36C77019Q0173-001.docx

36C77019Q0173

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

NCO 15 Contracting Ofc - CMOP 36C77019Q0173 02-25-2019 Thurman, Leah 913-684-0136 03-25-2019 3:00 pm CT 36C770 Department of Veterans Affairs NCO 15 Contracting Ofc - CMOP 3450 S. 4th St. Trafficway Leavenworth KS 66048-5012 X 541330 $15 Million X N/A X Department of Veterans Affairs National CMOP 5049 S. 13th Street Leavenworth KS 66048-5580 36C770 Department of Veterans Affairs NCO 15 Contracting Ofc - CMOP 3450 S. 4th St. Trafficway Leavenworth KS 66048-5012

Department of Veterans Affairs

FSC

PO Box 149971 Austin TX 78714-8971 See CONTINUATION Page Automation Engineering Support Services for Consolidated Mail Oupatient Pharmacy (CMOP) National Office as specified in the Performance Work Statement.

See CONTINUATION Page X X X Leah Thurman Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C770 Leah Thurman Department of Veterans Affairs NCO 15 Contracting Ofc - CMOP 3450 S. 4th St. Trafficway Leavenworth KS 66048-5012

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs

FSC

PO Box 149971 Austin TX 78714-8971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2. PRICE SCHEDULE

(Continuation from Standard Form 1449, block 20)

1. Contract Minimum and Maximum

a. There is likelihood that the volume may change, upward or downward, although total change cannot be estimated due to the type, age and fluctuation of throughput demands. Therefore, it is impossible to determine the exact quantities that will be required during the contract term, nor the quantities that may be required by each CMOP.

b. The contractor will be required to perform the services that are properly ordered during the contract term, in accordance with the terms and conditions of the contract, except as otherwise indicated in the offer and except as otherwise provided herein.

c. In accordance with FAR Clause 52.216-22, Indefinite Quantity, the guaranteed minimum award amount for this IDIQ contract is $1,000.00. The maximum aggregate value of orders that can be placed under this IDIQ contract is $2,250,000.00. The Government does not guarantee that it will place any orders under this contract in excess of the guaranteed minimum awarded amount.

d. The below price schedule shall be populated with the information inserted in Attachment 1 – Price Worksheet. Hourly rates shall include overhead and profit.

Base Year - TBD

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Option Year 1 - TBD

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Option Year 2 - TBD

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Option Year 3 - TBD

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Option Year 4 - TBD

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

52.217-8 Option to Extend the Services- TBD

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Hours

Total of Base and all Options: $_____________________________________

36C77019Q0173

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B.3 PERFORMANCE WORK STATEMENT (PWS)

AUTOMATION ENGINEERING SUPPORT SERVICES - CMOP

1. Introduction In accordance with FAR Part 12 and 13 the contractor agrees to provide Automation Engineering Support Services in accordance with the terms and conditions of the contract. Services will be provided to all seven Consolidated Mail Outpatient Pharmacy (CMOP) sites. Locations are as follows: Charleston CMOP (766), 3725 Rivers Ave, Suite No. 2, Charleston, SC 29405, Chelmsford CMOP (761), 10 Industrial Way, Chelmsford, MA 01824, Hines CMOP (765), 5th & Roosevelt, Bldg. 37 NW, Hines, IL 60141, Dallas CMOP (763), 2962 S. Longhorn Drive, Lancaster, TX 75134, Leavenworth CMOP (760), 5000 S. 13th Street, Leavenworth, KS 66048, CMOP National Office (770), 5049 S. 13th Street, Leavenworth, KS 66048, Murfreesboro CMOP (764), 5171 Sam Jared Drive, Murfreesboro, TN 37130, Murfreesboro CMOP (764), 3209 Elam Farms Parkway, Murfreesboro, TN 37127, Tucson CMOP (762) 3675 East Britannia Drive, Tucson, AZ 85706. In addition to on-site CMOP locations above, work may be performed at remote locations with prior concurrence of the Contracting Officer Representative (COR) and notification by the Contracting Office (CO) of location. The National CMOP Office requires the need for Automation Engineering Support Services that will provide concurrent engineering and subject matter expertise for the many different types of automated and semi-automated production systems. The Contractor is to provide the technical framework that will enable sound decision making, increase product knowledge, ensure system maturity and mitigate risks associated with changes to the production systems. The Contractor will be instrumental to CMOP by providing a methodology to plan, manage, and implement technical activities throughout all phases of the acquisition life cycle.

2. Period of Performance (POP) There will be a base period of one (1) year, with four (4) one (1) year option periods, which will be exercised at the sole discretion of the Government.

3. Contract Type This will be a multiple award Indefinite Delivery, Indefinite Quantity contract. Task orders will be issued by warranted contracting officers of Network Contracting Office 15, CMOP Acquisitions, authorizing services. The guaranteed minimum award amount for this contract is $1,000.00. The maximum aggregate value of orders that can be placed under this contract is $2,250,000.00. The Government does not guarantee that it will place any orders under this contract in excess of the guaranteed minimum award amount.

4. Background The Department of Veterans Affairs (VA) National Consolidated Mail Outpatient Pharmacy (CMOP) program serves over 7 million enrolled Veterans, dispensing over 110 million prescriptions per year for Department of Veterans Affairs Medical Centers (VAMC’s) and Community Based Outpatient Clinics (CBOC’s) throughout the United States (US). There is a total of seven CMOP facilities strategically located throughout the US that rely heavily upon automated and semi-automated systems in order to fulfill prescription orders. The type, age and reliability of the automation systems and sub-systems vary by CMOP. Increased throughput demands are forcing CMOP sites in transition from older systems to newer more advanced pharmacy systems that are available in today’s market. Some CMOP sites are acquiring full Automated Prescription Fulfillment Systems (APFS) that consist of tablet /capsule automation (TCA), unit-of-use automation (UOU), automated labeling subsystems, manual and bulk processing subsystems and automated packaging equipment while others are integrating new sub-systems into their existing systems. The new systems and sub-systems must be properly designed, tested, evaluated, and validated to ensure quality and patient safety.

Each CMOP has tablet/pill dispensers, unit of use dispensers, manual and bulk fill areas, and automated packing areas. There has been hardware/software developed and maintained for the CMOP Production System for the past twelve (12) years which interfaces with each of the dispensing areas. It is important for Contractors to understand that improvements have allowed CMOPs to grow in functionality and speed to fill rates far beyond the original intended rates. This speed of performance is important to be maintained as future enhancements or systems are introduced into each CMOP.

The following list of equipment is intended to provide a sense of the diversity of equipment types found in the CMOP facilities. Examples include but are not limited to;

a) Automated Prescription Fulfillment System (APFS)

b) Tablet and Capsule Automation (TCA)

c) A-Frames – pre-packaged medication dispensing equipment

d) Automated Dispensing Units – feed and label pre-filled containers

e) Independent Pill Dispensers

f) Auto-Baggers or other Automated Packing equipment including attached weighing equipment

g) Cappers

h) Sorters

i) Heat Sealers

j) Conveyor Systems

k) Kalish Cells / Baker cells - tablet counting devices

l) Accumed Drawers - tablet counting and management devices

m) Automated Vial Labelers

n) Random CLS – Configurable Logic Spur

o) Eye-con or other free-standing tablet / capsule counting devices

p) Inline weighing equipment

q) Imaging systems

r) Optifill systems

s) Sortation and accumulation modules

t) Depucking modules

u) Robotics

v) Printing equipment (for MedGuides, etc.)

5. Definitions and Acronyms

5.

5.1. Definitions

5.1.1. Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

5.1.2. Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the government.

5.1.3. Contracting Officer’s Representative (COR) - An employee of the U.S. Government appointed by the Contracting Officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

5.1.4. Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

5.1.5. Evaluation - The process whereby data are logically assembled, analyzed, and compared to expected performance to aid in systematic decision making. It may involve review and analysis of qualitative or quantitative data obtained from design reviews, hardware inspections, M&S, hardware and software testing, metrics review, and operational usage of equipment.

5.1.6. Items - A distinct, serviceable and/or replaceable element, part, component, assembly/subassembly, or tool, that performs a critical function within a system or subsystem.

5.1.7. Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

5.1.8. Physical Security - Actions that prevent the loss or damage of Government property.

5.1.9. Privity - Contact, connection, or mutual interest between parties.

5.1.10. Product Qualification Testing (PGT) Formal contractual tests that confirm the integrity of the system design over the operational and environmental range in the specification. A form of development testing that verifies the design and manufacturing process.

5.1.11. Quality Assurance - The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

5.1.12. Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

5.1.13. Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

5.1.14. Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the Subcontractor.

5.1.15. Subsystem - Electronic/mechanical/structural hardware, associated components/parts and/or software/firmware that performs an essential function in support of one or more systems.

5.1.16. Systems engineering (SE) is a methodical and disciplined approach for the specification, design, development, realization, technical management, operations, and retirement of a system.

5.1.17. System – A combination of hardware and software/firmware that performs a dedicated function that serves a Government requirement.

5.1.18. Test - Denotes any program or procedure that is designed to obtain, verify, or provide data for the evaluation of any of the following: (1) progress in accomplishing developmental objectives; (2) the performance, operational capability, and suitability of systems, subsystems, components, and equipment items; and (3) the vulnerability of systems, subsystems, components, and equipment items.

5.1.19. System integration - Engineering as the process of bringing together the component sub-systems into one system.

5.1.20. Validation - The assurance that a product, service, or system meets the needs of the customer and other identified stakeholders. It often involves acceptance and suitability with external customers.

5.1.21. Verification - The evaluation of whether or not a product, service, or system complies with a regulation, requirement, specification, or imposed condition.

5.1.22. Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

5.1.23. Work Week - Monday through Friday, unless specified otherwise.

5.2. Acronyms

5.2.1. APFS - Automated Prescription Fulfillment System

5.2.2. CFR - Code of Federal Regulations

5.2.3. CMOP - Consolidated Mail Outpatient Pharmacy

5.2.4. CO - Contracting Officer

5.2.5. COR - Contracting Officer Representative

5.2.6. COTS - Commercial-Off-the-Shelf

5.2.7. FAR - Federal Acquisition Regulation

5.2.8. HIPAA - Health Insurance Portability and Accountability Act of 1996

5.2.9. OCI - Organizational Conflict of Interest

5.2.10. POC - Point of Contact

5.2.11. PRS - Performance Requirements Summary

5.2.12. PWS - Performance Work Statement

5.2.13. QA - Quality Assurance

5.2.14. QAP - Quality Assurance Program

5.2.15. QASP - Quality Assurance Surveillance Plan

5.2.16. QC - Quality Control

5.2.17. QCP - Quality Control Plan

5.2.18. RTEP - Request for Task Execution Plan

5.2.19. TCA - Tablet Capsule Automation

5.2.20. TEP - Task Execution Plan

6. Government’s Responsibilities 7.

8.

6.1 Contracting Officer (CO):

6.1

6.1.1 Leah Thurman, leah.thurman@va.gov 913-684-0136

6.1.2 All contract administration shall be affected by the CO. Communications pertaining to contract administration matters shall be addressed to the Contacting Officer. No changes in or deviation from the scope of work shall be affected without a Standard Form 30 (Modification of Contract) executed by the CO authorizing such changes.

6.1.3 The CO is the only person authorized to make or approve any changes in any of the requirements of the contract; and notwithstanding any provisions contained elsewhere, the said authority remains solely with the CO. In the event the Contractor makes any changes at the direction of any person other than the CO, the changes shall be considered to have been made without authority, and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof.

1.

2.

3.

4.

5.

6.

7.

7.1.

6.2 Contracting Officer’s Representative (COR)

6.2.1 A COR will be designated at each separate facility on authority of the Contracting Officer to monitor all technical aspects and assist in administering the contract. The types of actions within the purview of the COR’s authority are to assure that the Contractor performs the technical requirements of the contract; to perform or cause to be performed inspections necessary in connection with performance of the contract; to maintain both written and oral communications with the Contractor concerning the aspects of the contract within his/her purview; to issue written interpretations of technical requirements of Government specifications; and to monitor the performance of Contractor under the contract and notify the Contractor and Contracting Officer (CO) of any deficiencies observed. A memorandum of delegation will be issued to each COR with a copy supplied to the Contractor, stating the responsibilities and limitations of the COR’s.

6.2.2 At no time may the scope, work, price, delivery dates, or other mutually agreed upon terms or provisions of the contract be changed without being executed in writing by the CO authorizing such changes. The Contractor performing outside of the scope of the contract at the direction of the COR, does so at their own risk. Questions concerning authority of the COR shall be addressed to the CO.

6.2.3 The COR’s may be changed at any time by the Government without prior notice to the Contractor, but notification of the change, including the name and address of the successor COR, will be promptly provided to the Contractor by the CO in writing.

7. Contractor’s Responsibilities

This Performance Work Statement (PWS) establishes the requirements for Contractor- provided services in technology insertion, system integration/installation, fabrication/prototyping, testing/certification, studies/analyses, logistics support, training and engineering support, including re-engineering and reverse engineering, to support CMOP automated and semi-automated production systems. These services shall support all new and existing systems, subsystems and processes. Contractor services shall include, but are not limited to, providing licensed Engineers and supporting personnel that are specialized in Systems Engineering, Structural Engineering, Electrical Engineering, Mechanical Engineering, Software Engineering, Human Factors Engineering, and Reliability Engineering. The Contractor shall provide expertise in the following areas; Technical Planning, Decision Analysis, Technical Assessment, Risk Management, Configuration Management, Technical Data Management, Interface Management, Defining Stakeholder Requirements, Requirements Analysis, Design Analysis, Implementation, Integration, Verification, Validation, Qualification, Transition, and 3D Modeling and Simulation (M&S). The following paragraphs provide a general overview of the scope of work. Specific requirements will be defined in subsequent Task Orders

7.1. Design Engineering:

The Contractor shall design, develop, install, test and validate, operate and maintain prototype applications and databases to determine solutions for integration. The Contractor shall develop schedules and implementation plans in accordance with Task Order guidelines.

7.2. System Engineering:

The Contractor shall provide System Engineering for production and operations to determine effectiveness, design adequacy, performance, reliability, maintainability, user interface design, and cost estimation evaluations during any phase of the acquisition life cycle. The Contractor shall participate in the planning and implementation of system interfaces in accordance with Task Order guidelines.

7.3. Integration:

The Contractor shall maintain and upgrade system capabilities as directed. The Contractor shall participate in requirement analysis planning in support of the migration and integration of CMOP systems. The Contractor shall examine systems for the purpose of achieving long term, full-scale integration required by the Government. The Contractor shall develop options for process improvement and develop tools as directed to support analyses in accordance with Task Order guidelines.

7.4. Technical Studies:

The Contractor shall perform technical studies to support research and development of systems and test evaluation technology. The Contractor shall survey advanced technology approaches in accordance with Task Order guidelines.

7.5. Test Engineering:

The Contractor shall provide test engineering services to include planning, performing, analyzing, and documenting results of systems and sub-systems that are undergoing tests.

7.6. Transition Engineering:

The Contractor shall provide transition services to include the assistance with production, installation, interim operations, transition planning, and maintenance support.

7.7. Quality Control and Management Analysis:

The Contractor shall provide Management Analysis for project management, administrative and technical activities in accordance with Task Order guidelines.

7.8. Training Services

The Contractor shall provide training services on overviews of general engineering related topics, 3D modeling & simulation, Systems Engineering Process, and Project Management Practices.

8. Applicable Documents

The Government will provide all necessary reference documents not generally available to the Contractor as required in this PWS and individual Task Order requirements. Throughout the life of the contract, if any instruction or document is replaced or superseded, the replacement or superseding instruction or document shall be applicable to the requirement defined in this PWS and individual Task Order requirements.

Industry SE process standards that describe best practices in accomplishing SE include, but are not limited to, the following:

8.1. References

8.1.1. ISO/IEC 15288, Systems and Software Engineering-System Life Cycle Processes

8.1.2. ISO/IEC 26702, Application and Management of the Systems Engineering Process

8.1.3. ISO/IEC/IEEE 42010, Architecture Description

8.1.4. EIA 632, Processes for Engineering a System

8.1.5. Additional references shall be identified in each Tack Order

8.2. Standards:

National and International Standards are essential to the acceptable performance of this requirement. American National Standards Institute (ANSI) and International Standards Organization (ISO) Standards shall be invoked under individual Task Orders. Commercially available hardware and software shall comply with the appropriate standards specified in the Task Order PWS. Additional standards and specifications with a variety of origins, and VA Standards will be utilized to the extent necessary to promote maximum utility, flexibility, and economy.

9. Materials, Equipment and Facilities

9.1. Government-Furnished:

Government Furnished Property (GFP) which includes Government Furnished Material (GFM), Government Furnished Information (GFI), and Government Furnished Equipment (GFE) may be provided to support individual Task Orders.

The Contractor shall be responsible for conducting all necessary examinations, inspections, maintenance, and tests of GFM for each Task Order. The Contractor shall be responsible for reporting all inspection results, maintenance actions, losses, and damage to the Government.

9.2. Contractor Acquired:

The Contractor shall acquire and/or provide any hardware and/or software required to accomplish each Task Order. Any purchased material shall be in accordance with FAR 52.245-1 “Government Property” attached to the Solicitation. Hardware and software must be approved by the Government prior to any use by the Contractor.

9.3. Hardware:

The Contractor shall manufacture, acquire and assemble hardware only if incidental to the services of the Task Order. Whenever practical, available Government equipment, supplies, facilities, and resources shall be incorporated. The use of Government Furnished Equipment/Material shall be specified in applicable Task Orders.

9.4. Non-Developmental Items and Commercial Processes

Non-developmental items (NDI) and commercial-off-the-shelf (COTS) products shall be used to the maximum practicable extent. The Contractor shall apply commercially available processes and technologies to the maximum practicable extent.

9.5. Control of Purchases

The Contractor shall ensure that all supplies and services which they purchase from suppliers conform to contract and/or Task Order requirements. The Contractor shall require that their Subcontractors control the quality of their services and supplies.

9.6. Facilities

The Contractor may be required to establish interim operations and support within a Government facility. Government office or warehouse space shall be made available while performing site testing and evaluations by the Contractor. The use of Government space shall be stated in the Task Order.

9.7. Personnel

The Contractor shall ensure that all Contractor personnel meet Labor Category requirements for each Task Order. The Contractor shall maintain a file of resumes of all personnel assigned to this contract for the duration of the contract.

9.8. Travel

Travel shall be in accordance with Task Order requirements. All travel will be in accordance with the Federal Travel guidelines. Section 15 of the PWS has further requirements regarding travel.

9.9. Safety and Health Hazards

The Contractor shall comply with all applicable Federal, State and local safety, health and environmental regulations. The Contractor shall identify and evaluate system safety and health hazards, define risk levels, and establish a program that manages the probability and severity of all hazards associated with contractual tasks. Safety and health hazards shall be managed consistently with mission requirements. All inherent hazards shall be identified, evaluated and either eliminated or controlled to ensure minimum risk to the environment and personnel. Records shall be kept for the life of the contract plus two years. These records shall be made available to the Government upon request. The Contractor shall use the Government and Industry Standard Practice for System Safety in all developmental and sustaining activities. The Contractor shall integrate safety, and occupational health risk management strategy into the systems engineering process.

9.10. Contractor Program Management

The Contractor shall provide a Program Manager that will act as a single point of contact to the Government.

10. Quality Control

10.1. Quality Assurance

The Contractor shall implement and maintain a Quality Assurance System to ensure product integrity that meets or exceeds the requirements established below. These requirements are commonly accepted practices employed by industry both in National and International environments. The Contractor shall identify specific Government/Commercial standards/procedures to be used or applied prior to implementing the system.

10.1.1. Quality Approach

The Contractor shall establish/maintain an approach to ensure product integrity and to satisfy contract or Task Order requirements. The Contractor shall verify and validate the quality of deliverables (including data) throughout all areas of contract performance.

10.1.2. Quality Planning

The Contractor shall conduct a complete review of the Task Order requirements to identify all test and inspection resources necessary for assuring product integrity.

10.1.3. Quality Control Plan:

The Contractor Quality Control Plan is the Contractor’s management plan for executing the contract. The Contractor QCP describes the way in which the Contractor will produce the deliverables, and the step-by-step approach that will be taken to ensure the quality of the engineering and design services and the products derived from those services.

The Contractor is required to submit a Contractor QCP as the first item of work in each delivery order or may submit a Contractor QCP as the first item of work in his contract and, at a minimum, a Quality Control supplement for each delivery order for an indefinite delivery contract. (See Attachment 3) 7.

8.

9.

10.

10.1.

10.1.1.

10.1.2.

10.1.3.

10.1.4. Document Control

The Contractor shall ensure that the latest revisions of drawings, specifications, work instructions, inspection/test instructions, and other documents required to satisfy the Task Order are utilized in analyses, inspection and test.

10.1.5. Records

The Contractor shall maintain records of all inspections and tests to demonstrate that the quality approach satisfies contract and Task Order requirements. Records shall be kept for the life of the contract plus two years.

10.1.6. Operations/Process Controls

The Contractor’s quality approach shall be responsible for assuring/monitoring that all operations/processes are accomplished under controlled conditions. Controlled conditions include documented work instructions (including workmanship), production equipment, special work environments, inspections/test operations, work specifications, and approval/rejection criteria.

10.1.7. Inspection and Testing

The quality approach shall assure that all inspections and tests required to satisfy contract requirements are conducted.

10.1.8. Measuring, Testing, and Inspection Equipment

The Contractor shall provide and maintain gages (including production tooling used for inspection purposes) and other measuring and test equipment to assure that system under test conforms to contract requirements. These devices shall be calibrated against certified measurement standards that are traceable back to national/international standards.

10.1.9. Continuous Process Improvement

The Contractor shall monitor the effectiveness of their quality system and continually improve quality processes.

11. Technical Tasks

The following paragraphs describe technical tasks that shall be performed on assigned systems, subsystems, hardware, software and processes. Task Orders will be issued by the Contracting Officer (CO). Task Orders may encompass more than one task area listed below. Task examples are included to provide greater insight into the complexity and uniqueness of potential Task Order requirements covered by this PWS. The scope of work must be within the parameters of one or more of the tasks listed below. The deliverables, schedule and specific instructions shall be specified in each Task Order.

11.1. Task 1: System Design Engineering

11.1.1. The Contractor shall construct, modify and/or perform statistical and/or analytical investigations through mathematical and simulation modeling. These services shall include modeling, investigation through simulation, establishment of optimization techniques, control system analysis, conducting probability and statistical theories, and providing independent analytical assessments of systems and other structures.

11.1.2. The Contractor shall provide engineering designs, fabricate production prototypes, modify original designs, complete design validation testing and prepare technical data packages of systems, subsystems, equipment, software and components. Review designs to ensure compliance with the specified requirements, identify potential impacts on performance, reliability, maintainability, user interface, logistics, schedule, and cost.

11.1.3. The Contractor shall perform integration, verification, and validation reviews of prototype systems, equipment, assemblies, or modules to ensure that they perform as specified by individual design specifications.

11.1.4. The Contractor shall apply computer-aided design (CAD), manufacturing (CAM) and engineering (CAE) methods/systems to support concurrent design integration with manufacturing and logistics considerations. All CAD, CAM and CAE systems shall be compatible with resident Government architectures, as specified by applicable Task Orders.

11.1.5. Examples of work performed under this task include, but are not limited to;

11.1.5.1. Perform statistical and/or analytical investigations through mathematical and simulation modeling.

11.1.5.2. Provide engineering designs, fabricate production prototypes, modify original designs

11.1.5.3. Review designs to ensure compliance with the specified requirements

11.1.5.4. Assist the Government with detailed specification preparation

11.1.5.5. Develop Government requirements.

11.1.5.6. Review designs to ensure that they are in compliance with the specified requirements.

11.1.5.7. Perform integration, verification, and validation reviews of prototype systems.

11.1.5.8. Identify potential impacts on performance, reliability, maintainability, safety, user interface, logistics, schedule, and cost.

11.1.5.9. Recommend design changes to system baselines that will improve the quality, efficiency, and the safety of a system.

11.1.5.10. Support concurrent design integration with manufacturing and logistics considerations

11.2. Task 2: System Engineering

11.2.1. The Contractor shall apply a systems engineering approach to ensure that mission objectives and system criteria requirements are fulfilled. Emphasis shall be on the demonstration of clear and definable improvements in the performance, logistics supportability, reliability and maintainability of the item. The Contractor shall provide a framework and methodology to plan, manage, and implement technical activities at any stage in the acquisition life cycle. The Contractor shall apply a disciplined approach to finding a solution that balances performance, cost, schedule, and risk.

11.2.2. Examples of work performed under this task include, but are not limited to;

11.2.2.1. Technical Planning

11.2.2.2. Decision Analysis

11.2.2.3. Technical Assessments

11.2.2.4. Requirements Management

11.2.2.5. Risk Management

11.2.2.6. Configuration Management

11.2.2.7. Technical Data Management

11.2.2.8. Interface Management

11.3. Task 3: Integration:

11.3.1. The Contractor shall integrate new equipment technologies into existing system architectures as required by applicable Task Orders. The Contractor shall assist the Government in planning, organizing, and responding to requests to resolve problems and improve system performance. The Contractor shall perform an analysis of system performance through an assessment of data generated during operations, maintenance, testing, trials, or training. The Contractor shall identify and document installation requirements to ensure system compatibility; identify and provide recommended solutions for interface problems; review and monitor system tolerances; perform system tests to assess performance, safety, operability, reliability and maintainability of the system. The Contractor shall perform checks in accordance with installation drawings and specifications prior to the installation of new equipment. The Contractor shall conduct associated operational verification tests to assure operational integrity of the installed equipment. The Contractor shall perform field engineering tasks related to constructing, maintaining and enhancing the development of equipment in accordance with the equipment's original operational specifications or improved specifications. The Contractor shall recommend system or equipment alterations in accordance with the applicable installation specifications, guidelines and alteration instructions. The Contractor shall conduct the associated operational verification tests to assure the operational integrity of the system or equipment. The Contractor shall identify existing Government sources of information, collect available maintenance data, edit and analyze this data, identify trends or problems affecting the requirements, and submit recommendations with associated rationale for changes to design or maintenance requirements to improve performance. The Contractor shall provide transition services to include the assistance with production, installation, interim operations, transition planning, and maintenance support when new automation is integrated onto a production system or sub-system. The Contractor shall investigate failures of systems and components to isolate the cause of the defect and recommend corrective actions. The Contractor shall develop, review, analyze, and deliver Engineering Change Proposals (ECPs) and Notice of Revision (NORs) with supporting rationale.

11.3.2. Examples of work performed under this task include, but are not limited to;

11.3.2.1. Assist the Government with planning, organizing, and responding to requests to resolve problems and/or improve system performance.

11.3.2.2. Analyze system performance through an assessment of data generated during operations, maintenance, testing, or training.

11.3.2.3. Review maintenance data, identify trends or problems affecting requirements, and submit recommendations with associated rationale regarding suggested changes to design or maintenance requirements.

11.3.2.4. Provide transition services to include the assistance with production, installation, interim operations, transition planning, and maintenance support when new automation is integrated onto a production system

11.3.2.5. Investigate system failures to isolate the cause of the defect and submit recommendations for, or actually take, corrective action.

11.3.2.6. Recommend improvements related to maintaining and enhancing the system in accordance with the system’s operational specifications or improved specifications.

11.3.2.7. Recommend design changes to systems that will improve the quality, efficiency, and the safety of a system.

11.3.2.8. Conduct operational verification tests to assure the operational integrity of the system.

11.3.2.9. Analyze cost, risks, changes, deviations, and product quality assurance.

11.3.2.10. Identify, track, and report cost and quality risks for systems during various stages of production repair and test.

11.3.2.11. Develop, review, analyze, and deliver Engineering Change Proposals (ECPs) and Notice of Revision (NORs) with supporting rationale.

11.4. Task 4: Technology Studies:

11.4.1. The Contractor shall perform technical studies to support research and development of systems engineering and test evaluation technology. The Contractor shall survey advanced technology approaches in both in Government and the private sector and document recommendations. The Contractor shall identify manufacturers of, and the availability and suitability, of Commercial Off-the-Shelf (COTS) equipment. The Contractor shall perform engineering studies to assist the Government with evaluation of COTS item reliability and maintainability. The Contractor shall provide engineering support to include re-engineering and reverse engineering when permissible by the manufacturer, patent and/or law. The Contractor shall report the results of such investigations along with recommendations.

11.4.2. Examples of work performed under this task include, but are not limited to:

11.4.2.1. Conduct technical studies that support research and development.

11.4.2.2. Survey advanced technology approaches used in both Government and private sector.

11.4.2.3. Identify manufacturers of, and the availability and suitability, of Commercial Off-the-Shelf (COTS) equipment.

11.4.2.4. Assist the Government with evaluation of COTS item reliability, maintainability and availability.

11.5. Task 5: Test Planning and Procedures:

11.5.1. The Contractor shall provide pre-test and post-test simulations of expected system performance in test scenarios. The Contractor shall develop test exercise geometry and constraints necessary to implement test scenarios. The Contractor shall assist the Government with evaluation of test scenarios, plans, and procedures. The Contractor shall submit a final test evaluation report including assumptions and rationale of test procedures, implementation, and results.

11.5.2. Examples of work performed under this task include, but are not limited to:

11.5.2.1. Provide pre-test and post-test simulations of expected system performance in test scenarios.

11.5.2.2. Develop test exercise geometry and constraints necessary to implement test scenarios.

11.5.2.3. Assist the Government with the evaluation of test scenarios, plans, and procedures.

11.6. Task 6: Test and Test Support

11.6.1. The Contractor shall provide developmental testing to investigate technical approaches, verify interface interoperability, and assist the Government with the evaluation of technical performance under controlled conditions in representative operations environments. The Contractor shall plan, coordinate and perform test and evaluation on completed hardware and software designs. The Contractor shall provide data capture and data retrieval for testing support. The Contractor shall attend tests performed at Government and private test sites to review the appropriate test requirements, participate in analytical support evaluations during testing and procedures, monitor the test being conducted, and document the test results. The Contractor shall review test data and perform analyses of the performance of units under test. The Contractor shall formulate recommendations with justification, to include, but not limited to, test performance, quality, maintenance, or problems that impact the project. The Contractor shall recommend improvements to; design, configuration, materials, construction, or other criteria. The Contractor shall capture and retrieve test data, review test documents, and create report of findings. The Contractor shall assist the Government with evaluation of test report content and recommend changes with supporting rationale. The Contractor shall review test data and perform analyses of the performance of units under test. The Contractor shall formulate recommendations with justification, to include, but not limited to, test performance, quality, maintenance, or problems impacting the project. The Contractor shall recommend improvements to; design, configuration, materials, construction, or other criteria. The Contractor shall capture and retrieve test data, review test documents, and create report of findings. The Contractor shall define and develop test programs, plans, and procedures, conduct testing, and evaluate and document results as required by applicable Task Orders. Testing shall include, but is not limited to, hardware and software component testing, subsystem and system level development testing, system compatibility testing, acceptance testing, functional testing, integration testing, full qualification testing, field-testing and evaluation. The Contractor shall assist the Government with evaluation of test report content and recommend changes with supporting rationale. The Contractor shall conduct the associated operational verification tests to assure the operational integrity of the system or equipment. The Contractor shall review, maintain, update, and assist the Government with evaluation of data and associated documentation on production systems, subsystems, and components. The Contractor shall assist the Government with the disposal of equipment inventory list (EIL)-tracked equipment to ensure that it is removed, safeguarded, and destroyed in accordance with the appropriate Government instructions and directives.

11.6.2. Examples of work performed under this task include, but are not limited to:

11.6.2.1. Provide developmental testing to investigate technical approaches, verify interface interoperability, and assisted the Government with the evaluation of technical performance under controlled conditions.

11.6.2.2. Plan, coordinate and perform test and evaluation on…