4-Exhibit A- Bonfire FAQs.pdf
PDF 250 KB Posted
- Attached to
- 200 TON ROOM BOOSTER PUMP
- Solicitation number
- PROJ-26-067
- Issued by
- Volusia County, Florida
About this file
This document is a Frequently Asked Questions guide provided by Halifax Health for vendors using the Bonfire procurement platform to submit bids on solicitations. The guide addresses common procedural questions related to vendor registration and bid submission processes on the Bonfire hub located at halifaxhealth.bonfirehub.com. The FAQ clarifies that vendors must create individual accounts through the "Log In/Register" portal, and recommends that firms designate a single point of contact for each solicitation to manage submissions, as multiple accounts from the same firm cannot simultaneously work on the same submittal. The document emphasizes that individual registrations are not linked within the Bonfire system, and vendors should coordinate internally to prevent duplicate submissions across multiple accounts within their organization.
The guide provides technical support resources for vendors experiencing registration or account confirmation issues, directing them to check spam and junk email folders first, then contact Bonfire Support through the portal's help features or submit inquiries via support@gobonfire.com. Additional vendor support is available through Bonfire's Help Desk at vendorsupport.gobonfire.com. The FAQ notes that if a vendor is notified of a bid release but chooses not to bid, no action is required, and failure to submit a bid by the specified deadline is recorded as a "no bid." The document is intended to facilitate smooth vendor participation in Halifax Health's procurement process through the Bonfire platform.
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Exhibit A
Bonfire Frequently Asked Questions
How do I create a Vendor Profile on Bonfire?
You can click on the “Log In/Register” icon in the upper right corner of the Bonfire screen https://halifaxhealth.bonfirehub.com/portal/?tab=openOpportunities and follow the prompts. You may also watch this quick video on creating an account https://vendorsupport.gobonfire.com/hc/en-us/articles/7322917689367-Creating-a-Bonfire- Account-VIDEO.
If a firm has multiple people in the firm registered in Bonfire, can they all work on the same submittal?
Multiple accounts cannot work on the same vendor submission at the same time. For example: If John at firm A starts the submission, John will need to be the one who finalizes/submits the submission. A Best Practice is to have the team work on the submittal documents outside of Bonfire and select one person to go into Bonfire, submit the Intent to Bid, and proceed with uploading documents and completing the submittal.
Will individual registrations from the same firm be linked to that firm? Will all submittals by the firm be seen in all of the individuals' accounts?
No. Bonfire treats each individual account as an individual and does not link them. A best practice will be to determine internally which individual is responsible for each solicitation to prevent the duplication of submittals.
I am having difficulty registering as a vendor on Bonfire or have not received an email account confirmation from Bonfire. Who do I contact?
First, look through your trash, junk, etc. email accounts (sometimes a vendor's network will treat outside emails as junk). Second, reach out for assistance from Bonfire Support by clicking on the “Log In/Register” icon in the upper right corner of the Bonfire screen https://halifaxhealth.bonfirehub.com/portal/?tab=openOpportunities. You may also submit a question to Bonfire by clicking on the "Help" button at the lower left corner of the screen.
Miscellaneous Information:
If you have been notified of a bid release, and do not wish to bid, there is nothing further you need to do. If the Bid Due Date/Time has passed and no bid submittal is received this would be deemed a 'no bid'.
Instructions for adding additional new lines are in the instructions paragraph at the top of the sheet.
If I have other questions, who can I email?
You can email questions to support@gobonfire.com more clarity. Or please visit Bonfire’s Vendor Help Desk at https://vendorsupport.gobonfire.com/hc/en-us for additional information.
File details come from the government source that posted it. Updated .