36C25618Q9623-001.docx

Lighting Inverter System Maintenance & Repair Southeast Louisiana Veterans Health Care System 629-18-2-661-0134

Performance Work Statement

Lighting Inverter System Maintenance and Repair

Department of Veterans Affairs

Southeast Louisiana Veterans Health Care System New Orleans, LA

February 23, 2018

Contents

APPENDIX A – DEFINITIONS------------------------------------------------------------------------------------------32 APPENDIX B – EQUIPMENT LIST------------------------------------------------------------------------------------35 APPENDIX C – LINE ITEMS--------------------------------------------------------------------------------------------36 APPENDIX D - CALL SERVICES ORDER FORM------------------------------------------------------------------37

Performance Work Statement

For

LIGHTING INVERTER SYSTEM MAINTENANCE AND REPAIR

23 February 2018

1.0 DESCRIPTION OF SERVICES

The Southeast Louisiana Veterans Health Care System located at 2400 Canal Street, New Orleans, LA 70119 is seeking professional services and contractor cost proposals to perform Maintenance and Repair Services of the new Medical Center’s Lighting Inverter System.

Contractor shall provide all management, tools, equipment, supplies, and labor necessary to ensure that monthly, quarterly, semi-annual and annual maintenance services are performed on Lighting Inverter System at the Southeast Louisiana Veterans Health Care System, New Orleans, LA. The contractor shall accomplish all preventative maintenance to meet the requirements of this Performance Work Statement (PWS). Documented Preventive Maintenance is required in order to prolong equipment life, meet Joint Commission Standards and VA Directives. All PM and services must conform to the manufacturer’s specifications and must not void any warranties.

2.0 DESCRIPTION OF LIGHTING INVERTER SYSTEM and SPECIFICATIONS

Myer Power Products – Illuminator System Series IE 1.5 kW -16.7 kW. Units are microprocessor controlled PWM (Pulse Width Modulated) pure sine wave based DC to AC power inverter utilizing IGBT technology. It integrates a fully automatic 3- rate battery charger, a solid-state transfer system, control circuitry, self-testing and recording digital meter display, and maintenance free sealed lead calcium type batteries. The system components are carefully matched to make the unit a completely self-contained, fully automatic standby power source for operation on fluorescent and incandescent types of lighting loads. The batteries are sized and tested per UL-924 and Life Safety Code ANSI /NFPA 101, providing emergency power for a minimum of 90 minutes.

General Specifications Input Voltage 120 or 277Vac 1-phase 2-wire +10% -15%.

Input Power Walk-in limiting inrush current to less than 125%, 10 times for 1-line cycle Input Frequency 60Hz, +/- 3%, 50Hz Available upon request Synchronizing Slew Rate 1Hz per second nominal Protection Input Circuit Breaker Harmonic Distortion < 10% Power Factor .5 lag/lead Output Voltage 120 or 277Vac 1-phase 2-wire. Contact factory for all other voltages.

Static Voltage Load current change +/-2%, battery discharge +/-12.5% Dynamic Voltage +/- 2% for +/-25% load step change, +/-3% for a 50% load step change, recovery within 3 cycles Harmonic Distortion < 3% THD for linear load Overload Fuse protected Output Frequency 60Hz +/- .05Hz during emergency mode Load Power Factor .5 lag to .5 lead Inverter Overload 115% for 10 minutes Protection Optional Distribution Circuit Breakers Battery Type Valve-regulated sealed lead-calcium. Contact factory for additional battery types.

Charger Microprocessor controlled for various battery types and temperature compensating (recharge per UL924 spec) Protection Automatic low-battery disconnect; automatic restart upon utility return.

Disconnect Fuse Optional Runtimes Extended runtimes available. Consult factory for additional information.

Environmental Altitude < 10,000 feet (above sea level) without derating Operating Temperature 20 to 30 degree Celsius Storage Temperature -20 to 70 degrees Celsius (electronics only) Relative Humidity < 95% (non-condensing) General Design Stand-by Interruptible PWM inverter type utilizing IGBT technology with 50mS transfer time.

Generator Input Compatible with generators.

Control Panel Microprocessor controlled 4 x 20-charactor vacuum fluorescent display with touch pad controls/functions & scrolling system status Metering Input & Output Voltage, Battery Voltage, Battery & Output Current, Output VA, Temperature, Inverter Wattage Alarms High/Low Battery Charger Fault, Near Low Battery, Low Battery, Load Reduction Fault, Output Overload, High/Low AC Input Volts, High Ambient Temperature, Inverter Fault, Output Fault, Optional Circuit Breaker Trip Communications RS-232 port (DB9). Optional E-mail/fax modem.

Manual Maintenance Bypass Optional Internal or optional external without internal distribution breakers.

Alarm Contacts Optional Summary Form "C" Contacts Physical Cabinet Freestanding NEMA Type 1 Cooling Forced Air, during emergency mode.

Cable Entry Top or Side Access Front

3.0 LOCATION OF LIGHTING INVERTER SYSTEM

There is a total of ten (10) Lighting Inverter Systems located: two (2) in Building N Central Energy Plant and eight (8) in Building E Operating Rooms.

4.0 SCOPE

The Contractor under this Performance Work Statement (PWS) will be responsible for labor, tools, and materials required to carry out all preventive maintenance as outlined in this PWS.

4.1. The contractor will provide comprehensive Monthly, Quarterly, Semi-Annual and Annual Scheduled Maintenance and Testing per manufacturer’s specifications. (Quarterly reports to be consolidated to for semi-annual and annual reports).

4.1.1. Reports will be delivered in two formats: hard copy and electronic.

4.2. Any discrepancies found with the Lighting Inverter System that are not covered under this PWS, contractor must provide the following:

4.2.1. Detailed report noting the discrepancy found.

4.2.2. Bill of Materials (BOM) to include component name, quantity, part #, and price for any repair material required and material lead time.

4.2.3. Price quote for repair labor; estimated downtime; and expediency if possible.

4.2.4. Technician who performed inspection.

4.2.5. Date of discovery.

4.2.6. Impact statement on equipment

4.2.7. VA entity/POC contacted concerning deficiency.

4.4. At a minimum, the following work shall be done:

4.4.1 All recommended Preventive Maintenance as required by manufacturer’s specifications and schedule for monthly, quarterly, semi-annual, and annual PMs to maintain optimal performance of equipment.

4.5. The Contractor will be responsible for providing all background paperwork certifying part installation and/or repair, calibration, testing of the systems, and certifications of maintenance. Contractor shall also provide an extended warranty on all applicable parts and equipment for the systems. All preventative maintenance work shall be in strict adherence to the recommended manufacturer’s specifications and standard operating procedures for equipment maintenance or per VA guidance, whichever is more stringent.

4.6. All work shall be performed by personnel specifically qualified and trained to work on Lighting Inverter System. Evidence of all required licenses, as well as documentation of qualifications of personnel, shall be provided to the Contracting Officer (KO) prior to award of contract. The Contractor shall demonstrate no fewer than three (3) years’ experience performing maintenance on Lighting Inverter System in a hospital setting.

4.7. This maintenance contract shall be for one base year and four one-year option

5.0 EXCLUDED WORK

5.1. Improvements. Installation of new or improved equipment of modifications to existing equipment as directed or required by authorities cognizant of this contract, is not included in this contract. Improvements also cover work not necessary as part of maintenance and repair.

5.2. Warranted Equipment. Equipment, components, and parts, other than that installed under the contract, shall not be removed or replaced or deficiencies corrected while still under warranty of the manufacturer or the installer without prior approval of the COR. All defects in materials or workmanship, defective parts, or improper installation and adjustments found by the Contractor shall be reported to the COR so that necessary action may be taken. The Contractor shall be knowledgeable of the equipment, parts, and components that are covered by warranty and the duration of such warranties. Available warranty information will be furnished to the Contractor by the COR.

6.0 PERORMANCE

6.1. PERFORMANCE OBJECTIVES

6.1. The reliability of the equipment serviced by this Contract depends on a highly effective Preventive Maintenance Plan (PMP). The Contractor’s PMP Services shall be executed during scheduled intervals consistent with the operations of the Medical Center, manufacturer’s recommended specifications. The PMP shall be submitted for review and approval within 15 days from award of this contract to the Contracting Officer and COR. The Contractor and their subcontractors performing the preventive maintenance or Supplemental Services as a minimum shall provide and maintain the following goals:

6.1.1. To obtain complete service-results oriented PMP that effectively communicates how the Contractor is providing an efficient service for the PM required by this PWS.

6.1.2. To establish and implement a PMP that results in maintenance in the equipment’s performance per manufacturer’s specifications, and assesses for Reliability Centered Maintenance (RCM) or corrective action.

6.1.3. To review and document the operational status and functional performance via inspection of the equipment assuring the Contractors activities accurately acknowledges what changes there are, if any, in the status of the equipment and identifies any degradation or Predictive Maintenance (PdM) needed.

6.1.4. To provide an accurate well-defined schedule that is coordinated and does not interfere with operations at the Medical Center.

6.1.5. To anticipate predictive maintenance needs to prevent potential failures either before they occur or before they develop into major defects (imminent failures).

6.1.6. To respond to all supplemental services (SS) and to perform the necessary corrective repair or action effectively and efficiently.

6.1.7. The Contractor will be responsible for all assigned and authorized supplemental services tasks.

6.1.8. The Contractor will be responsible for the proper and safe securing of the Lighting Inverter System being serviced at all times, including shut down and startup of the equipment with coordination and approval from the COR or designee.

6.1.9. The Contractor shall record and document all of their work on work order tickets. The Contractor shall also provide specific reports and testing results when required. The Contractor shall respond to the Facilities Management Maintenance Control Work Order Desk for tracking PMP activities and Supplemental Services in Maximo.

6.1.10. The Contractor shall be responsible for housekeeping during the performance of all its work and from the services they have performed this includes removal of all debris, and cleaning of the equipment from grease and dirt.

7.0 PERFORMANCE STANDARDS

7.1. Contractor shall provide the Professional services to maintain the Lighting Inverter System Units on a scheduled basis and to inspect equipment operation and perform required preventive maintenance. Contractor, (including sub-contractors, and employees) shall fulfill terms and conditions and provide contracted services covering this Performance Work Statement while maintaining a high level of safety and integrity.

7.2 Contractor shall employ standard industry “best practices” while fulfilling thi s requirement.

7.3 Re-performance of Service. When service performed does not conform to contract requirements, performance or re-performance of these services at no additional cost to the government. Performance or re-performance of these services shall commence immediately upon notification by the COR or designee.

8.0 PLACE AND HOURS OF PERFORMANCE

8.1. The work shall be performed at the New Orleans VA Medical Center site located at 2400 Canal St., New Orleans, Louisiana.

8.2. The contractor shall maintain work schedules as outlined by this performance work statement. The schedules shall take into consideration that the staff can effectively perform their services without adversely impacting patient care and the safe operation of the medical center. The Contractor shall deliver standard services between the hours of 7:30am – 4:00pm Monday through Friday (provided patient care is not impacted). If repair and or maintenance will impact patient care, the Contractor shall provide maintenance/repair services during non-standard hours 8:00pm – 5:00am, or 24 hours Saturday, Sunday and holidays.

8.3. Performance of work may be required on Government holidays. Below is a list of approved observances. The dates provided are for 2018. Subsequent annual list of holidays and observances will be provided in advance of option year renewal.

2018 Holiday Schedule

8.4. COR Authority - In no event is the Contracting Officer’s Representative (COR) empowered to change any of the terms and conditions of the contract. All changes, to any section of this contract, shall be made only by the Contracting Officer pursuant to a properly executed modification. The types of actions within the purview of the COR’s authority are to ensure that the Contractor performs the technical requirements of the contract, and to notify the Contracting Officer of any deficiencies observed. A Letter of Designation shall be issued to the COR and a copy shall be sent to the Contractor at the time of contract kickoff meeting or post-award conference setting forth in full the responsibilities and limitations of the COR.

9.0 BASE SERVICES

9.1 Preventative Maintenance

9.1.1. The contractor shall accomplish all quarterly preventative maintenance tasks to meet the requirements of this PWS and in accordance with manufacturer’s instructions. Dates and times of the preventative maintenance shall be coordinated by the COR or designee when required but with no less than 10 days advance notice and shall be performed monthly.

9.1.2. The Contractor shall provide all supervision, labor, administrative support, materials, tools, parts, supplies, equipment, and transportation necessary to effectively perform and efficiently fulfill Base Services. Preventative maintenance will be performed monthly.

9.1.2.1. Equipment List. The following equipment will be maintained as part of this contract: See Appendix B

9.1.3. The Base Services part of the PWS requires the Contractor to deliver practices incorporating techniques based on PdM and RCM, manufacturer recommendations, best practice and the specific tasks as identified.

9.1.4. The Contractor’s PMP service shall provide the equipment covered by this contract with compliance to manufacturer guidelines and recommendations, and any other applicable code, law or regulation in practice recognized as a current Industry standard.

9.1.5. The Contractor shall verify all units are in a safe and proper operational mode during execution of the PMP as part of the Base Services.

9.1.6. The COR in writing may direct the Contractor to reschedule and/or reduce any PM occurrence. The Contractor shall appropriately reduce their invoicing per the Price Schedule.

9.1.7. The schedule will allow for the contractor to service all equipment monthly as per paragraph 1.1.1. The schedule will be agreed upon by the contractor and the COR/ or designee in advance.

10.0 PREVENTIVE MAINTENANCE PROGRAM (PMP)

10.1 The Contractor’s Preventive Maintenance Program (PMP) shall provide for 4 quarterly inspections. PMP work is performed between the hours of 7:30am and 4:00 pm, Monday through Friday; and is to be completed by 4:00pm on any one unit being serviced unless permitted by the COR or designee. PM activities shall not run onto another day for any single unit’s PM without coordination and permission from the COR or designee.

10.2 Report. Minimum system reporting system checks including but not limited to: monthly battery checks; visual inspection of casing (dents, chipped paint, etc.); wiring inspection; voltage verification; amperage; input breaker; locking mechanisms; runtime verification; safeties; print all alarms test and event alarms; waveforms alarms; all meter functions; charger decks and control panels.

10.3 The monthly PMP shall record and verify any diagnostic description present to inverter units in operation. The Contractor shall monitor and record the sequence of operation that each unit is in; and include identification of their operational characteristics shown on their control panels or by instruments for each unit.

10.4 The Contractor shall provide final hard copies and electronically prepared PM Service report forms to the COR or designee, and Maintenance Control Clerk. The reporting format shall be developed by the Contractor and shall be approved by the COR as to the forms contents of the PMP task or SS. PM and SS forms or reports shall be submitted upon completion of the service to the COR or designee.

10.5 During each of the released yearly service periods, the Contractor shall submit a brief bi-monthly (six) executive summary listing dating all activities completed or released, i.e. PM’s and Call Orders to the Electrical Shop Supervisor and COR by email no later than five business days pass the calendar month established.

10.6 At the end of each contract service period (Option Year) the Contractor’s correspondence, execution plans, service reports, equipment inspections, forms, executive summary listings etc. shall be submitted on a Cd for the COR or designee, and Maintenance Control Clerk.

10.7 The Contractor shall submit their PMP with an execution plan (schedule) to the COR and Contracting Officer (KO) for review on compliance to the PWS in 15 days after award of this contract. The PMP submission shall include as a minimum the following:

10.7.1. An example of the executive summary listing, reports and forms that the Contractor will utilize, and a brief narrative explaining how their implementation of the preventive maintenance program will be executed, which shall also include the execution plan.

10.7.2. Omissions or clarifications to the PMP and/or the execution plan shall be incorporated and resubmitted as a final report within five days from the conclusion of the meeting. The Contractor, if requested by the COR and designee, shall provide further explanation detailing specific procedural scope on the contents of its PMP

10.7.3. The execution plan shall also be reviewed for coordinated with the COR or designee for sequence, scope restrictions, or operational restraints.

10.7.4. Upon the approval of the execution plan, the Contractor shall submit an email of the final plan in Microsoft Word or Excel. The execution plan shall then be incorporated in to the work order system by Maintenance Control Clerk or designated Facilities Management (FM) staff.

10.7.5. The Contractor’s PMP shall also provide for an annual analysis report as Base Services.

10.7.6. The Contractor’s PMP shall provide monthly inspection and specific evaluation of each Lighting Inverter System in coordination with COR and the Electric Shop Supervisor and Maintenance & Repair Supervisor. Functional service repair, calibration or tear down to any unit shall be a Supplemental Service. Operational criteria Inverters shall be reported in each monthly PM and specifically presented to the COR or designee identifying any abnormities or incorrect operation.

10.7.7. The Contractor’s PMP shall also clearly identify any difference in services to units under load versus being a unit in a standby mode.

10.7.8. Calibration. Temperature and pressure calibrations will be performed quarterly during quarterly preventative maintenance visits.

11.0 CORRECTIVE MAINTENANCE (CM)

11.1. The identification of CM services are part of the Base Services and can result from discovery in execution of the Contractor’s services and/or be reported by the Electric Shop Supervisor or Maintenance & Repair Supervisor through the COR. The repairs identified for CM from PM or the SPS Supervisor or COR shall be authorized by a Call Order that only the COR or Contracting Officer can release except for when an emergency occurs. A Call Order to the Contractor will be executed on a time and material basis under Supplemental Services.

11.2. The Contractor’s CM service shall be planned for execution and shall not interfere or prevent the PMP services from continuing as scheduled. The Contractor shall coordinate with the SPS Supervisor or COR for all access to the equipment before the start of any CM work.

11.3. If the Contractor’s PMP tasks reveal that an item is not operating correctly; not in compliance with the code; or presents a safety hazard to users, the Contractor shall notify the SPS Supervisor or COR immediately and record their observance.

11.4. In the event of equipment failure, accident, or injury; the Contractor shall engage lockout/tag out or stop buttons controlling the equipment and immediately inform the SPS Supervisor or COR.

12.0 MATERIALS AND PARTS

12.1.1 The Contractor shall provide all parts and material up to not exceeding $50,000.00 per year.

12.1.2 For all parts over $3500.00 in an individual occurrence shall be clearly identified and quote provided.

12.1.3 Parts under $3500.00 unit/cost in a single occurrence, cost shall be borne by the Contractor and included in the contract.

12.1.4 Monthly invoices that include reimbursement for material and parts must include copies of the original invoice(s) as back-up documentation for all parts purchased for the month being invoiced. There will be no exceptions; parts without copies of original invoices will not be paid.

12.1.5 Contractor shall track parts rider usage and provide a monthly usage report.

12.1.6 Funds not used will be returned to the government.

13.0 SUPPLEMENTAL SERVICES (SS)

13.1. SLVHCS may, during the course of this contract, request that the Contractor perform SS which are outside the requirements of the Base Services section of this contract. The Contractor will be reimbursed for SS tasks in accordance with the fully loaded labor or task rates specified in the Price Schedule. There will be no mark up for shipping and handling costs. Specialized services supported by the Contractor’s subcontractors shall require a proposal for processing the approvals of rates and cost not identified on the Price Schedule.

13.2. The Contractor will not invoice SS unless a signed Call Order by the COR has been received and until all the work described in the Call Order has been completed to the satisfaction of the COR or designee. The Government will incur no obligation for work that is not authorized in advanced with a signed Call Order.

13.3. The Contractor will provide all supervision, labor, materials, supplies, dispensable parts, tools, and equipment necessary to perform SS. Additional work by the Contractor will be compensated at the rates listed in the Price Schedule. Examples of supplemental service are replacements, improvements and additional maintenance or CM.

13.4. SLVHCS shall incur no obligation for out of scope work, including Supplemental Services that has not been authorized in advance by a signed Call Order.

13.5. SS that the Contractor shall perform when authorized during the term of this Contract shall require detailed cost proposals for processing of a Call Order; and all invoicing shall require submission of materials and labor tickets.

13.6. The Contractor shall provide services including a one year warranty on all work and an extended five-year warranty on major parts.

13.7. SS Call Orders shall be requested and approved in advance by the COR using the “Contract Services Call Order” form shown in Appendix C. The Call Order will contain a detailed description of the services that are required from the Contractor. The Contractor shall provide the COR a detailed cost estimate including an itemized breakdown for all labor, parts and materials and shipping as well as a schedule with critical milestones for completing the work to be listed on the Call Order.

13.8. Labor rates included on the contract price schedule SS for the contract will be used in preparing these estimates. Both the cost breakdown and schedule shall be made part of the Call Order. The Contractor shall not proceed with any work described in such Call Orders until authorized in writing through COR.

14.0 Emergency Equipment Repair Available 24/7

14.1 Equipment Repair. The contractor shall provide an emergency contact number 24/7 for equipment troubleshooting and repair. The contractor shall provide a 1 hour response time to troubleshoot the system via telephone. If the contractor is unable to resolve the system issues over the phone, the contractor shall be required to provide a technician on-site within 2 hours after the request is made for the emergency service call by the COR or designee. Parts are not required to be in the contractor’s bench stock, but the repair must be made within 3 business days or alternative use must be provided by the Contractor.

14.2 Broken and Malfunctioning Equipment. If during the course of the preventative maintenance the contractor discovers a broken piece or malfunctioning equipment, they will first get approval from the COR or designee prior to any repairs being made. All parts, labor, and travel costs are covered by contract.

14.3 Emergency Call Back Hours. Maximum – 120 hours per contract period (aggregate) only for non- preventive maintenance work and any emergency occurring outside normal business hours.

15.0 Replacement Equipment

15.1 Replacement Equipment. If a repair of equipment exceeds 75 percent of the replacement cost the Government shall replace the item. Estimated costs of repair/replacement will be reported in writing to the COR or designee. The COR or designee will update the equipment listing and provide an updated listing to the contractor.

15.2 Equipment Ordering Procedures. The contractor shall submit replacement equipment costs to COR or designee for approval prior to ordering. For all replacement equipment, the Contractor shall provide a written estimate/invoice to the COR or designee.

16.0 GENERAL INFORMATION

16.1 Contractor Personnel.

16.1.1. Contractor Employees. Contractor personnel shall present a neat appearance and in uniform. The uniform shall have the prime Contractor’s name easily identifiable, affixed thereon in a permanent or semi-permanent manner such as a badge or monogram. Any color combination, as appropriate, may be used for the uniforms as long as they are distinct from that used by Facilities Management Service (VA Engineering).

16.1.2. Key Personnel. All services covered by this contract will be performed by fully qualified and trained personnel. Supervisor shall possess the necessary skills and experience to perform the work as identified in the PWS for specialized preventive maintenance or supplement services Air Handling Units and associated and ancillary equipment.

16.1.3. All services covered by this contract will be performed by fully qualified and specifically trained on Lighting Inverter System maintenance and repair. Supervisor shall possess the necessary skills and experience to perform the work as identified in the PWS for specialized preventive maintenance, repair or supplement services on Lighting Inverter System.

16.1.4. The Contractor’s Staff will include, when required, technicians or subcontractors specifically qualified and trained to perform the tasks identified in the PWS. All Contractor personnel will also be capable of reviewing and analyzing the equipment’s logs and operating history. The Contractor will provide an onsite lead Supervisor person in their Key Personnel Staffing during the execution of all work or as directed by this PWS and monitored by the COR. Three (3) years experience w/Lighting Inverter System in a healthcare occupancy is required for all staff performing work under this PWS.

16.1.5. The Contractor shall provide a qualified and experienced Project Manager (PM) for this contract. The Project Manager shall have full authority to act for the Contractor and serve at all times to carry out all the provisions of the contract. The PM shall be in charge of and have overall responsibility for the work to be carried out under this contract.

16.1.6. The Contractor’s PM’s work hours shall coincide with the Medical Center’s business hours which are defined as 7:30am – 4:00pm, Monday through Friday, with the exceptions of all holidays observed by the Government. The PM or approved responsible alternate authorized by the COR will be identified and available for receiving calls 24 hours a day, seven (7) days a week.

16.1.7. The Contractor’s project manager’s work hours shall coincide with the Medical Center’s business hours which are defined as 7:30am – 4:00pm, Monday through Friday, with the exceptions of all holidays observed by the Government. The Project Manager or approved responsible alternate authorized by the COR will be identified and available for receiving calls 24 hours a day, seven (7) days a week.

16.1.8. The Contractor shall submit within five (5) working days (M-F) after the award of the contract a list of its Key Personnel, PM and an alternate or equally responsible Supervisor person who when approved by the COR shall assume the PM’s duties when the primary project manager is absent. The key personnel list shall also identify the names of the certified refrigeration mechanics that will perform the Base Services of this PWS. A resume shall be included with all names on the Contractors Key Personnel List. The Contractor shall include with the Key Personnel List contact numbers and email addresses for all employees performing services under this contract.

16.1.9. When Staffing changes are made the Contractor shall comply with updating the Key Personnel List prior to processing for a security badge providing the supporting documentation of a resume and submitting the list to the COR. Any change in lead level Staffing shall require 15-day notice to the COR.

16.1.10. The Government shall have the right in its sole discretion to approve or reject any Project Manager selected by the Contractor at any time.

17.0 Conduct

17.1 The Contractor’s employees at all times while on the job site, whether on or off duty, shall conduct themselves in a professional, orderly and safe manner. Rudeness, fighting, being under the influence of alcohol and/or drugs or possessing and/or consuming alcohol and/or drugs, gambling, soliciting, stealing, and any other conduct that interferes or has the potential to interfere with the Contractor’s performance of its duties under this contract, shall not be permitted on the job site and shall result in immediate and permanent removal from the job site of any employee engaging in such conduct from work.

17.2 The contractor and its personnel shall review and agree to comply with the Government’s Information Security System (ISS), and network policy.

17.3 This is a non-smoking facility. This includes e-cigarettes.

17.4 Neglect of duties shall not be condoned. This includes sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

17.5 Physical Security. The contractor shall safeguard all government property.

18.0 CONTRACTOR FURNISHED RESOURCES

Note: Contractor will be servicing in a “clean environment’. Special carts, indicated wipe clean procedures, etc. will be required.

18.1 GENERAL

The Contractor shall furnish all supervision, labor, administrative support, materials, tools, parts, supplies, equipment, and transportation necessary to fulfill all the requirements and satisfactorily perform all services described in this PWS in a safe, orderly, timely, efficient and workmanlike manner. The contractor shall provide any additional resources necessary to fulfill the contract requirements at no additional cost to the Government.

18.2 SAFETY EQUIPMENT/PRECAUTIONS

18.2.1. The Contractor shall provide all safety equipment/devices, personal protective equipment and clothing as required for its employees.

18.2.2. The Contractor shall not use flammable portable equipment in the performance of the work required by this contract.

18.2.3. All personnel working in the vicinity shall wear appropriate personal protective equipment (PPE) and use safety protections while all work is performed. Any questions or injuries shall be brought to the attention of the Safety Officer and Contracting Officer’s Representative (COR).

18.2.4. Material Safety Data Sheets (MSDS) shall be provided by the Contractor for all HAZMAT materials. Copies will be provided to the COR for approval and file management.

18.3 DIAGNOSTIC TOOLS

18.3.1. The Contractor shall provide and utilize on the job site any diagnostic equipment to enable the Contractor to change parameters as well as diagnose/troubleshoot each Inverter unit covered by this contract, as applicable.

18.3.2. The Contractor shall obtain, have on file, and make available to its personnel all operational and technical documentation, (such as; operational and service manuals, schematics, and parts list), which are necessary to meet the performance requirements of this contract.

18.4 COMMUNICATION EQUIPMENT

18.4.1. All Contractor employees assigned to Medical Center shall have, at all times while on the jobsite, portable communication devices with full service to allow immediate two-way communication between the Contractor and/or Government representatives.

18.5 SERVICE VEHICLES

18.5.1. The Contractor shall provide at a minimum one (1) service vehicle which is equipped, licensed, and insured. The service vehicle shall be on site anytime the Contractor’s employees are working at the Medical Center. The service vehicle is required to transport materials and supplies, contractor’s employees and tools to various equipment and storage locations at the Medical Center.

18.5.2. TRAVEL/ACCOMODATIONS. The contractor is responsible for providing transportation/travel/hotel/airfare accommodations all personnel for the duration of this contract unless stated otherwise elsewhere.

18.6 INVOICING

18.7 Subcontractor Work

18.7.1. No portion of the work shall be subcontracted without prior written consent of the Contracting Officer.

18.7.2. In the event that the contractor desires to subcontract some part of the work specified herein, the contractor shall furnish the Contracting Officer with the names, qualifications and experience of their proposed subcontractor(s).

18.7.3. The contractor shall, however, remain fully liable and responsible for the work to be done by his subcontractor(s) and shall assure compliance with all requirements of the contract.

18.8. Conflict of Interest

18.8.1. The contractor shall not employ any person who is an employee of the United States Government if that employment would appear to cause a conflict of interest.

18.9. Re-performance of Service. When service performed does not conform to contract requirements, performance or re-performance of these services at no additional cost to the government. Performance or re-performance of these services shall commence immediately upon notification by the COR or designee.

18.10. Hours of Operation: Normal operation is Monday through Friday, 0730 to 1600, except for federal holidays.

19.0. DELIVERABLES

19.1. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) - shall be delivered as part of the initial contract kickoff and submitted either at the kickoff meeting (one electronic and one hard copy) or emailed to the CO should the meeting be waived: Quality Assurance Surveillance Plan (QASP).

FIVE (5) BUSINESS DAYS AFTER THE CONTRACT AWARD DATE:

19.2. LIST OF PERSONNEL REQUIRING SECURITY BADGING - The Contractor shall provide the COR with a list of employees who will be applying for security badges five (5) days after the contract award date.

19.3. RESUMES OF ALL KEY PERSONNEL - The Contractor shall provide the resumes for all personnel proposed to perform work on this contract for approval five (5) days after the contract award date.

19.4. TELEPHONE, CELL, FAX NUMBERS, EMAIL ADDRESSES, SCHEDULES - The Contractor shall identify and provide the COR with a list of names, and telephone numbers of the key personnel who shall be responsible for fulfilling all the requirements of this PWS including their work schedules.

FIFTEEN (15) BUSINESS DAYS AFTER CONTRACT START DATE

19.5. QUALITY CONTROL PLAN - The Contractor shall, within fifteen (15) days of contract start date, submit a quality control plan that details how the Contractor will insure all requirements of the contract will be fulfilled. The plan shall include but not be limited to all elements of the quality control program described in the technical proposal that the contractor submitted in response to the Government's solicitation for this contract.

19.6. PREVENTIVE MAINTENANCE PLAN - The Contractor shall, within fifteen (15) days of contract start date, submit a preventive maintenance plan that details how the Contractor will insure all requirements of the contract will be fulfilled.

19.7. SAFETY PLAN - The Contractor shall, within fifteen (15) days of contract award, submit its own detailed safety and protection plan that shall comply with all safety, environmental protection, property protection and health provisions of the contract.

19.8. SERVICE REPORTS (format)– The Contractor shall complete service reports for every service call.

19.9. TESTING AND INSPECTION REPORTS - The Contractor shall, within fourteen (14) days after services are rendered, submit (1) original and two (2) copies, inspection and testing reports.

19.10. COMPANY/TECHNICIAN CERTIFICATION – The Contractor shall, after any work is completed on the system (submitted with service ticket, testing and inspection reports), and prior to contract award furnish to the Government all certifications.

19.11. RECORDS - Cumulative service records shall be kept for each Lighting Inverter System by location. A separate record file shall be established and kept up to date for each unit. The Contractor shall submit proposed formats for each of the required records listed below for the COR's approval at least 15 business days prior to the start date of the contract.

19.11.1. Records shall cover the following work:

19.11.1.4. Records Content. At minimum, all shall contain the following:

19.11.1.5. Date(s) when the service(s) was scheduled stated and completed.

19.11.1.6. Name of the individual(s) who performed the services.

19.11.1.7. The nature and extent of all service and repair work performed, including: completed PMIS record cards; description of conditions and deficiencies found during any PMIS visits, and deficiencies remaining uncorrected during PMIS visits; work performed during inspections and tests, results of those inspections/test, and disposition of deficiencies found during inspection/test; and description of service work performed, including a brief description of material and parts used (including costs and quantities), and hours of labor expended.

19.11.1.8. Printed name and signature of VA personnel who verified completion of work.

19.11.1.9. Any other information the Contractor chooses to include in the records, at no additional cost to the Government.

19.11.1.10. All required records shall be made available to the Government for examination and reproduction upon request, and the original records shall be submitted to the COR within five (5) calendar days of expirations of the contract. All required records shall be maintained in a readable, complete, orderly, timely and accurate manner.

19.11.1.11. Accident/Incident Reports shall be generated at point/time of occurrence and corresponding report(s) shall be delivered to COR within 24 hours of occurrence.

19.11.1.12. Hazardous Materials Disposal Manifest shall be provided for batteries. Manifest shall contain at minimum: items, disposal location, delivery weight, and makeup of items.

20.0 SPECIAL INSTRUCTIONS

20.1. Follow site safety procedures and supervisor’s instructions.

20.2. Schedule outage with COR or designee. (Minimum 48 business hours in advance of planned shutdown)

20.3. Use extreme caution when handling surfaces that may cause burns or eye irritation.

20.4. Record and report equipment damage or deficiencies.

20.5. Perform applicable lockout/tag out steps of site safety procedures.

20.6. Record and report equipment damage or deficiencies.

20.7. Review and follow the manufacturer’s O&M instructions.

20.8. Record results in the equipment history log.

20.9. All inverter, maintenance, testing, and inspection is to be performed in accordance or adhere to and follow the latest editions of the following: The Joint Commission (TJC); Federal Food, Drug and Cosmetic Act, Infection Control Devices Branch, Division of General and Restorative Devices (DGRD), DOT Transport of Hazardous Materials; Center for Devices and Radiologic Health (CDRH), National Electrical Code (NFPA 70); Recommended Practice for Electrical Equipment Maintenance (NFPA 70B); Standard for Electrical Safety in the Workplace (NFPA 70E); Occupational Safety and Health Requirements (OSHA) Part 1910 Subpart J, The control of hazardous energy (lockout/tag out) (1910.147); NFPA 99: Healthcare Facilities.

21.0 GOVERNMENT FURNISHED RESOURCES

21.1 PARKING

21.1.1 The Government may, if available, provide at no cost to the Contractor one (1) parking space for the on-site service vehicles at medical center when performing tasks defined in this PWS. The Contractor shall be responsible to the regulations of VHA for driving on Medical Center premises.

21.2. ON-SITE STORAGE SPACE

22.2.1. In fulfilling the requirements of this PWS, the Government will NOT provide the Contractor storage space.

21.3. OPERATIONS AND MAINTENANCE MANUALS

21.3.1. To facilitate fulfilling the requirements of this PWS, the government will make available for the Contractor’s use the Maintained O&M manuals (if available). The Contractor will utilize these manuals only for work being performed at the job site and will be returned to Government in the condition which they were received.

21.4. UTILITIES

22.1. The Government will pay the cost of utilities (electric, water, etc.) used in the operations and maintenance of the Maintained Systems as reasonable. The Government will not compensate, or will back charge, the Contractor for unreasonable utility charges.

22.0. WASTE REMOVAL

22.1. The Government will provide for pick-up of office waste, generated in the maintenance of the Maintained Systems

22.2. HAZARD WASTE MATERIALS (e.g., batteries, chemicals, etc.), shall be the responsibility of the Contractor.

22.3. VOC REQUIREMENT - The Contractor shall use on the job site only chemicals and cleaning products that do not exceed the national Volatile Organic Chemical (VOC) limitations rule(s) published by the U.S. Environmental Protection Agency (EPA).

22.4. Waste generated from damaged and worn parts are the responsibility of the Contractor for removal and should be disposed of responsibly per EPA, DEQ or OSHA guidelines.

23.0 GOVERNMENT AUTHORITY CONTACT INFORMATION

23.1. The Government will provide phone numbers, email addresses, e-mail and mailing addresses for the KO, COR and other key personnel.

24.0 MATERIALS AND EQUIPMENT

24.1. The Government will provide NOT any materials and equipment to the Contractor.

25.0 MISCELLANEOUS REQUIREMENTS

25.1.3. The Contractor shall provide an administrative service for processing of documents, records,…