36C24720Q0218-006.docx

36C24720Q0218

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9.

ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE

WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15

CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTA

CHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNAT

URE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

619-20-3-5127-0012 36C24720Q0218 02-14-2020 Margie Yeaton 334-725-2871 03-09-2020

1100 CT

Department of Veterans Affairs Central Alabama Veterans Health Care 215 Perry Hill Road Montgomery AL 36109-3798 X X Y 561720 $19.5 Million N/A X See Delivery Schedule

Department of Veterans Affairs Central Alabama Health Care System East Campus 2400 Hospital Road Tuskegee AL 36083-5001

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page This is a Service Disabled Veteran Owned Small Business Set aside.

Floor Maintenance - CAVHCS Base - 04/01/2020 - 09/30/2020 Option 1 - 10/01/2020 - 09/30/2021 Option 2 - 10/01/2021 - 09/30/2022 Option 3 - 10/01/2022 - 09/30/2023 Option 4 - 10/01/2023 - 09/30/2024 All questions must be submitted in writing to Margret Yeaton by Feb 28, 2020 - 3:00 p.m. EST.

Site Visit: Feb 26, 2020 - 9:00 am CT. Bldg 4, Room 113 EMS Offices Montgomery, AL Feb 26, 2020-1:00 p.m. CT Bldg 68, Room 110 EMS Offices Tuskegee, AL Please contacte Margie Yeaton at 334-725-2871 if you plan to attend See CONTINUATION Page X

MARGARET J. YEATON

Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

INTENTIONALLY LEFT BLANK

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C247 Margret Yeaton Department of Veterans Affairs Central Alabama Veterans Health Care

215 Perry Hill Road Montgomery AL 36109-3798

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

36C24720Q0218

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B.2 PERFORMANCE WORK STATEMENT/STATEMENT OF WORK

FLOOR MAINTENANCE SERVICES

Section 1: General Information

1.1 General: This is a non-personal services contract to provide floor maintenance services for the Central Alabama Veterans Health Care System, (CAVHCS) Montgomery (West Campus) and Tuskegee (East Campus). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2 The contractor shall furnish all necessary supplies, equipment, incidentals, appropriate labor, supervision, management, reports, and transportation necessary to perform the tasks specified. The contractor shall provide all general labor to move and replace furniture and other incidental office items that might impede task(s) performance of this contract for our CAVHCS facilities. The contractor shall furnish the management expertise to accomplish not only the individual tasks specified within, but also to provide an acceptable environmental appearance that reflects the accomplishment of total floor care program. In addition to these services, the contractor shall provide other incidental tasks that are not specifically stated but normally included as general practice with this industry.

1.3 Square Footage: Total approximate square footage to be cleaned by contractor is 95,000. square feet (SF).

1.4 Frequency: This frequency of the work shall be conducted as indicated in the performance work statement and attachments.

1.5 Period of Performance: Period of performance is as shown section B. Price/Cost Schedule

1.6. Place of Performance: Central Alabama Veterans Health Care System

West Campus – Montgomery 215 Perry Hill Road Montgomery, AL 36109

East Campus – Tuskegee 2400 Hospital Road Tuskegee, AL 36083

1.7 Work Hours: The contractor operational hours shall be after normal administrative hours between 11:00 p.m. and 6:30 a.m. Sunday thru Thursday. Contractor shall not be required to work on federal holidays and weekends. When a holiday falls on a Sunday, the following Monday will be observed as a legal holiday when a holiday falls on a Saturday, the preceding Friday is observed by U.S. government agencies. If a decision is made to work outside of these hours., the COR shall be notified for coordination approval. Supervisory personnel shall be on the job site while work is being performed

1.8 National Holidays: The ten holidays observed by the Federal Government are: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday.

1.9Work Schedule: Prior to commencing performance under this contract, the Contractor shall provide a proposed work schedule to the Contracting Officer Representative (COR) describing how services will be accomplished. All work shall be coordinated with the COR or designated representative to avoid disruptions or conflicts between the Government functions and the provision of service under this contract.

1.10 Facilities/Floors: The following floors are to be maintained: Areas to be cleaned include corridors. This is approximate square footage (SF).

MONTGOMERY – WEST CAMPUS

TUSKEGEE -EAST CAMPUS

BUILDINGS 4, 4A, 3 , 3A, 2

BUILDING 68

BUILDING 83

BUILDING 120

BUILDING 129

1.11 Type of Contract: The government intends to award a Firm Fixed Price contract, with a base period and four (4) additional twelve (12)-month options periods.

1.12 Contract Changes: Additional cleaning required by changes in mission assignments must be documented by a written contract modification. If the contractor receives a request from VA personnel directing or requesting work that the contractor believes is not within the terms of the PWS or the contract, then the contractor must notify the COR and the Contracting Officer of the request. The only person that has the authority to modify the terms of the contract or request work for which compensation will be provided is a Contracting Officer.

1.13 Invoicing: All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

VA's Electronic Invoice Presentment and Payment System - The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com /US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

More information on the VA Financial Services Center is available at http://www.fsc.va.gov/einvoice.asp.

1.14 Quality Control Plan (OCP): The contractor shall submit a QCP that details how the contractor intends to monitor performance under the contract and steps that will be taken to correct any identified failings in the performance.

1.15 Quality Assurance

The Government may inspect contract services using a variety of methods however, the primary means of inspecting all types of work is the periodic method. The Government shall inspect and evaluate the Contractor‘s performance to ensure services are received in accordance with the requirements set forth in the contract. The COR may inspect by watching actual task performance, physically checking a completed task, checking a management information report; investigating customer complaints; conferring with building occupants/managers; or any combination of the above; or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS

1.16 Government Surveillance. The Government will monitor the Contractor's performance under this contract using the method(s) of surveillance specified in the Performance Requirements Summary. The Government, through its COR, will be monitoring the Contractor‘s performance on a continuous basis. All monitoring observations will be recorded by the Government. When an observation indicates defective performance, the COR will request the Contractor's representative to confirm defective work and perform corrective work as needed. The Government will also perform a visual inspection of the Contractor's inspection results. The Contractor shall be required to rework the effort until the performance standard is achieved, or a payment deduction could be taken

1.16.1 Surveillance Methods.

1.16.1.1 100% Surveillance: This method requires the COR to inspect the service each time it occurs. Any deficiency shall be documented and the Contractor shall re-perform the service, if appropriate, at no increase in contract amount.

1.16.1.2 Periodic Surveillance. This method requires the COR to employ a ―spot check‖ style of evaluation based on the Contractor‘s cleaning schedule. Any deficiency shall be documented and the Contractor shall re-perform the service, if appropriate, at no increase in contract amount.

1.16.1.3 Customer Complaints. The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaint. The Contracting Officer shall make the final determination of the validity of customer complaint‘(s) in cases of disagreement with the COR and the Contractor. Any validated customer complaint shall be documented and the Contractor shall re- perform the service, if appropriate, at no increase in contract amount.

1.16. 2 Performance Evaluation Meeting. The Contractor‘s representative may be required to meet with the COR or others during the first month of the contract. Monthly Meetings shall held to do a walk through of the facilities and thereafter as often as is necessary as determined by the Contracting Officer. However, if the Contractor requests, a meeting will be held whenever a Contract Discrepancy Report is issued. The meetings shall focus on Contractor performance and actual or potential problems. A mutual good faith effort shall be made by all parties to resolve all issues. The written minutes of these meetings shall be signed by the parties to the discussion. Should the Contractor not concur with the minutes, the Contractor shall so state any areas of non-concurrence in writing to the Contracting Officer within seven work days of receipt of the minutes.

1.17 Performance Requirements Summary (PRS)

The contract service requirements are summarized in the PRS and relate directly to required services. The performance standard briefly describes the minimally acceptable levels of service required for each item. The PRS and the Contractor‘s Quality Control Plan provide information on contract requirements, the expected level of Contractor‘s performance and the expected method of Government surveillance and confirmation of services provided. Procedures as set forth in FAR 52.212-4(a) Contract Terms and Conditions – Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

1.18 Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance, instead of price reduction, is the preferred method of correcting unacceptable performance.

1.18.1 The Contractor shall re-perform work within 24 hours after notification from COR and/or CO.

1.18.2 If Contractor fails to re-perform or if work is not acceptable, the COR will issue a discrepancy report. Upon issuance of the discrepancy report the Contractor shall have 10 days to respond in writing what actions will be taken to prevent re- occurrences of failed and or unacceptable work.

1.18.3 The Government reserves the right to withhold and deduct pay for services not rendered or re-performed work. The following computation shall be used for deductions. Square feet of the area(s) in building(s) where services are not rendered X $ as determined based upon contract pricing for facility SF shown in PWS or as provided by the Contractor per each or sq ft on = Amount of Deduction and acceptable to the Government.

Section 2: Definitions & Acronyms

2.1 Definitions:

Acceptable Quality Level (AQL). The AQL is defined as the number of defects or maximum percentage of defects in the lot that may occur before the Government will affect the price computation system in accordance with the Performance Requirements Summary and the Inspection of Services Clause. An AQL does not allow a Contractor to knowingly offer defective service, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

Clean. Clean shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime contractor.

Contracting Officer (CO). A person with the authority to enter, administers, and/or terminates contracts and makes related findings. The Contracting Officer is the only individual who has the authority to contractually bind the Government. The Contracting Officer may designate a Government employee to act as his authorized technical representative.

Contracting Officer Representative (COR). The person has been designated as the authorized representative of the Contracting Officer acting within the limits of his/her authority. This individual shall not be authorized to award, agree to, or sign any contract or modification thereto, or in any way to obligate the payment of money by the Government. The COR advises the Contracting Officer on matters relating to this contract, verifies completion of the work, certifies invoices related to completed work, and ensures compliance with all provisions of the contract.

Corrective Action. Action taken by the Contractor to correct a deficiency and identify the cause(s) of the deficiency.

Custodial Cleaning. Providing an array of cleaning functions that are vital to the daily operation of the facility to present a clean facility.

Defective Service. Defective service is a unit of service, which contains one or more defects or nonconformance with specified requirements.

Frequency of service:

· Annually – Service performed once each year during a 12 month period of the contract.

· Monthly - Services performed 12 times during each 12 month period of the contract at intervals of 28 to 31 calendar days.

· Weekly - Services performed 52 times during each 12 month period of the contract at intervals of 6 to 8 calendar days.

· Daily - Services performed once each calendar day, Monday through Friday, including holidays unless otherwise noted. Day per week or frequency per week – Service performed the day of week or frequency as noted in the PWS.

Performance Requirements Summary (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the Contractor.

Protection. This is preventing damages to surfaces and equipment caused by normal use or improper cleaning procedures.

Quality Assurance Surveillance Plan (QASP). An organized written document used for quality assurance surveillance. The document contains specific methods to perform surveillance of the Contractor.

Quality Control. These are actions taken by a Contractor to control the performance of services so that services meet the requirements of the PWS.

Quiet Zone. Means normally a noise level of less than 72.B (A) at five feet from the source in patient-occupied areas.

Soil. Dust, dirt, stains, grease, smudges, streaks, spots, lint, odors, organisms, vomits, or any agents that is injurious to health. Soil can be visible such as dust, or can be invisible such as organisms, and odors.

Subcontractor. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.2 Acronyms:

OSHA – Occupational Safety and Health Agency

Section 3: Government Furnished Items and Services

3.1 There are no Government Furnished Items and/or Services applicable for this service.

3.2 The contractor will be given secured storage space for their equipment. No government employee shall be authorized to use contractor’s equipment.

Section 4: Contractor Furnished Items and Services

4.1 The Contractor shall provide all labor, supplies and equipment necessary to assure that all services are in accordance with the contract and all applicable laws and regulations. The contractor shall ensure all work meets performance standards specified in this Performance Work Statement (PWS) and referenced documents.

4.2 Contractor furnished supplies and equipment: all chemicals shall comply with industry standards, and require initial approval by the CAVHCS infection control committee. The contractor shall submit material safety data sheets (MSDS) and other available product descriptions to the Contracting Officer Representative, (COR), for committee review and approval. All contractor proposed substitutions or replacements after initial committee approval requires additional approval before the products may be used.

Section 5: Specific Tasks

5.1 General Information -- Floor Cleaning:

5.1.1 The following floor care standards/specifications are included as the acceptable minimum level of service. These floor care standards/specifications are not to be construed as all inclusive. Any services/items not expressly incorporated but determined essential to care for floors in accordance with industry standards, shall be included as though written into these standards/specifications.

5.1.2 Major floor care tasks such as vinyl composite tile (VCT) stripping, waxing, and burnishing, and carpet cleaning shall be performed in a professional manner consistent with industry standards.

5.1.3 Frequencies, as set forth in the following specifications are approximate. Traffic and wear on applied floor care products may necessitate increased performance frequencies, which shall be determined by the COR.

5.1.4 The contractor shall maintain all floors in such a manner as to promote floor-covering longevity; and after each task is completed, floors shall be left in a clean and safe condition. Contractor will provide covering for doors so that chemicals do not run underneath the doors for adjacent rooms.

5.1.5 No electrical equipment (i.e. personal computers (pc), typewriters, clocks, etc.) shall be unplugged from electrical outlets to make room to use cleaning equipment. All extension cords used in the performance of this contract shall be hospital grade international electrotechnical commission (IEC) approved power cords. They shall not be frayed or have nicks/cuts in their insulation; and they shall be immediately removed from service and replaced by the contractor should their condition become hazardous.

5.1.6 All VCT flooring shall be maintained to a clean streak free appearance, ensuring a high luster that is free of swirls, hair, lint, and other visible debris. All VCT flooring shall initially be completely stripped and refinished; then maintained over the term of the contract per the following floor care specifications.

5.1.7 Wax able vinyl flooring, and non-wax floors that have been previously waxed, are included for performance under this contract.

5.1.8 Laminate flooring is specifically excluded from performance under this contract,

5.1.9 The Contractor shall move items (furniture) as necessary to ensure thorough and adequate cleaning; reposition when the work is completed.

5.1.10 Contractor personnel shall not use steel wool, abrasive metal cleaners, or any other cleaning materials or supplies which could cause damage to government property.

5.1.11 At no time shall chairs, wastebaskets, brooms, mops, or any other items normally moved to clean floors be placed on any surface of furniture or equipment.

5.1.12 All containers of cleaning chemicals and similar products shall be conspicuously marked (with a factory label), to identify contents. All other labels must be removed or defaced. Materials bearing a Department of Transportation (DOT) red label (flammable) shall not be used. No unlabeled chemicals are permitted for use anywhere within the facility.

5.1.13 All electrically operated equipment shall be equipped with hospital quiet-type motor, be third-wire grounded, and equipped with an appropriate length of UL approved three conductor cord. Extension cords are prohibited.

5.1.14 All wheeled and movable equipment shall be equipped with protective non-marking wheels and rubber bumpers or guards around the entire perimeter. No part of the equipment (except fixed handles) shall protrude beyond the rubber bumpers. Supplies and equipment shall not be transported in trash barrels, mop buckets, etc. All materials not immediately used shall be properly stored.

5.1.15 Contractor shall be required to contact the COR at least ten (10) working days prior to beginning work.

5.2 Floor Cleaning Standards: The contractor shall accomplish all deep cleaning tasks and remediation services to meet the requirements of this PWS and the Performance Requirements Summary. Floor cleaning shall be performed in a way that ensures safety of facility staff and patients. Special precautions are taken to prevent any hazards to patients or staff from equipment used in corridors, waiting rooms and entrance

5.2.1 Sweep and Mop Floor: Contractor shall sweep and dust mop and damp mop all assigned floors to also include corners, edge sand cove base. After sweeping and mopping, the complete floor surface including all edges, corners, baseboards, under floor mats and main floor spaces, including grout, shall be free from litter, dirt, dust, debris, scuff marks and foreign matter. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Moveable items shall be tilted or moved to sweep and damp mop underneath. The frequency is Daily.

5.2.2 Scrub and recoat (VCT) – Machine scrub entire floor surface with floor buff. Hand scrub floor edges, corners, and cove base tile or baseboards during the floor machine scrubbing process. Scrubbing should take off one coat and replaced with another coat of wax. The frequency is Monthly. Scrub and recoat is not required when a full strip and wax is scheduled for the month.

5.2.3 Full strip and wax (VCT)– machine strip old wax off entire floor surface with floor buffer. Hand strip floor edges, corners, and cove base tile or baseboards during the floor machine scrubbing process. Recoat floors with a minimum of three (3) coats of floor finish. A non-skid wax is required. A uniform glossy appearance is free of scuff marks, heel marks, wax build-up, and other stains and discoloration, Contractor is to consult flooring manufacturer's recommended maintenance procedures if questions arise. The frequency is Bi-Annually

5.2.4 High speed floor burnishing (VCT) The Contractor shall buff (high speed burnisher) flooring. Prior to buffing, the floors shall be swept, dusted and damp mop using a treated or dust free method/mop. The Contractor shall ensure that the cleaning includes the corners and abutments. The Contractor shall tilt or move chairs, and other easily movable items to clean underneath and shall return items to their proper position. The frequency is Weekly

5.3 Contractor Personnel

5.3.1 The contractor or representative shall be available while performance is being completed to respond by telephone within thirty (30) minutes of notification by the COR and shall be available to meet with COR or designated representative within thirty (30) minutes hours after notification to discuss problem areas.

5.3.1 The contractor's employees shall be fluent in English and shall be able to read, write, speak, understand and communicate effectively in English.

5.3.2 Prior to beginning performance under this contract, the Contractor shall provide the following:

5.3.3 List of employees who will provide services under this contract

5.3.4 List of shift supervisors

5.3.5 The Contractor shall notify the COR in writing whenever there is a change of personnel appointed to fulfill supervisory or shift leader function.

5.3.6 The Contractor shall not consume food, snacks, drinks or tobacco products except during specified break periods in appropriate designated break areas only.

5.3.7 The Contractor shall also be responsible for adhering to all requirements under the Privacy Act due to the possibility that confidential medical record information may be accessible and/or visible to contractor employees during performance of their daily duties. The Contractor shall obtain a signed "Confidentiality Certificate" from each employee prior to allowing them to start work under this contract. This is available through Talent Management System TMS www.valu.va.gov/Home/TMSResources. The contractor shall keep a copy of confidentiality certificate on site for inspection purposes.

5.3.8 Personnel performing under the contract are not required to have physical examination prior to work on this contract; however, the Contractor is expected to be in good physical health and able to work in patient care areas without risk to the patients. Personnel shall not be assigned to this contract if not in good physical health or pose a risk to patients. Personnel who acquire a communicable illness shall not perform service under the contract and shall be free of illness before returning to work.

5.4 Building Security. Keys will not be made available to contractor, access will be granted by EMS personnel on duty.

5.5 Safety

5.5.1The contractor shall display warning signs that have been approved by the COR in all areas where floor maintenance services may cause traffic obstruction or personnel hazard.

5.5.1 The cleaning of lobbies, and corridors resulting in a temporary wet or slippery floor surface shall be accomplished so that it will not be necessary for personnel or patients to cross the wet surface to gain access to other areas (for example, 1/2 of the hallway or area at a time). The contractor must comply with National Fire Protection Association 101 Life Safety Code of 2015.

5.5.2 Contractor shall, at all times, be safety conscious and shall discontinue work in case of emergency, adverse reactions to chemicals or fumes by patient/staff, and report to the COR.

5.5.3 In addition, contractor shall suspend work anytime work interferes with normal or emergency facilities operations and notify the COR. Contractor shall safeguard and store all tools and equipment.

5.6 Contractor's Attire and Identification

5.6.1 The Contractor shall wear a standard custodial type uniform which is easily recognizable and clearly distinguish them as the "Contractor." Uniforms shall present a neat, distinctive appearance; shall be clean and maintained in good repair; and shall be worn as designed by the manufacturer . Standard custodial type uniform is defined as collared work short (button-down or polo style) and pants or skirt of twill or similar material (no denim). The Contractor shall wear appropriate footwear that will cover the entire foot for safety purposes.

5.6.2. Identification Tags/Cards. The Contractor shall wear on the front of the uniform, clearly readable name identification (ID) logo identifying the contractor's and employee's name. The Government will issue ID cards to the Contractor after background checks have been completed. The Contractor shall obtain "Visitors' Badges" during the interim period via VA Police or Human Resource Department.

5.6.3 Contractor's Personal Hygiene: The Contractor's attire and presentation shall be appropriate per industry standard.

5.7 Fire Prevention and Emergency Procedures

5.7.1 The Contractor shall take such safety precautions as necessary to protect the lives and health of occupants of the buildings.

5.7.3 Any hazardous incidents created by the Contractor shall be corrected immediately.

5.7.4 The Contractor shall comply with applicable Federal, State, Local and facility safety and fire regulations and codes which are in effect at the beginning of the contract period. The Contractor shall keep abreast of and comply with changes in these regulations and codes applicable to the contract.

5.7.4The Contractor shall follow applicable facility policies concerning fire and/or disaster events.

5.8 Interference to Normal Function

The Contractor shall delay or interrupt their work at any time to avoid interference with patient care procedures and the normal function of the facility , including utility services, fire protection systems, and passage of facility patients, personnel, equipment, and carts.

5.9 Damage and Equipment Loss

5.9.1 The Contractor shall report damages or disfigurement of Government-owned furnishings, fixtures, equipment, and architectural or building structures to the COR immediately. The Contractor shall provide a written report of any damage or disfigurement to items to the COR or designated representative within 24 hours. The Government will not be responsible for Contractor's equipment or belongings that are lost, stolen or damaged.

5.9.2 . The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation.

5.10 Handling/Cleaning of VA Furniture/Equipment.

5.10.1 The COR or designated representative will provide guidance to the Contractor regarding Government items should not to be moved or otherwise handled. Any medical apparatus in use on or by a patient will not be moved or otherwise handled by the Contractor except when prior arrangements have been made with the nurse supervisor.

5.10.2. Equipment that is plugged in for recharging shall not be unplugged.

5.10.3 The contractor shall be responsible for moving and returning the furniture when cleaning it or behind it.

5.11 Debris/Trash Removal. Contractor shall remove all accumulated debris and other generated waste resulting from the worksite and VA premises upon completion of work after end of each workday.

Section 6: Attachments

6.0 Performance Requirements Summary:

FLOOR MAINTENANCE PERFORMANCE REQUIREMENTS SUMMARY

Assessment

defects per month

Confirm service provided as per the sow 95% of time per billing period

customer complaint

defects per month

customer complaint

defects per year

customer complaint

defects per month

customer complaint

defects per month

customer complaint

Below incentives apply to all of the PRS items shown above:

Positive Incentives: Positive performance evaluations and recommendations

Negative incentives: Negative performance evaluations; rework at no cost to the Government. Government acceptance with price or another form of consideration.

Note: If any performance stand is missed within a billing period, the COR shall notify the contractor and request that the invoice be resubmitted with the appropriate deduction.

6.2 Deliverables (Post-Award during Performance)

Tentative work schedule Within 10 days of contract award, for government approval.

One (1) One Adobe document, via email.

One (1) One Adobe document per employee change, via email.

Updates to the Quality Control Plan

As made for Approval

One (1) One Adobe document per employee change, via email.

Materials, Supplies, and equipment to be used include Material Safety Data Sheet

6.3 Task/Frequency List

Contractor must comply with the PWS Paragraph number shown below.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

WEST CAMPUS: SCRUB AND RECOAT FLOORS AS PER STATEMENT OF WORK (MONTHLY -EXCEPT WHEN STRIPPING AND WAXING DURING THE MONTH) Contract Period: Base POP Begin: 04-01-2020 POP End: 09-30-2020

WEST CAMPUS- HIGH SPEED BURNISHING

WEST CAMPUS - STRIP AND RECOAT FLOORS AS PER STATEMENT OF WORK (TWICE A YEAR)

WEST CAMPUS: DAILY MAINTENANCE TO INCLUDE SWEEPING/DUST MOPPING, AND DAMP MOPPING OF ALL ASSIGNED FLOORS TO ALSO INCLUDE CORNERS ,EDGES AND COVE BASE

EAST CAMPUS: SCRUB AND RECOAT FLOORS AS PER STATEMENT OF WORK (MONTHLY---EXCEPT WHEN STRIPPING AND WAXING DURING THE MONTH)

EAST CAMPUS: HIGH SPEED BURNISHING

EAST CAMPUS - STRIP AND RECOAT FLOORS TO INCLUDE CORNERS,EDGES AND COVE BASE AND 3 COATS OF FINISH

EAST CAMPUS: DAILY MAINTENANCE TO INCLUDE SWEEPING/DUST MOPPING, AND DAMP MOPPING OF ALL ASSIGNED FLOORS TO ALSO INCLUDE CORNERS ,EDGES AND COVE BASE

EAST/WEST CAMPUSES: CONTRACTOR SHALL CONDUCT MONTHLY WALK-THRU WITH COR OR HIS DESIGNATED REPRESENTATIVE

WEST CAMPUS: SCRUB AND RECOAT FLOORS AS PER STATEMENT OF WORK (MONTHLY -EXCEPT WHEN STRIPPING AND WAXING DURING THE MONTH) Contract Period: Option 1 POP Begin: 10-01-2020 POP End: 09-30-2021

WEST CAMPUS - WEST CAMPUS- HIGH SPEED BURNISHING

WEST CAMPUS - STRIP AND RECOAT FLOORS AS PER STATEMENT OF WORK (TWICE A YEAR)

WEST CAMPUS: DAILY MAINTENANCE TO INCLUDE SWEEPING/DUST MOPPING, AND DAMP MOPPING OF ALL ASSIGNED FLOORS TO ALSO INCLUDE CORNERS ,EDGES AND COVE BASE

EAST CAMPUS: SCRUB AND RECOAT FLOORS AS PER STATEMENT OF WORK (MONTHLY---EXCEPT WHEN STRIPPING AND WAXING DURING THE MONTH)

EAST CAMPUS: - HIGH SPEED BURNISHING

EAST CAMPUS - STRIP AND RECOAT FLOORS TO INCLUDE CORNERS,EDGES AND COVE BASE AND 3 COATS OF FINISH

EAST CAMPUS: DAILY MAINTENANCE TO INCLUDE SWEEPING/DUST MOPPING, AND DAMP MOPPING OF ALL ASSIGNED FLOORS TO ALSO INCLUDE CORNERS ,EDGES AND COVE BASE

EAST/WEST CAMPUSES: CONTRACTOR SHALL CONDUCT MONTHLY WALK-THRU WITH COR OR HIS DESIGNATED REPRESENTATIVE

WEST CAMPUS: SCRUB AND RECOAT FLOORS AS PER STATEMENT OF WORK (MONTHLY -EXCEPT WHEN STRIPPING AND WAXING DURING THE MONTH) Contract Period: Option 2 POP Begin: 10-01-2021 POP End: 09-30-2022

WEST CAMPUS - WEST CAMPUS- HIGH SPEED BURNISHING

WEST CAMPUS - STRIP AND RECOAT FLOORS AS PER STATEMENT OF WORK (TWICE A YEAR)

WEST CAMPUS: DAILY MAINTENANCE TO INCLUDE SWEEPING/DUST MOPPING, AND DAMP MOPPING OF ALL ASSIGNED FLOORS TO ALSO INCLUDE CORNERS ,EDGES AND COVE BASE

POP Begin: 10-01-2022 POP End: 09-30-2023

EAST CAMPUS: SCRUB AND RECOAT FLOORS AS PER STATEMENT OF WORK (MONTHLY---EXCEPT WHEN STRIPPING AND WAXING DURING THE MONTH)

EAST CAMPUS: HIGH SPEED BURNISHING

EAST CAMPUS - STRIP AND RECOAT FLOORS TO INCLUDE CORNERS,EDGES AND COVE BASE AND 3 COATS OF FINISH

EAST CAMPUS: DAILY MAINTENANCE TO INCLUDE SWEEPING/DUST MOPPING, AND DAMP MOPPING OF ALL ASSIGNED FLOORS TO ALSO INCLUDE CORNERS ,EDGES AND COVE BASE

EAST/WEST CAMPUSES: CONTRACTOR SHALL CONDUCT MONTHLY WALK-THRU WITH COR OR HIS DESIGNATED REPRESENTATIVE

WEST CAMPUS: SCRUB AND RECOAT FLOORS AS PER STATEMENT OF WORK (MONTHLY -EXCEPT WHEN STRIPPING AND WAXING DURING THE MONTH) Contract Period: Option 3

WEST CAMPUS - WEST CAMPUS- HIGH SPEED BURNISHING

WEST CAMPUS - STRIP AND RECOAT FLOORS AS PER STATEMENT OF WORK (TWICE A YEAR)

WEST CAMPUS: DAILY MAINTENANCE TO INCLUDE SWEEPING/DUST MOPPING, AND DAMP MOPPING OF ALL ASSIGNED FLOORS TO ALSO INCLUDE CORNERS ,EDGES AND COVE BASE

EAST CAMPUS: SCRUB AND RECOAT FLOORS AS PER STATEMENT OF WORK (MONTHLY---EXCEPT WHEN STRIPPING AND WAXING DURING THE MONTH)

EAST CAMPUS: HIGH SPEED BURNISHING

EAST CAMPUS - STRIP AND RECOAT FLOORS TO INCLUDE CORNERS,EDGES AND COVE BASE AND 3 COATS OF FINISH

EAST CAMPUS: DAILY MAINTENANCE TO INCLUDE SWEEPING/DUST MOPPING, AND DAMP MOPPING OF ALL ASSIGNED FLOORS TO ALSO INCLUDE CORNERS ,EDGES AND COVE BASE

EAST/WEST CAMPUSES: CONTRACTOR SHALL CONDUCT MONTHLY WALK-THRU WITH COR OR HIS DESIGNATED REPRESENTATIVE

WEST CAMPUS: SCRUB AND RECOAT FLOORS AS PER STATEMENT OF WORK (MONTHLY -EXCEPT WHEN STRIPPING AND WAXING DURING THE MONTH) Contract Period: Option 4 POP Begin: 10-01-2023 POP End: 09-30-2024

WEST CAMPUS - WEST CAMPUS- HIGH SPEED BURNISHING

WEST CAMPUS - STRIP AND RECOAT FLOORS AS PER STATEMENT OF WORK (TWICE A YEAR)

WEST CAMPUS: DAILY MAINTENANCE TO INCLUDE SWEEPING/DUST MOPPING, AND DAMP MOPPING OF ALL ASSIGNED FLOORS TO ALSO INCLUDE CORNERS ,EDGES AND COVE BASE

EAST CAMPUS: SCRUB AND RECOAT FLOORS AS PER STATEMENT OF WORK (MONTHLY---EXCEPT WHEN STRIPPING AND WAXING DURING THE MONTH)

EAST CAMPUS: HIGH SPEED BURNISHING

EAST CAMPUS - STRIP AND RECOAT FLOORS TO INCLUDE CORNERS,EDGES AND COVE BASE AND 3 COATS OF FINISH

EAST CAMPUS: DAILY MAINTENANCE TO INCLUDE SWEEPING/DUST MOPPING, AND DAMP MOPPING OF ALL ASSIGNED FLOORS TO ALSO INCLUDE CORNERS ,EDGES AND COVE BASE

EAST/WEST CAMPUSES: CONTRACTOR SHALL CONDUCT MONTHLY WALK-THRU WITH COR OR HIS DESIGNATED REPRESENTATIVE

B.4 DELIVERY SCHEDULE

5.00

26.00

1.00

183.00

5.00

26.00

1.00

183.00

6.00

10.00

52.00

2.00

365.00

10.00

52.00

2.00

365.00

12.00

10.00

52.00

2.00

365.00

10.00

52.00

2.00

365.00

12.00

10.00

52.00

2.00

365.00

10.00

52.00

2.00

365.00

12.00

10.00

52.00

2.00

365.00

10.00

52.00

2.00

365.00

12.00

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents…