4-Exhibit A- Bonfire FAQs.pdf

PDF 250 KB Posted

Attached to
PORT ORANGE FSED IRRIGATION
Solicitation number
PROJ-26-043 - re-bid
Issued by
Volusia County, Florida

About this file

This document is a frequently asked questions (FAQ) exhibit provided by Halifax Health to assist vendors bidding on state and local contract opportunities through the Bonfire procurement platform. The document addresses the Port Orange Free Standing Emergency Department (PO FSED) Irrigation project in Florida, which requires qualified contractors to furnish and install a complete irrigation system for approximately two acres of land. The FAQ does not specify item quantities, response dates, bid due dates, site visit requirements, bidders' conferences, award dates, or contract term information, as it serves as a technical guide rather than a solicitation document with specific project parameters.

The FAQ focuses on administrative procedures for vendor participation on the Bonfire platform rather than pricing terms, set-asides, funding sources, or contract-specific requirements. Key procedural guidance includes vendor registration instructions, account creation processes, and submission protocols. The document establishes that multiple employees from the same firm cannot simultaneously work on a single submission, recommends designating one individual per solicitation to submit bids and documentation, and clarifies that individual Bonfire accounts are not linked to firm accounts. Vendors with registration difficulties or additional questions are directed to contact Bonfire Support through the platform's Help function or email support@gobonfire.com, with additional resources available through Bonfire's Vendor Help Desk.

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Text version

Exhibit A

Bonfire Frequently Asked Questions

How do I create a Vendor Profile on Bonfire?

You can click on the “Log In/Register” icon in the upper right corner of the Bonfire screen https://halifaxhealth.bonfirehub.com/portal/?tab=openOpportunities and follow the prompts. You may also watch this quick video on creating an account https://vendorsupport.gobonfire.com/hc/en-us/articles/7322917689367-Creating-a-Bonfire- Account-VIDEO.

If a firm has multiple people in the firm registered in Bonfire, can they all work on the same submittal?

Multiple accounts cannot work on the same vendor submission at the same time. For example: If John at firm A starts the submission, John will need to be the one who finalizes/submits the submission. A Best Practice is to have the team work on the submittal documents outside of Bonfire and select one person to go into Bonfire, submit the Intent to Bid, and proceed with uploading documents and completing the submittal.

Will individual registrations from the same firm be linked to that firm? Will all submittals by the firm be seen in all of the individuals' accounts?

No. Bonfire treats each individual account as an individual and does not link them. A best practice will be to determine internally which individual is responsible for each solicitation to prevent the duplication of submittals.

I am having difficulty registering as a vendor on Bonfire or have not received an email account confirmation from Bonfire. Who do I contact?

First, look through your trash, junk, etc. email accounts (sometimes a vendor's network will treat outside emails as junk). Second, reach out for assistance from Bonfire Support by clicking on the “Log In/Register” icon in the upper right corner of the Bonfire screen https://halifaxhealth.bonfirehub.com/portal/?tab=openOpportunities. You may also submit a question to Bonfire by clicking on the "Help" button at the lower left corner of the screen.

Miscellaneous Information:

If you have been notified of a bid release, and do not wish to bid, there is nothing further you need to do. If the Bid Due Date/Time has passed and no bid submittal is received this would be deemed a 'no bid'.

Instructions for adding additional new lines are in the instructions paragraph at the top of the sheet.

If I have other questions, who can I email?

You can email questions to support@gobonfire.com more clarity. Or please visit Bonfire’s Vendor Help Desk at https://vendorsupport.gobonfire.com/hc/en-us for additional information.

File details come from the government source that posted it. Updated .