36C25626Q0973 0002.docx

Attachment C – Testing Schedule and Estimate Device Count

GENERAL INFORMATION

Network Contracting Office 16 5075 Westheimer Road, Suite 750

Houston TX 77056-5643

POINT OF CONTACT*

Contract Specialist Christopher Rossi christopher.rossi2@va.gov christopher.rossi2@va.gov

PLACE OF PERFORMANCE

SLVHCS

2400 Canal Street

New Orleans LA

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

Amendment to a Previous Combined Solicitation

Amendment to a Previous Combined Solicitation AMENDMENT #2 TO PUBLISH ANSWERS TO QUESTIONS, EXTEND THE SUBMISSTION DEADLINE TO 8/17/2026, AND TO UPDATE THE PERFORMANCE WORK STATEMENT.

Page 1 of

Amendment to a Previous Combined Solicitation

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 08-06-2026 Department of Veterans Affairs Network Contracting Office 16 5075 Westheimer Road, Suite 750 Houston TX 77056-5643 Christopher Rossi christopher.rossi2@va.gov Department of Veterans Affairs Network Contracting Office 16 5075 Westheimer Road, Suite 750 Houston TX 77056-5643 To all Offerors/Bidders

36C25626Q0973

X X X ** HOUR & DATE for Receipt of Offers is EXTENDED to: 08-17-2026 13:00 CDT See CONTINUATION Page X The purpose of this amendment is to do the following:

1. Extend the submission deadline to 8/17/2026.

2. Publish answers to questions.

3. Publish Performance Work Statement with Section 1.4.4 removed.

Page 1 of

CONTINUATION PAGE

A.1 PRICE/COST SCHEDULE

ITEM INFORMATION

GARAGE MAINTENANCE FOR STAFF AND PATIENT PARKING GARAGES: INCLUDES REVIEW OF STRUCTURAL MEMBERS AND SUPPORTS, REPAIR OF EXPANSION JONTS FOR DECK DRIVEWAYS, PRESSURE WASHING OF THE GARAGES ON A QUARTERLY SCHEDULE, WEEKLY GARAGE SWEEPING, DAILY TRASH REMOVAL AND RESTRIPING FOR VEHICLE PARKING Contract Period: Base POP Begin: 09-01-2026 POP End: 08-31-2027 PRINCIPAL NAICS CODE: 238990 - All Other Specialty Trade Contractors PRODUCT/SERVICE CODE: R499 - Support - Professional: Other LOCAL STOCK NUMBER: Option year 1

OPTION YEAR 1: GARAGE MAINTENANCE FOR STAFF AND PATIENT PARKING GARAGES: INCLUDES REVIEW OF STRUCTURAL MEMBERS AND SUPPORTS, REPAIR OF EXPANSION JONTS FOR DECK DRIVEWAYS, PRESSURE WASHING OF THE GARAGES ON A QUARTERLY SCHEDULE, WEEKLY GARAGE SWEEPING, DAILY TRASH REMOVAL AND RESTRIPING FOR VEHICLE PARKING Contract Period: Option 1 POP Begin: 09-01-2027 POP End: 08-31-2028 PRINCIPAL NAICS CODE: 238990 - All Other Specialty Trade Contractors

OPTION YEAR 2: GARAGE MAINTENANCE FOR STAFF AND PATIENT PARKING GARAGES: INCLUDES REVIEW OF STRUCTURAL MEMBERS AND SUPPORTS, REPAIR OF EXPANSION JONTS FOR DECK DRIVEWAYS, PRESSURE WASHING OF THE GARAGES ON A QUARTERLY SCHEDULE, WEEKLY GARAGE SWEEPING, DAILY TRASH REMOVAL AND RESTRIPING FOR VEHICLE PARKING Contract Period: Option 2 POP Begin: 09-01-2028 POP End: 08-31-2029 PRINCIPAL NAICS CODE: 238990 - All Other Specialty Trade Contractors

36C25626Q0973 Staff and Patient Parking Garage Questions

1. The solicitation cover page appears to indicate this is a Veteran-Owned Small Business (VOSB) set-aside, while the Combined Synopsis/Solicitation states it is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside. Could you please confirm whether this procurement is restricted to SDVOSBs only, or whether all eligible VOSBs may submit offers? Answer: SDVOSB only.

1. Paragraph 1.4.4 of the Performance Work Statement states that if equipment requires replacement parts, the contractor shall advise the COR of the materials needed. Will the Government be furnishing the cleaning equipment, or is the contractor expected to provide all equipment? If Government-furnished equipment will be used, please identify the equipment that will be provided. Answer: Per 1.4.1 the vendor is expected to provide all equipment necessary to execute the contract. Any use of government equipment requires prior approval of the COR. Section 1.4.4. will be removed from the Performance Work Statement.

1. Will the Government provide access to a freshwater source for pressure washing operations? If so, where are the connection points located? If not, should offerors assume they are responsible for furnishing all water required to perform the work? Answer: Yes, the connection points are located on each floor of the parking deck about halfway on the deck.

1. Is the contractor required to remove or completely obliterate existing striping before applying new pavement markings, or is restriping over existing markings acceptable where appropriate? If removal is required, what removal method is expected (grinding, shot blasting, water blasting, etc.)? Answer: Restriping over existing markings is acceptable. if removal is needed, the water blasting is acceptable.

1. Is complete restriping of both parking garages required during the contract period, or only restriping of faded markings as directed by the COR? If only touch-up work is anticipated, is there an estimated annual quantity that should be used for pricing? Is the intent to have the all stripping completed over the 3 year period or in the first year? Answer: Per 3.4.1.1.2 Frequency, As directed by the COR or when markings fall below acceptable visibility thresholds. Restriping of faded markings as directed by the COR. About 17000 linear feet annually is the estimated annual quantity. The intent is to have all stripping completed over a three year period.

1. What criteria will the Government use to determine when existing striping requires replacement or restriping (e.g., percentage of paint loss, visibility standards, MUTCD guidance, or COR determination)? Answer: Per 3.4.1.1.2 Frequency, As directed by the COR or when markings fall below acceptable visibility thresholds. When greater than 20% of the striping is gone, general loss of reflectivity.

1. During striping operations, how does the Government expect traffic to be managed? Will portions of the garage be closed, or must traffic be maintained throughout the work? Answer: Traffic must be maintained throughout the work/ have areas closed down until paint dries/ from prior experience the paint dries in a reasonable time to allow traffic to resume at it’s normal pace. The government will coordinate parking space closures for restriping. The contractor should expect no more than 15 parking spaces per floor per garage to be closed at any given time.

1. Is there a required stripping material that must be utilized? Answer: Per 3.4.1.1.3 Performance Standards. The striping material should be solvent-based alkyd traffic paint or epoxy. Paint must be traffic grade acrylic/epoxy, low VOC, and applied per manufacturer instructions. Lines must be uniform, straight, and consistent in color and thickness. ADA compliance is mandatory. In the past we used water pressure to remove markings/ contractor should make the determination on what to use that will not damge any vehicles parked inside and outside of garages.

1. If all garage drains discharge to a common collection point, may the contractor position the water reclaim system at a central drain location rather than at multiple individual collection points? Ie... Can we tap into that line? Answer: Yes the vendor can tap into that line.

1. What are the Government’s requirements for disposal of recovered wash water? Are there specific environmental or discharge requirements that must be followed? Does the Va have a designated disposal site? Answer: The designated disposal site is a water recovery pit in the front of each parking garage.

1. If recovered wash water is transported off site for disposal, will the Government require disposal manifests or other documentation verifying proper disposal? If so, what documentation must be submitted to the COR, and are there any approved disposal facilities or specific disposal requirements? Answer: No transport is needed of wash water

1. During pressure washing of stairwells, will temporary closure of the stairwells be permitted, and are there any specific signage or barricade requirements? Answer: Yes temporary closure of the stairwells will be permitted / contractor to provide signage and barricades. No more than one stairwell per garage may be closed as a time for work.

1. If an emergency occurs while a stairwell is closed for cleaning, must immediate access be maintained for emergency responders and building occupants? Answer: Yes

1. Is the contractor expected to reclaim all wash water at the bottom of each stairwell, and are there any specific requirements for water containment in these areas? Answer: No it runs off to the drain system on the first floor.

1. For areas exhibiting concrete spalling, is the contractor expected to remove loose material and perform localized patch repairs only, or must deteriorated concrete be saw-cut and replaced in accordance with a specific repair standard? Answer: Depending on the damage to the concrete. The level of hazard the damage poses will determine whether it will be replaced. Localized patch repairs only if four inches or less (minor repair). If greater than four inches, the area should be saw cut and replaced according to typical maintenance standards (major repair). The contractor should plan on no more than 20 minor repairs per year per garage and no more than 10 major repairs per year per garage (based on this definition).

1. When replacing existing joint sealant, what level of removal is required? Must all existing sealant be completely removed, and is sandblasting or another specific surface preparation method required prior to installing new sealant? Answer: Per 3.6.1 Joint sealing is required but the method is left to the discretion of the vendor to provide the highest quality repair possible in accordance with industry standards.

1. Will the Government provide a staging area for contractor equipment, water tanks, trailers, and materials? If so, is there a location with a minimum vertical clearance of 13 feet for larger equipment? Answer: Yes it will be the first floor driveway outside of the staff parking garages/ patient parking will be outside of the garage in the fisher house driveway.

1. During pressure washing and cleaning operations, may the contractor dispose of collected debris and trash in an on-site dumpster, or will all waste be required to be transported and disposed of off site by the contractor? Answer: Waste will be disposed offsite by contractor.

1. Are out of state vendors allowed to participate in this bid? Answer: Yes, the criteria for the Prime Vendor is only that they are a Service Disabled Veteran Owned Small Business.

1. What was the most recent award amount for this same contract? Answer: None

1. What is your budget? Answer: Lowest Price Technically Acceptable

1. Have those garages been pressure washed before? If so, when last? A copy of the feasibility study report referenced for the parking garages, if available. Answer: This information is unavailable. The intent of the site visit was to obtain a visual identification of the condition of the parking garages.

1. Any notes, reports, or drawings documenting previous repairs that have been completed on the staff and patient parking garages. Answer: No

1. Is any seismic measuring devices or surveys expected to be used in the assessment? Answer: No

1. Was a survey expected during the duration of this contract? Answer: No

1. Will previous surveys be made available? Answer: No

1. Is there a dollar amount associated with “minor repairs”? Answer: No, Per 3.6.1 of the PWS the criteria associated with minor repairs are the following; Perform minor repairs (with approval from COR): Crack sealing (nonstructural), small spall patching (<1 sq ft and <1" depth), Joint cleaning and resealing, Cleaning and coating of minor surface corrosion, Drain grate restoration

1. Will there be a parts rider for the “minor repairs”? Answer: No

1. Are we permitted to use on-site fire hydrants as a water source? Answer: No

1. Does the scope include both exterior and interior walls? Answer: Yes

1. Can we assume only the stairwell floors and walls will need to be pressure washed. No ceilings. Answer: Per 4.3 ceilings are not required to be pressure washed.

1. Can we assume only the garage floors and walls will need to be pressure washed. No ceilings. Answer: Per 4.3 ceilings are not required to be pressure washed.

1. Given the current condition of the garages, how does the VA want to handle the initial pressure washing of the two garages in order to get the garage to a level where it can be maintained? We are not given the opportunity to price a one-time complete cleaning. Answer: Per 3.3.1.2.1 Patient/visitor levels are to be fully pressure washed Quarterly, Staff levels are to be pressure washed Semi annually, and Spill response/spot cleaning are to be done Within 48 hours of COR request. They are to meet the performance standards in 3.3.1.2.2.

1. Is it the intent of the VA to have a licensed structural engineer perform either the Quarterly Inspection or Annual Inspection? Answer: No

1. Please advise what “equipment” is covered by this line in the PWS: For any deficiencies to equipment noted during testing and inspections, the Contractor shall record specific details on why the equipment is deficient. Answer: 1.4.4. will be removed from the Performance Work Statement since the contractor is responsible for providing cleaning equipment.

1. Is it the intent of the VA to inspect the following systems quarterly and/or annually:

Answer:

Summary Table

Department of Veterans Affairs

Performance Work Statement

Staff & Patient Parking Garage Maintenance Southeast Louisiana Veterans Health Care System

(SLVHCS)

Department of Veterans Affairs

General Information

1.1. The purpose of this Performance Work Statement/Statement of Work will be for the Contractor to provide garage maintenance services for the Southeast Louisiana Veterans Health Care System (SLVHCS) medical campus in New Orleans, LA. There will be two (2) parking garages Building K (# 4) Staff Parking and Building L (# 5) Patient Parking.

1.2. Project Title: Staff & Patient Parking Garage Maintenance

1.3. Project Background

The U.S. Department of Veterans Affairs (VA) is in need of garage maintenance for the integrity of the medical facility in New Orleans. These garages are critical to the safety of staff and patients alike. These garages need to be maintained on an annual basis for the integrity of the structure and safety of the patients and staff from biohazards that come from trash debris and animal feces.

1.4. Scope of Work

1.4.1. The Contractor shall furnish all labor, supervision, materials, equipment, tools, transportation, and incidentals necessary to perform comprehensive parking garage maintenance services at the SLVHCS Parking Garages. Services include mechanical sweeping, pressure washing, parking striping, trash and debris removal, and structural member inspection and minor maintenance. All work shall be performed to ensure a clean, safe, functional, and compliant environment for Veterans, visitors, and staff.

1.4.2. The total service space includes two (2) buildings (8 floors of coverage in each).

1.4.3. Evidence of all required licenses, as well as documentation of qualifications of personnel, shall be provided to the Contracting Officer Representative (COR) prior to award of the contract.

1.4.4. If during the inspection, it is found that any parts of cleaning equipment require replacement the Contractor shall advise the COR of the materials needed.

1.5. Performance Objectives

Contracted inspection and maintenance contractors shall perform all inspections and maintenance of the facility parking garages, staff and patient, necessary to keep the New Orleans VA parking garage system system in compliance with the most current editions of local, state, and federal standards; and all applicable building and safety codes, including the National Fire Protection Association, National Electric Code, Standard Plumbing Code, etc. OSHA 29 CFR 1910 & 1926 EPA Clean Water Act / Stormwater Regulations, NFPA 101 Life Safety Code, ADA/ABA Accessibility Guidelines, U.S. Department of Veterans Affairs Safety, Security, and Environmental Policies and Local Fire Code Requirements in Medical and Federal facilities.

1.6. Period of Performance

The period of performance for this PWS/SOW shall run as follows:

September 1, 2026 through August 31, 2027 (Base) September 1, 2027 through August 31, 2028 (Option 1) September 1, 2028 through August 31, 2029 (Option 2)

1.6.1. Should these dates change, the Contracting Officer will issue a modification to the contract reflecting the corrected date. The Contractor is required to proceed as originally scheduled until such modification is issued. The Contracting Officer is the only official authorized to make changes to the contract.

1.7. Key Personnel

1.7.1. Maintenance Technicians

1.7.1.1. The Contractor shall submit a list of the points of contact pertaining to the garage maintenance. Submission shall include the person’s name, phone number, email and address for correspondence.

1.7.1.2. Reporting Procedures

1.7.1.2.1. All contractors must check in with Contracting Officers Representative Contractors will need to report to the COR each working day prior to beginning any work within the facility. Available VA Staff will escort the contractors throughout the facility. The contractor will need to provide a debrief at the end of work day to the COR and/or designee.

1.8. Place of Performance

1.8.1. The work shall be performed at the New Orleans VA Medical Center located at 2400 Canal St. New Orleans LA.

1.8.2. Building K – Staff Parking Garage (8 Floors)

1.8.3. Building L – Patient/Visitor Parking Garage (8 floors)

1.9 Contracting Officer Representative (COR) Authority

1.9.1 In no event is the COR empowered to change any of the terms and conditions of the contract. All changes, to any section of this contract, shall be made only by the Contracting Officer pursuant to a properly executed modification. The types of actions within the purview of the COR’s authority are to ensure that the Contractor performs the technical requirements of the contract, and to notify the Contracting Officer of any deficiencies observed.

2 Post Award Meeting

2.1. The Contractor shall not commence performance on this contract until the Government has conducted a contract kickoff meeting/post-award conference or the COR has advised the Contractor that a kickoff meeting is waived, and the Contracting Officer has issued a notice to proceed.

2.2. The Quality Assurance Surveillance Plan (QASP) shall be delivered as part of the initial contract kickoff and submitted either at the kickoff meeting (one electronic and one hard copy) or emailed to the COR should the meeting be waived.

3. General Requirements

3.1. All written deliverables shall be phrased in layperson language. Statistical and other technical terminology shall not be used without providing a glossary of terms.

3.2. The Government shall complete their review of draft deliverables within 5 business days from date of receipt. The Contractor shall have 5 business days to deliver the final deliverable from date of receipt of the Government’s comments.

3.3. All system inspection and testing will be in strict adherence with the manufacturer’s recommendations and shall adhere to all National Fire Protection Association (NFPA) and Joint Commission current standards and compliance as it pertains to fire safety and life safety systems.

3.4. Contractor shall provide all necessary test equipment, parts and labor to perform required inspection and maintenance.

3.5. The contractor shall provide all test equipment and materials necessary to complete the inspections and testing in a timely manner. All components and materials to be used shall be compatible with the existing equipment on which it is to be used; shall comply with applicable Government, commercial, or industrial standards such as National Board of Underwriters or Underwriters’ Laboratories, Inc., National Board of Fire Underwriters, National Fire Protection Association, National Electrical Manufacturer’s Association, American Society of Mechanical Engineers, etc.; and used in accordance to the original design and manufacturer intent. When disputes arise concerning materials and equipment used to complete the maintenance the Contractor shall, at no cost to the Government, shall reperform the maintenance so that compliance with the Government’s requirements are satisfied.

3.6. All workmanship shall meet the standards specified and shall be accomplished in conformance with approved and accepted standards of the industry; equipment manufacturers; all applicable activities; local, state, and federal standards; and all applicable building and safety codes, including the National Fire Protection Association, National Electric Code, Standard Plumbing Code, etc. OSHA 29 CFR 1910 & 1926 EPA Clean Water Act / Stormwater Regulations, NFPA 101 Life Safety Code, ADA/ABA Accessibility Guidelines, U.S. Department of Veterans Affairs Safety, Security, and Environmental Policies and Local Fire Code Requirements

3.6.1. During and at completion of work, debris shall not be allowed to spread unnecessarily in adjacent areas and shall not accumulate in the work area itself. All such debris, excess material, and parts shall be cleaned up and removed at the completion of the job and at the end of each day work is in progress.

3.7. All inspection and maintenance records required by NFPA 13, 25, NEC 70, 72, 80, 80A, 86, 88A, 90A, 90B, 92, 96, 99, 101, 105, 110, 204, 221, 252, 257, 262, 288 and recommended by the equipment manufacturer shall be provided by the Contractor to the Government.

3.8. General Services provided shall be done in the following ways:

3.8.1. Staff and Patient Garage Maintenance and Reporting

Inspect the garage shell on all four sides (North, East, South, West) for:

- erosion / washout observed

- steel attachment deformed

- steel attachment deformed

- steel hardware defects

Floor

Miscellaneous

-Hangers & Brackets

- corrosion observed

- defects observed (bent, broken) For any deficiencies to equipment noted during testing and inspections, the Contractor shall record specific details on why the equipment is deficient.

3.8.2. Inspection Schedule

3.8.2.1. Quarterly Inspections

3.8.2.1.1. To occur during the months of March, June, September, and December. All work shall be completed by the end of the third month of each quarter.

3.8.2.1.2. Notification shall be given to /scheduled with VA no later than fourteen (14) calendar days in advance.

3.8.2.1.3. Reports shall be submitted electronically and physical copy within ten (10) calendar days after testing has been conducted.

3.8.2.1.4. Inspections must be completed within ten (10) calendar days.

3.8.2.1.5. Should a part or portion of the structural system be found to be inadequate, impairs the system or create a life safety hazard, this item shall be reported to VA Engineering staff, Safety or VA Police (in this order) prior to leaving the VA facility at the end of each working day.

3.8.2.1.5.1. The inspections for the following year must begin no later than March 30). All testing shall adhere to the standards pre-established for NFPA 13, 25, NEC 70, 72, 80, 80A, 86, 88A, 90A, 90B, 92, 96, 99, 101, 105, 110, 204, 221, 252, 257, 262, and 288 or as stated herein.

3.8.2.2. All scheduled inspections, unless stated otherwise, must be scheduled with VA Engineering staff and/or VA Safety staff no later than 48 hours prior to commencing with work.

3.9. Reports

3.9.1. The following information, at a minimum, must be included in all written test reports:

3.9.1.1. Documentation of maintenance and inspection activities for structural maintenance:

3.9.1.1.1. Name of the activity

3.9.1.1.2. Date of the activity

3.9.1.1.3. Inventory of devices, equipment, or other items

3.9.1.1.4. Required frequency of the activity

3.9.1.1.5. Name and contact information, including affiliation, of the person who performed the activity

3.9.1.1.6. NFPA standard(s) referenced for the activity

3.9.1.1.7. Results of the activity

3.9.1.2. Any comments on system (or device) condition as pertains to service life and dependability. Comments shall include but are not limited to: suggested corrective actions for all deficiencies, potential interim life safety measures, etc.

3.9.2. Upon completion, the Government shall be furnished with a hard copy and an electronic report on maintenance performed.

3.9.3. All reports shall be signed and certified by the technician, inspector and/or tester for all associated systems.

4. Specific Mandatory Tasks and Associated Deliverables

4.1. Description of Tasks and Associated Deliverables:

4.1.1. All Inspections shall be completed Quarterly: all work shall be completed by the end of the third month of each quarter.

4.1.2. The Quarterly inspections shall be completed no later than December, March, June, and September respectively. See section 6 for Documentation for test and reporting requirements.

4.2. Mechanical Sweeping

4.3. Pressure Washing

4.4. Parking Striping and Surface Markings

As directed by the COR or when markings fall below acceptable visibility thresholds

3.4.1.1.3 Performance Standards

Paint must be traffic grade acrylic/epoxy, low VOC, and applied per manufacturer instructions Lines must be uniform, straight, and consistent in color and thickness.

ADA compliance is mandatory

3.5.1.1 Remove litter, loose debris, and abandoned items throughout the garage, stairwells, elevator lobbies, and exterior aprons.

Empty trash receptacles and replace liners.

Perform visual inspections of slabs, columns, beams, expansion joints, drainage elements, coatings, guardrails, wheel stops, and anchorage points.

Identify cracks, spalls, corrosion, joint failures, drainage problems, or safety hazards Perform minor repairs (with approval from COR):

Crack sealing (nonstructural) small spall patching (<1 sq ft and <1" depth) Joint cleaning and resealing Cleaning and coating of minor surface corrosion Drain grate restoration

Contractor shall immediately notify the COR and barricade the area for structural issues including:

Contractor shall not perform structural repairs without written direction from the CO.

Section 1.7 Key Personnel; Contractor Personnel Requirements

Section 2. Post Award Meeting; Section 13. Quality Control; Section 14. Quality Assurance; Section 15. Performance Evaluation Meetings

Section 5Travel; Section 10.2.4 Parking

3.7 PERFORMANCE STANDARDS AND ACCEPTANCE CRITERIA

3.7.1 Work shall meet or exceed industry standards and VA requirements. Service Level Expectations:

· Slip hazard cleanup: ≤4 hours

· Illegal dumping/bulky debris removal: ≤24 hours

· Striping corrections: ≤5 business days

· Schedule adherence: 95% monthly Failure to meet standards may result in reperformance at no additional cost.

5. Documentation

5.1. ALL inspections, if applicable, shall be documented and be available in hard and electronic copies. All inspection and testing reports should be available to the CO and the COR within two weeks from the final date of the quarterly inspections and maintenance

4.2 ALL the Latest NFPA Code Standards and Joint Commission Standards shall be adhered to.

5.2. Contractors will sign in and out each time their personnel come to the SLVHCS to execute work under this contract. Upon arrival at the station all personnel will report to 3N109 and sign out again upon leaving for the day. All inspections should be scheduled with the COR at least two weeks in advance.

6. Travel

6.1. The contractor is responsible for providing transportation/travel for all materials, supplies, personnel and all items needed for the duration of this contract unless stated otherwise elsewhere.

7. Government Responsibilities

7.1. The Government shall provide access to the facilities necessary for maintenance and responses to commence. The VA Engineering, Safety or Police Services will also provide notification of any systems outages, or downtime to affected VA staff.

7.2. Removing Employees for Misconduct or Security Reasons. The Government may, at its sole discretion, direct the contractor to remove any contractor employee from U.S. VA/VHA facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under any Contract awarded. The Contracting Officer will provide the contractor with a written explanation to support any request to remove an employee.

8. Contractor Personnel Requirements

8.1. Contractor employees shall present a professional appearance at all times and their conduct shall not reflect discredit upon the United States and or the VA/VHA.

8.2. Conflict of Interest. The contractor shall not employ any person who is an employee of the United States Government if that employment would appear to cause a conflict of interest.

8.3. Smoking: Employees are strictly prohibited from smoking anywhere on the medical campus.

9. Protection of Person and Property

9.1. The contractor shall be responsible for initiating, maintaining and supervising all safety precautions and programs in connection with the work.

9.2. The contractor shall continuously maintain adequate protection of all work from damage and shall protect the Medical Center property from injury of loss arising in connection with this contract. The contractor shall make correct and make whole any such damage, injury or loss, except as may be by agents or employees of the Medical Center.

9.3. In an emergency affecting the safety or life of individuals, or of the work, or of adjoining property, the contractor, without special instruction or authorization from the Medical Center, is hereby permitted to act, at the contractor's discretion, to prevent such threatened loss or injury. Also, should the contractor, in order to prevent threatened loss or injury, be instructed or authorized to act by the Medical Center, he shall so act, without appeal. Any additional compensation or extension of time claimed by the contractor on account of any emergency work shall be determined by mutual agreement.

10. Security Requirement

10.1. All contractor personnel must check-in with their designated VA point of contact or other identified staff prior to beginning any work.

10.2. Physical Security & Safety Requirements:

10.2.1. All contractor personnel must check-in with their designated VA point of contact or other identified staff prior to beginning any work. They shall sign in when entering the building and state the purpose of the visit.

10.2.2. The Contractor and their personnel shall follow all VA policies, standard operating procedures, applicable laws and regulations while on VA property. Violations of VA regulations and policies may result in citation and disciplinary measures for persons violating the law.

10.2.3. The Contractor and their personnel shall wear visible identification at all times while they are on the premises. The contractor shall sign in the VA Police services prior to beginning work each work day.

10.2.4. Parking. VA does not provide parking spaces at the work site; the Contractor must obtain parking at the work site if needed. It is the responsibility of the Contractor to park in the appropriate designated parking areas. VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

10.2.5. Smoking is prohibited inside/outside any building other than the designated smoking areas.

10.2.6. Possession of weapons is prohibited.

10.2.7. The Contractor shall obtain all necessary licenses and/or permits required to perform the work, except for software licenses that need to be procured from a Contractor or vendor in accordance with the requirements document. The Contractor shall take all reasonable precautions necessary to protect persons and property from injury or damage during the performance of this contract.

10.3. Access To VA Information And VA Information Systems

10.3.1. A Contractor/Subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, Subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

10.3.2. All Contractors, Subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for Contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

10.4. The C&A requirements do not apply and a Security Accreditation Package is not required.

11. Confidentiality and Nondisclosure

11.1. It is agreed that:

11.1.1. The preliminary and final deliverables, and all associated working papers, application source code, and other material deemed relevant by VA which have been generated by the contractor in the performance of this task order, are the exclusive property of the U.S. Government and shall be submitted to the CO at the conclusion of the task order.

11.1.2. The CO will be the sole authorized official to release, verbally or in writing, any data, draft deliverables, final deliverables, or any other written or printed materials pertaining to this task order. No information shall be released by the contractor. Any request for information relating to this task order, presented to the contractor, shall be submitted to the CO for response.

11.1.3. Press releases, marketing material, or any other printed or electronic documentation related to this contract, shall not be publicized without the written approval of the CO.

12. Quality Control

12.1. The contractor shall meet the following service work quality standards:

12.2. All work, including repair and replacement parts, satisfies the recommendations and requirements of NFPA 101 and all applicable standards.

12.3. Operational and other inspections and tests incidental to or arising from the replacement of certain parts and components are satisfactorily performed, as recommended or required by NFPA 101 and all applicable standards.

12.4. Continuous progress and completion of the work resulting in safe, efficient, and reliable structural maintenance conditions that permits the restoration of system service.

12.5. Safe job site during progress of work. Clean job site upon completion of work.

12.6. Unserviceable parts and components removed from Government property unless directed otherwise by the COR.

12.7. The contractor shall provide and maintain an inspection system acceptable to the COR covering all services under this contract. Complete records of all inspection work performed by the contractor shall be maintained and made available to the COR (through formal report submissions and at Government request) during contract performance and for as long afterward as the contract requires.

12.8. Any Government employee that observes unacceptable services, either incomplete or not performed, for any of the above performance objectives should immediately contact the COR and the COR will complete appropriate documentation to record the complaint. The COR will consider the customer complaint valid upon receipt from the customer. The COR should inform the customer of the approximate time the unacceptable performance will be corrected and advise the customer to contact the COR if not corrected. The COR will consider customer complaints as resolved unless notified otherwise by the customer. The COR shall notify the Account Point of Contact to the Contractor (APCC) via a written customer complaint, followed by a verbal compliant depending on the urgency of the item. Corrective Action times to correct the unacceptable performance after notification and confirmed receipt of notification shall be the following:

12.8.1. For all immediate Life Safety Issues: two (2) hours

12.8.2. For all other maintenance issues that do not directly or negatively impact the system as a whole, present an emergent Life Safety Concern, or adversely impact the Environment of Care: Five (5) business days

12.8.3. If the items cannot be corrected within the timeframes noted, the contractor shall submit the following to the CO and COR:

12.8.3.1. Notification (immediate: verbal, follow up: written) to the Government of its inability to rectify the issue in the time frames allotted

12.8.3.2. Recommendations for Interim Life Safety Measures, as necessary, until the problems can be corrected.

12.8.3.3. Estimated completion time

12.8.4. Note, the classification of the defect shall be made at the discretion of the COR per the recommendations of the Authority Having Jurisdiction (VA Safety Department).

12.8.5. If the APCC disagrees with the finding after investigation of the site and challenges its validity or if believes that the defect is by no fault of the Contractor, the APCC will notify the COR. The COR will conduct an investigation to determine validity. If the COR determines the complaint as invalid, he will document the written complaint of the findings and notify the customer. The COR will retain the annotated copy of the written complaint for his/her files. If after investigation the COR determines the complaint as valid, the COR will inform the APCC, and the APCC will be given the following time to correct the defect under these circumstances:

12.8.5.1. Immediate Life Safety Issues: additional three hours

12.8.5.2. Non-emergent, Low Environment of Care Impact Defect: additional 48 hours

12.9. A defect will not be recorded if proper and timely correction of the unacceptable condition(s) is accomplished. The APCC shall return the written customer complaint document, properly completed with actions taken, to the COR, who will file the complaint for monitoring future recurring performance. Repeat complaints indicating the same deficiency shall not exceed three (3) times. If a repeat customer complaint is received indicating the same deficiency during the service period (month, quarter, etc.), the COR should contact the Contracting Officer for appropriate action.

12.10. After contract award, the Contractor shall implement and follow the Quality Control Plan or Quality Assurance and Surveillance Plan (QASP) that it submitted as part of its proposal, and accepted by the Government. The Contractor will provide full access of its internal Quality Control Plan for the COR to monitor performance. The Contractor’s submitted Quality Control Plan must, at a minimum, incorporate the items listed above.

13. Quality Assurance Surveillance Plan (QASP)

13.1. As stated in the QASP, the Government shall evaluate the Contractor's performance under this agreement. For those tasks listed in the QASP, the COR or evaluators shall follow the methods of surveillance specified in this agreement. The Government shall record all surveillance observations. When an observation indicates defective performance, the COR shall forward the observation to the Contractor manager or designated representative, who shall initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the Quality Control Plan or by methods other than those listed in the Quality Control Plan/QASP may occur during the performance period of this agreement. Such surveillance shall be done according to standard inspection procedures or other agreement provisions. Any action taken by the Contracting Officer as a result of surveillance shall be in accordance with the terms of this agreement.

13.2. In addition:

Required Services (Tasks) Performance Standards Acceptable Quality Levels Methods of Surveillance

Correction Action or Updates to Information Within 7 Calendar Days after Contractor Has Been Notified – 100% Test contact information to ensure contact information is up to date