36C24C26Q0027 0001_1.docx

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Attached to
R499--Insurance Entry and Verification Services - CPAC [VA-26-00073096]
Solicitation number
36C24C26Q0027
Issued by

About this file

This is an Amendment to a Previous Combined Solicitation (Standard Form 30) that extends the response deadline and provides revised documentation for a Request for Quotations (RFQ) issued by the Department of Veterans Affairs, Veterans Health Administration, Regional Procurement Office-Central.

The solicitation (36C24C26Q0027) seeks Insurance Entry and Verification [IV] Buffer Support Services for Consolidated Patient Account Center [CPAC] Revenue Operations [RO] locations nationwide. This is a 100% set-aside for Service-Disabled Veteran-Owned Small Businesses [SDVOSBs]. The Government anticipates awarding a Firm-Fixed-Price [FFP], Indefinite-Delivery/Indefinite-Quantity [IDIQ] contract for commercial services under FAR Parts 12 and 16. The applicable NAICS code is 541611 (Administrative Management and General Management Consulting Services), and the Product Service Code is R499. The contractor must provide all personnel, supervision, management, materials, equipment, and other resources necessary to perform required services. The amendment extends the response deadline from September 8, 2026 to September 14, 2026 at 1:00 PM Eastern Time and provides a revised Attachment 05 (Historical Workload and Planning Information), revised RFQ Clause C.12 (Personnel Vetting and Credentialing), and Government responses to vendor questions. The contracting office is located at 1639 Medical Center Parkway, Suite 204, Murfreesboro, TN 37129, with Contract Specialist Orangella Bittick and Contracting Officer Kymberly Morgan as primary contacts.

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Amendment to a Previous Combined Solicitation

Amendment to a Previous Combined Solicitation

SUBJECT*
Insurance Entry and Verification Buffer Support Services - CPAC [VA-26-00073096]

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
37129
SOLICITATION NUMBER*
36C24C26Q0027
RESPONSE DATE/TIME/ZONE
09-08-2026 13:00 EASTERN TIME, NEW YORK, USA
ARCHIVE
60 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N
SET-ASIDE
SDVOSBC
PRODUCT SERVICE CODE*
R499
NAICS CODE*
541611
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Regional Procurement Office, Central 1639 Medical Center Parkway Suite 204 Murfreesboro TN 37129

POINT OF CONTACT*

Contract Specialist Orangella Bittick Orangella.Bittick@va.gov Contracting Officer Kymberly Morgan Kymberly.Morgan@va.gov

PLACE OF PERFORMANCE

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL
https://www.va.gov/
URL DESCRIPTION
US Department of Veterans Affairs Homepage
AGENCY CONTACT’S EMAIL ADDRESS
https://www.va.gov/
EMAIL DESCRIPTION
US Department of Veterans Affairs Homepage

DESCRIPTION

Insurance Entry and Verification [IV] Buffer Support Services This solicitation is a Request for Quotations [RFQ]. The Government anticipates awarding a Firm-Fixed-Price [FFP], Indefinite-Delivery/Indefinite-Quantity [IDIQ] contract for commercial services in accordance with Federal Acquisition Regulation [FAR] Parts 12 and 16.

The applicable North American Industry Classification System [NAICS] code is 541611, Administrative Management and General Management Consulting Services. This procurement is a 100% set-aside for verified Service-Disabled Veteran-Owned Small Businesses [SDVOSBs].

The Department of Veterans Affairs [VA], Veterans Health Administration [VHA], Regional Procurement Office–Central [RPOC], is issuing this RFQ to obtain Insurance Entry and Verification [IV] Buffer Support Services for Consolidated Patient Account Center [CPAC] Revenue Operations [RO] locations nationwide.

The VA seeks commercial services in accordance with the attached Performance Work Statement [PWS]. The contractor shall provide all personnel, supervision, management, materials, equipment, and other resources necessary to perform the required services.

All interested and responsible SDVOSB concerns are invited to submit quotations for the services described in the attached PWS.

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 09-03-2026 N/A Department of Veterans Affairs Regional Procurement Office, Central 1639 Medical Center Parkway Suite 204 Murfreesboro TN 37129 Department of Veterans Affairs Regional Procurement Office, Central 1639 Medical Center Parkway Suite 204 Murfreesboro TN 37129 To all Offerors/Bidders

36C24C26Q0027

X X X ** HOUR & DATE for Receipt of Offers is EXTENDED to: 09-14-2026 13:00 EDT X The purpose of this modification is to:

A. Extend the response due date to 14 September 2026 at 1:00 PM Eastern Time [ET].

B. Provide a revised Attachment 05 - Historical Workload and Planning Information.

C. Provide revised RFQ Clause C.12 - Personnel Vetting and Credentialing.

D. Provide Government responses to Vendor questions.

E. All other terms and conditions of the solicitation remain unchanged and in full force and effect.

F. Please acknowledge receipt of this Amendment when submitting your RFQ.

Kymberly Morgan Contracting Officer See attached document: Attachment 05 - Historical Workload and Planning Info - IV Buffer Support - 03SEP2026.

See attached document: Attachment 07 - Government Response - 36C24C26Q0027 - Vendor Questions.

See attached document: Attachment 08 - RFQ 36C24C26Q0027 - Solicitation - 09SEP2026.

See attached document: Attachment 05 - Historical Workload and Planning Info - IV Buffer Support - 03SEP2026.

See attached document: Attachment 07 - Government Response - 36C24C26Q0027 - Vendor Questions.

See attached document: Attachment 08 - RFQ 36C24C26Q0027 - Solicitation - 09SEP2026.

*= Required Field
Amendment to a Previous Combined Solicitation

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Amendment to a Previous Combined Solicitation

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