36C25227Q0041_1.docx
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- Solicitation number
- 36C25227Q0041
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This is a Solicitation/Contract/Order for Commercial Products and Commercial Services (Standard Form 1449) issued by the Department of Veterans Affairs Great Lakes Acquisition Center for Instrument Sharpening and Repair Services at William S. Middleton Memorial Veterans Hospital in Madison, Wisconsin.
The solicitation (36C25227Q0041) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside with a total estimated value of $34 million. Quotes are due by October 30, 2026, at 10:00 AM Central Daylight Time, with a site visit scheduled for October 23, 2026, at 9:30 AM. The contract will be awarded on a firm fixed-price basis for one year base performance (from date of award through October 31, 2027) with four one-year option periods extending through October 31, 2031. The work involves sharpening, repairing, refurbishing, and maintaining surgical instruments and related equipment for operating rooms, ambulatory care, clinics, and community-based outpatient clinics. Services include disassembly, cleaning, polishing, laser etching, calibration, alignment testing, and replacement of damaged components in accordance with manufacturer specifications and FDA, CMS, CDC, AAMI, IAHCSMM, AORN, and APIC standards. The contractor must provide 2-3 days of service per month (30 total visits annually) with Monday-Friday hours between 7:30 AM and 4:00 PM, excluding federal holidays. Emergency repairs require 24-hour turnaround and urgent repairs require 48-hour turnaround. The contractor must obtain ISO 9001 and ISO 13485 certifications, employ ASQ-certified technicians with CQI training, provide on-site or off-site repair services via a mobile repair vehicle, conduct quarterly quality assurance programs, provide staff education seminars, and maintain comprehensive documentation and invoicing through electronic submission. The NAICS code is 811210 (Electronic and Precision Equipment Repair and Maintenance), and payment will be made in arrears after invoice submission and verification of completed work.
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36C25227Q0041 P G
1OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
UEI:
EFT:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
None 36C25227Q0041 10-2 -2026 Schuster, Jerri 414-844-4800 X43244 10-30-2026
10:00AM
CDT
Department of Veterans Affairs 36C252 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 X X 811210 $34 Million N/A X Department of Veterans Affairs 36C252 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 Department of Veterans Affairs 36C252 Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476
Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-9971 X See CONTINUATION Page Instrument Sharpening and Repair Services for William S.
Middleton Memorial Veterans Hospital (MVH)located in Madison, WI in accordance with the Statement of Work (SOW).
Period of Performance shall be “Date of Award”-10/31/2027 with an ultimate completion date of 10/31/2031.
See CONTINUATION Page X X X
ONE
Jerri Schuster Contracting Officer
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)
OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.
ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO | DATE | ||
| _____________________________ | ____________________ | ||
| _____________________________ | ____________________ |
1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR:
CONTRACTOR NAME _____________________________________
ADDRESS ________________________________________________
CITY-STATE-ZIP __________________________________________
POINT OF CONTACT/TITLE ________________________________
| PHONE NUMBER | ______________________________________ |
| FAX NUMBER | ______________________________________ |
| E-MAIL ADDRESS | ______________________________________ |
SAM UEI NO. ____________________________________________
CAGE CODE _____________________________________________
CONTRACTOR’S PAST PERFORMANCE POINT OF CONTACT
(IF DIFFERENT THAN ABOVE):
NAME: __________________________________________
EMAIL ADDRESS:_________________________________
| b. GOVERNMENT: | CONTRACTING OFFICE CODE: 36C252 | |
| DEPARTMENT OF VETERANS AFFAIRS | ||
| GREAT LAKES ACQUISITION CENTER | ||
| 115 S. 84TH ST., STE 100 |
MILWAUKEE WI 53214
2. FAR OVERHAUL (RFO): The Federal Acquisition Regulations (FAR) are undergoing the most thorough revision in their history, known as the Revolutionary FAR Overhaul (RFO). Accordingly, references to the updated regulations will be cited as RFO, rather than FAR, e.g., RFO 52.212-4 instead of FAR 52.212-4. The RFO may be found at RFO.
3. ACQUISITION OF COMMERCIAL ITEMS: This Request for Quote (RFQ) solicitation is issued under the authority of Revolutionary FAR Overhaul Part 12 - Acquisition of Commercial Products and Commercial Services. FAR Part RFO 14 and RFO 15 will not be used. From this RFQ, the Government intends to award a firm fixed price contract where the contractor provides a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract. (Note: The terms “offeror” and “quoter” are both used in this Solicitation. For the purposes of this Solicitation, these terms are interchangeable; there is no difference in meaning between the two.)
4. SET-ASIDE (If any): See box 10 of STANDARD FORM 1449.
5. SOLICITATION TIMELINE SUMMARY:
A. SITE VISIT:
It is strongly suggested and expected that the offeror inspect the campus to be serviced to fully understand the nature of the work and the conditions under which the work is to be performed. In no case shall a contractor’s absence at a site visit to inspect the campus constitute grounds for a claim after contract award.
SITE VISIT IS SCHEDULED FOR FRIDAY OCTOBER 23, 2026, AT 9:30 AM LOCAL TIME. ALL INTERESTED PARTIES TO MEET POC JULIA VAZQUEZ ((608) 256-1901 X17792) AT MAIN ENTRANCE/FRONT LOBBY.
B. RFQ QUESTIONS:
In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question and answer requests must be submitted in a written form via e-mail to the Contracting Officer JERRI.SCHUSTER@va.gov no later than MONDAY OCTOBER 26, AT NOON LOCAL TIME. Contracting will issue a consolidated response via solicitation amendment to https://sam.gov Contract Opportunities within 2 business days to all parties.
C. SOLICITATION CLOSES/QUOTES DUE:
See box 8 of STANDARD FORM 1449 or most recent Amendment.
D. SUBMISSION OF QUOTE:
See 52.212-1 Instructions to Offerors—Commercial Products and Commercial Services and addendum for specific instructions to offerors.
6. INVOICES: Use of the invoicing procedures set forth in this Contract are mandatory and supersede any other invoicing procedures otherwise used by the contractor. The contractor is responsible for the proper, timely submission of all invoices for work that has been completed under this Contract and accepted by the Government. Invoice payment, including the calculation of late fees when applicable, shall be conducted in accordance with current Department of Veterans Affairs policies and procedures at the time an invoice is submitted. Under no circumstances will a late payment be grounds for termination of this Contract.
a. Electronic Submission of Invoices: Invoices must be submitted after all work is completed for stand-alone Contracts or monthly in arrears for long-term Contracts, in accordance with: VAAR 852.232-72 Electronic Submission of Payment Requests. Invoices shall not be submitted for work not yet performed.
b. Payment in Arrears: Payment will be made in arrears upon receipt of a properly prepared invoice. Advance payment for work not yet performed is not authorized under this Contract.
c. Electronic Accounts: Before an invoice can be submitted or payment rendered, all contractors must establish a payment account with the Department of Veteran Affairs Financial Services Center (VAFSC) and register with the Tungsten Network for free electronic submission of invoices.
1. VAFSC Payment Account: A VAFSC payment account is established via the VAFSC Customer Engagement Portal at VAFSC Customer Engagement Portal. For assistance, VAFSC customer service is available at (877) 353-9791, option 2, or e-mail at vafsccshd@mail.va.gov.
2. Tungsten Network: Registration with the Tungsten Network may be accomplished at Tungsten Network Registration. Additional information and assistance may be found at Introduction - Simplified Invoicing with the Tungsten Network. Tungsten Network support is available at (877) 489-6135 or e-mail at VA.Registration@Tungsten-Network.com. Contractors shall submit an electronic invoice by the tenth (10th) of the following month services were performed or goods delivered via the Tungsten Network through the website at Tungsten Network Portal.
d. Invoice Contents: All invoices must reference the contractor’s name and address, customer name, Contract number, appropriate obligation/funding order number, description of services or supplies provided, quantity, unit price, and total invoice amount (any additional info). Invoices must also include any payment discount terms.
e. Electronic Payment: All payments by the Government to the contractor will be made in accordance with FAR 52.232-33 Payment by Electronic Funds Transfer-System for Award Management
7. NONPERSONAL SERVICES CONTRACT: This Contract is a nonpersonal services contract, as defined in FAR 37.101. VA personnel will not exercise any supervision or control over Contractor personnel performing work under this Contract. Such personnel shall be accountable solely to the Contractor, which in turn is responsible to the Government for execution of the services under this Contract.
8. CONTRACTING OFFICER AUTHORITY: The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority, and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.
9. FACILITY REQUIREMENTS: In addition to any other requirements set forth in this Contract, the Contractor, including its employees, agents, and subcontractors (collectively “the Contractor”), shall comply with the following facility requirements. Failure to comply with these requirements shall be considered a material breach of this Contract and may be a violation of Federal law resulting in charges answerable in the United States District Court.
a. Contractor is responsible to follow all on-site facility policies.
b. All VA property is considered Federal property, and all Federal laws are applicable.
c. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.
d. All VA facilities are drug free. Possession of drugs, to include Marijuana and all Marijuana bi-products are prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.
e. All contractor personnel are required to adhere to all VA rules and regulations.
f. Smoking is prohibited on the entire campus, both inside and outside the VA Facility.
g. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.
h. VHA DIRECTIVE 1192: This Veterans Health Administration (VHA) directive establishes policy and provides guidance for the prevention of seasonal influenza in VHA facilities through the vaccination or masking of health care personnel (HCP). AUTHORITY: Title 38 United States Code (U.S.C.) 7301(b), 7318(b). Contractor is responsible in ensuring that all aspects of this directive are implemented, including providing face masks and influenza vaccines for all employees working at a VA facility.
10. SECURITY & PRIVACY CONTROL: Contractors shall coordinate all badging, background checks, and fingerprinting with the COR or otherwise designated facility point of contact. Reference VA Handbook 0710, VA Handbook 0735, VA Directive 0735.
11. RECORDS MANAGEMENT OBLIGATIONS:
a. Applicability: This section applies to all Contractors whose employees create, work with, or otherwise handle Federal records, as defined in Section B, regardless of the medium in which the record exists.
b. Definitions: “Federal Record” as defined in 44 U.S.C. § 3301, includes all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the United States Government or because of the informational value of data in them.
The term Federal Record:
1. includes VA records;
2. does not include personal materials;
3. applies to records created, received, or maintained by Contractors pursuant to their VA contract; and
4. may include deliverables and documentation associated with deliverables.
c. Requirements:
1. Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. chs. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.
2. In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.
3. In accordance with 36 CFR 1222.32, Contractor shall maintain all records created for Government use or created in the course of performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.
4. The facility and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of the facility or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report to the facility. The agency must report promptly to NARA in accordance with 36 CFR 1230.
5. The Contractor shall immediately notify the appropriate Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in this Contract. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government’s behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to the facility’s control, or the Contractor must hold it until otherwise directed. Items returned to the Government shall be hand carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in this Contract. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).
6. The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The Contractor (and any sub-contractor) is required to abide by Government and the facility’s guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.
7. The Contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with the facility’s policy.
8. The Contractor shall not create or maintain any records containing any non-public facility information that are not specifically tied to or authorized by the Contract.
9. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the Freedom of Information Act.
10. The facility owns the rights to all data and records produced as part of this contract. All deliverables under the contract are the property of the U.S. Government for which the facility shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any Contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227-20.
11. Training. All Contractor employees assigned to this contract who create, work with, or otherwise handle records are required to take VHA-provided records management training. The Contractor is responsible for confirming training has been completed according to agency policies, including initial training and any annual or refresher training. The facility, in coordination with the COR/POC, will provide any required training under this subparagraph.
d. Flow-down of requirements to Subcontractors:
1. The Contractor shall incorporate the substance of this section, its terms and requirements including this paragraph, in all subcontracts under this Contract and require written subcontractor acknowledgment of same.
2. Violation by a subcontractor of any provision set forth in this clause will be attributed to the Contractor.
36C25227Q0041
B.2 STATEMENT OF WORK (SOW)
Contract Title. Instrument Sharpening and Repair Background.
Surgical instruments shall be sharpened and maintained for optimal performance. The William S. Middleton Memorial Veterans Hospital (Madison VA Hospital) is currently seeking a company that can provide services to repair, refurbish, and assess for replacement surgical instruments for use in Operating Room, Ambulatory Care, Clinic, and CBOC procedures.
Scope.
· Vendor shall provide services that include, but shall not be limited to, sharpening, adjusting, aligning, straightening, refurbishing, calibrating, cleaning, extensive stain removal, polishing, lubricating, adjusting, laser etching, and replacing parts of various individual surgical instruments sets and operating room (OR) procedural instrument trays. Instruments shall be provided individually or as components of a specialty tray. All instruments shall be maintained in proper operating conditions as specified by the original manufacturer. Instruments shall be retrieved from and delivered to the Sterile Processing Service (SPS), located in William S. Middleton Memorial Veterans Hospital, Madison WI, 53705.
· All Surgical instrumentation trays (including powered surgical instrumentation) that shall be utilized for William S. Middleton Memorial VA Hospital shall be placed on a quarterly rotation program to ensure that all instrumentation shall be properly maintained and sharpened.
· All powered equipment shall be serviced IAW Manufacturer’s IFU (Instructions for Use)
· Not all powered equipment will be sharpened/repaired, it may be sent by VA Biomedical Engineering directly to the respective vendor of the device.
· All repairs shall follow all approved recommendations in regard to third party surgical instrument repair as set forth by the following:
· Food and Drug Administration (FDA)
· Centers for Medicare/Medicaid Services (CMS)
· Centers for Disease Control (CDC)
· Association for the Advancement of Medical Instrumentation (AAMI),
· International Association of Healthcare Central Service Materials Management (IAHCSMM)
· Association of per-Operative Registered Nurses (AORN)
· Association of Professionals in Infection Control (APIC)
· Department of Veterans Affairs, Veterans Health Administration (VHA) Directives
· Vendor shall provide at no additional cost to the government, In-service education to SPS staff on issues such as cleaning, care and handling.
· Vendor shall provide at no additional cost to the government, a yearly SPS Management Seminar that includes but not limited to:
· Site visit to engineering and repair facility
· Discussion of repair issues and proper care and handling of instruments
· Discussion of programs to enhance management and administrative effectiveness.
Specific Tasks.
· Instruments shall be retrieved from and delivered to the Sterile Processing Service (SPS) located in William S. Middleton Memorial Veterans Hospital, Madison, WI 53705 no earlier than 7:30 am.
· The Contractor's employee(s) shall report to the Sterile Processing Service (SPS) upon arrival at the Madison VA Hospital for the pickup and return of instruments. If instruments cannot be repaired, they shall be marked or tagged with set name and number and returned to SPS. Instrument sets and trays shall be returned throughout the day when work is completed, not all at the end of a workday. If an instrument shall be sent out for third party repairs by the contractor, authorization shall be obtained from SPS.
· The repair vendor shall provide multiple levels of repair service including, but not limited to, same-day turn-around, 24-hour turn-around, weekend service, mail-in repair service, and onsite repair service. All Urgent instrument repairs shall have a 48-hour turnaround time. All Emergency Instrument Repairs shall have a 24-hour turnaround time. Urgent and Emergency status shall be determined by the using service and/or SPS.
· Surgical instrument maintenance and repair shall be handled with care. The contractor shall be required to test instruments for accurate alignment, sharpness, insulation and calibration. The contractor shall return instruments in as good as new condition. All instruments shall be repaired and maintained in proper operating conditions as specified by the original manufacturer
· New, original equipment manufactured instruments and parts shall be used.
· Repairs, maintenance, and testing of surgical instruments, laparoscopic instruments, pneumatic instruments, electric/battery (cordless) instruments, fiber optic light cables/cords, cameras, surgical instrument containers, and push carts, should be considered for repair. A comprehensive list shall be included below. SPS may not utilize all services. Instruments to be serviced include, but shall not be limited, to:
a. General Instruments
b. Open Heart
c. PV
d. Neuro
e. Ortho
f. Plastics
g. Gynecology
h. Out patient/Ambulatory Care
i. Dental
j. Podiatry
k. ENT
l. Urology/GU
m. Audiology/Speech
n. Micro
o. Arthroscopic
p. Laparoscopic
q. Endoscopic
r. Ophthalmic
s. Needle Holder Insert Replacement
t. MIS Instrument Repair
u. Flexible Biopsy Forceps Repair
v. Phaco Ultrasonic Emulsifier Repair
w. Fiber Optic Light Cable & Adapter Repair
x. InsulScan Insulation Testing System
y. On-location Laparoscopic Rebuilds and Repairs
z. Replacement Biopsy Forceps and Endoscopic Accessories
aa. Laser etch
· Suction tubes (Poole, Adson, Frazier Baron, and Yankauer) shall be inspected, and interior lumens flushed and inspected.
· Specific custom-made instruments shall be repaired in coordination with operating room surgeons (end user) specifications.
· Instruments shall not be altered, changed or tampered with and shall be repaired following manufacturers' original design specifications.
· All instruments that can be disassembled shall be disassembled for maintenance and repair. They shall also be sharpened and aligned in accordance with the manufacturer's original specifications. Any bio burden found once disassembled, should be photographed and submitted as part of the service documentation for that visit.
· Instruments shall undergo appropriate, and sometimes extensive, cleaning processes to result in a stain-free finish that complies with the manufacturer's specifications. All instruments shall be in working order after any chemicals that may be used on them. The vendor shall be responsible for returning within 24 hours to fix any instruments found to be in non-working order after the use of chemicals.
· Any etches shall not interfere with finish on the instruments or the instrument tracking barcodes. The manufacturer's part numbers and catalog numbers shall be preserved on all repaired or refurbished instruments, as well. If that shall not be possible, the information shall be laser etched on to a different part of the instrument (i.e.- shaft or main component of the instrument).
· Instruments that cannot be repaired or refurbished due to cracking, pitting, corrosion, or exceeding life expectancy shall be tagged or marked for removal and/or replacement. Information shall include the reason for removal, and which instrument set the instrument was removed from. A list of all items removed from service shall be provided after each visit.
· The repair vendor shall not repair any surgical instruments that are on the “DO NOT USE” list. These instruments shall be pulled from service. The list shall be provided to the vendor at the initial visit, and new copies shall be provided as the list is updated.
· No labels and/or stickers shall be placed on instruments and/or sterilization containers. Only laser etching shall be allowed. Any tape found on instruments to be serviced shall be removed.
· Free shipping containers and materials shall be provided for offsite repairs
· Pre-paid shipping labels and transportation insurance shall be provided for offsite repairs
· Case cart and push-cart repair services shall be available, including, but not limited to, wheel replacement, hinge replacement, bumper replacement, and rust removal.
· The contractor shall remove from the facility all excess materials, trash, debris, and barriers generated as a result of their services.
Reporting/Documentation
· All documentation shall be provided on vendor letterhead.
· The repair vendor, with the input of the clinical and SPS staff, shall implement a Surgical Instrument Quality Assurance Program (SIQAP) whereas instrument sets shall be repaired, documented, and monitored by surgical service and specialty. The vendor shall work with SPS to create maintenance schedules for instrument trays.
· Instruments shall be handled with care to avoid further damage. While instruments are in the contractor’s possession, the contractor shall take full responsibility and accountability for all instruments removed from the VA facility. Contractor shall provide an inventory of instruments and instrument sets removed from and returned to the facility that shall be serviced or repaired.
· The contractor shall provide a summary document report after each completed service with photographs when possible upon delivery of processed instruments containing the following information; date of repair, instrument tray, instrument type, type of repair, and cost.
· The contractor shall provide a written or emailed summary of all items removed from service and the instrument tray name and number from which it was removed within one (1) business day.
· The contractor shall contact the Madison VA Hospital SPS office to review all instruments that require offsite repair and the instrument tray name and number from which it was removed. Madison VA Hospital SPS Office shall provide written approval prior to removal of any and all instruments that require offsite repair.
· Items that have been repaired for the last time before replacement is needed shall be reported after every visit. Additionally, any instrument nearing the end of useful life shall be noted for replacement prior to being removed so that the service can replace the instrument prior to removal. Included in this replacement & end of useful life report shall include the instrument name, catalog number, instrument set it is being removed from and a brief description as to why it is near its end of useful life.
· The repair vendor shall provide education regarding instrument repairs, instrument care and handling, instrument testing, instrument processing, laparoscopic continuity testing, and endoscopy instrument repairs. An electronic presentation that details issues, problems, bioburden, etc., shall be provided after every visit.
Requirements
· Repairs shall be completed either on location at the William S. Middleton Memorial Veterans Hospital, Madison, WI,53705 in a mobile repair vehicle, or offsite at the vendor's repair facility.
· 1S09001 and 1S013485 (medical device) certifications shall be obtained by the repair vendor.
· Employees of the repair vendor responsible for repairing surgical instruments shall be ASQ (American Society for Quality) certified and receive CQI (Certified Quality Inspector) training.
· The repair vendor shall provide enough technicians for onsite service to be completed in one business day.
· Individual instrument repairs shall be performed Monday through Friday between the hours of 7:30am — 4:00pm, excluding weekends and federal holidays (New Years Day, Martin Luther King Jr’s Birthday, Washington’s Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day). Visits shall be 2 days with a 3rd if necessary, per month, scheduled 30 total visits yearly. Any repairs outside the scope of this contract require a Purchase Order provided by the Contracting Officer prior to performing any additional work.
· Instrument repairs completed onsite at the William S. Middleton Memorial Veterans Hospital in a mobile repair lab/vehicle shall be repaired in a vehicle that shall be clearly labeled with the vendor's name and permit numbers. The mobile repair vehicle shall be self- sustained with electrical power, air compressor, tools, etc. Safety cones shall be utilized around the perimeter of the mobile repair vehicle to ensure the safety of hospital and vendor staff. The vehicle shall be parked in a pre-determined area, to be determined by the Warehouse.
· Continued instrument repairs quality improvement monitoring and turnaround time as well as contract compliance shall be progressively jointly monitored by Sterile Processing Service (SPS) Contracting Officer Technical Representative (COTR) and the end users. This shall be a periodic inspection. The government reserves the right to consider changing the method of inspection from Periodic to 100% Inspection at any time; however, deteriorating contractor performance shall result in immediate 100% surveillance.
· Contracting Officer's Representative (COR) shall designate appropriate VA personnel to monitor contractor employee work hours/services through one or a combination of the following mechanisms: Overall Performance, Appearance of instruments, Function of Instruments, Provide technically skilled personnel.
· The COR or designee jointly with the Chief, Sterile Processing Service (SPS) shall monitor Contractor instrument pick-up and drop-off. This shall be accomplished by the contractor's employee(s) reporting to SPS upon arrival at the facility, and again before departure.
· On-line access to account shall be made available to SPS
· The contractor shall provide itemized repair service invoices that shall include total cost for work performed during each scheduled visit. The invoice shall include costs related to all work performed on-site and work sent off-site for repair/maintenance. All correspondence and invoices shall include the current contract number. Billings shall be made in compliance with OB10 requirements. All repairs shall be completed in accordance with all terms and conditions outlined within this Statement of Work.
· The contracting Officer's Representative (COR) shall be responsible for verifying contract compliance. Any incidents of Contractor noncompliance as evidenced by the monitoring procedures shall be forwarded immediately to the Contracting Officer by the COR.
· Documentation of services performed shall be reviewed by the COR prior to certifying payment. The COR shall perform periodic documents checks with the using service to ensure records monitoring. VA shall pay only for services actually performed at VA and at the contractor's location, and in strict accordance with the schedule of prices/costs shown in the schedule of items. Contract monitoring and recordkeeping procedures shall be sufficient to ensure proper payment and allow audit verification that services were provided.
· Monthly invoices shall be submitted to the COR, by the contractor. The COR, or designee, shall verify that services were actually performed against contractors certified delivery repairs document. Only after verification shall invoices be submitted for payment.
· The contractor shall provide a minimum of 3 references listing customers’ name, address, timeline of services, and phone numbers of contacts. They shall also have a minimum of 5 years of experience providing these services to Hospital or Major Medical Center.
· In addition to the per visit requirements listed above, a quarterly repair report, business review, and Surgical Instrument Quality Assurance Program (SIQAP) update shall be provided to the COR, designee, and Chief of SPS. This report shall be free of charge
· The Contractor shall provide validation letters certifying contractor’s competency of all representatives performing service. Letters shall be provided to designee and Chief, SPS no later than the 5th business day of each fiscal year. Validation letters shall be provided within one week for all new representatives that shall be sent to perform repair, sharpening and educational services.
· Contractor shall be required to complete a security clearance with the VA Police.
· A vendor ID badge shall be issued by the VA Police which shall be presented by contractor's employee at the VA entrance security check points. The issued badge shall be for official pickup and deliveries of surgical instruments and trays.
· Contractor mobile unit(s) shall be registered with the William S. Middleton Memorial Veterans Hospital’s Police Department.
Period of Performance.
The period of performance shall be for one (1) year base with four (4) one (1) year option periods.
B.3 PRICE/COST SCHEDULE
ITEM INFORMATION
| ITEM NUMBER |
| DESCRIPTION OF SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 12.00 |
| MO |
| __________________ |
| __________________ |
Instrument Sharpening and Repair - William S. Middleton Memorial Veterans Hospital, Madison, WI - 2- 3 Days per Month Contract Period: Base POP Begin: “Date of Award” POP End: 10-31-2027 PRINCIPAL NAICS CODE: 811210 - Electronic and Precision Equipment Repair and Maintenance PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies
| 12.00 |
| MO |
| __________________ |
| __________________ |
Instrument Sharpening and Repair - William S. Middleton Memorial
Contract Period: Option 1 POP Begin: 11-01-2027 POP End: 10-31-2028
PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies
| 12.00 |
| MO |
| __________________ |
| __________________ |
Instrument Sharpening and Repair - William S. Middleton Memorial
Contract Period: Option 2 POP Begin: 11-01-2028 POP End: 10-31-2029
PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies
| 12.00 |
| MO |
| __________________ |
| __________________ |
Instrument Sharpening and Repair - William S. Middleton Memorial
Contract Period: Option 3 POP Begin: 11-01-2029 POP End: 10-31-2030
PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies
| 12.00 |
| MO |
| __________________ |
| __________________ |
Instrument Sharpening and Repair - William S. Middleton Memorial
Contract Period: Option 4 POP Begin: 11-01-2030 POP End: 10-31-2031
PRODUCT/SERVICE CODE: J065 - Maintenance, Repair, and Rebuilding of Equipment - Medical, Dental, and Veterinary Equipment and Supplies
| GRAND TOTAL |
| __________________ |
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SECTION C - CONTRACT CLAUSES
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION)
(a) Definitions. The clause at Federal Acquisition Regulation (FAR) 52.202-1, Definitions, is incorporated by reference.
(b) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post acceptance rights—
(1) Within a reasonable time after the defect was discovered or should have been discovered; and
(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.
(c) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.
(d) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.
(e) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause FAR 52.233-1, Disputes, which is incorporated in this contract by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.
(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence. Examples of occurrences include acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. When an excusable delay occurs, the Contractor shall—
(1) Notify the Contracting Officer in writing as soon as possible;
(2) Remedy the delay as quickly as possible; and
(3) Notify the Contracting Officer when the occurrence is over.
(g) Invoice. The Government will handle invoices according to the Prompt Payment Act (31 U.S.C. 3903) and 5 CFR part 1315. The Contractor shall submit invoices to the address designated in the contract to receive invoices. An invoice must include the information required by 5 CFR part 1315.9(b).
(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees, and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark, or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.
(i) Payment—
(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.
(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.
(3) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date that appears on the payment check or the specified payment date if an electronic funds transfer payment is made.
(4) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—
(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—
(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);
(B) Affected contract number and delivery order number, if applicable;
(C) Affected line item or subline item, if applicable;
(D) Contractor point of contact; and
(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.
(5) Interest.
(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.
(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.
(iii) Final decisions. The Contracting Officer will issue a final decision as required by FAR part 33 if—
(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;
(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or
(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see FAR part 32).
(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.
(v) Amounts shall be due at the earliest of the following dates:
(A) The date fixed under this contract.
(B) The date of the first written demand for payment, including any demand for payment resulting from a termination for cause.
(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on-
(A) The date on which the designated office receives payment from the Contractor;
(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or
(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.
(vii) The interest charge made under this clause may be reduced under the procedures for interest credits prescribed in FAR part 32 in effect on the date of this contract.
(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon—
(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or
(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.
(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.
(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.
(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. The Government will send a cure notice to the Contractor, unless the reason for the termination is late delivery. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.
(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.
(o) Warranty. The Contractor warrants and implies that the items delivered under this contract are merchantable and fit for use for the particular purpose described in this contract.
(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.
(q) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Government-financed air transportation; and 41 U.S.C. chapter 21 relating to procurement integrity.
(r) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:
(1) The schedule of supplies/services.
(2) The Disputes, Payments, Invoice, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;
(3) Other contract clauses incorporated in the solicitation or contract;
(4) Addenda to this solicitation or contract,
(5) Solicitation provisions incorporated in the solicitation.
(6) Other paragraphs of this clause.
(7)…
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