Transcription Services QA_032625.docx

DOCX document 19 KB Posted

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R603--Transcription Services
Solicitation number
36C26225Q0646
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This document is a Questions and Answers (Q&A) file for a VA transcription services solicitation (Solicitation Number: 36C26225Q0646) for the Phoenix VA Medical Center. The solicitation seeks a non-personal services order for off-site medical transcription services across VISN 18 facilities, with a current monthly volume of approximately 78,000 reports (925,000 Visible Black Characters). The current contract (36C25820F0032) is valued at $8,666.66 per month, and the new solicitation will result in a single award based on evaluation factors. Key details include an English-only transcription requirement, potential future audio/video transcription, and a response deadline of March 31, 2025, at 12:00 PM PST. The procurement is classified under NAICS code 561410 with a small business size standard of $19 million, targeting transcription services for the VA Phoenix Healthcare System.

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Other files

File Type Posted
36C26225Q0646 0001.pdf PDF
36C26225Q0646_1.docx DOCX document
FMS Vendor File Update Request Form.pdf PDF
S02 - 36C26225Q0646 - Transcription Services.pdf PDF
W-9 Form.pdf PDF
VA10091.pdf PDF

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36C26225Q0646 Transcription Services Q&A

1. Could the VA please provide the historical volume of transcription work, ideally in Visible Black Characters (VBCs), for the past 12 months across all VISN 18 facilities?

Average amount – 925,000 (VBC’s)

1. What is the average number of reports transcribed daily or monthly per facility?

Average amount – 78,000 per month

1. Will the VA anticipate changes to transcription volume in the upcoming year (e.g., expansion of services, EHR/AI integrations, staffing changes)?

Not at the moment, no notification received from leadership at Phoenix VA.

1. Respectfully, we ask that you please provide information regarding what is currently being paid for these services (along with unit being used, i.e. page, audio minute, word). It is of significant help to know up front whether or not we can submit a competitive bid.

Monthly amount is $8,666.66 per month.

1. Will there ever be audio/video to transcribe? It’s a possibility.

1. Is there a current incumbent vendor providing transcription services? If so, can you please provide the award number and/or rates?

36C25820F0032, utilize https://www.fpds.gov/fpdsng_cms/index.php/en/?pageSource=loginPage Rate is 8,666.66.

1. Will there be multiple awards, or will there be only award to the lowest proposal?

There will be one award based on the factors outlined in the evaluations of RFQ.

1. What languages are required besides English if any?

Only English.

File details come from the government source that posted it. Updated .