S02 36C25026Q7575 RFQ Re-Issue.docx
DOCX document 256 KB Posted
- Solicitation number
- 36C25026Q7575
About this file
This document is a Request for Quote (RFQ) for valet parking services at the Chalmers P. Wylie VA Ambulatory Care Clinic (VAACC) in Columbus, Ohio. The Department of Veterans Affairs is seeking a service-disabled veteran-owned small business (SDVOSB) to provide valet parking from 7:00 AM to 5:00 PM, Monday through Friday, for a base year contract period of 11/1/2025 to 10/31/2026, with four additional one-year option periods through 10/31/2030.
The solicitation requires the contractor to provide all personnel, equipment, and management necessary to park vehicles for veteran patients and visitors, with specific requirements including securing keys, maintaining a professional appearance, and submitting monthly performance reports. The valet operation will use a government-provided prefabricated control booth located near the main entrance, with approximately 60 ground-level parking spaces. The estimated contract value is $47 million, and offerors must submit their proposals electronically by 1:00 PM EST on 8/29/2025, with questions due by 1:00 PM EST on 8/21/2025. The contract is set aside exclusively for certified service-disabled veteran-owned small businesses.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 36C25026Q7575 0002.docx | DOCX document | |
| 36C25026Q7575 0001.docx | DOCX document | |
| D.3 - Facility Parking Map.pdf | ||
| D.2 Statement of FAR 52.212-2 - Statement of DoL WD Compliance.docx | DOCX document | |
| 36C25026Q7575.docx | DOCX document | |
| D.4 - Historical Estimated Workload Data.pdf | ||
| D.1 WD 2015-4729 Rev 30.pdf |
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Text version
36C25026Q7575
PAGE 1 OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
UEI:
EFT:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
Re-Issued 8-26-2025 Robert Bolcavage None 08-29-2025 13:00
EDT
Department of Veterans Affairs Dayton VA Medical Center 3140 Governor’s Place Blvd. Suite 210 Kettering OH 45409-1337
X
812930 $47 Million
N/A
36C250
Chalmers P. Wylie VAACC
420 N. James Road
Columbus OH 43219
36C250 Network Contracting Office (NCO) 10 Department of Veterans Affairs
3140 Governors Place Blvd. Suite 210 Kettering OH 45409-1337
Financial Services Center Invoices To Be Submitted Electronically https://www.ob10.com/us/en/veterans-affairs// Invoice Setup Info Phone 877 353 9791 512 460 5429
See CONTINUATION Page The contractor shall provide all required labor, material supplies, equipment and supervision of contractor personnel necessary to perform valet support service for VA Ambulance
Care Center in Columbus, Ohio in accordance with the terms and
Conditions established within the RFQ
This solicitation shall be conducted in accordance with
FAR Subpart 13.5 and is anticipated to result in the award of firm-fixed price type contract as defined in FAR Subpart
16.202 (Firm-Fixed Price Contracts).
All offerors shall submit questions NLT 29 August 2025. See
Page 46 of this RFQ for instruction on asking questions.
See CONTINUATION Page
Table of Contents
| SECTION A | 1 |
| A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES | 1 |
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 3 |
| B.1 CONTRACT ADMINISTRATION DATA | 3 |
| B.2 PRICE/COST SCHEDULE | 3 |
| B.3 PERFORMANCE WORK STATEMENT | 5 |
| SECTION C - CONTRACT CLAUSES | 15 |
| C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023) | 15 |
| C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 20 |
| C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) | 20 |
| C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) | 20 |
| C.5 SUPPLEMENTAL INSURANCE REQUIREMENTS | 21 |
| C.6 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023) (DEVIATION) | 21 |
| C.7 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION) | 24 |
| C.8 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018) | 25 |
| C.9 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) | 26 |
| C.10 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (JAN 2025) (DEVIATION FEB 2025) | 27 |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 35 |
| SECTION E - SOLICITATION PROVISIONS | 36 |
| E.1 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023) | 36 |
| E.2 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (SEP 2023) | 36 |
| E.3 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 40 |
| E.4 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021) | 40 |
| E.5 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023) | 42 |
| E.6 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018) | 43 |
| E.7 52.233-2 SERVICE OF PROTEST (SEP 2006) | 44 |
| E.8 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018) | 45 |
| E.9 52.212-2 EVALUATION – SIMPLIFIED ACQUISTION PROCEDURES | 46 |
| E.10 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021) | 47 |
| E.11 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024) (DEVIATION FEB 2025) | 48 |
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR:
b. GOVERNMENT: Contracting Officer 36C250
Dayton VA Medical Center 3140 Governor’s Place Blvd. Suite 210 Kettering OH 45409-1337
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
| [X] |
| 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or |
| [X] |
| 52.232-36, Payment by Third Party |
3. INVOICES: Invoices shall be submitted in arrears:
| a. Quarterly | [] |
| b. Semi-Annually | [] |
| c. Other | [X] Bi-Monthly |
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO |
| DATE |
B.2 PRICE/COST SCHEDULE
ITEM INFORMATION
| ITEM NUMBER |
| DESCRIPTION OF SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
12.00
Mo
PROVIDE VALET PARKING SERVICES AT CHALMERS P. WYLIE (COLUMBUS) VA ACC FACILITY. EXERCISE CONTRACT BASE YEAR.
Contract Period: Base
POP Begin: 11-01-2025 POP End: 10-31-2026 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities
PROVIDE VALET PARKING SERVICES AT CHALMERS P. WYLIE (COLUMBUS) VA ACC FACILITY. EXERCISE CONTRACT OPTION YEAR 1.
Contract Period: Option 1
POP Begin: 11-01-2026 POP End: 10-31-2027
PROVIDE VALET PARKING SERVICES AT CHALMERS P. WYLIE (COLUMBUS) VA ACC FACILITY. EXERCISE CONTRACT OPTION YEAR 2.
Contract Period: Option 2
POP Begin: 11-01-2027 POP End: 10-31-2028
PROVIDE VALET PARKING SERVICES AT CHALMERS P. WYLIE (COLUMBUS) VA ACC FACILITY. EXERCISE CONTRACT OPTION YEAR 3.
Contract Period: Option 3
POP Begin: 11-01-2028 POP End: 10-31-2029
| 12.00 |
| Mo |
| __________________ |
| __________________ |
PROVIDE VALET PARKING SERVICES AT CHALMERS P. WYLIE (COLUMBUS) VA ACC FACILITY. EXERCISE CONTRACT OPTION YEAR 4.
Contract Period: Option 4
POP Begin: 11-01-2029 POP End: 10-31-2030
GRAND TOTAL
B.3 PERFORMANCE WORK STATEMENT
PERFORMANCE WORK STATEMENT (PWS)
1) Contracting Officer’s Representative (COR), Point of Contact:
| Name: |
| David Gilliam |
| Section: |
| Engineering |
| Address: |
| 420 N James Rd, Columbus OH 43219 |
| Phone Number: |
| (614) 257-5309 |
| E-Mail Address: |
| David.Gilliam1@va.gov |
2) Contract Title: Valet Parking Services at Chalmers P Wylie VA Ambulatory Care Clinic (VAACC)
3) Background: To increase Veteran satisfaction with our Medical Center- Valet Parking Services are provided to assist the elderly and the frail with obtaining entrance to their healthcare as well as provide comfortable parking for their family members and visitors to hereby increase overall satisfaction.
4) Scope: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items necessary to provide valet support service for Chalmers P Wylie VAACC in Columbus, Ohio as established in this Performance Work Statement (PWS) and in accordance with the terms and conditions established in the contract for the following location:
Chalmers P Wylie VAACC 420 N James Rd Columbus, Ohio 43219
The Department of Veterans Affairs Ambulatory Care Clinic (Columbus, OH) has a requirement for Valet Parking to alleviate the parking problems experienced by Veteran patients and patient caregivers at the facility. This is due to the distance of available parking in relation to the main entrance. The contractor shall be completely liable and responsible for ticketing, securing keys, parking, delivery, and directing certain valet vehicles to and from the valet greeting areas, for the period specified by all terms, conditions, schedules, provisions, and requirements of this solicitation and any resultant contract. The contractor will be required to assess the current VA parking situation and take into consideration all provided government space and equipment as described herein.
The contractor shall operate from the hospital's main entrance driveway where contractor employees offer valet parking to Veteran patients who show patient identification and for patient visitors. The area marked off with orange cones in the parking lot south of the main building will be used exclusively for valet parking. There are approximately 60 spaces identified, and all are ground level. The contractor is needed to park and/or provide assistance in parking to Veteran patients and patient visitors, five days per week between the hours of 0700-EST to 1700-EST.
Upon award, the contractor shall be required to implement their proposed plan and carry it out on a day-to-day basis for the duration of the contract. The contractor shall have thirty (30) calendar days after this contract is awarded in which to stand up operations, finalize staff requirements, etc. At the end of this thirty (30) day period, at the latest, full operations are to begin.
5) Specific Tasks: The contractor shall valet park vehicles for patients with appointments and patient caregivers, except for those vehicles that the contractor deems appropriate for self-parking or vehicles whose patients/patients; or caretakers request self-parking. Vehicles requiring Valet Parking shall be stopped by the contractor’s employee designated as a greeter, who will ask the driver for patient identification (VA Patient ID card with photo) and the estimated time of departure. A claim check will be given to the driver. All vehicles parked by the contractor’s parking attendants shall be locked and secured. Drivers’ keys shall be secured within the contractor provided valet booth. It is the contractor’s responsibility to refuse valet parking to VA employees, VA volunteers, contractors and /or vendors. The contractor is responsible for parking control and monitoring in the designated parking lots assigned to the operation by responding to alerts or emergencies, and by assisting injured or stranded persons in emergency activity to the VA Police immediately. It is understood that the number of vehicles indicated herein are estimated quantities and may fluctuate during the contract period. The contractor shall provide enough staff to meet the needs of the VA. The contractor shall have management control of vehicles entering the designated valet parking area(s) to maximize space available and facilitate smooth operations. Patients driving buses or large vans shall be permitted to park their vehicles in the area deemed to be most convenient and practical to the parking operations, as determined by the contractor’s parking attendant. The contractor shall be notified in advance of any special events that might cause parking problems due to many visitors to the Medical Center.
6) Performance Monitoring: The contractor shall staff the valet parking operation with an appropriate number of employees as required demonstrating an efficient and safe operation. A safe and efficient operation is defined as successfully valet parking and retrieving a vehicle without a customer complaint for safety, damage, or aggressive behavior. The contracting Officer’s Representative (COR) will audit the contractor’s operations to ensure compliance. The contractor’s ability to manage the traffic flow will be periodically audited to assure the contractor is putting the Veteran first and is providing a safe and efficient operation.
Reports:
Every month, the contractor shall provide the COR with progress reports detailing all work completed during the preceding month. The report shall track the total number of vehicles parked and identify any problems that arose along with a statement explaining how the problem was resolved. The report shall also identify any problems that have arisen but have not been completely resolved with an explanation.
i. Summary of the number of vehicles valet parked, by date and sorted by morning and afternoon. The report shall identify the peak hours during the day and how many cars were parked during those peak hours.
ii. The report will indicate by date, any unusual events of the day. The contractor will include any incidents of accidents or special situations with patients, visitors, VA employees, or VA volunteers.
iii. Report of incidents in which the assistance of the VA Police was requested.
iv. The reports must be legible and easy to understand. Reports should be signed by the Supervisor and/or authorized representative of the Contractor. The contractor may provide for approval a sample of the types of report forms used on similar projects.
7) Security Requirements: Any claims or damages or missing/stolen property involving customers' vehicles will be the responsibility of the contractor. The VA assumes no responsibility for any damage to the patron’s vehicles caused during the performance of the Contractor’s services or for any such claims. All contract employees must be covered by fidelity bonding. The contractor shall be held completely responsible for lost keys and any costs associated with the same. All customer claims shall be directed to and handled by the supervising contractor who will immediately notify the CO/COR and/or designated point of contact. Corrective actions to resolve all claims shall commence immediately. All claims shall be settled within fourteen (14) working days unless extenuating circumstances warrant additional time and are authorized by the Contracting Officer, who may withhold payment. The C&A requirements do not apply, and a Security Accreditation Package is not required.
8) Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI):
a. The Government will provide a prefabricated control booth designated for the contractor’s use. The booth will be located on a concrete pad beside the front entrance at the main facility.
b. The Government will provide 30 Amp/ 208 Volts electrical service to the prefabricated control booth for the contractor’s use.
c. The Government may provide facility orientation training to all contracted employees assigned to this contract, including HIPPA, health, fire and safety, and emergency procedures at the medical center.
d. The contractor shall utilize wheelchairs that are provided by the government and/or patient to assist the patient in moving to/from their vehicle to the main entrance of the medical facility. The valet parking staff should only minimally help the patients in and out of their vehicles. The valet parking staff should not transfer patients into chairs or take them to appointment destinations.
e. The Government will provide suitable storage near the main entrance area for signs, wheelchairs, etc., to meet daily operational needs.
Training/Licenses:
a. The VA Ambulatory Care Clinic (VAACC) may provide orientation training on VA policies and procedures. All parking attendants shall be required to attend a facility orientation program on fire and safety, health, HIPPA, Disaster procedures, reporting, contractor appearance and emergency procedures on a mutually agreed date. The initial training will be scheduled at a post-award meeting to be conducted on a mutually agreeable date. Training for valet attendants hired thereafter will be conducted within 30 days of start (Note: The 30-day rules apply to all Valet Attendants hired after initial program implementation.)
b. All parking attendants must possess a valid state-issued driver's license. The contractor is required to have available a certified copy of driver's license history from the issuing state.
c. All parking attendants must speak fluent English.
d. The contractor is responsible for ensuring Contractor employees providing work under this procurement are fully trained and completely competent to perform the work. The Contractor must provide the CO designated point of contact with copies of all training documents that establish the attendant’s competence to perform the required duties at the VA Medical Center.
e. The VA will monitor the contractor employees’ work to ensure contract compliance.
f. Notwithstanding other contract requirements, upon request of the Contracting Officer, the contractor will remove any contractor employee who does not comply with the requirements of this procurement, including orientation requirements and/or meeting competency requirements for the work being performed. The contractor is required to provide customer service training to contractor employees providing services under this procurement.
9) Other Pertinent Information or Special Considerations:
PATIENT RIGHTS, WELFARE, AND SAFETY. The rights, welfare, and safety of all Veteran patient beneficiaries shall strictly comply with all Federal, State, Local, and Department of Veterans Affairs requirements which shall include the following:
· Complaints. The contractor shall notify the government representative(s) designated by the CO in writing within 24 hours of any complaints made by the patients concerning patient valet services performed under this contract. The contractor may provide recommendations for improved services along with the patient complaints for the VA’s review. No recommendation shall be construed as being effective until and unless it is provided as a written modification to the contract from the Contracting Officer.
· Reporting of Incidents. The contractor shall immediately report all incidents and accidents, including those where there is no apparent injury to the beneficiary. The employee shall provide a written report documenting the facts of the incident/accident to the government representative(s) authorized by the CO in writing within 24 hours of the occurrence. The written report shall include the names, addresses, and telephone numbers of any witnesses as well as any applicable Police Reports. Any accident involving major damage, serious personal injury, or loss of life shall be reported to the government representative(s) authorized by the CO in writing immediately. Records shall be kept for three (3) years for each accident a vehicle is involved in.
· The authorized government representative(s) designated by the CO in writing will monitor all services provided by the contractor. The contractor shall cooperate with the authorized government representative(s) in providing information and answering questions related to any incidents. All complaints received by the authorized government representative(s) that are forwarded to the contractor shall be investigated promptly. The authorized government representative(s) shall forward the final report to the COR. After investigation and disposition, the contractor shall respond to the COR in writing within five (5) working days after receipt by the contractor.
10) CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES
1. The contractor will be responsible for providing general maintenance and upkeep of the government provided prefabricated control booth.
2. The contractor shall provide any necessary signage (must be approved by VA), claim checks, radios, cones, or other miscellaneous items necessary to facilitate valet parking operations. Signs shall be easy to read, look professional, and have approval from the CO/COR or designated point of contact. Hand-written signs are not permitted. All signage shall be professional in nature and approved by the Government before being placed into use. Signage must be printed and wind/rain resistant. Additional equipment/supplies such as traffic cones, traffic control flags/lights, two-way radios, and other miscellaneous items the contractor desires to have to perform duties under the contract shall be approved by the Government before they are placed into use.
3. The contractor will provide two signs, prominently displayed, informing customers that tipping is prohibited.
4. The contractor shall designate an employee(s) on-site to act as POC to represent the contractor in handling any valet parking concerns. The name of this individual(s) shall be furnished to the CO/COR or designated point of contact at the pre-work orientation meeting. The contractor shall have an employee on-site acting as POC at all times during contract working hours.
5. The contractor will provide customer claims tickets or other equipment/supplies to record ownership of vehicles that are parked by the contractor.
6. Employee uniforms (see MISCELLANEOUS REQUIREMENTS).
7. Employee background investigation expenses
Background Screenings:
a. Contractor shall be responsible for using appropriate driver screening and selection criteria when employing drivers. Appropriate driver screening is defined as license criteria to operate appropriate vehicles and a positive driving history. Such screening shall include but not be limited to testing drivers for prohibited drug use and alcohol misuse; and a criminal background check, to the maximum extent permitted by state law.
b. Drivers shall have a valid operator's license in accordance with Federal, State and local government requirements for their place of operation for the services they perform. Driver’s licenses and driving records must be verified annually and upon the occasion of a VHA transportation accident.
c. The parties agree that contractor personnel shall not be considered VA employees or agents for any purpose and shall be considered employees of the Contractor.
d. The contractor shall understand fully and relay to all employees performing services under this contract that any crime or other legal infraction taking place on VA property is subject to prosecution at a Federal level.
e. Contractor shall include specifics of a background investigation process in their proposal. At a minimum, this process shall mandate a check of the employee’s driving record, drug screen, and a check of the employee’s criminal record. The results of these screenings should be made available to the Contracting Officer or COR upon request. NO CONTRACTOR EMPLOEES WILL BE EXEMPT FROM THIS REQUIREMENT. Any proposal that does not include this information will be ineligible for award. The contractor is to detail the complete background investigation process. But will not be required to submit any individual results with their proposal (though all employees hired by the contractor must be screened after the award.)
HHS/OIG
To ensure that the individuals providing services under the contract have not engaged in fraud or abuse regarding Sections 1128 and 1128A of the Social Security Act regarding federal healthcare programs, the contractor is required to check the Health and Human Services-Office of Inspector General (HSS/OIG), List of Excluded Individuals/Entities on the OIG Website (www.hhs.gov/oig) for each person providing services under this contract. Further, the Contractor is required to certify in its proposal that all persons listed in the contractor’s proposal have been compared against the OIG list and are NOT listed. During the performance of this contract, the Contractor is prohibited from using any individual or business listed on the List of Excluded Individuals/Entities.
Policy
Valet service operational hours are 0700-EST to 1700-EST (peak hours 0800 -1400) Monday through Friday, excluding Federal Holidays. At 1700, the contractor’s parking attendant shall turn over any remaining keys of vehicles parked by valet staff, on the premises after valet parking hours to the VA Police. Owners of these vehicles will pick up their keys at the VA Police Dispatch Office located in Room 1A030, in the main lobby area by exit doors.
MISCELLANEOUS REQUIREMENTS:
1. The contractor shall furnish an identifying badge with the name of the employee and company name.
2. The contractor is required to obtain the Contracting Officer's approval before engaging in any contractual relationship (sub-contractor) in support of this contract. This includes requiring the disclosure of information, documentary material, and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.
3. The contractor will have a daily staff sign-in register in either electronic or paper format with employee name and hours for each workday. These registers must be neat, legible and will be provided to the CO designated point of contact with the monthly report.
4. The contractor will provide uniform shirts and jackets, the outermost layers, that clearly identify employee as “Valet”.
5. The contractor personnel will wear an appropriate professional uniform. “Appropriate professional” is defined as practical, clean, and neat at all times. Clothing will be free from stains and odor. Undergarments should not be visible through or show outside of outer clothing. Shoes must be closed toe and allow employees to respond to emergencies. Hair should be neatly arranged. All interactions should be focused on work-related matters, avoiding personal discussions, gossip, discriminatory remarks, and sensitive topics. It is the Contractor’s responsibility to foster confidence and trust in VA beneficiaries, visitors, and employees through professional behavior and appearance.
6. During the period of performance, if the Contractor proposes to add on or replace personnel to perform contract services, the Contractor shall submit the required evidence of training, certifications, licensing and any other qualifications to the Contracting Officer designated point of contact. At no time shall the Contractor utilize add-on or replace personnel to perform contract services, who do not meet the personnel qualifications of this contract and who have not been approved by the CO designated point of contact.
7. In the event, the Contractor is unable to perform services or have services performed as required, the Contractor shall immediately notify the VA CO, COR and/or designated point of contact and provide a justification for non-performance. The VA will re-procure services that cannot be performed by the Contractor. The Contractor shall indemnify the VA for excess re-procurement cost, which may result from the Contractor's inability to perform the required service or for non-response during off business hours. Payment of re-procurement costs shall not relieve the Contractor from any other provision in this contract. The VA will be the sole judge in determining when services will be re-procured. The failure of the Contractor to perform services within the required time frames and in accordance with terms and conditions may result in termination of the contract in accordance with FAR clause 52.212-4(m).
8. At no time shall any employee of the contractor solicit (directly or indirectly) a gratuity or tip for services rendered under this contract. This requirement shall be strictly enforced.
9. Personal cell phone use by the Contractor’s employees is always prohibited while operating a vehicle on the Chalmers P Wylie VA ACC campus.
10. Employee Behavior: The contractor shall ensure that employees always maintain a professional and courteous behavior towards Veteran patients, caregivers, visitors, volunteers, and VA staff. There will be zero (0) tolerance of incidents of assault or violence against a Veteran or their family, visitor, volunteer, or VA staff member per employee.
11. SMOKING is PROHIBITED while operating a client’s vehicle or on the Government’s property. The term smoking refers to cigarettes, cigars, pipes, or the combustion of any substance and electronic nicotine delivery systems (ENDS), including but not limited to electronic or e-cigarettes, vape pens, or e-cigars. Failure to comply with the VA “No Smoking” policy by attendants could result in a monetary fine of $250.00 for each offense and/or termination of the attendant’s eligibility to perform services under this contract on VA Medical Center properties.
12. The Chalmers P Wylie VA ACC campus is a drug-free workplace.
13. The Contractor’s personnel may be required to interrupt their work at any time so as not to interfere with the normal functioning of the medical facility, including utility services, fire protection systems, and passage of facility VA beneficiaries, personnel, equipment, and emergency and/or service carts. These interruptions should only be occasional and will be communicated at the recommendation of the CO and designated point of contact. Any interruptions considered to be excessive should be brought to the attention of the CO.
11) Risk Control:
a. Contractor shall be required to provide and maintain insurance on all services and employees who will be providing services under this procurement. Insurance shall include but not be limited to the minimum amounts stated in this solicitation in accordance with the FAR regulations including FAR 52.228-5, Insurance-Work on a Government installation, and VAAR 852.228-71, Indemnification and Insurance. Supplemental insurance requirements are as follows:
b. Workers’ compensation and employer’s liability: Contractors are required to comply with applicable Federal and State worker’s compensation and occupational disease statutes. Anticipated amount is $100,000 Workers Compensation Each Accident and Each Employee/Valet and $500, 000 Workers Compensation Disease- Policy Limit or maximum allowed for the services being performed by law. Employer’s liability coverage of at least &100,000 shall be required, except in States with exclusive or monopolistic funds that do not permit workers’ compensation to be written by private carriers.
i. General Liability: $500,000 per occurrences.
ii. Automobile Liability: $200,000 per person; $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage.
12) Place of Performance: Chalmers P Wylie VA ACC 420 N. James Rd. Columbus OH 43219
13) Period of Performance:
Base Year: 11/1/2025 – 10/31/2026 Option Year 1: 11/1/2026 – 10/31/2027 Option Year 2: 11/1/2027 – 10/31/2028 Option Year 3: 11/1/2028 – 10/31/2029 Option Year 4: 11/1/2029 – 10/31/2030
14) Delivery Schedule:
15) Record Management:
a. The contractor must provide the Contracting Officer insurance certificate(s) evidencing the required minimum coverage’s prior to commencing work under this contract. The Department of Veterans Affairs shall also be named as an additional insured on the above and the insurance must be maintained during the entire performance of the contract. The policy to provide that the VAMC will be notified at least thirty (3) days prior to any cancellation or reduction of coverage. As noted herein, the Contractor shall be held responsible for all claims or damages caused during the performance of the Contractor’s services.
b. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.
c. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.
d. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.
e. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.
f. Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.
g. The Government Agency owns the rights to all data/records produced as part of this contract.
h. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.
i. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].
j. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.
16) Performance Objectives:
| Performance Objectives |
| Performance Standard |
| Acceptable Quality Level (AQL) |
| Method of Monitoring |
| 1) Customer Service |
| The contractor shall maintain professional and courteous behavior with Veterans, caregivers, families, visitors, volunteers and VA staff. The contractor shall not exceed two (2) validated complaints per surveillance period (quarterly). Any incidents validated by the government as unacceptable by (IAW) VA or facility policy for any contractor employee may result in the offending employee(s) being prohibited from entering all government facilities and grounds for which services are required for this contract. |
| < 2 Occurrences/ Quarter |
| The government representative(s) designated by the CO in writing will review and investigate all customer complaints and pursue appropriate resolution. |
| 2) Timeliness – Turn-around Time |
| The contractor shall ensure the turn-around time for retrieval of the customer presenting a claim ticket shall be performed (10) minutes or less; The contractor shall not exceed five (5) validated complaints per surveillance period (monthly). |
| < 5 Occurrences/ |
Month The government representative(s) designated by the CO in writing will review and investigate all customer complaints and pursue appropriate resolution.
| 3) Property Damage Prevention |
| The contractor shall protect the personal property of Veterans and their families as well as the property of the government at all times. The contractor shall ensure that no more than two (2) government validated incidents of property damage for surveillance period (yearly). Any incidents validated by the government which exceed two (2) incidents for any single individual contractor employee shall result in the employee being prohibited from entering all government facilities and grounds for which services are required for this contract. |
| < 2 Incidents/Year |
| The government representative(s) designated by the CO in writing will conduct fact finding investigation initiated upon receipt of Valet involved property damage complaint. |
| 4) Liability Insurance |
| The contract shall have the appropriate liability insurance to perform these services at any time which shall be provided within 24 hours of any request by the contracting officer. |
| 100% Compliance |
| The government representative(s) designated by the CO in writing will request and conduct a random review for compliance |
| 5) Contractor Monthly Reporting |
| The contractor shall provide the Government a report each month in accordance with the requirements of the PWS NLT the 5th calendar day after completion of the monthly report; a summary of the number of vehicles valet parked, by date and sorted by morning and afternoon. The report shall identify the peak hours during the day and how many cars were parked during those peak hours. The contractor employee daily sign-in sheets will also be provided monthly. |
| 99% Compliance |
| The government representative(s) designated by the CO will review all monthly reports submitted by the contractor to ensure compliance with the terms and conditions established in the contract. |
NOTE: The performance of these requirements by contractor will be documented by the government in the CPARS system based on the contractor’s ability to comply with the terms and conditions established in the contract.
SECTION C - CONTRACT CLAUSES
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)
(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—
(1) Within a reasonable time after the defect was discovered or should have been discovered; and
(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.
(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.
(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.
(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.
(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.
(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.
(g) Invoice.
(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—
(i) Name and address of the Contractor;
(ii) Invoice date and number;
(iii) Contract number, line item number and, if applicable, the order number;
(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;
(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;
(vi) Terms of any discount for prompt payment offered;
(vii) Name and address of official to whom payment is to be sent;
(viii) Name, title, and phone number of person to notify in event of defective invoice; and
(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.
(x) Electronic funds transfer (EFT) banking information.
(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.
(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.
(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.
(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.
(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.
(i) Payment.—
(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.
(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.
(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.
(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.
(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—
(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—
(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);
(B) Affected contract number and delivery order number, if applicable;
(C) Affected line item or subline item, if applicable; and
(D) Contractor point of contact.
(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.
(6) Interest.
(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.
(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.
(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—
(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;
(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or
(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).
(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.
(v) Amounts shall be due at the earliest of the following dates:
(A) The date fixed under this contract.
(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.
(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—
(A) The date on which the designated office receives payment from the Contractor;
(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or
(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.
(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.
(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:
(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or
(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.
(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.
(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.
(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.
(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.
(o) Warranty. The Contractor warrants and implies that the items…
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