36C25224Q0063.docx

36C25224Q0063 The contractor shall provide all labor, materials, supplies, equipment, and management/supervision needed to provide janitorial/custodial services at the Jesse Brown VA Medical Center located in Chicago, Illinois per Performance Work Statement. All services shall be performed in accordance with the Performance Work Statement.

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1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a.

PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE

ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26.

TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR

52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE.

CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF

CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT

USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

None 36C25224Q0063 01-08-2024 Biermann,Dustin 414-844-4800 01-22-2024

4:00PM

CST

Department of Veterans Affairs

GLAC (69D)

115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 X X 561720 $22 Million N/A X Jesse Brown VA Medical Center 820 S Damen Avenue Chicago IL 60612-4223 Department of Veterans Affairs

GLAC-MILWAUKEE (69D)

Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page

CONTRACTOR SHALL PROVIDE ALL LABOR, MATERIALS, SUPPLIES,

EQUIPMENT, AND MANAGEMENT AND SUPERVISION NEEDED TO PROVIDE

JANITORIAL/CUSTODIAL SERVICES AT THE JESSE BROWN VAMC

LOCATED IN CHICAGO, IL. ALL SERVICES SHALL BE PERFORMED

IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT.

SERVICE CONTRACT LABOR STANDARDS APPLY - DEPARTMENT OF LABOR

(DOL) WAGE

DETERMINATION 2015-5017 (REV-24) DATED 7/7/2023

CONTRACTING POINT OF CONTACT:

DUSTIN BIERMANN (CONTRACT SPECIALIST)

DUSTIN.BIERMANN@VA.GOV

GREAT LAKES ACQUISITION CENTER

115 SOUTH 84TH STREET, SUITE 101

MILWAUKEE, WI 53214

414-844-4800 See CONTINUATION Page 537-3640162-6075-856100-2542 010050192 X x Susan Pasholk Contracting Officer Page 1 of

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

CONTRACTOR NAME _____________________________________

ADDRESS ________________________________________________

CITY-STATE-ZIP __________________________________________

POINT OF CONTACT/TITLE ________________________________

SAM UEI NO. ____________________________________________

CAGE CODE _____________________________________________

CONTRACTOR’S PAST PERFORMANCE POINT OF CONTACT

(IF DIFFERENT THAN ABOVE):

NAME: __________________________________________

EMAIL ADDRESS:_________________________________

b. GOVERNMENT: Dustin Biermann – Contract Specialist

CONTRACTING OFFICE CODE: 36C252

MILWAUKEE WI 53214

2. ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 12 Acquisition of Commercial Items and FAR Part 13 Simplified Acquisition Procedures. FAR Part 15 will not be used. The procedures in Part 12 used in conjunction with Part 13 allow the Government to procure services resembling those in the commercial marketplace and streamline the procurement process. From this RFQ, the Government intends to award a firm fixed price contract where the contractor provides a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract. (Note: The terms “offeror” and “quoter” are both used in this Solicitation. For the purposes of this Solicitation, these terms are interchangeable; there is no difference in meaning between the two.)

3. SET-ASIDE (If any): See box 10 of STANDARD FORM 1449

4. SOLICITATION TIMELINE SUMMARY:

A. SITE VISIT:

It is strongly suggested and expected that the offeror inspect the campus to be serviced to fully understand the nature of the work and the conditions under which the work is to be performed. In no case shall failure to inspect the campus constitute grounds for a claim after contract award.

SITE VISIT IS SCHEDULED FOR THURSDAY, JANUARY 11, 2024, AT 9:30 AM LOCAL TIME. ALL INTERESTED PARTIES TO MEET COR ANTOINETTE BYRD (312-569-7147) AT THE OGDEN (BED TOWER) INFORMATION DESK.

B. RFQ QUESTIONS:

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question-and-answer requests must be submitted in a written form via e-mail to the Contracting Officer Dustin.Biermann@va.gov no later than January 16, 2024, AT NOON LOCAL TIME. Contracting will issue a consolidated response via solicitation amendment to https://sam.gov Contract Opportunities within 3 business days to all parties.

C. SOLICITATION CLOSES/QUOTES DUE:

See box 8 of STANDARD FORM 1449 or most recent Amendment.

D. SUBMISSION OF QUOTE:

See 52.212-1 Instructions to Offerors—Commercial Products and Commercial Services and addendum for specific instructions to offerors.

5. CONTRACTING OFFICER AUTHORITY:

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

6. INVOICES:

a. All payments by the Government to the contractor will be made in accordance with: FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER – SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

b. Invoices shall be submitted monthly in arrears in accordance with: 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

c. Payments shall be made in arrears upon receipt of a properly prepared invoice

d. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests.

e. The VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877-489-6135 for Enrollment.

f. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten-Network.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

g. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

h. VA’s Electronic Invoice Presentment and Payment System – The Veterans Affairs Financial Services Center (VAFSC) uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/customer-campaigns/veteransaffairs/ to begin submitting electronic invoices, free of charge.

i. As of July 1, 2020, the VA10091 form has been eliminated and the VAFSC is requiring our vendors to update and add their information in the Customer Engagement Portal (CEP) at https://www.cep.fsc.va.gov/. This is for new vendors being added to FMS only.

j. For assistance setting up e-Invoice, the below information is provided:

* Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@Tungsten-Network.com

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov

7. FACILITY REQUIREMENTS: In addition to any other requirements set forth in this Contract, the Contractor, including its employees, agents, and subcontractors (collectively “the Contractor”), shall comply with the following facility requirements. Failure to comply with these requirements shall be considered a material breach of this Contract and may be a violation of Federal law resulting in charges answerable in the United States District Court.

a. Contractor is responsible to follow all on site facility policies

b. All VA property is considered Federal property and all Federal laws are applicable.

c. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

d. All VA facilities are drug free. Possession of drugs, to include Marijuana and all Marijuana bi-products are prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

e. All contractor personnel are required to adhere to all VA rules and regulations.

f. Smoking is prohibited on the entire campus, both inside and outside the VA Facility

g. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

h. VHA DIRECTIVE 1192: This Veterans Health Administration (VHA) directive establishes policy and provides guidance for the prevention of seasonal influenza in VHA facilities through the vaccination or masking of health care personnel (HCP). AUTHORITY: Title 38 United States Code (U.S.C.) 7301(b), 7318(b). Contractor is responsible in ensuring that all aspects of this directive are implemented, including providing face masks and influenza vaccines for all employees working at a VA facility.

8. SECURITY & PRIVACY CONTROL:

PIV Card:

Defined in VA Directive 0735 as: “Personal Identity Verification (PIV) Credential: An identification card that complies with FIPS 201 and related guidance that contains a photograph and stored identity information so that the claimed identity of the cardholder can be verified by another person or an automated process. PIV credentials are issued to persons requiring routine access to VA facilities or information systems.”

All contractor employees are subject to the same level of investigation as VA employees who have access to VA Sensitive Information. The level of background investigation commensurate with the level of access needed to perform in accordance with the statement of work is: Special Agreement Check (SAC). This requirement is applicable to all subcontractor personnel requiring the same access.

The current fees associated with background investigations are as follows:

The SAC fingerprints is $20. This fee is the responsibility of the Contractor and will be billed accordingly.

The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24 and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract. The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government:

(1) When no longer needed for contract performance.

(2) Upon completion of the Contractor employee’s employment.

(3) Upon contract completion or termination.

The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements.

It shall be the responsibility of the prime Contractor to return such identification to the VA.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

Janitorial Services for the Jesse Brown VAMC Contract Period: Base POP Begin: 04-01-2024 POP End: 03-31-2025 PRINCIPAL NAICS CODE: 561720 - Janitorial Services PRODUCT/SERVICE CODE: S201 - Housekeeping - Custodial Janitorial

Janitorial Services for the Jesse Brown VAMC Contract Period: Option 1 POP Begin: 04-01-2025 POP End: 03-31-2026

Janitorial Services for the Jesse Brown VAMC Contract Period: Option 2 POP Begin: 04-01-2026 POP End: 03-31-2027

Janitorial Services for the Jesse Brown VAMC Contract Period: Option 3 POP Begin: 04-01-2027 POP End: 03-31-2028

Janitorial Services for the Jesse Brown VAMC Contract Period: Option 4 POP Begin: 04-01-2028 POP End: 03-31-2029

36C25224Q0063

B.3 PERFORMANCE WORK STATEMENT

A. Description of Services. The purpose of this Contract is to provide janitorial services for the Jesse Brown VA Medical Center (“JBVAMC”), 820 S Damen Avenue, Chicago, Illinois 60612-3728. The Contractor shall provide the managerial, supervisory, administrative, direct, and overhead personnel necessary to perform the work specified in the contract, including the provision of all labor, transportation, equipment, and materials, except as specified herein as Government-furnished, to ensure that janitorial services are performed in a manner that shall maintain a satisfactory facility condition and present a clean, neat, and professional appearance. JBVAMC shall not exercise any supervision or control over the Contractor’s employees performing the services herein. Such employees shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

B. Period of Performance: April 1, 2024 to March 31, 2025, base plus 4 option years.

C. Contracted cleaning areas:

1. Building/Floors to be Cleaned:

a. Taylor Pavilion Floors 2-5

b. Ogden Pavilion Floors 1-6

c. The total area to be cleaned is approximately 288,944 square feet.

2. Areas to be Cleaned: Areas to be cleaned in the buildings/floors noted above include, without limitation:

a. Exam Rooms

b. Restrooms

c. Waiting Areas

d. Walls

e. Doors and Door Kickplates

f. Chairs and Seating

g. Miscellaneous Furniture

h. Hallways and Lobbies

i. Elevators and Doors

j. Reception Areas

k. Offices

l. Hard Surface and Carpeted Floor Care

m. Housekeeping Aide Closets

n. Heat Convectors, Radiators and Vents

o. Public Areas

p. Shower Areas

q. Sinks

r. Stairwells and Handrails

s. Windows and Sills

t. Corridors

u. Entryways

v. Administration Areas

w. Break Rooms

x. Ice Machines and Water Dispensing Units

y. Drinking Fountains

z. Light Fixtures

D. Cleaning Services. The Contractor shall perform all cleaning services set forth below. The Contractor shall notify the COR as soon as practicable if any of the cleaning standards set forth below cannot be met.

1. Cleaning Techniques:

a. Aseptic Cleaning Techniques: The Contractor shall use aseptic cleaning techniques, defined as using practices and procedures to prevent contamination from pathogens in order to minimize the risk of infection, in the performance of this Contract.

b. When directed to clean “as needed,” the Contractor shall clean the specified area using aseptic cleaning techniques to the point where it presents a uniform and clean appearance, free of spots, stains, and streaks.

2. Basic Cleaning Requirements.

a. Carpet Maintenance: Vacuum all carpeted areas in the corridors, elevators, offices, group rooms, and public areas. Furniture shall be moved for thorough cleaning and replaced after cleaning. Perform spot cleaning as required so that each carpeted area presents a uniform and clean appearance, free of spots and stains. Report any tears, burns, and raveling to the COR, EMS Chief, or designated representative. In the event that vacuuming does not clean a carpet to an acceptable level, in the COR’s or EMS Chief’s sole judgment, the Contractor shall shampoo or steam clean the carpet, which shall be dry to the touch upon completion.

b. Floor maintenance (non-carpeted):

i. Wet-mop all accessible areas, including corners and abutments, using a Micro-Fiber Mopping System and a neutral floor cleaner to mop. Remove any splash-marks or streaks on furniture, walls, baseboards, etc. Isolation-room cleaning shall include disinfecting floors using a flat microfiber system.

ii. The Contractor shall not mop wood or carpeted floors.

iii. Use string mops in case of large spills. When string mops are required, a double- bucket mopping process shall be used.

iv. Sweep, dust, and damp-mop hard-surfaced, resilient flooring to include normal traffic areas, group rooms, and restrooms, including all corners. The floors shall be swept, dusted, and damp-mopped using a treated or dust-free method/mop. Tilt or move chairs, trash receptacles, and other easily movable items to clean underneath, returning items to their original position.

c. Door and Doorjambs: Perform spot cleaning by damp-wiping and polishing unpainted metal doors, washable surfaces of walls, partitions, doors and fixtures, and handrails; sanitize as needed. Polish the metal (brass, aluminum, stainless steel, etc.) on doors, push bars, and the kick-plates.

d. Ducts, Light Fixtures, Vents, and Louvers: These areas are to be cleaned and vacuumed as needed to ensure they are free of dust and dirt.

e. Elevators: Clean all interior surfaces, including doors, metal thresholds, tracks, fans, and walls.

f. Entrance Areas: Sweep landing, steps, sidewalk of front entrance area; clean the walk-off mats, hosing as required and removing standing water. Clean all glass partitions, interior and exterior glass doors, display cases, directory boards, and draft-shields on windows, mirrors, and adjacent trim; glass shall be cleaned to a streak-free finish. Damp-mop the entrance and lobby floors during inclement weather. Empty the trash containers located inside and outside of entrances.

g. Dusting: Dust all horizontal surfaces, furniture, machinery/equipment, shelves, windowsills, ledges, handrails, molding, and pictures/frames. Use a dusting technique to minimize airborne dust.

h. Furniture: Vacuum upholstered furniture, spot-cleaning as required so that the furniture presents a uniform and clean appearance, free of spots and stains.

i. Stairwells: Sweep, dust, and mop as needed. Ensure lamps, vents, ceilings, and walls are free of cobwebs, dust, debris, and insects.

j. Walls: Dust and spot-clean walls as needed.

k. Blinds/Shades/Drapes: Vacuum, dust, and damp-clean as needed; vacuum drapes in place.

l. Windows: Clean the interior of all windows within reach; dust/damp-wipe windowsills and sashes.

m. Laundry: Collect all soiled linen daily and place in designated soiled linen storage until items are picked up by laundry distribution personnel.

n. Water Fountains: Empty, rinse, and sanitize drinking fountains, water coolers, and the hot/cold water dispensers using aseptic cleaning techniques.

o. Loading Dock: Sweep and hose off loading dock area as needed.

p. Restrooms:

i. Clean and sanitize sinks, urinals, and toilets.

ii. Maintain the floor traps odor-free.

iii. Sweep and wet-mop the floors daily, spray-buff as required. Ensure that a uniform coating of non-skid floor finish is applied; remove any excess floor-finish solutions.

iv. Damp-wipe walls, doors, partitions, mirrors, shelving, window frames and sills. Ensure use of aseptic cleaning techniques for the surfaces of all partitions, stalls, toilet bowls, urinals, lavatories, showers, dispensers, and any other surface within the restroom.

v. Damp-wipe and polish chrome fixtures.

vi. Descale toilet bowls and urinals.

vii. Empty, clean, disinfect, and re-line all sanitary napkin and waste receptacles.

viii. Ensure restrooms are stocked sufficiently so that supplies, including soap dispensers, paper towels, and toilet paper, do not run out. Supplies shall be stored in designated areas and shall be kept up off the surface of floors. No overstocking is allowed. If supplies run out prior to the next service date, the Contractor shall refill within 24 hours of notification.

q. Trash/Waste:

i. Trash Removal: Empty all trash receptacles and deposit the contents at established collection sites/holding areas.

ii. Regulated Medical Waste (RMW): “Red Bag” Biohazardous Waste: All receptacles lined with “Red Bags” (plastic bags containing biohazardous medical waste material) shall be serviced. Pick up the Red Bag waste and deposit it in specially designated, locked “infectious waste” bins or designated holding areas in a safe and timely manner, in accordance with established standards and procedures. NOTE: Red Bags shall not be used for any other purpose except for biohazardous medical waste. Under no circumstances shall Red Bag waste be comingled with any other types of trash/waste.

iii. Recyclables: Empty all recyclable collection receptacles and deposit the contents at established collection sites/holding areas.

iv. Trash and Recyclables Containers: Clean the exterior of all trash and recyclables containers, ensuring that each container is free of dirt, debris, and all substances.

3. Noninterference with Facility Functions:

a. The Contractor shall perform its services under this Contract in a manner that does not interfere with the facility’s functions, including maintaining all tools and equipment in an orderly fashion and cleaning the work area at the conclusion of a service visit.

b. Housekeeping carts shall not be left unattended or parked in public areas where they could cause an obstruction, such as doorways or blocking handrails.

c. Wet floor signs shall be used to designate wet areas on the floor and removed when the floor is dry. Signs shall be placed so as not to be an obstruction or otherwise pose a hazard.

d. Employees shall not use Government telephones for personal reasons.

E. Staffing.

1. Shifts: The Contractor shall provide two (2) shifts, in accordance with the Scheduling requirements set forth below, as follows:

a. The Day Shift shall be comprised of no less than five (5) employees, not including the supervisor.

b. The Evening Shift shall be comprised of no less than fifteen (15) employees, not including the supervisor.

c. The Contractor shall provide substitute workers in the event a regularly scheduled employee is unable to make their shift so that the staffing levels meet the minimums set forth in this subparagraph.

2. Contractor Supervisor: The Contractor shall provide at least one supervisor responsible for oversight of all Contractor personnel on any day that the Contractor is on-site at JBVAMC performing services under this Contract. The name and telephone number of the supervisor shall be provided to the COR prior to the commencement of services, and the COR shall be notified of any changes in the designation of the supervisor. While on-site, the supervisor shall respond to a telephone call from the COR or EMS Chief within fifteen (15) minutes.

3. Employee Requirements: The Contractor shall ensure that the employees performing services under this Contract meet the following requirements:

a. All employees are fully trained, completely competent, and otherwise meet all legal requirements for performing these services at a Federal Government facility, including all training recommended or mandated by the Centers for Disease Control and Prevention (CDC), the Occupational Safety and Health Administration (OSHA), The Joint Commission, and the Veterans Health Administration prior to beginning any work on-site. The Contractor shall maintain records of employee training and shall notify the COR at least 30 days prior to when annual employee training is due. The Contractor shall provide certification of annual training for each employee.

b. All employees are physically and medically able to perform services under this Contract, to include the following: ability to lift 20 pounds; prolonged standing and walking; frequent bending at the waist; vaccinated for Hepatitis B or a letter of declination filed with the Contractor; and a negative screening for tuberculosis. These requirements are cumulative to every other requirement set forth elsewhere in this Contract.

c. All employees shall have a clear criminal record, which means no felony convictions, or misdemeanor convictions for assaultive behavior or crimes of moral turpitude.

d. All employees shall be able to effectively communicate in English – speaking, reading, and writing. The purpose of this requirement is to ensure that all employees are able to understand any alerts or warnings, oral and written, issued by the facility.

e. All employees shall be healthy when performing services under this Contract; sick employees shall not report to work or shall depart the facility if becoming sick at work.

4. Employee Uniforms: The Contractor shall provide a standard custodial-type uniform to its employees that is easily recognizable and clearly distinguishes them as Contractor employees. Uniforms shall: present a neat, distinctive appearance; be clean and maintained in good repair; and be worn as designed by the manufacturer. A standard custodial uniform is a collared work- shirt (button-down or polo style), pants or skirt of twill or similar material, and footwear that covers the entire foot for safety purposes. Contractor employees shall not wear hats. Employees shall wear their Government-issued identification badges so that it is clearly visible on the front of their uniform.

F. Scheduling: All the services provided under this Contract shall be performed daily, Monday through Friday. No work shall occur on Federal Holidays. Work shall begin no earlier than 7:00 a.m. Local Time and shall be completed no later than 11:30 p.m. The Day Shift is 7:00 a.m. to 3:30 p.m., and the Night Shift is 3:00 p.m. to 11:30 p.m., Local Time. The Contractor shall provide a proposed work schedule to the COR and EMS Chief within five (5) calendar days from receipt of award of this Contract, such schedule to include the names of all employees and supervisors assigned to a particular day/shift. Federal Holidays include:

1. New Year’s Day;

2. Birthday of Martin Luther King, Jr.;

3. President’s Day;

4. Memorial Day;

5. Juneteenth National Independence Day;

6. Independence Day;

7. Labor Day;

8. Columbus Day/Indigenous People’s Day;

9. Veterans Day;

10. Thanksgiving Day;

11. Christmas Day; and

12. Any other day declared a Federal Holiday by Presidential Proclamation.

G. Contractor’s Quality Control Plan. The Contractor shall establish and maintain a complete quality control program to ensure the requirements of the Contract are met. One copy of the Contractor’s Quality Control Plan shall be provided to the COR and EMS Chief within fifteen (15) calendar days after contract award. The Contractor shall provide updated copies as changes occur. The Quality Control Plan shall include at a minimum:

1. An inspection system covering the required services. The plan shall specify the areas to be inspected on either a scheduled or unscheduled basis and how often inspections shall be accomplished.

2. Methods for identifying and preventing deficiencies, and how the Contractor shall prevent the level of performance from becoming unacceptable.

3. On-site records of all inspections conducted by the Contractor and necessary corrective action taken. These documents shall be made available to the COR and EMS Chief.

H. Materials and Supplies.

1. Materials/Supplies Provided by JBVAMC. The Contractor shall provide all materials/supplies necessary to execute the services under this Contract except for the following:

a. Lotion soap;

b. Hand lotion;

c. Plastic trash can liners;

d. Paper towel rolls for dispensers;

e. Coreless JRT toilet paper rolls;

f. Tampons, feminine napkins, and feminine napkin bins;

g. FDA/EPA-approved disinfectants for use in cleaning the facility;

h. Disposable microfiber mops and rags (Note: No cotton materials shall be used for cleaning.)

i. Buffers and floor pads; and

j. Gloves and masks.

2. Material Safety:

a. JBVAMC shall provide Material Safety Data Sheets (“MSDS”) to the Contractor for all chemicals to be used under this Contract. These MSDS shall be kept current.

b. All cleaning agents shall be kept in their original containers with legible labels.

c. The Contractor shall properly dispose of all chemicals after use.

d. All supplies shall be properly stored in janitorial closets, or other areas designated by the COR or EMS Chief.

3. Housekeeping Carts: The Contractor shall set up housekeeping carts per the JBVAMC standard SOP, as provided by the COR.

4. Janitorial Closets:

a. All designated janitorial closets shall be kept clean and orderly. No food or drink shall be stored in a janitorial closet.

b. Mop heads and bristles shall be stored clean free of debris.

c. Mop buckets, buckets, and miscellaneous containers shall be free of standing liquid and debris.

d. Cleaning chemicals shall be stored below five (5) feet from the floor and below any paper products. Supplies shall be stored in cabinets off the floor. Brooms and mops shall hang from wall-hooks.

e. Electrical equipment shall be in working order. No broken or unsafe equipment of any kind shall be stored in a janitorial closet.

f. The following are prohibited from use in janitorial closets: corrugated cardboard; wood shelving; and pallets.

I. Reporting Requirements. At the discretion of the COR, EMS Chief, or Contracting Officer, the Contractor shall be required to submit an ongoing report of services rendered under the terms of the Contract. The Contractor shall be required to submit a report that includes: (1) dates and times when services were performed; (2) a list of the areas where services were performed; (3) types of services and a brief description of the work performed; (4) any items damaged or other incidents; (5) the names of employees performing the services; (6) any other information deemed relevant to performance under this Contract by the COR or Contracting Officer.

J. On-Site Work Requirements.

1. Contractor Orientation/Training: The Contractor shall attend an orientation prior to beginning any work under this Contract, at the COR’s discretion. This orientation shall include the following topics: Contract terms and conditions; performance monitoring; badging procedures; safety; fire procedures; severe weather procedures; disease transmission; infection control; disaster procedures; and any other topic deemed necessary by the COR. At the COR’s discretion, the Contractor shall be responsible for providing some or all of this information/training to its employees, as directed by the COR.

2. Check-in/Check-out Requirements: The Contractor shall comply with all facility check-in and screening requirements. Upon successful completion of the facility’s check-in and screening process, the Contractor Supervisor shall check-in with the COR, or the COR’s designee, advising them of the nature and location of the work to be accomplished. The Contractor Supervisor shall check-out with the COR, or the COR’s designee, at the conclusion of such work, prior to departing the VA facility, advising them of the work completed and any problems/issues identified.

3. Building Security and Keys:

a. The Government shall provide the Contractor with keys to access the required rooms for services provided under this Contract. Access to restricted areas shall be provided to the Contractor by prior arrangements with the COR or EMS Chief. Except for keys issued to the supervisor, keys provided to other Contractor personnel shall not be removed from the premises. Keys shall not be duplicated or issued to any other individuals. All keys not issued for the performance of work being accomplished at the present time shall be secured or returned. The COR or EMS Chief shall perform an inventory of keys assigned to the Contractor at the end of the contract period or at any other time, in their sole discretion. Any keys lost by the Contractor shall be replaced by the Government, and the Contractor shall be charged the replacement value of the lost key. The Contractor shall also be responsible for any expense incurred for rekeying caused by the lost key. The Contractor shall notify the COR or EMS Chief of any lost or suspected lost key within 24 hours.

b. The Contractor shall not lend keys or open locked rooms or areas to permit entrance by persons other than the Contractor’s assigned staff. The Contractor shall be responsible for securing areas upon completion of duties. There shall be certain areas identified by the COR or EMS Chief in which Contractor personnel must immediately notify the COR, EMS Chief, and/or Security Personnel if a door is found unlocked.

c. When leaving a work area, Contractor personnel shall turn off lights if the area is unoccupied, unless otherwise directed by the COR or EMS Chief. The Contractor shall secure and lock the window(s) before leaving the area, and if there is difficulty securing the area, Contractor personnel shall immediately their supervisor, who shall immediately notify the COR or EMS Chief.

d. The Contractor shall comply with the security clearances or access controls imposed.

e. The Contractor shall turn in all lost articles found during the performance of duties to the COR or EMS Chief.

f. Engineering, IT, and telephone closets are restricted access. The Contractor shall not have keys to those areas and shall require an escort to those areas.

4. Conservation of Utilities: The Contractor shall instruct employees in utilities conservation practices, which shall include:

a. Employees shall not adjust any mechanical equipment controls for heating, ventilation, and air conditioning system unless otherwise directed by the COR or EMS Chief.

b. Employees shall turn off all water faucets and spigots when not in use.

5. Safety – Infection Control Risk Assessment (ICRA) Requirements: During the performance of this Contract, the Contractor shall follow all ICRA requirements, as set forth by the infection control staff.

6. Safety – OSHA Requirements: The Contractor shall comply with all OSHA and CDC requirements while performing work under this Contract at any VA facility, including without limitation: use of personal protective equipment; proper placement of caution signs; and providing the COR with all Material Safety Data Sheets, as applicable, prior to beginning any work under this Contract.

7. Photography: Photographs shall be taken on facility grounds only during the performance of the services provided under this Contract; photographs shall not be taken for any other reason. Photographs shall not contain any images or other personal information of patients, Government employees, or other contractor employees. Any violation of this policy is grounds for immediate revocation of that contractor employee’s access badge.

8. Legal/Professional Standards Compliance. All work performed under this Contract shall comply with all applicable laws, regulations, ordinances, rules, and professional standards, specifically including, but not limited to: the Centers for Disease Control and Prevention (CDC); the Occupational Safety and Health Administration (OSHA); the Environmental Protection Agency (EPA); the National Fire Protection Association (NFPA); the Food and Drug Administration (FDA); and The Joint Commission.

9. Protection of Government Property: The Contractor shall take care to protect persons and personal/Government property while on VA property, including removal of all trash and debris at the completion of any job, and otherwise keeping the work area clean at all times. The Contractor shall be liable for any injuries and/or damage caused by the Contractor, including its employees and agents (including any subcontractors), to include all reasonable costs for medical treatment and/or damage repair. Any injuries and/or damage caused by the Contractor shall immediately be reported to the COR.

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause.