36C26023Q0816.docx

36C26023Q0816

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C26023Q0816 07-2 -2023 Tracy Heath 253-888-4903 08-21-2023 14:00

PT

36C260 NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661 X X 722310 $4 Million Net 30 N/A X 36C463 Department of Veterans Affairs Anchorage VA Medical Center Domiciliary 3001 C Street Anchorage, AK 99503 NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971 The Contractor shall provide full food services IAW the Statement of Work for the Anchorage VA Domiciliary, Anchorage, Alaska.

The Government intends to award a contract with a base period of performance and four one-year option periods.

Base Period of Performance (POP): 10/01/2023 - 09/30/2024 Contractors must submit ALL required documents stated in the Quotation Submission Checklist in Secti o n E.

, to be eligible for award.

This procurement is being competed in accordance with FAR Part 13.106-2(b)(3) Comparative Evaluation Procedures.

This is a Total SDVOSB set-aside procurement 463-3640160-802-820500 X X X Ross Byrne Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: To Be Determined

b. GOVERNMENT: Contracting Officer 36C260 NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 STATEMENT OF WORK (SOW)

The Department of Veterans Affairs Domiciliary 3001 C Street, Anchorage, Alaska 99503

1.0 GENERAL

1.1 SCOPE

The purpose of this requirement is to obtain Contractor provided full food service to inpatient veterans housed at the Department of Veterans Affairs Domiciliary, located at 3001 C Street, Anchorage, Alaska 99503 The Contractor shall provide all food, labor, and supervision to prepare and serve a minimum of three meals per day for no more than 50 residents. The contractor shall provide four (4) full-time employees to facilitate the preparation of and approval of all rotating menus, serving, and cleanup of general serving/dining area in accordance with applicable Federal, State, and local health and sanitation regulations. The Contract shall also employ one (1) part-time Registered Dietician to ensure prepared meals meet nutritional guidelines and special diets. The Contractor shall possess a current Food Service Permit issued by the State of Alaska. The Contractor shall ensure that Non-Supervisory staff obtain and maintain a Food Worker Card from the State of Alaska Food Worker Cards (alaska.gov), within 30 days of employment, providing a copy to the Contracting Officer’s Representative (COR) for record.

The Supervisory Cook shall be required to obtain and maintain a Servsafe Food Manager Certification which can be acquired from https://www.servsafe.com and is required prior to the start of work.

1.2 BACKGROUND

The MHRRTP program is designed to provide residential rehabilitation and treatment services for Veterans with multiple and severe medical conditions, mental illness, addiction, or psychosocial deficits. The MH RRTP identifies and addresses goals of rehabilitation, recovery, health maintenance, improved quality of life, and community integration in addition to specific treatment of medical conditions, mental illnesses, addictive disorders, and homelessness. The residential component emphasizes incorporation of clinical treatment gains into a lifestyle of self-care and personal responsibility. Treatment intensity, environmental structures, milieu, and type of supervision vary based on Veteran needs and preferences.

1.3 CONTRACTOR PERSONNEL

1.3.1 Key Personnel - Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute. All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced. The Contractor shall not replace Key Contractor personnel without acknowledgement from the Contracting Officer. The Government may designate additional Contractor personnel as Key in this contract.

1.3.2 Supervisory Cook - The Contractor shall designate a Supervisory Cook who shall be designated as “Key” (SOW 1.3.1) and shall be responsible to ensure management and performance of all work under this contract. The primary place of performance of the Supervisory Cook duties will be the Department of Veterans Affairs Domiciliary located at 3001 C Street, Anchorage, Alaska 99503.

The Contractor’s Supervisory Cook shall also be the primary point of contact for the Contracting Officer and designated representatives of the Contracting Officer. The name of this individual and the name of any alternates who shall act for the Supervisory Cook when they are not available shall be provided to the Contracting Officer and the Contracting Officer’s Representative not later than five (5) business days after contract award or following a change in personnel. The Contractor shall not replace the Supervisory Cook without written approval from the Contracting Officer.

1.3.3 Registered Dietician - The Contractor shall employ a Registered Dietician who shall retain the registration during the life of the contract. The Registered Dietician will be designated as “Key” (SOW 1.3.1) and shall be responsible to ensure prepared meals meet all dietary and nutritional orders and guidelines. The Registered Dietician shall be available within one (1) business day to discuss and address the Government’s dietary or nutritional concerns.

1.3.4 All contractor and subcontractor personnel working on the Government facility shall always display a VA issued identification badge. The contractor shall coordinate with the COR immediately after contract award to obtain identification badges for all such workers.

1.3.5 The contractor, its employees, agents, and subcontractors shall not be considered VA employees for any purpose. The contractor shall be responsible for protecting its personnel furnishing services under this contract.

1.3.6 The offeror shall check at the time of hiring, and periodically thereafter (at least once every month) to ensure that employees performing services under this contract, who must use vehicles in performance of said contract, have a current and valid vehicle operator's license issued by the Alaska Department of Transportation.

1.3.7 To ensure that the individuals providing services under the contract have not engaged in fraud or abuse in accordance with Sections 1128 and 1128A of the Social Security Act regarding federal health care programs, the contractor is required to check the Health and Human Services-Office of Inspector General (HHS/OIG), List of Excluded Individuals/Entities on the OIG Website http://www.hhs.gov/oig for each person providing services under this contract. During the performance of this contract, the contractor is prohibited from using any individual or business listed on the List of Excluded Individuals/Entities.

1.3.8 The contractor shall provide an interpreter if English is not the primary language of the workers. The interpreter shall always be on site.

1.3.9 Employee Conduct - The Contractor’s employees shall observe and comply with all applicable Federal, Municipality and Veterans Health Administration Domiciliary policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, professional courtesy, “off limits” areas, and possession of controlled substances and weapons. The Contractor shall ensure that all Contractor employees always present a professional appearance and that their conduct does not reflect discredit on the United States, or the Department of Veterans Affairs.

1.3.10 Removing Employees for Misconduct or Security Reasons - The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from Alaska VA Healthcare System facilities for misconduct or security reasons. Such removal does not relieve the Contractor of the responsibility to provide sufficient qualified personnel for adequate and timely service. The Government will provide the Contractor with immediate verbal notification.

2.0 GOVERNMENT TERMS & DEFINITIONS:

2.1 Task Managers & Points of Contact - The following list of Alaska VA Healthcare System (AVAHS) personnel are managers and stakeholders in the functional areas served in this SOW. The Contracting Officer’s Representative will serve as primary Contract manager but may assign others as to assist on a case-by-case basis.

2.2 VA Medical Center Executive Director – Responsible for the overall operations of the AVAHS.

2.3 Associate Director – Responsible for managing the AVAHS administrative services and day-to-day administrative operations.

2.4 Chief of Staff – Serves as the head of the medical staff, responsible for providing leadership and guidance to the medical staff.

2.5 Chief Nurse Executive – Oversees the nursing staff and Domiciliary.

2.6 Contracting Officer – The person with authority to enter into, administer, and/or terminate contracts and make related determinations and findings for the U.S. Government.

2.7 Contracting Officer’s Representative – Provides input to the Contracting Officer in matters of contract administration and monitor/reports Contractor technical, schedule, and cost performance against requirements of the contract.

2.8 Associated Chief of Staff for Social and Behavioral Health – Responsible for AVAHS Mental Health Services including the Domiciliary.

2.9 Mental Health Residential Rehabilitation Treatment Program Chief – Supervises the day-to-day Domiciliary operations.

2.10 MH RRTP Nurse Manager – Supervises the Domiciliary nursing staff.

2.11 Infection Preventionist – Responsible for ensuring food safety standards are followed to prevent the spread of foodborne illness/infection, promote basic infection control practices, and ultimately to protect the health and safety of veterans and employees.

2.12 Safety and Occupational Health Manager – Responsible for the Environment of Care program and the general Safety programs of the AVAHS.

3.0. MENUS:

3.1. The contractor shall submit to the COR and VA registered dietitian (RD) two (2) six-week cycle menus that are written and signed by the contractor registered dietitian; submit these menus one month prior to its implementation and allow VA (RD) 7 days for review and approval. Additionally, Contractor RD will have 7 days to review VA RD feedback before finalizing and implementing the menu.

One spring/summer menu cycle shall be used from 1 April thru 30 September. The fall/winter menu cycle shall be used from 1 October thru 31 March. The menus shall align with current VHA Healthy Diet Guidelines. VHA Healthy Diet Food Model 2015 Edits.docx (sharepoint.com), VHA Healthy Diet Guidelines.docx (sharepoint.com) The VA shall provide the contractor written notice of the type of diets and number of total meals needed/ordered one day in advance except for same day patient admissions which will require on demand order notifications.

3.2 All menus shall be evaluated annually and signed by the contractor's supplied RD. Menus shall be in a format that shall be easy to read for residents. Menu changes ordered by the VA shall be implemented within 30 calendar days of the request. Portions shall be listed using common measurements such as cups/tablespoons/teaspoons and using ounces-only for meat/fish and liquids.

3.3 Menus shall be carefully planned to provide essential nutrients reasonable variety and include seasonal variations. Furthermore, food served by the contractor shall be attractive, well balanced, palatable, and non-repetitive. The contractor shall provide to the COR and the VA RD a nutritional analysis of each day's menu for the 2500 calorie diets to ensure that the diet, as planned, meets nutritional adequacy and is consistent with the dietary guidelines. The contractor shall post the menu and nutrition analysis in the resident dining area for all meals daily.

3.4 Only non-starchy vegetables are to be offered for the actual vegetable item at any meal.

3.5 Substitutions shall accommodate equivalent food group alternatives aligning with protein, carbohydrate, non-starchy vegetable, dairy, and fruit. Menu food substitutions shall be reported to the COR and the VA RD on a weekly basis and substitutions shall be annotated on the daily menu. A written report of these substitutions shall be submitted at each quarterly meeting to allow the VA to monitor the nutritional adequacy of meals served by the contractor.

4.0. SPECIAL DIETS:

4.1 Special diets shall be in accordance with the diet order which may include between meal snacks or nutritional supplements. Special diets with unique requirements due to religious preference and health conditions shall be prepared as prescribed by VA provider or VA dietitian. The contractor shall provide these when requested by the VA at no additional charge to the Government. Examples include but are not limited to menu alternatives for food allergies, texture-modified diet (dysphagia diet), diabetic diet, vegetarian diets, lactose intolerance, nutritional supplements, and other requests based on veteran's nutritional needs.

4.2 The VA shall provide a Diet Manual to serve as a reference for ordering special/therapeutic diets and standards for nutrition. The Diet manual shall also serve as a reference for menu and recipe preparation. The standards for nutrition therapy shall be in accordance with the most recently recommended Dietary Reference Intakes (DRI) for essential nutrients.

5.0. FOOD SERVICE OPERATION:

The contractor shall be responsible for setup, serving and clean-up of all meals. The contractor shall provide overall orientation for Contractor staff that shall assist with serving, clean-up and/or dishwashing for all meals. The contractor shall be ultimately responsible for ensuring that high standards of sanitation, cleanliness and safety are maintained during meal service operation – see Sanitization Agreement for reference. The contractor shall be responsible to clear and clean all dining room tables, chairs or benches within 5 minutes after they are vacated to ensure a timely flow of patrons. The contractor shall sweep, and mop flooring daily and as needed to eliminate spills, splashes, soil, or food debris All food shall be prepared on site at the facility in accordance with FDA Food Code current regulations, CDC Food Safety recommendations, VHA Directive 1439: Food Service Management requirements, OSHA standards, and ServSafe Standards (accredited by American National Standards Institute and Certified Food Protection).

5.1 Buffet style meals shall be placed on a service line for residents; Contractor staff shall serve all meals on the service line. Trays, tables, chairs, utensils, and silverware shall be provided by the VA.

5.2 The VA will periodically request “bagged” meals for a particular day/meal. A generic menu request form will be furnished by the VA to the contractor for all bagged meals (breakfast, lunch, and dinner) offering nutritionally equivalent options to comply with the regular meal specifications. The VA will provide bagged meal requests 2 days in advance for all bagged meals requested.

5.3 The contractor shall provide one sugar free beverage and a variety of flavors of 100% juice which shall be served no more than two consecutive days and rotated. The VA supplied juice dispenser shall be available during mealtime only to patients and nursing staff shall have access as needed based on patient care needs. This shall dispense a variety of one 100% fruit juice and one sugar free beverage. The equipment shall be stocked and maintained by the contractor. The contractor is responsible for dispensers’ repairs.

5.4 The contractor shall provide the following beverages and condiments which shall be available 24 hours per day: Decaffeinated coffee, regular and sugar-free hot chocolate, herbal tea, creamer, sugar, and sugar-free sweeteners. Regular coffee shall only be available from 6 am to 1:30pm. The contractor shall provide the following items which shall be available 24 hours per day: referred to as floor stock, low calorie yogurt (100 calories or less per serving), whole wheat bread (whole wheat flour as the first ingredient with each slice containing at least 3 grams of fiber), white bread, peanut butter, jelly, and sugar free jelly. The contractor shall furnish manufacturer-sealed single-serving packaged items when available. If manufacturer-sealed single-serving packaged items are not available, these items must be individually packaged by contractor.

5.5 The contractor shall provide the following items at all meals: A variety of soft easy to chew fresh fruits such as oranges, bananas, grapes, pears etc. All fruit must be washed prior to serving. Salt, at least one (1) herbal salt substitutes (no potassium chloride salt substitutes), pepper, Tabasco sauce, hot sauce, ketchup, mustard, relish, low fat mayonnaise or low-fat Miracle Whip, fat free salad dressings, margarine, vinegar, garlic powder, onion powder, and lemon juice. The contractor shall furnish manufacturer-sealed single-serving packaged items when available.

5.6 The contractor shall provide a variety of at least two unsweetened cold cereals (180 calories or less per serving) at breakfast. Cereal products are to be changed at least every 2 days and a variety of unsweetened cereals must be used in rotation. The contractor shall provide fresh fruit, (other than food stock), and fat free or low-fat cottage cheese at all meals. Jalapeno peppers should be available upon request.

5.7 Fresh or frozen vegetables are preferred products. All canned vegetables are to be low sodium or no added salt products. All canned fruit must be packed in water or juice.

5.8 Full Salad bar and Soups shall be served at Lunch and Dinner meals. Additionally, the soup for lunch and dinner can be the same.

5.9 Contractor shall maintain food services during emergency situations with reasonable accommodations. If emergency shelter at another facility is necessary, the contractor shall still provide sack meals for domiciliary residents at the emergency housing. Contractor shall provide the VA with an Emergency plan with contact numbers/emails no later than 45 days after contract award date.

6.0 SANITATION/SAFETY:

6.1 The contractor shall maintain a clean and sanitary environment and adhere to safe kitchen practices, including all relevant OSHA standards and guidelines, to prevent injuries and accidents. The contractor shall ensure that all staff involved in serving, clean-up and/or dishwashing follow correct procedures to ensure proper sanitation and safety. See Sanitization Agreement for Cleaning and Sanitization Standards Attached.

6.2 Contractor personnel shall be free of any contagious, infectious, or communicable disease while on the premises, and the contractor shall educate said personnel on sanitation, infection control and kitchen safety. The contractor shall provide documentation to the COR evidencing that the education was provided to new contractor personnel prior to them beginning at the facility under this contract.

6.3 The contractor shall ensure that ready to eat foods are prepared with no bare-hand contact, except when foods are being washed.

6.4 Upon receipt the contractor shall promptly store perishable and semi perishable subsistence. Store frozen and chilled items at specified temperatures. This includes, but is not limited to storage of bulk foods, refrigerated food, leftovers, perishables, etc. The contractor shall prepare foods on surfaces that are cleaned and sanitized. All meats and poultry shall be cooked and prepared at the proper temperatures ensuring the food is thoroughly cooked throughout.

6.5 First in First Out: The contractor shall ensure the oldest food items are issued first, except when the condition of an item dictates earlier use.

6.6 The contractor shall ensure all employees meet all personal hygiene requirements to include but not limited to, clean hands and fingernails always, proper hair and facial grooming, hair restraints, proper smoking restraint, etc.

6.7 The contractor shall clean and sanitize all food service equipment and cookware to remove food particles, other soil, grease, and cleaning or sanitizing agent residue to the standards set forth in this contract.

6.8 The contractor shall provide all materials, chemicals, disinfectants, and supplies needed to maintain sanitization standards, including hand hygiene products and supplies.

7.0 PEST MANAGEMENT:

7.1 The VA conducts annual facility external and “as needed” internal pest management applications to reduce the risk of pest infestation. To ensure the effectiveness of the pest application, contractors shall cooperate and comply with Environmental Program Manager’s guidance and pest abatement measures which include but are not limited to the following:

7.1.1 Removing all accessible carts, kitchen appliance, culinary utensils, supporting cookware, etc. from the kitchen.

7.1.2 Wrapping/protecting all surfaces from any residual pest application products.

7.1.3 Sweeping/mopping/discarding any deceased pest found due to pest application effectiveness.

7.1.4 Cleaning and sanitizing all surfaces, accessible carts, kitchen appliance, culinary utensils, supporting cookware, etc. before reopening the kitchen.

8.0 QUALITY STANDARDS:

8.1 The foods, supplies, materials, equipment, and services provided under this contract shall follow all Federal, State and Municipal health regulations and standards. The contractor shall provide a representative to be available, as needed, to answer questions, explain meal preparation, service, and so forth during planned inspections. This representative shall comply with Joint Commission standards Joint Commission Resources Portal (jcrinc.com), Food and Drug Administration FDA Food Code, Centers of Disease Control and Prevention Food Safety Recommendations Food Safety Home Page, VHA Directive 1439, and ServSafe Standards (accredited by American National Standards Institute and Certified Food Protection).

8.2 The COR, per the direction of the CO, shall conduct bi-weekly audits to determine whether the contractor is adhering to contract requirements. The VA performs Environment of Care (EOC) audits on a recurring basis to include unannounced audits to ensure contract compliance. The COR will provide the EOC auditing checklist to the contractor upon request. All deficiencies provided to the contractor by the COR shall be abated within 14 business day of the audit. The EOC deficiency reports and bi-weekly COR audit results will be included in the annual performance appraisal by the COR. The COR shall also validate contractor invoices to ensure accuracy.

8.3 The COR shall conduct quarterly meetings using the VA Form 10-0498: Nutrition and Food Services Satisfaction Surveys FoodandNutritionSurvey_10-0498.pdf (va.gov) to assess resident satisfaction with the contractor's food service. After receipt of the surveys, the COR shall schedule a mandatory quarterly meeting with the contractor, VA RD, and the contractor’s RD to discuss survey findings and resolve food service issues and any other contractual issues, including menus. The COR may elect to hold these meetings more frequently depending on the quality of the contractor's performance, and other factors. The quarterly results of the Nutrition and Food Service Satisfaction Survey will be provided to the VA Dietician, Infection Prevention, and Safety Manager by the COR.

8.4 The contractor RD with assistance of the COR must schedule a meeting with the domiciliary resident veterans, COR (or designee) and VA RD quarterly to discuss any food service questions or concerns. There should be at least a 2-week written notice provided prior to this meeting to maximize the number of attendees.

9.0 PROFESSIONALISM:

9.1 The contractor shall provide professional services, while maintaining decorum between the contractor, patients, and staff. Normal interactions between individuals are both accepted and expected matters of courtesy; however, the escalation of relationships beyond what is customary and acceptable between employees and patients is prohibited. It is therefore mandated that the following be strictly adhered to. The contractor must assure that its personnel:

9.1.1 Display courtesy, professionalism and respect towards patients, staff, and visitors while on premises.

9.1.2 Refrain from fraternizing with patients in the program and after they leave the program if the employee is still employed by the contractor or otherwise providing services under this contract.

9.1.3 Avoid private conversations, individual meetings on or off-grounds, giving rides in personal vehicles, talking on the telephone for personal reasons, individually accepting or giving gifts, etc.

9.2 These standards of professional behavior are not negotiable. The contractor shall share culpability if, at any time, the contractor's personnel do not comply with the requirements. In the event of noncompliance, the Government shall take disciplinary actions that include written admonishment, personnel dismissal, and if repeated offenses are committed without corrective action by the contractor, contract default. Patient care is a priority at our facility and personnel, both VA and contract employees, are held to high standards of conduct when interacting with patients. Please instruct any personnel you intend to use for this contract and assure their understanding of, and their ability to comply with these standards.

9.3 Removing objects from refuse for personal use is unauthorized. Contractor Personnel shall request items through unit designee. Violations are grounds for termination.

10.0 GOVERNMENT FURNISHED PROPERTY:

10.1 A kitchen facility and the major appliances listed in Attachments (Appliance List) shall be available to the contractor for use. The contractor shall have primary use of the kitchen for storage of food, condiments and serving supplies. If the Government requires access, 3-days advance notice shall be provided to the contractor.

10.2 All Plates, silverware and glass accessories for a complete table service shall be provided by facility.

11.0. SPECIAL REQUIREMENT:

11.1 The vendor shall provide a test tray for evaluation purposes when requested by the COR, VA dietitian or designee at no additional cost to the Government for purposes of evaluating the food.

11.2 The VA dietitian, POC, or COR may sample any item or meals at any time.

11.3 Contractor shall provide all cleaning and sanitation chemicals, dish clothes, detail towels and all paper goods.

12.0 SECURITY CONSIDERATIONS:

12.1 All contractor employees are subject to the same level of investigation as VA employees who have access to VA sensitive information or access to VA facilities. All contractor employees shall be required to complete a Special Agreement Check (SAC), and a Tier 1 background investigation prior to beginning services. The SAC must be favorably adjudicated prior to the start of work.

Contractor staff is required to obtain PIV badges, as they shall be accessing the VA facility for more than 6 months. The background investigation includes the following requirements: 1) Completed documentation 2) Fingerprints 3) Completion of OPM’s e‐QIP Questionnaire. The Contractor is required to fulfill all the security requirements. The Contractor, upon completion of fingerprinting, and an initial suitability determination, may be authorized tentative access to start the performance period of the contract, but only on condition of completion of all security requirements. This requirement is applicable to all subcontractor personnel requiring the same access. The contractor shall bear the expense of obtaining background investigations. Pre-performance costs associated with onboarding, including time, travel, and any costs for certification(s), shall be the responsibility of the contractor and may not be billed to the VA. If the investigation is conducted by the Office of Personnel Management (OPM) through the VA, the contractor shall reimburse the VA within 30 days.

12.2 Key Control: The contractor shall establish and implement methods of ensuring that all keys/key cards issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. (NOTE: ALL REFERENCES TO KEYS ALSO INCLUDE KEY CARDS. NO KEYS ISSUED TO THE CONTRACTOR BY THE GOVERNMENT SHALL BE DUPLICATED. THE CONTRACTOR SHALL DEVELOP PROCEDURES COVERING KEY CONTROL THAT SHALL BE INCLUDED IN THE QUALITY CONTROL PLAN. SUCH PROCEDURES SHALL INCLUDE TURN-IN OF ANY ISSUED KEYS BY PERSONNEL WHO NO LONGER REQUIRE ACCESS TO LOCKED AREAS).

12.2.1 The contractor shall immediately report the occurrences of a loss or duplicate key to the contracting officer.

12.2.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon written direction of the contracting officer, rekey or replace the affected lock or locks; however, the government, at its option, may replace the affected lock or locks or perform rekeying. When the replacement of locks or rekeying is performed by the government, the total cost of rekeying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

The contractor shall prohibit the use of keys issued by the government by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor’s employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. Government doors required to be locked and always secured, will not be propped open at any time.

13.0 ONBOARDING REQUIREMENTS/TURNOVERS:

13.1 Contractor employees shall complete all Veterans Health Administration (VHA) Contractor onboarding requirements within five (5) business days of awarded contract. The COR shall assist the contractor throughout this process and shall work diligently to complete the onboarding documents. ALL FORMS MUST BE LEGIBLE.

13.1.1 Upon completion of the onboarding documents, the COR shall schedule fingerprinting appointments. Fingerprints shall be submitted by the contractor employees at Veterans Affairs Medical Center (VAMC) with a PIV enrollment. The following VAMC location conducts fingerprinting:

Anchorage VAMC 1201 N. Muldoon Rd.

Anchorage, AK 99504

13.1.2 Contractor shall inform the CO/COR of personnel turnovers/changes, immediately via email. Contractor shall retrieve VA issued Federal Government PIV badges from terminated personnel immediately and return to the COR.

13.1.3 Contractor staff shall have received required immunizations (screening and vaccines) prior to beginning work and thereafter at the frequency stipulated in the table below. The contractor shall forward current immunization records for all employees within 5 calendar days of any government request. Contractor shall forward Tuberculosis and Hepatitis B test results to the COR before start of work and within five calendar days of request by the COR.

14.0 VEHICLES: The vehicle used in the performance of this contract must be licensed and meet the minimum requirements as mandated by the state/county/city in which performance occurs.

15.0 UNIFORMS: The contractor is responsible for cleaning the uniforms of its employees.

16.0 COMPUTERS: The contractor can use their own computer and printer that shall not be hooked up to the VA's network system but to the contractor’s system. No Veteran information shall be used or stored on the contractor's computer system.

17.0 BUSINESS HOURS:

The contractor shall maintain the operating hours for the dining facilities are Contractor Personnel shall be readily available 7 days a week at the site from 6:00AM-7:00PM. Concessions are made for religious holidays, at the discretion of the US Government, when it does not interfere with operations.

Monday - Friday 7:00-8:00 AM Breakfast 12:00-1:00 PM Lunch 5:00- 6:00 PM Dinner

(Weekends and Federal Holidays) 8:00-9:00 AM Breakfast 12:00-1:00 PM Lunch 5:00-6:00 PM Dinner

There are eleven Federal Holidays observed, that will require services to be performed on: New Year’s Day, Martin Luther King, Jr Birthday, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

18.0 ADMINISTRATION:

18.1 Facility Orientation: An initial orientation of the facilities shall be conducted by the COR at the start of the contract. The contractor shall be responsible for conducting orientation for new employees thereafter.

18.2 Accident Reporting: In the event of an accident on Department of Veterans Affairs property or involving Government personnel or property, the contractor shall contact the VA police immediately. A report shall be provided to the COR and the CO in writing that shall include the following:

(c) A list of personnel directly involved

(d) A narrative or description of the accident to include chronological order of the events and circumstances

(e) Corrective action to prevent future occurrences

19.0 COLLECTIVE BARGAINING AGREEMENT (CBA):

19.1 CBA: Supplemental Agreement – The current contractor has an active Collective Bargaining Agreement (CBA) with Industrial, Technical and Professional Employees Union, OPEIU Local 4873, covering Food Service Employees at the VA Domiciliary. Potential quoter’s are advised to review Code of Federal Regulations (CFR) 29 / Subtitle A / Part 4 – Labor Standards for Federal Service Contracts and specifically payment of minimum compensation based on collectively bargained wage rates & fringe benefits applicable to employment under predecessor contracts. See attached Collective Bargaining Agreement.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

Services non-personal. The Contractor shall provide three meals a day for the Alaska VA Domiciliary in accordance with the SOW. The average census is 50 people per mealtime.

Contract Period: Base POP Begin: 10-01-2023 POP End: 09-30-2024 PRINCIPAL NAICS CODE: 722310 - Food Service Contractors PRODUCT/SERVICE CODE: M1FD - Operation of Dining Facilities

Services non-personal. The Contractor shall provide three meals a day for the Alaska VA Domiciliary in accordance with the SOW. The average census is 50 people per mealtime.

Contract Period: Option 1 POP Begin: 10-01-2024 POP End: 09-30-2025

Services non-personal. The Contractor shall provide three meals a day for the Alaska VA Domiciliary in accordance with the SOW. The average census is 50 people per mealtime.

Contract Period: Option 2 POP Begin: 10-01-2025 POP End: 09-30-2026

Services non-personal. The Contractor shall provide three meals a day for the Alaska VA Domiciliary in accordance with the SOW. The average census is 50 people per mealtime.

Contract Period: Option 3 POP Begin: 10-01-2026 POP End: 09-30-2027

Services non-personal. The Contractor shall provide three meals a day for the Alaska VA Domiciliary in accordance with the SOW. The average census is 50 people per mealtime.

Contract Period: Option 4 POP Begin: 10-01-2027 POP End: 09-30-2028

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SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline…