36C25618U0157-0001002.pdf

1. Will a Louisiana Security license be required?

A: No, federal contracts for work on federal property accept Licenses from all states, however, the security requirements must be met per contractual needs.

2. Will bidder be required to modify or re-configure any of the Nice SVR(s)?

A: Yes

3. If bidder is required to work with the Nice SVR(s) will manuals be made available for these systems?

A: No, per solicitation revision the bidder should have to be a certified VAR and would have access to “manuals”

4. If bidder is not required to modify or re-configure an of the Nice SVR(s) will VA provide support for the Nice SVR(s) in the event there are integration issues?

A: No

5. How is system connected for monitoring? i.e. Connected to same link as the cameras or is a separate link provided for system monitoring?

If same network as cameras, is monitoring information transmitted in same VPN tunnel as cameras or is VPN required to monitoring data?

A: This question is not clear.

6. Are the UPS alarms to be transmitted via network connection for remote monitoring or are they strictly for local use? If UPS alarms are transmitted via network, where is network connection? Separate network, camera network, VPN required?

A: This question is not relevant. Please see revised Scope of Work

7. What does this below have to do with the cameras, is this a typo?

(Firewalls shall provide application protection and block the following types of traffic:

Instant Messaging Peer-to Peer File Sharing HTTP tunneling applications System shall provide remote monitoring and provide options for alerts should the system:

Be compromised Experience a cyber-attack Unauthorized attempts)

A: This question is not relevant. Please see revised Scope of Work

8. Cameras are already installed and we understand the project (SOW) to haver the all facilities to be monitored at 2400 Canal St location. Can we speak to the IT manager in charge of this for the technical side?

A: No, a site visit was scheduled for this opportunity prior to solicitation responses being due.

9. Does the VA have a dedicated network for the camera’s?

A: Please reference revised Scope of Work.

10. Would VA be will looking to have a leased internet at each location to meet the 140/20mbs dedicated? And if so how long would this be for 1 year, 2yrs, 5yrs etc.?

A: This question is not relevant. Please see revised Scope of Work.

11. What does your camera network look like now? firewalls at each facility? Monitor all cameras at each facility at a command center?

A: All locations have infrastructure and functioning cameras. Each location has a command center.

12. All cameras are connected to a patch panel, in the main comms rooms at each location?

A: No. A site visit was scheduled for this opportunity prior to solicitation responses being due.

13. Does the VA’s facilities have enough cameras?

A: This is not relevant to the Scope of Work. Cameras are in place.

14. What type of internet is available at the command center? DOD network, leased AT&T, Spectrum etc.

15. Type of switch? Cisco, etc. ?

16. Type of Firewall hardware in place?

17. What type of Software for the command center?

A: Qognify situator.

18. What is the dominant Hardware brand?

A: This question is vague as it does not reference the specific hardware being asked (cameras, DVRs, etc). The DVRS are to be NICE Brand Name as indicated in the Scope of Work.

19. Please indicate what type of intrusion router?

20. Are you using DMAC? is the Security Hardware built-in to the command center configuration.?

A: This question requires clarification on to what is being asked.