4. Manual-Owners-H200M-112256.pdf

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This document is an owner's manual for the Hellenbrand H200M Series Water Conditioning System, a commercial water softener. The manual provides comprehensive technical specifications, installation instructions, programming guidance, and service details for the H200M water softener. Key technical specifications include multiple model sizes ranging from H200M-60 to H200M-1200, with capacities from 40,000 to 800,000 grains and service flow rates from 39 to 127 GPM. The manual covers detailed instructions for installation, initial startup, programming cycle sequences, diagnostic troubleshooting, and maintenance procedures, with specific guidance on valve operation, salt settings, regeneration cycles, and system configuration options.

The manual includes extensive technical documentation such as control valve cycle positions, relay programming, water meter installation, and service instructions for various system components. It provides multiple programming options for regeneration, including automatic and manual settings with variations in reserve capacity estimation, regeneration timing, and salt usage levels. The document also includes a five-year limited warranty covering electrical parts, control valve body, mineral tanks, and salt storage tank, with specific conditions and limitations on coverage. The manual is designed to support professional installation, maintenance, and troubleshooting of the Hellenbrand H200M water conditioning system across various commercial and industrial applications.

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Owner’s Manual Manufactured by:

HELLENBRAND, INC.

404 Moravian Valley Road

Waunakee, Wisconsin 53597-2509 Phone: 608-849-3050 • Fax 608-849-7398

Web: www.hellenbrand.com • Email: info@hellenbrand.com

112256

4/12/18-LBRY

©2011-2018

System for Automatic Discharge Management - U.S. Patent No. 9,862,619 Method of Water Discharge Management - U.S. Patent No. 9,346,689 B2

Minimum/Maximum Operating Pressures 20 psi (138 kPa) – 125 psi (862 kPa) Minimum/Maximum Operating Temperatures 40ºF (4ºC) – 110ºF (43ºC) AC Adapter Supply Voltage Supply Frequency Output Voltage Output Current

U.S.

120 V AC

60 Hz

12 V AC

500 mA

Backwash flow rate 50 gpm @ 25 psig drop CV Backwash 10.0 Meter:

Accuracy Flow Range

15 ft cable ± 5% 1.5” mete, 0.5 - 60 gpm 1.5” Male x Female NPT 2” meter, 1.5 - 150 gpm 2.0” Male x Female NPT

Regenerant Refill Rate 1.0 - 5.3 gpm Injectors See Injector Graphs, page 20 Inlet/Outlet Valve: 2” NPT Drain Line 3/4” - 1.5” NPT Distributor Tube Opening Valve bodies with female NPT Inlet & Outlet 1.90” OD (1.5” NPS)

TABLE 1 – GENERAL SPECIFICATIONS

No user serviceable parts are on the PC board, the motor, or the AC adapter. The means of disconnection from the main power supply is by unplugging the AC Adapter from the wall.

This owner’s manual is designed to assist owners and installers with the operation, maintenance and installation of your Hellenbrand water softener. It is our sincere hope that this manual is clear, concise and helpful to both owner and installer. Detailed instructions on general operating conditions, pre-installation and installation instructions, start-up, and timer and meter programming have been included, troubleshooting guide, service instructions and parts diagrams are also included for any future service.

In the event that you need professional assistance for servicing your water softener, please contact the dealer who installed this system.

TABLE OF CONTENTS

General Specifications Installation Summary / Job Specification Sheet Pre-Installation Check List / Bypass Valve Operation Installation Instructions Installation Diagrams Initial Start Up Programming ......................................................................................................................................................................................8-16 Diagnostics Valve History Flow Rate Graphs Injector Valve Body Meters...............................................................................................................................................................................................20-21 Servicing and Replacing the Turbine Parts Diagrams .................................................................................................................................................................................22-25 Conditioner and Salt Assemblies Trouble Shooting ..............................................................................................................................................................................27-29 Service Instructions ..........................................................................................................................................................................30-31 Control Valve Cycle Positions .........................................................................................................................................................323-33 Programing Options Specifications ...................................................................................................................................................................................34-35 Warranty

JOB SPECIFICATION SHEET

Relay 1 Trigger _______ Off _______ On Time _______Start Time, Minutes into Regeneration _______Duration

_______ On Gallons Pulse per _______ Gallons _______ Time Relay Closed

_______ On Regen Gallons (Relay activated by flow through meter during service & during regen)

Pulse per _______ Gallons _______ Time Relay Closed

_______ On Service Alarm _______Years _______Gallons _______ Lockout

Relay 2 Trigger _______ Off _______ On Time _______Start Time, Minutes into Regeneration _______Duration

_______ On Gallons Pulse per _______ Gallons _______ Time Relay Closed

_______ On Regen Gallons (Relay activated by flow through meter during service & during regen)

Pulse per _______ Gallons _______ Time Relay Closed

_______ On Service Alarm _______Years _______Gallons _______ Lockout _______ Error

INSTALLATION SUMMARY

Installation Date: ________________________________ Installation Location: ______________________________ Installer(s): _____________________________________ ______________________________________________ Phone Number: _________________________________ Application Type: Softener ________________________ Other _________________________________________ Water Source: __________________________________

Water Test Results:

Hardness ______ Iron ______ pH ______ Other ______________________________________________

Model No: ____________________________________ Service Flow Rates: Min __________________________ Max: __________________________________________ Tank Size: Diameter _____________________________ Height: ________________________________________ Resin or Media Volume: __________________________ Resin or Media Type: _____________________________ Capacity: ______________________________________ Salt or Fill Setting per Regeneration: _________________ Brine Tank Size: _________________________________

Control Valve Configuration:

Valve Type: ____________________________________ Valve Part Number: _______________________________ Valve Serial Number: _____________________________ Regenerant Refill Control: _____________________ gpm Injector Size: ________________________________gpm Drain Line Flow Control: _______________________ gpm

Water Pressure: A minimum of 25 pounds of water pressure (psi) is required for regeneration. Maximum 125 psi.

Electrical: A continuous 110 volt, 60 cycle current supply is required.

Make certain the current supply is uninterrupted and cannot be turned off with another switch. All electrical connections must be connected per local codes. Surge protection is highly recom-mended with all electric controls.

Do not install water softener with less than 10 ft between outlet and inlet of water heater.

Drain Line: The conditioner should be located close to a drain.

Avoid overhead drain lines if possible to prevent back pressure on the brine injector. Overhead drains are not to exceed 8 feet above the floor and no more than 20 feet in length. The pipe size for the drain line should be a minimum of 3/4”. Backwash flow rates in excess of 7 gpm or length in excess of 20’ require 1” drain line.

Backwash flow of 20gpm or greater require a 1.5” line.

Never insert drain line directly into a drain, sewer line or trap.

Always allow air gap to prevent back siphonage.

Bypass Valves: Always provide for the installation of a bypass valve.

Softening: It is recommended that the conditioner be installed to soften both the hot and cold water supply. There is a direct connection between drain and outlet port on valve during rinse cycle. On critical water applications, no raw water bypass valves or twin alternating configurations or lockout valves must be used to prevent drain water going to distribution if called for.

Caution: Water temperature is not to exceed 110°F; the conditioner cannot be subject to freezing conditions, or to a vacuum due to loss of pressure (such as a water main break).

PRE-INSTALLATION CHECK LIST

(All electrical & plumbing should be done in accordance to all state & local codes)

BYPASS VALVE OPERATION

• Do not use vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. Exposure to hydrocarbons such as kerosene, benzene or gasoline may cause products to leak. A silicon lubricant may be used on black o-rings but is not necessary. Avoid any type of lubricants, including silicone, on red or clear lip seals.

• Teflon tape is not necessary on the nut connection or caps because of o-ring seals.

• The pipe size for the drain line should be a minimum of 3/4”.

Backwash flow rates in excess of 7 gpm or a drain length in excess of 20’ requires 1” drain line. 1.5” line is used on backwash flow rates 20 gpm and greater.

• Verify drain can handle backwash rate of softener. Never insert drain line directly into drain sewer line or trap, allow air gap to prevent back siphonage.

1. Place the conditioner where you want to install it, making sure it is on a clean, level and firm base.

2. Do all necessary plumbing (inlet to inlet, outlet to outlet and drain line to drain).

3. A jumper ground wire should be installed between the inlet and outlet pipe whenever the metallic continuity of a water distribution piping system is interrupted. Install jumper ground wire on metal pipes.

4. If soldering, joints near the drain must be done prior to con-necting the drain line flow control fitting. Leave at least 6” between the drain line control fitting and solder joints when soldering pipes that are connected on the drain line control fitting. Failure to do this could cause interior damage to the drain line flow control fitting.

5. A gravity drain line should be connected to the overflow elbow on the side of the brine tank and run to a drain below the level of the elbow. This overflow drainage system pro-vides protection from water damage in the event of a brine shut-off malfunction. Tubing is not provided to do this.

In all cases where an overflow could result in water dam-age for various reasons, this overflow protection must be used. Do not connect the tubing to the drain line on the control valve discharge line and do not run this line above the overflow elbow height at any point. Provide air gap.

INSTALLATION INSTRUCTIONS

(All electrical & plumbing should be done in accordance to all local codes)

Exploded View

Depending on size of softener, 3/8” or 1/2” poly tube can be used for brine line. H200M-450 and larger will require hard piped 1” line.

3/4” drain used up through 7 gpm 1” drain used on 8-19 gpm 1.5” drain used on 20 gom and greater

WS1.5", 2"L, 2" and 2"QC Drawings and Service Manual Page 25

Installation

GENERAL INSTALLATION & SERVICE WARNINGS

The control valve and ttings are not designed to support the weight of the system or the plumbing.

Do not use Vaseline, oils, other hydrocarbon lubricants or spray silicone anywhere. A silicone lubricant may be used on black o-rings but is not necessary.

HYDROCARBONS SUCH AS KEROSENE, BENZENE, GASOLINE, ETC., MAY DAMAGE PRODUCTS THAT

CONTAIN O-RINGS OR PLASTIC COMPONENTS. EXPOSURE TO SUCH HYDROCARBONS MAY CAUSE THE PRODUCTS TO LEAK. DO NOT USE THE PRODUCT(S) CONTAINED IN THIS DOCUMENT ON WATER SUPPLIES

THAT CONTAIN HYDROCARBONS SUCH AS KEROSENE, BENZENE, GASOLINE, ETC.

THIS WATER METER SHOULD NOT BE USED AS THE PRIMARY MONITORING DEVICE FOR CRITICAL OR

HEALTH EFFECT APPLICATIONS

Do not use pipe dope or other sealants on threads. Te on tape is recommended to be used on all threads. Use of pipe dope may break down the plastics in the control valve.

SITE REQUIREMENTS:

• The plug-in Power adapter is for dry locations only

• The tanks should be on a rm, level surface

• Electrical: Use an uninterrupted outlet installed within 15 feet (4.57 meters) of the water conditioner.

All plumbing should be done in accordance with local codes.

1. Locate the water conditioner so the distance between the drain and the water conditioner is as short as possible.

2. Regenerant tanks that must be re lled should be located where they are easily accessible. It is recommended a safety brine valve be used.

3. Do not install any water conditioner with less than 10 feet of piping between its outlet and the inlet of a water heater.

4. Do not locate unit where it or its connections (including the drain and over ow lines) will ever be subjected to room temperatures under 40° F (4° C).

5. The use of resin cleaners in an unvented enclosure is not recommended.

6. INLET/OUTLET PLUMBING: Connect to a supply line downstream of outdoor spigots. Install an inlet shutoff valve and plumb to the unit’s inlet located at the left front as you face the unit. Installation of a bypass valve is recommended. If using plastic ttings ground the water conditioner per local electric codes. If a water meter is used, install the water meter on the outlet side of the control valve. It is recommended that the meter assembly be installed horizontally or in a down ow vertical position to reduce turbine bearing wear. The turbine assembly may be orientated in any direction, but is usually orientated pointing up to reduce drainage out of the pipes during service. Remove the cover and drive bracket and thread the water meter cord through the hole in the back plate.

Reinstall the drive bracket. Weave the cord through the hooks on the right hand side of the drive bracket and connect the end to the three prong connector labeled METER on the printed circuit board. Replace the cover.

7. Drain: Verify that the drain can handle the backwash rate of the water conditioner. Correctly size the drain line and install an appropriately sized drain line ow control. For 1.5 & 2L valves an adapter tting is supplied with a valve that can connect to a ¾” tting that can be used with drain line ow controls up to 10 gpm, or an optional 1” tting that can be used with drain line ow controls up to 25 gpm. If necessary the adapter can be removed and the 1 1/4” NPT threaded drain outlet may be used. For 2" valves the drain outlet is 1.5" NPT threads. Solder joints near the drain must be done prior to connecting the drain line ow control tting. Leave at least 6” (152.4 mm) between the drain line ow control tting and solder joints to prevent heat from damaging the ow control. Avoid elevating the drain line above the control valve where possible. Discharge the drain line through an air gap to a receptacle in accordance with local plumbing codes.

Regenerant Line

In

Out

Drain Line

1.5" Top view

Regenerant Line

In Out

Drain Line

2L Top view Shut off valve

Air gap

Regenerant Tank

Basic in stal la tion

In Out

Drain Line

Regenerant Line

2" Top view2" Top View

Typical Single Unit Installation Piping

Typical Twin Unit Installation Piping

INSTALLATION DIAGRAMS

INITIAL START UP

USER DISPLAYS/SETTINGS

General Operation When the system is operating, one of three displays may be shown. Pressing NEXT will alternate between the displays. One of the displays is the current time of day. The sec-ond display is one of the following: days to a regen or gallons remaining. Days To A Regen is the number of days left before the system goes through a regeneration cycle. Capacity remaining is the number of gallons that will be treated before the system goes through a regeneration cycle. The third display is current flow in gal/min. The user can scroll between the displays as desired by pushing NEXT or display will scroll automatically.

When water is being treated (i.e. water is flowing through the system) the word "GPM" flashes on left side of display when other than flow rate is displayed.

Figure 8

DAYS TO A REGEN

CAPACITY REMAINING

REGEN TODAY

GAL

NORMAL OPERATION SCREENS

PM6:35

TIME OF DAY

GPM6.8

FLOW RATE

USER DISPLAY 1

Typical user display. Shows capacity or days remaining before a regeneration.

USER DISPLAY 2

Displays current time.

USER DISPLAY 3

Displays present flow rate.

REGEN TODAY

flashes in upper left corner of display between rotating dis-play when REGEN button pushed once.

GPM

Flashes when the turbine is rotating.

User screens will continuously scroll, switching views every 3 seconds. If the screens are manu-ally scrolled, this screen will remain constant for 5 minutes then continue to scroll. The conditional screens will take precedence over the scrolling and the conditional conditions will apply.

OR

DEALER NAME

DEALER PHONE NUMBER

GPM

May display if service is required.

1. Complete all plumbing connections: inlet, outlet, drain line and brine line. Check for leaks. Do not add salt at this time.

2. Place the bypass valve in bypass position. Turn on the main water supply. Open a cold soft water faucet to flush the piping of any air and/or foreign material. Run until the water is clear.

3. Manually add water to the brine tank to reach top of the air check valve.

4. Now plug the transformer into a 110-volt receptacle. (Be certain the outlet is uninterrupted.) Within 5 seconds the con-trol will automatically align itself into the softening mode and display will automatically alternate between time of day, gal/min and gallons remaining. (Figure 8).

5. Set the time of day by pushing SET CLOCK button and using and buttons.

6. Press and hold the REGEN button for three seconds until the drive motor starts. Wait until the motor stops and the display reads “Backwash.” (If programmed as post fill). The backwash time will begin to count down.

7. Open the inlet water supply valve very slowly allowing water to fill the tank in order to expel air. CAUTION: If water flows too rapidly, there will be a loss of media out of the drain.

8. When the water is flowing steadily to the drain without the pres-ence of air, press the REGEN button to advance the control to the brine position. The brine time will begin to count down.

9. Fully open the water supply inlet valve.

• Check to verify that water is being drawn from the regenerant tank

• There should be a slow flow to the drain

• Allow three minutes for the media bed to settle

10. Press the REGEN button again to advance to the next position and allow water to run to drain for 2-3 minutes. The display will read “backwash” or “rinse” depending on the program used. If “backwash” is displayed, press the REGEN button to advance the control to the rinse position. Allow water to run to drain until clear.

11. Press the REGEN button to advance to the next position. The display should read “fill.” Allow water to run into the regenerant tank and prepare it for the next regeneration. Allow the regen-erant tank to fill automatically.

12. While the regenerant tank is filling, load it with salt.

13. SANITIZE! Add household bleach (unscented) 1.2 oz. per cubic foot of softening resin (see page 34-35). Press and hold the REGEN button for three seconds to begin regeneration.

Allow the system to complete the regeneration automatically.

The system will now be sanitized and producing treated water.

Be sure to check for local codes, which may also specify sanitization methods.

14. Set softener hardness, day override and regeneration time set-tings by pressing NEXT & button simultaneously (see page 8).

= Up Arrow = Down Arrow

Step 1 - Press SET CLOCK.

Step 2 - Current Time (hour): Set the hour of the day using or buttons. AM/PM toggles after 12.

Press NEXT to go to step 3.

Step 3 - Current Time (minutes): Set the minutes of day using or buttons. Press NEXT to exit Set Clock. Press REGEN to return to previous step.

Power Loss - Lithium battery on circuit board provides up to 2 years of time clock backup during power outages. If the power is out when battery is depleted, only time of day needs to be reset, all other values are stored in non-volatile memory. When time of day is flashing, replace lithium coin type 2032 battery.

Battery back-up feature will be activated after 24 hours of power.

Do not forget to reset for daylight savings time.

SET TIME OF DAY

Figure 9

INSTALLER DISPLAYS/SETTINGS

Step 1 - Press NEXT and simultaneously for 3 seconds.

Step 2 - Hardness: Set the amount of total compensated hardness in grains (hardness as cal-cium carbonate) per gallon using or buttons. The factory setting is 20 with value ranges from 1 to 150 in 1 grain increments. Note: The grains per gallon should be increased if soluble iron needs to be reduced. Add 3 grains of hardness for each ppm of iron present. If this display shows nA -, then system is set-up in “filter” mode or "AUTO" is not selected in softener system setup. (See page 33). Press NEXT to go to Step 3. Press REGEN to exit Installer Displays/Settings.

Step 3 - Day Override: This sets the number of days between regenerations. If value set to “oFF” regeneration initiation is based solely on gallons used. If value is set as a number (allow-able range from 1 to 28) a regeneration initiation will be called for on that day even if sufficient number of gallons were not used to call for a regeneration. Set Day Override using or buttons: Factory setting is 14 days.

• number of days between regeneration (1 to 28); or

• “oFF”

See page 9-10, for more detail on softener setup. Press NEXT to go to step 4. Press REGEN to return to previous step.

Step 4 - Regeneration Time (hour): Set the hour of day for regeneration using or buttons.

AM/PM toggles after 12. The factory setting time is 2:00 a.m. This display will show “REGEN” “IMMEDIATE ON ZERO GAL” if “Immediate” is selected on Step 12 of softener set-up. See page 33. Press NEXT to go to step 5. Press REGEN to return to previous step.

Note: When installing this unit as part of a multi unit parallel system the regen time of day must be adjusted to prevent multiple units from regenerating at the same time.

Step 5 - Regeneration Time (minutes): Set the minutes of day for regeneration using or buttons. This display will not be shown if system is set for immediate regeneration. Press NEXT to exit Installer Displays/Settings. Press REGEN to return to previous step.

Figure 10a

RETURN TO ROTATING DISPLAY

STEP 1

STEP 2SET TIME HOUR

6:35PM

SET TIME MINUTES

6:35PM

STEP 3

STEP 1

STEP 2WATER HARDNESS

STEP 3DAYS BETWEEN REGEN

STEP 4REGEN TIME HOUR

2:00AM

STEP 5REGEN TIME MINUTES

2:00AM

= Up Arrow = Down Arrow

SET GR

SET

SET

SET

SET

RETURN TO ROTATING DISPLAY

Manual Regeneration Sometimes there is a need to regenerate the system, sooner than when the system calls for it, usually referred to as manual regeneration.

To initiate a manual regeneration at the preset delayed regeneration time, press and release “REGEN”. The words “REGEN TODAY” will flash in left corner of display as it scrolls through displays to indicate that the system will regenerate at the preset delayed regeneration time. If you pressed the “REGEN” button in error, pressing the button again will cancel the request.

To initiate a manual regeneration immediately, press and hold the “REGEN” button for five seconds. The system will begin to regenerate immediately. The request cannot be cancelled. You must cycle all the way through the cycles to make it stop. PLEASE NOTE: This will reset the meter.

Note: If the salt tank does not contain salt, fill with salt and wait at least two hours before regenerating. If two regenerations are desired within 24 hour period, press /release REGEN button. REGEN TODAY will flash on screen. Press and hold REGEN button until valve initiates regeneration.

Figure 11

CYCLE TIME ADJUSTMENTS

Normally it is not recommended to adjust the lengths of the cycle times. However, certain water conditions may dictate adjustments. This should only be done from the recommendation of a water conditioning professional.

The following chart shows the upper and lower limits of each cycle.

Cycle Options Units Lower/Upper Limit Factory Setting Fill Lbs. 0.1 to 200 See Page 33 Softening (Service) Minutes 1 to 480 120 Backwash Minutes 1 to 120 8 Regenerant Draw DN Minutes 1 to 180 60 Backwash Minutes 1 to 120 8 Rinse-Fast Minutes 1 to 120 4

STEP 1S

STEP 2S SOFTENING

STEP 1S – Press NEXT and simultaneously for 3 seconds. If screen in Step 2S does not appear in 5 seconds the lock on the valve is activated.

STEP 2S – Select between softening or filtering. A flashing "SOFTENING" or "FIL- TERING" will appear. Choose SOFTENING using or button. Factory setting is Softening. Press NEXT to go to Step 3S. Press REGEN to exit Softener System Setup.

STEP 3S – Select the time for the first cycle (which in this example is BACKWASH) using the or button. (Range: 1-120 minutes). Press NEXT to go to Step 4S. Press REGEN to return to the previous step.

"REGEN TODAY"

CAPACITY REMAINING

GAL

SOFTENER SETUP

Regeneration Step (shows time remaining in regen step is 8 minutes, 22 seconds)

BACKWASH

8:22

= Up Arrow = Down Arrow

SET TYPE

Regeneration Mode Typically a system is set to regenerate at a time of low water usage. If there is a demand for water when the system is regenerating, untreated water will be supplied.

When the system begins to regenerate, the display will change to include information about the step of the regeneration process and the time remaining for that step to be completed. The sys-tem runs through the steps automatically and will reset itself to provide treated water when the regeneration has been completed.

MIN

STEP 3S

SET 10:00 MIN

BACKWASH TIME

STEP 4S – Select the time for the second cycle (which in this example is down BRINE) using the or button. (Range: 1-180 minutes). Press NEXT to go to Step 5S. Press REGEN to return to the previous step.

STEP 5S – Select the time for the third cycle (which in this example is RINSE) using the or button. (Range: 1-120 minutes). Press NEXT to go to Step 6S. Press REGEN to return to the previous step.

STEP 6S – Select the time for the fourth cycle (which in this example is FILL, setting is changed by lbs. of salt entered) using the or button. (Range: 0.1-99 minutes). Factory setting is Medium Salting, See page 34-35. Press NEXT to go to Step 7S. Press REGEN to return to previous step.

STEP 7S - Set Grain Capacity using the or button. The ion exchange capacity is in grains of hardness as calcium carbonate for the system based on the pounds of salt that will be used. The allowable grains capacity range varies from 5,000 to 3,000,000 grains. The increment increase is 500 for the range from 5000 to 30,000; 1000 for the range of 30,000 to 100,000; 2000 for the range of 100,000 to 200,000; 5,000 for the range of 200,000 to 500,000; and 20,000 for the range of 500,000 to 3,000,000. Grains capacity is affected by the fill time. The grains capacity for the selected lbs. salting should be confirmed by testing. The capacity and hardness levels entered are used to automatically calculate reserve capacity when gallon capacity is set to AUTO. Factory setting is the capacity of the softener at medium salting. See Page 34-35. Press NEXT to go to Step 8S. Press REGEN to return to previous step.

STEP 8S – Select between proportional or normal brining. Screen will not appear unless valve is configured as upflow and prefill. Use or buttons to select. Proportional brining will divide the actual gallons used by calculated volumetric capacity then multiply fill volume by this percent-age. This option requires a functioning meter. Factory Setting = Normal brining. Press NEXT to go to Step 9S. Press REGEN to return to previous step.

STEP 9S – Set Gallons Capacity using or button. If value is set to:

• “AUTO” gallon capacity will be automatically calculated and reserve capacity will be automatically estimated;

• “oFF” regeneration will be based solely on the day override set (see Installer Display/Settings Step 3, page 8 / proportional brining will not function if OFF selected); or

• as a number of gallons (allowable range 20 to 1,500,000) regeneration will be based on the value specified.

Increment increase is 20 for the range 20 to 2000, 100 for the range of 2000 to 10,000 and 500 for the range of 10,000 to 50,000 and 2000 for range of 50,000 to 1,500,000.

If “oFF” or a number is used, hardness cannot be set in Installer Displays/Settings Step 2 I, page

8. See pages 34-35 for more detail. Factory Setting is AUTO. Press NEXT to go to Step 10 S.

Press REGEN to return to previous step.

STEP 10S – Set Regeneration Time Options using the or button. If value is set to:

• “DELAY” means regeneration will occur at the preset time;

• “IMMEDIATE” means regeneration will occur immediately when the gallons capacity reaches 0 (zero); or

• “DELAY + IMMEDIATE” means regeneration will occur at one of the following:

- the preset time when the gallons capacity falls below the reserve or the specified number of days between regenerations is reached, whichever comes first; or

- immediately after 10 minutes of no water usage when the gallon capacity reaches 0 (zero).

See page 36 for more options. Factory Setting is DELAY + IMMEDIATE. Press NEXT to go to Step 11S. Press REGEN to return to previous step.

STEP 11S – Set Relay to activate by Time, Gallons, Regen Gallons, Off, Service Alarm or Lockout by using or buttons. A relay can be used to operate a chemical feed pump or sole-noid ect. The choices are:

• Relay Triggered on Time - Relay activates after set number of minutes after start of regeneration.

Start of regeneration is defined by first backwash cycle, dn brine or up brine, whichever is first. Relay deactivates after set time. If time selected as trigger, press NEXT for 12S.

• Relay Triggered on Gallons - Relay activates every set number of gallons while in service and deactivates after set time. If gallons selected as trigger, press NEXT for 15S.

• Relay Triggered on Regen Gallons - Relay activates after set number of gallons in service or gal-lons used during regeneration and de-activates after set time or when meter stops registering flow, whichever comes first. If regen gallons selected, press NEXT for 18S.

• Relay Triggered for Lockout - Relay closes at set time before or after start of regeneration. A negative start time delays regeneration by that amount of time. Selection of energizing relay for complete regeneration cycle is available by selecting REGEN for time setting, see step 22S.

• Service Alarm - Relay activates on service alarm setting: gallons, time or both, see step 20S.

• Off - If off is selected, Steps 14S – 22S will not be shown. Factory setting = OFF. Press

NEXT to go to step 12S for other selection for relay settings, or 24S if OFF selected.

Figure 12a

STEP 4S

SET 68:00MIN

DRAW TIME

STEP 9SRESERVE CALCULATOR

AUTO

SET

STEP 7SGRAIN OF CAPACITY

x1K

SET

STEP 5SRINSE TIME

6:00SET

MIN

STEP 8S

SET

NORMAL

FILL

STEP 6SFILL

50.0

SET

MIN

STEP 10SDELAY + IMMEDIATE

REGEN

SET

STEP 11SRELAY 1 "TIME"

TRIGGER

SET

RELAY 1 DURATION

STEP 12SRELAY 1 SET POINT

MIN

RELAY 1 DURATION

3:00 MIN

STEP 13S

RELAY 1 SETPOINT

GAL1

SET

SET

SET

SET 0:01 MIN

RELAY 1 "GALLONS"

TRIGGERSET

STEP 14S

STEP 16S

STEP 15S

STEP 12 S – If off was selected in previous step, this screen does not appear.

Time chosen to Activate Relay, use up and down arrows to set # of minutes AFTER START OF REGEN to activate relay. Start of regeneration is defined as first Backwash or Regenerant Draw mode. Time Range = 1 – 500 minutes. Press NEXT to go to Step 13S.

STEP 13 S – Use Up and Down arrows to set duration of relay activation in minutes. Range is 0:01 (1 second) to 500:00 (500 minutes). Press NEXT to go to Step 24S. Press REGEN to return to previous step.

STEP 15 S – Use up and down arrows to set # of gallons per relay activation.

Range = 0.1 – 20,000 gallons. Press NEXT for Relay Duration. Press REGEN to return to previous step.

STEP 16 S – Use up and down arrows to set duration of relay activation in minutes.

Range = 0:01 (1 second) - 500:00 (500 minutes). Press NEXT to go to Step 24S. Press REGEN to return to previous step.

STEP 14 S – Gallons chosen to activate relay. If Off or Time was selected in previous steps, this screen does not appear. Press NEXT for trigger programming.

SET TRIGGER

GAL

STEP 17SRELAY 1 "REGEN GALLONS" STEP 17 S – REGEN gallons chosen to activate relay. Relay activates after set number of gallons have been used in service or during regeneration and then deactivates after set period of time or after flow stops, whichever comes first. Press NEXT to go to Step 18S.

RELAY 1 SET POINT

SET 1 GAL

STEP 18S STEP 18S – Use up and down arrows to select number of gallons per relay activation of regen gallon setting. Range: 0.1 -20,000 gallons. Press NEXT to go to Step 19S.

STEP 19S – If Off or Time was selected in previous steps, this screen does not appear.

Use up and down arrows to set duration of relay activation in minutes. Range = 0:01 (1 second) - 500:00 (500 minutes). Press NEXT to go to Step 25S. Press REGEN to return to previous step.

RELAY 1 DURATION

SET 0:01 MIN

STEP 19S

RELAY 1 SERV ALARM

SET TRIGGER

STEP 20S

RELAY 2 TRIGGER

SET REGEN GAL

STEP 24S

RELAY 1 LOCKOUT

SET TRIGGER

STEP 21S

STEP 24S – Relay 2 programming includes identical options as Relay 1, with the addition of the ability to energize Relay 2 in the event an error occurs. Press NEXT to go to Step 25S.

RELAY 1 SETPOINT

SET -20

STEP 22S

MIN

RELAY 1 DURATION

SET 70:00

STEP 23S

MIN

STEP 22S – Use up or down arrows to select start time into regeneration to energize relay (regeneration is defined by start of backwash or draw; whatever comes first).

Range = -20 – 500 minutes or select REGEN. A negative start time delays re-generation by that amount of time. Select REGEN if relay activation is desired for complete regeneration. When REGEN selected for lock-out, 2 min delay is built in prior to MAV movement. Access REGEN by pushing down button through all negative numbers. Press NEXT to select duration of relay activation.

STEP 23S – Use up or down arrows to select duration of relay activation.

Range = 0:01 (1 second) - 500:00 (500 minutes). Press NEXT to go to Relay 2 programming.

STEP 21S – Relay Triggered for Lockout, relay closes at set time before or after start of regeneration, activation time is referenced to start of backwash or draw, whichever is first. Relay remains activated during error mode, after power failure and after manual advance. If manually advancing through regeneration, reset by holding NEXT/REGEN buttons after regeneration is complete to deactivate relay. Press NEXT to Set Start Time.

STEP 20S – Service Alarm chosen to activate relay, relay closes whenever Service Alarm has triggered. Programming for relay closure on service reminder is done on Step 25S. Relay opens when service alarm reset. Press NEXT to go to Step 24S to set Relay 2 Settings. If off selected for Relay 2, service reminder programming on Step 25S.

• Relay closes on Gallons

• Relay closes on Time

• Relay closes on Both

• Off, Factory setting is off

SERVICE REMINDER

STEP 25S – Set scheduled service display using or buttons. Available options are OFF, TIME, ON GAL or BOTH. Selecting OFF disables this feature. If OFF is selected, press NEXT to exit System Setup. If TIME, ON GAL or BOTH is selected press NEXT to select the TIME and/or ON GAL values. See Steps 26S and/or 27S. When days fall less than 1 year, display shows “sched-uled service in xxx days”. Service technician can program if desired. This can also activate relay if Service Alarm is selected on Step 20S. Press REGEN to return to the previous step.

STEP 26S – Service alarm for TIME ranges from 0.25 to 9.75 years. Use and buttons to set.

Press NEXT to either exit System Setup or if BOTH was selected go to Step 27S. When number of days drops below 1 year, display in OEM program displays “scheduled service in xxx days” in screen right after service remainder is programmed. Press REGEN to return to the previous step.

STEP 27S – Service alarm for ON GAL ranges from 100 to 9,999,900 gallons. Use and to set.

Press NEXT to exit System Setup. Press REGEN to return to the previous step.

Reset service reminder by holding down up and down arrows together when reminder is displayed.

SERVICE ALARM

SET BOTH

STEP 25S

SCHEDULED SERVICE

SET 0.25

STEP 26S

YR

SCHEDULED SERVICE

SET 80000

STEP 27S

GAL

RETURN TO NORMAL MODE

STEP 1CS – Press NEXT and simultaneously until display changes. Then release & press NEXT and simultaneously again for 3 seconds and release. If screen in step 2CS does not appear in 5 seconds the lock on the valve is activated.

STEP 2CS – Valve Type. Use the or to select from 1.0", 1.25", 1.50", 2.0L", 2.0" valve.

H200M is a 2.0” valve. Press NEXT to go to Step 3CS.

STEP 3CS – Meter Size. This display is only viewed when 2.0” or 2.0L” is selected in Step 2CS. Use the or to select meter size.

STEP 4CS – Use the or to select one of the following:

• Twin Alternating System – Select Alt A or Alt B, See instructions in Step 5CS; or

• System Board - Allows Demand Recall Programming – See instructions in Step 10CS.

• No Hard Water Bypass During Regeneration – See instructions in Step 7CS.

• Reclaim Enabled - Allows control to operate in Reclamation Mode – See instructions in Step 9CS.

• Separate Source Enabled - Allows control to have a separate water source during the regeneration cycle. See instructions in Step 8CS.

• OFF; Factory Setting is OFF - Press NEXT to go to Step 11CS.

STEP 1CS

CYCLE SEQUENCE

Anytime cycle sequence is modified, softener set-up will revert to manufacturer setting and must be reprogrammed as desired.

Cycle Sequence instructions allows the operator to set the order of the cycle. The Softener System Setup allows the operator to set how long the cycles will last. The operator may choose up to 9 cycles in any order.

END must be used as the last cycle option. The SOFTENING cycle should only be used in brine prefill applications to allow salt to dissolve.

Cycle Options

BACKWASH FILL

RINSE SOFTENING END

See Step 16CS for an example of how to set a valve so that when regeneration is initiated, BACKWASH occurs first, REGENERANT DRAW DN occurs second, SECOND BACKWASH occurs third, RINSE occurs fourth and FILL occurs fifth.

REGENERANT

DRAW

STEP 2CS2.0SET

VALVE TYPE

STEP 3CS2.0

METER SIZE

SET IN

ALT A

ALTERNATOR SYSTEM

SET

STEP 5CS STEP 5CS –Twin Alternating System – Allows automatic alternation between two units to pro-vide softened water 24 hours a day.

Use or buttons to select ALT A or ALT B Select ALT A for the control valve that has the two-pin connector labeled MAV DRIVE connected to the alternator valve.

Select ALT B for the control valve that will be connected via three-prong connector labeled IN- TERCONNECT. Must use 3-wire interconnect cable. Press NEXT to go to Step 6CS.

For Alternating System, change programming:

• Set softener, with volume capacity in GALLONS and select Regeneration Time Option “IMMEDIATE” or "DELAYED" and select DAYS BETWEEN REGEN as desired.

• For complete programming, see Twin Alternating MAV manual.

STEP 4CSOFF

ALTERNATOR SYSTEM

SET

STEP 7CS – No Hard Water Bypass Enabled - Use or buttons to select NO HARD WATER BYPASS ENABLE. Selection requires that a connection to a Motorized Alternator Valve (MAV) is made to the two pin-connector labeled ALTERNATOR MAV DRIVE located on the printed circuit board. The MAV will be driven closed before the first regeneration cycle that is not FILL or SOFTENING or FILTERING, and be driven open after the last regeneration cycle that is not FILL. NOTE: If the control valve enters into an error state during regeneration mode, the no hard water bypass valve will remain in its current state until the error is corrected and reset. Reset by pushing NEXT & REGEN buttons simultaneously until display changes. MAV gear out for service, MAV gear in for bypass. Press NEXT to go to Step 11CS.

STEP 8CS – Configuring the Control Valve for Separate Source Operation - Select Sepa-rate Source Enabled for control operation. For separate source operation, the three wire connec-tor is not used. Selection requires that a connection to a MAV is made to the two pin connector labeled ALTERNATOR MAV DRIVE located on the printed circuit board. The C port of the MAV must be connected to the valve inlet and the A port connected to the separate source used dur-ing regeneration. The B port must be connected to the feed water supply. When set to Separate Source Enabled the MAV will be driven closed before the first regeneration cycle, and be driven to open after the last regeneration cycle.

NOTE: If the control valve enters into an error state during regeneration mode, the MAV will remain in its current state until the error is corrected and reset. Reset by pushing NEXT & REGEN buttons simultaneously until display changes. MAV gear out for service, MAV gear in for bypass.

ENABLED

NO HARD BYPASS

SET

STEP 7CS

SEPARATE SOURCE

SET

STEP 8CS

ENABLED

Page 10 HP Man ual

Confi guring the Control Valve to operate with Clack System Controller:

Select System Board Enabled to link the Control Valve to the Clack System Controller. For communication between the Control Valve and the System Controller a three wire communication cable is required.

Press NEXT to go to Step 5CS. Press REGEN to return to previous step.

Confi guring the Control Valve for Reclamation Mode:

Select Reclaim Enabled for control operation. Motorized Alternating Valve will advance to Bypass at a set time after the beginning of regeneration, and return to Service after a set duration. Up to three bypass events are possible. From the SET screen, pressing SET CLOCK will increase the number of reclaim cycles up to 3.

From the RECLAIM ENABELD screen, pressing the SET CLOCK button will increase the number of reclamation cycles, up to 3. The Alternating MAV transitions to Bypass at a set time after the start of regeneration. The start of regeneration is defi ned as the fi rst cycle that is not FILL, SOFTENING or FILTERING. The Alternating MAV will transition back to Service after the completion of the preset duration time.

STEP 9CS – Configuring the Control Valve for Water Reclamation Mode - Select Reclamation Enabled for control operation. Motorized Alternating Valve will advance to Bypass at a set time after the beginning of regeneration, and return to Service after a set duration. Up to three bypass events are possible.

From the RECLAIM ENABLED screen, up to 3 reclamation cycles are possible, use up arrow to select reclaim enabled for one reclaim event, reclaim 2x for two reclaim events and 3x for three reclaim events. The Alternating MAV transitions to Bypass at the set time after the start of regeneration. The start of regeneration is defined as the first cycle that is not FILL, SOFTENING or FILTERING. The Alternating MAV will transi-tion back to Service after the completion of the preset duration time.

STEP 9CS

STEP 6CSREFRESH RINSE

SET TYPE MIN

STEP 6CS – Select Twin Alternating Option.

Use or buttons to select

• Standard - Standard Alternating Function

• Refresh Rinse - Alternates every 6am & 6pm and runs programmable number of gallons to service. Press NEXT to set number of gallons.

• Delayed Rinse and Fill- See below

• Factory Setting is Standard Alternating Function

This option delays the last two cycles of regeneration (only “Rinse” and “Fill”). This feature splits the regeneration into two portions. The first portion of the regeneration will start imme-diately and all programmed cycles before the “Rinse” and “Fill” cycles will be performed. After all programmed cycles before “Rinse” and “Fill” are completed the control valve will drive to the service position (displaying “Delayed Rinse + Fill Pending”). When the volume of the on-line unit is depleted to 10% of its programmed capacity, the control valve will be triggered to finish the second portion of the regeneration and complete the “Rinse” and “Fill” cycles and return to Service and be placed into Standby mode, and wait to come on-line for service. Press NEXT to go to Step 11CS.

30:00

RECLAIM START

SET MIN

STEP12CS

RECLAIM DURATION

SET

STEP 13CS6:00 MIN

HP Manual Page 11

STEP 5CS

Step 5CS – Set Auxiliary Drive Output (MAV only) to operate in one of three modes:

• Set RECLAIM (Time): Allows Auxiliary MAV to switch positions at a set time in relation to the start of regeneration for a preset duration, independently of the actual regeneration status. Up to 3 bypass events are possible.

• Set SEP SOURCE: Allows Auxiliary MAV to switch positions before the start of regeneration and then switch back at the end of regeneration.

• Set OFF: Deactivates this output.

Only use Clack Motorized Alternating Valves (MAV) with these selections. Clack No Hard Water Bypass Valves (1” or 1.25” V3070FF or V3070FM) are not designed to be used with the reclaim or separate source functions.

Press NEXT to go to Step 6CS. Press REGEN to return to previous step.

STEP 12CS – Only displays if reclamation of brine is enabled in Step 11CS. Use the or buttons to select the number of minutes after the start of regeneration before the MAV will divert the brine waste wa-ter from the plumbing drain receptacle to the brine tank. Start of regeneration is defined as any mode that is not fill or softening. MAV automatically returns to service when manually stepping through regeneration.

Elution study is recommended to optimize salt savings without sacraficing capacity.

Press NEXT to go to Step 13CS. Press REGEN to return to previous step.

STEP 13CS – Only displays if reclamation of brine is enabled in Step 11CS. Use the or buttons to select the number of minutes to divert the brine waste water to the brine tank. After the minutes count down to zero, the waste water will once again be diverted to the plumbing drain receptacle.

Press NEXT to go to Step 15CS. Press REGEN to return to previous step.

AUX MAV SEP SOURCE

SET

STEP 14CS

TRIGGER

STEP 14CS – Separate source selection requires connection of motorized alternator valve (MAV) to Auxiliary Drive two-pin connection on board.

Auxiliary MAV Drive set to operate with a Separate Source trigger. Auxiliary MAV transitions to Bypass before the start of regen cycle #1, AFTER Alternator MAV motor transition. Auxiliary MAV transitions back to Service at the completion of the last programmed regen cycle, once the Valve Motor deactivates and BEFORE Alternator MAV transition (if scheduled). Auxiliary MAV will NOT automatically return to Service while manually stepping valve through regen, MAV will remain in Bypass until regen cycle ends or NEXT & REGEN buttons pushed simultaneously until display changes. Press NEXT to go to Step 15CS. Press REGEN to return to previous step.

Brine Reclaim: When Reclaim is selected as trigger for Auxilliary MAV Drive, a portion of the brine can be diverted after it has passed through the resin bed. Brine discharge contains unused salt that can be used for brine make-up for the next regeneration. A motorized alternator valve (MAV) must be connected to the two-pin connector labeled AUX DRIVE located on the circuit board or error code 106 will result. The MAV diverts the brine discharge to brine tank. A-Port discharges to brine tank. B-Port discharges to drain, remaining port connects to the valve drain fitting. Elution study should be done to provide settings that optimize salt savings without sacrificing capacity. Three reclaim events are pos-sible, use up arrow to select reclaim enabled for one reclaim event, reclaim 2x for two reclaim events and reclaim 3x for three events.

STEP 11CS – Use the or buttons to select one of the following:

• Reclaim – Allows brine reclaimation – Press NEXT to go to Step 12CS.

• Separate Source –Allows Auxiliary MAV to switch positions before the start of regeneration and to switch back at the end of regeneration. See instructions in Step 14CS.

• Off - Factory Setting is Off

Press NEXT to go to Step 12CS when reclaim selected as trigger. Press REGEN to return to previous step.

TRIGGER

AUX MAV OFF

SET

STEP 11CS

STEP 10CS – Configuring the Control Valve to operate with the Hellenbrand SystemMate Controller - Select System Board Enabled to link the Control Valve to the SystemMate Controller. For communication between the Control Valve and the System Controller, a three wire communication cable is required.

Press NEXT to go to Step 11CS. Press REGEN to return to previous step.

SYSTEM BOARD

SET

STEP 10CSENABLED

STEP 15CS – This display will be available to select the use of an outside signal to control the initiation of a regeneration. Selection only matters if a connection is made to the two pin connector labeled DP SWITCH located on the printed circuit board. Following is an explanation of the options:

• ON 0 REGEN – If the dP switch is closed for an accumulative time of 2 minutes, a regeneration will occur immediately.

• DELAY REGEN – If the dP switch is closed for an accumulative time of 2 minutes, a regeneration will occur at the schedule regeneration time.

• HOLD REGEN – If the dP switch is closed a regeneration will be prevented from occurring.

• OFF - Factory setting is off Press NEXT to go to Step 16CS. Press REGEN to return to previous step.

STEP 16CS – Press the or buttons until selection of first cycle appears in left upper corner, in this ex-ample BACKWASH is selected. Press NEXT to go to Step 17CS. Press REGEN to return to previous step.

STEP 17CS – Press the or buttons until selection of second cycle appears in left upper corner, in this example Regenerant Draw DN is selected. For a H125 control valve: prior to selecting DN or UP or not selecting a regenerant flow cycle, verify the correct valve body, main piston, regenerant piston and stack are being used and the injector or injector plug(s) are in the correct location. Press NEXT to go to Step 18CS. Press REGEN to return to previous step.

STEP 18CS – Press the or buttons until selection of third cycle appears in left upper corner, in this example BACKWASH is selected. A second backwash mode is recommended on iron applications > 1.0 ppm. Press NEXT to go to Step 19CS. Press REGEN to return to previous step.

STEP 19CS – Press the or buttons until selection of fourth cycle appears in left upper corner, in this example RINSE is selected. Press NEXT to go to Step 20CS. Press REGEN to return to previous step.

STEP 20CS – Press the or buttons until selection of fifth cycle appears in upper left corner. Press NEXT to go to Step 21CS. Press REGEN to return to previous step.

STEP 21CS – Press the or button until last regeneration cycle; END appears (up to 9 regeneration modes are possible). End must be selected as last cycle. Press NEXT to go to Step

22CS.

STEP 22CS – Press the or button to select number of standard regenerations which would trigger one alternate brine fill amount. Range: 1-99. Factory setting is Off. Press NEXT to go to Step 23CS.

STEP 23CS – Select amount of salt to be used when alternate regeneration requested. This screen is not displayed if off is selected in previous step. Softener Range 0.1–200 lbs. Filter Range 0.05–20.0 Gallons.

CYCLE 1

BACKWASH

SET

STEP 16CS

REGENS

ALT FILL TRIGGER

SET

15.0

ALT FILL AMOUNT

SET

OFF

LBS

CYCLE 6

END

SET

CYCLE 2

REGENERANT DRAW DN

SET

STEP 17CS

CYCLE 4

RINSE

SET

STEP 19CS

CYCLE 3

BACKWASH

SET

STEP 18CS

STEP 21CS

CYCLE 5

FILL

SET

STEP 20CS

STEP 22CS

STEP 23CS

ON 0

AUXILIARY INPUT

SET REG

STEP 15CS

STEP 1D – Press or simultaneously for three seconds.

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