4-Exhibit A- Bonfire FAQs.pdf
PDF 250 KB Posted
- Attached to
- SEVCC CU3&CU6 Replacements
- Solicitation number
- PROJ-26-027
- Issued by
- Volusia County, Florida
About this file
This document is a Frequently Asked Questions (FAQ) guide provided by Halifax Health to vendors submitting bids through the Bonfire procurement platform for the SEVCC CU3&CU6 Replacements contract opportunity in Florida. The FAQ addresses vendor registration and submission procedures on the Bonfire platform, which serves as the portal for this solicitation. Key guidance includes instructions for creating vendor profiles, managing multiple user accounts from the same firm, and troubleshooting registration and email confirmation issues. The document emphasizes that multiple users from the same firm cannot simultaneously work on a single submission and recommends designating one individual per solicitation to submit the Intent to Bid and upload required documents to prevent duplication of proposals.
The FAQ also provides administrative information relevant to the bidding process, including guidance that vendors who do not wish to submit a proposal need take no action, and that failure to submit by the bid due date will be recorded as a no-bid. Contact information is provided for vendors requiring additional assistance, directing them to Bonfire Support at support@gobonfire.com or through the Bonfire Vendor Help Desk. The document serves primarily as a procedural reference to facilitate vendor participation in Halifax Health's procurement process via the Bonfire platform rather than detailing specific contract terms, pricing requirements, or project specifications.
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Text version
Exhibit A
Bonfire Frequently Asked Questions
How do I create a Vendor Profile on Bonfire?
You can click on the “Log In/Register” icon in the upper right corner of the Bonfire screen https://halifaxhealth.bonfirehub.com/portal/?tab=openOpportunities and follow the prompts. You may also watch this quick video on creating an account https://vendorsupport.gobonfire.com/hc/en-us/articles/7322917689367-Creating-a-Bonfire- Account-VIDEO.
If a firm has multiple people in the firm registered in Bonfire, can they all work on the same submittal?
Multiple accounts cannot work on the same vendor submission at the same time. For example: If John at firm A starts the submission, John will need to be the one who finalizes/submits the submission. A Best Practice is to have the team work on the submittal documents outside of Bonfire and select one person to go into Bonfire, submit the Intent to Bid, and proceed with uploading documents and completing the submittal.
Will individual registrations from the same firm be linked to that firm? Will all submittals by the firm be seen in all of the individuals' accounts?
No. Bonfire treats each individual account as an individual and does not link them. A best practice will be to determine internally which individual is responsible for each solicitation to prevent the duplication of submittals.
I am having difficulty registering as a vendor on Bonfire or have not received an email account confirmation from Bonfire. Who do I contact?
First, look through your trash, junk, etc. email accounts (sometimes a vendor's network will treat outside emails as junk). Second, reach out for assistance from Bonfire Support by clicking on the “Log In/Register” icon in the upper right corner of the Bonfire screen https://halifaxhealth.bonfirehub.com/portal/?tab=openOpportunities. You may also submit a question to Bonfire by clicking on the "Help" button at the lower left corner of the screen.
Miscellaneous Information:
If you have been notified of a bid release, and do not wish to bid, there is nothing further you need to do. If the Bid Due Date/Time has passed and no bid submittal is received this would be deemed a 'no bid'.
Instructions for adding additional new lines are in the instructions paragraph at the top of the sheet.
If I have other questions, who can I email?
You can email questions to support@gobonfire.com more clarity. Or please visit Bonfire’s Vendor Help Desk at https://vendorsupport.gobonfire.com/hc/en-us for additional information.
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