4-Exhibit C - Quarterly Performance Measures Report (TFSS).xlsx

XLSX spreadsheet 16 KB Posted

Attached to
RFP 6223 - Therapeutic Family Support Services
Solicitation number
RFP 6223 08/20/2025
Issued by
Ventura County, California

About this file

The document is a Quarterly Performance Measures Report for Therapeutic Family Support Services (TFSS) issued by the County of Ventura's Human Services Agency (HSA) Children & Family Services (CFS) and the Health Care Agency (HCA) Ventura County Behavioral Health (VCBH). The TFSS program is designed to provide comprehensive family support services, including individual child/youth therapy sessions, therapeutic visitation services with live coaching, individual parent/prospective caregiver sessions, and parenting support groups. The program targets families involved in the child welfare system, including those receiving Family Preservation (FP), Family Reunification (FR), Family Maintenance (FM), Family Enhancement (FE), and Permanent Placement (PP) services.

The performance measures report outlines specific quarterly and annual goals for service delivery and outcomes, with targets including serving 48 families, achieving 90% parent satisfaction, and measuring improvements in parent-child interactions, parenting skills, and family functioning. The report includes metrics for tracking family participation, program completion, and qualitative improvements such as parents' perceptions of their child's behavior, parent-child relationships, and parenting confidence. The document appears to be a tracking tool for monitoring the effectiveness and reach of the TFSS program, with placeholders for quarterly data collection and analysis of program performance across multiple indicators.

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Text version

Sheet1

Performance Measures
Therapeutic Family Support Services (TFSS) Program
Outcome/IndicatorGoalQ1Q2Q3Q4YTDNotes
1Provide services to families through the course of the program year

as measured by families who participate in at least one session.

Identify family status of FP, FR, FM, FE, PP in Notes.480
484848
0%0%0%
2Number of families referred this quarter who were not enrolled in services,

or did not participate in at least one session.

Provide the reason(s) in Notes.TBD
3Number of clients that closed.# Closed0
Number of families who successfully completed the program, including attendance in the TFSS Parent Workshop.# Successful Completion0
ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!
4Number of families who successfully completed the program, but did not attend the TFSS Parent Workshop. Include reason why and whether clinician/CFS Social Worker granted approval for TFSS case closure.TBD0
000
ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!
Outcome Measures
5After completing the TFSS program, parents will indicate they’ve noticed positive changes in their child’s behavior, demonstrated by their response to this question on the Parent Survey.90%0
000
ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!
6After completing the TFSS program, parents will indicate they feel closer

to their child, demonstrated by their response to this question on the

Parent Survey.90%0
000
ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!
7After completing the TFSS program, parents will indicate they have more tools and strategies to parent their children, demonstrated by their
response to this question on the Parent Survey.90%0
000
ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!
8After completing the TFSS program, parents will indicate an increase in parenting confidence, demonstrated by their response to this question
on the Parent Survey.90%0
000
ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!
9Treatment Perception Survey will be completed by parents who complete the TFSS program. Families will indicate they were satisfied with the services they received, demonstrated by their response to this question
on the survey.90%0
000
ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!
10Social Workers of families who complete the program will indicate that the parents improved their parenting skills, demonstrated by their response to this question on the Social Worker Feedback Survey.95%0
0
ERROR:#DIV/0!ERROR:#DIV/0!ERROR:#DIV/0!
11Number of children/youth, parents, and prospective caregivers triaged this quarter. Provide a reason for the triage in Notes.
Average number of days each person has been/will be traiged.5% or less0
ERROR:#DIV/0!

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