36C25923Q0256_3.docx

Amendment to a Previous Solicitation Amendment to a Previous Solicitation

GENERAL INFORMATION

Rocky Mountain Regional VAMC

1700 N. Wheeling Street

Aurora CO

CONTACT INFORMATION

Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

Edward Emerson Edward.Emerson@va.gov 303-712-5720

NCO 19 Services 1

ADDITIONAL INFORMATION

1. 1.2.1.2 / 1.2.1.4: Both the Milestone Xprotect and BriefCam Annual licenses expire in June 2023. Given the stated beginning Period of Performance, does RMRVA intend to procure June 2023 licenses separately? OR should Contractors plan to incorporate both June 2023 and June 2024 in the base year pricing? Please include licensing for June 2023 in this package.

2. 1.2.2: Please confirm quarterly cadence for bug fix and patch release updates. Frequency will be when manufacturer (Lenel/Milestone/Brief Cam) releases them and they have been validated by the contractor to be implemented.

3. 1.2.3: Please confirm Once Annual Software Version upgrade per software system managed. It is VA’s understanding that Milestone, Lenel, Brief Cam may release upgrades once a year. Upgrades shall be provided unless the manufacturer is providing an entire new platform.

4. 1.3 Material Warranty: Does the VA intend for this contract to cover TalkAPhone/Code Blue, Code Yellow Buttons, Biometric Readers, Intrusion Detection devices and Intercom devices? OR is coverage for those devices/systems going to be procured separately? Yes, please include the listed devices.

5. 1.3 Material Warranty Quantities: Will the VA allow for changes in contract based on change in quantities once contract is awarded? Or are the quantities provided exact system quantities? Yes, VA is comfortable putting formal number to reflect the correct amount of devices. Numbers are well within the ballpark and there shall be no drastic scope of work changes.

6. 1.3 Material Warranty Quantities: Given the stated anticipation to add devices (e.g., 1.3.2.3 // 1.3.4.1.6), should Contractors quote based on estimated future state number of devices? OR should prices reflect current quantities, to be modified accordingly if and when the anticipated cameras, doors, etc. are actually added to the system? Growth was initially anticipated in this contract there should be no drastic scope of work changes besides solidifying exact quantity amounts. As noted in the SOW, the growth is reflected as the facility continues to grow in the option years.

7. 1.5 Maintenance: Would the VA prefer a 40 hour per week Field Service Engineer to be onsite at both RMR and the CBOCs to assist in maintenance activities? Yes, VA would like a technician available 40 hours a week and it could be depended on the location that technician needs to report to that day, such as to a CBOC or the main hospital (RMR). OR a time and materials type of not to exceed contract amount to utilize for maintenance calls? VA prefers a technician onsite 40 hours a week and not time and material.

8. 1.3.5 / 1.5: Section 1.3.5 states “Warranty does not include the labor of installing any equipment”, but multiple parts of section 1.5. indicate “contractor shall repair and/or replace…” various elements of door systems. If a new device needs to be installed as a replacement, how should the associated labor be accounted for – included in Contractor’s base pricing, or billed separately? Labor would be part of the onsite technician or the time and material option.

9. Would the VA like to include annual software support for RGB Spectrum (Galileo) in this solicitation? Yes please include this software as well.

10. 1.5.6.1: Are there any specific requirements or preferences for the computerized Maintenance Management System? (e.g., NIST 800-171 Compliance, prior successful deployments in federal healthcare context, etc.) No, company shall just have a system so they can provide ticket numbers to the VA.

11. Are the SSA/SUSP’s active on the Lenel, Milestone, Traka, and BriefCam? Yes

12. Is the Lenel system currently using HID for certificate management and checking? Yes Is it a fully compliant FIPS 201-2 system? Yes

13. Is the Lenelsystem on the VA Network? Yes

14. Section 1.3.4.1.5 6000 “Electrical door hardware sets including request to exits, electric strikes, door contacts, and magnetic door locks” According to the specification, the sytem They only have 2000 card readers. Another 4000 electrical door hardware sets seems like a lot. Doors can have a lot of hardware involved such as crash bars, mag locks, electric strikes, door contacts.

15. Who is the Incumbent? HurtVet/Convergint

16. Does the VA have drawings of all sites with device locations? VA does have information on Rocky Mountain Regional Management System. If not , does the VA at least have drawings of all sites? Yes

17. If no current as builts are available, does the VA expect the contractor to update them as part of this contract? No, but that would fantastic if they were willing too.

18. This contract includes break/fix repairs. Does the VA have or intend to have preventative maintenance inspections performed on the system annually? No, VA doesn’t not need specific preventive maintenance completed.

19. Is the system in 100% operational condition or are there known issues that need to be addressed immediately by the awardee? System is operational and functional. Issues do exist in the system, but does not prevent the overall function of the system from operating.

20. How many service calls per month does the VA place on average? At least 12 calls a month.

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Amendment to a Previous Solicitation