RFP 36C26225R0004 - Amendment 0002 - CBOC Services - El Centro - VASDHS.pdf

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Attached to
Q201-- VASDHS Primary Care El Centro CBOC Federal contract opportunity
Solicitation number
36C26225R0004_1
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22

About this file

This is Amendment 0002 to solicitation 36C26225R0004 issued by the VA Network Contracting Office 22 in Long Beach, CA for Community Based Outpatient Clinic (CBOC) services in El Centro. The amendment modifies Section B.3 of the Performance Work Statement regarding staffing qualifications and licensing requirements, specifying that contractor staff cannot begin work until background investigations are completed by OPM and credentialing requirements are met. Licenses must be provided as part of onboarding rather than with the proposal.

The amendment also answers four questions from potential offerors, clarifying that: 1) contractors can use the VA's after-hours call center for 24/7 telephone access, 2) copies of licenses are not required with proposal submissions, 3) individual employee CBOC management experience does not count as company experience for evaluation purposes, and 4) mental health services will be billed based on actual patients seen through warm hand-offs from primary care, with no pre-assigned patient roster. The original solicitation ID in Contract Opportunities is 36C26225R0004_1. The amendment has an effective date of December 18, 2024.

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Other files for this federal contract opportunity

Other files attached to Q201-- VASDHS Primary Care El Centro CBOC, newest first.
File Type Posted
RFP 36C26225R0004 - Amendment 0003 - CBOC Services - El Centro - VASDHS.pdf PDF
RFP 36C26225R0004 - Amendment 0001 - CBOC Services - El Centro - VASDHS.pdf PDF
D.5 ORGANIZATIONAL CONFLICTS OF INTEREST OCT 2020 - ATTACHED.docx DOCX document
D.14 RESOURCES FOR ENHANCING ALL CAREGIVERS HEALTH - REACH - VA PROGRAM - ATTACHED.pdf PDF
D.15 f. SUICIDE BEHAVIOR AND OVERSODE REPORT - ATTACHED.pdf PDF
D.6 RULES OF BEHAVIOR - ATTACHED.pdf PDF
D.7 VHA HANDBOOK 1106.1 - ATTACHED.pdf PDF
D.8 MCM 11-99 - VASDHS POLICY AND PROCEDURES AND TJC STANDARDS FOR ANY CRITICAL RESULTS OR URGENT RESULTS - ATTACHED.docx DOCX document
D.11 MCM 11-27 - MEDICATION RECONCILIATION PER VASDHS - ATTACHED.docx DOCX document
D.12 MCM 119-20 - ANTICOAGULATION THERAPY MANAGEMENT - ATTACHED.docx DOCX document
D.15 a. DEPARMENT OF VETERANS AFFAIRS - VA - Suicide Prevention Safety Plan and Suicide Behavior and Overdose Report - SBOR - Templates.pdf PDF
D.15 b. SUICIDE PREVENTION SAFETY PLAN - ATTACHED.pdf PDF
D.15 c. PATIENT SAFETY PLAN SPANISH - ATTACHED.pdf PDF
D.17 VHA HIM Health Record Documentation Program Guide Version 1.1 - ATTACHED.pdf PDF
D.18 VA OFFICE OF INFORMATION AND TECHNOLOGY STANDARDS AND CRITERIA - ATTACHED.pdf PDF
RFP 36C26225R0004 - CBOC Services - El Centro - VASDHS.pdf PDF
D.3 WAGE DETERMINATION - ATTACHED.docx DOCX document
D.4 IMMIGRATION AND NATIONALITY ACT - ATTACHED.docx DOCX document
D.15 e. SUICIDE PREVENTION SAFETY PLAN TEMPLATE FAQ - ATTACHED.pdf PDF
D.1 REFERENCE CONTRACT WORKSHEET - ATTACHED.docx DOCX document
D.2 QUALITY ASSURANCE SURVEILLANCE PLAN QASP - ATTACHED.docx DOCX document
D.9 MCM 113-03 - INFORMATION CONCERNING THE LABORATORY TESTS - ATTACHED.docx DOCX document
D.10 MCM 113-02 - WAIVED TESTING TEST SYSTEMSINSTRUMENTS - QUALITY CONTROL - REAGENT INFORMATION - ATTACHED.docx DOCX document
D.13 VASDHS REPRODUCTIVE WORKFLOW - ATTACHED.pdf PDF
D.15 d. SUICIDE BEHAVIOR AND OVERDOSE REPORT -SBOR- FREQUENTLY ASKED QUESTIONS - ATTACHED.pdf PDF
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Text version

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 3

12-18-2024

36C262

Department of Veterans Affairs Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815

Department of Veterans Affairs Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815

To all Offerors/Bidders

36C26225R0004

11-22-2024

X

X X

X 1

This amendment is issued to:

1. Amend the solicitation (page 2).

2. Answer questions received to the solicitation (pages 2-3).

Offerors are advised that the original solicitation ID in Contract Opportunities is 36C26225R0004_1.

All other Terms and Conditions shall remain unchanged.

Alice McGruder Contracting Officer

1. The solicitation is amended as follows:

1. Section B.3 PERFORMANCE WORK STATEMENT, Paragraph 2. STAFFING AND QUALIFICATIONS, 2.8 License and Accreditation, is amended to read:

The contractor shall not permit any staff to begin work at an outpatient site of care prior to confirmation from the VA that the individual’s background investigation has been reviewed and released to the Office of Personnel Management (OPM), by the Security and Investigations Center (SIC), and that credentialing and privileging requirements have been met. A copy of licenses shall be provided by the awarded contractor as part of the onboarding procedures and will be updated annually. Any changes related to the providers' licensing or credentials will be reported immediately to the VA Credentialing Office. In accordance with FAR 52.212-4 Contract Terms and Conditions – Commercial Products and Commercial Services failure to comply with these terms and conditions may result in all rights and remedies provided by law.

2. The following are answers to questions received in response to the solicitation:

1. The RFP states, "Telephone Access to Clinical Care: The contractor shall make provisions for toll free telephone care, twenty-four (24) hours a day, seven (7) days a week, including evenings, weekends, and holidays, for all Veterans." Is it acceptable to the VA if the Contractor uses the VA's after hours call center to provide after-hours telephone access? The VA's response was no. In all of the VA CBOC contracts we operate, our normal process is to use the VA's after hours call center.

And, this same question was asked in the recent Escondido CBOC solicitation and the VA's response was yes the Contractor could use the VA's after hours call center to provide after-hours telephone access. Will the VA allow the Contractor to use the VA's after hours call center to provide after-hours telephone access?

Yes, the contractor can use the VA’s after hours call center to provide after-hours telephone access.

2. The RFP states, "A copy of licenses must be provided with offer and will be updated annually."

Nowhere in the instructions to offer does it mention providing a staffing plan or to provide any licenses. Is a staffing plan and copy of licenses required with the submission of the proposal? The VA's response was, "please see Solicitation Amendments above." However, there is no mention of the licenses in the Solicitation Amendments. Are copy of licenses to be provided with the offer?

No, copies of the licenses are not required to be provided with the offer. Please see solicitation amendment above.

3. Do you consider the experience of one of our employees with extensive CBOC management experience, as an experience for the company?

When evaluating proposals for this procurement, VA does not consider one employee’s experience in CBOC management to be a suitable substitute for an offeror’s experience as a company establishing and operating a CBOC providing Primary Care services to an adult population age 18. VA does not consider one employee’s experience with CBOC management to be relevant because it does not provide a sufficient basis to assess the company’s experience providing the services required by this procurement or to conclude that the offeror is likely to successfully perform these services if awarded a contract. The complex work to be accomplished under this procurement cannot be effectively executed by a single employee, so evaluating the experience of a single employee is not relevant for assessing the risk of a contract award to the offeror. One employee’s prior experience gained while working under the control of a different firm does not demonstrate the offeror’s ability to perform similar work successfully – a firm's corporate experience is different from its staffs' individual experience. VA has a need to assess the corporate experience of the vendor with whom VA might enter into a contract so that VA can properly assess the risk of making a contract award to that vendor. VA will have no contract with the individual employee who may leave the offeror’s employment at any time. As stated in the solicitation, when evaluating proposals for the Experience proposal evaluation factor, VA will consider the offeror’s experience establishing and operating a CBOC providing Primary Care services to an adult population age 18 and older, as well as the experience of proposed subcontractors, if any are proposed. As the solicitation instructs, this experience must be documented in the Reference Contract Worksheet(s) that are required to be submitted with proposals. VA does not consider the experience of an individual employed by the offeror to be the equivalent of experience that the company itself offers for this procurement.

4. “Given the current contract has no MH billable roster and therefore there is no MH rollover roster available; will the VA assign a roster of MH patients that could be billed starting in month 1 of the contract?”

No. The Contractor shall bill for the actual number of Veterans they provide MH services to each month. The MH patients they will be seeing are warm hand offs, whereas for example, a patient will come in to see their primary care provider and mentions they are feeling depressed or have other MH issues. The primary care provider will then “hand them off” to the PCMHI professional the same day. Any further mental health care required will be scheduled and provided by VA mental health staff.

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