36C24119Q0079-0004000.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION

OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADM

INISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and d ate specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 3

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO

MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 01-31-2019 518-19-2-4815-0010

NONE

Department of Veterans Affairs Network Contracting Office 1 Contracting Officer (90c) 830 Chalkstone Avenue Providence RI 02908 Mercedes Blanton, (401) 455-4904 or Mercedes.Blanton@va.gov Department of Veterans Affairs Network Contract Office 1 Contracting Officer (90c) 830 Chalkstone Avenue Providence RI 02908 To all Offerors/Bidders

36C24119Q0079 12-18-2018

X X X

10:00 AM, 02/14/2019

See CONTINUATION Page 518-3690162-4815-856700-2542 0100C10Z4 X The above referenced solicitation in block 9A for Solid Waste and Recycling Services for the VA Bedford Medical Center located in Bedford, MA is hereby modified as follows:

1. Vendor questions and Government answers are listed below.

2. Questions are in BLACK and answers are in RED.

3. The Performance Work Statement and Price/Cost Schedule have b een revised.

4. A Quality Assurance Survelliance Plan (QASP) has been added.

5. Site visit is schedule for Wednesday, 2/6/19 at 10am, please contact Mercedes.Blanton@va.gov for more details.

6. Solicitation due date has been extended by 6 days now due on February 14, 2019 no late than 10am.

7. Last day for questions is Friday, February 8, 2019 no later than 1pm.

CONTINUATION PAGE

1. There is a note next to each Building. We were not sure what is meant by “service includes cleaning, tip on station”? This means cleaning after a service has been provided.

2. There are notes on the Solicitation that the compactors that are government owned to pick up before 10am. We would just like to know does the site require a pickup and return all before 10am or pickup prior to 10am? A Government is requesting a pickup prior to 10am.

3. Is there is a special place required for the Disposal site or is it just the closest to our hauling district?

There is no special place required this is at the convenience of the offeror.

4. Regarding the compactors it looks like the solicitation requires 2 cleanings per year but does it have to be worked into the pickup pricing? Yes, this is part of the pricing not a separate line item.

5. Section B.2 C. Specifications “Contractor shall provide maintenance and repair of contracted equipment, including parts replacement and labor.” Will the VA please confirm that contractor will be reimbursed for repair/maintenance to VA owned Compactors? Performance Work Statement has been revised. Contractor will not be reimbursed; VA Containers and associated VA equipment will be maintained and repaired by VA.

6. Section B.2 C. Specifications “They will provide by rent, lease, sale, or at no charge to the government the following supplies, equipment and services. A Road worthy trailer (45 to 48 feet), open and dome top roll containers (30 yard), vertical balers, Gaylord boxes, and also the pick-up, hauling, separation, management, and marketing of all types of recyclable materials.” Will the VA lease provide the specific specifications and count of the open and dome top roll containers (30 yard), vertical balers, and Gaylord boxes? Yes, the VA will provide specifications and request as needed said containers.

7. Section B.2 C. Specifications “Extra pickups due to excess trash generated at the facility will be charged at regular pick price set by the contract.” Will the VA please provide additional pricing options for extra pickups?

Yes, an additional line item has been added for extra charge fee.

8. Section H. “Provide a professional recycling training video to accommodate off-hour shifts at no additional cost.” Will the VA please provide further details relative to its expectations regarding the video? Topics, duration, format, etc.?

Performance work statement has been modified; please see attached.

9. Section H. “Maintain and provide a Monthly Web Site posting of current recycling progress.” Will the VA please confirm that this posting will be published on a VA provided website? Performance work statement has been modified; please see attached.

10. Section H. “The contractor will certify destruction of materials via monthly submission of Letter of Destruction and Certificate of Destruction which will be in compliance with the Privacy Act Requirements and VA Regulation RCS 10-1 on the destruction of materials at no additional charge.” Will the VA please confirm that there are no document destruction requirements related to this solicitation? Performance work statement has been modified; please see attached. This is not a requirement as a “certificate of destruction” is for shredding of material only and not related to this contract.

11. Section E10 52.212-2 Evaluation (a) 1b. “Solicitation Section B.4, Supplies or Services and Prices/Costs, with offerors proposed contract line item prices inserted in appropriate spaces.” Will the VA please identify location of Section B.4, not included in Solicitation? Please note section E.10, number 1, letter b should read B.3 not B.4.

12. Section B.3 of the document (Pricing Schedule) only shows one Item number for Solid Waste and Recycling: Question: Because of the current fluctuating market and the fact that we have no control over what is loaded into the recycling van, can a line item be added to account for negative recycling revenue? No, this will not be added.

13. Is Stephen Cogliano, whose phone number is listed on p. 6 of the solicitation, the point of contact for a site visit?

A site visit is schedule for 2/6/19 at 10am. If interested in a site visit please send the CO, Mercedes Blanton an email at Mercedes.Blanton@va.gov requesting one. She will communicate with Stephen Cogliano and schedule a site visit.

14. Estimated weights for recyclable materials are listed on p. 6 of the solicitation. However, weights for trash are not provided. What were the actual weights in 2017 and 2018 for each of the two Compactors listed on p. 7 and for the 7-10 CY Dumpsters?

2017: compactors – 505 tons 7-10 CY – 60 tons 2018: Compactors – 485 tons 7-10 CY- 58 tons

15. What were the actual weights for each category of recyclable material in 2017 and 2018?

2017: compactors – 505 tons 7-10 CY – 60 tons 2018: Compactors – 485 tons 7-10 CY- 58 tons

16. There is a statement at the bottom of p. 5 indicating extra pick-ups “will be charged at regular pick prices set by the contract.” How should bidders provide this given the Price/Cost Schedule only allows for a single, aggregate monthly figure? Should bidders provide a supplemental price sheet that provides a break-down of prices by each service component? No, an additional line item has been added for extra charge fee; please see price/cost schedule.

17. The equipment required for managing recyclable materials at p. 6, ¶ 4 is ambiguous. How many open and dome top roll containers, vertical balers and Gaylord boxes are required? Approximately 12 combined but depends on the request.

18. The method or procedure for managing recyclable materials at p. 6, ¶ 4 is ambiguous. How many hauls are required or estimated? Twice weekly at average.

19. What “separation” and “management” responsibilities are required of the contractor and how do these responsibilities fit in with the overall recycling operation managed by the VA staff?

Contractor collects items and VA Staff are responsible for collecting items to be included. No further interaction unless situation warrants inclusion.

20. What category(ies) of debris will be placed in the 30 CY Roll-Off listed on p. 8 of the solicitation?

Single stream solid waste

21. What were the actual number of pick-ups in 2017 and 2018?

Average of 48 and as needed.

22. What were the actual weights in 2017 and 2018?

2017: compactors – 505 tons 7-10 CY – 60 tons 2018: Compactors – 485 tons 7-10 CY- 58 tons

23. Will the contracting officer be willing to delay the start date for 4-6 weeks from the award date to allow the selected contractor to deliver 7 new 10 CY Dumpsters? There is very little waste equipment stock available.

The start date cannot be delayed by 4-6 weeks from the award date. These services are needed. New award date is 3/6/19 and the start date can be 3/18/19 (two weeks).

24. Will a bidder’s CPARS evaluations be accepted in place of the Present/Past Performance Survey? The offerors CPARS will be evaluated regardless of the Present/Past Survey.

A.1 PRICE/COST SCHEDULE

ITEM INFORMATION

Solid Waste and Recycling Services

Extra pick up charge $____________________

Contract Period: Base POP Begin: 03-06-2019 POP End: 03-05-2020

Solid Waste and Recycling Services

Contract Period: Option 1 POP Begin: 03-06-2020 POP End: 03-05-2021

Solid Waste and Recycling Services

Contract Period: Option 2 POP Begin: 03-06-2021 POP End: 03-05-2022

Solid Waste and Recycling Services

Contract Period: Option 3 POP Begin: 03-06-2022 POP End: 03-05-2023

Solid Waste and Recycling Services

Contract Period: Option 4 POP Begin: 03-06-2023 POP End: 03-05-2024

B.2 PERFORMANCE WORK STATEMENT

SOLID WASTE REMOVAL & RECYCLING PROGRAM

A. GENERAL:

Edith Nourse Rogers Memorial Veterans Hospital (Bedford VA) has a mandated goal to achieve a 50% or greater recycling rate across all medical centers. Edith Nourse Rogers Memorial Veterans Hospital (Bedford VA) is looking for solid waste service providers who can help assist in sustaining a greater than 50% recycling rate. Bidders will be afforded the opportunity to conduct a site visit of the VA Hospital to observe current waste management and recycling practices. It is the VA’s intent to allow each bidder to develop and submit a Recycling Plan that will help the VA manage waste in the most efficient, economical and best way possible to sustain a greater than 50% recycling rate.

The Contractor shall furnish all labor, materials, equipment, and expertise necessary to perform refuse removal and recycling services consisting of municipal solid waste (MSW) and recycling of numerous materials including but not limited to cardboard, metal, plastic, wood, yard waste, food waste, solid fill, wooden pallets and construction debris typical of healthcare, institutional, and office occupancy’s This service contract shall exclude regulated medical waste, pathological and anti-neoplastic (chemotherapeutic) waste, and hazardous waste for Edith Nourse Rogers Memorial Veterans Hospital (Bedford VA).

The Contractor shall provide all equipment to include roll-offs, hazardous materials roll-offs, tip dumpsters, compactor units, guide rails, collection units, etc. to accomplish proper MSW and recycling removal.

For single stream recycling the Contractor shall provide all labor for segregating recyclable materials from MSW that ends up in the roll-offs, dumpsters, etc. to ensure all potentially recyclable materials are segregated, recycled, and diverted from landfills.

MSW, recycling, C&D waste and provide all equipment for waste removal service is required at the following sites:

1. Edith Nourse Rogers Memorial Veterans Hospital (Bedford VA), 200 Springs Road, Bedford, MA 01730.

B. WORK HOURS:

Normal Work Hours: The service schedule will be developed between the contractor and Contracting Officers Representative (COR) prior to any service being performed. Generally, work will be performed prior to the start of the Medical Centers work day so that trucks and pickups will not interfere with the facility's functions.

National Holidays: The ten holidays observed by the Federal Government are: New Year's Day, Martin Luther King's Birthday, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday.

C. SPECIFICATIONS:

The pick-up schedule for the solid waste removal will be closely adhered to prevent inconsistent and unnecessary call-ins. Additional charges will not be imposed for call-ins resulting from inconsistent dumping which are not in accordance with contract requirements. The pick-up schedule for the recycling will be on an on-call basis and containers will be picked up within forty-eight (48) hours of notification. The contractor shall assume full responsibility for compliance with all Federal, State, City and County laws, rules and regulations governing removal of waste materials.

Containers and VA owned trash compactor/dumpsters listed for shall be cleaned, steamed, disinfected and sanitized as needed with VA approved germicide (this will be on a semi-annual basis or more frequently if needed). The containers shall be kept neat in appearance, repaired and painted when warranted (i.e. appearance of rust spots, stains, excessively chipped areas, etc.) and replaced immediately if broken or non-functional, the trailers will be road worthy and free of holes in the roof and floors. Contractor shall provide all transportation of all compactors/dumpsters requiring proper equipment to transport. Contractor shall provide maintenance and repair of contracted equipment, including parts replacement and labor. VA containers and associated equipment are maintained and repaired by the VA. In the event of a breakdown, emergency service shall be rendered within twenty-four (24) hours or an alternative service must be provided to ensure uninterrupted service.

Extra pickups due to excess trash generated at the facility will be charged at regular pick price set by the contract (see price/cost schedule)

The contractor shall furnish the necessary metal containers of approximate size and configuration. The containers shall be of such a design that the material can be dumped into them with the containers on or off docks. The COR Stephen Cogliano 781-687-3098 or designee will indicate the specific location in each area. The VA reserves the right to relocate the containers when deemed necessary.

Container dumps will be spot checked and verified by the COR or his/her designee. Residual trash around the containers shall be removed by the contractor and the area "broom cleaned" as needed. No trash is to remain around the dumpster sites.

They will provide by rent, lease, sale, or at no charge to the government the following supplies, equipment and services. A Road worthy trailer (45 to 48 feet), open and dome top roll containers (30 yard), vertical balers, Gaylord boxes, and also the pick-up, hauling, separation, management, and marketing of all types of recyclable materials.

Materials to be recycled will include but are not limited to refrigerators, washers, dryers, radios, televisions, microwaves, typewriters, computer equipment, wheelchairs, geriatric chairs, beds, wardrobes, tables, shelving, desks, bureaus, wood furniture, metal furniture, mattresses, rags, draperies, white paper, computer paper, expanded mixed paper, books, magazines, newspapers, corrugated cardboard, marketable pallets, repairable pallets, bad/odd pallets, 30 & 50 gallon plastic drums, tires-passenger car, tires-truck, lead acid vehicle batteries, fluorescent bulbs, ballasts, all types of plastics, scrap metal, mixed construction and demolition waste, metal and glass food containers, EPS Styrofoam, OR/ER plastics and batteries (AAA, AA, C, D & 9 volt).

ESTIMATED WEIGHTS for recycling based on FY-2018 numbers:

All materials shall be assigned a "material credit" or "material tip fee" based on current market prices. These credits are subject to monies payable from the contractor to Department of Veterans Affairs and sent to Edith Nourse Rogers Memorial Veterans Hospital, 200 Springs Road, Bedford, MA. 01730. Attention: Donna Marion (04) via check. Market credits and tip fees shall be based on market conditions and may be subject to change given a one-week notice to the hospital. All market credits and tip fees shall be supportable by end-market price letters as well as copies of invoices or payments from end-markets. Contractor shall also provide monthly "Market Forecasts" which outline the past trends in the market and predictions as to each material category's future pricing, (i.e. paper, plastic, metal glass). These Market Forecasts shall be supported by at least two publications known to be reliable predictors (i. e., Waste News, Plastics News, Resource Recycling, etc...).

Container Requirement Listing for solid waste:

Note: CY = Cubic Yard

Government owned Compactor; service includes pick-up, tip and return.

Government owned Compactor; service includes pick-up, tip and return.

Note: Vendor owned 30-yard open container will be left on site at 200 Springs Road, Bedford, MA. VA will call for tip and return.

D. CALL BACKS

EMERGENCY CALL BACK: The Contractor shall within 16 hours after receipt of notification by the Contracting Officer or his/her designee, respond to a call back for repair or replacement of any container. This call back service shall be accomplished at no additional charge to the Government.

NON-EMERGENT CALLS: Contractor shall report within mutually agreed upon time with COR for non-scheduled services without additional charge to the Government.

E. QUALITY ASSURANCE: The Government will investigate complaints from Bedford VA. All information received will be provided either verbally and/or in writing to the contractor for appropriate action. See section D, Quality Assurance Surveillance Plan.

F. REQUIRED REPORTING:

The contractor is responsible for supplying, completing and submitting all reports required or requested by Federal, State or local ordinances, which pertain to any duties contained in the contract.

The Contractor will furnish the COR's office, prior to initial application the trade names (if any), and the chemical names of all approved chemicals utilized to clean the containers along with — Material Safety Data Sheet (MSDS). The Contractor shall supply this information as new products are submitted for approval to the COR.

G. INTERFERENCE TO NORMAL FUNCTION: Contractor may be required to interrupt their work at any time so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems, and passage of facility patients, personnel, equipment and carts.

In the event of an emergency, contractor services may be stopped and rescheduled at no additional cost to the government.

Contractor personnel shall inform the COR or the designee of the need to gain access to secured areas. If access is required to secure areas, prearranged scheduling will be made with COR or designee.

H. PROFESSIONAL SUPPORT SERVICE FOR EDUCATION/CONSULTATION:

Provide in-house services to consist of professional training sessions on recycling for VA employees at the request of the COR at no additional charge.

Provide "walk through" training for all effected departments on an "as needed" basis at no additional cost.

Provide "Can It Be Recycled" analysis "as needed" to include lab analysis of unique or difficult wastes to determine if recyclable. If recyclable, the contractor will provide an economic analysis to determine if adding the material to the recycling process makes sense.

Patient Privacy and confidentiality: All "patient papers" being transported are confidential.

Records will be restricted to prevent their use by the public. The contractor is required to pulp, macerate, or shred the records and certify that they are appropriately destroyed. The contract for sale must prohibit the resale of paper records for use as records or documents, regardless of the methodology employed to dispose of them. Government records are to be disposed of in accordance with Federal Regulations and the Department's procedures covering disposal of records. Precautions will be taken to prevent the unauthorized disclosure of personal and sensitive information.

Material Tracking and Documentation: The contractor will track solid waste and recycling data and report monthly all collected data in the same format as the National VA Waste Minimization & Recycling survey of field facilities at no additional charge. This survey reflects the VA commitment to both lowering the amount of waste in the waste stream and increasing our recycling efforts.

All loads removed from the VA shall be documented using a Bill of Lading. Once at the recycling center, unload reports shall be completed listing each material and its weight. Bills of lading for all shipments to the end market shall also be maintained to prove that all materials have been recycled properly and not land filled. All Bills of Lading and unload reports shall be computerized such that monthly and yearly summaries can be generated.

D.2 Quality Assurance Surveillance Plan

For: Solid Waste and Recylcing Services for Bedford VA

Contract Number: TBD

Contract Description: The Edith Nourse Rogers Memorial Veterans Hospital (Bedford VA) has a need for Solid Waste and Recycling Services located within the Bedford VA. Waste will be transported and disposed/recycled in compliance with Federal, State and Local regulation

Solid Waste and Recycling Services consist of physically collecting and disposing/recycling of waste on a regularly scheduled basis. Individual weight tickets for waste and recyclable items are required as described in specifications. Contractor will not make any change in where waste is hauled to without prior written approval by the Contracting Officer.

Contractor’s name: TBD

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

· What will be monitored.

· How monitoring will take place.

· Who will conduct the monitoring.

· How monitoring efforts and results will be documented.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance.

This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

2. GOVERNMENT ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate surveillance activities.

a. Contracting Officer (CO) - The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

Assigned CO: Mercedes Blanton Organization or Agency: Network Contracting Office 1

b. Contracting Officer’s Technical Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf.

c. Other Key Government Personnel: TBD, Assistant Chief, EMS

3. CONTRACTOR REPRESENTATIVES

The following employees of the contractor serve as Contractor’s Program Manager(s) for this contract.

a. Program Manager: TBD

4. PERFORMANCE STANDARDS

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

Rating

Maintenance and Support

Satisfactory = 24 hours

Unsatisfactory = > 24 hours

Unsatisfactory = not received on time or not at all

Unsatisfactory = not received on time or not at all

Unsatisfactory = not received on time or not at all

Unsatisfactory = >%95 effectiveness level

5. INCENTIVES

The Government shall use exercise of option period and past performance as incentives. Incentives shall be based on exceeding, meeting, or not meeting performance standards.

6. METHODS OF QA SURVEILLANCE

Various methods exist to monitor performance. The COR shall use the surveillance methods listed below in the administration of this QASP.

PERIODIC INSPECTION: Inspections may be scheduled quarterly.

Performance Standard ID – 1,2,3,4

VALIDATED USER/CUSTOMER COMPLAINTS. (Relies on the patient to identify deficiencies. Complaints are then investigated and validated.)

Performance Standard ID – 5,

7. RATINGS

Metrics and methods are designed to determine if performance exceeds, meets, or does not meet a given standard and acceptable quality level. A rating scale shall be used to determine a positive, neutral, or negative outcome. The following ratings shall be used:

Excellent = Exceeds Standards Satisfactory = Meets Standards Unsatisfactory = Fails To Meet Standards

8. DOCUMENTING PERFORMANCE

a. ACCEPTABLE PERFORMANCE

The Government shall document positive performance. Any report may become a part of the supporting documentation for any contractual action.

b. UNACCEPTABLE PERFORMANCE

When unacceptable performance occurs, the COR shall inform the contractor. This will normally be in writing unless circumstances necessitate verbal communication. In any case the COR shall document the discussion and place it in the COR file.

When the COR determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR), and present it to the contractor's program manager with a copy to the Contracting Officer.

The contractor shall acknowledge receipt of the CDR in writing. The CDR will specify if the contractor is required to prepare a corrective action plan to document how the contractor shall correct the unacceptable performance and avoid a recurrence. The CDR will also state how long after receipt the contractor has to present this corrective action plan to the COR. The Government shall review the contractor's corrective action plan to determine acceptability.

Any CDRs may become a part of the supporting documentation for any contractual action deemed necessary by the CO.

9. FREQUENCY OF MEASUREMENT

a. Frequency of Measurement.

During contract performance, the COR will periodically analyze whether the negotiated frequency of surveillance is appropriate for the work being performed.

b. Frequency of Performance Assessment Meetings.

The COR shall meet with the contractor monthly to assess performance and shall provide a written assessment.

<After award, both the contractor’s Program Manager and the COR shall sign this document.>

Signature – Contractor Program Manager

Signature – Contracting Officer’s Representative