36C78620Q0209-012.docx

DESCRIPTION / SPECIFICATIONS / WORK STATEMENT

A.1 NCA MISSION

The National Cemetery Administration honors veterans with a final resting place and lasting memorials that commemorate their service to our Nation. National cemeteries are national shrines. The standards of maintenance, appearance and operational procedures performed by the Contractor at this cemetery shall reflect this nation's concern for those interned there. For this reason, the Contractor's strict adherence to the specifications shall be required and shall be essential.

A.2 SCOPE

A.2.1 The Contractor shall furnish all equipment, supplies, materials, labor and supervision necessary to provide Quarterly “Deep Cleaning” Janitorial Services at the Calverton National Cemetery, 210 Princeton Blvd, Calverton, New York 11933. Deep Cleaning is defined as “an exceptionally intense and comprehensive cleaning process”.

A.2.2 Janitorial Services include Deep Cleaning of office space, visitor areas, employee areas & public restrooms areas. Location and approximate size of areas to be cleaned are as follows:

A.2.3 Contractor Furnished Supplies: The Contractor shall furnish appropriate cleaning supplies and equipment to complete all tasks.

A.2.4 PERFORMANCE & WORK HOURS: Deep Cleaning Janitorial Services shall be provided in accordance with the following schedules in November, January, April, and August:

(a) Administration Building: All work shall be performed and completed on Saturday & Sunday, between the hours of 8:00 am and 4:30 pm.

(b) Maintenance Building: All work shall be performed and completed on Saturday & Sunday, between the hours of 8:00 am and 4:30 pm.

(c) Public Restrooms: All work shall be performed and completed on Saturday & Sunday, between the hours of 8:00 am and 4:30 pm.

(d) Administration & Maintenance Buildings: Vacuum and Shampoo all Carpet & Rug Areas twice annually. Work to be coordinated / scheduled with COR and accomplished during the months of May (before Memorial Day) and November (before Veterans Day). All work shall be performed and completed on Saturday & Sunday, between the hours of 8:00 am and 4:30 pm.

A.2.5 ADMINISTRATIVE BUILDING: Quarterly cleaning services shall include the following:

(a) Vacuum and steam clean (dry method) all upholstered furniture.

(b) Clean the Building's Common Areas.

(c) Clean Vents & Window Sills - Vacuum or dust vents.

(d) Clean Baseboards.

(e) Clean Interior Corners, Walls, Doors and Windows of Cobwebs & Dust.

(f) Clean Interior / Exterior Lobby Doors - Clean & Polish with glass cleaner.

(g) Strip & Seal all Tile Floors.

(h) Strip, Seal, and Wax Kitchen Vinyl Tile Floors.

(i) Clean all Light Fixtures.

(j) Clean all Interior / Exterior Windows.

(k) Clean all Mini-blinds.

(l) Clean all Interior / Exterior Florescent Light Lens Covers.

(m) Employee Restrooms to include:

(i) Clean walls, partitions, floors, showers, sinks & toilets / urinals with germicide disinfectant.

(ii) Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers.

(iii) Clean Floor Drains

(iv) Pressure clean tile floors (steam clean and reseal all grout joints with a protective sealant)

(v) Clean Vents & Window Sills - Vacuum or dust vents.

(vi) Clean Baseboards.

(vii) Clean Interior Corners, Walls, Doors and Windows of Cobwebs & Dust.

(viii) Clean / polish Interior & Exterior Restroom Doors.

(ix) Clean all Light Fixtures.

(x) Clean all Interior / Exterior Windows.

(xi) Clean all Interior / Exterior Florescent Light Lens Covers

(n) Twice Annually: Vacuum, Shampoo and thoroughly Deep Clean all Carpet & Rug Areas. Work to be coordinated and scheduled with COR during the months of May (before Memorial Day) and November (before Veterans Day).

A.2.6 MAINTENANCE BUILDING: Quarterly cleaning services shall include the following:

(a) Vacuum and steam clean (dry method) all upholstered furniture.

(b) Clean the Building's Common Areas.

(c) Clean Vents & Window Sills - Vacuum or dust vents.

(d) Clean Baseboards.

(e) Clean Interior Corners, Walls, Doors and Windows of Cobwebs & Dust.

(f) Clean Interior / Exterior Lobby Doors. Clean & Polish with glass cleaner.

(g) Strip & Seal all Tile Floors.

(h) Clean all Light Fixtures.

(i) Clean all Interior / Exterior Windows.

(j) Clean all Interior / Exterior Florescent Light Lens Covers.

(k) Employee Restrooms to include:

(i) Clean walls, partitions, floors, showers, sinks & toilets / urinals with germicide disinfectant.

(ii) Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers.

(iii) Clean Floor Drains

(iv) Pressure clean tile floors (steam clean and reseal all grout joints with a protective sealant)

(v) Clean exterior of Employee Lockers.

(vi) Clean Vents & Window Sills - Vacuum or dust vents.

(vii) Clean Baseboards.

(viii) Clean Interior Corners, Walls, Doors and Windows of Cobwebs & Dust.

(ix) Clean / polish Interior & Exterior Restroom Doors.

(x) Clean all Light Fixtures.

(xi) Clean all Interior / Exterior Windows.

(xii) Clean all Interior / Exterior Florescent Light Lens Covers

(l) Twice Annually: Vacuum, Shampoo and thoroughly Deep Clean all Carpet & Rug Areas. Work to be coordinated and scheduled with COR during the months of May (before Memorial Day) and November (before Veterans Day).

A.2.7 PUBLIC RESTROOMS: Quarterly cleaning services shall include the following:

(a) Clean walls, partitions, floors, sinks & toilets / urinals with germicide disinfectant.

(b) Clean & Polish all glass, mirrored and stainless-steel areas with appropriate cleansers.

(c) Clean Floor Drains.

(d) Pressure clean tile floors (steam clean / reseal all grout joints with a protective sealant).

(e) Clean Vents & Window Sills - Vacuum or dust vents.

(f) Clean Baseboards.

(g) Clean Interior Corners, Walls, Doors and Windows of Cobwebs & Dust.

(h) Clean / polish Interior & Exterior Restroom Doors.

(i) Clean all Light Fixtures.

(j) Clean all Interior / Exterior Windows.

(k) Clean all Interior / Exterior Florescent Light Lens Covers.

A.3 CONTRACT MANAGEMENT

A.3.1 Contracting Officer: Administration of this contract will be by the Contracting Officer (CO), National Cemetery Administration, Centralized Contracting Division (41D3A), 75 Barrett Heights Road, Suite 309, Stafford, Virginia 22556.

A.3.2 COR: The VA Contracting Officer will delegate one or more representatives to serve as the Contracting Officer’s Representative (COR). The COR is responsible for providing contract oversight and technical guidance to Contractor, placing orders for services, certification of invoices, and overseeing technical aspects of the contract. The COR is not authorized to add, modify, delete, or otherwise change any of the costs, specifications, provisions, requirements, terms or conditions of the contract and delivery orders issued under the contract. All administrative functions remain with the VA Contracting Officer.

A.3.3 Contractor Site Manager: The Contractor shall provide a “Site Manager” for directing, overseeing and coordinating the work involved. Communication by the Site Manager with the COR (or designee) is strongly encouraged. The Contractor shall furnish a copy of the contract specifications to the Site Manager and each employee performing work under the contract to ensure they are completely familiar with the requirements. Any damage to cemetery property, structures or grounds caused by the Contractor and/or its personnel shall be repaired or replaced at the Contractor’s expense, as directed by the COR.

A.4 STANDARDS OF CONDUCT

The Contractor is responsible for the ethical conduct of its employees. These standards and regulations are enforceable under Title 38, U.S.C. Section 218. Contractor personnel shall adhere to the following standards of dress and conduct while performing work at Calverton National Cemetery:

(a) Contractor shall maintain satisfactory conduct and work performance of its personnel including administering disciplinary action when determined necessary. It will be at the discretion of the COR to initiate immediate removal of Contractor personnel from cemetery grounds if conduct standards are not adhered to during contract performance.

(b) Contractor shall remove his/her employee from the cemetery for cause to include but not limited to willful misconduct and/or unacceptable performance of the work required under the contract. Misconduct shall form the basis for immediate contract enforcement action, to include immediate removal from the cemetery.

(c) Contractor-furnished personnel, supplies, services, equipment and materials, including personnel provided and necessary for contract performance shall be fully compliant with applicable OSHA, Federal, State, County and local ordinance laws & regulations. The Contractor is responsible for training its personnel regarding safety precautions and procedures prescribed by OSHA Standards.

(d) Contractor personnel appearance and conduct shall be professional and unobtrusive at all times. Questions from cemetery visitors shall be politely referred or directed to cemetery personnel.

(e) Shirts, T-shirts, long pants, neat jeans or walking shorts are permissible. Contractor personnel shall be fully clothed at all times, to include an upper garment to cover the body from waist to neck. Tank tops as an outer garment are prohibited, as well as any garments which display a message or slogan affixed thereon.

(f) It is expected that personnel will conduct themselves in a respectful manner, not engaging in loud boisterous behavior or use profane or abusive or otherwise inappropriate language. Radios and/or video or otherwise electronic games / devices are not permitted while performing work on the grounds of the cemetery.

(g) Consume food and beverages only within areas designated by the COR(s). Use of intoxicating beverages and/or drugs is strictly prohibited. Contractor personnel shall not eat or drink beverages except water or non-alcoholic beverages while in the work area. The use of intoxicating beverages and/or drugs on cemetery premises is strictly prohibited and a violation of Federal Law and will not be tolerated.

(h) Contractor personnel shall take all necessary precautions to prevent damage to cemetery property, structures and grounds during performance of this contract. The Contractor shall be liable for replacement costs for property damaged as a result of actions by Contractor personnel. There is no limitation on the Contractor’s liability. In no event shall the Government indemnify and hold harmless the Contractor from any or all damages and expenses of any kind for harm incurred by the Contractor, or from any-and-all damages, expenses, or claims, which may arise from third party claims.

(i) Reporting "on-the-job" Injuries: The Contractor is required to report all "on-the-job" injuries incurred by the Contractor, its agents or employees, resulting from performance of this contract. Contractor will notify the COR (either orally or via telephone) within twenty-four (24) hours of the injury and provide details and exact location of the incident. This will be followed up by a written notice to the COR. Any Contractor (including its agents and employees) that knowingly files a false claim may be criminally prosecuted.

A.5 USE OF CEMETERY FACILITIES

(a) The Government shall not be responsible for any loss, damage, or theft of Contractor items, nor shall free telephone service be provided. Contractor shall be responsible for acceptable standards of housekeeping and custodial maintenance of cemetery facilities used by Contractor's employees.

(b) Parking is not a condition or term of this contract. However, when local conditions are such that parking is permitted, Contractor employees may park privately owned vehicles in the area designated for parking by the COR.

(c) The Contractor will be responsible for safely handling any chemicals, cleaning solutions, etc. in accordance with manufacturers recommendations. An MSDS (Material Safety Data Sheet) is required for all chemicals and cleaning solutions used in performance of this contract.

(d) Electricity and water will be furnished by the Government.

A.6 SAFETY & SECURITY

(a) The Contractor shall, at all times, exercise care and caution in performing the duties describes in the statement of work so as not cause injury to themselves or other persons.

(b) The Contractor shall perform the assigned task and duties in a safe manner in accordance with VA, NCS, and OSHA regulations and policies.

(c) The Contractor shall indemnify to protect itself, and render the United States Government, its employees, agents, and representatives, harmless from any liability resulting from personal injury arising out of performance of the work contained herein.

(d) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(e) The contractor and all contractor personnel must take the "Security Awareness Training" course prior to gaining access to any of the buildings at the Calverton National Cemetery. This course may be obtained from the COR and may be taken off the premise. Upon completion of the course, the COR will provide a signed certificate to indicate that the individual has taken and passed the required course. A copy of the certificate shall be maintained by the COR. The Security Awareness course is normally taken annually in January / February.

A.7 FEDERAL HOLIDAYS

All work required under this contract will be performed as provided in the Schedule and Statement of Work. The following is a list of all Federal holidays:

[End of Work Statement]