36C77619R0006-0002011.xlsx

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Deployment of VHIE Health Exchange and DIRECT Secure Messaging Projects (VA-19-00043713)
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36C77619R0006
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36C77619R0006 0002 Remote CC VAMC Implementation Status Template.xlsx

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Implementation Status

Implementation Status ReportVAMC Site
VISN #
Site #
Site VLER Health POC
Title
Notes
COMMUNITY COORDINATOR IMPLEMENTATION TASKS
Coordinator
Current Phase
Phase 0 - Kick-off
MILESTONE: PARTNER PASSED ALL TESTING, IN PRODUCTION/APPROVAL TO PROCEED
Perform production validation
Create an informational VLER Health email for Jamie Bennett, requesting a kickoff meeting
Contact VAMC Director / Executive Administrator to set up call date and attendance list
Set up kickoff meeting, include points of contact
Attach slide deck to kickoff meeting appointment
MILESTONE: KICKOFF MEETING
Receive "Go-No Go" decision
Phase 1 Build Team, Initiate Process
Identify VLER Lead
Meet one-on-one with VLER Lead
Review Implementation Guide
Complete POC list & post to SharePoint
Complete HRC form & send to Management Analyst
Provide link to VeHU Training Session #14185: VLER Health eHealth Exchange – Processing Consent Directives Using Veterans Authorizations and Preferences (VAP)
Invite VAMC staff to monthly All-VAMC communications call
Conduct initial team meeting
Review implementation process/phases/meetings
Verify HIMs Chief has been notified
Remind the PAO that Congressional Liaison needs to be aware of the program
Explain ePAS process and provide ePAS form to VLER Lead
Follow up with Site POC for regular ongoing status calls
Review myEES Training site with site personnel
Schedule weekly or bi-monthly call with site VLER Health lead
Define key roles and responsibilities matrix for Community implementation
Review of the VA CC Remote Implementation Plan
Begin capturing challenges/lessons learned with VLER Health deployment and use at the facility
Obtain the VAP Applicants list from the VLER Lead
Send clinical reminder set-up and how to run a correlation report slides (e.g. patient list instructions)
Determine clinical champion
Send out VAP enrollment form to designated staff (mostly ROI), provide supporting documentation & explain process
Collect VAP enrollment form & training certificates
Submit VAP enrollment form & training certificates to Program Specialist (Alyssia)
Obtain access for staff need access to enroll patients via VAPThis should be complete by Phase 4
Ensure staff who receives access to VAP, logs on with first 30 days
Phase 2 - Define Enrollment Strategy
Review enrollment strategies: online, mail, in person (On-site outreach strategies)
Discuss targeting Veterans by obtaining list of Veterans from non-VA care coordination (NVCC) (a.k.a. Purchased Care) office
Define workflow: point of receipt of 10-0485 through to enrollment
Assess education needs of VAMC staff (ROI & CAC)
Acquire iMedConsent software, load forms & train
Define site enrollment plan - including identify sites for enrollment, kiosk usage, etc
Make sure the MVI coordinator understands he/she might be getting copies of the 10-0485 from ROI staff for address, dob, ssn updates
Phase 3 - Marketing VLER Health to Veterans
Design webpage for VAMC website (If site wants a webpage; use updated template)
Customize VLER Health Fact Sheet with VAMC
Review existing materials (trifold brochures)
Review PAO Communication tool
Define Communications Plan which comprises of enrollment strategy, outreach strategy, training plan with a timeline
Send Congressional Liaison letter
Phase 4 - The Role of ROI Office in VLER Health
Review ROI standard operating procedures
Review supporting resources
Review VAP & how to enroll patients (myEES training website)
Begin capturing patient-centered success stories
Ensure keyHIM/Privacy/ROI stakeholders have attended the bi-monthly HIM/Privacy/ROI meeting by now
If using iMedConsent, ensure it has the current 10-0485 loaded, workflow understood
Phase 5 - Clinician Training
Review data content being sent by HIE Partner - Are they opt-in or opt-out?
Recap of Clinical Reminder Set-up and how to run a correlation report slidesProvided in Phase 1
Complete 'Train the Trainer' training for VistAWeb data retrieval, using "Health Summaries Non-VA" PPT & pocket card VW data retrieval
Define training plan
Contact CBOC supervisor/Rural Health Coord to refine CBOC educational approach
Discuss ideas for getting the word out to the staff and clinicians
Create community profile ( update according to VAMC Profile Population Rules)
MILESTONE: INITIATE ONSITE ENROLLMENT
Phase 6 - Troubleshooting, Management Reporting and Sustainment
PAO distributes VLER Health internal email to staff
MHV Coordinator to send email blast to Veterans
Review procedures for creating Remedy tickets
Identify VAMC contacts for resolving issues
Review troubleshooting Q&A on VistA U
Review VAP Reports
Define sustainment plan, path forward with deployment team
Lessons learned review and wrap-upStarts in Phase 1

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