36C26226Q0114 0003.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority)

THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 01-22-2026

VA-26-00018925

36C262 Department of Veterans Affairs

NCO 22

- Network Contracting 650 East Indian School Road Phoenix AZ 85012 36C262 Department of Veterans Affairs NCO 22 - Network Contracting 650 East Indian School Road Phoenix AZ 85012 To all Offerors/Bidders

36C26226Q0114 12-17-2026

X X X See CONTINUATION Page X The purpose for this amendment is as follows:

1. Responds to an additional question regarding the quantity for each CLIN.

All offers are due January 30, 2026, 1:00 PM PST.

Contractor shall acknowledge all amendments by completing blocks 15A, 15B, and 15C and page 3 of the original solicitation Acknowledgment of Amendments.

A.1 PRICE/COST SCHEDULE

ITEM INFORMATION

Wheel Chair Van base rate - within 20 mile radius Contract Period: Base POP Begin: 04-01-2026 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 485991 - Special Needs Transportation PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Charge Per Mile Beyond 20 Mile Radius

POP Begin: 04-01-2026 POP End: 09-30-2026

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Billable Incomplete Pick ups

POP Begin: 04-01-2026 POP End: 09-30-2026

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Billable Waiting Time (billable n 15 minute increments after the first 15 miniutes)

POP Begin: 04-01-2026 POP End: 09-30-2026

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Base Rate Within 20 mile radius from pick up

POP Begin: 04-01-2026 POP End: 09-30-2026

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

HIRED CAR- BASED RATE CHARGE BEYOND 20 MILES RAIDUS

POP Begin: 04-01-2026 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 485991 - Special Needs Transportation PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

LOCAL STOCK NUMBER: -

Hired Car - Billable incomplete pick ups

POP Begin: 04-01-2026 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 485991 - Special Needs Transportation PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Billable waiting Times (Billable in 15 minutes increments after the first 15 mintues)

POP Begin: 04-01-2026 POP End: 09-30-2026

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van base rate - within 20 mile radius

POP Begin: 04-01-2026 POP End: 09-30-2026

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van- Charge Per Mile Beyond 20 Mile Radius

POP Begin: 04-01-2026 POP End: 09-30-2026

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van - Billable Incomplete Pick ups

POP Begin: 04-01-2026 POP End: 09-30-2026

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van - Billable Waiting Time (billable n 15 minute increments after the first 15 minutes)

POP Begin: 04-01-2026 POP End: 09-30-2026

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheel Chair Van base rate - within 20 mile radius Contract Period: Option 1 POP Begin: 10-01-2026 POP End: 09-30-2027

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Charge Per Mile Beyond 20 Mile Radius

POP Begin: 10-01-2026 POP End: 09-30-2027

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Billable Incomplete Pick ups

POP Begin: 10-01-2026 POP End: 09-30-2027

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Billable Waiting Time (billable n 15 minute increments after the first 15 miniutes)

POP Begin: 10-01-2026 POP End: 09-30-2027

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Base Rate Within 20 mile radius from pick up

POP Begin: 10-01-2026 POP End: 09-30-2027

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

HIRED CAR- BASED RATE CHARGE BEYOND 20 MILES RAIDUS

POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 485991 - Special Needs Transportation PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Billable incomplete pick ups

POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 485991 - Special Needs Transportation PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Billable waiting Times (Billable in 15 minutes increments after the first 15 minutes)

POP Begin: 10-01-2026 POP End: 09-30-2027

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van base rate - within 20 mile radius

POP Begin: 10-01-2026 POP End: 09-30-2027

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van- Charge Per Mile Beyond 20 Mile Radius

POP Begin: 10-01-2026 POP End: 09-30-2027

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van - Billable Incomplete Pick ups

POP Begin: 10-01-2026 POP End: 09-30-2027

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van - Billable Waiting Time (billable n 15 minute increments after the first 15 minutes)

POP Begin: 10-01-2026 POP End: 09-30-2027

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheel Chair Van base rate - within 20 mile radius Contract Period: Option 2 POP Begin: 10-01-2027 POP End: 09-30-2028

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Charge Per Mile Beyond 20 Mile Radius

POP Begin: 10-01-2027 POP End: 09-30-2028

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Billable Incomplete Pick ups

POP Begin: 10-01-2027 POP End: 09-30-2028

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Billable Waiting Time (billable n 15 minute increments after the first 15 minutes)

POP Begin: 10-01-2027 POP End: 09-30-2028

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Base Rate Within 20 mile radius from pick up

POP Begin: 10-01-2027 POP End: 09-30-2028

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

HIRED CAR- BASED RATE CHARGE BEYOND 20 MILES RAIDUS

POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 485991 - Special Needs Transportation PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Billable incomplete pick ups

POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 485991 - Special Needs Transportation PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Billable waiting Times (Billable in 15 minutes increments after the first 15 minutes)

POP Begin: 10-01-2027 POP End: 09-30-2028

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van base rate - within 20 mile radius

POP Begin: 10-01-2027 POP End: 09-30-2028

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van- Charge Per Mile Beyond 20 Mile Radius

POP Begin: 10-01-2027 POP End: 09-30-2028

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van - Billable Incomplete Pick ups

POP Begin: 10-01-2027 POP End: 09-30-2028

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van - Billable Waiting Time (billable n 15 minute increments after the first 15 miniutes)

POP Begin: 10-01-2027 POP End: 09-30-2028

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheel Chair Van base rate - within 20 mile radius Contract Period: Option 3 POP Begin: 10-01-2028 POP End: 09-30-2029

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Charge Per Mile Beyond 20 Mile Radius

POP Begin: 10-01-2028 POP End: 09-30-2029

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Billable Incomplete Pick ups

POP Begin: 10-01-2028 POP End: 09-30-2029

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Wheelchair Van - Billable Waiting Time (billable n 15 minute increments after the first 15 minutes)

POP Begin: 10-01-2028 POP End: 09-30-2029

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Base Rate Within 20 mile radius from pick up

POP Begin: 10-01-2028 POP End: 09-30-2029

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

HIRED CAR- BASED RATE CHARGE BEYOND 20 MILES RAIDUS

POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 485991 - Special Needs Transportation PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Billable incomplete pick ups

POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 485991 - Special Needs Transportation PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Hired Car - Billable waiting Times (Billable in 15 minutes increments after the first 15 minutes)

POP Begin: 10-01-2028 POP End: 09-30-2029

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van base rate - within 20 mile radius

POP Begin: 10-01-2028 POP End: 09-30-2029

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van- Charge Per Mile Beyond 20 Mile Radius

POP Begin: 10-01-2028 POP End: 09-30-2029

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van - Billable Incomplete Pick ups

POP Begin: 10-01-2028 POP End: 09-30-2029

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

Gurney Van - Billable Waiting Time (billable n 15 minute increments after the first 15 miniutes)

POP Begin: 10-01-2028 POP End: 09-30-2029

PRODUCT/SERVICE CODE: V212 - Transportation/Travel/Relocation - Travel/Lodging/Recruitment: Motor Passenger

A.2 DELIVERY SCHEDULE

VA Long Beach Healthcare System 5901 East 7th Street Long Beach, CA 90822

USA

562-579-8710 joseph.torres7@va.gov

VA Long Beach Healthcare System 5901 East 7th Street Long Beach, CA 90822

USA

VA Long Beach Healthcare System 5901 East 7th Street Long Beach, CA 90822

USA

VA Long Beach Healthcare System 5901 East 7th Street Long Beach, CA 90822

USA

CONTINUATION PAGE

NON-EMERGENT MEDICAL TRANSPORTATION

Q&A FOR SOLICITATION 36C26226Q0114

1. Contract Structure

0. Is this solicitation intended to be a single-award or multiple-award contract?

Single award for VA Long Beach

0. What is the anticipated contract type (e.g., firm-fixed price, BPA, IDIQ, or requirements contract)? IDIQ

1. Period of Performance

1. What is the anticipated base period and option year structure?

Base Year 6 months all remaining optional years will be for 12 months

1. Is there an expected start date for services?

04/01/2026

1. Volume & Utilization

2. Is there any historical or estimated trip volume available (daily, weekly, or annual)? Yes, there is historical data however these are only estimates and the ride volume can fluctuate

2. Are trip volumes broken out by level of service (wheelchair, gurney, hired car)? Yes, PWS has estimated quantities for each mode of transport.

1. Geographic Scope

3. Are transports limited to specific counties or mileage radii, or can trips extend beyond the immediate Long Beach area?

3. The PWS indicates all counties and zip code that will be required for coverage.

1. Operating Requirements

4. Are subcontractors permitted, or must all services be performed by the prime contractor? Per the FAR the Prime Vendor must be preforming 50% of the work, subcontracting is authorized but must be approved by the Network contracting in writing.

4. Are there minimum fleet, staffing, or on-call response time requirements?

While there is no minimum fleet requirement. You must be able to maintain a fleet to meet the requirements of this contract. The most important transports are Dialysis, Surgery, and Spinal Cord Injury; these transports leave no room for error.

1. Pricing & Rate Structure

5. Will pricing be submitted as flat rates, mileage-based rates, zone-based pricing, or another structure?

5. Flat rates

5. Are after-hours, weekend, or holiday rates handled separately?

5. No, per the PWS this requirement is 24/7/365 to include holidays, there are no special rate or fees that will be offered.

1. Compliance & Credentials

6. Are there specific VA-required certifications, training standards, or vehicle specifications beyond standard state and CMS requirements?

6. All drivers and administrative staff must be able to clear a background check in order to operate on this contract.

6.

6. Will background checks or additional credentialing be required prior to award? Yes

1. Submission Process

7. Will this solicitation be released through SAM.gov, and if so, under what solicitation number?

7. Yes, 36C26226Q0114

7. Is there an anticipated release date for the full solicitation and proposal submission deadline?

7. initially posted on SAM.gov on 12/17/2025; Amendment 001 posted on SAM.gov on 1/02/2026. Closing date extended; new close date will be 1/30/2026.

1. It appears the demand for Gurney is reduced significantly in option years compared to base period. Is Gurney service planned to be reduced in option years or was it an error in the table? ( ~2500 trips in 6 month vs ~102 trips per year).

All quantities are an estimate

Can you provide data on what percentage (%) of After Hour trips typically are <20 miles for Gurney and Wheelchair if available? Not at this time

1. How should the Contractor bill when only one patient is transported (e.g., discharge or low-volume situations) in light of the "at least two patients per trip" language in Section 14.1?

a. Is the "at least two patients" language in Section 14.1 intended as a scheduling/efficiency goal, or as a minimum-load requirement that will factor into performance expectations? scheduling/efficiency goal the trip will be billed per trip rather than per patient.

b. Gurney service is typically one patient per trip for. Can you clarify if Gurney service also required “two patients” requirement per trip? Please clarify if Hired Car services will have a minimum of “two patients” or more since it can accommodate more personnel. Wheelchairs and hired cars will be required to have two patients for scheduling and efficiency.

Wheelchair vs Gurney Staffing Per Trip

1. The PWS describes wheelchair, hired car, and gurney services (e.g., Sections 1.1 and 3) but does not clearly specify minimum staffing per trip by mode. Please clarify:

a. For wheelchair transports, does the Government intend a driver-only configuration as acceptable in all cases, or are there sections requiring a second staff member (attendant) on standard wheelchair trips?

The contract has a section in the PWS about constant watch patients if the driver only configuration can support this, then this will be suitable if not the vendor will have to provide additional staff.

b. For gurney transports, is a driver plus attendant required on every gurney trip (industry standard), or only in situations specifically identified by VA at time of order? Yes, this will be a requirement for two staff.

c. For hired car services, are there any circumstances in the PWS where VA expects an additional staff member beyond the driver, apart from a VA-authorized patient escort? Not currently.

Driver Qualifications and Dispatch Operations

1. The driver qualification section (e.g., PWS Section 7 or equivalent) states that drivers must be fully trained and licensed in California to operate wheelchair, hired car, and gurney vehicles. Please clarify:

a. For gurney transports and constant-watch patients, are any additional clinical credentials (such as EMT or paramedic) required beyond the CPR/First Aid and training requirements already stated?

This is outpatient non emergent transport CPR/First Aid and safe patient handling.

1. PWS Section 1.2 requires a dispatch center operating 24/7 and specifies two dispatchers located at VALBHS from 6:00 a.m. to 6:00 p.m., Monday through Friday. Please clarify:

a. Are the two on-site dispatchers in addition to any off-site dispatch personnel, or may all dispatch functions during those hours be handled by the on-site team alone?

We require two-in-person dispatch personnel, however you can assist during all hours of operation offsite.

b. Is there any requirement for on-site dispatch staff outside 6:00 a.m.–6:00 p.m., or may all after-hours dispatching be performed remotely at the contractor's facility?

Anything after 6am – 6pm, you may all your remote dispatch to preform the work needed.

Vehicle/CLIN Alignment and Special Categories

1. The vehicle specifications section (PWS Section 3) references bariatric-capable equipment for certain Veterans, but Section B.2 does not show separate bariatric CLINs for wheelchair or gurney transports. Please clarify:

a. Should bariatric transports be billed under the same base rate and per-mile CLINs as standard wheelchair/gurney transports, or does the Government intend to issue separate CLINs or rate categories for bariatric transports? Will bariatric transport be an exceptional case against “2 patient” transport requirement for wheelchairs? No additional rate will be charged for bariatric patients per the PWS wheelchair and gurneys should be able to accommodate bariatric patients.

b. Does VA require a minimum number of bariatric-capable vehicles to be dedicated or available under this contract? Our stryker lifts are rated to 500 lbs for gurney transport. Not currently.

Subcontracting and VetRide/IT Expectations

1. The subcontracting language (e.g., PWS Section 12.2) indicates that use of subcontractors is strictly prohibited unless explicitly authorized by the Contracting Officer, while the Instructions to Offerors and evaluation criteria sections discuss proposed subcontractors. Please clarify:

a. May offeror's proposed subcontractors in the initial quotation (subject to Contracting Officer approval), or should offers assume prime-contractor-only performance unless and until explicit written authorization is obtained after award? Yes, the prime vendor will need to submit which subcontractor will be used, follow guidance found in the Instructions to Offerors section.

b. If subcontracting is allowed with approval, are there any specific functions (e.g., dispatch, IT systems, billing) that VA does not permit to be subcontracted? The subcontractor is allowed to perform up to 50% of the work.

1. PWS Sections 11.1–11.7 require full utilization of VetRide (or a VA-approved system) for ordering, tracking, and HCFA-1500 submissions. Please clarify:

a. Will VA provide all required VetRide user licenses, access, and training at no cost, and should offerors assume any system integration or interface costs within their pricing? Yes, training will be provided at no cost and vet ride is a web based application and can be accessed on major internet browsers.

b. Is the contractor permitted to use its own internal dispatch/manifest system in parallel with VetRide, provided that VetRide remains the system of record for all VA orders and status updates? Yes, you can use an external dispatch and manifest in conjunction with vetride however vetride will need to be updated at the end of day. Vetride is the only system used for bill.

Parking:

1. As prime contractors, does VA allow parking on site in major medical centers for vehicles under this contract? Does Major VA Medical Center have parking capacity to accomodate 30+ vehicles for this contract? If the majority of drop offs are initiated from a single medical center, it will make sense to be staged nearby to improve operational efficiency. No, we do not have space for parking.

1. Onsite Dispatcher Requirement (Page 46, Section 1.2):

Would the Government consider requiring an onsite dispatcher at VALBHS from 8:00 a.m. to 4:30 p.m.? This timeframe would provide coverage during peak operational hours and align with a standard 8-hour shift, which may allow offerors to propose more competitive pricing. No, we require an onsite dispatcher 6am – 6pm

1. Experience Requirement for Sleep Apnea Testing (Pages 69 and 71):

The solicitation references experience with sleep apnea testing; however, this requirement does not appear to be applicable to the scope of this procurement. Could the Government please confirm whether this reference is an error and clarify if the intended requirement is experience in non-emergency medical transportation? This is an error, Sleep Apnea Testing is not a part of this requirement.

1. Can you please verify the accuracy of the numbers for each CLINS below:

In Section B.2 Price/Cost Schedule: Quantities have been updated for the base and options years. Option Year 4 was removed due to funding approval limitations.

0005: Hired Car 45 Trips.

0013: Afterhours Transport From 10pm to 04am 7605 Trips.

1005: 90 Trips.

1008: Waiting Times 15,210 Trips.

1009: Hired Car Waiting Times 15,210 Trips 1013: Afterhours Transport From 10pm to 4am 5000 Trips.

2005: Hired Car 90 trips.

2008: Hired Car Waiting Times 15,210 Trips.

2009: Gurney Van 102 Trips.

2013: Afterhours Transport From 10pm to 4am 5000 Trips.

3005: Hired Car 90 trips.

3008: Hired Car Waiting Times 15,210 Trips.

3009: Gurney Van 102 Trips.

3013: Afterhours Transport From 10pm to 4am 5000 Trips.

4005: Hired Car 90 trips.

4008: Hired Car Waiting Times 15,210 Trips.

4009: Gurney Van 102 Trips.

4013: Afterhours Transport From 10pm to 4am 5000 Trips.

1. Can you provide us the data on "average miles" per one way trip throughout the year for Wheelchair <20 miles trips? Since all wheelchair trips one way miles will vary, it will help us to provide more accurate information on bid proposals if we know what the "average" distance is for wheelchair trips under 20 miles.

Not at this time due to the recent transition to vet ride.

1. Similarly, Can you provide us the data on "average miles" per one way trip for "gurney under 20 miles"? This will help us better estimate the bid pricing for this CLIN. Not at this time due to the recent transition to vet ride.

1. For After hour trips premium pricing shall be quoted for all modes of transportation. Do we have data to see what % of after hour trips are wheel chair vs Gurney vs Hire Car? Not at this time due to the recent transition to vet ride.

1. For option years 1 – 4, the service codes 1005, 1006, have a combined quantity of 690 rides. Code 1008 that is directly connected to these 690 trips, has a quantity of 15,210 billable wait times. For this to be correct, there would need to be 22 fifteen-minute wait times billable for each trip. Yet, in the base period the quantity for billable wait time is 75, for a total of 345 trips. This wait time quantity better reflects the total number of trips. This is an IDIQ contract all CLIN are estimates and can increase or decrease from year to year.

Here’s my question. Is the quantity of 15 minute wait times for option years 1 – 4 of 15,210 what you expect, and if so, why do you expect this quantity?

This is an IDIQ contract all CLIN are estimates and can increase or decrease from year to year.

1. Can you please confirm that all estimated quantities in the price schedule are accurate? For instance, CLIN 0009 has an estimated quantity of 2,500 Gurney Van Trips for the base period which is only a 6-month period, while CLIN 1009 has an estimated quantity of 102 Gurney Van trips for the first option period which is a full year. Can you please confirm if this is accurate?

This is an IDIQ contract all CLIN are estimates and can increase or decrease from year to year.

1. We are having difficulty making sense of the updated quantities estimated in Amendment 0002’s Price/Cost Schedule. Based on the Base Year estimated quantity of 8,250.00 for Item Number 0002 (6-month term), should the quantities of Item Number 1002 in Option Year 1 (and subsequent option years) be doubled due to a full 12-month term? We have the same questions for Item Numbers 0003-0012 staying constant on Option Years 1-4.

Additionally, we are hoping to confirm that Item Numbers 0001 and 1001 are accurate as the OY 1 (and subsequent option years) estimated quantity of 41,250.00 is triple the Base Year estimated quantity of 13,750.00. We would have expected that to be double (or for the base year to be half of the Option Years).

If the monthly total * 6 months was below the awarded amount, we maintained the awarded amount for that line item. To project the updated quantities for Option Year (OY) 1 and (OY) 2, we multiplied the monthly estimate by 12 + 1.5% increase as a buffer. For OY 3, we added a 2.0% increase to account for an anticipated growth in veteran enrollment. It is important to note that the quantities provided are estimates and may vary.

Responding to an additional question number 26.

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