36C25025Q0015.docx

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M1LZ--VANIHCS Valet Services Fort Wayne (VA-25-00003272)
Solicitation number
36C25025Q0015
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This is a combined RFQ and Statement of Work for valet parking services at the VA Northern Indiana Healthcare System's Fort Wayne campus. The Department of Veterans Affairs is seeking a contractor to provide valet services including supervision, labor, uniforms, materials, equipment, and supplies to park approximately 100-200 cars per day for patients, visitors, volunteers, and disabled staff.

The RFQ (36C25025Q0015) is a total SDVOSB set-aside under NAICS code 812930 with a size standard of $47 million. Services will be performed at 2121 Lake Ave, Fort Wayne, IN 46805, with operating hours of 7:00am to 5:00pm Monday through Friday excluding federal holidays. The contract includes a base period from January 1, 2025 through December 31, 2025 plus four one-year options. Key requirements include: maintaining vehicle wait times under 10 minutes for parking and retrieval, providing professional valet staff with valid Indiana driver's licenses, maintaining required insurance coverage, and managing designated parking areas including Lot B with 43 spaces. Quotes are due December 20, 2024 at 12:00pm EST to contracting officer Cora Wells at NCO 10 in Indianapolis.

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36C25025Q0015

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

610-25-2-5094-0002 36C25025Q0015 12-13-2024 Wells, Cora

(317) 988-1505 12-20-2024 12:00pm

EST

Department of Veterans Affairs Network Contracting Office 10 8888 Keystone Crossing Suite 325 Indianapolis IN 46240 X X 812930 $47 Million N/A X Department of Veteran Affairs VA Medical Center (90 CSC) 1481 West Tenth Street Indianapolis IN 46202 Department of Veterans Affairs Network Contracting Office 10 8888 Keystone Crossing Suite 325 Indianapolis IN 46240

Department of Veterans Affairs Financial Management System P O Box 149971 Austin TX 78714-9971 512-242-7300 N/A See CONTINUATION Page Contractor shall furnish all necessary supervision, labor, uniform, material, equipment, and supplies to provide Valet Parking Service at the VA Northern Indiana Healthcare System Ft. Wayne campus located at 2121 Lake Ave, Ft. Wayne IN 46805 in accordance with the Statement of Work (SOW).

See Schedule of Pricing in Section B.

See CONTINUATION Page X X One(1) Kristina L. Peart Contracting Officer Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES1
SECTION B - CONTINUATION OF SF 1449 BLOCKS4
B.1 CONTRACT ADMINISTRATION DATA4
B.2 ELECTRONIC INVOICE SUBMISSION AND INVOICING6
B.3 CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (CPARS)8
B.4 PRICE/COST SCHEDULE9
B.5 STATEMENT OF WORK11
SECTION C - CONTRACT CLAUSES20
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)20
C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)25
C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)26
C.4 52.228-5 INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997)26
C.5 SUPPLEMENTAL INSURANCE REQUIREMENTS27
C.6 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)27
C.7 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023) (DEVIATION)27
C.8 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION)30
C.9 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)32
C.10 VAAR 852.237-74 NON-DISCRIMINATION IN SERVICE DELIVERY (OCT 2019)33
C.11 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)33
C.12 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)34
C.13 52.237-2 PROTECTION OF GOVERNMENT BUILDINGS, EQUIPMENT, AND VEGETATION (APR 1984)34
C.14 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)34
C.15 VAAR 852.204-70 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (MAY 2020)35
C.16 VAAR 852.228-71 INDEMNIFICATION AND INSURANCE (MAR 2018)35
C.17 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Products and Commercial Services (NOV 2024)35
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS45
SECTION E - SOLICITATION PROVISIONS46
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (SEP 2023)46
E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)50
E.3 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)53
E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)54
E.5 52.216-1 TYPE OF CONTRACT (APR 1984)55
E.6 52.233-2 SERVICE OF PROTEST (SEP 2006)55
E.7 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (OCT 2018)56
E.8 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)56
E.9 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)57
E.10 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)57
E.11 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)58

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(Continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:Name: __________________________________
Address: _________________________________
City, State, Zip: ____________________________
Telephone Number: ________________________
POC: ____________________________________
E-mail address: ____________________________
Contractor’s Unique Entity ID: ________________
b. GOVERNMENT:Department of Veterans Affairs
Network Contracting Office (NCO 10)
Attn: Cora Wells, Contract Specialist
8888 Keystone Crossing Suite 325
Indianapolis, IN 46240
Phone: (317) 988-1505
E-Mail: cora.wells@va.gov
Kristina Peart, Contracting Officer

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]52.232-33, Payment by Electronic Funds Transfer – System for Award Management.
[]52.232-34, Payment by Electronic Funds Transfer -

Other Than System for Award Management, or [] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[ ]
b. Semi-Annually[ ]
c. Other[X] Monthly to: https://www.tungsten-network.com/customer-campaigns/veteransaffairs

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests. Tungsten Network: https://www.tungsten-network.com/customer-campaigns/veteransaffairs

5. SECURE FAX: All faxes in regard to this order shall contain the following on the coversheet:

This fax is intended only for the use of the person or office to which it is addressed and may contain information that is privileged, confidential, or protected by law. All others are hereby notified that the receipt of this fax does not waive any applicable privilege or exemption for disclosure and that any dissemination, distribution, or copying of this communication is prohibited. If you have received this fax in error, please notify this office immediately at the telephone number listed above.

6. SUBMISSION OF OFFER:

a. Offerors shall complete and return all information designated in:
1. Blocks 17 (a) and 30 (a-c) of SF 1449
2. Contract Administration Data

3. The Price/Cost Schedule, Section B

4. 52.212-1, Instructions to Offerors--Commercial Items, Quote Submission Information

5. 52.209-7, Information Regarding Responsibility Matters

6. 852.219-75 VA Notice of Limitations on Subcontracting – Certificate of Compliance for Services and Construction (Deviation)

7. 52.212-3, Representations and Certifications, or valid completion in SAM is acceptable

Information shall be received by the date and time specified in Block 8 of SF 1449 in order to be considered for award.

b. By submission of an offer, the offeror acknowledges the requirement that the prospective awardee shall be registered in the System for Award Management (SAM) database prior to award. Offerors who are not registered in SAM should consider applying for registration immediately. Registration in SAM is a requirement to conduct business with the Federal Government. If the prospective awardee is not registered in SAM within the timeframe specified by the Contracting Officer, the successful offeror will be removed from further consideration for award. Offerors can register in SAM at https://www.sam.gov.

c. Simplified Acquisition Procedures of FAR Part 12 and 13.5 are being used to conduct this procurement.

d. Offeror must be certified in the SAM representations and certifications in FAR 52.212-3 that the firm meets the small business size standard for the NAICS Code assigned to the procurement.

7. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

___________________________________________
___________________________________________
___________________________________________

B.2 ELECTRONIC INVOICE SUBMISSION AND INVOICING

VENDOR ELECTRONIC INVOICE SUBMISSION REQUIREMENTS AND METHODS

E-mail, and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods below:

1. VA’s Electronic Invoice Presentment and Payment System – the FSC uses a third-party contractor, Tungsten Network (referred to OB10), to transition vendors from paper to electronic invoice submission. Please go to website: https://www.tungsten-network.com/customer-campaigns/veteransaffairs to enroll in the program and begin submitting the electronic invoices, free of charge.

1. A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI website is: http://www.x12.org

1. Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have questions about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below:

2. Tungsten e-Invoice Setup Information: 1-877-489-6135

2. Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com

2. FSC e-Invoice Contact Information: 1-877-353-9791

2. FSC e-Invoice email: vafsccshd@va.gov

BILLING AND INVOICING

1. In accordance with this contract, all services shall be billed in arrears monthly.

2. Contractor shall only bill for services and for line-items delivered.

3. A proper invoice that is submitted for payment; shall be accepted and certified for payment if:

i. Monthly invoice is submitted in arrears, no later than the 20th business day of the following month that services were rendered.

ii. Invoice contains in addition to the information required for submission of a ‘proper’ invoice in accordance with FAR 52.212-4(g) the following information:

a. Name and Address of the Contractor

b. Invoice Date and Invoice Number

c. Contract Number

d. Contract Order Number

e. Purchase Order Number

f. Date Range of Services Provided

g. Description of Services Provided

h. Line/Sub-Line Item number(s) of services provided

i. Quantity of each Line/Sub-Line Item

j. Unit Rate for each Line/Sub-Line Item

k. Total Cost for each Line/Sub-Line Item

l. Total Invoice Cost

4. The Certifying Official will confirm the information in the submitted invoice to the contract and invoice to ensure it is correct and valid.

i. If the invoice submitted is not a proper invoice, the certifying official shall refuse the invoice with a detailed statement as to why the invoice was refused.

ii. Contractor shall make corrections and resubmit using a separate invoice number, notating the invoice number it is replacing.

B.3 CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (CPARS)

As prescribed in FAR Part 42.15, the Department of Veterans Affairs (VA) evaluates contractor past performance on all contracts and contracts that exceed $250,000.00 and shares those evaluations with other Federal Government contract specialists and procurement officials. The FAR requires that the contractor be provided an opportunity to comment on past performance evaluations prior to each report closing. To fulfill this requirement VA uses an online database, CPARS, which is maintained by the Naval Sea Logistics Center in Portsmouth, New Hampshire. CPARS is the system used to collect and retrieve performance assessment reports used in source selection determinations. CPARS also includes access to Federal Awardee Performance and Integrity Information System (FAPIIS). FAPIIS is a web-enabled application accessed via CPARS for contractor responsibility determination information.

Each contractor whose contract award is estimated to exceed $250,000.00 requires a CPARs evaluation. A government Focal Point will register your contract within 30 days after award and, at that time, you will receive and email message with a User ID (to be used when reviewing evaluations). Additional information regarding the evaluation process can be found at www.cpars.gov or if you have any questions, you may contact the Customer Support Desk at DSN: 684-1690 or COMM: 207-438-1690.

For contracts with a period of one year or less, the contracting officer will perform a single evaluation when the contract is complete. For contracts exceeding one year, the contracting officer will evaluate the contractor’s performance annually. Interim reports will be filed each year until the last year of the contract, when the final report will be completed. The report shall be assigned in CPARS to the contractor’s designated representative for comment. The contractor representative will have 60 days to submit any comments and re-assign the report to the CO.

Failure for the contractor’s representative to respond to the evaluation within those 60 days will result in the governments evaluation being placed on file in the database with a statement that the contractor failed to respond. The Contractor’s representative will be locked out of the evaluation and may no longer send comments.

B.4 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12.00
MO
__________________
__________________

Contractor shall furnish all necessary supervision, labor, uniforms, materials, equipment, and supplies to provide Valet Parking Services for VANIHCS patients, visitors, volunteers, and disabled staff.

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

12.00
MO
__________________
__________________

Contractor shall furnish all necessary supervision, labor, uniforms, materials, equipment, and supplies to provide Valet Parking Services for VANIHCS patients, visitors, volunteers, and disabled staff.

Contract Period: Option 1 POP Begin: 01-01-2026 POP End: 12-31-2026

12.00
MO
__________________
__________________

Contractor shall furnish all necessary supervision, labor, uniforms, materials, equipment, and supplies to provide Valet Parking Services for VANIHCS patients, visitors, volunteers, and disabled staff.

Contract Period: Option 2 POP Begin: 01-01-2027 POP End: 12-31-2027

12.00
MO
__________________
__________________

Contractor shall furnish all necessary supervision, labor, uniforms, materials, equipment, and supplies to provide Valet Parking Services for VANIHCS patients, visitors, volunteers, and disabled staff.

Contract Period: Option 3 POP Begin: 01-01-2028 POP End: 12-31-2028

12.00
MO
__________________
__________________

Contractor shall furnish all necessary supervision, labor, uniforms, materials, equipment, and supplies to provide Valet Parking Services for VANIHCS patients, visitors, volunteers, and disabled staff.

Contract Period: Option 4 POP Begin: 01-01-2029 POP End: 12-31-2029

GRAND TOTAL
__________________

Base Year

Option Year One (1)

Option Year Two (2)

Option Year Three (3)

Option Year Four (4)

Aggregate Total (Base + Options, if exercised)

Page 1 of Page 1 of

B.5 STATEMENT OF WORK

General Information:

A. Introduction Department of Veterans Affairs Northern Indiana Health Care System (VANIHCS), 2121 Lake Ave., Ft. Wayne, IN 46805, has a requirement for valet parking services to improve the Veterans’ access to the facility and alleviate existing parking issues.

B. Background VANIHCS is a medical facility providing both inpatient and outpatient services to Veterans. Valet Contractor shall park and/or provide assistance in parking approximately 100-200 cars per day.

C. Scope Contractor shall furnish all necessary supervision, labor, uniforms, materials, equipment, and supplies to provide Valet Parking Services for VANIHCS patients, visitors, volunteers, and disabled staff (valet patrons) such as staff that have mobility issues. Services shall include valet ticketing, securing keys, vehicle parking and retrieval, and directing certain vehicles to and from valet greeting areas located at the facility’s main entrance.

Work Requirements A. Technical Requirements

1. Contractor shall provide experienced, fully trained, and professional valet parking attendants to perform consistent, responsive, secure, and efficient valet parking services.

2. Contractor uniforms shall include company name, shall meet safety standards, and shall be clean, presentable and in good repair throughout the shift.

3. Contractor shall provide VA approved valet claim checks to valet patrons and shall secure keys, park, retrieve, and direct vehicles to and from the valet greeting area.

4. Contractor shall provide professional valet booth(s), canopy if necessary, locking key cabinet(s), safety cones, signs and other supplies, materials and/or miscellaneous items necessary to operate and manage the valet services. All signs shall be at least 30”x30”. Hand-written signs shall not be allowed. Location of equipment and signs shall be approved by Contracting Officer’s Representative (COR) prior to set-up.

5. Contractor shall provide and install a minimum of two “No Tipping” signs. The “No Tipping” policy shall be strictly enforced. Valet parking attendants and all other parking staff shall not accept tips of any kind.

6. Contractor shall provide and install a minimum for two “Insurance Liability” signs for vehicle damage claims.

7. Contractor shall provide/install a minimum of two VA approved “After Hours Key Retrieval” signs directing valet patrons where to retrieve keys after valet parking hours.

8. Contractor shall provide VA approved walkie-talkies or telephones to Contractor personnel to communicate with VA staff.

9. Contractor shall assess VA parking situation considering all parking spaces available in order to adjust the level of parking service and personnel required to perform under the contract without exceeding the required wait time to valet park and retrieve vehicles.

10. Contractor shall provide parking and traffic flow instruction as deemed appropriate and necessary to provide quality services.

11. Contractor shall ensure that 95% of valet patrons wait no more than ten minutes to be valet parked and no more than ten minutes for vehicle retrieval. Retrieved vehicles shall be delivered to the appropriate valet patron for ease in exiting the facility.

12. Contractor shall develop a system to monitor and report timelines of service which shall be provided to the COR. The COR will audit the turnaround time and conduct unannounced inspections to assure that waiting periods do not exceed performance requirements. Contractor’s ability to manage traffic flow shall be audited to ensure that valet parking services are provided in a safe and efficient manner.

13. The VA will allow the contractor to have a cooler no larger than 20 QTs to hold their food/drinks. This cooler must be lockable, clearly marked as the Contractor’s property, and kept clean and in good repair. The VA has the right to declare the cooler is either needing cleaned or not in good repair.

14. All personal items of the contractor employees shall be kept in the valet stand to ensure the front of the hospital remains clear.

15. The contractor’s employees shall not play music of any kind at the valet stand.

16. The contractor must keep their work area clean of contractor debris.

17. The contractor and all contractor employees must treat everyone with respect and courtesy.

18. The on-site manager of the valet service and the on-site managers direct supervisor shall have a monthly team meeting with the COR to discuss valet operations and any other pertinent information.

B. General Requirements

1. Contractor personnel shall greet every vehicle (excluding buses, VA and other Veteran support transportation services dropping off or picking up patients and contractor/vendors conducting business with VANIHCS and VA staff).

2. Contractor personnel shall ask patients/visitors/drivers to the nature of visit and the estimated time of departure. Visitors under this requirement are defined as someone coming to the facility on behalf of a patient.

3. Contractor personnel shall assist valet patrons with getting in and out of their vehicles as well as with removal of wheelchairs, walkers, carts and/or personal medical equipment from vehicles if requested. Contractor personnel shall provide minimal assistance but shall not be required to lift or pick up patients for entering or exiting their vehicles. Contractor personnel shall deliver Government-provided wheelchairs as needed and coordinate with VA Voluntary Escort Services by dialing extension 61107 from any VA telephone to facilitate patient transportation from the valet greeting area to medical appointments and back to the valet greeting area.

4. Contractor personnel shall direct all patients driving buses, large work trucks, motorcycles, vehicles with modified brake or gas pedals, or other large motor vehicles to self-park their vehicles in the parking areas designated by VA Police. Contractor personnel shall not park these vehicles.

5. Contractor personnel shall advise valet patrons to secure all personal items in a locked area (glove box, trunk) of their vehicle.

6. Valet patrons shall be treated courteously and with respect at all times. Contractor personnel shall drive slowly and cautiously, paying attention to pedestrian traffic. Only Contractor personnel shall park valet patron vehicles.

7. Contractor personnel shall seek VA Police assistance or dial 9-1-1 in the event of a life-threatening emergency or if an individual requires assistance (e.g., injured or stranded). The valet area shall be free of all vehicles in emergency situations or when a fire alarm is activated. The COR will provide the Contractor with the facility’s Emergency Plan.

8. Contractor personnel shall seek VA Police assistance in the event that any patient, visitor, or VA staff impedes, restricts or prevents safe valet parking.

9. Contractor is responsible for providing meeting minutes within 72 hours after meeting was held with VA personnel.

C. Parking Lots The Contractor shall utilize parking areas in the manner:

1. The main facility entrance is designated for valet parking patron drop off, pick up, and limited stacked parking. An open lane shall be maintained at all times for drop off and pick up provided by VA and other Veterans support transportation services.

2. Parking Lot B has forty-three parking spaces designated for valet parking services. Contractor shall utilize stacked parking in order to maximize parking capacity.

3. The number of parking spaces may be adjusted to meet VANIHCS needs. Any adjustment to the number of parking is to be based on the Contractor provided monthly reports to ensure adequate number of parking spaces are available for the Contractor to use to fulfill this contract.

4. Parking Lot C has been designated for handicapped self-parking.

5. All parking lots are located on VANIHCS property. The drawing is for informational and general orientation purposes only. In the event that all parking spots on the hospital campus are full, the Contractor shall direct self- parking customers to Lot F and the VANIHCS will provide shuttle service. The Contractor shall notify the COR and the Administrative Officer of the Day (AOD) that shuttle service is required.

6. Contractor personnel are permitted to park their personal vehicle in the northern portion of Lot F.

7. VA may relocate designated parking spaces or lots for valet parking services to accommodate VA construction projects. Number of parking spaces can be reduced during construction projects as needed by VANIHCS. The COR will provide advanced notice to the contractor when feasible. VA shall also consider the ten-minute parking and retrieval requirement when relocating the designated valet parking services.

CI. Special Events Contractor shall be notified in advance of any special events which may cause parking concerns as a result of additional valet patrons, patients, or visitors to VANIHCS. Contractor shall adjust the level of parking personnel to accommodate the increased vehicle volume.

E. Safety

1. Contractor personnel shall notify COR of any areas or items that might pose a safety hazard to patients, visitors, or VA staff.

2. Contractor personnel shall not use cell phones while parking vehicles or within the facility. Cell phone use shall only be permitted within the parking booth or outside of VA buildings.

3. No smoking is permitted in vehicles or on VA property. Under VHA Directive 1085, all VHA health care facilities are smoke-free for patients, visitors, contractors, volunteers, and vendors. The policy applies to cigarettes, cigars, pipes, or any other combustion of tobacco, including but not limited to electronic or e-cigarettes, vape pens or e-cigars.

4. Contractor personnel posing a health or safety rick to any person, who are disruptive and/or interfere with the operation of VANIHCS shall be removed from the premises.

F. Liability

1. Contractor shall provide adequate on-site supervision to achieve quality assurance and to handle all customer concerns and parking incidents. All tasks shall be performed to preclude damage or defacement to vehicles or Government-owned furnishings, fixtures, equipment and facilities. Contractor shall report any damage observed or caused by Contractor personnel to the COR. Contractor shall be responsible for the replacement of items or repairs to vehicles or facilities to its previous condition if the Contractor is determined to be at fault for the damage.

2. Contractor shall be responsible for any lost keys and damage to vehicles. All vehicle damage claims brought to the attention of the Contractor shall be immediately investigated and validated claims shall be processed for settlement. All claims shall be reported to the COR within 24 hours of occurrence.

3. Any claim of damage or missing/stolen property involving valet patron vehicles shall be the responsibility of the Contractor. VA assumes no responsibility for such claims. All claims shall be directed to and handled by the Contractor. Corrective actions to resolve all claims shall commence immediately. All claims shall be settled within 14 working days, unless extenuating circumstances warrant additional time and the Contracting Officer (CO) approves an extension.

G. Insurance

1. Contractor shall provide and maintain insurance on all services and personnel who provide services under this contract. Insurance shall include:

i. FAR 28.307-2 and FAR 52.228-5 Workers’ Compensation and Employer’s Liability in accordance with applicable Federal and State worker’s compensation and occupational disease statutes,

ii. FAR 28.307-2 and FAR 52.228-5 – General Liability,

iii. FAR 28.307-2 and FAR 52.228-5 – Automobile Insurance,

iv. FAR 52.228-5 – Insurance-Work on Government Installation,

v. VAAR 852.237-70 – Contractor Responsibilities,

vi. VAAR 852.228-71 – Indemnification and Insurance.

2. Prior to contract award, Contractor shall furnish to the CO certification from the insurance company indicating that coverage has been obtained and that it shall not be changed or cancelled without guaranteed 30-day notice to the CO. New certifications shall be furnished at least 30 days prior to the expiration date of the current insurance policy to the CO.

H. Monitoring Procedures

1. The COR will monitor Contractor’s performance for:

i. Compliance with 10-minute parking and retrieval time limit,

ii. Parking and traffic flow,

iii. Safety,

iv. Security,

v. Valet patron and VA staff interaction.

2. Performance deficiencies or poor performance identified will be reported to the Contractor and the CO. All deficiencies or poor performance shall be documented. Contractor will be given a reasonable time to take corrective action and shall notify the CO and the COR when correction(s) have been made.

3. VAINHCS may conduct independent customer satisfaction surveys to evaluate valet parking services. Results of valet parking surveys will be shared with the Contractor.

I. Deliverables

1. Contractor shall furnish insurance certificates to include:

i. Workers’ Compensation and Employer’s Liability,

ii. General Liability,

iii. Automobile Insurance,

iv. Indemnification and Insurance.

2. Contractor shall submit monthly reports to the COR within five days of the month’s end. Reports shall be sent electronically via email. The reports shall be legible and easy to understand. Reports shall be signed by the supervisor or an authorized representative of the Contractor. The report shall include the following:

i. Summary of the number of vehicles valet parked by date and time of day (e.g., morning or afternoon),

ii. A final summary sheet which includes the total number of vehicles from the lots utilized and peak times,

iii. Any unusual events by date. This shall include any accidents or special situations with patients, visitors, VA staff, or VA volunteers,

iv. Reports or incidents in which the assistance of VA Police was requested.

Supporting Information A. Security The Certification and Accreditation requirements do not apply, and a Security Accreditation Package is not required. Contractor personnel shall always be required to wear VA provided identification (ID) badges while on VA grounds. Contractor shall be required to coordinate with VA to obtain the badges for all valet parking personnel. All VA provided ID badges shall be returned at the end of the contract, completion of service, or Contractor personnel termination.

B. Place of Performance VA Northern Indiana Health Care System, 2121 Lake Ave., Ft. Wayne, IN 46805 C. Period of Performance Period of performance is from October 1, 2019 through September 30, 2020 with four one-year option periods to be exercised at the discretion of the Government.

D. Government-Furnished Property

1. Government-provided wheelchairs.

2. Emergency Plan and orientation and training on VA policies and procedures relating to security, patient privacy, safety, emergency procedures, accidents/injuries and communication with VA staff.

E. Personnel Qualifications

1. Contractor personnel shall be bonded, fully trained, experienced parking attendants with a valid Indiana driver’s license, be a U.S. citizen or legal resident and fluent in the English language. Contractor personnel shall be at least 18 years of age, have no criminal history, and be able to perform all general duties, functions, and activities as required. Contractor personnel shall have expertise in the proper operation of all types of vehicles, and a commitment to the highest level of respect, courtesy, compassion, and safety.

2. Contractor personnel working on site shall have a Purified Protein derivative (PPD) skin test prior to assignment to the contract and annually thereafter. Records shall be maintained in accordance with CFR 1910.1030. Contractor shall notify COR of any changes to an individual’s status.

3. Contractor personnel working on-site shall be randomly tested for alcohol and drugs annually or when reasons exist to suspect the use of illegal drugs and/or alcohol while on duty.

4. Contractor personnel shall not operate valet patron vehicles while under doctor prescribed medications that may impair driving abilities.

F. Hours of Work

1. Hours of operation are 7:00am to 5:00pm Monday through Friday with no break in service due to Contractor personnel lunch or breaks; excluding Federal Holidays and any other day specifically declared by the President of the United States to be a Federal Holiday. Contractor shall adjust the level of valet parking personnel as necessary to ensure an efficient operation. If deemed necessary by the Government, the hours of operation may be periodically adjusted based upon volume and demand.

2. Federal Holidays are New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day, and any other day specifically declared by the President of the Untied States to be a national holiday.

3. Between 4:00pm and 5:00pm, no arriving vehicles shall be valet parked. This time shall be used for the retrieval valet parked vehicles.

4. After 4:30pm, Contractor personnel shall be responsible for the relocating all unclaimed non-handicapped licensed vehicles to Parking Lot F. Contractor personnel shall relocate all unclaimed vehicles with handicap placards or license plates to handicap parking spaces near the valet drop off and pick up area.

G. After Hours

1. Contractor personnel shall turn over the key box containing keys to remaining valet parking patron vehicles prior to 5:00pm. If the key box is not portable, Contractor personnel shall deliver keys in a VA approved lockable device, so keys are not lost or mishandled. The AOD is located in the Emergency Department after normal hours. At the end of shift, Contractor personnel shall secure the Parking Lot B in order to restrict vehicle parking. VA will provide the required items to secure the designated valet parking area. Due to shift rotations, valet parking areas may need to be utilized by evening/night shift VA staff. In the event VA requires these parking spots, VA Police will ensure the area is cleared by 06:30am.

2. Contractor personnel shall inventory keys prior to turn over to AOD and provide the exact location of the remaining vehicles. Valet patrons will retrieve their keys from the AOD. In the event of heavy workload or staff limitations, the AOD will contact VA Police for assistance with issuing key.

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SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it…

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