

REQUIREMENTS IN THIS SECTION 1.9, THE CITY SHALL DEEM YOUR PROPOSAL

NONRESPONSIVE.

https://cabq.bonfirehub.com/portal/?tab=openOpportunities http://www.cabq.gov/vendor/email-notification mailto:support@gobonfire.com

1.9.4 No other methods of Proposal delivery. Neither telephone, facsimile, nor telegraphic Proposals shall be accepted.

1.9.5 Modification. Proposals may be modified or withdrawn only by written notice, provided such notice is received prior to the Proposal Due Date.

1.9.6 Receipt of Proposals. The only acceptable evidence to establish the time of receipt of Proposals by City Purchasing Office is the time-date stamp of the eProcurement System.

1.9.7 Acknowledgment of Addenda to the Request for Proposals. Receipt of Addenda to this RFP by an Offeror must be acknowledged in the City’s eProcurement system. Failure to acknowledge an Addendum may result in your response being deemed non-responsive.

1.10 Modifications to Scope of Services: In the event that sufficient funds do not become available to complete each task in the Scope of Services, the Scope of Services may be amended, based upon the cost breakdown required in the Cost Proposal.

1.11 Required Contract Terms: The Required Contract Terms can be accessed at this link https://www.cabq.gov/dfa/purchasing-division/vendor-services/terms-and-conditions, click on “Request for Proposals Required Contract Terms”. The Offeror certifies that it accepts the Required Contract Terms, or has uploaded its exceptions to the Required Contract Terms in the City’s e-Procurement system, under “Requested Information” “Exceptions to Section 1.11 Required Contract Terms.” Any exceptions shall be identified by the RFP Section, Subsection, and must state the specific exception the Offeror has, as well as any alternative language. The City’s receipt of exceptions in a response is not an acceptance of any requested changes to the Required Contract Terms. The Required Contact Terms may differ from the terms in the final contract awarded under this RFP.

1.12 Contract Term: The contract resulting from this solicitation is anticipated to have a term from full execution through the conclusion of the two-year Pilot Program, with the option of one (1) additional one-year extension by mutual written agreement, dependent on availability of funds and Contractor performance.

1.13 Evaluation Period: The City reserves the right to analyze, examine and interpret any Proposal for a period of ninety (90) days after the hour and date specified for the receipt of Proposals. The City reserves the right to extend the evaluation period if it feels, in its sole discretion, such an extension would be in the best interest of the City.

1.14 Evaluation Assistance: The City, in evaluating Proposals, reserves the right to use any assistance deemed advisable, including City contractors and consultants.

1.15 Rejection and Waiver: The City reserves the right to reject any or all Proposals and to waive informalities and minor irregularities in Proposals received.

1.16 Award of Contract:

https://www.cabq.gov/dfa/purchasing-division/vendor-services/terms-and-conditions

1.16.1 When Award Occurs: Award of contract occurs when a Purchase Order is issued or other evidence of acceptance by the City is provided to the Offeror. A Recommendation of Award does not constitute award of contract.

1.16.2 Award: If a contract is awarded, it shall be awarded to the responsive and responsible Offeror whose Proposal conforming to this RFP will be most advantageous to the City as set forth in the Evaluation Criteria.

1.17 Cancellation: This RFP may be canceled for any reasons and any and all Proposals may be rejected in whole or in part when it is in the best interests of the City.

1.18 Negotiations: Negotiations may be conducted with the Offeror(s) recommended for award of contract.

1.19 City-Furnished Property: No material, labor, or facilities will be furnished by the City unless otherwise provided for in this RFP.

1.20 Public Records:

1.20.1 The Purchasing Division’s procurement file and any documents relating to this RFP, including the Proposals submitted by Offerors, shall be open to public inspection in accordance with applicable law after the recommendation of award of a contract has been approved by the Mayor or the Mayor’s designee.

1.20.2 An Offeror who chooses to submit material they consider a “Trade Secret” must do so in a segregated file clearly designated as containing trade secrets both in the file name and within the contents of the file itself. These segregated files are to be used by the City for reference only. An Offeror’s failure to segregate such materials constitutes a failure to reasonably, under the circumstances, maintain the materials’ secrecy and Offeror indemnifies and holds the City harmless for any and all liability resulting from the disclosure of any materials not segregated as described above.

1.20.3 If an Offeror submits with a proposal material required by law to be kept confidential, the Offeror must segregate such material in a separate file. Such a file should be clearly designated as “Legally Confidential” in both the file name and within the contents of the file. The contents of the file must include a description and citation to the legal basis for why the material must be kept confidential. Failure to segregate the material and describe the legal basis for why it is to be kept confidential may result in the information being disclosed. Designating the entire proposal confidential is not acceptable without providing the legal basis and may result in the information being disclosed. Offeror indemnifies and holds the City harmless for any and all liability resulting from such disclosure resulting from information not segregated as described above.

1.20.4 Pricing, makes and models or catalog numbers of items offered, delivery terms, and terms of payment shall not be designated as trade secrets or required to be kept confidential by law.

1.20.5 The City will endeavor to restrict the release of material segregated and designated as “Trade Secret” or “Legally Confidential to only those individuals involved in the review and analysis of the Proposals, and to any other party as required by law or court order. Under the New Mexico Inspection of Public Records Act (Sections 14-2-1 et seq, NMSA 1978) (“Act”) the City may redact trade secrets and other material required to be kept confidential by law, but may not redact proprietary or confidential information. Any Proprietary or Confidential Data provided as part of a Proposal is subject to public inspection under the Act.

Notwithstanding any provision of this RFP, the City shall not be responsible or liable to the Offeror for any disclosure of records required by the Act or an order of a court or other tribunal with jurisdiction over the City.

1.21 Procurement Preferences: A Pay Equity Preference as provided in Section 5-5-31 R.O.A. 1994 (as amended by C/S O-17-33) and the State Preferences as provided in 13-1- 21 NMSA 1978 are applicable to this solicitation. To request the application of a preference, as applicable, Offeror shall submit with its Proposal a City Pay Equity Preference Form or the New Mexico State Certification for the requested preference.

1.22 Request for Proposals Protest Process:

1.22.1 RFP Documents: If the protest concerns the specifications for the RFP or other matters pertaining to the solicitation documents, the protest must be filed with the Chief Procurement Officer no later than 5:00 p.m., ten (10) business days prior to the deadline for the receipt of Proposals.

1.22.2 Recommendation of Award: If the protest concerns the Recommendation of Award, the protest must be filed with the Chief Procurement Officer no later than 5:00 p.m. of the tenth (10th) business day after the receipt of notice of the Recommendation of Award.

1.22.3 Timely Protests: Protests must be received by the Chief Procurement Officer prior to the appropriate deadline as set out herein, or they will be rejected.

The Chief Procurement Officer may waive the deadline for good cause, including a delay caused by the fault of the City. Late delivery by the U.S. Postal Service or other carrier shall not be considered good cause.

1.22.4 How to File a Protest: Any Offeror who is aggrieved in connection with a competitive solicitation or recommendation of award of a contract may protest to the City Chief Procurement Officer. The protest shall be addressed to the Chief Procurement Officer, must be submitted in written form and must be legible.

Protests may be electronically delivered via email or mailed. Facsimile, telephonic, telegraphic or any other type of electronic protests will not be accepted.

1.22.5 Required Information: The protest shall contain at a minimum the following:

1.22.5.1 The name and address of the protesting party;

1.22.5.2 The number of the competitive solicitation;

1.22.5.3 A clear statement of the reason(s) for the protest detailing the provisions believed to have been violated;

1.22.5.4 Details concerning the facts, which support the protest;

1.22.5.5 Attachments of any written evidence available to substantiate the claims of the protest; and

1.22.5.6 A statement specifying the ruling requested.

1.22.6 Delivery of Protests:

1.22.6.1 By Mail: Protests may be mailed in an envelope marked “PROTEST” with the solicitation number. Protests which are mailed should be addressed as follows:

Chief Procurement Officer City of Albuquerque, Purchasing Division P.O. Box 1293 Albuquerque, NM 87103 PROTEST, RFP Number

1.22.6.2 By Electronic Mail: Protests may be emailed to:

Kathleen Oney, Chief Procurement Officer koney@cabq.gov

The message should clearly indicate “PROTEST” and the RFP number in the subject line.

1.22.7 Protest Response by Chief Procurement Officer: The Chief Procurement Officer will, after evaluation of a protest, issue a response. Only the issues outlined in the written protest will be considered by the Chief Procurement Officer.

1.22.8 Protest Hearing: If a hearing is requested, the request must be included in the protest and received within the time limit. Only the issues outlined in the protest will be considered by the Chief Procurement Officer, or may be raised at a protest hearing. The granting of a hearing shall be at the discretion of the Chief Procurement Officer following review of the request.

1.23 Insurance:

mailto:koney@cabq.gov

1.23.1 General Conditions: The City will require the successful Offeror, referred to as the Contractor, to procure and maintain at its expense during the term of the contract resulting from the RFP, insurance in the kinds and amounts hereinafter provided with insurance companies authorized to do business in the State of New Mexico, covering all operations of the Contractor under the contract. Upon execution of the contract and on the renewal of all coverages, the Contractor shall furnish to the City a certificate or certificates in form satisfactory to the City as well as the rider or endorsement showing that it has complied with these insurance requirements. All certificates of insurance shall provide that thirty (30) days written notice be given to the Risk Manager, Department of Finance and Administrative Services, City of Albuquerque, P.O. Box 470, Albuquerque, New Mexico, 87103, before a policy is canceled, materially changed, or not renewed. Various types of required insurance may be written in one or more policies. With respect to all coverages required other than professional liability or workers’ compensation, the City shall be named an additional insured. All coverages afforded shall be primary with respect to operations provided.

1.23.2 Approval of Insurance: Even though the Contractor may have been given notice to proceed, it shall not begin any work under the contract resulting from this RFP until the required insurance has been obtained and the proper certificates (or policies) are filed with the City. Neither approval nor failure to disapprove certificates, policies, or the insurance by the City shall relieve the Contractor of full responsibility to maintain the required insurance in full force and effect. If part of the contract is sublet, the Contractor shall include any or all subcontractors in its insurance policies, or require the subcontractor to secure insurance to protect itself against all hazards enumerated herein, which are not covered by the Contractor's insurance policies.

1.23.3 Coverage Required: The kinds and amounts of insurance required are as follows:

1.23.3.1 Commercial General Liability Insurance. A commercial general liability insurance policy with combined limits of liability for bodily injury or property damage as follows:

$2,000,000 Per Occurrence

$2,000,000 Policy Aggregate

$1,000,000 Products Liability/Completed Operations

$1,000,000 Personal and Advertising Injury

$ 5,000 Medical Payments

Said policy of insurance must include coverage for all operations performed for the City by the Contractor and contractual liability coverage shall specifically insure the hold harmless provisions of the contract resulting from this RFP.

1.23.3.2 Automobile Liability Insurance. A comprehensive automobile liability insurance policy with liability limits in amounts not less than $1,000,000 combined single limit of liability for bodily injury, including death, and property damage in any one occurrence. The policy must include coverage for the use of all owned, non-owned, hired automobiles, vehicles and other equipment both on and off work.

1.23.3.3 Workers' Compensation Insurance. Workers' compensation insurance policy for the Contractor's employees, in accordance with the provisions of the Workers' Compensation Act of the State of New Mexico, (the "Act"). If the Contractor employs fewer than three employees and has determined that it is not subject to the Act, it will certify, in a signed statement, that it is not subject to the Act. The Contractor will notify the City and comply with the Act should it employ three or more persons during the term of the contract resulting from this RFP.

1.23.4 Increased Limits: During the life of the contract the City may require the Contractor to increase the maximum limits of any insurance required herein. In the event that the Contractor is so required to increase the limits of such insurance, an appropriate adjustment in the contract amount will be made.

1.23.5 Additional Insurance: The City may, as a condition of award of a contract, require a successful Offeror to carry additional types of insurance. The type and limit of additional insurance is dependent upon the type of services provided via the contract by the successful Offeror.

1.24 Pay Equity Documentation. All Proposals shall include a Pay Equity Reporting Form that can be accessed at https://www.cabq.gov/gender-pay-equity-initiative. Offerors who believe they are exempt because they are an out-of-state contractor (meaning that you have no facilities and no employees working in New Mexico) are not required to report data, but must still submit a Pay Equity Reporting Form with the box verifying the exempt status checked. Any Proposal that does not include a Pay Equity Reporting Form shall be deemed nonresponsive, as stated in the Public Purchases Ordinance, 5-5-

31. A Pay Equity Reporting Form will be automatically issued within two (2) business days of completing your information at the link above. To ensure you have your form before the deadline for solicitation close, please access the link at least three (3) business days prior to the solicitation deadline. Please contact the “City Contact” identified above in Section

1.6 with any questions about the Pay Equity Reporting Form.

https://www.cabq.gov/gender-pay-equity-initiative

PART 2

PROPOSAL FORMAT

A “Proposal” consists of two distinct sections—a “Technical Proposal” and a “Cost Proposal”—that are submitted separately in Bonfire. Failure to submit the Technical Proposal and Cost proposal separate, shall result in the City deeming your submission non-responsive.

2.1 Organizational Information — INFORMATIONAL

State the name, address, and nature of your organization (individual, partnership, corporation; private or public; profit or non-profit). Identify any subcontractors in a similar manner. Include name, email, and telephone number of person(s) authorized to execute the contract. Submit a statement of compliance with all laws stated herein. Submit a statement of agreement to Required Contract Terms; state any exceptions per Section

1.11. Acknowledge receipt of any Addenda. Provide a statement or documentation showing ability to carry the required insurance.

2.2 Minimum Qualifications and Requirements — MANDATORY

2.2.1 Offerors shall demonstrate how they will meet licensure or certification requirements necessary for delivery of required services, including any requirements for Level-3 recovery residence operation or oversight, or connection to Level-3 type services.

2.2.2 Offerors shall submit a statement demonstrating understanding of and intent to comply with applicable opioid settlement agreement fund regulations.

2.2.3 Offerors shall submit evidence or attestation that their housing operations comply with the Fair Housing Act, ADA, and National Alliance for Recovery Residences (NARR) Level-3 standards, or describe how they will achieve compliance within 90 days of contract execution.

2.3 Experience — 200 POINTS

2.3.1 Current Experience. State relevant experience of the organization and person(s) who will be actively engaged in the proposed services, including subcontractors.

Experience in operating Level-3 recovery housing, housing voucher administration, and services for individuals with SUD and co-occurring homelessness is highly relevant.

2.3.2 Past Experience. Describe contracts for services of similar scope and size undertaken in the last five (5) years: for whom the work was performed, year completed, and a letter of reference for each. References must be from work performed in the past three to five (3–5) years. Do not use City employees or elected officials as references.

2.4 Proposed Approach to Services — 200 POINTS

Discuss fully your proposed approach to each of the services described in Part 3, Scope of Services. Include:

• Your approach to intake, eligibility screening, and ASAM-informed clinical assessment

• Your model for housing placement, including use of Level-3 recovery residences and/or private rentals

• Your proposed landlord engagement and incentive strategy

• Your plan to include peer recovery coaching as part of the model

• Your approach to therapeutic monitoring and graduated supportive responses

(non-exclusionary model)

• Your plan for workforce development and ensuring individuals have a stable income to ensure transition into stable housing

• Your staffing plan, required qualifications, and staff training requirements

• Your plan for discharge planning and transition to stable housing

• Your plan to provide the program supports as detailed in Attachment B

• How you will partner with Gateway Recovery, CARES campus, and other referral sources

2.5 Management Summary — 200 POINTS

Describe individual staff and subcontractor responsibilities, lines of authority, and interface with HHH staff. Describe resources to be drawn upon to complete tasks and your organizational capacity to manage up to 25 participants simultaneously on a rolling basis.

2.6 Improved Outcomes — 50 POINTS

Demonstrate the evidence and/or logic of how your proposed activities will lead to improved outcomes for participants, including housing stability, recovery maintenance, reduced emergency service utilization, and increased employment or income.

2.7 Practices — 100 POINTS

Describe the evidence-based and evidence-informed practices you will implement, including:

• Trauma-informed care approaches

• Harm reduction philosophy integrated with therapeutic monitoring

• NARR Level-3 recovery housing principles, as applicable

• Person-centered planning and participant choice

• Community collaboration and partnership strategies

• Equity-based access practices (ADA, Fair Housing, no exclusion based on criminal history or prior relapse)

2.8 Measures — 50 POINTS

Include a description of how services impact outcomes and suggest at least one (1) measurable progress indicator per outcome listed in Section 3.7. Describe your data collection and reporting systems and how you will collaborate with the independent evaluator.

2.9 Annual Cost Reimbursement Budget (Cost Proposal)— 200 POINTS

2.9.1 Submit an Annual Cost Reimbursement Budget (Cost Proposal) in Bonfire. The budget for this RFP is $1,193,900 for the full Pilot Program. The recommended annual operating budget is approximately $842,600, with additional funds to support up to six month extensions as clinically appropriate. Use the budget forms included in Attachment C. APPENDICES 2-6 are required as part of the FY2027 Application for Contract Renewal. Applicant are able to access APPENDICES 2-6 instuctions and documents as part of the Bonfire Application.

Applicants are required to upload as a single Excel file with all worksheet tabs, containing APPENDICES 2-6, completed and must not convert to a PDF folder prior to uploading onto Bonfire. Additionally, Applicant should not upload the associated instructions.

Applicants can also access APPENDICES 2-6 at:

https://www.cabq.gov/health-housing-homelessness/partner-resources/administrative-requirements

Budgets should reflect actual costs to serve up to 25 participants annually on a rolling basis.

2.9.2 When developing your budget, address: staffing pattern and qualifications;

voucher payment amounts per unit type; administrative and landlord liaison costs;

move-in/setup costs; contingency; provider indirect cost rate; and your approach to ensuring fiscal sustainability.

2.9.3 Describe how you will leverage Medicaid-billable services (e.g., case management, behavioral health linkages) to supplement and maximize the impact of opioid settlement funds.

2.9.4 Include a cost per participant per month and total cost per participant for a 12-month and 18-month placement.

https://www.cabq.gov/health-housing-homelessness/partner-resources/administrative-requirements https://www.cabq.gov/health-housing-homelessness/partner-resources/administrative-requirements

PART 3

SCOPE OF SERVICES

Services shall include, but are not limited to, the following. The Contractor shall be the accountable partner to HHH for all aspects of Program delivery.

3.1 Program Administration and Oversight

1. Develop and implement an operational plan for the Program approved by HHH, consistent with the vision in this RFP and the HHH Pilot Plan (Attachment B). The operational plan must be updated based on feedback and programmatic need throughout the contract term.

2. Participate in an HHH-led workgroup or advisory group and assist in implementation and planning meetings before and during participant service delivery.

3. Manage all subcontractors including oversight, management, and reimbursement of services, ensuring compliance with contract requirements and applicable licensing standards.

4. Coordinate with HHH to address logistical and operational issues as they arise.

5. Work collaboratively with other entities as identified and requested by the City.

6. Be responsible for program revenue management and fiscal operations, including braided funding from Medicaid, private, and other sources.

3.2 Participant Intake and Eligibility

7. Screen all referrals using a standardized referral form and eligibility verification checklist consistent with Resolution R-25-218 criteria.

8. Conduct ASAM-informed clinical intake assessing needs, co-occurring conditions, housing barriers, and support needs.

9. Verify eligibility: adults 18+, currently experiencing homelessness, may have recently completed detox/rehab/treatment, actively engaged in their sobriety, and voluntarily commit to ongoing recovery engagement.

10. Accept referrals from Gateway Recovery, CARES campus, and other area treatment providers.

11. Administer intake without exclusion based on criminal justice history, gender identity, or prior relapse, consistent with ADA and Fair Housing Act requirements.

12. Ensure all intake processes are voluntary and person-centered.

3.3 Housing Placement and Landlord Engagement

13. Place participants in Level-3 recovery residences meeting NARR standards, or private rental units with appropriate landlord supports, commitment to case management ane engagement in support services, based on participant needs and housing availability.

14. Conduct or coordinate housing inspections to ensure quality and NARR compliance.

15. Administer housing vouchers per City voucher policies and procedures, with rent caps based on local Fair Market Rent (FMR) or local median, estimated at

$1,175/month for a one-bedroom unit.

16. Maintain an active landlord liaison function, either within the Contractor's organization or through HHH coordination, including:

○ Active communication with landlords regarding participant tenancy

○ Damage mitigation fund administration for private rentals

○ Vacancy incentive payments as needed to secure tenancies

17. Conduct routine housing inspections and quality monitoring throughout participant tenancy.

18. Assist participants with rent reasonableness determinations and lease compliance.

3.4 Case Management and Recovery Supports (Required)

19. Provide weekly case management (tapering to biweekly as participants stabilize), tracking goal progress, benefits enrollment, employment, and tenancy compliance.

20. Provide or broker peer recovery coaching, peer group participation, and linkages to AA/NA/outpatient treatment.

21. Facilitate clinical linkages including Medications for Opioid Use Disorder (MOUD), outpatient counseling, and psychiatric medication coordination, explicitly accommodating prescriptions and provider coordination.

22. Facilitate employment and benefits navigation, including Social Security, Supplemental Security Income, Supplemental Nutrition Assistance Program, and other income supports.

23. Provide legal support to assist with navigation of legal obligations, criminal proceeding support, probation compliance, and recidivism prevention planning.

24. Encourage participant choice in support utilization while maintaining required engagement standards.

3.5 Therapeutic Monitoring (Non-Exclusionary)

The Program utilizes therapeutic monitoring, not punitive exclusion. The Contractor shall:

25. Administer routine, low-threshold drug and alcohol screenings used to support treatment planning — not as grounds for automatic termination.

26. Implement graduated, supportive responses to positive screens or missed appointments, including: increased case management, re-engagement with clinical care, and short-term stabilization supports.

27. Reserve program termination only for repeated, unresolved safety issues or violent behavior that cannot be addressed through supportive re-engagement.

28. Ensure all monitoring and response protocols are documented and compliant with HIPAA, ADA, and Fair Housing Act requirements.

29. Ensure reasonable accommodations are guaranteed for disability, including Medications for Opioid Use Disorder (MOUD).

3.6 Discharge Planning

30. Begin discharge planning for each participant at least sixty (60) days before program exit.

31. Connect participants to long-term housing vouchers, employment supports, or self-sustaining tenancy options prior to exit.

32. Manage appropriate lease termination to avoid eviction violations on participant records.

33. Develop a transition plan that may include short-term continued subsidy support until participants can sustain housing independently, as appropriate.

34. Document all discharge outcomes and report to HHH.

3.7 Data Collection and Reporting

The Contractor shall maintain accurate and up-to-date individual case and program performance data and comply with all reporting requirements:

35. Develop and implement a method for accurately tracking and monitoring data, including use of a compatible electronic health record or case management system.

36. Participate through a formal agreement with a registered Health Information Exchange (HIE) as appropriate.

37. Collaborate with the independent evaluator contracted by HHH to support comparative analysis and outcome tracking.

38. Submit quarterly and final reports to HHH including, at minimum, the following metrics:

○ Enrollment, retention, and exits by reason

○ Housing stability: 30/90/180-day retention in stable housing

○ Eligibility for and enrollment in long-term housing assistance programs

○ Employment and income changes

○ Service engagement rates (case management, peer support, clinical linkages)

○ Rates of positive screens, supportive re-engagement, and termination reasons

○ Self-reported recovery status

○ Landlord satisfaction and housing quality indicators

○ Financial impact of phased rent contribution based on income

○ Financial impact and feasibility of Medicaid utilization for covered services

○ Comparative analysis vs. housing-first placements (matched cohort) on stability and recidivism

3.8 Overarching Program Goals

The Contractor shall work to achieve the following program goals:

39. Provide a therapeutic pathway from substance use treatment to stable, long-term housing.

40. Reduce recidivism into homelessness among individuals completing SUD treatment.

41. Support recovery maintenance through housing stability, case management, and peer supports.

42. Generate outcome data to inform the City's future recovery housing and voucher policy.

43. Demonstrate the viability of a recovery-oriented, therapeutic voucher model distinct from housing-first approaches.

3.9 Outcomes of Interest

The Contractor shall track and report on the following outcomes:

44. Improved housing stability for individuals with co-occurring SUD and homelessness.

45. Increased employment and/or income stability among participants.

46. Reduced recidivism into homelessness and emergency service utilization.

47. Increased engagement with sustained recovery supports after program exit.

48. Lower rates of return to acute SUD treatment or detox compared to baseline.

49. Improved quality of life and self-reported recovery status at 30/90/180 days post-exit.

50. Landlord satisfaction and willingness to house program participants in the future.

3.10 Compliance Requirements

The contract with the successful Offeror shall be subject to:

51. Use of Opioid Settlement Funds in compliance with all applicable legal restrictions on Fund (201) expenditures.

52. HHH Minimum Standards and Administrative Requirements for housing and supportive services providers.

53. NARR Level-3 recovery residence standards for any housing placement in a recovery residence.

54. Fair Housing Act, ADA, and equity-based access standards.

55. HIPAA and all applicable privacy and confidentiality requirements.

PART 4

EVALUATION OF PROPOSALS

4.1 Selection Process. The Mayor of Albuquerque shall name, for the purpose of evaluating the Proposals, an Ad Hoc Advisory Committee. On the basis of the evaluation criteria established in this RFP, the committee shall submit to the Mayor a list of qualified firms in the order in which they are recommended. Proposal documentation requirements set forth in this RFP are designed to provide guidance to the Offeror concerning the type of documentation that will be used by the Ad Hoc Advisory Committee. Offerors should be prepared to respond to requests by the Purchasing Office on behalf of the Ad Hoc Advisory Committee for oral presentations, facility surveys, demonstrations or other areas deemed necessary to assist in the detailed evaluation process. Offerors are advised that the City, at its option, may award this request on the basis of the initial Proposals.

4.1.1 Selection of Finalist Offerors (If Applicable). The Ad Hoc Advisory Committee may select Finalist Offerors (also known as the “short list”). The Purchasing Office will notify the Finalist Offerors. Only Finalist Offerors will be invited to participate in the subsequent steps of the procurement if this Finalist process is used.

4.1. 2. Oral Presentation or Demonstrations by Finalists (If Applicable). Finalist Offerors may be required to present their proposals to the Ad Hoc Advisory Committee (“Oral Presentation”). The Purchasing Office will schedule the time for each Finalist Offeror’s presentation. All Finalist Offeror Oral Presentations will be held remotely via Zoom unless notified otherwise. Each Oral Presentation will be limited to one (1) hour in duration unless notified otherwise. NOTE: The scores from the initial proposal evaluation will only carry over to the Oral Presentation evaluation in the case of a tie score after Oral Presentations.

4.2 Evaluation Criteria. The following general criteria, not listed in order of significance, will be used by the Ad Hoc Advisory Committee in recommending contract award to the Mayor. The Proposal factors will be rated on a scale of 0-1000 with weight relationships as stated below.

4.2.1 Evaluation Factors:

Points Evaluation Factor Section in Part 2

200 Experience Section 2.3

200 Proposed Approach to Services Section 2.4

200 Management Summary Section 2.5

50 Improved Outcomes Section 2.6

100 Practices Section 2.7

50 Measures Section 2.8

200 Annual Cost Reimbursement Budget Section 2.9

1000 TOTAL

4.2.2 Cost/Price Factors: The evaluation of cost factors in the selection will be determined by a cost/price analysis using your proposed figures. Please note that the lowest cost is not the sole criterion for recommending contract award.

4.2.3 Cost Evaluation. The cost/price evaluation will be performed by the City Purchasing Division or designee. A preliminary cost review will ensure that each Offeror has complied with all cost instructions and requirements. In addition, Proposals will be examined to ensure that all proposed elements are priced and clearly presented.