36C25726Q0159_1.docx
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- Solicitation number
- 36C25726Q0159
About this file
This is a Solicitation/Contract/Order for Commercial Products and Commercial Services (Standard Form 1449) for locum Gastroenterology (GI) physician services at the Department of Veterans Affairs South Texas Veterans Health Care System, Audie L. Murphy VA Medical Center in San Antonio, Texas.
The Department of Veterans Affairs is soliciting a Fixed-Price, Indefinite Delivery/Indefinite Quantity (FP-IDIQ) contract for Board Certified/Board Eligible Gastroenterology physician services to be provided on-site, on-call, and callback. The contract requires 4.5 Full-Time Equivalents (FTE) providing approximately 9,361 hours annually. The solicitation was issued March 24, 2026, with an offer due date of April 7, 2026, at 5:00 PM EDT. The base period runs June 1, 2026, through May 31, 2027, with four option years extending through May 31, 2031. The guaranteed minimum contract award is $17,500, with a maximum contract amount not to exceed $17,500,000. Physicians must maintain active, unrestricted medical licenses, current Board Certification in Gastroenterology through the American Board of Internal Medicine, Basic Life Support or Advanced Cardiac Life Support certification, and comply with extensive credentialing, privileging, and security requirements. Physicians are responsible for providing services including colonoscopies, esophagogastroduodenoscopy procedures, consultative services, and clinical gastroenterology care within national standards established by the American College of Gastroenterology and American College of Physicians. Invoicing occurs monthly in arrears through electronic submission via the Tungsten vendor payment system. The acquisition is unrestricted (100% small business set-aside available), with NAICS code 621111 and a size standard of $16 million. The contracting officer is Carlos Jaquez at VHA RPO West-NCO 17 in El Paso, Texas.
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36C25726Q0159
PAGE 1 OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
UEI:
EFT:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
36C25726Q0159 03-24-2026 Carlos Jaquez 915-341-4575 04-07-2026
5:00 PM
EDT
36C257 Department of Veterans Affairs VHA RPO West - NCO 17 Health Care Resources Branch 11495 Turner Road El Paso TX 79936-1372 Carlos Jaquez - 915-341-4575 carlos.jaquez@va.gov X X 621111 $16 Million N/A X 36C671 Department of Veterans Affairs Audie L Murphy VA Medical Center Gastroenterology Service 7400 Merton Minter Street San Antonio TX 78229-4404 36C257 See block # 9
36C104 Department of Veterans Affairs
IAW VAAR 852.232-72
Financial Services Center (FSC) P.O. Box 149971 Austin TX 78714-8971 877-353-9791 512-460-5540 See CONTINUATION Page The Contractor shall provide Board Certified/Board Eligible Gastroenterology (GI) Physician Services on-site, on-call, and callback in accordance with the specifications contained herein to beneficiaries of the Department of Veterans Affairs (VA) and the South Texas Veterans Health Care System (STVHCS), Audie L. Murph VA Medical Center.
Authority: 38 U.S.C. §8153- Sharing of Health-Care Resources Procedures: VAAR 873 Simplified Acquisition Procedures for Health-Care Resources.
All services provided shall be in accordance with the Schedule of Services (pp. 5 to 10) and Performance Work Statement (pp. 11 to 27).
To be funded by individual task orders X X Carlos Jaquez Contracting Officer Table of Contents
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 3 |
| B.1 CONTRACT ADMINISTRATION DATA | 3 |
| B.2 SCHEDULE OF SERVICES | 5 |
| B.3 PERFORMANCE WORK STATEMENT | 11 |
| B.4 IT CONTRACT SECURITY | 28 |
| SECTION C - CONTRACT CLAUSES | 39 |
| C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 39 |
| C.2 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (JAN 2011) | 41 |
| C.3 52.216-18 ORDERING (AUG 2020) | 42 |
| C.4 52.216-19 ORDER LIMITATIONS (OCT 1995) | 42 |
| C.5 52.216-22 INDEFINITE QUANTITY (OCT 1995) (DEVIATION NOV 2025) | 42 |
| C.6 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) | 43 |
| C.7 SUPPLEMENTAL INSURANCE REQUIREMENTS | 43 |
| C.8 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR 1984) | 43 |
| C.9 52.240-93 BASIC SAFEGUARDING OF COVERED CONTRACTOR INFORMATION SYSTEMS (DEVIATION NOV 2025) | 43 |
| C.10 VAAR 852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (MAY 2020) (DEVIATION FEB 2026) | 44 |
| C.11 VAAR 852.204-72 PERSONNEL VETTING AND CREDENTIALING (MAR 2026) | 44 |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 47 |
| D.1 Quality Assurance Surveillance Plan – Locum GI Physician Services | 47 |
| D.2 Background Investigation Forms (these will be provided after award) | 47 |
| D.3 Fillable Schedule of Services – Locum GI Physician Services | 47 |
| D.4 Past Performance Questionnaire Worksheet - Locum GI Physician Services | 47 |
| D.5 Contractor Rules of Behavior | 47 |
| D.6 Contractor Certification - Immigration and Nationality Act | 47 |
| D.7 Organizational Conflicts of Interest | 47 |
| D.8 VHA Bookable Hour and Appointment Length Standards Memorandum | 47 |
| SECTION E - SOLICITATION PROVISIONS | 48 |
| E.1 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES | 48 |
| E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 50 |
| E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018) (DEVIATION NOV 2025) | 51 |
| E.3 52.216-1 TYPE OF CONTRACT (APR 1984) (DEVIATION NOV 2025) | 52 |
| E.4 52.219-1 SMALL BUSINESS PROGRAM REPRESENTATIONS (FEB 2024) (DEVIATION NOV 2025) | 52 |
| E.5 52.233-2 SERVICE OF PROTEST (SEP 2006) (DEVIATION NOV 2025) | 54 |
| E.6 VAAR 852.252-70 SOLICITATION PROVISIONS OR CLAUSES INCORPORATED BY REFERENCE (JAN 2008) | 54 |
| E.7 VAAR 852.273-73 EVALUATION - HEALTH-CARE RESOURCES (NOV 2021) | 54 |
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
B.1.A. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:
1. CONTRACTOR (Offerors are required to designate a person for prompt contract administration):
Contractor Name
Address
Point of Contact
Title
Phone
Tax ID Number
SAM UEI
2. GOVERNMENT: The Contracting Officer for Administration (CO) named below is responsible for the overall administration of the contract.
| Contracting Officer |
| Carlos Jaquez |
| Unit |
| VHA RPO West – NCO 17 – Health Care Resources Branch |
| Address |
| 11495 Turner Road; El Paso, TX; 79936-1372 |
| Phone |
| 915-341-4575 |
| Carlos.Jaquez@va.gov |
3. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor should be mailed to the following address:
| [X] |
| 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or |
| [] |
| 52.232-36, Payment by Third Party |
4. INVOICES: Invoices shall be submitted in arrears:
| a. Quarterly | [] |
| b. Semi-Annually | [] |
| c. Other | [X] Monthly in Arrears |
5. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests, See section 6.2. of the PWS.
6. CHANGES/MODIFICATIONS TO THE CONTRACT: The Contracting Officer will be the only person authorized to approve changes or modify any of the requirements under this resultant contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer will be authorized to make commitments or issue changes that affect price, quantity, delivery or quality of performance of this resultant contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered unauthorized by the local VAMC, and no adjustment will be made in the contract price to cover any increase in cost incurred as a result thereof.
7. System for Award Management: Federal Acquisition Regulation requires contractor registration in the System for Award Management (SAM) database prior to the award of a contract. Offerors and Contractors may obtain information on registration and annual confirmation requirements via the internet at https://www.sam.gov/portal/public/SAM/.
8. POST AWARD ORIENTATION: The Contracting Officer will schedule a post award orientation conference for contract orientation purposes as required by required by Federal Acquisition Regulation (FAR) 42.503.
9. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO |
| DATE |
(End of Contract Administration Data)
B.2 SCHEDULE OF SERVICES
The Contractor shall furnish all key personnel to provide services necessary to perform on-site, on-call, and call-back Gastroenterology Physician Services to eligible beneficiaries of the Department of Veterans Affairs, Audie L Murphy VA Medical Center (VAMC). The Contractor’s physician (s)’ care shall cover the range of Gastroenterology services as would be provided in a state-of-the-art health care medical treatment facility and the standard of care shall be of a quality, meeting or exceeding currently recognized national standards as established by the American College of Physicians-Internal Medicine Clinical Practice Guidelines and Recommendations | ACP (acponline.org) and American College of Gastroenterology Guidelines: Guidelines - American College of Gastroenterology (gi.org).
Place of Performance: Services shall be provided on site, Audie L Murphy Memorial Veterans Hospital, 7400 Merton Mentor Blvd, San Antonio, TX 78249-4404.
Contract Type:
The contract type is a Fixed Price (FP), Indefinite Delivery/ Indefinite Quantity (IDIQ) Contract.
Pricing Instructions:
Pricing information shall be submitted as a fixed price. The quoted rate shall be submitted as an all-inclusive rate, including such costs as housing and transportation costs.
The Contractor shall propose eight (8) key personnel to be credentialed and be available for scheduling to meet the requirements of the contract. Commercial health care quoters shall identify by title/position or level of experience the key personnel submitted.
Estimated Quantities:
Quantities on the Schedule of Services are the yearly projected amounts for each contract line item. Contractual minimum and maximum: the guaranteed minimum contract amount, including the base year and any option years exercised, is $17,500.00 and the maximum contract amount, including the base year and any option years exercised, shall not exceed $17,500,000.00. The Government does not guarantee that it will place any orders under this contract in excess of the guaranteed minimum award amounts.
Task Orders:
Task Orders shall be placed against this IDIQ contract at the time of contract award, and as needed during the term of the contract. The Task Orders shall specify the estimated quantities of services for the period of performance and shall comply with FAR 52.216-18 and 52.216-19. The Contractor shall only invoice for actual work performed on-site, on-call, and call-back.
Ordering Procedures:
Only the Contracting Officer may place Task Orders against resultant IDIQ contracts following this solicitation. Any changes to the below schedule of services shall only be made via written modification that is formally executed by the Contractor and Contracting Officer.
Note:
As part of price evaluation, the Government will evaluate its option to extend services (see FAR Clause 52.217-8). The evaluation will assume that the prices for any option exercised under FAR 52.217-8 will be at the same rates as those in effect under the contract at the time the option is exercised. The evaluation will therefore assume that the addition of the price or prices of any possible extension or extensions under FAR 52.217-8 to the total price for the basic requirement and the total price for the priced options has the same effect on the total price of all proposals relative to each other, and will not affect the ranking of proposals based on price, unless, after reviewing the proposals, the Government determines that there is a basis for finding otherwise. This evaluation will not obligate the Government to exercise any option under FAR 52.217-8.
Period of Performance
Base Year: 06-01-2026 to 05-31-2027
Option Year One: 06-01-2027 to 05-31-2028
Option Year Two: 06-01-2028 to 05-31-2029
Option Year Three: 06-01-2029 to 05-31-2030
Option Year Four: 06-01-2030 to 05-31-2031
Estimated Grand Total: $______________________________
(End of Schedule of Services)
B.3 PERFORMANCE WORK STATEMENT
1. GENERAL:
1.1. Services Provided: The Contractor shall provide Board Certified/Board Eligible Gastroenterology Physician Services on-site, on-call, and call back in accordance with the specifications contained herein to beneficiaries of the Department of Veterans Affairs (VA) and the South Texas Veterans Health Care System (STVHCS), Audie L. Murphy VA Medical Center.
1.2. Place of Performance: Contractor shall furnish services at any of the following locations depending on the needs of the STVHCS.
1.2.1. Audie L. Murphy VA Medical Center, 7400 Merton Minter Street, San Antonio, TX 78229-4404
1.2.2. CHRISTUS Ambulatory Surgery Center, 423 Treeline Park, Suite 202, San Antonio, TX 78209-2078
1.3. Authority: Title 38 USC 8153, Health Care Resources (HCR) sharing Authority, FAR Part 12 Acquisition of Commercial Items, and VAAR Part 873 Simplified Procedures for Health-Care Resources.
1.4. Policy/Directives/Handbooks: The Contractor shall be subject to the following policies, including any subsequent updates during the period of performance. The policies listed below can be accessed electronically at the following: VA Publications and VHA Publications:
1.4.1. VA Directive 1663: Health Care Resources (HCR) Contracting – Buying Title 38 U.S.C. 8153
1.4.2. VHA Directive 1003.04: VHA Patient Advocacy
1.4.3. VHA Directive 1004.01(3) Informed Consent for Clinical Treatments and Procedures
1.4.4. VHA Directive 1015: Colorectal Cancer Screening
1.4.5. VHA Directive 1030(2): VHA Integrity and Compliance Program
1.4.6. VHA Directive 1039(3) Ensuring Correct Surgery and Invasive Procedures In and Out of the Operating Room
1.4.7. VHA Directive 1065: Productivity and Staffing Guidance for Specialty Provider Group Practice
1.4.8. VHA Directive 1073: Moderate Sedation by Non-Anesthesia Providers
1.4.9. VHA Directive 1088(1): Communicating Test Results to Providers and Patients
1.4.10. VHA Directive 1100.18: Reporting and Responding to State Licensing Boards
1.4.11. VHA Directive 1100.20: Credentialing of Health Care Providers
1.4.12. VHA Directive 1100.21: Privileging
1.4.13. VHA Directive 1192.01: Seasonal Influenza Vaccination Program for VHA Health Care Personnel
1.4.14. VHA Directive 1194 Use of Unlicensed Assistive Personnel in Administering Medications
1.4.15. VHA Directive 1220(1): Facility Procedure Complexity Designation Requirements to Perform Invasive Procedures in Any Clinical Setting
1.4.16. VHA Directive 1605.01: Privacy and Release of Information
1.4.17. VHA Directive 1907.01: VHA Health Information Management and Health Records
1.4.18. VHA Handbook 1100.17: National Practitioner Data Bank (NPDB) Reports
1.4.19. Privacy Act of 1974 (5 U.S.C. 552a) as amended: http://www.justice.gov/oip/foia_updates/Vol_XVII_4/page2.htm
1.5. Acronyms/Definitions: Terms used in this contract shall be interpreted as follows unless the context expressly requires a different construction and/or interpretation. In case of a conflict in language between the Definitions and other sections of this contract, the language in this section shall govern.
1.5.1. ABIM: American Board of Internal Medicine – Gastroenterology http://www.abim.org/specialty/gastroenterology.aspx
1.5.2. ACG: American College of Gastroenterology
1.5.3. ACP: American College of Physicians, Internal Medicine
1.5.4. ACGME: Accreditation Council for Graduate Medical Education
1.5.5. ACLS: Advanced Cardiac Life Support
1.5.6. BLS: Basic Life Support
1.5.7. Call Back: Occurs when the physician is contacted during on-call availability to report onsite to provide services.
1.5.8. CDC: Centers for Disease Control and Prevention
1.5.9. CDR: Contract Discrepancy Report
1.5.10. CEU: Certified Education Unit
1.5.11. CME: Continuing Medical Education
1.5.12. CMS: Centers for Medicare and Medicaid Services
1.5.13. Clinical Privileging: Privileging is the process by which a practitioner, licensed for independent practice; e.g., without supervision, direction, required sponsor, preceptor, mandatory collaboration, etc.; is permitted by law and the facility to practice independently, to provide specific medical or other patient care services within the scope of the individual’s license, based upon the individual’s clinical competence as determined by peer references, professional experience, health status, education, training and licensure. Clinical privileges must be facility-specific and provider-specific.
1.5.14. CO - Contracting Officer: The person executing this contract on behalf of the Government with the authority to enter into and administer contracts and make related determinations and findings.
1.5.15. COR - Contracting Officer’s Representative: A person appointed by the CO to take necessary action to ensure the Contractor performs in accordance with and adheres to the specifications contained in the contract and to protect the interest of the Government. The COR shall report to the CO promptly any indication of non-compliance in order that appropriate action can be taken.
1.5.16. COS: Chief of Staff
1.5.17. CPARS: Contractor Performance Assessment Reporting System
1.5.18. Credentialing: Credentialing is the process of obtaining, verifying, and assessing the qualifications of a health care provider to provide care or services in or for the VA health care system. Credentials are documented evidence of licensure, education, training, experience, or other qualifications.
1.5.19. DEA: Drug Enforcement Agency
1.5.20. ED: Emergency Department
1.5.21. EHR: Electronic Health Record - electronic health record system used by the VA
1.5.22. FTE: Full Time Equivalent. VA’s definition for full-time-working the equivalent of 80 hours every two weeks, 2080 hours per year. In calculating FTE, any hours not worked on national holidays shall not be included.
1.5.23. HHS: Department of Health and Human Services
1.5.24. HIPAA: Health Insurance Portability and Accountability Act
1.5.25. Key Personnel: The individuals specified in this contract who are essential to work performance.
1.5.26. NPI: National Provider Identifier: NPI is a standard, unique 10-digit numeric identifier required by HIPAA. The Veterans Health Administration must use NPIs in all HIPAA-standard electronic transactions for individual (health care practitioners) and organizational entities (medical centers).
1.5.27. NPPES: National Plan and Provider Enumeration System
1.5.28. On-Call: On call coverage is defined as on-call availability. The physician is available to the VA in case of urgent need will respond to contact from the VA as required in the performance work statement; and, if clinically necessary, be available for being “called back” onsite to provide services.
1.5.29. PA: Physician Assistant
1.5.30. POP: Period of Performance
1.5.31. PPD: Purified Protein Derivative
1.5.32. PWS: Performance Work Statement
1.5.33. QA/QI: Quality Assurance/Quality Improvement
1.5.34. QM/PI: Quality Management/Performance Improvement
1.5.35. QASP: Quality Assurance Surveillance Plan
1.5.36. VHA: Veterans Health Administration
1.5.37. VISN: Veterans Integrated Services Network
1.5.38. VISTA: Veterans Integrated Systems Technology Architecture
1.5.39. VetPro: is VHA’s mandatory credentialing software platform to document the credentialing of VHA health care providers. This system facilitates completion of a uniform, accurate, and complete credentials file.
2. QUALIFICATIONS:
2.1. Staff/Faculty:
2.1.1. License: The Contractor’s physician (s) assigned by the Contractor to perform the services covered by this contract shall have a current license to practice medicine in any State, Territory, or Commonwealth of the United States or the District of Columbia when services are performed onsite on VA property. All licenses held by the key personnel working on this contract shall be full and unrestricted licenses. Contractor’s physician (s) who have current, full and unrestricted licenses in one or more states, but who have, or ever had, a license restricted, suspended, revoked, voluntarily revoked, voluntarily surrendered pending action, or denied upon application will not be considered for the purposes of this contract.
2.1.2. Board Certification: Contractor’s physician (s) shall be Board Certified/Board Eligible by the American Board of Internal Medicine (ABIM) in Gastroenterology and be currently certified in Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS) or equivalency. All continuing education courses required for maintaining certification must be always kept up to date. Documentation verifying current certification shall be provided by the Contractor to the VA COR on an annual basis for each year of contract performance.
2.1.3. Credentialing and Privileging: Credentialing and privileging is to be done in accordance with the provisions of VHA Directive 1100.20 and VHA Directive 1100.21 referenced above. The Contractor is responsible to ensure that proposed physician(s) possesses the requisite credentials enabling the granting of privileges. No services shall be provided by any Contractor’s physician(s) prior to obtaining approval by the Facility Medical Executive Board and Medical Center Director.
2.1.3.1. If a Contractor’s physician(s) and/or other Contractor provider(s) are not credentialed and privileged or has credentials/privileges suspended or revoked, the Contractor shall furnish an acceptable substitute without any additional cost to the government.
2.1.4. Technical Proficiency: The Contractor’s physician (s) shall be technically proficient in the skills necessary to fulfill the government’s requirements, including the ability to speak, understand, read, and write English fluently. Contractor shall provide documents upon request of the CO/COR to verify current and ongoing competency, skills, certification and/or licensure related to the provision of care, treatment and/or services performed. Contractor shall provide verifiable evidence of all educational and training experiences including any gaps in educational history for all Contractor’s physician (s) and the Contractor’s physician (s) shall be responsible for abiding by the Facility's Medical Staff By-Laws, rules, and regulations (referenced herein) that govern medical staff behavior.
2.1.5. Continuing Medical Education (CME)/ Certified Education Unit (CEU) Requirements: Contractor shall provide the COR copies of current CMEs as required or requested by the facility. Contractor’s physician (s) registered or certified by national/medical associations shall continue to meet the minimum standards for CME to remain current. Contractor shall report CME hours to the credentialing office for tracking. These documents are required for both privileging and re-privileging. Failure to provide shall result in loss of privileges for Contractor’s physician (s).
2.1.6. Training (ACLS, BLS, EHR and VA MANDATORY): Contractor shall meet all VA educational requirements and mandatory course requirements defined herein; all training must be completed by the contractor’s physician(s) as required by the VA. Other training may become required. VA will communicate any changes to the training requirement to the contractor.
| Training |
| Frequency |
| Annual Hours |
| ACLS/BLS |
| Every 2 years |
| 4.50 hours |
| Active Threat Training |
| 1 time |
| 1 hour |
| Blood Administration: Complications |
| 1 time |
| 1 hour |
| EHR |
| Annual |
| 1 hour |
| Government Ethics |
| Annual |
| 1 hour |
| Hospice and Palliative Care for VA Clinicians |
| Annual |
| 1 hour |
| Military Sexual Trauma (MST) for Medical Providers |
| 1 time |
| 1 hour |
| Moderate Sedation In-Service Training |
| 1 time |
| 2 hours |
| Patient Abuse |
| 1 time |
| 30 minutes |
| Patient Rights |
| Annual |
| 1 hour |
| Patient Safety |
| Annual |
| 1 hour |
| Prevention/Management of Disruptive Behavior/Violence Prevention Level I |
| Annual |
| 2 hours |
| Prevention of Workplace Harassment/No Fear Act |
| Every 2 years |
| 1.5 hours |
| Suicide Prevention: Suicide Risk Management Training for Clinicians |
| Annual |
| 1 hour |
| SUX Infection Control and Blood Borne Pathogens |
| Annual |
| 50 minutes |
| VHA MRI Safety Training Level 1 Training (all who enter MRI suites) |
| 1 time |
| 1 hour |
| VA Core Values Training (ICARE Recommitment) |
| Annual |
| 30 minutes |
| VA Privacy and Information Security Awareness and Rules of Behavior |
| Annual |
| 1 hour |
2.1.7. STANDARD INFECTION CONTROL MEASURES (PPD, IMMUNIZATIONS, ETC.): Contractor shall provide proof of the following for physicians within five (5) calendar days after contract award and prior to the first duty shift to the COR and Contracting Officer. Tests shall be current within the past year.
2.1.7.1. TUBERCULOSIS TESTING: Contractor shall provide proof of a negative Tuberculosis Skin Test (TST) or interferon-gamma release assays (IGRA) for all Contractor’s physician(s) upon hire in accordance with CDC guidance. A negative chest radiographic report for active tuberculosis shall be provided in cases of positive TST or IGRA results.
2.1.7.2. MEASLES, MUMPS, & RUBELLA TESTING: Contractors shall provide proof of immunity for all Contractor physicians.
2.1.7.3. VARICELLA: Contractors shall provide proof of immunity for all Contractor physicians.
2.1.7.4. ACELLULAR PERTUSSIS: Contractors shall provide proof of 1 dose of Tdap vaccination for all Contractor physicians.
2.1.7.5. INFLUENZA: Contractors shall provide proof that all Contractor physicians have received the annual Influenza vaccine unless it is contraindicated. If the Contractor physician has a medical contraindication to the vaccine, they shall be required to wear a mask during the Influenza season.
2.1.7.6. OSHA REGULATION CONCERNING OCCUPATIONAL EXPOSURE TO BLOODBORNE PATHOGENS: Contractor shall provide evidence of completing and passing generic self-study blood-borne pathogen training for all Contractor’s physician (s); provide their own Hepatitis B vaccination series and hepatitis B surface antigen test results following the hepatitis B vaccination series; maintain an exposure determination and control plan; maintain required records; and ensure that proper follow-up evaluation is provided following an exposure incident.
2.1.7.7. The facility shall notify the Contractor of any significant communicable disease exposures as appropriate. Contractor shall adhere to current CDC/HICPAC Guideline for Infection Control in health care personnel (as published in American Journal for Infection Control- AJIC 1998; 26:289-354 http://www.cdc.gov/hicpac/pdf/InfectControl98.pdf) for disease control. Contractor shall provide follow up documentation of clearance to return to the workplace prior to their return.
2.1.8. National Provider Identifier (NPI): NPI is a standard, unique 10-digit numeric identifier required by HIPAA. The Veterans Health Administration must use NPIs in all HIPAA-standard electronic transactions for individual (health care practitioners) and organizational entities (medical facilities). The Contractor shall have or obtain appropriate NPI and if pertinent the Taxonomy Code confirmation notice issued by the Centers for Medicare and Medicaid Services (CMS) National Plan and Provider Enumeration System (NPPES) be provided to the Contracting Officer with the offer/bid.
2.1.9. DEA: Contractor shall provide copy of current DEA certificate.
2.1.10. Conflict of Interest: The Contractor and all Contractor’s physician (s) are responsible for identifying and communicating with the CO and COR conflicts of interest at the time of offer/bid and during the entirety of contract performance. At the time of offer/bid, the Contractor shall provide a statement which describes, in a concise manner, all relevant facts concerning any past, present, or currently planned interest (financial, contractual, organizational, or otherwise) or actual or potential organizational conflicts of interest relating to the services to be provided. The Contractor shall also provide statements containing the same information for any identified consultants or subcontractors who shall provide services. The Contractor must also provide relevant facts that show how it’s organizational and/or management system or other actions would avoid or mitigate any actual or potential organizational conflicts of interest. These statements shall be in response to the VAAR provision 852.209-70 Organizational Conflicts of Interest and fully outlined in response to the subject attachment in Section D of the solicitation document.
2.1.11. Citizenship related Requirements:
2.1.11.1. The Contractor certifies that the Contractor shall comply with any and all legal provisions contained in the Immigration and Nationality Act of 1952, As Amended; its related laws and regulations that are enforced by U.S. Department of Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor as these may relate to non-immigrant foreign nationals working under contract or subcontract for the Contractor while providing services to Department of Veterans Affairs patient referrals.
2.1.11.2. While performing services for the U.S. Department of Veterans Affairs, the Contractor shall not knowingly employ, contract, or subcontract with an illegal alien; foreign national non-immigrant who is in violation their status, as a result of their failure to maintain or comply with the terms and conditions of their admission into the United States. Additionally, the Contractor is required to comply with all “E-Verify” requirements consistent with “Executive Order 12989” and any related pertinent Amendments, as well as applicable Federal Acquisition Regulations.
2.1.11.3. If the Contractor fails to comply with any requirements outlined in the preceding paragraphs or its Agency regulations, the U.S. Department of Veterans Affairs may, at its discretion, require that the foreign national who failed to maintain their legal status in the United States or otherwise failed to comply with the requirements of the laws administered by U.S. Department of Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor, shall be prohibited from working at the Contractor’s place of business that services U.S. Department of Veterans Affairs patient referrals; or other place where the Contractor provides services to veterans who have been referred by the U.S. Department of Veterans Affairs; and shall form the basis for termination of this contract for breach.
2.1.11.4. This certification concerns a matter within the jurisdiction of an agency of the United States and the making of a false, fictitious, or fraudulent certification may render the maker subject to prosecution under 18 U.S.C. 1001.
2.1.11.5. The Contractor agrees to obtain a similar certification from its subcontractors. The certification shall be made as part of the offerors response to the RFP using the subject attachment in Section D of the solicitation document.
2.1.12. Annual Office of Inspector General (OIG) Statement: In accordance with HIPAA and the Balanced Budget Act (BBA) of 1977, the U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) has established a list of parties and entities excluded from Federal health care programs. Specifically, the listed parties and entities may not receive Federal Health Care program payments due to fraud and/or abuse of the Medicare and Medicaid programs.
2.1.12.1. Therefore, Contractor shall review the HHS OIG List of Excluded Individuals/Entities on the HHS OIG web site at http://oig.hhs.gov/exclusions/index.asp to ensure that the proposed Contractor’s physician (s) are not listed. Contractor should note that any excluded individual or entity that submits a claim for reimbursement to a Federal health care program, or causes such a claim to be submitted, may be subject to a Civil Monetary Penalty (CMP) for each item or service furnished during a period that the person was excluded and may also be subject to treble damages for the amount claimed for each item or service. CMP’s may also be imposed against the Contractor that employ or enter into contracts with excluded individuals to provide items or services to Federal program beneficiaries.
2.1.12.2. By submitting their offer/bid, the Contractor certifies that the HHS OIG List of Excluded Individuals/Entities has been reviewed and that the Contractors are and/or firm is not listed as of the date the offer/bid was signed.
2.2. Clinical/Professional Performance: The qualifications of Contractor personnel are subject to review by VA Medical Center COS or his/her clinical designee and approval by the Medical Center Director as provided in VHA Directive 1100.20 and VHA Directive 1100.21. Clinical/Professional performance monitoring and review of all clinical personnel covered by this contract for quality purposes will be provided by the facility COS and/or the Chief of the Service or his designee. A clinical COR may be appointed, however, only the CO is authorized to consider any contract modification request and/or make changes to the contract during the administration of the resultant contract.
2.3. Non-Personal Healthcare Services: The parties agree that the Contractor and all Contractor’s physician (s) shall not be considered VA employees for any purpose.
2.4. Indemnification: The Contractor shall be liable for, and shall indemnify and hold harmless the Government against, all actions or claims for loss of or damage to property or the injury or death of persons, arising out of or resulting from the fault, negligence, or act or omission of the Contractor, its agents, or employees.
2.5. Prohibition against Self-Referral: Contractor’s physicians are prohibited from referring VA patients to contractor’s or their own practice(s).
2.6. Inherent Government Functions: Contractor and Contractor’s physician (s) shall not perform inherently governmental functions. This includes, but is not limited to, determination of agency policy, determination of Federal program priorities for budget requests, direction and control of government employees (outside a clinical context), selection or non-selection of individuals for Federal Government employment including the interviewing of individuals for employment, approval of position descriptions and performance standards for Federal employees, approving any contractual documents, approval of Federal licensing actions and inspections, and/or determination of budget policy, guidance, and strategy.
2.7. No Employee status: The Contractor shall be responsible for protecting Contractor’s physician (s) furnishing services. To carry out this responsibility, the Contractor shall provide or certify that the following is provided for all their staff providing services under the resultant contract:
2.7.1. Workers’ compensation
2.7.2. Professional liability insurance
2.7.3. Health examinations
2.7.4. Income tax withholding, and
2.7.5. Social security payments.
2.8. Tort Liability: The Federal Tort Claims Act does not cover Contractor or Contractor’s physician (s). When a Contractor or Contractor’s physician has been identified as a provider in a tort claim, the Contractor shall be responsible for notifying their legal counsel and/or insurance carrier. Any settlement or judgment arising from a Contractor’s (Contractor’s physician (s)) action or non-action shall be the responsibility of the Contractor and/or insurance carrier.
2.9. Key Personnel:
2.9.1. The VA Full Time Equivalency (FTE) for the services required is: 4.5 FTE for a total of 9,361 hours.
2.9.2. The number of Board Certified/Board Eligible Gastroenterology physicians required to be on site on a daily basis is 4.5 FTE as defined in paragraph Hours of Operation in this section.
2.9.3. The Contractor shall be responsible for providing coverage to the VA during periods of vacancies of the Contractor’s personnel due to sick leave, personal leave, vacations, and additional coverage as required. In the event a scheduled physician is unable to complete an assigned shift, the contractor shall provide replacement physician coverage within 2 hours and notify the Contracting Office Representative (COR) at the Audie L Murphy VA Medical Center immediately of the schedule change.
2.9.4. Personnel Substitutions: During the first ninety (90) calendar days of performance, the Contractor shall make NO substitutions of key personnel unless the substitution is necessitated by illness, death, or termination of employment. The Contractor shall notify the CO, in writing, within 30 calendar day (s) after the occurrence of any of these events and provide the information required below. After 90 days, the Contractor shall submit the information required below to the CO at least 30 calendar days prior to making any permanent substitutions.
2.9.4.1. The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the CO. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The CO will notify the Contractor within 30 calendar days after receipt of all required information of the decision on the proposed substitutes. The contract will be modified to reflect any approved changes of key personnel.
2.9.4.2. For temporary substitutions where the key person shall not be reporting to work for three (3) consecutive workdays or more, the Contractor shall provide a qualified replacement for the key person. The substitute shall have comparable qualifications to the key person. Any period exceeding two weeks will require the procedure as stated above.
2.9.4.3. The Government reserves the right to refuse acceptance of any Contractor personnel at any time after performance begins, if personal or professional conduct jeopardizes patient care or interferes with the regular and ordinary operation of the facility. Breaches of conduct include intoxication or debilitation resulting from drug use, theft, patient abuse, dereliction, or negligence in performing directed tasks, or other conduct resulting in formal complaints by patient or other staff members to designated Government representatives. Standards for conduct shall mirror those prescribed by current federal personnel regulations. Should the VA COS or designee show documented clinical problems or continual unprofessional behavior/actions with any Contractor’s physician (s), s/he may request, without cause, immediate replacement of said Contractor’s physician (s). The CO and COR shall deal with issues raised concerning Contractor’s physician (s) conduct. The final arbiter on questions of acceptability is the CO.
2.9.4.4. Contingency Plan: Because continuity of care is an essential part of the Facility’s medical services, the Contractor shall have a contingency plan in place to be utilized if the Contractor’s physician (s) leaves Contractor’s employment or is unable to continue performance in accordance with the terms and conditions of the resulting contract.
3. VA HOURS OF OPERATION/SCHEDULING:
3.1. VA Business Hours: The normal facility hours are as follows, except for all federal holidays.
7:30 AM to 4:00 PM (Monday through Friday) 8:00 AM to 4:30 PM (Monday through Friday) Clinic Schedule:
7:30 AM to 4:00 PM (Monday through Friday) 8:00 AM to 4:30 PM (Monday through Friday) Operating Room Schedule:
6:30 AM to 2:00 PM (Monday through Friday) 7:00 AM to 3:30 PM (Monday through Friday) 7:30 AM to 4:00 PM (Monday through Friday) 8:00 AM to 4:30 PM (Monday through Friday)
3.1.1. Patients must be seen by a contractor’s physician (s) on-site at the facility in a timely manner in accordance with VA Rules and Regulations on clinic wait times and consult completion. Contractor shall notify the COR at least monthly about any obstacles to meeting this performance measure.
3.1.2. Contractor’s physician (s) shall be available and present in clinic during normal facility clinic hours, facility which will be established, and may be revised, as deemed appropriate for patient care by the Chief of Staff. Currently, normal clinic hours are 8:00 AM to 4:30 PM (Monday through Friday).
3.2. Off-hours Coverage: Contractor must make the Contractor’s physician(s) available for on-call and call-back coverage during all hours when the facility clinic is closed, including evenings, weekends, and holidays. The Contractor must provide a written contingency plan to the COS for back-up coverage whenever any of Contractor’s physicians are on-call at another facility while also on-call for the VA. This contingency plan must be provided at least one week before the coverage is set to occur
3.2.1. On-call Coverage
3.2.1.1. Physicians on-call are not required to be at the facility at all times. Physicians on-call must be available for phone consultations with VA residents and physicians within 15 minutes of receiving a notification or phone call requesting a phone consultation. Phone consultations performed while a physician is on-call are included in the on-call rate; Contractor shall not bill separately for phone consultations.
3.2.1.2. On-call coverage shall be coordinated between the Contractor and VA staff.
3.2.1.3. Weekend on-call is from 4:00 PM Friday to 7:30 AM Monday and represents three (3) call days.
3.2.1.4. The On-Call schedule will be completed at least two weeks before the start of each month.
3.2.1.5. On-call coverage is included in LINs 0002, 1002, 2002, 3002, and 4002 of the pricing Schedule of Services.
3.2.2. Call-back Coverage (unscheduled clinic hours)
3.2.2.1. Contractor must make its physicians available for unscheduled on-site clinical hours.
3.2.2.2. Contractor physicians must acknowledge a call or notification requesting call-back coverage within 15 minutes of receiving the call or notification. If an on-call physician does not respond within 15 minutes of receiving the call or notification.
3.2.2.3. Physicians on-call must be on-site at the facility within 60 minutes of receiving a phone call requesting their presence at the facility.
3.2.2.4. Call Back coverage is included in LINs 0003, 1003, 2003, 3003, and 4003 of the pricing Schedule of Services.
3.2.2.5. The on-call rate stops, and the call-back rate starts, when the physician arrives at the facility.
3.3. Federal Holidays: The following holidays are observed by the Department of Veterans Affairs:
· New Year’s Day
· President’s Day
· Martin Luther King’s Birthday
· Memorial Day
· Juneteenth
· Independence Day
· Labor Day
· Columbus Day
· Veterans Day
· Thanksgiving
· Christmas
· In addition to the days designated as holidays, the Government observes the following days:
a. Any other day designated by Federal Statute
b. Any other day designated by Executive Order
c. Any other day designated by the President’s Proclamation
· It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not otherwise be a reason for an additional period of performance, or entitlement of compensation. In the event the Contractor's personnel work during the holiday, they may be reimbursed by the Contractor, however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked.
3.4. Cancellations: The Contractor shall be responsible for providing coverage to the VA during periods of vacancies of the Contractor's personnel due to sick leave, personal leave, vacations, and additional coverage as required. In the event a scheduled physician is unable to complete an assigned shift, the Contractor shall provide replacement physician coverage within 2 hours prior to the procedure and notify the Contracting Office Representative (COR) at the (South Texas Veterans Health Care System, Audie L. Murphy Division) immediately of the schedule change. In the event of an extraordinary circumstance where the contractor cannot provide an immediate substitution, the contractor shall notify the COR immediately and provide documentation of the circumstance in accordance with 52.212-4 (f) Excusable Delays.
3.4.1. Unless a state of emergency has been declared or clinics are otherwise cancelled by the VAMC, the Contractor shall be responsible for providing services.
4. CONTRACTOR RESPONSIBILITIES:
4.1. Clinical Personnel Required: The Contractor shall provide Contractor’s physician (s) who are competent, qualified per this performance work statement and adequately trained to perform assigned duties.
4.1.1. Contractor’s physician (s) shall be responsible for signing in and out when in attendance. Time sheets will be used by the COR to confirm hours/day and services provided against the contractor’s invoices.
4.2. Standards of Care: The Contractor’s physician (s)’ care shall cover the range of Gastroenterology services as would be provided in a state-of-the-art civilian medical treatment facility and the standard of care shall be of a quality, meeting or exceeding currently recognized national standards as established by:
4.2.1. American College of Gastroenterology (ACG) Guidelines: http://gi.org/clinical-guidelines/.
4.2.2. American College of Physicians (ACP)- Internal Medicine: http://www.acponline.org/clinical_information/guidelines/
4.2.3. The professional standards of the Joint Commission (TJC): http://www.jointcommission.org/standards_information/standards.aspx
4.2.4. The standards of the American Hospital Association (AHA): http://www.hpoe.org/resources?show=100&type=8 and;
4.2.5. The requirements contained in this PWS.
4.3. Medical Records:
4.3.1. Authorities: Contractor’s physician (s) providing healthcare services to VA patients shall be considered as part of the Department Healthcare Activity and shall comply with the U.S.C.552a (Privacy Act), 38 U.S.C. 5701 (Confidentiality of claimants records), 5 U.S.C. 552 (FOIA), 38 U.S.C. 5705 (Confidentiality of Medical Quality Assurance Records) 38 U.S.C. 7332 (Confidentiality of certain medical records), Title 5 U.S.C. § 522a (Records Maintained on Individuals) as well as 45 C.F.R. Parts 160, 162, and 164 (HIPAA).
4.3.2. HIPAA: This contract and its requirements meet exception in 45 CFR 164.502(e), and do not require a BAA in order for Covered Entity to disclose Protected Health Information to: a health care provider for treatment of VA patients. Based on this exception, a BAA is not required for this contract. Health records generated by this contract or provided to the Contractors by the VA are covered by the VA Privacy Act system of records entitled ‘Patient Medical Records-VA’ (24VA10A7). Contractor generated VA Patient records are the property of the VA and shall not be accessed, released, transferred, or destroyed except in accordance with applicable laws and regulations. Contractor shall ensure that all records pertaining to medical care and services provided to VA patients are captured in the VA electronic health record system as required by VA policy.
4.3.3. Disclosure: Contractor’s physician (s) may have access to patient medical records: however, Contractor shall obtain permission from the VA before disclosing any patient information. Subject to applicable federal confidentiality or privacy laws, the Contractor, or their designated representatives, and designated representatives of federal regulatory agencies having jurisdiction over Contractor, may have access to VA‘s records, at VA’s place of business on request during normal business hours, to inspect and review and make copies of such records. The VA will provide the Contractor with a copy of VHA Directive 1907.01, Health Information Management and Health Records and VHA Directive 1605.01, Privacy and Release of Information. The penalties and liabilities for the unauthorized disclosure of VA patient information mandated by the statutes and regulations mentioned above, apply to the Contractor.
4.3.4. Professional Standards for Documenting Care: Care shall be appropriately documented in medical records in accordance with standard commercial practice and guidelines established by VHA Directive 1907.01 Health Information Management and Health Records and all guidelines provided by the facility.
4.3.5. Release of Information: The VA shall maintain control of releasing any patient medical information and will follow policies and standards as defined, but not limited to Privacy Act requirements. In the case of the VA authorizing the Contractor to release patient information, the Contractor in compliance with VA regulations, and at his/her own expense, shall use VA Form 3288, Request for and Consent to Release of Information from Individual’s Records, to process “Release of Information Requests.” In addition, the Contractor shall be responsible for locating and forwarding records not kept at their facility. The VA’s Release of Information Section shall provide the Contractor with assistance in completing forms. Additionally, the Contractor shall use VA Form 10-5345, Request for and Authorization to Release Medical Records or Health Information, when releasing records protected by 38 U.S.C. 7332. Treatment and release records shall include the patient’s consent form. Completed Release of Information requests will be forwarded to the VA Privacy Officer at the following address:
| Department of Veterans Affairs |
| South Texas Veterans Health Care System |
| Audie L Murphy VA Medical Center |
| 7400 Merton Minter Street |
| San Antonio, TX 78229-4404 |
| Nigel D. Burns, Privacy Officer |
| (210) 616-8286 |
| Nigel.Burns@va.gov |
4.4. Direct Patient Care: estimated 90% of the time involved in direct patient care. Contractor shall be responsible for:
4.4.1. Scope of Care: Contractor’s physician (s) (as appropriate…
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