Operator Current Monthly Schedule.docx

This document is an Operator Current Monthly Schedule that outlines staffing requirements for VACCHCS Switchboard Operators positions at the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21. The schedule details seven operator positions and one supervisor position with specific shift assignments and availability requirements spanning a weekly total of 298.5 hours, or approximately 15,822 hours annually.

The staffing plan includes: Operators 1, 3, and 5 assigned to morning shifts (32 hours weekly); Operators 2 and 6 on morning shifts (37.5 and 40 hours weekly respectively); Operators 4 and 7 assigned to graveyard/swing shifts (40 and 40 hours weekly); and a Supervisor position requiring 45+ hours with mixed morning/graveyard availability. Shift times vary between 7:00 AM to 3:30 PM for morning coverage and 11:00 PM to 7:30 AM for graveyard coverage, with some swing shifts from 3:00 PM to 11:30 PM. All positions are full-time with varying availability designations marked as "Open," "Mornings," or "Morning or Swing." The supervisor position is designated to cover all callouts and vacations. Most operators have one designated day off per week, while the supervisor and some operators have two consecutive days off.