36C26120Q0494-0002000.docx
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- Attached to
- S206--Security Guard Services for VAPAHCS Federal contract opportunity
- Solicitation number
- 36C26120Q0494
About this file
This document package includes a government file and related federal contract opportunity. The government file is an amendment to a solicitation for security guard services for the VA Palo Alto Health Care System (VAPAHCS). The amendment deletes a section from the statement of work and maintains the original quote due date of May 15, 2020 at 4:00pm PST.
The related federal contract opportunity is solicitation number 36C26120Q0494 for security guard services at VAPAHCS facilities in Palo Alto, San Jose, Capitola, Fremont, Marina, Modesto, Sonora, and Stockton, California. The base period of performance is July 1, 2020 to June 30, 2021 with four one-year option periods. Services include entrance control, roving patrols, traffic control, monitoring facility rules and regulations, and responding to emergencies. The type of contract is firm fixed price.
36C26120Q0494 0002 36C26120Q0494 0002.docx
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| 36C26120Q0494-0003000.docx | DOCX document | |
| 36C26120Q0494-0003001.xlsx | XLSX spreadsheet | |
| 36C26120Q0494-0001003.xlsx | XLSX spreadsheet | |
| 36C26120Q0494-0001001.pdf | ||
| 36C26120Q0494-0001000.docx | DOCX document | |
| 36C26120Q0494-0001002.pdf | ||
| 36C26120Q0494-002.doc | DOC document | |
| 36C26120Q0494-003.pdf | ||
| 36C26120Q0494-001.docx | DOCX document |
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5. PROJECT NUMBER (if applicable)
CODE
7.
ADMINISTERED BY
2. AMENDMENT/MODIFICATION NUMBER
CODE
6. ISSUED BY
8. NAME AND ADDRESS OF CONTRACTOR
4. REQUISITION/PURCHASE REQ. NUMBER
3. EFFECTIVE DATE
9A. AMENDMENT OF SOLICITATION NUMBER
9B. DATED
PAGE OF
PAGES
10A. MODIFICATION OF CONTRACT/ORDER NUMBER
10B. DATED
BPA NO.
1. CONTRACT ID CODE
FACILITY CODE
CODE
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:
The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers
E. IMPORTANT:
is extended,
(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE
OF YOUR
ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.
12. ACCOUNTING AND APPROPRIATION DATA
(REV. 11/2016)
is required to sign this document and return ___________ copies to the issuing office.
is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:
Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.
15C. DATE SIGNED
B. THE ABOVE NUMBERE
D CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES
SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).
RESULT IN REJECTION OF YOUR
OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendmen t, and is received prior to the opening hour and date specified.
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER
Contractor
16C. DATE SIGNED
14. DESCRIPTION OF AMENDMENT/MODIFICATION
16B. UNITED
STATES OF AMERICA
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER
16A. NAME AND TITLE OF
CONTRACTING OFFICER
15B. CONTRACTOR/OFFEROR
STANDARD FORM 30
PREVIOUS EDITION NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)
(If required)
(SEE ITEM 11)
(SEE ITEM 13)
(X)
CHECK
ONE
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF
SOLICITATIONS
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
(Signature of person authorized to sign) (Signature of Contracting Officer) 640-20-2-4073-0144
612MCP
Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Northern California HealthCare System 5342 Dudley Blvd, Bldg 209 McClellan CA 95652-2609
612MCP
Department of Veterans Affairs Department of Veterans Affairs
VA
Northern California HealthCare System 3230 Peacekeeper Way, Bldg. 209 McClellan CA 95652-1012 To all Offerors/Bidders
36C26120Q0494 05-08-2020
X X X
See CONTINUATION Page X The purpose of RFQ Amendment #2 is to post an edit of Statement of Work deleting section 5.9 (C).
Quote due date remains unchanged: 05/15/20, 4:00pm (PST).
Statement of Work Security Guard Services VA Palo Alto Health Care System (VAPAHCS) Section 1: General Information
1.1 General: This is a non-personal services contract to provide security services for the Palo Alto Campus of the VA Palo Alto Health Care System (VAPAHCS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The contractor shall perform to the standards in this contract.
1.2 Period of Performance:
| Base Year: | July 01, 2020 to June 30, 2021 | |
| Option Year #1: | July 01, 2021 to June 30, 2022 | |
| Option Year #2: | July 01, 2022 to June 30, 2023 | |
| Option Year #3: | July 01, 2023 to June 30, 2024 | |
| Option Year #4: | July 01, 2024 to June 30, 2025 |
1.3 Place of Performance:
VA Palo Alto Health Care System 3801 Miranda Ave Palo Alto CA 94304
Santa Clara VA Palo Alto Health Care System: San Jose Outpatient Clinic / Vet Center 5855 Silver Creek Valley Pl San Jose CA 95138
VA Palo Alto Health Care System: Capitola Outpatient Clinic 1350 N. 41st St, Ste 102 Capitola, CA 95010
Santa Cruz County VA Palo Alto Health Care System: Fremont Outpatient Clinic 39199 Liberty Street Fremont CA 94538
Alameda County VA Palo Alto Health Care System: MG Gourley Outpatient Clinic 201 Ninth Street Marina CA 93933
Monterey County
VA Palo Alto Health Care System: Modesto Outpatient Clinic 1225 Oakdale Rd.
Modesto CA 95355
Stanislaus County VA Palo Alto Health Care System: Sonora Outpatient Clinic 13663 Mono Way Sonora CA 95370
Tuolumne County VA Palo Alto Health Care System: Stockton Outpatient Clinic 7777 South Freedom Rd.
French Camp CA 95231
San Joaquin County
1.4 Personnel Required and Duty Hours:
Palo Alto
Main Campus Traffic Post (Parking lots 100N and 100S) Mon-Fri 6:00am-2:30pm (3 Security Guards) Mon-Fri 2:30pm-11:00pm (2 Security Guards) Sat-Sun 6:00am-6:00pm (2 Security Guards)
| Defender’s Lodge and Fisher Houses 1 & 2 |
| Mon-Sun 11:00pm-7:30am (1 Security Guard) |
San Jose Outpatient Clinic
| San Jose CBOC |
| Mon-Fri 7:00am-4:30pm (2 Security Guards) |
| San Jose Vet Center |
| Mon-Fri 9:00am-11:00pm (2 Security Guards) |
Sat-Sun 8:00am-4:30pm (2 Security Guards)
| Capitola Outpatient Clinic |
| Mon-Fri 9:00am-3:00pm (1 Security Guard) |
| Fremont Outpatient Clinic |
| Mon-Fri 7:00am-7:00pm (1 Security Guard) |
| MG Gourley Outpatient Clinic |
| Mon-Fri 7:00am-7:00pm (3 Security Guard) |
| Modesto Outpatient Clinic |
| Mon-Fri 5:30am-5:30pm (1 Security Guard) |
| Sonora Outpatient Clinic |
| Mon-Fri 5:00am-5:00pm (1 Security Guard) |
| Stockton Outpatient Clinic |
| Mon-Fri 6:00am-6:00pm (1 Security Guard) |
Monday thru Friday services are to be performed including Executive Declared Holidays and excluding established Federal Holidays. Saturday and Sunday services are to be performed during Executive Declared Holidays and established Federal Holidays.
1.6 Type of Contract: The government will award a Firm Fixed Price contract.
1.7 Invoicing: All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.
More information on the VA Financial Services Center is available at http://www.fsc.va.gov/einvoice.asp Vendor e-Invoice Set-Up Information:
Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below:
· Tungsten e-Invoice Setup Information: 1-877-489-6135
· Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com
· FSC e-Invoice Contact Information: 1-877-353-9791
· FSC e-invoice email: vafsccshd@va.gov Section 2: Definitions & Acronyms
2.1 Definitions:
Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
Work Day: The number of hours per day the Contractor provides services in accordance with the contract.
Work Week: Monday through Friday, unless specified otherwise.
2.2 Acronyms:
| CAO | Clinic Administrative Officer | |
| CD | Clinic Director | |
| CMO | Chief Medical Officer | |
| CO | Contracting Officer | |
| COR | Contracting Officer Representative | |
| PPE | Personal Protective Equipment | |
| RHA | Regular Hours of Assignment | |
| SOP | Standard Operating Procedures | |
| VA | Veterans Affairs | |
| VAPAHCS | Veteran Affairs Palo Alto Health Care System | |
| VHA | Veterans Health Administration |
Section 3: Government Furnished Property, Equipment, and Services None Section 4: Contractor Furnished Items and Services
4.1 Uniform & Equipment. The Contractor shall furnish and maintain in acceptable condition, at no cost to contract guard employees, all items of uniform and equipment necessary to perform work required by this contract, as discussed in this section.
4.2 Cellular telephone with Nextel Direct-Connect capability. Furnish the phone number and direct connect number to the COR.
4.3 Computer and internet connectivity that will enable guards to send/receive official email. Guards will not have access to the VA local area network and are not authorized to use VA furnished computers.
4.4 Uniforms. Standard of appearance shall conform to those prescribed in VAHB 0730. Any disputes regarding application of the standard shall be referred to the Contracting Officer. The uniform will be neat, clean, and well-pressed. The color of the Contractor's guard force uniforms shall be in accordance with California State Law. All employees performing under this contract shall wear the same color and style of uniform. Appropriately styled feminine uniforms shall be worn by female members of the guard force.
4.5 Badge: Appropriately lettered badges, indicating the jurisdiction from which guard authority is obtained, shall be worn as part of the uniform (providing such authority is grantable under state and local laws). Shoulder patches lettered to indicate the identity of the Contractor shall be worn on the shoulder of the uniform jacket and shirt. Identification nametags shall be worn over the right breast shirt pocket. No other identification of the Contractor or employee shall be worn or displayed on the uniform.
4.6 Approved uniforms and related accessories, listed below, do not have to be new but must be in good condition:
A. Shirt, short sleeve B. Shirt, long sleeve (optional) C. Trouser, all season weight D. Necktie, Clip-on or Breakaway E. Jacket, winter, patrol type (Reefer style) F. Jacket, light weight G. Gloves (pair), color to match accessories H. Key strap w/flap I. Flashlight J. Flashlight holder
4.7 Long sleeve shirts are optional. When wearing the long sleeve shirt, the necktie will also be worn.
4.8 Leather shoes (low quarter type) or police-style boots plain toe and standard heel. The color of the shoe shall match the color of leather equipment accessories. Shoes/boots will be of plain design, in good repair and shined to a luster.
4.9 The color of uniform accessories and equipment shall be in accordance with California State law.
NOTE: NO GUARD MAY ENTER ON DUTY WITHOUT WEARING
THE PROPER UNIFORM INCLUDING ACCESSORIES.
4.10 Each guard on duty shall be equipped with supplementary equipment including, but not limited to, notebooks, pens, pencils, replacement flashlight batteries and bulbs, and traffic control safety apparel (reflective vests, gloves, traffic batons, etc.), as appropriate to operations. Guards shall not be permitted to provide themselves with any unauthorized supplemental or personals such as concealed or unconcealed firearms, knives, "come along", or other such nonstandard items.
Section 5: Specific Tasks
5.1 Guard Services: Assignments will include the following:
A. Entrance Control Post. Operate and enforce a system of personnel identification. Perform package inspection when directed to do so.
B. Roving Patrols. Conduct patrols in accordance with established routes and schedules.
C. Traffic Control. Direct vehicle and pedestrian traffic as required ensuring safety.
D. Building Rules and Regulations. Observe building occupants and visitors for compliance with posted rules and regulations.
E. Law and order. Maintain law and order within the areas of assignment.
F. Unauthorized Access. Discover and report persons attempting to gain unauthorized access to the property.
G. Hazardous Conditions. Take immediate action to prevent injury of patients or staff (use safety cones to block area and direct activity around the hazard, etc.)
H. Injury or Illness. Obtain professional assistance in accordance with procedures in the officer’s Duty Book in the event of injury of illness to Government employees, Veterans, or others while in the building or on the grounds.
I. Additional Duties. Turn off unnecessary lights, check safes, lock type repositories, and cabinets, close windows, open and secure doors and gates, etc.
J. Reports and Records. Prepare required reports as required/directed. Maintain necessary records. As necessary, turn reports and records in to designated official. Submit a daily activity report to the COR (fax or email).
K. Civil Disturbances. Perform such other functions as may be necessary in the event of situations or occurrences such as civil disturbances, attempts to commit espionage, sabotage, or other criminal acts adversely affecting the security and/or safety of the Government, its employees, property, and the general public, lawfully in buildings or on the grounds under the control of the Government.
L. Emergencies. Respond to emergency situations and provide appropriate assistance. Immediately notify the VA Police, COR, as appropriate, of action taken.
5.2 Additional Safety Duties: In the event of a serious incident, the contractor shall immediately notify the VA Palo Alto Health Care System Police (650) 858-3901 in accordance with VA PAHCS Police SOP, Notification Requirements During Serious Incidents. The additional security personnel may be utilized to assist VAPAHCS medical staff providing assistance to VAPAHCS staff who are conducting the screening of patients/visitors entering the facility by asking questions do you have a fever or cough have you traveled outside the US in the past.
5.3 Prior Approval Before Work: Contractor's personnel who are employed under this contract shall have been approved by the COR or his/her designee prior to beginning duties. Approval shall be based on meeting the qualification standards in the contract, plus other background information obtained regarding the individual which attests to his/her fitness for the required duty. The C&A requirements do not apply, and that a Security Accreditation Package is not required.
5.3.1 Background Investigations:
The level of background investigation that is commensurate with the level of access needed to complete the requirements of this Performance Work Statement is Low Level (NACI).
Upon award, the Contractor will be provided VHA Service Center (VSC) Security Request Packet, which contains all the forms that the Contractor must fill out. The Contractor shall provide these forms to the Contracting Officer Representative when they are completed, and they will be forwarded on for processing after fingerprinting has been completed.
5.4 Special Events / Emergency Services/ Call backs, Selected Saturdays and Holidays: Upon the request of the Contracting Officer’s Representative (COR), the contractor shall provide Security Guard Services for special events, emergencies, call backs, selected Saturday and holiday during the year, whether scheduled or unscheduled. These events can be holidays or other days designated by the COR. These special events, emergency situations, call backs and selected Saturday and Holiday may require work after the normal work hours or an increase in personnel during normal work hours. In the event special event notification will be given to the contractor at least 6 hours in advance. The special event task will be on an as needed basis at the hourly labor rate agreed to and specified in the Price Schedule. During emergency situation security personnel may be utilized to assist VAPAHCS medical staff providing assistance to VAPAHCS staff who are conducting the medical screening of patients/visitors/staffs entering the facility by asking questions do you have a fever or cough have you traveled outside the US in the past 14 days. VAPAHCS will provide training for security personnel during any emergency assistance involving security personnel.
5.5 Reserve Personnel (Back-up Staff) Prior to commencement of work on this Contract, the Contractor is required to submit to the COR, the names and all necessary documentation of fully trained and qualified personnel who will be used in a reserve capacity (e.g. to replace guards on scheduled or non-scheduled sick leave or vacation, to respond to emergency service, or similar situations), for approval via email to the COR.
5.6 Limitation on Work Hours to be provided by Individual Employees: No employee of the contractor shall provide more than twelve (12) hours of service in any twenty-four (24) hour period unless the work periods are separated by an eight (8) hour non-duty period (“service” includes VA contract work and also any other employment). This limitation may be temporarily adjusted by the CO verbally in emergency situations which are beyond the control of the Contractor (i.e. weather conditions that prevent the next shift from getting to the building, civil disturbances, bombings, etc). A written confirmation of waiver must be obtained for each occurrence.
5.7 Supervision: Contractor shall provide access to supervisor level personnel during all authorized duty shifts. Each supervisor shall have a background with a minimum of two (2) years of successful experience supervising commercial or industrial security guards.
5.8 Ongoing Communication: The contractor supervisor shall personally contact the COR during the first week of every month to review and discuss matters of mutual concern. Contact may be in person or by telephone.
5.9 Health and Physical Fitness Requirements:
A. All employees assigned by the Contractor to work under this contract shall be physically able to perform all general patrol duties, functions, and activities; shall be free from any communicable disease; shall be well proportioned as to height and weight; shall be in good general health without physical defects or abnormalities which would interfere with the performance of these duties; shall possess binocular vision correctable to 20/30 (Snellen); shall be free of color blindness, and be capable of hearing ordinary conversation at 15 feet with either ear without benefit of a hearing aid.
B. Each employee shall be given a physical examination without cost to the Government or the employee, and medical certification attesting to the final results of this examination shall be furnished to the COR on Standard Form 78, to be provided after contract award, at least five days prior to anticipated date of assignment. This form must receive the approval of the COR prior to assignment of the employee to duty.
C. In addition, all Contractor employees providing services specified under this contract must undergo a psychological assessment without cost to the Government or the employee, attesting to the final results and provide results via memo on letterhead from the psychiatrist’s office. The memo shall be furnished to the COR after contract award, at least five days prior to anticipate date of assignment. This form must receive the approval of the COR prior to assignment of the employee to duty. Security guard duties include personal encounters with patients, visitors, and other employees. Encounters are often with mentally ill, irrational or disturbed persons who, although assaultive or destructive, must be handled with understanding, full control of force, and unimpeded judgment. Any emotional or mental condition which could cause the applicant to be a hazard to others or self during stress situations and physical altercations will disqualify him/her.
D. The employee shall be reexamined annually, and the results shall be furnished to the COR and CO.
E. All employees shall be literate in English to the extent of reading and understanding printed regulations, detailed written orders, training instructions and material, and shall be able to compose reports which convey complete information.
F. Individuals shall have no established medical history or medical diagnosis or epilepsy or diabetes, or where such a condition exists, the individual shall provide medical evidence that the condition can be controlled with proper medication so that the individual will not lapse into a coma or unconscious state while performing assigned guard services duties.
G. An individual who has been incapacitated due to serious illness, injury, disease, or operation, which could interfere with the effective performance of assigned guard services duties shall, prior to resumption of such duties, provide medical evidence of recovery and ability to perform such duties.
H. Individuals shall have no established medical history or medical diagnosis of habitual alcoholism or drug addiction, or, where such a condition has existed, the individual shall provide certified documentation of having completed a rehabilitation program which would give a reasonable degree of confidence that the individual would be capable of performing assigned guard services duties.
5.10 Meal Periods: The Guard whose tour includes a non-paid lunch period shall be relieved from duties during such period, normally not to exceed 30 minutes, by certified personnel and shall not be required to remain within close proximity of his/her duty station.
5.11 Rest Periods: The Guard normally may be granted a rest period not to exceed fifteen (15) minutes during each four (4) hours of continuous duty. Rest periods may not, under any circumstances, be continuations of the lunch period. Rest periods will not be granted at the beginning of the work-day or immediately prior to the end of a work day. Rest periods will also not be accumulated.
5.12 Work Scheduling Procedures: The Criteria for establishing work schedules and requirements for contract relief period and for starting and stopping work are contained herein:
A. Work schedules for supervisors and guards shall be prepared by the Contractor on separate schedules and posted in work areas, at least one week in advance, at four-week intervals. (For continuity and familiarity with requirements, the Contractor should have individual post(s) manned by the same guard(s) on a normal weekly basis, not to exceed a total of 40 hours per week. Low turnover in personnel is also desirable. Schedules shall be prepared on a form approved by the COR and the VA Police Chief, or designee. Changes to the schedules shall be posted in work areas in sufficient time prior to schedule change to assure that employees affected by a change in duty hours are properly notified.
B. The removal or changing of guards from assigned post(s) must be approved by the COR or VA Police Chief or designee. (Unless an emergency situation exists).
C. Guards may not leave their posts until properly relief arrives. When this occurs, it will be specifically noted.
D. All guards and supervisors shall be in proper uniform and ready to begin work promptly at the start of their shift. The Supervisor is responsible for ensuring that guards meet uniform and appearance standards before being logged in for duty. Those who fail will be rejected for duty until they comply and will not be permitted to log-in for pay until such time as the Supervisor deems them fit. All personnel shall remain on the job in full uniform until the end of their full tour of duty. Discrepancies will be noted in duty log and reported by Contractor Supervisor to VA Police Chief or designee. Repeated incidents may be considered cause for permanent removal from performance under this contract, if determined to be in the best interest of the Government by the VA Police Chief or designee and requested through the Contracting Officer.
5.13 Post Award Conference: A post award conference will be held at a time and place designated by the CO, to be attended by the Contractor, the Contractor's supervisor, the COR, the CO, and other officials designated by the CO. The conference agenda shall include, as a minimum:
A. Performance Requirements B. Training Requirements and Schedules C. Certification of Personnel Qualifications D. Uniform and Accessory Requirements E. Government Furnished Property and Services F. Contractor Furnished Property and Services G. Quality Assurance
5.14 Training
A. To be eligible to perform under this contract, each contract guard shall meet California State requirements for guards.
B. The Contractor shall provide the COR a recommended plan for training Guards and supervisors. The plan must list training and/or courses that will be required for employees and an approximate schedule for attendance. This plan will also include methods the Contractor will use to maintain continuity of contract guards and supervisors with a minimum turnover in personnel.
C. The Contractor shall submit to the COR written certification that each guard has been trained in accordance with California State Law and the Contractor Training Plan.
D. All formal training required shall be administered (i.e., taught, presented) by persons who are certified in accordance with California State Law.
5.15 Authority and Jurisdiction
A. Each guard must carry identification required by California State Law (Guard Card).
B. Copies of guard licenses and permits required by California State Law will be furnished to the COR upon request.
C. The Contractor's employee shall maintain a valid state security officer's certification during the term of his/her employment under the contract.
5.16 On-Site Supervision
A. The Contractor shall provide the name(s), telephone number(s), and address(es) of the onsite or in field supervisor, in writing, to the COR prior to performance under this contract. The term "onsite supervisor" means a person designated in writing by the Contractor who has authority to act for the Contractor on a day to day basis at the work site or vicinity.
B. The Contractor shall provide the level of supervision to ensure that employees are properly performing all duties as specified in accordance with contract.
C. The onsite or in field supervisor shall assure that guard(s):
1) Are in uniform and present a neat appearance.
2) Maintain a continued state of proper training.
3) Possess the necessary permits, authority, etc.
4) Maintain continued liaison with the COR or designated alternate.
5.17 Special Contract Requirements
A. Recording Presence: Each contract security person must sign-in when reporting for duty and sign-out when leaving at the end of the shift. A Record of Time of Arrival and Departure, or other approved sign-in/sign-out form or call log shall be utilized as specified by COR. The sign-in and sign-out location will be designated by the COR who may accept recommendations offered by guard supervisors. Entries made for arrival and departure will be countersigned by an authorized representative of the Contractor. Changes/corrections in the log will also be initialed – NO erasures or deletions. Submit daily activity reports to the COR (fax or email).
B. Reporting Work Hours Provided: The Contractor shall submit to the COR, attached to the invoice, a legible report or form documenting the hours worked by each productive contract employee during the previous month. This report shall be certified by the Contractor as to its accuracy. The Contractor’s on-site supervisor may submit and certify the report as being accurate if the Contractor has provided written authorization to do so. The report will be used by the Government to verify compliance with the man-hour requirements of the contract and will be the basis for verification and approval for invoice payment. Hours will be verified by COR.
C. Standards of Conduct: The Contractor shall be responsible and legally liable for employee performance and for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity. The Contractor is also responsible for ensuring that employees do not disturb papers on desks, open desk drawers or cabinets, use Government telephones, or access computerized internet, software or network except as authorized. Each guard is expected to adhere to standards of behavior that reflect credit on themselves, their employer, and the Federal government. Disciplinary actions, including removal actions, shall be the responsibility of the Contractor. VA Police Chief and Contracting Officer are to be kept apprised of actions and situations.
D. Removal from Duty: The Government may also require the Contractor to immediately remove any employee(s) from the work-site(s) should it be determined that individuals are being assigned to duty who have been disqualified for either suitability or security reasons, or who are found to be unfit for performing security duties during their tour(s) of duty. The Contractor shall comply and provide a replacement. Such a determination of unfitness may be made for the following types of incidents of misconduct or delinquency:
1) Violations of VA Rules and Regulations Governing Security, Law Enforcement, and Standards of Conduct on Veterans Affairs Property, 38 CFR 1.218.
2) Neglect of duty, including sleeping while on duty, unreasonable delays or failure to carry out assigned tasks, conducting personal affairs during official time, lack of or limited productive service and refusing to render assistance or cooperate in upholding the integrity of the security program at the work-site.
3) Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records, or concealment of material facts by willful omissions from official documents or records.
4) Disorderly conduct, use of abusive or offensive language, quarreling, rude inappropriate comments, sexual harassment, intimidation by words or actions, or fighting. Also participation in disruptive activities which interfere with the normal and efficient operations of the government.
5) Theft, vandalism, immoral conduct, or any other criminal act.
6) Selling, consuming or being under the influence of intoxicants, drugs, or substances which produce similar effects.
7) Involvement in commercial activities at any time while on Government controlled property (included soliciting sale, donation, etc., from employees, patients, or others).
8) Improper use of official authority or credentials.
9) Unauthorized use of communications equipment or Government property (includes unauthorized or personal use of internet, long distance telephone services or government computer network).
10) Possession or Misuse of weapons(s).
11) Violation of security procedures or regulations.
E. The Contracting Officer, in conjunction with COR will make all determinations regarding the removal of a person(s) from the work site(s). In the event of a dispute, the Contracting Officer will make final determination. Specific reasons for removal of an employee(s) will be provided in writing to the Contractor.
F. Control of Contract Personnel: The Contractor shall have the sole responsibility and prerogative of selection, assignment, transfer, management, and control of contract staff in performance of this contract. The VA does not hire individuals to perform under this contract and shall not hold “selection interviews” of any kind. However, all guards the Contractor proposes to assign are subject to the approval of the COR. The Contractor shall not employ any persons for work on this contract who are not fully qualified. Proof of qualifications shall be as required by California State Law for guard personnel. If persons are identified to the Contractor by the Contracting Officer as a potential threat to the health, safety, security, general well-being, or operational mission of the VA and its population, they shall be immediately removed from performance and may face legal charges. Quality oversight shall be provided by the COR.
Section 6: Applicable Publications As used throughout the following policies and regulations, any reference to "VA police" mean "Contractor personnel."
6.1 Regulations
A. Safeguarding Personal Information and VA Records: VAPAHCS Health Care System Memorandum #00PO-10-06, Privacy Policy.
B. Contraband: VA PAHCS Health Care System Memorandum #07-09-13, Illegal Weapons, Contraband Searches, and Access to Patient Vehicles.
C. Violence in the Workplace: VA PAHCS Health Care System Memorandum #05-09-51, Intimidating and Disruptive Behavior in the Workplace (Code of Conduct) D. Parking: VA PAHCS Health Care System Memorandum #07-09-04, Parking and Traffic Control E. Armed assailants: VA PAHCS Health Care System Memorandum #07-09-07, Response to an Active Threat Event.
6.2 Manuals
A. Security and Law Enforcement, VA Handbook 0730. http://www1.va.gov/vapubs/viewPublication.asp?Pub_ID=93&FType=2 B. VAPAHCS Police Service SOP.
6.3 Administrative Matters
A. Preparation for Assaultive Behavior: VAPAHCS HCSM 07-10-05, Mandatory Reporting of Injuries from Assaultive/Abusive Behavior, Including Domestic Violence, & Injuries from Deadly Weapons B. Management of Assaultive Behavior: VAPAHCS HCSM 11C-08-10, Management of Patients with Behavior Problems C. Bomb Threat Incident Plans: VAPAHCS HCSM 07-09-03, Bomb Threat Procedures Section 7: Attachments Attachment #1 Contractor Personnel Security Requirements Attachment #2 Wage Determinations 2015-5624 – Alameda (Fremont) 2015-5634 – Monterey 2015-5654 – San Joaquin (French Camp) 2015-5642 – Santa Clara (Palo Alto, San Jose) 2015-5650 - Santa Cruz 2015-5620 – Stanislaus (Modesto) 2015-5666 – Tuolumne (Sonora)
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