36C24121Q0845 0002.docx

Solicitation # 36C24121Q0845 VA Conflict Analysis Web-Intervention and Website Development

5. PROJECT NUMBER (if applicable)

CODE

7.

ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF

PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE

OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERE

D CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendmen t, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED

STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF

CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF

SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 9/16/2021 None Department of Veterans Affairs

VAMC

Togus 1 VA Center Augusta ME 04330 Department of Veterans Affairs VAMC Togus 1 VA Center Augusta ME 04330 To all Offerors/Bidders

36C24121Q0845 09-16-2021

X X X

X The purpose of this amendment is to answer questions received on 9/14/2021. An additional amendment is forthcoming to answer the other RFI's.

All other terms and conditions remain the same.

The closing date for all quotes is 9/24/2021 at 12:00 PM EST.

Karla Rotondo Branch Chief

· Can the Government provide any information on the number of survey questions?

There are a sequence of several multiple choice question to begin (16 items total).

There are sequence of 4 writing prompts that each have a range of follow-up short answer writing questions.

There is a concluding evaluation (short answer).

There is follow-up satisfaction evaluation (multiple choice).

· Is there any level of support for users for the surveys? Knowledge base, FAQs, tooltips or other requirements? Do the accessibility requirements include any in person support by phone or chat?

There will be introductory information explaining usage for each section. Ideally there would also be brief video instruction. No person support or chat support is included at this time.

· Will a VPAT be required by the VA Section 508 Office for the application? Will the VPAT be required to be submitted with the proposal?

To the best of my knowledge VPAT is not required at this point.

· Is there a strategic communication plan that informs the writing of content, calls-to-action or reading level requirements?

There is prior plan, but we look forward to developing plan with vendor.

· Will copy editing be required or will all copy be provided by the VA?

Copy editing will be provided by VA.

· Has an information architecture been planned previously or is it unnecessary for the scope of work?

Yes, initial site architecture has been planned. We are open to vendor recommendations.

· Is there any background on the audience that would inform design or usability? Is there any audience research that the vendor might be able to review to understand the audience needs, points of pain etc?

Audience is rural veterans that are not otherwise using VA mental health services. Yes, we can supply articles, demographics, other information as necessary.

· The scope specifies narrative and creative assessments, can the Government clarify what these components are more specifically, to understand how many views need to be designed and built?

Narrative and creative assessments include writing and drawing based prompts. Prompts facilitate users to tell personal stories through indirect mechanisms.

· Is there any static, required notices, instruction content or other content? Who I will write and edit that content and who will add that content to the system? Does the site need to be editable by admin users? Will the VA require user access?

Yes, there are statistic notices and instructions. Some aspects of site needs to be editable by admin users. VA will write and edit instructional prompts etc.

· What government systems does this need to work with if it lives in the cloud separately? Are there interoperable systems required? Which?

At this point, product is in testing stage so will be independent of interoperable systems. Product will avoid usage of any PHI and must ensure 508 compliance. Future iterations will work to integrate additional VA systems.