36C24418R0325-003.docx

36C24418R0325

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

595-18-1-5058-0001 36C24418R0325 02-27-2018 Debra Willard 302-994-2511x7501 03-21-2018

1600 PM EST

00244 Department of Veterans Affairs Network Contracting Office 4 Michael J. Crescenz VA Medical Center 3900 Woodland Avenue Philadelphia

PA

19104-4551 X X 812332 $38.5 Million X N/A X Department of Veterans Affairs Network Contracting Office 4 Michael J. Crescenz VA Medical Center 3900 Woodland Ave Philadelphia

PA

19104-4551 00244 Department of Veterans Affairs Network Contracting Office 4 WVAMC Wilmington VA Medical Center 1601 Kirkwod Highway Wilmington

DE

19805

Austin Payment Center Department of Veterans Affairs PO Box 149971 Austin

TX

78714-9971

(877) 353-9791

(512) 460-5429 See CONTINUATION Page

RFP EMAIL TO DEBRA.WILLARD@VA.GOV

QUESTIONS LAST DAY TO BE ANSWERED 14MARCH2018 16:00 PM EST

See CONTINUATION Page X X X X X Debra Willard Contracting Officer Table of Contents

STATEMENT OF WORK

Philadelphia

A. DESCRIPTION: Contractor shall furnish all linens (including sheets, pillow case, bath towel, wash cloth, thermal blanket, mattress pad, kitchen apron, dish towel, hand towel, isolation gown, patient gown, IV gown, robe, hamper bag, pajama top, pajama bottom, dust mop, and wet mop) labor, equipment, supervision, management, supplies, bulk delivery carts, transportation, and facilities (except as identified elsewhere in this solicitation) necessary to perform contractor owned/contractor operated bulk laundry/linen services and tasks required under this contract for PVAMC and the (CLC) Health Care Center. Linen specifications are listed separately in Section 6.1. All services are to be performed in accordance with standard industry practices and quality control measures. Services shall include pick-up and delivery of items by contractor personnel. These services are in support of patient care programs. Dry cleaning will be provided for any piece of clothing that is not appropriate to be cleaned using traditional laundry equipment. The item of clothing that needs to be dry-cleaned will be marked as such by CLC staff, and will be kept separate from other Veteran clothing. The cost for dry cleaning will be billed as a separate line item on the monthly invoice.

Services are required Monday through Friday (five days a week); excluding federal holidays (see definition). Clean linen delivery and soiled linen pickup shall be between 6:00 AM and 10:00 AM, Monday through Friday, with specific delivery times to be proposed by the Contractor and agreed to by the Contracting Officer Representative (COR).

The Contractor will supply vendor-owned linen, and will replace linen as needed for normal wear and tear. Veteran personal clothing will be laundered by the Contractor.

All services shall be provided FOB to VAMC locations identified elsewhere in this contract.

B. CONTRACTOR PICK-UP AND DELIVERY HOURS: Any changes to the pick-up and delivery schedule shall be coordinated with the COR at the Medical Center. Schedule modification/alteration opportunities, which would improve operations and turn-around time, without major interruption to either contractor or the Government, shall be negotiated between the Contractor and COR and shall not be implemented until all parties have concurred.

C. ESTIMATED QUANTITIES: Historical data is provided in Section 6. However, it is impossible to determine the exact quantities during the contract term. Each offeror whose offer is accepted wholly or in part will be required to provide all services during the contract term.

D. CONTRACT AWARD: The Government contemplates award of a Firm Fixed-Price resulting from this solicitation. Contract period will be from May 1, 2018 thru April 30, 2018.

Table of Contents

SECTION 1

1.1 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449, block 18A)

1. Contract Administration: All Contract administration matters will be handled but the following individuals:

a. CONTRACTOR: To be completed at award

b. GOVERNMENT: Contracting Officer Department of Veterans Affairs (VA) Corporal Michael J. Crescenz VA Medical Center Contracting Office 3900 Woodland Ave Philadelphia, PA 19104-4551

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the Contractor will be made in accordance with:

[X] 52.232-34, Payment by Electronic Funds Transfer – Other than Central Contractor Registration, or

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [Monthly]

4. GOVERNMENT INVOICE ADDRESS: All invoices from the Contractor shall be mailed to the following address:

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin, TX 78714-8971

5. SUBCONTRACTING COMPLIANCE REVIEW PROGRAM – The Contractor is required to comply with the requirements of IL 001AL-11-15 dated June 8, 2011, as follows:

SUBCCONTRACTING COMMITMENTS – MONITORING AND COMPLIANCE

This Solicitation includes VAAR 852.215-70, Service Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors, and VAAR 852.215-71, Evaluation Factor Commitments. Accordingly, and Contract resulting from this Solicitation will include these clauses. The Contractor is advised in performing Contractor administration functions, the Contracting Officer (CO) may use the services of a support contractor(s) to assist in assessing Contractor compliance with the subcontracting commitments incorporated into the Contract. To that end, the support contractor(s) may require access to the Contractor’s business records or other proprietary data to review such business records regarding Contractor compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor’s business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the Contractor compliance with the subcontracting commitments.

ACKNOWLEDGMENT OF AMENDMENTS: The Offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO. DATE

1.2. SCHEDULE OF SUPPLIES OR SERVICES AND PRICES/COSTS

1.2. SCHEDULE OF SUPPLIES OR SERVICES AND PRICES/COSTS

PROVIDE BULK LAUNDRY/LINEN SERVICES in accordance with the Statement of Work and all Contract terms, conditions and requirements within. Offeror shall provide price per clean pound of each item.

BASE CONTRACT PERIOD: From Date of Award for twelve consecutive months.

PROVIDE BULK LAUNDRY/LINEN SERVICES in accordance with the Statement of Work and all Contract terms, conditions and requirements within. Offeror shall provide price per clean pound of each item.

BASE CONTRACT PERIOD: From Date of Award for twelve consecutive months.

For 12 Months one year contract

1. Transportation Specific Tasks - The tasks which shall be the basis for the work performed are:

a. Trucks linen carts to be cleaned with approved sanitizing agents.

b. Trucks is loaded and ready for transport, Medical Center personnel will lock and seal each truck box utilizing provided padlock and numbered seal. Medical Center personnel will verify that each truck received is padlocked. Any deviation will be reported immediately Medical Center.

2. Packaging- All items returned to or requested by Medical Center shall be neatly folded, counted and stacked in linen carts as follows:

6.1.1. Flatwork items that must be conditioned, ironed and folded

6.1.1.1 Apron, cook

6.1.1.2 Pillowcases, regular

6.1.1.3 Pillowcases, surgical

6.1.1.4 Sheets, poly/cotton, bed

6.1.1.5 Tablecloth

6.1.1.6 Towel, kitchen

6.1.1.7 Towel, huck

6.1.1.8 Items that must be finished and placed on hangers

6.1.1.9 Patient personal clothing 9shirt/pants) – identified/separated by ward/unit

7.1.1.1 Shirt, uniform

7.1.1.2 Trouser, uniform

7.1.1.3 Smock, knee length, long coats

7.1.1.4 Coveralls

7.1.1.5 Coat, short

7.1.1.6 Pantsuit, top

7.1.1.7 Pantsuit, bottom

7.1.1.8 Scrubs used as a uniform

7.1.1.9 Dress

8.1.1.1 Top

8.1.1.2 Bottom

8.1.1.3 Warm –up Jackets

8.1.1.4 Item that must be tumbled dried and folded

8.1.1.5 Bathrobe

8.1.1.6 Blankets, bath

8.1.1.7 Blanket, Bedspread

8.1.1.8 Cover, mattress

8.1.1.9 Curtains, shower

9.1.1.1 Curtains, cubicle

9.1.1.2 Gown, operating

9.1.1.3 Gown, Patient

9.1.1.4 Gown, isolation

9.1.1.5 Pads, absorbent

9.1.1.6 Pads, mattress

9.1.1.7 Pajamas

9.1.1.8 Coat

9.1.1.9 Trousers

10.1.1 Towel, bath

10.1.2 Washcloths

10.1.3 Bibs

10.1.4 Surgical Scrubs –

A. tops, B. bottoms

10.1.5 Items that must be cleaned, dried and returned in bulk –

a. Mops, wet

b. Mops, dust

10.1.6 Items that must be dried and placed in laundry bags

Fitted sheets Linen bags Rags

10.1.7 Items that must be finished folded, identified by patient name/number, if any, and put in protective packaging.

10.1.8 Patient’s Personal Clothing, which is not on hangers, Identified/Separated by wards/unit A. Small B. medium

10.1.9 Packaging:

11.1.1 Linen is packaged in bulk by items according to quotes and established arrangement

11.1.2 Items finished and placed on hangers are returned in carts with a coat bar. They are placed on the hanger so identification number and size is showing, if any.

11.1.3 Additional Guidance- To eliminate the need for separate listing of items that are received infrequently, the items ‘Miscellaneous: small, medium, large’’ is shown at the end of each lot. This should be interpreted as follows:

11.1.4 Laundry:

Small: An item requiring the approximate time, effort and cost to process as a pillow case.

Medium: An item requiring the approximate time, effort and cost to process a sheet or spread.

Large: An items requiring the approximate time, effort and cost to process as a blanket.

PRICING NOTES:

1. ESTIMATED QUANTITIES: It is impossible to determine the exact quantities that will be required during the Contract term. Each Offeror whose offer is accepted wholly or in part will be required to provide all services that may be ordered during the Contract term. The fact that all quantities are not ordered shall not constitute a price adjustment under any Contract resulting from this Solicitation.

1.3. Statement of Work

Contractor Laundry Facilities.

1.3.1. The laundry facility shall be designed, equipped and ventilated (a) for efficient production of hygienically cleaned textiles and (b) to minimize the potential dissemination of microbial contaminants that are external (e.g., dust and dirt) and internal (e.g., soiled laundry, contaminated lint) to the facility.

1.3.2. The laundry contractor has procedures in place and enforces procedures to restrict the employee traffic moving from one part of the facility to the other such as physical separation barriers and contractor policy enforcement actualizing the physical separation of clean from soiled sides of the production plant.

1.3.3. The ventilation system shall include adequate intake, filtration, exchange rate, and exhaust in accordance with local, state, and federal regulations. Clean area shall maintain a positive air pressure in relation to adjacent area.

1.3.4 The contractor processing facility where this requirement is to be performed shall be located within a 125 mile radius from the Philadelphia VA Medical Center. Onsite inspections will be required by the COR.

1.3.1. This document contains the technical provisions for laundry/linen services that are to be provided for VA Philadelphia.

1.3.1.1. The work required by this Statement of Work, consists of furnishing the physical laundry plant (at an off-site location), all linen items, labor, supervision, management, management support, supplies, ancillary equipment, vehicles and materials necessary for accomplishment of complete laundry/linen services, as described in Section 5.

1.3.1.2. All workmanship shall be in accordance with practices established by the Association for Linen Management (ALM), Dry Cleaning & Laundry Institute, Textile Rental Services Association (TRSA), and accepted industry standards. It is intended that services shall include all processes necessary for the laundering of the articles even though every step involved is not specifically mentioned. All work shall be performed under sanitary conditions as specified by The Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Physical separation, through the presence of a barrier wall and the use of pass-through equipment is required to maintain positive air pressure in the clean section relative to a negative air pressure in the soiled section. In no case shall clean and soiled linen share the same physical space. The Laundry Plant layout/design must incorporate a “design for asepsis” where by clean linen does not come into contact with soiled linens nor share the same physical space, thus avoiding cross-contamination or reintroduction of bacteria once processed. Plants in which the work is done shall be open to inspection of sanitary conditions by Government representatives. After processing, laundered articles shall be in serviceable and sanitary condition, meeting established quality and performance requirement standards as shown in Section 7 ‘Quality Assurance”.

1.4. Contractor Experience.

The Contractor shall have experience in providing Medical Center laundry/linen services. The firm must have gained this experience as a result of being primarily engaged in the business of providing laundry/linen services in Medical Center environments (e.g. inpatient and outpatient medical treatment facilities) prior to submitting proposal.

1.5. Supervision by Contractor:

1.6. Personnel Qualifications and Requirements for Contract Service:

1.6.2.2.1. A general orientation of basic bacteriological concepts, including the basics of how disease is caused and transmitted.

1.6.2.2.2. Infection control orientation, relating duty functions to how infections can be prevented, reduced, or contained through proper environmental sanitation methods and to the technical provisions of this specification.

1.6.2.2.3. Proper use and handling of supplies and equipment.

1.6.2.2.4. Care and maintenance of Contractor and Government-furnished property.

1.6.2.2.5. Familiarization with local fire prevention and safety procedures.

1.6.2.2.6. Familiarization with equipment operational manuals.

1.6.2.2.7. Individual duties and responsibilities.

1.6.2.2.8. Procedures for replenishing supplies and obtaining equipment repair.

1.6.2.2.9. Role of Contractor personnel and their impact on patient care.

1.6.2.2.10. Techniques or methods for measuring the quality of work performance.

1.6.2.2.11. A general orientation of laundry operating procedures and policies.

1.6.2.2.12. Hazard communication, including location and access to the Material Safety Data Sheets (MSDS).

1.6.2.2.13. Compliance with Occupational Safety and Health Administration (OSHA)’s Bloodborne Pathogen Standard 29 CFR 1910.1030, which covers all elements of the standard including but not limited to: information on bloodborne pathogens and diseases, methods used to control occupational exposure such as Universal precautions and use of PPE (Personal Protective Equipment), hepatitis B virus (HBV) vaccine, and medical evaluation and post-exposure follow-up procedures.

1.6.2.2.14. General Employee Privacy Training.

1.7. Quality Control and Quality Assurance for Contract Service:

1.7.1. Quality Control. The Contractor shall have a Quality Control program to assure that the requirements of the contract are provided as specified. One copy of the Contractor’s basic Quality Control Program shall be available for review by the COR initially and at any time during performance. Subsequent changes to the approved Quality Control Program must also be reviewed and approved by the COR. The program shall include, but not be limited to the following:

1.7. Government Representative.

1.7.1. CO: The Contracting Officer is responsible for administrative and legal aspects of the Contract, as well as technical issues which cannot be resolved between the Contractor and COR. The Contractor is responsible to advise the Contracting Officer of any suspected or actual problems, disputes, or any issues in general which could endanger Contract performance.

1.7.2. COR and Designees: The COR is responsible for providing technical assistance to the CO in administration of the Contract. The CO will furnish the name of the COR prior to the start date of the Contract along with a delegation of authority stating general responsibilities as well as limitations. The COR may re-delegate authority to one or more individuals to act as the COR’s representative for specific facilities and/or functions. The COR and CO shall have access to plant facilities, without necessity of prior notification to Contractor.

1.8. Correspondence. All correspondence relative to this contract shall bear the VA contract number, title, and name of the VA medical center, and shall be addressed to the COR with a copy to the CO.

1.9. Security. It is the responsibility of the Contractor to ensure that all extraneous articles, except trash, found in linens or in areas under the jurisdiction of the Contractor (i.e., medical instruments and personal items) are turned in to the COR. A note will accompany the articles returned identifying the area or origination, and the type of linen or item it was found on (ex: general, personal).

1.10. Safety and Fire Prevention:

1.11. Damage and Equipment loss:

1.12. Linen Control

1.12.1. Contractor shall comply with all Government request and policies relative to linen control.

1.12.2. Contractor shall participate, as required by VA policy, in inventories of Government-provided specialty linen. Examples of Government owned linen would be bedspreads used in CLC, cubicle curtains, table cloths used for special events.

1.13. Delivery Requirements:

1.13.4. Clean linen will be stocked according to VA specifications as specified in Section 5. Linen will be separated into carts ready for use on Community Living Center, Domiciliary, Clinical area and areas located in Corporal Michael J. Crescenz VA Medical Center 1.13.5. Contractor’s personnel shall clean the linen transport vehicle with a EPA approved (hospital grade) germicide/disinfectant, which has been approved by the COR.

1.13.6. Clean linen delivery and soiled linen pickup shall be between 6:00 AM and 10:00 AM, Monday through Friday, with specific delivery times to be proposed by the Contractor and agreed to by the COR at the following Medical Center locations:

Corporal Michael J. Crescenz VA Medical Center 3900 Woodland Ave Philadelphia, PA 19104-4551

1.14. Phase-out Plan. The Contractor shall have a phase out plan. This plan shall describe the Contractor’s methods and procedures to ensure smooth and uninterrupted service at contract expiration date for a period not to exceed 90 days. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

1.15. Circumstances to be reported. The Contractor shall report any circumstances, which may affect the performance of the work and unhealthy or hazardous conditions or any delays or interference with work. Such reports shall be made immediately upon discovery by the Contractor to the COR by phone and a follow-up fax/email.

1.16. Contingency Plan, Contractor shall furnish with his proposal a written Contingency Plan indicating that services can be continued in the event of Contractor’s equipment and /or production facility failure. This Contingency Plan must also include transportation vehicle failure.

Section 2 - Definitions/Acronyms

2.1. Definitions. Definitions used throughout this Statement of Work shall have the following meanings as set forth below:

Ancillary Equipment. Equipment required for Contractor’s operations but not directly related to laundry production, e.g., cleaning equipment.

AQL (Acceptable Quality Level). The maximum percent of defective work or number of defects that will be allowed before work is considered unsatisfactory. An AQL does not imply that the Contractor has knowingly performed in an unsatisfactory way. It implies that the Government recognizes that unsatisfactory performance sometimes happens unintentionally. As long as unsatisfactory performance does not exceed the AQL, the service will not be subject to payment reduction by the Government. The Contractor, however, must correct all unsatisfactory work unless excused by the COR.

CDR (Contract Discrepancy Report). Government formal documentation of Contractor’s failure to provide services as required under the terms of the contract. The CDR requires the Contractor to explain in writing why performance was unsatisfactory, how performance will be returned to satisfactory levels, and how recurrence of the problem will be prevented in the future.

CLC (Community Living Center). Similar to nursing home, offers Veterans a home-like atmosphere.

Clean. Laundered articles are dry and free of visible soil, lint and objectionable odor. Spots and stains are removed where practical without fabric damage. No residual harmful chemicals are present.

Consumable Supplies. Those supplies used in the day-to-day operation of the laundry, e.g., detergent, bleach, and alkali.

Contractor. An individual, partnership, or organization having a contractual relationship with the Government for provision of service.

CO (Contracting Officer). The person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

COR (Contracting Officer’s Representative). Any person or persons authorized to act for the Contracting Officer within authority limits. (Lead/Facility)

CPM (Contractor’s Plant Manager). Contractor’s representative having supervisory responsibility and authority for total performance of work under the contract.

Cure Notice. A formal notification to Contractor to correct a deficient situation or risk termination of contract.

Defect. Each instance of noncompliance with a contract requirement. A defect may be caused by either nonperformance or poor performance. Each defect is subject to deductions, as set forth in Section VII.

Delivery Point. Point which soiled linen is picked up for processing by the Contractor and clean linen delivered to the VA facility.

Department of Veterans Affairs. Government agency requiring services under the terms of the contract.

Emergency. An unforeseen combination of circumstances, or the resulting state, which requires immediate action. An emergency situation shall be declared by the CO and/or the COR.

Fair Wear and Tear Condition. That which is worn out by normal usage with no negligent misuse involved and cannot be used for its intended purpose.

Federal Holidays. The date of observance by the Federal Government of the following holidays:

New Year’s Day (1 January) King’s Birthday (3rd Monday in January) Washington’s Birthday (3rd Monday in February) Memorial Day (Last Monday in May) Independence Day (4th of July) Labor Day (1st Monday in September) Columbus Day (2nd Monday in October) Veteran’s Day (11 November) Thanksgiving Day (4th Thursday in November) Christmas Day (25 December).

When such holiday falls on first non-workday, the preceding workday will be considered a holiday. When such holiday falls on the second non-workday, the next workday will be considered a holiday.

General Linens. Linens which are commercially available, such as, sheets, towels, blankets, bedspreads, pillowcases, washcloths, bath blankets, pajamas, bathrobes, mattress pads, bed pads, fitted sheets, and other items identified in Attachment 1. Contractor supplied linens do not have to have chronograph/logo.

Government. The United States Government, Headquarters, VA, VAMC, and the term used to refer to the officials designated to administer the contract or their designated representatives.

Infection Control Committee. The group designated for implementation and monitoring of the infection control program for the Medical Center as prescribed by JCAHO and the VA.

JCAHO. Joint Commission on Accreditation of Healthcare Organizations.

Launder. To clean by chemical and mechanical action materials composed of natural or synthetic fibers. For the purposes of the contract the terms include tumble-drying, ironing, folding, and all other industry standard processes, which textile products undergo while in the laundry.

Linen. Reusable textile items composed, in whole or in part, of natural, synthetic or blended fibers.

Linen Inventory. An itemized listing of quantities and values for accounting purposes of linen items in circulation at the Medical Center(s).

Manning Chart. A survey chart or inventory for scheduling manpower requirements in an industrial plant showing each operation with number of workers.

Medical Center Director (s). The person with final responsibility for the mission of the Medical Center.

Must. This word is used in connection with the Contractor and specifies that the provision is binding.

Packaging. Packaging is the process by which cleaned garments and linen are returned to the Medical Center. Linen is delivered in linen carts by quotas according to established arrangement agreed upon by the COR, CPM, and CO. All linen is packaged securely to prevent possible contamination.

Patient Clothing. Personal property of patients, e.g., pants, shirts, underwear.

Personal Property. All Government property, except real property and expendable property.

Procedures Manual. A Contractor’s written document describing in detail the methods normally used to accomplish tasks required by the contract, proper operation of equipment, and normal fire/ safety precautions.

Quality Assurance. Those actions taken by the government to check goods or services to determine that they meet the requirements of the PWS.

Quality Assurance Evaluator. Government employee(s) assigned to monitor and evaluate the quality and compliance with the Performance Work Statement requirements.

Quality Control. Those actions taken by the Contractor to control the production of goods or services so that they will meet the requirements of the PWS.

Sanitary. In a clean state, protected from the contamination of pathogenic organisms.

Separation. Physical separation of contaminated materials from other materials or personnel to prevent the spread of contamination.

Service. A job performed to the standard and within the acceptable quality level. The Contractor must do the specific job, meet the standard, and meet the acceptable quality level before performance is acceptable and the Contractor is paid.

Serviceable Articles. Articles usable in their current condition, or restorable by economically justified repair methods to usable condition.

Shall. This word is used in connection with the Contractor and specifies that the provision is binding.

SOW (Statement of Work). A document that describes accurately the essential technical requirements for services, including the standards used to determine whether the requirements have been met.

Specialty Items. All textile items not classified as general linens. Examples – soap free linen, restraints, cubicle curtains, etc.

Standard. A Government acknowledged measure of comparison.

Start Date. The date work under the contract is scheduled to begin.

Surveillance Plan. An organized written document used for quality assurance surveillance.

Task and Frequency Chart. Displays the required tasks and the minimum frequencies of performance.

Textile Care Processing Facility. A facility designed to render soiled linens clean, sanitary and aesthetically acceptable for reuse, in an efficient and non-damaging manner.

Trash. Rubbish or refuse.

Uniforms. Government owned clothing worn by VA employees as a means of identification.

Unserviceable Item. An item, which can no longer be used for its intended purpose.

VA (Department of Veterans Affairs). The Government agency requiring services under the terms of the contract.

VAMC. Veterans Affairs Medical Center

Headquarter. Veterans Affairs Central Office.

Will. This word is used in connection with the Government and specifies that the provision is binding.

2.2. Commonly used Acronyms

Section 3 - Government Furnished Property and Services

3.1 Materials:

3.1.1. The Government will provide forms, publications and services specifically identified in this contract as Government furnished.

3.1.2. Fair wear and tear or unserviceable condition of specialty items will be determined by the COR.

3.1.3. The Government will provide restroom and hand washing facilities for Contractor employees to wash their hands following exposure to blood or other body fluids while at the VA Facility.

3.1.4. The Government will provide facility passes for Contractor’s employees as necessary to fulfill provisions of this contract.

3.1.5. The Government will provide a detailed list of specialty items to be laundered.

Section 4 - Contractor Furnished Items

4.1. Materials. Contractor shall furnish all materials necessary to perform the tasks specified in the contract except to the extent specified in Section 3 (Government Furnished Property and Services). The Contractor shall secure all materials and supplies that comply with Local, State and Federal environmental laws.

4.2. Vehicles. The Contractor shall provide all required vehicles, vehicle fuels, lubricants, and repairs necessary to perform services under this contract. All vehicles to be used under this contract must be maintained in a safe and serviceable condition during duration of this contract. In addition, the vehicles must be kept clean (exterior and interior) with no unsightly residue of dirt, mud, trash, and other debris. Vehicle efficiency is solely the responsibility of Contractor and Contractor shall not be relieved of his contract responsibilities due to vehicle breakdown or failure of vehicles to operate.

4.3. Linen. Linen/textiles shall be free of rips, tears, holes, fraying, and excessive stains. Any items determined to be in unsatisfactory condition or past useful life, as determined in the sole discretion of the VA, shall be replaced by the Contractor at no cost to the VA.

4.3.1. Linen Specifications:

Note: Colors listed are suggested; however substitutions are acceptable as long as colors provided are coded by size. Samples of linen being furnished under the contract are required as part of the pre-award survey.

5.5-6.5 lb/dz, white hemmed ends

Small – Blue Medium – Brown Large – Maroon X Large – Yellow 2XL Large – Yellow/brown bias on lapel 3XL – Yellow/green bias on lapel 4XL – Yellow/blue bias on lapel 5XL – Yellow/white bias on lapel

Petite – Teal Small/Medium – Royal Large/X Large – Rose 2XL/3XL – Pink 4XL/5XL - Navy