S02 - 36C25226Q0356 - Approved.docx

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1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25226Q0356 Derrick Paquette 414-844-4800 06-01-2026

CDT

Department of Veterans Affairs 36C252 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 X X 812930 $47 Million N/A X Department of Veterans Affairs Oscar G. Johnson VA Medical Center 325 East H Street Iron Mountain MI 53214-1476 Department of Veterans Affairs 36C252 Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page Parking Services for Oscar G. Johnson VA Medical Center in Iron Mountain, MI Service Contract Labor Standards Apply Wage Determination: 2015-4871 Rev 31 12/3/25 Contracting Point of Contact: Derrick Paquette derrick.paquette@va.gov See CONTINUATION Page X X X

ONE

Derrick Paquette

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

CONTRACTOR NAME _____________________________________

ADDRESS ________________________________________________

CITY-STATE-ZIP __________________________________________

POINT OF CONTACT/TITLE ________________________________

SAM UEI NO. ____________________________________________

CAGE CODE _____________________________________________

CONTRACTOR’S PAST PERFORMANCE POINT OF CONTACT

(IF DIFFERENT THAN ABOVE):

NAME: __________________________________________

EMAIL ADDRESS:________________________________

b. GOVERNMENT:

CONTRACTING OFFICE CODE: 36C252

MILWAUKEE WI 53214

2. ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 13.5 Simplified Procedures for Certain Commercial Items in which simplified acquisition procedures in FAR Part 13 will be used. FAR Part 14 and 15 will not be used. From this RFQ, the Government intends to award a firm fixed price contract where the contractor provides a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract. (Note: The terms “offeror” and “quoter” are both used in this Solicitation. For the purposes of this Solicitation, these terms are interchangeable; there is no difference in meaning between the two.)

3. SET-ASIDE (If any): See box 10 of STANDARD FORM 1449

4. SOLICITATION TIMELINE SUMMARY:

A. SITE VISIT:

It is strongly suggested and expected that the offeror inspect the campus to be serviced to fully understand the nature of the work and the conditions under which the work is to be performed. In no case shall failure to inspect the campus constitute grounds for a claim after contract award.

Site Visit is scheduled for Tuesday, May 19th, 2025 AT 1:30 pm local time. All interested parties are to meet JoAnn Matonich at the Engineering Conference Room; Building 1 - Room B077 for questions specific to the site visit Andre Hanna can be reached at 906-239-2264.

B. RFQ QUESTIONS:

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question and answer requests must be submitted in a written form via e-mail to the Contracting Officer derrick.paquette@va.gov no later than Tuesday May 21st, at 6:00 AM local time. Contracting will issue a consolidated response via solicitation amendment to https://sam.gov Contract Opportunities within 2 business days to all parties

C. SOLICITATION CLOSES/QUOTES DUE:

See box 8 of STANDARD FORM 1449 or most recent Amendment.

D. SUBMISSION OF QUOTE:

See 52.212-1 Instructions to Offerors—Commercial Products and Commercial Services and addendum for specific instructions to offerors.

5. CONTRACTING OFFICER AUTHORITY:

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

6. INVOICES:

a. All payments by the Government to the contractor will be made in accordance with: FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER – SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

b. Invoices shall be submitted monthly in arrears in accordance with: 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

c. Payments shall be made in arrears upon receipt of a properly prepared invoice

d. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests.

e. The VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877-489-6135 for Enrollment.

f. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten-Network.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

g. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

h. VA’s Electronic Invoice Presentment and Payment System – The Veterans Affairs Financial Services Center (VAFSC) uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/customer-campaigns/veteransaffairs/ to begin submitting electronic invoices, free of charge.

i. As of July 1, 2020, the VA10091 form has been eliminated and the VAFSC is requiring our vendors to update and add their information in the Customer Engagement Portal (CEP) at https://www.cep.fsc.va.gov/. This is for new vendors being added to FMS only.

j. For assistance setting up e-Invoice, the below information is provided:

* Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@Tungsten-Network.com

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov

7. FACILITY REQUIREMENTS: In addition to any other requirements set forth in this Contract, the Contractor, including its employees, agents, and subcontractors (collectively “the Contractor”), shall comply with the following facility requirements. Failure to comply with these requirements shall be considered a material breach of this Contract and may be a violation of Federal law resulting in charges answerable in the United States District Court.

a. Contractor is responsible to follow all on site facility policies

b. All VA property is considered Federal property and all Federal laws are applicable.

c. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

d. All VA facilities are drug free. Possession of drugs, to include Marijuana and all Marijuana bi-products are prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

e. All contractor personnel are required to adhere to all VA rules and regulations.

f. Smoking is prohibited on the entire campus, both inside and outside the VA Facility

g. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

h. VHA DIRECTIVE 1192: This Veterans Health Administration (VHA) directive establishes policy and provides guidance for the prevention of seasonal influenza in VHA facilities through the vaccination or masking of health care personnel (HCP). AUTHORITY: Title 38 United States Code (U.S.C.) 7301(b), 7318(b). Contractor is responsible in ensuring that all aspects of this directive are implemented, including providing face masks and influenza vaccines for all employees working at a VA facility.

8. SECURITY & PRIVACY CONTROL:

The Authorization & Accreditation (A&A) requirements of VHA Handbook 6500.6 do not apply to this requirement, therefore, a Security Accreditation Package is not required. No A&A or MOU/ISA is required. Sensitive information exposure as part of this contract involves applicable security controls within the facility as part of the VA Information Security If there are any questions related to privacy, please have a member of your staff contact the VA Privacy Service at (202) 461-6309. If there are any questions related to the information security, please have a member of your staff contact the Office of Cyber Security at (304) 262-7733.

Badging Contractors shall comply with policy and directive 0735 and in coordination with the COR or facility POC.

9. Records Management:

A. Applicability This clause applies to all Contractors whose employees create, work with, or otherwise handle Federal records, as defined in Section B, regardless of the medium in which the record exists.

B. Definitions “Federal record” as defined in 44 U.S.C. § 3301, includes all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the United States Government or because of the informational value of data in them.

The term Federal record:

1. includes [Agency] records;

2. does not include personal materials;

3. applies to records created, received, or maintained by Contractors pursuant to their [Agency] contract;

4. may include deliverables and documentation associated with deliverables.

C. Requirements

1. Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. chs. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.

2. In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.

3. In accordance with 36 CFR 1222.32, Contractor shall maintain all records created for Government use or created in the course of performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.

4. [Agency] and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of [Agency] or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report to [Agency]. The agency must report promptly to NARA in accordance with 36 CFR 1230.

5. The Contractor shall immediately notify the appropriate Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records, or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in the [contract vehicle]. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government’s behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to [Agency] control or the Contractor must hold it until otherwise directed. Items returned to the Government shall be hand carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in the [contract vehicle]. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).

6. The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The Contractor (and any sub-contractor) is required to abide by Government and [Agency] guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.

7. The Contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with [Agency] policy.

8. The Contractor shall not create or maintain any records containing any non-public [Agency] information that are not specifically tied to or authorized by the contract.

9. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the Freedom of Information Act.

10. The [Agency] owns the rights to all data and records produced as part of this contract. All deliverables under the contract are the property of the U.S. Government for which [Agency] shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any Contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227-20.

11. Training. All Contractor employees assigned to this contract who create, work with, or otherwise handle records are required to take [Agency]-provided records management training. The Contractor is responsible for confirming training has been completed according to agency policies, including initial training and any annual or refresher training. [Note: To the extent an agency requires contractors to complete records management training, the agency must provide the training to the contractor.] D. Flow down of requirements to subcontractors

1. The Contractor shall incorporate the substance of this clause, its terms and requirements including this paragraph, in all subcontracts under this [contract vehicle], and require written subcontractor acknowledgment of same

2. Violation by a subcontractor of any provision set forth in this clause will be attributed to the Contractor.

B.2 STATEMENT OF WORK

1. GENERAL:

1.1. The Oscar G. Johnson VA Medical Center in Iron Mountain, MI require Parking Services. These services are meant to alleviate parking problems, general congestion, and to improve patient service. Based on current operations, the estimated number of vehicles that the Contractor shall be required to park and/or provide assistance in parking are as follows: VA Iron Mountain, MI - approximately 50 vehicles per day. It is understood that the number of vehicles indicated herein are estimated quantities and will fluctuate during the contract period.

2. PLACE OF PERFORMANCE:

Oscar G. Johnson VA Medical Center 325 East H Street Iron Mountain, MI 49801

3. PERIOD OF PERFORMANCE:

Services shall commence on August 1, 2026, and shall end on July 31, 2027. This contract shall include four (4) twelve-month option renewal periods as specified in the Price Schedule. The exercise of these option periods will be completed at the discretion of the Government.

4. SPECIFIC TASKS:

4.1. The contractor shall provide all labor, material and/or equipment, supervision, and incidental services that are required to successfully provide parking services for all VA patients. The Contractor shall perform all services in accordance with industry standards as well as all schedules, terms, and conditions defined in this contract.

4.2. The Contractor shall include ticketing, securing keys, providing cones, and other supplies and/or professional materials, necessary or incidental to managing and performing Parking services. Contractor shall park, deliver, and/or direct certain vehicles to and from the Parking Service greeting area. Location of any Contractor furnished equipment shall be approved by the Contracting Officer’s Representative (COR), prior to the commencement of services.

5. PARKING SPACES:

5.1. The Contractor shall use the parking spaces available as follows: Approximately 20 spaces in the Hospital Parking Facility, as directed by VA COR. These spaces shall be dedicated for Parking Services vehicles. In the event these spaces become filled to capacity, the Contractor shall park vehicles in other spaces available in the parking facility, or adjacent surface lot, as directed by the COR.

5.2. Prior to the end of the workday, the parking services contractor shall move any remaining parking services-parked vehicles to the parking services stalls closest, as directed by COR.

5.3. This lot is located on the VA property. All Fire lanes shall be kept clear at all times in accordance with all applicable laws and policies.

6. CONTRACTOR’S RESPONSIBILITIES:

6.1. The Contractor shall provide parking services except for those vehicles requesting self-parking. Parking Services shall be limited to VA patients only at this time. The Contractor Shall allow handicapped Veterans access to the patient entrance before parking the car. The Contractor shall greet every vehicle that presents itself to the Parking Service area excluding: buses, VA transportation vehicles dropping off or picking up patients, vendors or Contractors conducting business at the VA Medical Center, and VA employees.

6.2. The Contractor shall give the driver a claim check and park the car in a space based on the length of stay or direct the driver to a spot for self-parking. Contractor employees shall be able to safely park vehicles with either automatic or manual (standard) transmission.

6.3. The Contractor shall manage the Parking Service designated parking area to maximize space availability and facilitate smooth operations. The Contractor shall lock and secure all Contractor parked vehicles. The Contractor shall secure all keys in an appropriately secured booth in the parking services area. The Parking Service booth shall be provided by the Contractor to the Government. When a patron returns for their vehicle and provides the contractor with their claim check; the contractor shall deliver the vehicle promptly and position the vehicle for easy departing. Contractor is responsible for any lost keys and damage to any of the vehicles as further defined herein.

6.4. The Contractor shall screen all potential users of the parking services and shall not provide such services to employees, volunteers, and vendors. Contractor shall direct vehicles that will be self-parked to an appropriate parking location identified by the VA. Compliance shall be monitored by the VA Police and shall be consulted for proper parking of vehicles in accordance with facilities parking policy (MCP 07-2). Contractor Employees are strictly prohibited from accepting tips, gifts, or gratuities.

6.5. The Contractor shall control and monitor designated parking areas. In the event of any emergency or if an individual requires assistance (i.e. injured or stranded persons) the Contractor shall immediately notify the VA Police of the situation. In the event of such emergency the VA Police may provide a communication device to be used for communication between the Contractor and the VA Police. Once the emergency is over the Contractor shall promptly return any communication device provided to the VA police. The Contractor’s supervisor shall be responsible to report any violations or safety incidents noted during the performance of their duties to the VA Police. The Contractor shall also report such incidents in the required monthly report.

6.6. The Contractor shall turn over keys of any vehicles still on the premises after the hours of operation in section 7.1 to the Administrative Office of the Day (AOD), in Room 1302. The contractor shall provide details as to the exact location of where the remaining vehicles are located. Owners of these vehicles shall pick up their keys at the AOD.

6.7. Persons driving buses or large vans shall be permitted to park their own vehicles in the area deemed to be most convenient and practical to the parking operations, as determined by the Contractor’s employee. Person’s driving motorcycles shall be permitted to park their own motorcycle in the identified motorcycle reserved parking area.

6.8. The Contractor shall ensure that all parking employees are trained in providing excellent customer service and demonstrate courtesy, kindness, and a caring demeanor. Contractor employees shall always treat all parking patrons courteously and with respect. The Contractor shall maintain the appearance of the entrance by sweeping the area and keeping it clear of any trash and debris generated by the Contractor. Contractor Employees shall drive safely, paying attention to pedestrian traffic, and follow all speed limits and traffic signs on VA grounds. The contractor will be subject to fines and penalties under VA regulations 1.218(b) by VA police if caught violating such offenses. Contractor shall report all contraband found during their duties to the VA Police for further investigation. At no time will the contractor attempt to collect any type of alcoholic beverages, drugs, or firearms from any person or vehicle they come into contact with.

6.9. Contractor employees are prohibited from assisting parking patrons getting in and out of their vehicles. If a Veteran requires assistance, the Contractor employee shall immediately contact the AOD per Medical Center Directive (MCD) 11-3. All emergencies, including medical, shall be reported to VA Police by calling (911) from VA internal phone. Contractor employees shall assist parking patrons by removing wheelchairs and carts from their vehicles.

6.10. To maintain operational efficiency, at least two Contractor Employees shall be present on-site during operational hours. This requirement is mandatory to prevent any disruption to service and to ensure that Veteran’s needs are met promptly and effectively.

6.11. The Contractor shall designate a full-time supervisor that shall be on site during all hours of operation to handle any parking service concerns and incidents. Duties of the supervisor include but are not limited to customer relations, training, improving parking service, and coordinating all work and additional services with the COR. The Contractor’s supervisor shall report all incidents to the COR monthly. The contractor shall furnish the name of the supervisor to the COR. If this person is not present on site during the hours of operation, the Contractor shall designate another on-site employee as "acting" supervisor during the period of absence.

6.12. The VA shall provide snow removal services in the parking areas involved in this contract. The Contractor shall immediately notify the VA Boiler Plant (906-774-3300, x32250) of any areas that may pose a safety hazard to patients, employees, and visitors.

6.13. The Contractor shall not make alterations to the parking lot line striping. If line-striping changes are desired, the Contractor shall make a recommendation in writing to the COR. If the recommended changes are approved by the COR, the VA will accomplish the re-striping.

6.14. Contractor employees are permitted to park on site in designated contractor parking spaces, or as directed by VA COR, unless other arrangements are made by the facility COR. VA Police will monitor parking lot areas for proper parking and report back to the VA COR if Contractor employee is found in violation. The contractor will be subject to fines and penalties under VA regulations 1.218(b) by VA police if caught violating such parking offenses.

6.15. The VA may modify this statement of work when new construction projects, as yet undetermined, may impact the parking operations during the term of this contract.

6.16. The Contractor shall, at its sole cost and expense, perform a drug screen and criminal background check on all Contractor employees prior to any assignment at the medical center listed in this contract and provide a copy of the final results to the COR.

6.17. The Contractor shall agree to immediately replace or terminate any employee, if at the sole discretion of the VA, he/she poses a risk to the health or safety of any veteran, visitor or VA employee or if the COR determines the conduct of any Contractor employee interferes with the business or operations of the VA Medical Centers. This includes any contractor employee who does not comply with orientation requirements and/or meet and maintain competency requirements for the work being performed.

7. HOURS OF OPERATION:

7.1. Hours of operations are 7:00 am to 5:00 pm Monday through Friday, excluding Federal Holidays listed in section 7.2. If the President of the United States declares any other day a holiday or by executive action closes any medical center, the COR shall determine if parking services shall be needed.

7.2. Federal Holidays observed by the medical center are:

Independence Day 4th of July

7.3 When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S. Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday.

8 CONTRACTOR/PROVIDED EQUIPMENT/SUPPLIES:

8.1 Contractor shall furnish all required supplies, materials, signage, and any necessary equipment required to perform the services defined herein as follows:

· A locking key cabinet(s) and/or booth and ticket dispenser(s) to be located in the parking service area. The Contractor shall obtain permission from the COR for the exact location of the contractor’s cabinet(s) and/or booth.

· All signs required for operations, furnish claim checks, and any communication devices necessary to communicate between contractor employees. The Contractor shall also provide all cones, operational supplies, and other items as necessary to facilitate Parking Services. All such supplies shall be approved by the COR prior to commencement of services. The Contractor shall set-up the Parking Service parking signs each morning of operation and removes them at the end of each day. The Contractor shall furnish and prominently display a “NO TIPPING” sign (Contractor’s employees are restricted from accepting tips of any kind. This shall be strictly enforced by the VA.)

· Uniforms to all employees working under this contract. Uniforms shall display the Contractor’s company name and the employees name and shall be visible on the most outer layer of clothing. The Contractor shall ensure that uniforms are cleaned and pressed and worn at all times by the Employees during performance of contract duties.

8.2 The VA and the Contractor shall agree on all items in section 8 to include signage and uniforms at the pre-orientation meeting referenced in Section 11. Any changes to approved items shall be approved by the COR prior to implementation.

9 PERFORMANCE STANDARDS:

PERFORMANCE STANDARDS REQUIREMENTS SUMMARY MATRIX

Indicators Performance Standards

(see paragraph 9.1)

If all performance standards are met the contractor can create a draft of its own performance evaluation in the Contractors Performance Assessment Reporting System (CPARS).

VA shall make edits to ensure accuracy and completeness.

(see paragraph 9.1)

If all performance standards are met the contractor can create a draft of its own performance evaluation in the Contractors Performance Assessment Reporting System (CPARS).

VA shall make edits to ensure accuracy and completeness.

VA shall make edits to ensure accuracy and completeness.

(see paragraph 6.10)

VA shall make edits to ensure accuracy and completeness.

9.1 The Contractor shall employ the parking service practices as needed to ensure an efficient operation, taking into consideration the busiest days and hours when establishing work schedules. In most instances, an efficient operation is defined as follows:

· Parking Service employees greet patients and visitors within 10 minutes of arrival 85% of the time.

· Parking Service employees retrieve parked vehicles and bring them to the main circle parking area within 10 minutes of request for departure 85% of the time.

9.2 The COR shall make quarterly inspections to ensure that the Contractor is in compliance. Any increase in numbers of Contractor employees necessary in order to meet the requirement that waiting time not exceed those listed shall be provided at no additional cost to the Government. The COR shall periodically audit the Contractor’s ability to manage the traffic flow to assure that the Contractor is putting the Veteran first and is providing a safe and efficient operation.

9.3 Quarterly, Contractor performance will be compared to contract standards and acceptable quality levels as outlined in the Performance Requirements Summary. If performance in any required service exceeds the acceptable quality level for at least three (3) quarters out of one (1) year, the Contractor will be allowed to write its own performance evaluation for the government’s Contractors Performance Assessment Reporting System (CPARS).

9.4 The COR shall be responsible for monitoring the Contractor's performance. Performance deficiencies or poor performance identified during the term of the contract shall be documented by the COR, reported to the Contractor and to the Contracting Officer who may take corrective measures the contractor.

10 TRAINING/LICENSES/QUALIFICATIONS:

10.1 The medical center shall provide orientation and training on VA policies and procedures. All Contractor employees are required to attend a facility orientation program on safety, health, and emergency procedures at the medical center. This training will be scheduled at the post award meeting for a mutually agreed upon date.

10.2 The medical center shall provide site specific training on patient mobility assist, Code Blue, Dementia, etc., which all Contractor employees are required to attend. This training will initially be scheduled at a post award meeting on a mutually agreed upon date and for all new parking employees. Training will be required on an annual basis.

10.3 The Contractor shall ensure their employees working on this contract are fully trained, insured, and completely competent to perform the required services. Contractor shall provide the COR with copies of all training documents that establishes the employees competence to perform required duties at their assigned medical center.

10.4 When changes in contractor employees are approved in accordance with the contract, the contractor shall provide the COR with evidence of orientation, a current competency assessment, and current performance evaluation that supports the requirements described above.

11 PRE-WORK ORIENTATION:

11.1 Contractor shall attend a pre-work orientation meeting prior to the commencement of work on site. The VA shall schedule this meeting, and it shall at a minimum include discussion of the following topics:

· Fire and Safety Procedures

· Disaster Procedures

· Medical protocols to be used by parking service contractor employees (i.e., procedures for medical emergencies).

· Use of 9-1-1

· Reporting of accidents, thefts, and other parking related incidents

· Contractor’s appearance including Uniforms

· Fire Lanes

· Misc. items

· Privacy

11.2 The Contractor shall ensure that Contractor employees coming to the work site receive the information required above. Employees of the Contractor shall be required to adhere to all VA rules and regulations and perform in accordance with the Performance Standards in section 9 of this contract.

11.3 The contractor shall complete all required items outlined in the contract and have employees report for work no later than sixty (60) calendar days of award.

12 CLAIMS/DAMAGES:

12.1 The Contractor is responsible for any claims of damage or missing/stolen property involving customer’s vehicles. The VA assumes no responsibility for any damage to a patron’s vehicle caused during the performance of the Contractor’s services or for any such claims. Contractor shall be held solely responsible for lost keys and any costs associated with same. All customer claims shall be directed to and handled by the contractor supervisor who shall immediately notify the COR. Corrective actions to resolve all claims shall commence immediately. The Contractor shall use its best efforts to ensure that its insurer settles all claims as expeditiously as possible.

12.2 The Contractor must provide the Contracting Officer a valid insurance certificate(s) evidencing the required minimum coverages prior to commencing work under this contract. The Contractor shall also name the Department of Veterans Affairs as an additional insured on the above and the insurance shall be maintained during the entire performance of the contract. The policy is to provide that the VAMC shall be notified at least thirty (30) days prior to any cancellation or reduction of coverage. As noted herein, the Contractor is responsible for any and all claims for damages caused during the performance of the Contractor’s services.

13 REPORTS:

13.1 The Contractor shall submit monthly reports to the COR within five (5) calendar days of month's end. Reports to the COR shall be either emailed or hand delivered. At a minimum the reports shall include the following: (1) A summary of the number of contractor parked vehicles by date and sorted by morning and afternoon, (2) A final summary sheet that includes the total number of vehicles from all lots used for parking services, (3) The number and date of any unusual events - the Contractor shall include any incidences of accidents or special situations with patients, visitors, VA employees, or VA volunteers, and (4) Reports or incidences in which the assistance of the VA Police was requested.

13.2 The Reports shall be legible, and easy to understand. Reports shall be signed by the Supervisor and/or authorized representative of the Contractor. Contractor may provide for approval a sample of the types of report forms used on similar projects.

14 SPECIAL EVENTS

14.1 The Contractor shall be notified in advance of any special events which might cause parking problems because of additional patients, patrons, or visitors to the medical center. Contractors shall be required to adjust the level of parking employees to accommodate the workload or extra vehicle volume.

B.3 PRICE SCHEDULE

ITEM INFORMATION

Parking Services as defined in the Statement of Work Contract Period: Base POP Begin: 08-01-2026 POP End: 07-31-2027 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services as defined in the Statement of Work Contract Period: Option 1 POP Begin: 08-01-2027 POP End: 07-31-2028 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services as defined in the Statement of Work Contract Period: Option 2 POP Begin: 08-01-2028 POP End: 07-31-2029 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services as defined in the Statement of Work Contract Period: Option 3 POP Begin: 08-01-2029 POP End: 07-31-2030 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services as defined in the Statement of Work Contract Period: Option 4 POP Begin: 08-01-2030 POP End: 07-31-2031 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

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SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor…